Contec EPC-4000P4 Reference guide

Reference Manual

CONTENTS

Embedded-PC DC Power type

EPC-4000 series

Introduction .................................................................. 5

Safety Precautions .................................................... 13

Product Nomenclature and Function................ 20

Hardware Setup......................................................... 35

BIOS Set up ................................................................. 57

Appendix ................................................................... 109

List of Optional Products .................................... 120

Customer Support and Inquiry ......................... 122

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Table of Contents

Introduction .................................................................... 5

1. Related Manuals ...................................................................................................................................... 6

2. About the Product ................................................................................................................................... 7

3. Product Lineup ......................................................................................................................................... 8

4. Features ..................................................................................................................................................... 9

5. Supported OS ......................................................................................................................................... 10

6. Included Items ........................................................................................................................................ 11

Safety Precautions ........................................................ 13

1. Safety Information ................................................................................................................................. 14

2. Handling Precautions............................................................................................................................ 15

1. FCC PART 15 Class A Notice .......................................................................................................... 17

2. EN55032 Class A Notice ................................................................................................................. 17

3. CCC Class A Notice .......................................................................................................................... 17

4. Warning Text Of Highland Demand ............................................................................................. 18

3. Security Warning.................................................................................................................................... 19

1. Information security risks ............................................................................................................... 19

2. Security measures – e.g. ................................................................................................................. 19

Product Nomenclature and Function ........................... 20

1. Nomenclature of Product Components............................................................................................ 21

2. Description of Product Components ................................................................................................. 24

1. Frame Ground: FG............................................................................................................................ 24

2. LED: POWER, ACCESS ...................................................................................................................... 24

3. Power switch: POWER SW .............................................................................................................. 24

4. Reset switch: RESET SW .................................................................................................................. 24

5. Line IN Interface: LINE IN ............................................................................................................... 24

6. Line OUT Interface: LINE OUT ....................................................................................................... 24

7. MIC in Interface: MIC ...................................................................................................................... 24

8. DC Power Input Connector: DC-IN............................................................................................... 25

9. Giga bit-Ethernet: LAN A - C ......................................................................................................... 26

10. Serial port interface: SERIAL A, B .................................................................................................. 27

11. Display Interface............................................................................................................................... 29

12. DVI-D Interface ................................................................................................................................. 29

13. DisplayPort Interface ....................................................................................................................... 30

14. USB3.2 Gen1 / Gen2 Ports: USB .................................................................................................... 31

15. Disk access indicator LED, GPIO Connector: HDD_LED/GPIO................................................. 32

16. Expansion slot................................................................................................................................... 34

Hardware Setup ............................................................ 35

1. Before Using the Product for the First Time .................................................................................... 36

2. Hardware Setup ..................................................................................................................................... 37

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Table of Contents

1. Mounting of body fixing bracket.................................................................................................. 37

2. Attaching the FG .............................................................................................................................. 39

3. Installing storage ............................................................................................................................. 40

4. Expansion Card Installation Procedure........................................................................................ 45

5. Installation Requirements .............................................................................................................. 51

3. Installation Method ............................................................................................................................... 55

BIOS Set up .................................................................... 57

1. Introduction ............................................................................................................................................ 58

1. Starting Setup ................................................................................................................................... 58

2. Using Setup ....................................................................................................................................... 59

3. Getting Help...................................................................................................................................... 59

4. In Case of Problems ........................................................................................................................ 59

5. A Final Note About Setup .............................................................................................................. 59

2. Main Menu .............................................................................................................................................. 60

1. Setup Items ....................................................................................................................................... 62

3. Main.......................................................................................................................................................... 63

4. Advanced................................................................................................................................................. 64

1. ACPI Settings .................................................................................................................................... 66

2. CPU Configuration ........................................................................................................................... 68

3. Trusted Computing .......................................................................................................................... 69

4. RAS Configuration ........................................................................................................................... 70

5. SMART Settings ................................................................................................................................ 71

6. Super IO Configuration................................................................................................................... 72

7. H/W Monitor..................................................................................................................................... 74

8. Network Stack................................................................................................................................... 76

9. Intel(R) I210 Gigabit Network Connection ................................................................................. 77

5. Chipset ..................................................................................................................................................... 78

1. North Bridge ..................................................................................................................................... 79

2. Memory Configuration ................................................................................................................... 80

3. Graphic Configuration .................................................................................................................... 81

4. South Bridge Configuration........................................................................................................... 82

5. SATA Configuration ......................................................................................................................... 83

6. USB Configuration ........................................................................................................................... 84

7. HD Audio Configuration................................................................................................................. 86

8. LAN Configuration........................................................................................................................... 87

6. Security .................................................................................................................................................... 88

1. Logging Boot .................................................................................................................................... 90

2. Secure Boot ....................................................................................................................................... 92

7. Boot Configuration................................................................................................................................ 93

8. Save & Exit ............................................................................................................................................. 95

1. Boot device setting.......................................................................................................................... 97

2. CONTEC Utility.................................................................................................................................. 98

9. Event Logs.......................................................................................................................................... 104

Power Failure Protection ............................................ 105

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Table of Contents

1. About Power Failure Protection ....................................................................................................... 106

1. When the Power Failure Protection is used............................................................................. 106

2. When the Power Failure Protection is not used ..................................................................... 107

Appendix ..................................................................... 109

1. Specifications System Reference ..................................................................................................... 110

1. Specifications ................................................................................................................................. 110

2. Physical Dimensions ........................................................................................................................... 113

1. The model without an expansion slot ...................................................................................... 113

2. The model with expansion slots (two slots) ............................................................................ 113

3. The model with expansion slots (four slots) ........................................................................... 114

3. Watch-Dog-Timer............................................................................................................................... 115

4. Battery ................................................................................................................................................... 117

1. Battery Specification..................................................................................................................... 117

2. Dispose of the Battery ................................................................................................................. 118

5. Life of SSD ............................................................................................................................................ 119

1. About write endurance ................................................................................................................ 119

2. About S.M.A.R.T............................................................................................................................. 119

Optional Products ....................................................... 120

1. Optional Products............................................................................................................................... 121

Customer Support and Inquiry................................... 122

1. Services ................................................................................................................................................. 123

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5

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Introduction

This section provides necessary information of the product

such as the outline, bundled items and manuals before

actual use.

—

Introduction

—

EPC-4000 Series Reference Manual

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6

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1. Related Manuals

The manuals related to the product are listed below.

Read them as necessary along with this document.

 Must Read the Followings.

Name

Purpose

Contents

How to get

Product Guide

Must read this after

opening the package.

This lists the product

configuration and describes

the precautions.

Included in the package

(Printed matter)

Reference Manual

(This document)

Read this when

operating the product.

This describes the hardware

aspects such as functions

and settings.

Download from

the

Contec

website (PDF)

IPC Precaution List

Read this before

operating the product.

This describes the

precautions when using the

product.

Download from

the

Contec

website (PDF)

MICROSOFT SOFTWARE

LICENSE TERMS *1

Must read this after

opening the package.

This describes the rights and

conditions of user when

using Windows software.

Download from

the

Contec

website (PDF)

Windows Setup Manual

*1

Must read this after

opening the package.

This describes the Windows

Setup that is required when

using the product for the

first time.

Download from

the

Contec

website (PDF)

Windows Recovery

Manual *1

Must read this after

opening the package.

This describes the procedure

to restore the factory

settings using the recovery

disc, such as when the

Windows system is

damaged.

Download from

the

Contec

website (PDF)

*1 Reference for OS pre-installed models only.

 Download MICROSOFT SOFTWARE LICENSE TERMS

Download it from the following URL.

Download

https://www.contec.com/support/useterms/

 Download Manuals

Download the manuals accordingly from the following URL.

Download

https://www.contec.com/download/

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Introduction

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EPC-4000 Series Reference Manual

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2. About the Product

This product is a high-performance embedded-type personal computer equipped with the 8th-

generation Intel ® Core ™ processor.

Embedded-type chipset and CPU have been adopted. The use of readily available parts ensures the

ease of the use of the product.

The CONTEC offers the model without an expansion slot and also two types of models with expansion

slots.

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Introduction

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EPC-4000 Series Reference Manual

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3. Product Lineup

The product has eight models.

Model

CPU

Memory

Storage

2.5-inch

OS

Expansion

slot

EPC-4000-DC39000

Core i7-8700T

16GB

(8GB x 2)

None

EPC-4000-DC3941E

256GB SSD (TLC)

Win10 IoT 2019

EPC-4000-DC28000

Core i5-8500T

8GB

(8GB x 1)

None

EPC-4000-DC2841E

256GB SSD (TLC)

Win10 IoT 2019

EPC-4000P2-DC39000

Core i7-8700T

16GB

(8GB x 2)

None

2slots

(PCIe(x8))

EPC-4000P2-DC3941E

256GB SSD (TLC)

Win10 IoT 2019

EPC-4000P2-DC28000

Core i5-8500T

8GB

(8GB x 1)

None

EPC-4000P2-DC2841E

256GB SSD (TLC)

Win10 IoT 2019

EPC-4000P4-DC39000

Core i7-8700T

16GB

(8GB x 2)

None

4slots

(PCIe(x4))

EPC-4000P4-DC3941E

256GB SSD (TLC)

Win10 IoT 2019

EPC-4000P4-DC28000

Core i5-8500T

8GB

(8GB x 1)

None

EPC-4000P4-DC2841E

256GB SSD (TLC)

Win10 IoT 2019

Win10 IoT 2019 : Windows 10 IoT Enterprise 2019 LTSC 64bit (Japanese / English / Chinese / Korean)

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Introduction

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EPC-4000 Series Reference Manual

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4. Features

 Compatible with Intel ® Core ™ processor series Coffee

Lake

The product is equipped with the 8th-generation Intel ® Core ™ processor and greatly realizes lower-power consumption while ensuring

fine performance of operation tasks and drawing. Adopting embedded-type CPU contributes to a stable supply.

Three types of CPU are lined up.

Intel® Core™ i7-8700T

Intel® Core™ i5-8500T

 CPU built-in high-performance graphics

CPU corresponds to the Intel ® HD Graphics 630.

Full HD video can be smoothly played.

It also supports full HD output of the two-screen with the DVI-D and DisplayPort.

 "Power failure protection system" features power-off

without OS shutdown

Equipped with the "Power failure protection system" function that protects data and prohibits writing to storage in the event of power

failure. Along with the lockdown (disk writing suppression) function of Windows IoT Enterprise, power can be safely turned off without

a shutdown process. Moreover, file system damage or data damage caused by sudden power failure can be avoided.

 Adopt removable storage

The dual-slot model uses 2.5-inch SATA storage accessible from the front.

 Extend peripherals freely. Rich interface

This product is equipped with a variety of expansion interfaces such as DVI-D, DisplayPort, 1000BASE-T x 3, USB3.2 Gen2 (USB3.1) x 6,

USB3.2 Gen1 (USB3.0) x 2, serial (RS-232C) x 1, serial (RS-232C/RS-422A/RS-485) x 1, audio, GPI O (Isolation, Input x 4, output x 4). You

can assist our use in various scenes.

 Equipped with expansion slots that can house PCI-

Express (x8) or PCI Express (x4) boards (Models with

expansion slots only)

The model with two expansion slots is equipped with two PCI-Express (×8)-bus slots.

The model with four expansion slots is equipped with four PCI-Express (×4)-bus slots.

The maximum size of boards that can be installed is 176 (L) × 110 (H) mm.

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Introduction

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EPC-4000 Series Reference Manual

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5. Supported OS

 Windows 10 IoT Enterprise 2019 LTSC 64bit (Japanese / English / Chinese / Korean)

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Introduction

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EPC-4000 Series Reference Manual

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6. Included Items

The product consists of the items listed below.

Check, with the following list, that your package is complete.

If you discover damaged or missing items, contact your retailer.

EPC-4000-xxxxxxx

EPC-4000P2-xxxxxxx

EPC-4000P4-xxxxxxx

[The model without an

expansion slot]

[The model with

expansion slots

(two slots)]

[The model with

expansion slots

(four slots)]

Name

Pcs.

Product

1

The Attachment

Fittings

2 2 2

Screws for Attachment

Fittings (M4)

6 6 6

Fixing screw for slot cover

(M3)

- 2 4

Pan Head Screw with

Nylon Washer for Fixing

The 2.5-inch Storage in

Place

4 *1 4 *1 4 *1

Bush for Fixing The 2.5-

inch Storage

4 *1 4 *1 4 *1

Slot Cover

-

2

4

Product Guide

1

*1 The 2.5-inch storage type is already mounted on the main unit.

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Introduction

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EPC-4000 Series Reference Manual

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Production Configuration Drawings

Product

The Attachment Fittings

Screws for Attachment

Fittings (M4)

Pan Head Screw with

Nylon Washer for Fixing

The 2.5-inch Storage in

Place

Pan Head Screw with

Nylon Washer for Fixing

The 2.5-inch Storage in

Place

Bush for Fixing The

2.5-inch Storage

Slot Cover

Product Guide

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13

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Safety Precautions

Understand the following definitions and precautions to

use the product safely.

Never fail to read them before using the product.

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Safety Precautions

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EPC-4000 Series Reference Manual

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1. Safety Information

This document provides safety information using the following symbols to prevent accidents

resulting in injury or death and the destruction of equipment and resources.

Understand the meanings of these labels to operate the equipment safely.

DANGER

Signal word used to indicate an imminently hazardous situation which,

if not avoided, will result in death or serious injury.

WARNING

Signal word used to indicate a potentially hazardous situation which,

if not avoided, could result in death or serious injury.

CAUTION

Signal word used to indicate a potentially hazardous situation which,

if not avoided, could result in minor or moderate injury.

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Safety Precautions

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EPC-4000 Series Reference Manual

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2. Handling Precautions

DANGER

 Always check that the power supply is turned off before connecting or disconnecting power

cable.

 Do not modify the product.

 Always turn off the power before inserting or removing the cables.

 This product is not intended for use in aerospace, space, nuclear power, medical equipment, or

other applications that require a very high level of reliability. Do not use the product in such

applications.

 If using this product in applications where safety is critical such as in railways, automotive, or

disaster prevention or security systems, please contact your retailer.

 Do not attempt to replace the battery as inappropriate battery replacement poses a risk of

explosion.

 For battery replacement, contact your retailer as it must be performed as a process of repair.

 When disposing of a used battery, follow the disposal procedures stipulated under the

relevant laws and municipal ordinances. For details on replacing the battery, refer to the

appendix.

 This product is connected to a socket-outlet with earthing connection by means of a power

cord.

 This product is not suitable for use in locations where children are likely to be present.

CAUTION

 Do not use or store this product in a location exposed to high or low temperature that

exceeds range of specification or susceptible to rapid temperature changes.

e.g. - Exposure to direct sun

- In the vicinity of a heat source

 Do not use this product in extremely humid or dusty locations. It is extremely dangerous to

use this product with its interior penetrated by water or any other fluid or conductive dust. If

this product must be used in such an environment, install it on a dust-proof control panel, for

example.

 Avoid using or storing the product in locations subject to shock or vibration that exceeds

range of specification.

 Do not use this product in the vicinity of devices that generate strong magnetic force or noise.

Such products will cause this product to malfunction.

 Do not use or store this product in the presence of chemicals.

 To clean this product, wipe it gently with a soft cloth dampened with either water or mild

detergent. Do not use chemicals or a volatile solvent, such as benzene or thinner, to prevent

pealing or discoloration of the paint.

—

Safety Precautions

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EPC-4000 Series Reference Manual

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 Continuously operating the product may decrease the service life of the hard disk drive, so use

the standby mode.

 Always disconnect the power cable from the receptacle before mounting or removing the

expansion board, before connecting or disconnecting any connector.

 As for the product with a D-SUB connector, the appropriate tightening torque for the cable

connector is less than 2 kgf · cm.

 CONTEC reserves the right to refuse to service a product modified by the user.

 In the event of failure or abnormality (foul smells or excessive heat generation), unplug the

power cord immediately and contact your retailer.

 Component Life:

- Battery--------------The internal calendar clock and CMOS RAM are backed by a Lithium

primary battery. The backup time at a temperature of 25°C with the

power disconnected is 10 years.

- CPU, Chassis FAN---The assumed life is about 4 years. However, it may be shortened due to

operating temperature.

- SSD----------------- SSD is used for the OS storage area with the SSD type. The estimated

failure rate is 1 every 3,000 rewrites for TLC types. For details, refer to the

Appendix of the Reference Manual.

* Replacement of expendables is handled as a repair (there will be a charge).

 To connect with peripherals, use a grounded, shielded cable.

 Replacing the battery with an inappropriate type of battery may lead to explosions. Dispose of

used batteries according to the instructions in the instruction manual.

 When supporting CCC, use a power supply that has obtained CCC certification and complies

with related standards.

—

Safety Precautions

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EPC-4000 Series Reference Manual

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17

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1. FCC PART 15 Class A Notice

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used

in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

FCC WARNING

Changes or modifications not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.

2. EN55032 Class A Notice

Warning:

Operation of this equipment in a residential environment could cause radio interference.

3. CCC Class A Notice

警告：在居住环境中，运行此设备可能会造成无线干扰。

CAUTION

This product is suitable for the CCC model.

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Safety Precautions

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EPC-4000 Series Reference Manual

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4. Warning Text Of Highland Demand

警告标识

Warning Sign

警告声明

Warning statement

仅适用于海拔2000m以下地区安全使用

Used only at altitudes not more than 2000m above sea level.

仅适用于非热带气候条件下安全使用

Only suitable for safe use in non-tropical climate conditions

CAUTION

The object of the standard of this product become only a main body.

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Safety Precautions

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EPC-4000 Series Reference Manual

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3. Security Warning

When connecting to the network, be aware of security-related problems. See the examples of

Security measures below and set up the product properly along with the network devices.

1. Information security risks

 Unauthorized access from the outside through a network could cause the system halt, data

damage, or exposure to malware. *1

 Invaded and used as a stepping stone, a device might attack the others through networks. (a

victim becomes an assailant)

 Information might leak without realizing due to the connection to the network.

 Secondary damages such as harmful rumors, liability in damages, social credibility fall, and

opportunity loss are expected led by the troubles described above.

*1: Malware (Malicious Software) is software that brings harm to a computer system and performs

unintended operations.

2. Security measures – e.g.

 Do not keep using the default password. (Refer to the product manual for the password

setting).

 Set a strong password.

Combined with upper and lowercase letters, and numbers so that it cannot be easily

analogized by others.

 Change the password periodically.

 Disable unnecessary network services and functions.

 Restrict access to the network with network devices. *2

 Restrict ports to be released on the network with network devices. *2

 Create a closed network connection using such as dedicated network or VPN*3

*2: Inquire for setting procedure to manufacturers.

*3: VPN (Virtual Private Network) a secured network that wards off unauthorized access by

protecting the communication path with authentication and encryption.

Unfortunately, there are no perfect ways to avert unauthorized access or close a security hole

that are endlessly found day and night.

Please understand that risks are always involved with the Internet connection, and we strongly

recommend a user should constantly update information security measures.

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Product Nomenclature

and Function

This section describes product component names and their

functions, pin assignment of each connector.

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