2. FAQs
  3. Preferences Voice

FAQs Preferences Voice User manual

  • Hello, I have reviewed the document about Hero's voice quality settings. It details how to adjust settings and choose codecs, including G.711, G.722, GSM, iLBC, and other codecs to customize your call quality parameters. I'm ready to answer any questions you have about these settings.
  • How do I access the voice quality settings?
    What codecs are supported for voice calls?
    Are there any video codecs supported?
Preferences
Voice Quality & Networking
Voice Quality
Voice quality allows you to set perimeters for your calling quality.
Quick Guide
1. Log onto https://portal.hero.co.nz
2. Select Voice tab > Phone number > Other Settings > Voice and
Quality.
3. Set preferences
4. Set Codecs (recommended SysAdmins only)
5. Set DTMF (recommended SysAdmins only)
6. Click Save settings to update.
There is also the ability to specify the codecs you wish to
support. Hero offers :
G.711 a-law codec supported (Excellent quality)
G.711 u-law codec supported (Excellent quality)
G.722 wideband codec supported (The best quality)
GSM codec supported (Good quality)
iLBC codec supported- MUST be 30ms/13.33kbps variant (Good quality)
G.729 codec supported (Good quality)
H.263 video codec supported
H.264 video codec supported
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(c) 2022 Support <[email protected]> | 2022-04-07 10:57
URL: https://faq.hero.co.nz/index.php?action=artikel&cat=12&id=37&artlang=en-us
Preferences
Unique solution ID: #1036
Author: Support
Last update: 2018-11-17 02:04
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(c) 2022 Support <[email protected]> | 2022-04-07 10:57
URL: https://faq.hero.co.nz/index.php?action=artikel&cat=12&id=37&artlang=en-us
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