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alto-shaam.com
Service Manual
Self-Cleaning
Rotisserie Oven
including Optional Holding Cabinet
AR-7T
AR-7HT
MN-39243
REV. 01
2/19
EN
Self -Cl e aning Rotis serie Ove n ▪ Ser vice Ma nual ▪ M N- 39243 ▪ Rev 1 ▪ 2/1 9
2
Manufacturer’s Information
Copyright © Copyright 2/19 by Alto-Shaam, Inc.
All rights reserved.
This manual or any portion thereof may not be reproduced or used in any
manner whatsoever without the express written permission of Alto-Shaam, Inc.
Trademarks All trademarks referenced in this documentation are the property of their
respective owners.
Manufacturer Alto-Shaam, Inc.
P.O. Box 450
W164 N9221 Water Street
Menomonee Falls, WI 53052
Original instructions The content in this manual is written in American English.
FOREWORD
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FOREWORD
Alto-Shaam 24/7 Emergency Repair Service
Call Call 800-558-8744 to reach our 24-hour emergency service call center for
immediate access to local authorized service agencies outside standard business
hours. The emergency service access is provided exclusively for Alto-Shaam
equipment and is available throughout the United States through Alto-Shaam’s
toll free number.
Availability Emergency service access is available seven days a week, including holidays.
FOREWORD
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FOREWORD
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TABLE OF CONTENTS
Manufacturer’s Information . . . . . . . . . . . . . . . . . . . . . . . . 2
Foreword 3
Alto-Shaam 24/7 Emergency Repair Service . . . . . . . . . . . . . . . 3
Safety 7
The Meaning of Signal Words . . . . . . . . . . . . . . . . . . . . . . . 7
Appliance Description and Intended Use. . . . . . . . . . . . . . . . . 8
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Operation 13
How to Turn On and Turn Off the Oven . . . . . . . . . . . . . . . . . 13
How to Update the Software. . . . . . . . . . . . . . . . . . . . . . . . 14
How to Restore Factory Defaults . . . . . . . . . . . . . . . . . . . . . 16
How to Calibrate the Screen . . . . . . . . . . . . . . . . . . . . . . . . 18
How to Turn On and Turn Off the Holding Cabinet . . . . . . . . . . . 20
How to Operate the Holding Cabinet . . . . . . . . . . . . . . . . . . . 21
How to Select the Cleaning Method. . . . . . . . . . . . . . . . . . . . 22
Components 23
Exterior panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Left Service Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Left Service Panel Components . . . . . . . . . . . . . . . . . . . . . . 25
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Control Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . 30
Right Service Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Electrical Chassis — 208-240 volt, 1 phase . . . . . . . . . . . . . . . . 33
Electrical Chassis — 208-240 volt, 3 phase . . . . . . . . . . . . . . . . 34
Electrical Chassis — 380-415 volt, 3 phase . . . . . . . . . . . . . . . . 35
Electrical Chassis Components . . . . . . . . . . . . . . . . . . . . . . 36
Maintenance 45
Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
How to Clean the Oven Using Liquid Cleaner . . . . . . . . . . . . . . 46
How to Clean the Oven Using Tablets . . . . . . . . . . . . . . . . . . 48
Troubleshooting 51
AR-7T Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
The Oven will not Power Up . . . . . . . . . . . . . . . . . . . . . . . . 53
The Oven will not Heat . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Spit Motor Inoperable . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Convection Fan Motor Inoperable. . . . . . . . . . . . . . . . . . . . . 57
Wash Pump Inoperable. . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Drain Pump Inoperable. . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Grease Collection Pump Inoperable . . . . . . . . . . . . . . . . . . . 60
SAFETY
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SAFETY
The Meaning of Signal Words
This manual contains signal words where needed. These signal words must be
obeyed to reduce the risk of death, personal injury, or equipment damage. The
meaning of these signal words is explained below.
DANGER
Danger indicates a hazardous situation which, if not avoided,
will result in serious injury or death.
WARNING
Warning indicates a hazardous situation which, if not avoided,
could result in serious injury or death.
CAUTION
Caution indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
NOTICE
Notice indicates a situation which, if not avoided, could result
in property damage.
NOTE: Note indicates additional information that is important to a
concept or procedure.
SAFETY
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Appliance Description and Intended Use
Appliance
Description
This Alto-Shaam rotisserie oven is an electric-powered oven with programmable
touchscreen control that includes multi-level cooking for preheat, cooking,
holding, and cool-down stages. It includes a self-cleaning wash system with built-
in sanitizing cycle. Seven angled spits are included; a variety of spits are offered
as options. Double-pane glass door available in curved or flat options. USB port
for recipe upload and download.
Intended use The rotisserie oven is intended to cook, hold or process foods for the purpose of
human consumption. No other use for this appliance is authorized.
Residual risks This appliance is manufactured using ISO-certified processes. The appliance is
designed with maximum safety in mind; however, there are residual risks to
operators of this oven. Residual risks include exposure to heat and exposure to
hot food products.
Possible misuse Misuse of this appliance includes cooking food containing flammable materials
(such as food with alcohol). Substances with a low flash point can ignite
spontaneously and cause a fire.
SAFETY
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Safety Precautions
Before you begin Read and understand all instructions in this manual.
Electrical precautions Obey these electrical precautions when using the appliance:
▪ Various electrical configurations of the rotisserie are available. Always match the
power source with the power rating on the rotisserie’s data tag.
▪ Use one (1) dedicated circuit per rotisserie.
▪ Use a junction box or electrical disconnect within 3' (914mm) of rotisserie.
▪ Keep the cord away from hot surfaces.
▪ Electrical connections and circuit breakers must meet all applicable federal, state
and local codes.
▪ Do not let the cord hang over the edge of a table or counter.
Usage precautions Obey these usage precautions when using the appliance:
▪ Only use this appliance for its intended use of cooking or heating.
▪ Do not load liquids, or foods that can become liquid when heated, into the
rotisserie.
▪ Use utensils and protective clothing when loading and unloading the appliance.
▪ Use caution when using the appliance. Floors adjacent to the appliance may
become slippery.
▪ Use caution when opening the appliance door. Escaping hot vapors or steam can
cause serious injury.
▪ Do not open the door of the rotisserie during the cleaning cycle.
▪ Do not cover or block any of the openings of this appliance.
▪ Do not use this appliance near water such as a sink, in a wet location, near a
swimming pool, or similar locations.
Maintenance
precautions
Obey these maintenance precautions when maintaining the appliance:
▪ Obey precautions in the manual, on tags, and on labels attached to or shipped
with the appliance.
▪ The appliance must be cleaned thoroughly to prevent deposits of grease and
food residue inside the appliance that may catch fire.
▪ Do not place combustible materials in the appliance.
▪ Do not store the appliance outdoors.
▪ Do not clean the appliance with metal scouring pads.
▪ Do not store or use any flammable substances near the appliance.
▪ For users only: Do not remove the top cover or side panels. There are no user-
serviceable components inside.
SAFETY
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Caster precautions Obey these precautions if the appliance is installed on casters.
▪ Restrict movement of the appliance with a tether so that utility connections
(water and electricity) are not damaged.
▪ Disconnect all utility connections when moving the appliance.
▪ Only use this appliance when it is stationary.
▪ Use caution when using the appliance on uneven floors. Mobile appliances and
accessories can roll or tip over and cause serious injury or property damage.
▪ Lock the caster brakes on mobile appliances or accessories when they are not
being moved.
Operator training All personnel using the appliance must have proper operator training. Before
using the appliance:
▪ Read and understand the operating instructions contained in all the
documentation delivered with the appliance.
▪ Know the location and proper use of all controls.
▪ Keep this manual and all supplied instructions, diagrams, schematics, parts lists,
notices, and labels with the appliance if the appliance is sold or moved to another
location.
▪ Contact Alto-Shaam for additional training if needed.
Operator
qualifications
Only trained personnel with the following operator qualifications are permitted
to use the appliance:
▪ Have received proper instruction on how to use the appliance.
▪ Have demonstrated their ability with commercial kitchens and commercial
appliances.
The appliance must not be used by:
▪ Persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given
supervision concerning use of the appliance by person responsible for their
safety.
▪ People impaired by drugs or alcohol.
▪ Children should be supervised to ensure that they do not play with the appliance.
▪ Children shall neither clean nor maintain the appliance.
Condition of
appliance
Only use the appliance when:
▪ All controls operate correctly.
▪ The appliance is installed correctly.
▪ The appliance is clean.
▪ The appliance labels are legible.
SAFETY
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Servicing the
appliance
▪ Only trained personnel are permitted to service or repair the appliance. Repairs
that are not performed by an authorized service partner or trained technician, or
the use of non-factory parts, will void the warranty and relieve Alto-Shaam of all
liability.
▪ To prevent serious injury, death or property damage, have the appliance
inspected and serviced at least every twelve (12) months by an authorized service
partner or trained technician.
▪ Contact Alto-Shaam for the authorized service partner in your area.
Personal Protective
Equipment (PPE)
Wear the following Personal Protective Equipment (PPE) while cleaning the
appliance:
▪ Protective gloves
▪ Protective clothing
▪ Eye protection
▪ Face protection
SAFETY
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OPERATION
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OPERATION
How to Turn On and Turn Off the Oven
Before you begin The oven must be connected to electric power.
Turning on the oven
To turn on the oven, do the following.
Step Action
1. Set the power switch to the ON (l) position a.
The oven is now on.
Turning off the oven
To turn off the oven, do the following.
Step Action
2. Set the power switch to the OFF (0) position.
The oven is now off.
AR-TS-006091
a
OPERATION
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How to Update the Software
Before you begin Make sure:
▪ The oven is turned on.
▪ The oven is idle and not currently in a cook or clean sequence.
▪ You do not remove the USB drive during the update process.
▪ You have a USB drive with the updated firmware.
Procedure To update the software, do the following.
Step Action
1. Touch the utilities icon a. The utilities screen displays.
2. Touch the upload/download icon b. The upload/download screen displays.
Continued on next page
AR-TS-005599
a
AR-TS-005602
b
OPERATION
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Continued from previous page
Step Action
3. Insert the USB drive into the port c.
4. Touch the download new software icon c for the full oven update.
▪ To update only the interface board, touch the interface board icon d.
▪ To update only the control board, touch the control board icon e.
5. Remove the USB drive.
Result The oven’s software has been updated.
NOTICE
Do not remove the USB drive during the update
process.
NOTE: After the software has been updated, the oven
may automatically initiate a shut down and reboot
sequence if required.
AR-TS-005774
c
AR-TS-005611
c
d
e
OPERATION
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How to Restore Factory Defaults
Before you begin Make sure the oven is turned on.
Procedure
To restore factory defaults, do the following.
Step Action
1. Touch the utilities icon a. The utilities screen displays.
2. Touch the settings icon b. The settings screen displays.
Touch the arrow icon c to view the second settings screen.
Continued on next page
AR-TS-005599
a
AR-TS-005847
b
c
OPERATION
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Continued from previous page
Step Action
3. Touch the restore factory defaults icon d. The restore factory defaults
screen displays.
4. Touch the green check mark icon e.
The screen will go blank for a moment. The start-up screen will appear
briefly, then the display will return to the Home screen.
Result The factory defaults have been restored.
NOTE: All saved recipes will be deleted.
AR-TS-005633
d
e
OPERATION
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How to Calibrate the Screen
Before you begin Make sure the oven is turned on.
Procedure
To calibrate the screen, do the following.
Step Action
1. Touch the utilities icon a. The utilities screen displays.
2. Touch the settings icon b. The settings screen displays.
Touch the arrow icon c to view the second settings screen.
Continued on next page
AR-TS-005599
a
AR-TS-005850
b
c
OPERATION
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Continued from previous page
Step Action
3. Touch the calibrate screen icon d. The calibrate screen displays.
4. Touch the green check mark icon e. The second calibrate screen displays.
5. Touch the plus sign icon f as it appears in each corner of the screen.
When all four corners have been touched, the start-up screen will appear
briefly, then the display will return to the home screen.
Result The screen has been calibrated.
AR-TS-005628
d
e
f
OPERATION
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How to Turn On and Turn Off the Holding
Cabinet
Before you begin The holding cabinet must be connected to electric power.
Turning on the
holding cabinet
To turn on the holding cabinet, do the following.
Step Action
1. Set the power switch to the ON (l) position a.
The holding cabinet is now on.
Turning off the
holding cabinet
To turn off the holding cabinet, do the following.
Step Action
2. Set the power switch to the OFF (0) position.
The holding cabinet is now off.
AR-TS-006158
a
/
