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promaster
OWNER’S MANUAL
2016
2016 promaster
sixth edition
Printed in U.S.A.
STICK WITH THE SPECIALISTS
®
©2017 FCA US LLC. All Rights Reserved.
Ram is a registered trademark of FCA US LLC.
16VF-126-AF
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name FCA
US LLC shall be deemed to be deleted and the name FCA
Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2017 FCA US LLC
TABLE OF CONTENTS
SECTION PAGE
1
INTRODUCTION . ..............................................................3
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE ..................................9
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE ..................................75
4
UNDERSTANDING YOUR INSTRUMENT PANEL ......................................133
5
STARTINGANDOPERATING ....................................................225
6
WHATTODOINEMERGENCIES..................................................319
7
MAINTAININGYOURVEHICLE...................................................365
8
MAINTENANCE SCHEDULES ....................................................427
9
IF YOU NEED CONSUMER ASSISTANCE ............................................433
10
INDEX .....................................................................445
1
2
3
4
5
6
7
8
9
10
INTRODUCTION
Congratulations on selecting your new FCA US LLC
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality - all essentials
that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPAR® parts, and cares about
your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION
1
INTRODUCTION 5
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against
operating procedures that could result in a collision,
bodily injury and/or death. It also contains CAUTIONS
against procedures that could result in damage to your
vehicle. If you do not read this entire Owner’s Manual,
you may miss important information. Observe all Warn-
ings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van
conversion/camper manufacturers/body builders. U.S.
residents, refer to the Warranty Information book, Section
2.1.C. Canadian residents, refer to the, “What Is Not
Covered” section of the Warranty Information book. Such
equipment includes video monitors, VCRs, heaters, stoves,
refrigerators, etc. For warranty coverage and service on
these items, contact the applicable manufacturer.
Operating instructions for the special equipment in-
stalled by the conversion/camper manufacturer should
also be supplied with your vehicle. If these instructions
are missing, please contact your authorized dealer for
assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builders Guide refer to:
www.rambodybuilder.com. This website contains di-
mensional and technical specifications for your vehicle. It
is intended for Second Stage Manufacturer’s technical
support. For service issues, contact your authorized
dealer.
6 INTRODUCTION
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
frame and underbody as well as the Automobile Infor-
mation Disclosure Label affixed to a window on your
vehicle, the vehicle registration and title.
NOTE: It is illegal to remove or alter the VIN.
Vehicle Identification Number
1
INTRODUCTION 7
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and
may lead to a collision resulting in serious injury or
death.
8 INTRODUCTION
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
䡵 A WORD ABOUT YOUR KEYS .............11
▫ Mechanical Ignition Key Removal ..........12
▫ Locking Doors With A Key ...............14
▫ Key-In-Ignition Reminder ................14
䡵 SENTRY KEY ..........................14
▫ Replacement Keys .....................15
▫ General Information ....................15
䡵 VEHICLE SECURITY ALARM —
IF EQUIPPED ..........................16
▫ Rearming Of The System .................16
▫ To Arm The System .....................16
▫ To Disarm The System...................16
▫ Security System Manual Override ...........17
䡵 ILLUMINATED ENTRY ...................17
䡵 REMOTE KEYLESS ENTRY (RKE) ............18
▫ To Unlock The Doors....................19
▫ To Lock The Doors .....................19
▫ Programming Additional Key Fobs ..........19
▫ Key Fob Battery Replacement .............19
▫ General Information ....................20
2
䡵 POWER DOOR LOCKS ...................21
▫ Automatic Door Locks ..................23
▫ Auto Unlock Doors ....................23
䡵 WINDOWS ...........................23
▫ Power Windows .......................23
▫ Wind Buffeting .......................25
䡵 OCCUPANT RESTRAINT SYSTEMS ..........25
▫ Occupant Restraint Systems Features ........25
▫ Important Safety Precautions ..............25
▫ Seat Belt Systems ......................27
▫ Supplemental Restraint Systems (SRS) ........41
▫ Child Restraints .......................58
▫ Transporting Pets ......................67
䡵 ENGINE BREAK-IN RECOMMENDATIONS ....68
䡵 SAFETY TIPS ..........................68
▫ Transporting Passengers..................68
▫ Exhaust Gas .........................69
▫ Safety Checks You Should Make Inside
The Vehicle ..........................70
▫ Periodic Safety Checks You Should Make
Outside The Vehicle ....................73
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
A WORD ABOUT YOUR KEYS
The key fob contains an integrated mechanical key. To
use the mechanical key, simply push the mechanical key
release button.
The vehicle is supplied with a code card containing key
code numbers to order duplicate keys, and the autho-
rized studio that sold you your new vehicle has the key
code numbers for your vehicle locks. These numbers can
be used to order duplicate keys.
Key Fob With Integrated Mechanical Key
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11
Mechanical Ignition Key Removal
1. Place the gear selector in PARK (if equipped with an
automatic transmission).
2. Rotate the key to the OFF/LOCK position.
3. Remove the key from the mechanical ignition switch.
Mechanical Ignition Switch Positions
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
WARNING!
• Before exiting a vehicle, always shift the transmis-
sion into PARK, apply the parking brake, turn the
engine OFF, remove the key fob from the ignition
and lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving children in
a vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil-
dren should be warned not to touch the parking
brake, brake pedal or the gear selector.
(Continued)
WARNING! (Continued)
• Do not leave the key fob in or near the vehicle, or
in a location accessible to children. A child could
operate power windows, other controls, or move
the vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13
Locking Doors With A Key
You can insert the key with either side up. To lock the
door, turn the key to the right. To unlock the door, turn
the key to the left. Refer to “Body Lubrication” in
“Maintaining Your Vehicle” for maintenance procedures.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is OFF/LOCK sounds a
signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Operation
is automatic, regardless of whether the vehicle is locked
or unlocked.
The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized
vehicle operation. Therefore, only keys that are pro-
grammed to the vehicle can be used to start and operate
the vehicle.
NOTE: A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the
ignition switch lock cylinder for that vehicle.
If the Vehicle Security Light is on after the key is turned
to the ON/RUN position, it indicates that there is a
problem with the electronics.
CAUTION!
• Always remove the Sentry Key from the vehicle
and lock all doors when leaving the vehicle unat-
tended.
(Continued)
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CAUTION! (Continued)
• The Sentry Key Immobilizer system is not compat-
ible with some aftermarket remote starting sys-
tems. Use of these systems may result in vehicle
starting problems and loss of security protection.
All of the keys provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once
a Sentry Key has been programmed to a vehicle, it cannot
be programmed to any other vehicle. When having the
Sentry Key Immobilizer System serviced, bring all ve-
hicle keys with you to an authorized dealer.
The VIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an
authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired op-
eration.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors
and ignition for unauthorized operation. When the Ve-
hicle Security Alarm is activated, interior switches for
door locks are disabled. The system provides both au-
dible and visible signals. For the first three minutes, the
horn will sound, and the turn signal lights will flash. For
an additional 15 minutes, only the turn signal lights will
flash.
Rearming Of The System
If the system has not been disabled, the Vehicle Security
Alarm will rearm itself after the 15 additional minutes of
turn lamps flashing. If the condition which initiated the
alarm is still present, the system will ignore that condi-
tion and monitor the remaining doors and ignition.
To Arm The System
To arm the system, the Vehicle Security Alarm will set
when you use the key fob to lock the doors. If a door or
the hood is not properly shut, the alarm system will not
be armed.
To Disarm The System
Use the key fob to unlock the door and disarm the
system.
The Vehicle Security Alarm will also disarm if a pro-
grammed Sentry Key is inserted into the ignition switch.
To exit the alarming mode, push the key fob UNLOCK
button, or insert a programmed Sentry Key into the
ignition switch.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
The Vehicle Security Alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previ-
ously described arming sequences has occurred, the
Vehicle Security Alarm will arm regardless of whether
you are in the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this occurs,
disarm the Vehicle Security Alarm.
Security System Manual Override
The Vehicle Security Alarm will not arm if you lock the
doors using the manual door lock plunger.
ILLUMINATED ENTRY
The courtesy lights will turn on when you use the key fob
or manually from the driver door cylinder to unlock the
doors or open any door.
The lights will fade to off after approximately 30 seconds,
or they will immediately fade to off once the ignition
switch is turned to ON/RUN from the OFF position.
NOTE:
• The front courtesy overhead console and door cour-
tesy lights will not turn off if the dimmer control is in
the “Dome ON” position.
• The illuminated entry system will not operate if the
dimmer control is in the “Dome OFF” position.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17
REMOTE KEYLESS ENTRY (RKE)
This system allows you to lock or unlock the doors from
distances up to approximately 66 ft (20 m) using a
hand-held key fob. The key fob does not need to be
pointed at the vehicle to activate the system.
NOTE: The line of transmission must not be blocked with
metal objects.
Key Fob
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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