Toyota 2011 Highlander Owner's manual

TABLE OF CONTENTS

1

Before driving

Adjusting and operating features such as door locks,

mirrors, and steering column.

2

When driving

Driving, stopping and safe-driving information.

3

Interior

features

Air conditioning and audio systems, as well as other

interior features for a comfortable driving experience.

4

Maintenance

and care

Cleaning and protecting your vehicle, performing do-it-

yourself maintenance, and maintenance information.

5

When trouble

arises

What to do if the vehicle needs to be towed, gets a flat

tire, or is involved in an accident.

6

Vehicle

specifications

Detailed vehicle information.

7

For owners

Reporting safety defects for U.S. owners and seat belt

and SRS airbag instructions for Canadian owners

Index

Alphabetical listing of information contained in this

manual.

TABLE OF CONTENTS Index

2

1-1. Key information

Keys..................................... 30

1-2. Opening, closing and

locking the doors

Smart key system................. 33

Wireless remote control ....... 46

Side doors............................ 52

Back door............................. 57

Glass hatch.......................... 67

1-3. Adjustable components

(seats, mirrors,

steering wheel)

Front seats........................... 71

Rear seats............................ 74

Head restraints..................... 82

Seat belts............................. 85

Steering wheel ..................... 91

Anti-glare inside rear

view mirror.......................... 92

Outside rear view mirrors..... 95

1-4. Opening and closing the

windows and moon roof

Power windows..................... 98

Moon roof ........................... 101

1-5. Refueling

Opening the fuel tank

cap.................................... 106

1-6. Theft deterrent system

Engine immobilizer

system.............................. 110

Alarm.................................. 113

Theft prevention labels

(U.S.A.)............................. 117

1-7. Safety information

Correct driving posture....... 118

SRS airbags ....................... 120

Front passenger occupant

classification system......... 132

Child restraint systems ....... 139

Installing child restraints ..... 144

1

Before driving

1

2

3

4

5

6

7

3

2-1. Driving procedures

Driving the vehicle............... 156

Engine (ignition) switch

(vehicles with smart

key system)....................... 166

Engine (ignition) switch

(vehicles without smart

key system)....................... 170

Automatic transmission....... 173

Turn signal lever ................. 178

Parking brake...................... 179

Horn.................................... 180

2-2. Instrument cluster

Gauges and meters ............ 181

Indicators and warning

lights ................................. 183

Multi-information

display............................... 187

2-3. Operating the lights and

wipers

Headlight switch................. 196

Fog light switch................... 200

Windshield wipers and

washer.............................. 201

Rear window wiper and

washer.............................. 203

2-4. Using other driving

systems

Cruise control..................... 204

Rear view monitor system

(vehicles with

multi-information

display)............................. 207

Driving assist systems........ 211

Hill-start assist control........ 216

Downhill assist control

system (4WD models)...... 218

2-5. Driving information

Off-road precautions........... 221

Cargo and luggage............. 226

Vehicle load limits............... 230

Winter driving tips............... 231

Trailer towing...................... 235

Dinghy towing..................... 245

2

When driving

TABLE OF CONTENTS Index

4

3-1. Using the air conditioning

system and defogger

Front manual air

conditioning system.......... 248

Front automatic air

conditioning system.......... 255

Rear manual air

conditioning system.......... 263

Rear automatic air

conditioning system.......... 266

Rear window and outside

rear view mirror

defoggers......................... 269

Windshield wiper de-icer.... 271

Using the steering wheel

climate remote control

switches ........................... 272

3-2. Using the audio system

Audio system...................... 273

Using the radio................... 277

Using the CD player........... 284

Playing back MP3 and

WMA discs....................... 292

Operating an iPod.............. 300

Operating a USB

memory............................ 307

Optimal use of the

audio system.................... 315

Using the AUX port ............ 319

Using the steering wheel

audio switches ................. 321

3-3. Using the Bluetooth

®

audio system

Bluetooth

®

audio system.... 324

Using the Bluetooth

®

audio system .................... 327

Operating a Bluetooth

®

enabled portable

player................................ 332

Setting up a Bluetooth

®

enabled portable

player................................ 334

Bluetooth

®

audio system

setup................................. 339

3-4. Using the hands-free

phone system

(for cellular phone)

Hands-free phone system

(for cellular phone)

features ............................ 340

Using the hands-free

phone system................... 344

Making a phone call............ 353

Setting a cellular phone...... 357

Security and system

setup................................. 362

Using the phone book......... 366

3-5. Using the interior lights

Interior lights list.................. 373

• Personal/interior light

main switch........................374

• Personal/interior lights...... 374

• Interior light....................... 375

3

Interior features

1

2

3

4

5

6

7

5

3-6. Using the storage features

List of storage features ....... 376

• Glove box.......................... 377

• Console box...................... 378

• Overhead console............. 379

• Cup holders ...................... 380

• Bottle holders.................... 384

• Auxiliary boxes.................. 385

• Side table.......................... 387

3-7. Other interior features

Sun visors........................... 389

Vanity mirrors...................... 390

Clock (vehicles without

multi-information

display) ............................. 391

Conversation mirror ............ 392

Power outlets...................... 393

Seat heaters........................ 397

Armrests.............................. 399

Floor mat............................. 400

Luggage compartment

features............................. 401

Garage door opener............ 406

Compass............................. 412

4-1. Maintenance and care

Cleaning and protecting

the vehicle exterior........... 418

Cleaning and protecting

the vehicle interior............ 421

4-2. Maintenance

Maintenance

requirements.................... 424

General maintenance......... 426

Emission inspection and

maintenance (I/M)

programs.......................... 429

4-3. Do-it-yourself maintenance

Do-it-yourself service

precautions....................... 430

Hood................................... 434

Positioning a floor jack ....... 436

Engine compartment.......... 440

Tires ................................... 455

Tire inflation pressure......... 465

Wheels ............................... 468

Air conditioning filter........... 470

Wireless remote control/

electronic key battery....... 473

Checking and replacing

fuses................................. 476

Light bulbs.......................... 487

4

Maintenance and care

TABLE OF CONTENTS Index

6

5-1. Essential information

Emergency flashers ........... 496

If your vehicle needs to

be towed .......................... 497

If you think something

is wrong............................ 504

Fuel pump shut off

system.............................. 505

Event data recorder............ 506

5-2. Steps to take in an

emergency

If a warning light turns

on or a warning buzzer

sounds... ......................... 508

If a warning message is

displayed (vehicles with

multi-information

display)............................. 519

If you have a flat tire........... 520

If the engine will not start ... 534

If the shift lever cannot be

shifted from P................... 536

If you lose your keys/

wireless remote control

transmitter........................ 537

If the electronic key does

not operate properly

(vehicles with smart key

system) ............................ 538

If the battery is

discharged ....................... 540

If your vehicle overheats.... 544

If the vehicle becomes

stuck................................. 547

If your vehicle has to be

stopped in an

emergency........................ 549

6-1. Specifications

Maintenance data

(fuel, oil level, etc.) ........... 552

Fuel information.................. 567

Tire information................... 570

6-2. Customization

Customizable features........ 582

6-3. Initialization

Items to initialize................. 586

Reporting safety defects

for U.S. owners................. 588

Seat belt instructions

for Canadian owners

(in French)........................ 589

SRS airbag instructions

for Canadian owners

(in French)........................ 591

5

When trouble arises

6

Vehicle specifications

7

For owners

1

2

3

4

5

6

7

Abbreviation list ........................ 602

Alphabetical index..................... 603

What to do if... ........................... 613

Index

8

Pictorial index

Exterior

Fog lights 

P. 200

Parking, side marker and front

turn signal lights

P. 178, 196

Hood

P. 434

Windshield wipers

P. 201

Moon roof 

P. 101

Outside rear view

mirrors

P. 95

Headlights (low beam)

P. 196

Headlights (high beam) and

daytime running lights



P. 196

9

Tires

●Rotation

●Replacement

●Inflation pressure

●Information

P. 455

P. 520

P. 563

P. 570

: If equipped

Back door

P. 57

Side doors

P. 52

Stop/tail and side marker

lights

P. 196

Rear window wiper

P. 203

Rear window defogger

Glass hatch 

P. 269

P. 67

License plate lights

P. 196

Rear turn signal lights

P. 178

Fuel filler door

P. 106

10

SRS side airbags

P. 120

Console box

P. 378

C

Cup holders

P. 380

Armrests

P. 399

SRS front passenger

airbag

P. 120

Seat belts

P. 85

Front seats

P. 71

Bottle holders

P. 384

SRS driver airbag

P. 120

SRS driver knee

airbag

P. 120

Head restraints

Power window switches

Rear seats

P. 82

P. 98

P. 74

Pictorial index

Interior

11

A

Power outlet

P. 393

Cup holders

P. 380

*

1

: 4WD models

Cup holders

P. 380

Shift lever

P. 173

“SNOW” switch

P. 174

“DAC” switch*

1

P. 218

Shift lock

override button

P. 536

12

B

Door lock switch

P. 53

Pictorial index

Interior

Power window switches

P. 98

Window lock switch

P. 98

Inside door lock button

P. 53

13

C

Overhead console

Conversation mirror

P. 379

P. 392

Garage door opener switches 

Moon roof switches



P. 406

P. 101

Sun visors

P. 389

Personal/interior lights

P. 374

Rear seat entertainment system , *

2

SRS curtain shield airbags

P. 120

Compass 

P. 412

Anti-glare inside rear view mirror

P. 92

: If equipped

*

2

: Refer to “Navigation System Owner's Manual”.

Vanity mirrors

P. 390

Interior light 

Personal/interior lights 

P. 375

P. 374

Interior light

P. 375

14

Pictorial index

Interior

Cup holders

P. 380

D

Rear air

conditioning

system



P. 263, 266

Console box

P. 378

15

E

Auxiliary box

Side table

P. 385

P. 387

Cup holders

P. 380

: If equipped

16

Rear view monitor system 

Multi-information display



Clock 

P. 207

P. 187

P. 391

Gauges and

meters

P. 181

Tilt and telescopic steering lock release

lever

P. 91

Glove box

P. 377

Pictorial index

Instrument panel

Power back door

main switch 

P. 59

Tire pressure warning reset switch

P. 457

Parking brake pedal

P. 179

Hood release lever

P. 434

Auxiliary box

P. 385

Engine (ignition) switch

(vehicles with smart key system)

P. 166

Fog light switch 

Headlight switch

Turn signal lever

P. 200

P. 196

P. 178

Windshield wiper and

washer switch

Rear window wiper and

washer switch

P. 201

P. 203

Horn

P. 180

Floor mat

P. 400

Fuel filler door opener

P. 106

17

A

: If equipped

Power back door switch 

P. 57

Instrument panel light control dial

P. 182

Windshield wiper de-icer

switch



P. 271

Outside rear view

mirror switches

P. 95

Enhanced VSC/TRAC off switch

P. 212

18

B

Talk switch , *

2

P. 345

Pictorial index

Instrument panel

Audio remote control switches 

P. 321

Climate remote control switches 

P. 272

Cruise control switch 

P. 204

Telephone switch , *

2

P. 345

Engine (ignition) switch (vehicles

without smart key system)

P. 170

“DISP” switch 

P. 188

19

Vehicles without navigation system

Vehicles with navigation system

C

Audio system

P. 273

Security indicator 

P. 110, 113

Emergency flasher switch

P. 496

Emergency flasher switch

P. 496

Rear view

monitor/navigation

system

*

2

: If equipped

*

2

: Refer to “Navigation System Owner's Manual”.

Security indicator

P. 110, 113

20

Pictorial index

Instrument panel

Rear window and outside rear view mirror defogger

switch

/rear window defogger switch

P. 269

D

Vehicles with a front automatic air conditioning system

Vehicles with a front manual air conditioning system

Rear window and outside rear view mirror defogger

switch /rear window defogger switch

P. 269

Air conditioning

system

P. 255

Air conditioning

system

P. 248

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