Setting up the printer
The following instructions will provide a quick reference for setting up the A760 printer. You will
need to refer to the User’s and Programming Guide for specic details for the setup procedures,
troubleshooting tips, conguration adjustments, and command designations. Pages referenced
are from the User’s Guide, unless noted. Visit www.CognitiveTPG.com > Support >
Drivers & Downloads to nd the latest printer drivers, software, and documentation. You may
also contact customer service at 800-732-8950 or 607-274-2500, or by emailing support@
CognitiveTPG.com.
Please visit the website to register your printer and provide feedback on its quality.
1
Unpack the printer, saving all packing materials for
future shipping or storage (page 15).
2
Load the starter roll of paper, if present (page 16). You can change the type
of paper used in this printer. See step 7.
A760 Two-Color Thermal/Impact Hybrid Printer
Setup Guide
Made under one or more of the following U.S. patents: 4886381, 5579043,
5613787, 5651624, 5713678, 5752779, 5789916, 5800080, 5879090, 5887999,
5975776, 6027266, 6085973, 6089450, 6129465, 6155483, 6404452, 6486902,
6504331, 5749277, 6722754, 6739773, 6784909.
Other U.S. and international patents pending.
3
Install the ribbon cassette (page 17).
4
Choose a location for the printer (page 18).
5
Connect the following cables based on your conguration using a-d below.
When using USB (step “b” below), use caution to ensure
the USB cable is connected to the USB connector (A) on
the back right of the printer and not into the cash drawer
connector (B) that is on the left back of the printer.
a Cash drawer (if your installation includes this feature, page 19).
b 9-pin or 25-pin Serial or USB Cable (page 20).
c Connect the power cable (page 21).
Print Test and Conguration Menu Sample. Samples will vary depending on the printer model.
The A760 is LogoEZ® compatible for ease of setting-up your logo and two-color design needs.
d Route cables as shown
for your setup conguration
(page 22).
6
Run a diagnostic test to test the printer (page 22).
7
Congure the printer if necessary (page 29 and Programming
Communication Interface Chapter for commands descriptions and usage).
The paper type can be changed
in the conguration menu.
Paper types and grades available:
Type 0 - Monochrome grades
Type 4 - Two-color grades
Type 5 - Two-color grades
See User and Programming guides for
more information.
When the printer is congured for
USB, this location will show either:
“USB Driver Type: Printer Class” or
“USB Driver Type: Comm Class”
*** A760 - Diagnostics Form ***
Model number : A760-1215
Serial number : 0000000000
Boot Firmware
Revision : V3.02
CRC : 9288
P/N : 189-7600281A
Flash Firmware
Revision : V3.01
CRC : 3846
P/N : 189-7600279A
H/W parameters
Flash Memory Size : 2 Mbytes
Flash Logos/Fonts : 960 kbytes
Flash User Storage : 64 kbytes
Flash Journal Size : 64 kbytes
SRAM Size : 512 kbytes
Head settting : D
Motor ID : 0
Paper Type Setting : Type 0, Monochrome
Color Density Adj : n/a
Print Density, Mono : 100%
Max Speed : 180 mm/sec
Max Power : 55 W
Knife : Enabled
Paper Low Sensor : Enabled
Paper Low Extension : Disabled
MICR : Enabled
MICR Dual Pass : Disabled
MICR DC oset : 7F
MICR Discriminate : Auto
Check Flip : Disabled
Slip Alignment : 13h/19d
Comm. Interface
RX Buer Size : 4096
Interface Type : RS232/USB
Parameters
Baud Rate : 115200
Data Bits : 8
Stop Bit : 1
Parity : NONE
Flow Control : DTR/DSR
Reception Errors : Ignore
USB Driver Type : Printer Class
USB Packet w/Error : Reject
A760-D110 189-9200392 Rev. F 09/2015 Printed in China
Federal Communications Commission (FCC) Radio Frequency Interference Statement Warning
Changes or modications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Information to the User
This equipment must be installed and used in strict accordance with the manufacturer’s instructions. However, there is no guarantee that interference to radio communications will not occur in
a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment o and on, the user is encouraged to contact CognitiveTPG
immediately.
CognitiveTPG is not responsible for any radio or television interference caused by unauthorized modication of this equipment or the substitution or attachment of connecting cables and
equipment other than those specied by CognitiveTPG. The correction of interferences caused by such unauthorized modication, substitution or attachment will be the responsibility of the
user.
In order to ensure compliance with the Product Safety, FCC and CE marking requirements, you must use the power supply, power cord, and interface cable which are sold for use with this
product or which meet the following parameters:
Power Supply
UL Listed (QQGQ), Class 2 power supply with SELV (Secondary Extra Low Voltage), non-energy hazard output, LPS (limited power source), input rated 100-240 Vac, 2.0 A, 50/60 Hz, output rated
24 Vdc, 2.5 A for 60 watt unit.
Use of this product with a power supply other than the CognitiveTPG power supply will require you to test the power supply and CognitiveTPG printer for FCC and CE mark certication.
Communication Interface Cable
A shielded (360 degree) interface cable must be used with this product. The shield must be connected to the frame or earth ground connection or earth ground reference at EACH end of the
cable.
Use of a cable other than described here will require that you test the cable with the CognitiveTPG printer and your system for FCC and CE mark certication.
Power Cord
A UL listed, detachable power cord must be used. For applications where the power supply module may be mounted on the oor, a power cord with Type SJT marking must be used. For
applications outside the US, power cords which meet the particular country’s certication and application requirements should be used.
Use of a power cord other than described here may result in a violation of safety certications which are in force in the country of use.
Industry Canada (IC) Radio Frequency Interference Statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Voluntary Control Council for Interference (VCCI) Radio Frequency Interference Statement
This is a Class B product based on the standard of the voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic
environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
Disclaimer
Information in this document is subject to change without notice. Consult your CognitiveTPG sales representative for information that is applicable and current. CognitiveTPG reserves the right to
improve products as new technology, components, software, and rmware become available.
No part of this document may be reproduced, transmitted, or translated in any form or by any means, electronic or mechanical, for any purpose without the express written permission of
CognitiveTPG.
Copyright
Copyright © 2015 by CognitiveTPG, LLC, 950 Danby Road, Ithaca, New York 14850, USA. All rights reserved. Printed in USA. Property of CognitiveTPG, LLC.
Trademarks
CognitiveTPG™ is a trademark of CognitiveTPG, LLC.
Microsoft, Windows are registered Trademarks of Microsoft Corporation in the U.S.A. and/or other countries.
Inside Out Networks, Inside Out, EPIC, and Edgeport are trademarks of Inside Out Networks.
All other trademarks and registered trademarks are the property of their respective holders.
Website: http://www.CognitiveTPG.com
DECLARATION OF CONFORMITY
Model: A760-XXXX
Model: A760-XXXX-XXXX (X = any alphanumeric character)
CognitiveTPG, LLC, 950 Danby Road, Ithaca, New York, 14850
This declaration of conformity is issued under the sole responsibility of the Manufacturer: CognitiveTPG, LLC
Information Technology Equipment – Thermal Printer
The object of the declaration described above is in conformity with Directive 2011/65/EU of the European Parliament and
of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic
equipment.
Applicable EU Directives:
2004/108/EC (electromagnetic compatibility directive)
2006/95/EC (low voltage directive for product safety)
Harmonized Standards:
EN 50581 (2012) Technical documentation for the assessment of electrical and electronic products with respect to the
restriction of hazardous substances
EN 55024 (1998/A1:2001/A2:2003) Information Technology Equipment Immunity Characteristics
EN 55022 (2006/A1:2007) EMC, Class B, Limits and Methods of Measurement of Interference
Characteristics of IT Equipment
EN 60950-1:2006 + A1:2010 + A11:2009 + A12:2011
IEC 60950-1 (ed.2);am1- Product Safety Standard.
EN50581:2012
Signed for and on behalf of CognitiveTPG, LLC
Ithaca, NY, December 23, 2013
Jeffrey C Phoenix, Regulatory Compliance Engineer, CognitiveTPG, LLC Ref #: 189-7600198 Rev F
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