Contec EPC-4000P4 Reference guide

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Server barebones
Type
Reference guide

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Reference Manual
CONTENTS
Embedded-PC DC Power type
EPC-4000 series
Introduction .................................................................. 5
Safety Precautions .................................................... 13
Product Nomenclature and Function................ 20
Hardware Setup......................................................... 35
BIOS Set up ................................................................. 57
Appendix ................................................................... 109
List of Optional Products .................................... 120
Customer Support and Inquiry ......................... 122
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Table of Contents
Introduction .................................................................... 5
1. Related Manuals ...................................................................................................................................... 6
2. About the Product ................................................................................................................................... 7
3. Product Lineup ......................................................................................................................................... 8
4. Features ..................................................................................................................................................... 9
5. Supported OS ......................................................................................................................................... 10
6. Included Items ........................................................................................................................................ 11
Safety Precautions ........................................................ 13
1. Safety Information ................................................................................................................................. 14
2. Handling Precautions............................................................................................................................ 15
1. FCC PART 15 Class A Notice .......................................................................................................... 17
2. EN55032 Class A Notice ................................................................................................................. 17
3. CCC Class A Notice .......................................................................................................................... 17
4. Warning Text Of Highland Demand ............................................................................................. 18
3. Security Warning.................................................................................................................................... 19
1. Information security risks ............................................................................................................... 19
2. Security measures e.g. ................................................................................................................. 19
Product Nomenclature and Function ........................... 20
1. Nomenclature of Product Components............................................................................................ 21
2. Description of Product Components ................................................................................................. 24
1. Frame Ground: FG............................................................................................................................ 24
2. LED: POWER, ACCESS ...................................................................................................................... 24
3. Power switch: POWER SW .............................................................................................................. 24
4. Reset switch: RESET SW .................................................................................................................. 24
5. Line IN Interface: LINE IN ............................................................................................................... 24
6. Line OUT Interface: LINE OUT ....................................................................................................... 24
7. MIC in Interface: MIC ...................................................................................................................... 24
8. DC Power Input Connector: DC-IN............................................................................................... 25
9. Giga bit-Ethernet: LAN A - C ......................................................................................................... 26
10. Serial port interface: SERIAL A, B .................................................................................................. 27
11. Display Interface............................................................................................................................... 29
12. DVI-D Interface ................................................................................................................................. 29
13. DisplayPort Interface ....................................................................................................................... 30
14. USB3.2 Gen1 / Gen2 Ports: USB .................................................................................................... 31
15. Disk access indicator LED, GPIO Connector: HDD_LED/GPIO................................................. 32
16. Expansion slot................................................................................................................................... 34
Hardware Setup ............................................................ 35
1. Before Using the Product for the First Time .................................................................................... 36
2. Hardware Setup ..................................................................................................................................... 37
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Table of Contents
1. Mounting of body fixing bracket.................................................................................................. 37
2. Attaching the FG .............................................................................................................................. 39
3. Installing storage ............................................................................................................................. 40
4. Expansion Card Installation Procedure........................................................................................ 45
5. Installation Requirements .............................................................................................................. 51
3. Installation Method ............................................................................................................................... 55
BIOS Set up .................................................................... 57
1. Introduction ............................................................................................................................................ 58
1. Starting Setup ................................................................................................................................... 58
2. Using Setup ....................................................................................................................................... 59
3. Getting Help...................................................................................................................................... 59
4. In Case of Problems ........................................................................................................................ 59
5. A Final Note About Setup .............................................................................................................. 59
2. Main Menu .............................................................................................................................................. 60
1. Setup Items ....................................................................................................................................... 62
3. Main.......................................................................................................................................................... 63
4. Advanced................................................................................................................................................. 64
1. ACPI Settings .................................................................................................................................... 66
2. CPU Configuration ........................................................................................................................... 68
3. Trusted Computing .......................................................................................................................... 69
4. RAS Configuration ........................................................................................................................... 70
5. SMART Settings ................................................................................................................................ 71
6. Super IO Configuration................................................................................................................... 72
7. H/W Monitor..................................................................................................................................... 74
8. Network Stack................................................................................................................................... 76
9. Intel(R) I210 Gigabit Network Connection ................................................................................. 77
5. Chipset ..................................................................................................................................................... 78
1. North Bridge ..................................................................................................................................... 79
2. Memory Configuration ................................................................................................................... 80
3. Graphic Configuration .................................................................................................................... 81
4. South Bridge Configuration........................................................................................................... 82
5. SATA Configuration ......................................................................................................................... 83
6. USB Configuration ........................................................................................................................... 84
7. HD Audio Configuration................................................................................................................. 86
8. LAN Configuration........................................................................................................................... 87
6. Security .................................................................................................................................................... 88
1. Logging Boot .................................................................................................................................... 90
2. Secure Boot ....................................................................................................................................... 92
7. Boot Configuration................................................................................................................................ 93
8. Save & Exit ............................................................................................................................................. 95
1. Boot device setting.......................................................................................................................... 97
2. CONTEC Utility.................................................................................................................................. 98
9. Event Logs.......................................................................................................................................... 104
Power Failure Protection ............................................ 105
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Table of Contents
1. About Power Failure Protection ....................................................................................................... 106
1. When the Power Failure Protection is used............................................................................. 106
2. When the Power Failure Protection is not used ..................................................................... 107
Appendix ..................................................................... 109
1. Specifications System Reference ..................................................................................................... 110
1. Specifications ................................................................................................................................. 110
2. Physical Dimensions ........................................................................................................................... 113
1. The model without an expansion slot ...................................................................................... 113
2. The model with expansion slots (two slots) ............................................................................ 113
3. The model with expansion slots (four slots) ........................................................................... 114
3. Watch-Dog-Timer............................................................................................................................... 115
4. Battery ................................................................................................................................................... 117
1. Battery Specification..................................................................................................................... 117
2. Dispose of the Battery ................................................................................................................. 118
5. Life of SSD ............................................................................................................................................ 119
1. About write endurance ................................................................................................................ 119
2. About S.M.A.R.T............................................................................................................................. 119
Optional Products ....................................................... 120
1. Optional Products............................................................................................................................... 121
Customer Support and Inquiry................................... 122
1. Services ................................................................................................................................................. 123
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5
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Introduction
This section provides necessary information of the product
such as the outline, bundled items and manuals before
actual use.
Introduction
EPC-4000 Series Reference Manual
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1. Related Manuals
The manuals related to the product are listed below.
Read them as necessary along with this document.
Must Read the Followings.
Name
Purpose
Contents
How to get
Product Guide
Must read this after
opening the package.
This lists the product
configuration and describes
the precautions.
Included in the package
(Printed matter)
Reference Manual
(This document)
Read this when
operating the product.
This describes the hardware
aspects such as functions
and settings.
Download from
the
Contec
website (PDF)
IPC Precaution List
Read this before
operating the product.
This describes the
precautions when using the
product.
Download from
the
Contec
website (PDF)
MICROSOFT SOFTWARE
LICENSE TERMS *1
Must read this after
opening the package.
This describes the rights and
conditions of user when
using Windows software.
Download from
the
Contec
website (PDF)
Windows Setup Manual
*1
Must read this after
opening the package.
This describes the Windows
Setup that is required when
using the product for the
first time.
Download from
the
Contec
website (PDF)
Windows Recovery
Manual *1
Must read this after
opening the package.
This describes the procedure
to restore the factory
settings using the recovery
disc, such as when the
Windows system is
damaged.
Download from
the
Contec
website (PDF)
*1 Reference for OS pre-installed models only.
Download MICROSOFT SOFTWARE LICENSE TERMS
Download it from the following URL.
Download
Download Manuals
Download the manuals accordingly from the following URL.
Download
Introduction
EPC-4000 Series Reference Manual
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7
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2. About the Product
This product is a high-performance embedded-type personal computer equipped with the 8th-
generation Intel ® Core processor.
Embedded-type chipset and CPU have been adopted. The use of readily available parts ensures the
ease of the use of the product.
The CONTEC offers the model without an expansion slot and also two types of models with expansion
slots.
Introduction
EPC-4000 Series Reference Manual
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8
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3. Product Lineup
The product has eight models.
Model
CPU
Memory
Storage
2.5-inch
OS
Expansion
slot
EPC-4000-DC39000
Core i7-8700T
16GB
(8GB x 2)
None
None
None
EPC-4000-DC3941E
256GB SSD (TLC)
Win10 IoT 2019
EPC-4000-DC28000
Core i5-8500T
8GB
(8GB x 1)
None
None
EPC-4000-DC2841E
256GB SSD (TLC)
Win10 IoT 2019
EPC-4000P2-DC39000
Core i7-8700T
16GB
(8GB x 2)
None
None
2slots
(PCIe(x8))
EPC-4000P2-DC3941E
256GB SSD (TLC)
Win10 IoT 2019
EPC-4000P2-DC28000
Core i5-8500T
8GB
(8GB x 1)
None
None
EPC-4000P2-DC2841E
256GB SSD (TLC)
Win10 IoT 2019
EPC-4000P4-DC39000
Core i7-8700T
16GB
(8GB x 2)
None
None
4slots
(PCIe(x4))
EPC-4000P4-DC3941E
256GB SSD (TLC)
Win10 IoT 2019
EPC-4000P4-DC28000
Core i5-8500T
8GB
(8GB x 1)
None
None
EPC-4000P4-DC2841E
256GB SSD (TLC)
Win10 IoT 2019
Win10 IoT 2019 : Windows 10 IoT Enterprise 2019 LTSC 64bit (Japanese / English / Chinese / Korean)
Introduction
EPC-4000 Series Reference Manual
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9
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4. Features
Compatible with Intel ® Core processor series Coffee
Lake
The product is equipped with the 8th-generation Intel ® Core processor and greatly realizes lower-power consumption while ensuring
fine performance of operation tasks and drawing. Adopting embedded-type CPU contributes to a stable supply.
Three types of CPU are lined up.
Intel® Corei7-8700T
Intel® Corei5-8500T
CPU built-in high-performance graphics
CPU corresponds to the Intel ® HD Graphics 630.
Full HD video can be smoothly played.
It also supports full HD output of the two-screen with the DVI-D and DisplayPort.
"Power failure protection system" features power-off
without OS shutdown
Equipped with the "Power failure protection system" function that protects data and prohibits writing to storage in the event of power
failure. Along with the lockdown (disk writing suppression) function of Windows IoT Enterprise, power can be safely turned off without
a shutdown process. Moreover, file system damage or data damage caused by sudden power failure can be avoided.
Adopt removable storage
The dual-slot model uses 2.5-inch SATA storage accessible from the front.
Extend peripherals freely. Rich interface
This product is equipped with a variety of expansion interfaces such as DVI-D, DisplayPort, 1000BASE-T x 3, USB3.2 Gen2 (USB3.1) x 6,
USB3.2 Gen1 (USB3.0) x 2, serial (RS-232C) x 1, serial (RS-232C/RS-422A/RS-485) x 1, audio, GPI O (Isolation, Input x 4, output x 4). You
can assist our use in various scenes.
Equipped with expansion slots that can house PCI-
Express (x8) or PCI Express (x4) boards (Models with
expansion slots only)
The model with two expansion slots is equipped with two PCI-Express (×8)-bus slots.
The model with four expansion slots is equipped with four PCI-Express 4)-bus slots.
The maximum size of boards that can be installed is 176 (L) × 110 (H) mm.
Introduction
EPC-4000 Series Reference Manual
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10
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5. Supported OS
Windows 10 IoT Enterprise 2019 LTSC 64bit (Japanese / English / Chinese / Korean)
Introduction
EPC-4000 Series Reference Manual
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6. Included Items
The product consists of the items listed below.
Check, with the following list, that your package is complete.
If you discover damaged or missing items, contact your retailer.
EPC-4000-xxxxxxx
EPC-4000P2-xxxxxxx
EPC-4000P4-xxxxxxx
[The model without an
expansion slot]
[The model with
expansion slots
(two slots)]
[The model with
expansion slots
(four slots)]
Name
Pcs.
Pcs.
Pcs.
Product
1
1
1
The Attachment
Fittings
2 2 2
Screws for Attachment
Fittings (M4)
6 6 6
Fixing screw for slot cover
(M3)
- 2 4
Pan Head Screw with
Nylon Washer for Fixing
The 2.5-inch Storage in
Place
4 *1 4 *1 4 *1
Bush for Fixing The 2.5-
inch Storage
4 *1 4 *1 4 *1
Slot Cover
-
2
4
Product Guide
1
1
1
*1 The 2.5-inch storage type is already mounted on the main unit.
Introduction
EPC-4000 Series Reference Manual
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12
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Production Configuration Drawings
Product
The Attachment Fittings
Screws for Attachment
Fittings (M4)
Pan Head Screw with
Nylon Washer for Fixing
The 2.5-inch Storage in
Place
Pan Head Screw with
Nylon Washer for Fixing
The 2.5-inch Storage in
Place
Bush for Fixing The
2.5-inch Storage
Slot Cover
Product Guide
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13
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Safety Precautions
Understand the following definitions and precautions to
use the product safely.
Never fail to read them before using the product.
Safety Precautions
EPC-4000 Series Reference Manual
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14
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1. Safety Information
This document provides safety information using the following symbols to prevent accidents
resulting in injury or death and the destruction of equipment and resources.
Understand the meanings of these labels to operate the equipment safely.
DANGER
Signal word used to indicate an imminently hazardous situation which,
if not avoided, will result in death or serious injury.
WARNING
Signal word used to indicate a potentially hazardous situation which,
if not avoided, could result in death or serious injury.
CAUTION
Signal word used to indicate a potentially hazardous situation which,
if not avoided, could result in minor or moderate injury.
Safety Precautions
EPC-4000 Series Reference Manual
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2. Handling Precautions
DANGER
Always check that the power supply is turned off before connecting or disconnecting power
cable.
Do not modify the product.
Always turn off the power before inserting or removing the cables.
This product is not intended for use in aerospace, space, nuclear power, medical equipment, or
other applications that require a very high level of reliability. Do not use the product in such
applications.
If using this product in applications where safety is critical such as in railways, automotive, or
disaster prevention or security systems, please contact your retailer.
Do not attempt to replace the battery as inappropriate battery replacement poses a risk of
explosion.
For battery replacement, contact your retailer as it must be performed as a process of repair.
When disposing of a used battery, follow the disposal procedures stipulated under the
relevant laws and municipal ordinances. For details on replacing the battery, refer to the
appendix.
This product is connected to a socket-outlet with earthing connection by means of a power
cord.
This product is not suitable for use in locations where children are likely to be present.
CAUTION
Do not use or store this product in a location exposed to high or low temperature that
exceeds range of specification or susceptible to rapid temperature changes.
e.g. - Exposure to direct sun
- In the vicinity of a heat source
Do not use this product in extremely humid or dusty locations. It is extremely dangerous to
use this product with its interior penetrated by water or any other fluid or conductive dust. If
this product must be used in such an environment, install it on a dust-proof control panel, for
example.
Avoid using or storing the product in locations subject to shock or vibration that exceeds
range of specification.
Do not use this product in the vicinity of devices that generate strong magnetic force or noise.
Such products will cause this product to malfunction.
Do not use or store this product in the presence of chemicals.
To clean this product, wipe it gently with a soft cloth dampened with either water or mild
detergent. Do not use chemicals or a volatile solvent, such as benzene or thinner, to prevent
pealing or discoloration of the paint.
Safety Precautions
EPC-4000 Series Reference Manual
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16
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Continuously operating the product may decrease the service life of the hard disk drive, so use
the standby mode.
Always disconnect the power cable from the receptacle before mounting or removing the
expansion board, before connecting or disconnecting any connector.
As for the product with a D-SUB connector, the appropriate tightening torque for the cable
connector is less than 2 kgf · cm.
CONTEC reserves the right to refuse to service a product modified by the user.
In the event of failure or abnormality (foul smells or excessive heat generation), unplug the
power cord immediately and contact your retailer.
Component Life:
- Battery--------------The internal calendar clock and CMOS RAM are backed by a Lithium
primary battery. The backup time at a temperature of 25°C with the
power disconnected is 10 years.
- CPU, Chassis FAN---The assumed life is about 4 years. However, it may be shortened due to
operating temperature.
- SSD----------------- SSD is used for the OS storage area with the SSD type. The estimated
failure rate is 1 every 3,000 rewrites for TLC types. For details, refer to the
Appendix of the Reference Manual.
* Replacement of expendables is handled as a repair (there will be a charge).
To connect with peripherals, use a grounded, shielded cable.
Replacing the battery with an inappropriate type of battery may lead to explosions. Dispose of
used batteries according to the instructions in the instruction manual.
When supporting CCC, use a power supply that has obtained CCC certification and complies
with related standards.
Safety Precautions
EPC-4000 Series Reference Manual
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1. FCC PART 15 Class A Notice
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC WARNING
Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
2. EN55032 Class A Notice
Warning:
Operation of this equipment in a residential environment could cause radio interference.
3. CCC Class A Notice
警告: 在居住环境中 运行此设备可能会造成无线干扰。
CAUTION
This product is suitable for the CCC model.
Safety Precautions
EPC-4000 Series Reference Manual
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4. Warning Text Of Highland Demand
警告标识
Warning Sign
警告声明
Warning statement
仅适用于海拔2000m以下地区安全使用
Used only at altitudes not more than 2000m above sea level.
仅适用于非热带气候条件下安全使用
Only suitable for safe use in non-tropical climate conditions
CAUTION
The object of the standard of this product become only a main body.
Safety Precautions
EPC-4000 Series Reference Manual
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3. Security Warning
When connecting to the network, be aware of security-related problems. See the examples of
Security measures below and set up the product properly along with the network devices.
1. Information security risks
Unauthorized access from the outside through a network could cause the system halt, data
damage, or exposure to malware. *1
Invaded and used as a stepping stone, a device might attack the others through networks. (a
victim becomes an assailant)
Information might leak without realizing due to the connection to the network.
Secondary damages such as harmful rumors, liability in damages, social credibility fall, and
opportunity loss are expected led by the troubles described above.
*1: Malware (Malicious Software) is software that brings harm to a computer system and performs
unintended operations.
2. Security measures e.g.
Do not keep using the default password. (Refer to the product manual for the password
setting).
Set a strong password.
Combined with upper and lowercase letters, and numbers so that it cannot be easily
analogized by others.
Change the password periodically.
Disable unnecessary network services and functions.
Restrict access to the network with network devices. *2
Restrict ports to be released on the network with network devices. *2
Create a closed network connection using such as dedicated network or VPN*3
*2: Inquire for setting procedure to manufacturers.
*3: VPN (Virtual Private Network) a secured network that wards off unauthorized access by
protecting the communication path with authentication and encryption.
Unfortunately, there are no perfect ways to avert unauthorized access or close a security hole
that are endlessly found day and night.
Please understand that risks are always involved with the Internet connection, and we strongly
recommend a user should constantly update information security measures.
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Product Nomenclature
and Function
This section describes product component names and their
functions, pin assignment of each connector.
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Contec EPC-4000P4 Reference guide

Category
Server barebones
Type
Reference guide
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