Lancom Systems 10320 Datasheet
- Category
- Warranty & support extensions
- Type
- Datasheet
1
Guaranteed reaction time of max. 30 minutes
1
Professional LANCOM support, e.g. for on-site technicians at the customer
1
A LANCOM support staff member is exclusively at your disposal for your support case (max. 6 hours)
LANCOM Emergency Support
Short-term, solution-oriented emergency support with minimum
reaction time
LANCOM Systems GmbH I Adenauerstr. 20/B2 I 52146 Würselen I Deutschland I E-Mail [email protected]
www.lancom.de
LANCOM, LANCOM Systems and LCOS are registered trademarks. Other names mentioned may be trademarks or registered trademarks of their respective owners. Subject to change without notice.
No liability for technical errors and/or omissions. 12/14
LANCOM Emergency Support
Fast help without long idle time
With the LANCOM Emergency Support we guarantee a
reaction time of max. 30 minutes. This way, your support
case will be handled without delay.
Minimized downtimes, maximized productivity
In case of network failures we support you in a matter of
30 minutes. Longer network downtimes are prevented,
and business-critical IT services are available again in the
quickest way possible.
Direct help from the manufacturer
With the LANCOM Emergency Support you receive
competent help from the manufacturer in case of an
emergency.
Conditions
A LANCOM Emergency Support voucher you are entitled to:
1
Immediate support, for example for on-site technicians
1
Fast, 30-minute response time
1
A staff member is made exclusively available for your
support case. Maximum processing time 6 hours
Usage
By telephone
Contact the LANCOM Emergency Support via telephone:
+49 (0)2405 49936-219
Please have your voucher number at hand.
LANCOM service times
The LANCOM Emergency Support is available from Monday
to Friday from 9am to 5pm, except for regional holidays
(Wuerselen, Germany).
Item numbers
LANCOM Emergency Support Voucher 10320
-
1
-
2
Lancom Systems 10320 Datasheet
- Category
- Warranty & support extensions
- Type
- Datasheet
Ask a question and I''ll find the answer in the document
Finding information in a document is now easier with AI
Related papers
-
Lancom Systems 62035 Datasheet
-
-
-
-
-
-
-
-
-
