ZyXEL CAM5525 User guide

www.zyxel.com

CAM5525

Network Camera

ZyXEL Communications Corporation

Firmware Version 1

Edition 1, 12/2010

Default Login Details

IP Address DHCP assigned or

192.168.1.100

User Name admin

Password 1234

About This User's Guide

IP Camera User’s Guide

3

About This User's Guide

Intended Audience

This manual is intended for administrators who want to manage the Network

Camera using the web configurator.

Tips for Reading User’s Guides On-Screen

When reading a ZyXEL User’s Guide On-Screen, keep the following in mind:

• If you don’t already have the latest version of Adobe Reader, you can download

it from http://www.adobe.com.

• Use the PDF’s bookmarks to quickly navigate to the areas that interest you.

Adobe Reader’s bookmarks pane opens by default in all ZyXEL User’s Guide

PDFs.

• If you know the page number or know vaguely which page-range you want to

view, you can enter a number in the toolbar in Reader, then press [ENTER] to

jump directly to that page.

• Type [CTRL]+[F] to open the Adobe Reader search utility and enter a word or

phrase. This can help you quickly pinpoint the information you require. You can

also enter text directly into the toolbar in Reader.

• To quickly move around within a page, press the [SPACE] bar. This turns your

cursor into a “hand” with which you can grab the page and move it around freely

on your screen.

• Embedded hyperlinks are actually cross-references to related text. Click them to

jump to the corresponding section of the User’s Guide PDF.

Related Documentation

•Quick Start Guide

The Quick Start Guide is designed to help you get your Network Camera up and

running right away. It contains information on making hardware connections,

using the IP Finder tool to access your Network Camera and running the wizard

to do basic configuration.

• ZyXEL CamView Utility User’s Guide

Use the ZyXEL CamView Utility to manage multiple Network Cameras. This

guide shows you how to use this tool.

Documentation Feedback

Send your comments, questions or suggestions to: [email protected]

Thank you!

About This User's Guide

IP Camera User’s Guide

4

The Technical Writing Team, ZyXEL Communications Corp.,

6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.

Need More Help?

More help is available at www.zyxel.com.

• Download Library

Search for the latest product updates and documentation from this link. Read

the Tech Doc Overview to find out how to efficiently use the documentation in

order to better understand how to use your product.

• Knowledge Base

If you have a specific question about your product, the answer may be here.

This is a collection of answers to previously asked questions about ZyXEL

products.

•Forum

This contains discussions on ZyXEL products. Learn from others who use ZyXEL

products and share your experiences as well.

Customer Support

Should problems arise that cannot be solved by the methods listed above, you

should contact your vendor. If you cannot contact your vendor, then contact a

ZyXEL office for the region in which you bought the device.

See http://www.zyxel.com/web/contact_us.php for contact information. Please

have the following information ready when you contact an office.

• Product model and serial number.

•Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

Document Conventions

IP Camera User’s Guide

5

Document Conventions

Warnings and Notes

These are how warnings and notes are shown in this User’s Guide.

Warnings tell you about things that could harm you or your

Network Camera.

Note: Notes tell you other important information (for example, other things you may

need to configure or helpful tips) or recommendations.

Syntax Conventions

• This product may be referred to as the “Network Camera”, the “device”, or the

“product” in this User’s Guide.

• Product labels, screen names, field labels and field choices are all in bold font.

• A key stroke is denoted by square brackets and uppercase text, for example,

[ENTER] means the “enter” or “return” key on your keyboard.

• “Enter” means for you to type one or more characters and then press the

[ENTER] key. “Select” or “choose” means for you to use one of the predefined

choices.

• A right angle bracket ( > ) within a screen name denotes a mouse click. For

example, Maintenance > Log > Log Setting means you first click

Maintenance in the navigation panel, then the Log sub menu and finally the

Log Setting tab to get to that screen.

• Units of measurement may denote the “metric” value or the “scientific” value.

For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may

denote “1000000” or “1048576” and so on.

• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other

words”.

Icons Used in Figures

Figures in this User’s Guide use the following generic icons. The Network Camera

icon is not an exact representation of your Network Camera.

Graphics in this book may differ slightly from the product due to differences in

operating systems, operating system versions, or if you installed updated

firmware/software for your device. Every effort has been made to ensure that the

information in this manual is accurate.

Document Conventions

IP Camera User’s Guide

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Table 1 Common Icons

Network Camera Computer Notebook

Server Printer Telephone

Switch Router Internet Cloud

Firewall Modem Wireless Signal

Safety Warnings

IP Camera User’s Guide

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Safety Warnings

• Do NOT use this product near water, for example, in a wet basement or near a swimming

pool.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT store things on the device.

• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk

of electric shock from lightning.

• Connect ONLY suitable accessories to the device.

• Do NOT open the device or unit. Opening or removing covers can expose you to

dangerous high voltage points or other risks. ONLY qualified service personnel should

service or disassemble this device. Please contact your vendor for further information.

• Make sure to connect the cables to the correct ports.

• Always disconnect all cables from this device before servicing or disassembling.

• Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right

supply voltage (for example, 110V AC in North America or 230V AC in Europe).

• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the

product where anyone can walk on the power adaptor or cord.

• Do NOT use the device if the power adaptor or cord is damaged as it might cause

electrocution.

• If the power adaptor or cord is damaged, remove it from the device and the power

source.

• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a

new one.

• Do not use the device outside, and make sure all the connections are indoors. There is a

remote risk of electric shock from lightning.

• If you wall mount your device, make sure that no electrical lines, gas or water pipes will

be damaged.

• The PoE (Power over Ethernet) devices that supply or receive power and their connected

Ethernet cables must all be completely indoors.

• This product is for indoor use only (utilisation intérieure exclusivement).

Your product is marked with this symbol, which is known as the WEEE mark. WEEE

stands for Waste Electronics and Electrical Equipment. It means that used electrical

and electronic products should not be mixed with general waste. Used electrical and

electronic equipment should be treated separately.

Safety Warnings

IP Camera User’s Guide

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Contents Overview

IP Camera User’s Guide

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Contents Overview

Introducing the Network Camera ............................................................................................... 15

The Web Configurator ............................................................................................................... 21

Tutorials ..................................................................................................................................... 29

Basic Screens ............................................................................................................................ 41

Network Screens ....................................................................................................................... 49

Video and Audio ........................................................................................................................ 57

Events ........................................................................................................................................ 67

Tools .......................................................................................................................................... 83

RS-485 ...................................................................................................................................... 87

SD Card ..................................................................................................................................... 91

Information ................................................................................................................................. 95

Troubleshooting ......................................................................................................................... 99

Network Camera Product Specifications ................................................................................. 109

Contents Overview

IP Camera User’s Guide

10

Table of Contents

IP Camera User’s Guide

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Table of Contents

About This User's Guide..........................................................................................................3

Document Conventions............................................................................................................5

Safety Warnings........................................................................................................................7

Contents Overview ...................................................................................................................9

Table of Contents....................................................................................................................11

Chapter 1

Introducing the Network Camera ..........................................................................................15

1.1 Overview .............................................................................................................................. 15

1.1.1 Before You Begin ....................................................................................................... 15

1.2 Hardware Overview ............................................................................................................. 15

1.2.1 Hardware Front and Side ........................................................................................... 16

1.2.2 Rear Panel LEDs ....................................................................................................... 16

1.2.3 Rear Panel Ports ........................................................................................................17

1.3 Installation Scenarios .......................................................................................................... 18

1.4 Ways to Manage the Network Camera ................................................................................ 19

1.5 Maintaining Your Network Camera ...................................................................................... 19

Chapter 2

The Web Configurator............................................................................................................21

2.1 Overview .............................................................................................................................. 21

2.1.1 Supported Web Browsers .......................................................................................... 21

2.1.2 Before You Begin ....................................................................................................... 21

2.1.3 Login Types ................................................................................................................ 22

2.1.4 Live View Screen ....................................................................................................... 22

2.2 Setup ................................................................................................................................... 23

2.2.1 Smart Wizard .............................................................................................................24

Chapter 3

Tutorials...................................................................................................................................29

3.1 Recording Motion and Saving to Storage ............................................................................ 29

3.2 Viewing the Network Camera on Your Smartphone ............................................................ 35

3.2.1 Enable Smartphone Access on the Network Camera ................................................ 37

3.2.2 Smartphone Configurations ....................................................................................... 38

Table of Contents

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Chapter 4

Basic Screens .........................................................................................................................41

4.1 Overview .............................................................................................................................. 41

4.1.1 What You Can Do In These Screens ......................................................................... 41

4.2 System ................................................................................................................................. 42

4.3 Date & Time ......................................................................................................................... 43

4.4 User ..................................................................................................................................... 44

Chapter 5

Network Screens.....................................................................................................................49

5.1 Overview .............................................................................................................................. 49

5.1.1 What You Can Do In These Screens ......................................................................... 49

5.2 Network ............................................................................................................................... 49

5.2.1 Network Advanced ..................................................................................................... 52

5.3 IP Filter ................................................................................................................................ 54

Chapter 6

Video and Audio......................................................................................................................57

6.1 Overview .............................................................................................................................. 57

6.1.1 What You Can Do In These Screens ......................................................................... 57

6.2 Camera ................................................................................................................................ 58

6.3 Video ................................................................................................................................... 59

6.4 Audio ................................................................................................................................... 62

6.5 Overlay / Mask ..................................................................................................................... 63

6.5.1 Text Overlay ............................................................................................................... 65

Chapter 7

Events ......................................................................................................................................67

7.1 Overview .............................................................................................................................. 67

7.1.1 What You Can Do In These Screens ......................................................................... 67

7.2 Configuring the FTP Server Settings ................................................................................... 68

7.3 Configuring the E-mail Server Settings ............................................................................... 69

7.4 Configuring the Network Storage Server Settings ............................................................... 71

7.5 Configuring the Instant Message Server Settings ............................................................... 72

7.6 Motion Detection .................................................................................................................. 74

7.7 Event Configuration General Settings ................................................................................. 75

7.8 Event Configuration Schedule Profile Settings .................................................................... 76

7.9 Event Configuration Motion Detect Trigger Settings ............................................................ 78

7.10 Event Configuration Schedule Trigger Settings ................................................................. 79

7.11 Event Configuration GPIO Trigger Settings ....................................................................... 81

Chapter 8

Tools.........................................................................................................................................83

Table of Contents

IP Camera User’s Guide

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8.1 Overview .............................................................................................................................. 83

8.1.1 What You Can Do In These Screens ......................................................................... 83

8.2 Tools Screen ........................................................................................................................ 83

Chapter 9

RS-485......................................................................................................................................87

9.1 Overview .............................................................................................................................. 87

9.1.1 What You Can Do In These Screens ......................................................................... 87

9.2 RS-485 Settings .................................................................................................................. 87

9.3 Patrol Settings ..................................................................................................................... 89

Chapter 10

SD Card....................................................................................................................................91

10.1 Overview ............................................................................................................................ 91

10.1.1 What You Can Do In These Screens ....................................................................... 91

10.2 SD Card Screen ................................................................................................................ 92

10.3 SD Card File Manager .......................................................................................................93

Chapter 11

Information..............................................................................................................................95

11.1 Overview ............................................................................................................................ 95

11.1.1 What You Can Do In These Screens ........................................................................ 95

11.2 Device Information ............................................................................................................. 96

11.3 System Log ........................................................................................................................ 98

Chapter 12

Troubleshooting......................................................................................................................99

12.1 LEDs .................................................................................................................................. 99

12.2 Access and Login ........................................................................................................... 100

12.3 Notifications ..................................................................................................................... 103

12.4 Video Issues .................................................................................................................... 105

12.5 Audio Issues .................................................................................................................... 107

12.6 Factory Default Settings ..................................................................................................107

Chapter 13

Network Camera Product Specifications............................................................................109

13.1 General Network Camera Specifications .........................................................................109

13.2 GPIO Pin Assignments .....................................................................................................113

13.3 Mounting Instructions .......................................................................................................114

13.3.1 Adjusting the Camera ..............................................................................................116

Appendix A Pop-up Windows, Java Applets and Java Permissions....................................119

Appendix B ..........................................................................................................................131

Table of Contents

IP Camera User’s Guide

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Appendix B Open Software Announcements.......................................................................131

Appendix C Legal Information..............................................................................................155

Index.......................................................................................................................................159

IP Camera User’s Guide

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CHAPTER 1

Introducing the Network Camera

1.1 Overview

The Network Camera is a video camera that you can access and control over the

Internet. Its built-in microphone allows you to hear what is going on in the target

area. It has an SD card slot so that you can save images and video to an SD card,

an audio jack to connect a speaker and a terminal block to connect a sensor.

See Chapter 13 on page 109 for more details on each feature.

1.1.1 Before You Begin

Read the Quick Start Guide for information on making hardware connections and

using the IPCam Discovery tool program (to find the Network Camera in your

network).

1.2 Hardware Overview

The following figures outline the Network Camera’s main hardware features and

their location.

• There are screw holes at the top and bottom for wall or ceiling mounting.

• The light sensor is to determine if the Network Camera should use infra-red

filters.

• The lens focus ring can be used to focus on an image. Use the lens focus ring

lock to fix the ring once the image is in focus.

• There’s an internal microphone so that the person where the Network Camera is

located can communicate with you.

• There’s a microphone outlet that can be connected to a microphone so that the

person where the Network Camera is located can communicate with you.

• Use the reset button at the side to revert the Network Camera to the factory

default settings.

• There’s an audio outlet that can be connected to a speaker in order to broadcast

to where the Network Camera is located.

Chapter 1 Introducing the Network Camera

IP Camera User’s Guide

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• The LEDs indicate power and Ethernet connections with the Network Camera.

1.2.1 Hardware Front and Side

Figure 1 Hardware Front and Side

1.2.2 Rear Panel LEDs

The following figure shows the LED lights on the rear panel.

Figure 2 Rear Panel LEDs

The following table describes the LEDs.

Light Sensor

Reset Button

Microphone

Screw Hole

Lens Focus Ring Lock

LEDs

Chapter 1 Introducing the Network Camera

IP Camera User’s Guide

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If the POWER LED is off but the LINK LED is blinking, it means that firmware is

being uploaded to the Network Camera. Do NOT turn off the power or disconnect

cables when firmware is being uploaded to the Network Camera.

1.2.3 Rear Panel Ports

The following figure shows the port on the rear panel. See your Quick Start Guide

for port connection details.

Figure 3 Rear Panel Ports

The following table describes the ports.

Table 2 Rear Panel LEDs

LED COLOR STATUS DESCRIPTION

POWER Amber On The Network Camera is receiving power.

Off The Network Camera is not receiving power.

Link Green Blinking The Network Camera has a successful Ethernet

connection.

Off The Network Camera does not have an established

Ethernet connection.

Table 3 Rear Panel Ports

LABEL DESCRIPTION

DC 12V Connect this to the correct power source using the included power cable

that came with the product. Do this step after you have made all the other

connections.

MIC IN Connect this to an external microphone.

AUDIO OUT Connect this to an external speaker.

Chapter 1 Introducing the Network Camera

IP Camera User’s Guide

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1.3 Installation Scenarios

The following figure shows the Network Camera (A) directly connected to a

broadband modem (B) for Internet access. It gets its power from a power outlet.

Figure 4 Network Camera Application

The following figure shows the Network Camera (A) connected to a PoE switch

from which it gets power. The PoE switch is then connected to a broadband

modem (B) for Internet access.

Figure 5 Network Camera Application with PoE

ETHERNET Use the ETHERNET port to connect the Network Camera to your network

or directly to a broadband modem or router.

SD CARD Insert an SD or SDHC card of up to 32 GB into this slot. You may use this

to save recorded images and videos.

8...1 GPIO

Connector

Pins

Connect an external sensor (for example, a sensor to detect if a door is

open) and/or alarm (for example, a siren) and/or a pan/tilt cradle to the

GPIO block, then connect the block to the pins. See the GPIO connector

pin assignments in the product specifications for how to make a GPIO

cable.

Table 3 Rear Panel Ports (continued)

LABEL DESCRIPTION

Chapter 1 Introducing the Network Camera

IP Camera User’s Guide

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1.4 Ways to Manage the Network Camera

Use the IP Discovery tool included in the CamView utility to find the Network

Camera in your network, change its IP address or access the web configurator to

configure it.

Use a web browser such as Internet Explorer to manage the Network Camera

using the web configurator.

If you have more than one Network Camera in your network, you can use the

ZyXEL CamView Utility to view and manage them.

1.5 Maintaining Your Network Camera

Do the following things regularly to keep your Network Camera running smoothly.

• Check the ZyXEL website (www.zyxel.com) regularly for new firmware for your

Network Camera. Ensure you download the correct firmware for your model.

• Back up the configuration (and make sure you know how to restore it).

Restoring an earlier working configuration may be useful if the device becomes

unstable or crashes.

• If you forget your password, you will have to reset the Network Camera to its

factory default settings. However, if you backed up an earlier configuration file,

you would not have to totally re-configure the Network Camera. You could

simply restore your last configuration.

Chapter 1 Introducing the Network Camera

IP Camera User’s Guide

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