HP 27 XW476A4#ABA User manual

HP ZR2040w, ZR2240w, ZR2440w and

ZR2740w LCD Monitors

User Guide

Company, L.P.

Microsoft, Windows, and Windows Vista

are either trademarks or registered

trademarks of Microsoft Corporation in the

United States and/or other countries.

The only warranties for HP products and

services are set forth in the express warranty

statements accompanying such products and

services. Nothing herein should be

construed as constituting an additional

warranty. HP shall not be liable for technical

or editorial errors or omissions contained

herein.

This document contains proprietary

information that is protected by copyright.

No part of this document may be

photocopied, reproduced, or translated to

another language without the prior written

consent of Hewlett-Packard Company.

First Edition (September 2011)

Document Part Number: 647215-001

About This Guide

This guide provides information on setting up the monitor, installing drivers, using the on-screen display

menu (select models), troubleshooting and technical specifications.

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage

to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

ENWW iii

iv About This Guide ENWW

Table of contents

1 Product Features ............................................................................................................... 1

ZR2040w Model ..................................................................................................................... 1

ZR2240w Model ..................................................................................................................... 2

ZR2440w Model ..................................................................................................................... 2

ZR2740w Model ..................................................................................................................... 3

2 Safety and Maintenance Guidelines .................................................................................. 4

Important Safety Information ...................................................................................................... 4

Maintenance Guidelines ........................................................................................................... 4

Cleaning the Monitor ................................................................................................. 5

Shipping the Monitor ................................................................................................. 5

3 Setting Up the Monitor ...................................................................................................... 6

Installing the Pedestal ............................................................................................................... 6

Rear Components ..................................................................................................................... 7

ZR2040w Model ...................................................................................................... 7

ZR2240w Model ...................................................................................................... 8

ZR2440w Model ...................................................................................................... 9

ZR2740w Model .................................................................................................... 11

Routing and Connecting the Cables .......................................................................................... 12

ZR2040w Model .................................................................................................... 12

ZR2240w, ZR2440w, and ZR2740w Models ............................................................ 14

Mounting the Monitor to User-Supplied Support Hardware .......................................................... 15

Mounting the ZR2040w Panel .................................................................................. 16

Mounting a Quick-Release Panel ............................................................................... 17

Locating the Information Card (Select Models) ........................................................................... 19

Installing a Cable Lock ............................................................................................................ 20

Turning on the Monitor ........................................................................................................... 20

Installing Software and Utilities ................................................................................................ 21

The Information File ................................................................................................. 21

The Image Color Matching File ................................................................................. 21

Installing the .INF and .ICM Files .............................................................................. 21

Installing from the CD ............................................................................... 22

Downloading from the Internet ................................................................... 22

Adjusting the Monitor ............................................................................................................. 22

Portrait Orientation .................................................................................................. 24

ENWW v

4 Operating the Monitor .................................................................................................... 25

Overview of Operation ........................................................................................................... 25

ZR2040w and ZR2240w Model ............................................................................... 25

ZR2440w Model .................................................................................................... 27

ZR2740w Model .................................................................................................... 28

Using the On-Screen Display Menu (Select Models) ..................................................... 29

OSD Menu Selections ............................................................................... 29

Screen Messages .................................................................................................... 35

Adjusting the Monitor Settings ................................................................................................. 36

Using the HP Display Assistant Utility ......................................................................... 36

Entering User Modes ............................................................................................... 36

Using the Auto-Adjustment Function ........................................................................... 36

Optimizing Image Performance Manually .................................................................. 37

Sleep Timer Mode ................................................................................................... 38

Appendix A Troubleshooting ............................................................................................. 40

Solving Common Problems ...................................................................................................... 40

Online Technical Support ........................................................................................................ 41

Preparing to Call Technical Support ......................................................................................... 41

Appendix B Technical Specifications ................................................................................... 42

ZR2040w Model ................................................................................................................... 42

ZR2240w Model ................................................................................................................... 43

ZR2440w Model ................................................................................................................... 44

ZR2740w Model ................................................................................................................... 45

Preset Display Resolutions ....................................................................................................... 46

ZR2040w Model Preset Modes ................................................................................. 46

ZR2240w Model Preset Modes ................................................................................. 47

ZR2440w Model Preset Modes ................................................................................. 48

ZR2740w Model Preset Modes ................................................................................. 49

Energy Saver Feature ............................................................................................................. 49

Appendix C Agency Regulatory Notices ............................................................................. 50

Federal Communications Commission Notice ............................................................................ 50

Modifications ......................................................................................................... 50

Cables ................................................................................................................... 50

Declaration of Conformity for Products Marked with the FCC Logo (United States Only) ... 50

Canadian Notice ................................................................................................................... 51

Avis Canadien ....................................................................................................................... 51

European Union Regulatory Notice .......................................................................................... 51

vi ENWW

German Ergonomics Notice .................................................................................................... 52

Japanese Notice .................................................................................................................... 52

Korean Notice ....................................................................................................................... 52

Power Cord Set Requirements .................................................................................................. 52

Japanese Power Cord Requirements .......................................................................... 53

Product Environmental Notices ................................................................................................. 53

ENERGY STAR® Qualification .................................................................................. 53

Disposal of Waste Equipment by Users in Private Household in the European Union ........ 54

HP Recycling Program ............................................................................................. 54

Chemical Substances ............................................................................................... 54

Restriction of Hazardous Substances (RoHS) ............................................................... 54

Turkey EEE Regulation ............................................................................................. 55

Ukraine Restriction of Hazardous Substances .............................................................. 55

Appendix D LCD Monitor Quality and Pixel Policy .............................................................. 56

ENWW vii

viii ENWW

1 Product Features

The LCD (liquid crystal display) monitors have an active matrix of thin-film transistors (TFT). All models

have the following features:

●

Mercury-free LED backlight

●

Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side

●

Removable pedestal and VESA-standard mounting holes for flexible mounting solutions

●

Support for the optional HP speaker bar (purchased separately)

●

Plug and play capability when supported by the operating system

●

Security slot provision on rear of monitor for optional cable lock

●

Cable management feature for placement of cables and cords

●

HDCP (High-Bandwidth Digital Content Protection) copy protection on all digital inputs

●

Software and documentation CD that includes monitor drivers, utilities, and product documentation

●

Energy saver feature to meet requirements for reduced power consumption

●

Intelligent Management AssetControl

●

Compliant with the European Union RoHS Directive

ZR2040w Model

Features of the ZR2040w model include:

●

50.8 cm (20-inch) diagonal viewable area display with 1600 × 900 resolution, plus full-screen

support for lower resolutions

●

Video signal input to support VGA analog with VGA signal cable provided

●

Video signal input to support DVI digital with DVI-D signal cable provided

●

Video signal input to support DisplayPort digital with DisplayPort signal cable provided

●

Landscape and portrait orientations

●

Tilt adjustment

●

On-Screen Display (OSD) adjustments in several languages for ease of setup and screen

optimization

●

HP Display Assistant utility software for adjusting monitor settings and enabling the theft deterrence

feature

●

Auto-adjustment Pattern Utility

ENWW

ZR2040w Model

1

●

Privacy filter slots to insert filters (purchased separately) to block side screen viewing

●

Energy Star Qualified and meets TCO Requirements

ZR2240w Model

Features of the ZR2240w model include:

●

54.72 cm (21.5-inch) diagonal viewable area display with 1920 × 1080 resolution, plus full-

screen support for lower resolutions

●

Video signal input to support VGA analog with VGA signal cable provided

●

Video signal input to support DVI digital with DVI-D signal cable provided

●

Video signal input to support HDMI digital

●

Dynamic Contrast Ratio: 2,000,000:1

●

Video signal input to support DisplayPort digital with DisplayPort signal cable provided

●

USB 2.0 hub with one upstream (connects to the computer) and four downstream (connect to USB

devices) ports

●

USB cable included to connect to the monitor's USB hub and to a USB connector on a computer

●

8-way comfort adjust including Height, Tilt, Pivot and Swivel adjustments

●

HP Quick Release 2 is now a flush mount solution that lets you quickly install the panel with a

simple click and remove it with the convenient sliding tab release

●

Easy access pull-out information card with the information needed for a support call

●

On-Screen Display (OSD) adjustments in several languages for ease of setup and screen

optimization

●

HP Display Assistant utility software for adjusting monitor settings and enabling the theft deterrence

feature

●

Auto-adjustment Pattern Utility

●

Privacy filter slots to insert filters (purchased separately) to block side screen viewing

●

Energy Star Qualified and meets TCO Requirements

ZR2440w Model

Features of the ZR2440w model include:

●

61.13 cm (24-inch) diagonal viewable area display with 1920 × 1200 resolution, plus full-screen

support for lower resolutions

●

Video signal input to support DisplayPort digital with DisplayPort signal cable provided

●

Video signal input to support HDMI digital

●

Video signal input to support DVI digital with DVI-D signal cable provided

●

Dynamic Contrast Ratio: 2,000,000:1

2 Chapter 1 Product Features ENWW

●

USB 2.0 hub with one upstream (connects to the computer) and four downstream (connect to USB

devices) ports

●

USB cable included to connect to the monitor's USB hub and to a USB connector on a computer

●

SPDIF Digital Audio Output signal

●

Analog audio output signal to support 2.0 Sound

●

8-way comfort adjust including Height, Tilt, Pivot and Swivel adjustments

●

HP Quick Release 2 is now a flush mount solution that lets you quickly install the panel with a

simple click and remove it with the convenient sliding tab release

●

Easy access pull-out information card with the information needed for a support call

●

On-Screen Display (OSD) adjustments in several languages for ease of setup and screen

optimization

●

HP Display Assistant utility software for adjusting monitor settings and enabling the theft deterrence

feature

●

Privacy filter slots to insert filters (purchased separately) to block side screen viewing

●

Energy Star Qualified and meets TCO Requirements

ZR2740w Model

Features of the ZR2740w model include:

●

68.74 cm (27-inch) diagonal viewable area display with 2560 x 1440 resolution

●

Video signal input to support DVI digital with DVI-Dual Link signal cable provided

●

Video signal input to support DisplayPort digital with DisplayPort signal cable provided

●

USB 2.0 hub with one upstream (connects to the computer) and four downstream (connect to USB

devices) ports

●

USB cable included to connect to the monitor's USB hub and to a USB connector on a computer

●

8-way comfort adjust including Height, Tilt, Pivot and Swivel adjustments

●

HP Quick Release 2 is now a flush mount solution that lets you quickly install the panel with a

simple click and remove it with the convenient sliding tab release

●

Easy access pull-out information card with the information needed for a support call

ENWW

ZR2740w Model

3

2 Safety and Maintenance Guidelines

Important Safety Information

A power cord is included with the monitor. If another cord is used, use only a power source and

connection appropriate for this monitor. For information on the correct power cord set to use with the

monitor, refer to the

Power Cord Set Requirements on page 52 in Appendix C.

WARNING! To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.

• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.

• Disconnect power from the product by unplugging the power cord from the electrical outlet.

For your safety, do not place anything on power cords or cables. Arrange them so that no one may

accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the

electrical outlet, grasp the cord by the plug.

To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper

workstation, setup, posture, and health and work habits for computer users, and provides important

electrical and mechanical safety information. This guide is located on the Web at

http://www.hp.com/

ergo and/or on the documentation CD, if one is included with the monitor.

CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for

the computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge

protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips

provide surge protection; the power strips must be specifically labeled as having this ability. Use a

power strip whose manufacturer offers a Damage Replacement Policy so you can replace the

equipment, if surge protection fails.

Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.

WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks,

speakers, chests, or carts may fall over and cause personal injury.

Care should be taken to route all cords and cables connected to the LCD monitor so that they can not

be pulled, grabbed, or tripped over.

Maintenance Guidelines

To enhance the performance and extend the life of the monitor:

●

Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those

controls that are covered in the operating instructions. If the monitor is not operating properly or

has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.

●

Use only a power source and connection appropriate for this monitor, as indicated on the label/

back plate of the monitor.

4 Chapter 2 Safety and Maintenance Guidelines ENWW

●

Be sure the total ampere rating of the products connected to the outlet does not exceed the current

rating of the electrical outlet, and the total ampere rating of the products connected to the cord

does not exceed the rating of the cord. Look on the power label to determine the ampere rating

(AMPS or A) for each device.

●

Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the

plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.

●

Turn the monitor off when not in use. You can substantially increase the life expectancy of the

monitor by using a screen saver program and turning off the monitor when not in use.

NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.

●

Slots and openings in the cabinet are provided for ventilation. These openings must not be

blocked or covered. Never push objects of any kind into cabinet slots or other openings.

●

Do not drop the monitor or place it on an unstable surface.

●

Do not allow anything to rest on the power cord. Do not walk on the cord.

●

Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.

●

When removing the monitor base, you must lay the monitor face down on a soft area to prevent it

from getting scratched, defaced, or broken.

Cleaning the Monitor

1. Turn off the monitor at the master power switch (on the back) and unplug the power cord from the

back of the unit.

2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.

3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.

CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.

Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the

electronics.

CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene,

thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals may damage

the monitor.

Shipping the Monitor

Keep the original packing box in a storage area. You may need it later if you move or ship the

monitor.

ENWW

Maintenance Guidelines

5

3 Setting Up the Monitor

To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other

attached devices, then follow the instructions below.

NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the off

position. The master power switch turns off all power to the monitor.

Installing the Pedestal

NOTE: Do not install the pedestal if the monitor will be used on a wall, swing arm, or other mounting

fixture; instead see

Mounting the Monitor to User-Supplied Support Hardware on page 15 in this

chapter.

CAUTION: Whenever you handle the monitor, take care not to touch the surface of the LCD panel.

Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this

occurs the screen will not recover to its normal condition.

To assemble the ZR2040w, slide the pedestal upright into its base, as shown below.

Figure 3-1 Assembling the ZR2040w pedestal

6 Chapter 3 Setting Up the Monitor ENWW

Models ZR2240w, ZR2440w, and ZR2740w use the HP Quick Release 2 mechanism for easy moving

of the monitor. To mount the panel onto the pedestal:

1. Slide the mounting plate on the pedestal under the upper lip of the recess in the back of the panel.

2. Lower the pedestal into the recess until it snaps into place.

3. The HP Quick Release 2 latch pops up when the monitor is locked in place.

Figure 3-2 Mounting the Panel onto the HP Quick Release 2

Rear Components

ZR2040w Model

Figure 3-3 ZR2040w Rear Components

Component Function

1 AC Power Connector Connects the AC power cord to the monitor.

2 Cable Lock Provision Provides slot for use with cable security locks.

3 DisplayPort Connector Connects the DisplayPort cable to the monitor.

ENWW

Rear Components

7

Component Function

4 DVI-D Connector Connects the DVI-D cable to the monitor.

5 VGA Connector Connects the VGA cable to the monitor.

ZR2240w Model

Figure 3-4 ZR2240w Rear Components

2

2 1

2

3

2

4

2

5

2

6

2

7

8

9

11

10

Component Function

1 Cable Lock Provision Provides slot for use with cable security locks.

2 Master Power Switch Turns off all power to the monitor.

3 AC Power Connector Connects the AC power cord to the monitor.

4 DisplayPort Connector Connects the DisplayPort cable to the monitor.

5 HDMI Connector Connects an HDMI cable to the monitor.

6 DVI-D Connector Connects the DVI-D cable to the monitor.

8 Chapter 3 Setting Up the Monitor ENWW

Component Function

7 VGA Connector Connects the VGA cable to the monitor

8 USB Upstream Connector Connects the monitor USB hub cable to a host USB port/

hub.

9 USB Downstream Connectors Connects optional USB devices to the monitor.

10 Information Card Provides information needed for a support call.

11 USB Downstream Connectors

(side panel)

Connects optional USB devices to the monitor.

ZR2440w Model

Figure 3-5 ZR2440w Rear Components

Component Function

1 Cable Lock Provision Provides slot for use with cable security locks.

2 Master Power Switch Turns off all power to the monitor.

ENWW

Rear Components

9

Component Function

3 AC Power Connector Connects the AC power cord to the monitor.

4 Digital Audio Output Connects an audio cable with RCA plug to the monitor.

5 Analog Audio Output Connects an audio cable with 3.5 mm L/R mini-plug to the

monitor.

6 DisplayPort Connector Connects the DisplayPort cable to the monitor.

7 HDMI Connector Connects an HDMI cable to the monitor.

8 DVI-D Connector Connects the DVI-D cable to the monitor.

9 USB Upstream Connector Connects the monitor USB hub cable to a host USB port/

hub.

10 USB Downstream Connectors Connects optional USB devices to the monitor.

11 Information Card Provides information about the monitor.

12 USB Downstream Connectors

(side panel)

Connects optional USB devices to the monitor.

10 Chapter 3 Setting Up the Monitor ENWW

ZR2740w Model

Figure 3-6 ZR2740w Rear Components

Component Function

1 Cable Lock Provision Provides slot for use with cable security locks.

2 Master Power Switch Turns off all power to the monitor.

3 AC Power Connector Connects the AC power cord to the monitor.

4 DisplayPort Connector Connects the DisplayPort cable to the monitor.

5 DVI-D Connector Connects the DVI-D cable to the monitor.

6 USB Upstream Connector Connects the monitor USB hub cable to a host USB port/

hub.

7 USB Downstream Connectors Connects optional USB devices to the monitor.

8 Information Card Provides information needed for a support call.

9 USB Downstream Connectors

(side panel)

Connects optional USB devices to the monitor.

ENWW

Rear Components

11

Routing and Connecting the Cables

Place the monitor in a convenient, well-ventilated location near the computer.

ZR2040w Model

The cable-restraining bar on the pedestal of the ZR2040w is held in place by four tabs.

Figure 3-7 Cable-Restraining Bar

1. To remove the bar, first pull one end of the bar away from the pedestal (1). When it is free, the

bar can be removed (2).

2. Connect the video cables provided to the connectors shown in ZR2040w Model on page 7. You

do not have to connect them all.

3. For each cable you've attached, plug the other end into the appropriate connector on the

computer.

12 Chapter 3 Setting Up the Monitor ENWW

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