Alto-Shaam AR-7T User manual

alto-shaam.com

Service Manual

Self-Cleaning

Rotisserie Oven

including Optional Holding Cabinet

AR-7T

AR-7HT

MN-39243

REV. 01

2/19

EN

Self -Cl e aning Rotis serie Ove n ▪ Ser vice Ma nual ▪ M N- 39243 ▪ Rev 1 ▪ 2/1 9

2

Manufacturer’s Information

This manual or any portion thereof may not be reproduced or used in any

manner whatsoever without the express written permission of Alto-Shaam, Inc.

Trademarks All trademarks referenced in this documentation are the property of their

respective owners.

Manufacturer Alto-Shaam, Inc.

P.O. Box 450

W164 N9221 Water Street

Menomonee Falls, WI 53052

Original instructions The content in this manual is written in American English.

FOREWORD

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FOREWORD

Alto-Shaam 24/7 Emergency Repair Service

Call Call 800-558-8744 to reach our 24-hour emergency service call center for

immediate access to local authorized service agencies outside standard business

hours. The emergency service access is provided exclusively for Alto-Shaam

equipment and is available throughout the United States through Alto-Shaam’s

toll free number.

Availability Emergency service access is available seven days a week, including holidays.

FOREWORD

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FOREWORD

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TABLE OF CONTENTS

Manufacturer’s Information . . . . . . . . . . . . . . . . . . . . . . . . 2

Foreword 3

Alto-Shaam 24/7 Emergency Repair Service . . . . . . . . . . . . . . . 3

Safety 7

The Meaning of Signal Words . . . . . . . . . . . . . . . . . . . . . . . 7

Appliance Description and Intended Use. . . . . . . . . . . . . . . . . 8

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Operation 13

How to Turn On and Turn Off the Oven . . . . . . . . . . . . . . . . . 13

How to Update the Software. . . . . . . . . . . . . . . . . . . . . . . . 14

How to Restore Factory Defaults . . . . . . . . . . . . . . . . . . . . . 16

How to Calibrate the Screen . . . . . . . . . . . . . . . . . . . . . . . . 18

How to Turn On and Turn Off the Holding Cabinet . . . . . . . . . . . 20

How to Operate the Holding Cabinet . . . . . . . . . . . . . . . . . . . 21

How to Select the Cleaning Method. . . . . . . . . . . . . . . . . . . . 22

Components 23

Exterior panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Left Service Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Left Service Panel Components . . . . . . . . . . . . . . . . . . . . . . 25

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Control Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . 30

Right Service Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Electrical Chassis — 208-240 volt, 1 phase . . . . . . . . . . . . . . . . 33

Electrical Chassis — 208-240 volt, 3 phase . . . . . . . . . . . . . . . . 34

Electrical Chassis — 380-415 volt, 3 phase . . . . . . . . . . . . . . . . 35

Electrical Chassis Components . . . . . . . . . . . . . . . . . . . . . . 36

Maintenance 45

Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

How to Clean the Oven Using Liquid Cleaner . . . . . . . . . . . . . . 46

How to Clean the Oven Using Tablets . . . . . . . . . . . . . . . . . . 48

Troubleshooting 51

AR-7T Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

The Oven will not Power Up . . . . . . . . . . . . . . . . . . . . . . . . 53

The Oven will not Heat . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Spit Motor Inoperable . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Convection Fan Motor Inoperable. . . . . . . . . . . . . . . . . . . . . 57

Wash Pump Inoperable. . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Drain Pump Inoperable. . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Grease Collection Pump Inoperable . . . . . . . . . . . . . . . . . . . 60

FOREWORD

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Liquid Cleaner Pump Inoperable . . . . . . . . . . . . . . . . . . . . . 61

The Oven Water Heater will not Heat . . . . . . . . . . . . . . . . . . 62

Schematics 63

SAFETY

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SAFETY

The Meaning of Signal Words

This manual contains signal words where needed. These signal words must be

obeyed to reduce the risk of death, personal injury, or equipment damage. The

meaning of these signal words is explained below.

DANGER

Danger indicates a hazardous situation which, if not avoided,

will result in serious injury or death.

WARNING

Warning indicates a hazardous situation which, if not avoided,

could result in serious injury or death.

CAUTION

Caution indicates a hazardous situation which, if not avoided,

could result in minor or moderate injury.

NOTICE

Notice indicates a situation which, if not avoided, could result

in property damage.



NOTE: Note indicates additional information that is important to a

concept or procedure.

SAFETY

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Appliance Description and Intended Use

Appliance

Description

This Alto-Shaam rotisserie oven is an electric-powered oven with programmable

touchscreen control that includes multi-level cooking for preheat, cooking,

holding, and cool-down stages. It includes a self-cleaning wash system with built-

in sanitizing cycle. Seven angled spits are included; a variety of spits are offered

as options. Double-pane glass door available in curved or flat options. USB port

for recipe upload and download.

Intended use The rotisserie oven is intended to cook, hold or process foods for the purpose of

human consumption. No other use for this appliance is authorized.

Residual risks This appliance is manufactured using ISO-certified processes. The appliance is

designed with maximum safety in mind; however, there are residual risks to

operators of this oven. Residual risks include exposure to heat and exposure to

hot food products.

Possible misuse Misuse of this appliance includes cooking food containing flammable materials

(such as food with alcohol). Substances with a low flash point can ignite

spontaneously and cause a fire.

SAFETY

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Safety Precautions

Before you begin Read and understand all instructions in this manual.

Electrical precautions Obey these electrical precautions when using the appliance:

▪ Various electrical configurations of the rotisserie are available. Always match the

power source with the power rating on the rotisserie’s data tag.

▪ Use one (1) dedicated circuit per rotisserie.

▪ Use a junction box or electrical disconnect within 3' (914mm) of rotisserie.

▪ Keep the cord away from hot surfaces.

▪ Electrical connections and circuit breakers must meet all applicable federal, state

and local codes.

▪ Do not let the cord hang over the edge of a table or counter.

Usage precautions Obey these usage precautions when using the appliance:

▪ Only use this appliance for its intended use of cooking or heating.

▪ Do not load liquids, or foods that can become liquid when heated, into the

rotisserie.

▪ Use utensils and protective clothing when loading and unloading the appliance.

▪ Use caution when using the appliance. Floors adjacent to the appliance may

become slippery.

▪ Use caution when opening the appliance door. Escaping hot vapors or steam can

cause serious injury.

▪ Do not open the door of the rotisserie during the cleaning cycle.

▪ Do not cover or block any of the openings of this appliance.

▪ Do not use this appliance near water such as a sink, in a wet location, near a

swimming pool, or similar locations.

Maintenance

precautions

Obey these maintenance precautions when maintaining the appliance:

▪ Obey precautions in the manual, on tags, and on labels attached to or shipped

with the appliance.

▪ The appliance must be cleaned thoroughly to prevent deposits of grease and

food residue inside the appliance that may catch fire.

▪ Do not place combustible materials in the appliance.

▪ Do not store the appliance outdoors.

▪ Do not clean the appliance with metal scouring pads.

▪ Do not store or use any flammable substances near the appliance.

▪ For users only: Do not remove the top cover or side panels. There are no user-

serviceable components inside.

SAFETY

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Caster precautions Obey these precautions if the appliance is installed on casters.

▪ Restrict movement of the appliance with a tether so that utility connections

(water and electricity) are not damaged.

▪ Disconnect all utility connections when moving the appliance.

▪ Only use this appliance when it is stationary.

▪ Use caution when using the appliance on uneven floors. Mobile appliances and

accessories can roll or tip over and cause serious injury or property damage.

▪ Lock the caster brakes on mobile appliances or accessories when they are not

being moved.

Operator training All personnel using the appliance must have proper operator training. Before

using the appliance:

▪ Read and understand the operating instructions contained in all the

documentation delivered with the appliance.

▪ Know the location and proper use of all controls.

▪ Keep this manual and all supplied instructions, diagrams, schematics, parts lists,

notices, and labels with the appliance if the appliance is sold or moved to another

location.

▪ Contact Alto-Shaam for additional training if needed.

Operator

qualifications

Only trained personnel with the following operator qualifications are permitted

to use the appliance:

▪ Have received proper instruction on how to use the appliance.

▪ Have demonstrated their ability with commercial kitchens and commercial

appliances.

The appliance must not be used by:

▪ Persons (including children) with reduced physical, sensory or mental

capabilities, or lack of experience and knowledge, unless they have been given

supervision concerning use of the appliance by person responsible for their

safety.

▪ People impaired by drugs or alcohol.

▪ Children should be supervised to ensure that they do not play with the appliance.

▪ Children shall neither clean nor maintain the appliance.

Condition of

appliance

Only use the appliance when:

▪ All controls operate correctly.

▪ The appliance is installed correctly.

▪ The appliance is clean.

▪ The appliance labels are legible.

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Servicing the

appliance

▪ Only trained personnel are permitted to service or repair the appliance. Repairs

that are not performed by an authorized service partner or trained technician, or

the use of non-factory parts, will void the warranty and relieve Alto-Shaam of all

liability.

▪ To prevent serious injury, death or property damage, have the appliance

inspected and serviced at least every twelve (12) months by an authorized service

partner or trained technician.

▪ Contact Alto-Shaam for the authorized service partner in your area.

Personal Protective

Equipment (PPE)

Wear the following Personal Protective Equipment (PPE) while cleaning the

appliance:

▪ Protective gloves

▪ Protective clothing

▪ Eye protection

▪ Face protection

SAFETY

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OPERATION

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OPERATION

How to Turn On and Turn Off the Oven

Before you begin The oven must be connected to electric power.

Turning on the oven

To turn on the oven, do the following.

Step Action

1. Set the power switch to the ON (l) position a.

The oven is now on.

Turning off the oven

To turn off the oven, do the following.

Step Action

2. Set the power switch to the OFF (0) position.

The oven is now off.

AR-TS-006091

a

OPERATION

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How to Update the Software

Before you begin Make sure:

▪ The oven is turned on.

▪ The oven is idle and not currently in a cook or clean sequence.

▪ You do not remove the USB drive during the update process.

▪ You have a USB drive with the updated firmware.

Procedure To update the software, do the following.

Step Action

1. Touch the utilities icon a. The utilities screen displays.

2. Touch the upload/download icon b. The upload/download screen displays.

Continued on next page

AR-TS-005599

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AR-TS-005602

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Continued from previous page

Step Action

3. Insert the USB drive into the port c.

4. Touch the download new software icon c for the full oven update.

▪ To update only the interface board, touch the interface board icon d.

▪ To update only the control board, touch the control board icon e.

5. Remove the USB drive.

Result The oven’s software has been updated.

NOTICE

Do not remove the USB drive during the update

process.



NOTE: After the software has been updated, the oven

may automatically initiate a shut down and reboot

sequence if required.

AR-TS-005774

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AR-TS-005611

c

d

e

OPERATION

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How to Restore Factory Defaults

Before you begin Make sure the oven is turned on.

Procedure

To restore factory defaults, do the following.

Step Action

1. Touch the utilities icon a. The utilities screen displays.

2. Touch the settings icon b. The settings screen displays.

Touch the arrow icon c to view the second settings screen.

Continued on next page

AR-TS-005599

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AR-TS-005847

b

c

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Continued from previous page

Step Action

3. Touch the restore factory defaults icon d. The restore factory defaults

screen displays.

4. Touch the green check mark icon e.

The screen will go blank for a moment. The start-up screen will appear

briefly, then the display will return to the Home screen.

Result The factory defaults have been restored.



NOTE: All saved recipes will be deleted.

AR-TS-005633

d

e

OPERATION

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How to Calibrate the Screen

Before you begin Make sure the oven is turned on.

Procedure

To calibrate the screen, do the following.

Step Action

1. Touch the utilities icon a. The utilities screen displays.

2. Touch the settings icon b. The settings screen displays.

Touch the arrow icon c to view the second settings screen.

Continued on next page

AR-TS-005599

a

AR-TS-005850

b

c

OPERATION

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Continued from previous page

Step Action

3. Touch the calibrate screen icon d. The calibrate screen displays.

4. Touch the green check mark icon e. The second calibrate screen displays.

5. Touch the plus sign icon f as it appears in each corner of the screen.

When all four corners have been touched, the start-up screen will appear

briefly, then the display will return to the home screen.

Result The screen has been calibrated.

AR-TS-005628

d

e

f

OPERATION

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How to Turn On and Turn Off the Holding

Cabinet

Before you begin The holding cabinet must be connected to electric power.

Turning on the

holding cabinet

To turn on the holding cabinet, do the following.

Step Action

1. Set the power switch to the ON (l) position a.

The holding cabinet is now on.

Turning off the

holding cabinet

To turn off the holding cabinet, do the following.

Step Action

2. Set the power switch to the OFF (0) position.

The holding cabinet is now off.

AR-TS-006158

a

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