Eurotech ReliaCELL 10-20 Owner's manual

Brand: Eurotech

Model: ReliaCELL 10-20

Type: Owner's manual

ReliaCELL 10

-20-43

Certified, Ruggedized Cellular Modem

USER MANUAL

Rev

A – December 2017 – 110128-9004 EN

Table of contents

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Trademarks

All trademarks or registered trademarks, logos, designs and products appearing in this document are

property of their respective owners.

Warranty

Contact your local Eurotech Sales Office for detailed warranty terms and conditions.

Refer to the back cover of this document for full contact details.

Revision history

Revision

Description

Date

Rev A

New Document Customized for US version -43

Dec 2017

ReliaCELL 10-20-43 User Manual Table of contents

3 /

TABLE OF CONTENTS

Trademarks ............................................................................................................... 2

Warranty .................................................................................................................. 2

Revision history .......................................................................................................... 2

TABLE OF CONTENTS ............................................................................................................. 3

IMPORTANT INFORMATION ........................................................................................................ 5

Warning and Caution Conventions .................................................................................... 5

Disclaimer of liability ................................................................................................... 5

Intended audience ...................................................................................................... 5

SAFETY INSTRUCTIONS ............................................................................................................ 6

Antistatic precautions .................................................................................................. 6

Connection to power supply or other devices ...................................................................... 6

Principles of safety integration ....................................................................................... 7

DECLARATION OF CONFORMITY ................................................................................................... 8

WEEE compliance ........................................................................................................ 8

RoHS compliance ........................................................................................................ 8

EMC and Safety Certifications ......................................................................................... 8

Technical Assistance .................................................................................................... 8

Product Returns .......................................................................................................... 8

PURPOSE OF THIS DOCUMENT ..................................................................................................... 9

Related documents ...................................................................................................... 9

Conventions .............................................................................................................. 9

1 PRODUCT OVERVIEW...................................................................................................... 11

2 SPECIFICATIONS ........................................................................................................... 13

3 PRODUCT FEATURES AND INTERFACES ................................................................................... 15

3.1 Top ............................................................................................................... 15

3.2 Bottom ........................................................................................................... 15

3.3 Inside ............................................................................................................ 15

3.4 Status LED ....................................................................................................... 15

4 INSTALLATION ............................................................................................................. 17

4.1 Installing the SIM Card ........................................................................................ 17

4.2 Antenna Connections.......................................................................................... 20

4.3 USB Connection ................................................................................................ 21

4.4 Mounting ........................................................................................................ 21

5 GETTING STARTED ........................................................................................................ 23

5.1 Activate the Cellular Plan .................................................................................... 23

5.2 Windows Drivers ............................................................................................... 23

5.2.1 Install Drivers for Windows 10 GSM LTE AT&T ............................................................ 23

5.2.2 Connect to the Internet Windows 10 GSM AT&T ......................................................... 25

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5.3 Using Linux to connect ....................................................................................... 32

5.4 ESF ............................................................................................................... 33

5.4.1 Set up with ESF 4.x .......................................................................................... 33

6 MECHANICAL SPECIFICATIONS ............................................................................................ 37

6.1 Dimensions ...................................................................................................... 37

6.2 Mating Connectors ............................................................................................. 37

6.2.1 PWB Mount ..................................................................................................... 37

6.2.2 Panel Mount Cable ............................................................................................ 37

7 APPENDIX A - MODEM COMMANDS ...................................................................................... 39

7.1 GSM Modem Commands ....................................................................................... 39

8 APPENDIX B - INTERNET OF THINGS (IOT) APPLICATIONS ............................................................... 41

Everyware Software Framework (ESF) ............................................................................. 41

Everyware Cloud (EC) ................................................................................................. 42

NOTES .......................................................................................................................... 43

ReliaCELL 10-20-43 User Manual Important information

5 /

IMPORTANT INFORMATION

CAREFULLY READ AND UNDERSTAND THE INSTRUCTIONS CONTAINED IN THIS DOCUMENT BEFORE

INSTALLING/OPERATING THE DEVICES.

KEEP THIS DOCUMENT FOR FUTURE REFERENCE.

Contact your local Eurotech Technical Support Team (see the last page of this document for details)

for any questions about the use of this product.

Observe all precautions listed in this manual and use good technical judgment when

installing/operating the device. This lowers the risk of personal injury, electric shock, fire and/or

damage to equipment.

Warning and Caution Conventions

The following warning and caution conventions may be used throughout this document.

DANGER

Indicates a hazard with a high level of risk which, if not avoided, will result in death or

serious personal injury.

WARNING

Indicates a hazard with a medium level of risk which, if not avoided, could result in

death or serious personal injury.

CAUTION

Indicates a hazard with a low level of risk which, if not avoided, could result in minor

or moderate personal injury.

NOTICE

Indicates:

• Information about effective device use

• A company recommendation related to personnel safety or property protection.

• Additional information about the current topic.

Disclaimer of liability

Eurotech has reviewed the contents of this document for accuracy and consistency with the hardware

and software described.

Always refer to the latest manual revision available at: www.eurotech.com

Intended audience

This document is intended for skilled system developers with a thorough knowledge of installing and

implementing computer systems, networks, and operations software.

Safety instructions

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SAFETY INSTRUCTIONS

Observe the following safety instructions when installing/operating the device.

Failure to comply with these instructions or with specific warnings elsewhere in this document violates

safety standards of design, manufacture, and intended use of the device.

Eurotech assumes no liability for any failure to comply with these instructions.

Antistatic precautions

NOTICE

Preventing Electrostatic Discharge (ESD)

When handling the devices described in this document, always use

appropriate antistatic precautions to avoid damages due to electrostatic

discharge.

For example, use a wrist strap or ESD cuff kept in constant contact with

bare skin and attached to an ESD ground.

Connection to power supply or other devices

WARNING

Risk of electricity hazards

Before applying power to the system, thoroughly review all installation,

operation, and safety instructions.

Failure to install the system power supply correctly or to follow all

operating instructions correctly may create an electrical shock hazard,

which could result in personal injury or loss of life, and/or damage to

equipment or other property.

To avoid injuries:

• Carefully read any supplied instructions prior to operating any equipment.

• Do not perform any connections with wet hands.

• Check power cords for damage prior to use.

• Use certified power cables that meet the power requirements of the device.

• Position cables with care. Avoid positioning cables in places where they may be trampled on

or compressed by objects placed on them.

• Take care of plugs, power-points, and outlets. Avoid overcharging.

• Disconnect power and discharge circuits before touching them.

• Only start the product with a power supply that meets the requirements stated on the voltage

label. Contact the Eurotech Technical Support Team or the electricity authority for required

power supply details.

ReliaCELL 10-20-43 User Manual Safety instructions

7 /

Principles of safety integration

Installation must be completed by a skilled technician that follows all the safety rules.

Do not operate in an explosive atmosphere

WARNING

Do not operate the equipment in the presence of flammable gases or fumes. Operation

of any electrical equipment in such an environment constitutes a definite safety

hazard.

Life Support Policy

WARNING

Users must not use Eurotech products as critical components of life support devices or

systems without the express written approval of Eurotech.

Cleaning

CAUTION

When cleaning the device, remember to:

• Ensure sufficient ESD protection during the cleaning process.

• Remove any power from the device.

• Use a dry cloth on the external casing to clean an enclosed system or

peripheral.

Do not use detergents, aerosol sprays, solvents or abrasive sponges.

Transportation

Pack devices for transport with anti-static material placed in a sturdy box with enough packing

material to adequately cushion it.

NOTICE

Any product returned to Eurotech that is found to be damaged due to inappropriate

packaging, is not covered by the warranty.

Declaration of conformity

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DECLARATION OF CONFORMITY

WEEE compliance

In compliance with the Directive 2012/19/EU of the European Parliament and

of the Council of 4 July 2012 on waste electrical and electronic equipment

(WEEE), the symbol on the right, shown on the product or within its literature,

indicates separate collection for this EEE (electrical and electronic

equipment), that has been placed on the market after 2005.

This product, at the end of its life cycle, must be collected separately and

managed in accordance with the provisions of the current Directive on waste

electrical and electronic equipment.

Because of the substances present in the product, improper use or disposal of

the refuse can cause damage to human health and the environment.

To avoid any possible legal implications, contact the local waste collection

body for full recycling information.

RoHS compliance

The product described in this document, including all its components and its sub-assemblies, have

been manufactured in compliance with the Directive 2011/65/EU of the European Parliament and of

the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical

and electronic equipment.

EMC and Safety Certifications

ReliaCELL 10-20-43 and its cellular modules are FCC and IC certified for Electromagnetic Compatibility

as well as Safety Certified under UL60950-1/CSA C222.2 directive.

Technical Assistance

For technical questions, assistance isolating a problem with your device, or inquiry about repair and

returns policies, contact:

• The Eurotech Global Support Center: https://support.eurotech.com/

• Your local Eurotech Technical Support Team (see the back cover for full contact details).

Product Returns

Request to return a product must be submitted through Eurotech Global Support Center:

https://support.eurotech.com/

NOTICE

Any product returned to Eurotech that is found to be damaged due to inappropriate

packaging, is not covered by the warranty.

ReliaCELL 10-20-43 User Manual Purpose of this document

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PURPOSE OF THIS DOCUMENT

This document describes how to use the ReliaCELL 10-20-43 Rugged Cellular Module.

Related documents

For further information navigate to the following documentation:

Documentation

Available at

ReliaCELL 10-20-43

Product Page

https://www.eurotech.com/en/products/ReliaCELL%2010-20

ReliaCELL 10-20-43

Linux SDK

http://linux.eurotech.com

Telit Linux Install Guide

https://www.telit.com/wp-

content/uploads/2017/09/Telit_GE_HE_UE910_UL865_LE910V2_Linux_USB_D

river_User_Guide_r0.pdf

Telit LE910 Hardware

Guide

https://www.telit.com/wp-

content/uploads/2017/09/Telit_LE910_V2_Hardware_User_Guide_r9.pdf

AT Command Guide

https://www.telit.com/wp-

content/uploads/2017/09/Telit_LE910_V2_Series_AT_Commands_Reference

_Guide_r2.pdf

Conventions

Bold items indicate that the item should be typed exactly as shown or to click the item stated.

Purpose of this document

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ReliaCELL 10-20-43 User Manual Product Overview

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1 PRODUCT OVERVIEW

The ReliaCELL 10-20-43 is a fully-certified cellular modem built for rugged applications. Its weather

resistant enclosure can be mounted to existing installations to add cellular and GPS connectivity to any

system that supports a USB host connection.

The ReliaCELL 10-20-43 offers a distinctive approach to providing cellular connectivity within the M2M,

IoT, and internet appliance marketplace. With its rugged and small design, it simplifies product

development, time-to-market, and costs associated with implementing a cellular solution. It becomes

an easy addition to existing or new applications sealing onto the surface of weather- or non-weather

resistant enclosures with a USB connection and providing SMA connectors (for antennas).

The ReliaCELL 10-20-43 modularizes the cellular component of embedded product development

uniquely to allow it to be added to systems without compromising on ruggedization. ReliaCELL 10-20-

43 is already certified with cellular carriers.

North America cellular support through AT&T and Verizon is available for:

• 3G HSDPA/UMTS/EVDO Rev A

• 4G LTE

Features:

• Ruggedized - IP67 Mountable – The enclosure design makes the ReliaCELL 10-20-43 ideally

suited for harsh environments. It provides the cellular connectivity for indoor and outdoor

application or appliance needs.

• Easy Cellular Technology Migration – The ReliaCELL 10-20-43’s unique concept allows for easy

integration with your appliance or IoT device, swapping ReliaCELL models as cellular

technology updates are needed, and avoiding time-consuming redesigns and massive hardware

replacement costs.

• No Cellular Certification Costs – The ReliaCELL has all cellular certifications allowing for rapid

deployment of new product developments when used as the cellular module for M2M or IoT

devices.

• Easy Installation – The ReliaCELL 10-20-43 is installed to a flat surface through a USB 2.0 or 3.0

connector. Once plugged in and screwed on, it is sealed and water resistant, ready for

deployment with standard software drivers that enable the cellular connection.

Product Overview

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ReliaCELL 10-20-43 User Manual Specifications

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2 SPECIFICATIONS

CELLULAR

Supports the following cellular technologies:

• 3G HSPA+/UMTS/GSM

• 4G LTE – CAT 4

• Ready to Deploy: certified, AT&T and Verizon carrier approved

• Ruggedized for commercial and industrial applications

INTERFACES

• 1x USB 2.0 Type A Port

• SIM - Dual microSIM, internal & field replaceable

• Embedded SIM (factory option)

ANTENNAS

• Cellular 2 SMA (main and Diversity, if available)

CERTIFICATIONS

• IP67

• PCTRB

• FCC/IC/CE

• UL609050-1/CSA C22.2

POWER

• 5VDC - 500mA Max, 250mA Typical

• Powered by the host system via the USB port connection

• Typical power consumption 1.25 W

• Input supply voltage 5.0 V

ENVIRONMENTAL

• Operating temperature (industrial) -40 to +85 °C

• Storage temperature -40 to +85 °C (Use an industrial SIM card or embedded SIM option to

achieve the full range. The SIM card operating temperature range reduces the system

operating range)

• Relative humidity, non-condensing 5 to 95 %

PHYSICAL

• Enclosure – IP67 rated: Polycarbonate with rubber seals. (3.56”x1.75”x.82”)

SUPPORTED OPERATING SYSTEMS

• Windows 10

• Linux

• ESF

Specifications

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ReliaCELL 10-20-43 User Manual Product Features and Interfaces

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3 PRODUCT FEATURES AND INTERFACES

3.1 Top

Ref#

Interface

Cellular Antenna SMA

Connector

Cellular Diversity Antenna

SMA Connector

Device Status LED

Mounting Holes

3.2 Bottom

Ref#

Interface

USB 2.0 Connector to Host

IP67 Rubber Seal

3.3 Inside

Ref#

Interface

SIM Card Slot A

SIM Card Slot B

Serial Number Label

3.4 Status LED

The LED behavior can be programmed to be ON, OFF, or Blink via AT commands to the Telit Module.

The LTE modules are programmed at the factory to Blink when the module is up and running.

Product Features and Interfaces

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ReliaCELL 10-20-43 User Manual Installation

17 /

4 INSTALLATION

4.1 Installing the SIM Card

NOTICE

Preventing Electrostatic Discharge (ESD)

When handing the devices described in this document, always use

appropriate antistatic precautions to avoid damages due to electrostatic

discharge.

For example: use a wrist strap or ESD cuff kept in constant contact with

bare skin and attached to an ESD ground.

To install the SIM card:

1. Slide a wide blade slotted screwdriver, or similar object, in-between the rubber back and

plastic top cover on either end of the enclosure. Push it as far into the gap as possible.

2. Twist the tool to separate the back and top of the enclosure.

3. Gently pull upward using a side to side motion until the lid is free.

CAUTION

Do not pull on USB connector during disassembly as it may cause damage to the connector.

4. Place the rubber back aside.

Installation

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5. Hold the device plastic casing on the left side (reverse for left handed-ness) with the USB

connector on the right-side. This places any text on the internal in an upside-down position.

SIM card connectors are labelled SIM A and SIM B. SIM A is the default. If only installing one

card, install in slot A.

For the purpose of these instructions, when holding the device as instructed above down is

defined as the direction towards you and up is the direction away from you.

6. Insert a finger nail into the slot in the middle of the SIM card cover and push the cover down

towards you until it clicks and unlatches.

Gently pull the top edge of the cover down until it hinges open.

SIM A

and

SIM B

ReliaCELL 10-20-43 User Manual Installation

19 /

7. Place the SIM card in the connector slot, chip side down, aligning the notch at the bottom of

the SIM card so it rests on the connector key. The angled notch at the top left also aligns.

8. Make certain the card is correctly aligned before replacing the SIM card cover.

9. Lay the cover over the card.

10. Using the slot in the cover, push the cover up until it clicks and latches.

Installation

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11. Replace the rubber back, aligning the USB slot and the four pegs.

CAUTION

Do not pull on USB connector during disassembly as it may cause damage to the connector.

12. Push the rubber back onto the plastic top cover until it snaps in place.

13. Check all corners to verify the unit is securely attached.

4.2 Antenna Connections

ReliaCELL 10-20-43 includes two Cellular antenna connections (Primary and Diversity to improve the

quality and reliability of a wireless link).

NOTICE

Eurotech recommends J2J JW0124 antenna for Cellular. Alternatively, for outdoor

applications a “Dome” type antenna array can be used.

If using a second (diversity) antenna:

• Place the antennas 1 5/8 wavelengths apart or more (longest distance is at 700MHz), if

possible.

• If using closely mounted antennas (e.g., exterior whips mounted to the chassis exterior cover)

mount the two antennas at 90 degrees to each other so that they are in different E-fields.

Alternatively, mount the antenna at opposite side of the product where the product itself

separates reflection fields.

The LE910 Hardware Users Guide (see page 56) has more detailed information on selecting an antenna.

To attach antennas:

1. Make sure SIM Card has been installed. See 4.1.

2. Connect the antenna connector to the desired connector on the ReliaCELL 10-20-43.

3. Screw on the SMA connectors until tight. Do not overtighten.

The threads on the ReliaCELL connector may not be completely covered.

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Eurotech ReliaCELL 10-20 Owner's manual

Eurotech ReliaCELL 10-20 Owner's manual

Eurotech ReliaCELL 10-20 Owner's manual

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