4 FAQ
Q1: Why cannot CyberBlock SAS detect the connected SAS
HDD with some models of Macbook?
A1: It is necessary to connect the SAS HDD to CyberBlock SAS,
turn on the power switch of CyberBlock SAS and then
hot-plug the USB 3.0 data cable.
Q2: The operating systems of some analysis computers, such
as Windows 2003 and Windows XP, are not installed with
USB 3.0 drivers. Therefore, the SAS HDD cannot be
identified after it is connected to the computer through
CyberBlock SAS. How to deal with this problem?
A2: If the problem occurs, you can:
If the OS of the computer is Windows 2003 or Windows XP
or earlier, you need to connect the device to the USB 2.0
interface or update the OS to a higher version.
If the OS of the computer is Windows 7, install the USB 3.0
driver and restart the computer.
Q3: The operating system of the analysis computer is Windows
2003. The first time CyberBlock SAS reads a SAS HDD, the
partition of the disk cannot be opened. How to deal with this
problem?
A3: Go to Computer Management > Storage > Disk
Management, right-click the disk letter of the SAS HDD