Motorola UZ7ES405B User manual

Category
IP phones
Type
User manual

This manual is also suitable for

ES400
User Guide
02/08/10
ES400
User Guide
72E-xxxxxx-01
Rev. 110909
January 2010
ii ES400 User Guide
© 2010 by Motorola, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Motorola. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on
the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or
design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of
any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc.,
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync
are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names
are the property of their respective owners.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300
http://www.motorola.com/enterprisemobility
Patents
This product is covered by one or more of the patents listed on the website: www.motorola.com/
enterprisemobility/patents.
iii
Revision History
Changes to the original manual are listed below:
Change Date Description
-01 Rev. 012510 01/25/10 draft
iv ES400 User Guide
Table of Contents
Patents.................................................................................................................................................. ii
Revision History.................................................................................................................................... iii
About This Guide
Introduction........................................................................................................................................... xiii
Documentation Set ......................................................................................................................... xiii
Configurations....................................................................................................................................... xiii
Software Versions........................................................................................................................... xiv
Chapter Descriptions............................................................................................................................ xv
Notational Conventions......................................................................................................................... xvi
Related Documents .............................................................................................................................. xvi
Service Information............................................................................................................................... xvii
Chapter 1: Getting Started
Unpacking ............................................................................................................................................ 1-1
Setting Up the ES400 .......................................................................................................................... 1-2
Installing a microSD Card .............................................................................................................. 1-2
Installing the SIM Card (Optional) .................................................................................................. 1-3
Installing the Battery ...................................................................................................................... 1-4
Powering On the ES400 ................................................................................................................ 1-5
Setup ................................................................................................................................................... 1-6
Motorola Home Screen .................................................................................................................. 1-6
Motorola Lock ................................................................................................................................ 1-6
Removing the microSD Card ............................................................................................................... 1-7
Removing the SIM Card ...................................................................................................................... 1-7
Chapter 2: Using the ES400
Introduction .......................................................................................................................................... 2-1
Features ............................................................................................................................................... 2-1
Keypads ............................................................................................................................................... 2-2
Entering Data ....................................................................................................................................... 2-2
Motorola Home Screen ........................................................................................................................ 2-3
vi ES400 User Guide
Status Bar ...................................................................................................................................... 2-3
Cards ............................................................................................................................................. 2-5
Programs ....................................................................................................................................... 2-7
Windows Mobile Today Screen ........................................................................................................... 2-11
Adjusting Volume ................................................................................................................................. 2-11
Battery and Charging ........................................................................................................................... 2-12
Charging the ES400 ....................................................................................................................... 2-12
Charging Temperature ................................................................................................................... 2-13
Battery Status Indications .............................................................................................................. 2-13
Main Battery Temperature Notifications ......................................................................................... 2-14
Replacing the Battery ..................................................................................................................... 2-15
Using Voice-Over-IP ............................................................................................................................ 2-18
Printing ................................................................................................................................................. 2-18
Resetting the ES400 ............................................................................................................................ 2-19
Performing a Warm Boot ............................................................................................................... 2-19
Performing a Cold Boot .................................................................................................................. 2-19
Chapter 3: Using the Phone
Introduction .......................................................................................................................................... 3-1
Displaying Your Phone Number .......................................................................................................... 3-1
Making a Call ....................................................................................................................................... 3-1
Using the Phone Keypad ............................................................................................................... 3-1
Smart Dialing ................................................................................................................................. 3-2
Using Contacts ............................................................................................................................... 3-3
Using Call Log ................................................................................................................................ 3-3
Making a Speed Dial Call ............................................................................................................... 3-3
Dialing Options ............................................................................................................................... 3-4
Answering a Call .................................................................................................................................. 3-4
Incoming Call Features .................................................................................................................. 3-5
Missed Call Notification ....................................................................................................................... 3-5
Emergency Calling ............................................................................................................................... 3-5
Configuration and Setup ...................................................................................................................... 3-5
Audio Modes ???? ............................................................................................................................... 3-5
Using a Wired Headset .................................................................................................................. 3-6
Using a Bluetooth Headset ............................................................................................................ 3-6
Adjusting Audio Volume ................................................................................................................. 3-7
Muting a Call ........................................................................................................................................ 3-8
Using Call Log ..................................................................................................................................... 3-8
Managing Call History .................................................................................................................... 3-9
Deleting All Call History Items .................................................................................................. 3-9
Viewing Call Status .................................................................................................................. 3-10
Using the Call History Menu .................................................................................................... 3-11
Conference Calling .............................................................................................................................. 3-11
Establishing a GSM Data Connection ................................................................................................. 3-15
Ending a Data Connection ............................................................................................................. 3-16
Establishing an CDMA Data Connection ............................................................................................. 3-17
Ending a Data Connection ............................................................................................................. 3-17
Table of Contents vii
Chapter 3: Using the Phone
Phone Configuration ............................................................................................................................ 3-18
Phone Network Setup .................................................................................................................... 3-18
Sample User tag/card/cellophane-protector - Retail ...................................................................... 3-18
Sample User tag/card/cellophane-protector - Retail ...................................................................... 3-19
Use Cases, with mapping onto registration process ...................................................................... 3-19
CDMA Set Up ................................................................................................................................ 3-20
GSM/UTMS Set Up ........................................................................................................................ 3-21
Configuring a GSM Data Connection ............................................................................................. 3-21
ES400 Settings .................................................................................................................................... 3-24
Phone ............................................................................................................................................. 3-24
Sounds ..................................................................................................................................... 3-24
Security .................................................................................................................................... 3-25
Services ......................................................................................................................................... 3-26
Call Barring (Call Blocking) ...................................................................................................... 3-26
Caller ID ................................................................................................................................... 3-27
Call Forwarding ........................................................................................................................ 3-27
Call Waiting .............................................................................................................................. 3-28
Voice Mail and Text Messages ................................................................................................ 3-28
Fixed Dialing ............................................................................................................................ 3-29
Internet Calling ............................................................................................................................... 3-29
Phone Network Setup .......................................................................................................................... 3-30
Verizon Wireless Activation ........................................................................................................... 3-30
Automatic Activation ................................................................................................................ 3-30
Activation Test ............................................................................................................................... 3-31
NITZ ............................................................................................................................................... 3-33
Chapter 4: SMS and MMS Messaging
Introduction .......................................................................................................................................... 4-1
Text Messaging ................................................................................................................................... 4-1
Viewing Text Messages ................................................................................................................. 4-1
Sending a Text Message ............................................................................................................... 4-3
MMS Messaging .................................................................................................................................. 4-5
Message Settings ................................................................................................................................ 4-5
Chapter 5: Data Capture
Introduction .......................................................................................................................................... 5-1
Digital Camera Scanning ..................................................................................................................... 5-1
Chapter 6: Using the Camera
Introduction .......................................................................................................................................... 6-1
Taking a Photo ..................................................................................................................................... 6-1
Camera Screen .............................................................................................................................. 6-1
Camera Menu Options ................................................................................................................... 6-2
Size/Quality Settings ................................................................................................................ 6-2
Panorama ................................................................................................................................ 6-3
Timer ........................................................................................................................................ 6-4
viii ES400 User Guide
Focus ....................................................................................................................................... 6-4
Advanced ................................................................................................................................. 6-4
Taking Video ........................................................................................................................................ 6-6
Video Options ................................................................................................................................ 6-6
Quality ...................................................................................................................................... 6-6
Format ...................................................................................................................................... 6-7
Time/date stamp ...................................................................................................................... 6-7
Storage .................................................................................................................................... 6-7
Chapter 7: Bluetooth
Introduction .......................................................................................................................................... 7-1
Adaptive Frequency Hopping .............................................................................................................. 7-1
Security ................................................................................................................................................ 7-2
Bluetooth Configuration ....................................................................................................................... 7-3
Bluetooth Power States ....................................................................................................................... 7-3
Cold Boot ................................................................................................................................. 7-3
Warm Boot ............................................................................................................................... 7-3
Suspend ................................................................................................................................... 7-3
Resume .................................................................................................................................... 7-4
Turning Bluetooth On and Off .............................................................................................................. 7-4
Enabling Bluetooth ......................................................................................................................... 7-4
Disabling Bluetooth ........................................................................................................................ 7-4
Discovering Bluetooth Device(s) .......................................................................................................... 7-5
Available Services ............................................................................................................................... 7-7
Object Push Services via Beam ..................................................................................................... 7-7
Internet Sharing ............................................................................................................................. 7-9
Hands-free Services ...................................................................................................................... 7-9
Serial Port Services ....................................................................................................................... 7-10
ActiveSync Using Serial Port Services .......................................................................................... 7-11
Phone Book Access Profile Services ............................................................................................. 7-13
Dial-Up Networking Services ......................................................................................................... 7-13
Connect to a HID Device ............................................................................................................... 7-14
A2DP/AVRCP Services ................................................................................................................. 7-14
Chapter 8: Using GPS Navigation
Introduction .......................................................................................................................................... 8-1
Software Installation ............................................................................................................................ 8-1
ES400 GPS Setup ............................................................................................................................... 8-1
Operation ............................................................................................................................................. 8-2
GPS Maps on microSD Cards ....................................................................................................... 8-2
Answering a Phone Call While Using GPS .................................................................................... 8-2
Losing the GPS Signal While in a Vehicle ..................................................................................... 8-2
Assisted GPS ....................................................................................................................................... 8-2
Chapter 9: Settings
Introduction .......................................................................................................................................... 9-1
Personalizing Your ES400 ................................................................................................................... 9-1
Table of Contents ix
Time and Date ............................................................................................................................... 9-1
Regional Settings ........................................................................................................................... 9-1
Locking the ES400 ............................................................................................................................... 9-1
Microsoft Keypad Locking .............................................................................................................. 9-1
Password Locking .......................................................................................................................... 9-2
Motorola Password Locking ........................................................................................................... 9-4
Sound Settings .................................................................................................................................... 9-4
Display Settings ................................................................................................................................... 9-4
Backlight and Keylight Settings ........................................................................................................... 9-5
Battery Power Tab ......................................................................................................................... 9-5
Display Timeout ....................................................................................................................... 9-5
Display On ............................................................................................................................... 9-5
Display Brightness ................................................................................................................... 9-5
Keylight Timeout ...................................................................................................................... 9-5
Keylight On .............................................................................................................................. 9-5
External Power Tab ....................................................................................................................... 9-5
Display Timeout ....................................................................................................................... 9-6
Display On ............................................................................................................................... 9-6
Display Brightness ................................................................................................................... 9-6
Keylight Timeout ...................................................................................................................... 9-6
Keylight On .............................................................................................................................. 9-6
Location Settings ................................................................................................................................. 9-6
ES400 Setup Options .......................................................................................................................... 9-6
Accelerometer ...................................................................................................................................... 9-7
Display Tab .................................................................................................................................... 9-7
Suspend when face down ........................................................................................................ 9-8
Wake when moved .................................................................................................................. 9-8
Screen Rotation ....................................................................................................................... 9-8
Audio Tab ....................................................................................................................................... 9-8
Audio on face down ................................................................................................................. 9-9
In call face up ........................................................................................................................... 9-9
Toggle between Call Hold or No Effect (default) ...................................................................... 9-9
Programs Tab ................................................................................................................................ 9-9
Navigation ................................................................................................................................ 9-9
Log Tab .......................................................................................................................................... 9-9
About Tab ...................................................................................................................................... 9-10
Optical Mouse Settings .................................................................................................................. 9-11
LockSwitch ..................................................................................................................................... 9-11
LAN ................................................................................................................................................ 9-11
Master Reset .................................................................................................................................. 9-12
Touch Vibration .............................................................................................................................. 9-13
Settings Folder ..................................................................................................................................... 9-13
Program Shortcuts Setup .................................................................................................................... 9-17
Program Window Setup ....................................................................................................................... 9-17
Chapter 10: Accessories
Introduction .......................................................................................................................................... 10-1
Single Slot USB Cradle ........................................................................................................................ 10-2
Communication and Charging the ES400 Battery ......................................................................... 10-2
x ES400 User Guide
Vehicle Holder ..................................................................................................................................... 10-3
Installation Reminders ................................................................................................................... 10-3
Device Mounting Precautions ........................................................................................................ 10-3
Installation ...................................................................................................................................... 10-3
Assembly ................................................................................................................................. 10-4
Windshield Installation ............................................................................................................. 10-4
Flat Surface Installation ........................................................................................................... 10-5
Cables .................................................................................................................................................. 10-7
Holster ................................................................................................................................................. 10-8
ActiveSync ........................................................................................................................................... 10-9
Installing ActiveSync ...................................................................................................................... 10-10
Mobile Computer Setup ................................................................................................................. 10-10
Setting Up an ActiveSync Connection on the Host Computer ....................................................... 10-10
Synchronization with a Windows Mobile 6 Device ......................................................................... 10-11
Chapter 11: Windows Mobile Operating System
Introduction .......................................................................................................................................... 11-1
Today Screen ...................................................................................................................................... 11-1
Status Icons ......................................................................................................................................... 11-2
Programs ............................................................................................................................................. 11-2
Settings ................................................................................................................................................ 11-3
Chapter 12: Maintenance & Troubleshooting
Introduction .......................................................................................................................................... 12-1
Maintaining the ES400 ......................................................................................................................... 12-1
Removing the Screen Protector ........................................................................................................... 12-2
Battery Safety Guidelines .................................................................................................................... 12-2
Cleaning ............................................................................................................................................... 12-3
Materials Required ......................................................................................................................... 12-3
Cleaning the ES400 ....................................................................................................................... 12-4
Housing .................................................................................................................................... 12-4
Display ..................................................................................................................................... 12-4
Camera Window ...................................................................................................................... 12-4
Interface Connector ................................................................................................................. 12-4
Battery Contacts ...................................................................................................................... 12-4
Cleaning Cradle Connectors .......................................................................................................... 12-5
Cleaning Frequency ....................................................................................................................... 12-5
Troubleshooting ................................................................................................................................... 12-6
ES400 ............................................................................................................................................ 12-6
Bluetooth Connection ..................................................................................................................... 12-8
Single Bay USB Cradle ................................................................................................................. 12-9
Vehicle Holder ................................................................................................................................ 12-9
Appendix A: Technical Specifications
ES400 Technical Specifications .......................................................................................................... A-1
ES400 ............................................................................................................................................ A-1
ES400 Accessory Specifications ......................................................................................................... A-6
Table of Contents xi
Single Bay USB Cradle .................................................................................................................. A-6
Appendix B: Keypads
Introduction .......................................................................................................................................... B-1
Alpha Primary Keypad ......................................................................................................................... B-2
Special Character Key ......................................................................................................................... B-6
Appendix C: Using the Time Tracker Application
Introduction .......................................................................................................................................... C-1
Appendix D: Using the Weather Application
Introduction .......................................................................................................................................... D-1
Glossary
xii ES400 User Guide
About This Guide
Introduction
This guide provides information about using the ES400 Enterprise Smart Phones and accessories.
Documentation Set
The documentation set for the ES400 provides information for specific user needs, and includes:
ES400 Quick Start Guide - describes how to get the ES400 up and running.
ES400 Enterprise Smart Phone User Guide - describes how to use the ES400 .
Enterprise Mobility Application Guide - describes how to use Enterprise Mobility developed sample
applications.
Enterprise Mobility Developer Kit (EMDK) Help File - provides API information for writing applications.
Configurations
This guide covers the following configurations:
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.
Configuration Radios Display Memory
Data Capture
Options
Operating
System
Keypads
ES400 WLAN: 802.11a/b/g
WPAN: Bluetooth
v2.1 with EDR
WWAN: CDMA or
GMS/UTMS
GPS: SiRF III
3.7” VGA
Color
128 MB RAM/
512 MB Flash
Camera Windows
Mobile
®
6.5
Professional
Alphanumeric
keypads
xiv ES400 User Guide
Software Versions
This guide covers various software configurations and references are made to operating system or software
versions for:
Adaptation Kit Update (AKU) version
OEM version
Fusion version
Phone version.
AKU Version
To determine the Adaptation Kit Update (AKU) version:
Tap Start > Settings > System tab > About icon > Version tab.
The second line lists the operating system version and the build number. The last part of the build number
represents the AKU number. For example, Build 20963.1.5.2 indicates that the device is running AKU version
1.5.2.
OEM Version
To determine the OEM software version:
Tap Start > Settings > System tab > System Info icon > System tab.
About This Guide xv
Fusion Software
To determine the Fusion software version:
Tap Fusion Signal Strength icon > Wireless Status > Versions.
Phone Software
To determine the Phone software version:
On ES400, tap Start > Phone > Menu > Options > PhoneInfo tab.
Chapter Descriptions
Topics covered in this guide are as follows:
Chapter 1, Getting Started provides information on getting the ES400 up and running for the first time.
Chapter 2, Using the ES400 provides information on using the ES400.
Chapter 3, Using the Phone provides basic instructions for using the ES400 phone.
Chapter 4, SMS and MMS Messaging provides instructions for sending text and MMS messages.
Chapter 5, Data Capture provides instructions for using the ES400 to capture data using the laser scanner,
imager and camera.
Chapter 6, Using the Camera provides instructions on taking photos and videos.
xvi ES400 User Guide
Chapter 7, Bluetooth explains Bluetooth functionality on the ES400.
Chapter 8, Using GPS Navigation provides information about GPS navigation with the ES400.
Chapter 9, Settings provides
Chapter 10, Accessories describes the available accessories and how to use them with the ES400.
Chapter 12, Maintenance & Troubleshooting includes instructions on cleaning and storing the ES400, and
provides troubleshooting solutions for potential problems during ES400 operation.
Appendix A, Technical Specifications provides the technical specifications for the ES400.
Appendix B, Keypads provides keypad layouts and operation.
Notational Conventions
The following conventions are used in this document:
“Enterprise Smart Phone” refers to the Motorola ES400 hand-held computer.
Italics are used to highlight the following:
Chapters and sections in this and related documents
Icons on a screen.
Bold text is used to highlight the following:
Dialog box, window, and screen names
Drop-down list and list box names
Check box and radio button names
Key names on a keypad
Button names on a screen.
Bullets (•) indicate:
Action items
Lists of alternatives
Lists of required steps that are not necessarily sequential
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents
ES400 Quick Start Guide, p/n 72-118504-xx.
ES400 Windows Mobile
®
6.1 Regulatory Guide, p/n 72-118502-xx.
Mobility Services Platform User Guide, p/n 72E-100158-xx.
Wireless Fusion Enterprise Mobility Suite User Guide for Version 3.00, p/n 72E-122495-xx.
Microsoft
®
Applications for Windows Mobile
®
6 User Guide, p/n 72E-108299-xx.
Enterprise Mobility Application Guide, p/n 72E-68901-xx.
About This Guide xvii
Enterprise Mobility Developer Kits (EMDKs), available at:
http://www.motorola.com/enterprisemobility/support
.
Latest ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals
.
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/contactsupport
.
When contacting Enterprise Mobility support, please have the following information available:
Serial number of the unit (found on manufacturing label)
Model number or product name (found on manufacturing label)
Software type and version number.
Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business
partner for support.
Manufacturing Label
xviii ES400 User Guide
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Motorola UZ7ES405B User manual

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Type
User manual
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