HP PageWide Pro 552dw Printer series User guide

Category
Software
Type
User guide
HP OfficeJet Pro X and HP PageWide Pro
Series - IT Administrators Install Guide
This document provides information to IT administrators about HP’s Enterprise Environment
printer software installation. The document describes how to deploy the software in an
automated or managed environment. It also specifies which files are required from the
install CD and how to customize what software gets installed.
Table of Contents
How to Install ............................................................................................................................. 2
Creating a Small Release Image ................................................................................................ 3
Language Selection ................................................................................................................... 4
Feature Selection ....................................................................................................................... 4
Enterprise or Full Install .......................................................................................................... 4
Print ........................................................................................................................................ 5
Scan ....................................................................................................................................... 5
Fax ......................................................................................................................................... 6
Uninstall Shortcut in the Start Menu ....................................................................................... 6
“Connect a New Printer” Shortcut in the Start Menu ............................................................... 6
Hide the Scan to PC Activation Option ................................................................................... 6
Installing on Windows Servers ................................................................................................... 6
Installing a Network Printer ........................................................................................................ 7
Potential Issues ...................................................................................................................... 7
Logs ....................................................................................................................................... 8
Multicast Discovery .................................................................................................................... 8
Off-Subnet Devices .................................................................................................................... 8
Updating the Software to Use a New IP Address ....................................................................... 9
Command Line Tool to Update IP Address of Installed Printer ..............................................10
Command Line Tool to Update Hostname of Installed Printer ...............................................10
Plug and Play Suppression .......................................................................................................11
Common Msiexec Command Line Parameters .........................................................................11
Installing ................................................................................................................................11
Specifying Logging ................................................................................................................11
Specifying the UI Level ..........................................................................................................11
Reboot Suppression ..............................................................................................................12
MSI Property Reference ............................................................................................................12
Firewall Requirements ..............................................................................................................14
Technical Details ...................................................................................................................14
Related Topics for Network Installs .......................................................................................15
CD Image File Descriptions.......................................................................................................15
Driver Files ............................................................................................................................15
Software Installer (MSI) .........................................................................................................17
Optional Files ........................................................................................................................17
Compatibility with Full Software Solution ...................................................................................18
Installing Enterprise First .......................................................................................................18
Upgrading to Full Solution .....................................................................................................18
Installing Full Solution First ....................................................................................................18
Attempting to Install Older Enterprise Release ......................................................................18
Upgrading to Enterprise Solution ...........................................................................................18
How to Install
To install the software that supports the printer, the appropriate MSI on the CD image must
be installed. There are two MSIs at the root of the CD image, one with an x86 suffix and one
with an x64 suffix. The MSI will have the product’s model number as the name of the MSI,
for example D3050x86.msi or A910x64.msi. The x86 MSI is to be installed on 32-bit
versions of Windows and the x64 MSI is for 64-bit versions of Windows. The MSI will install
all supporting software and will preinstall the drivers for the printer, so that the drivers will be
available when the printer is connected to the PC or a network printer is installed.
Use your favorite tool (msiexec.exe, etc.) to install the MSI onto client PCs. If you choose to
use msiexec.exe, we have provided a short section that documents common command line
parameters that might be helpful. To create a CD image that is smaller (for faster network
deployment), read the section Creating a Small Release Image. To customize the install,
read the section Feature Selection.
Once the software and drivers have been installed using the MSI, the client PC is ready for
USB connections or network printer installations. To install a network printer, see the
section, Installing a Network Printer.
Requirement: .NET Framework 3.0 or 3.5 is required for installation of some drivers.
Please make sure the target system meets the system requirements to ensure proper
installation.
Creating a Small Release Image
This section describes how to remove files from the release image. The instructions are to
copy the batch file below to your system. Open a command prompt to the directory
containing the image that you would like to customize, and then run the batch file from that
directory. The batch file will ask a few questions, and then delete any files that are not
necessary. See the section CD Image File Descriptions for a description of each file, if you
would like to customize the CD image without using the batch file.
@echo off
echo Creating Enterprise Release
echo This will delete files in the current directory to create the release.
echo Press Ctrl+C now if this is not what you want to do
pause
SET /P FAX="Include FAX? [Y|N] "
SET /P PLATFORM="32 bit, 64 bit, or Both? [32|64|Both] "
SET /P LANGUAGE="Specify Language ID or All? [{LanguageID}|All] "
rmdir /Q /S Optional
rmdir /Q /S HP
rmdir /Q /S Microsoft
rmdir /Q /S Toolbar
rmdir /Q /S Required
rmdir /Q /S licensing
del /F /Q Full_*.cab
del /F Setup.exe
del /F HP-DQEX5.exe
del /F autorun.inf
del /F ReadMe.chm
if "%FAX%"=="N" (
pushd Drivers
rmdir /Q /S Fax
popd
del /F /Q HP*_fax.inf
del /F /Q HP*_fax*.cat
) ELSE (
REM The nullfax driver might be inside of the MSI in K3.5/K4, but we'll try to remove it anyway
del /F /Q HP*_nullfax*.inf
del /F /Q HP*_nullfax*.cat
)
if "%PLATFORM%"=="32" (
del /F /Q *x64.msi
del /F /Q *x64.cab
del /F /Q *x64_*.mst
)
if "%PLATFORM%"=="64" (
del /F /Q *x86.msi
del /F /Q *x86.cab
del /F /Q *x86_*.mst
)
if "%LANGUAGE%"=="All" GOTO :SKIP_LANGUAGES
FOR %%F in (*%LANGUAGE%*.mst) DO ren "%%F" "%%~nF._mst"
del /F /Q *.mst
FOR %%F in (*._mst) DO ren "%%F" "%%~nF.mst"
:SKIP_LANGUAGES
echo All Done!
Language Selection
Almost all of the files that are installed support MUI and therefore have all language
resources included. However, the shortcuts that are installed are language specific. By
default, the shortcuts are installed in English. To set the language of the shortcuts that are
installed, determine the language transform to use and include its name on the command
line when installing the MSI. The transforms have the same filename as the MSI, followed
by an underscore and the language ID. For example:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES TRANSFORMS=D3050x86_1034.mst
Below is a table of languages and language IDs to simplify choosing the correct transform.
Note: There is no English transform file since the default language is English.
Language
Language ID
Arabic
1025
Traditional Chinese
1028
Czech
1029
Danish
1030
German
1031
Greek
1032
English
1033
Spanish
1034
Finnish
1035
French
1036
Hebrew
1037
Hungarian
1038
Italian
1040
Japanese
1041
Korean
1042
Dutch
1043
Norwegian
1044
Polish
1045
Portuguese
1046
Russian
1049
Swedish
1053
Turkish
1055
Simplified Chinese
2052
Feature Selection
This section describes properties that can be set when installing the MSI that will turn off
certain features in the software so that they are not installed.
For common Windows Installer properties, see the section Common Msiexec Command
Line Parameters. All properties are summarized in the table MSI Property Reference.
Enterprise or Full Install
By default, the MSI will install all of the software that is available. A minimum set of software
and drivers has been selected for deployment in Enterprise environments. To enable the
minimum software solution, set the ENTERPRISE property to “YES” during the install. For
example, if using msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES
Features Included during Enterprise Install
The following is a list of the features included when the ENTERPRISE property is set to
“YES” during install:
Drivers (Print, Scan, Fax)
Device Setup / USB Setup
Status (this depends on the STATUS flag)
Device Update
Instance Finder
Uninstall Shortcuts
Product Support URLs
Scan Application (if device has a scanner)
Features Excluded during Enterprise Install
The following is a list of the features that are excluded when the ENTERPRISE property is
set to “YES” during install:
Desktop Sure Supply (DTSS)
Help Viewer
Coupons (registry value)
DXP (UDC)
SCLite
Smart Deals
Digital Solutions
ePrint Center Shortcut
WebReg
Fax Software
Toolbox
Print
By default, the Print driver will be installed. To turn off this feature (and instead install a
small driver that will not create a printer), set the PRINT property to “NO” during the install.
For example, if using msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES PRINT=NO
Scan
By default, the Scan driver will be installed. To turn off this feature (and instead install a
small driver that will not create a scanner device), set the SCAN property to “NO” during the
install. For example, if using msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES SCAN=NO
Fax
By default, the Fax driver (to support print-to-fax) will be installed. To turn off this feature
(and instead install a small driver that will not create a fax printer), set the FAX property to
“NO” during the install. For example, if using msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES FAX=NO
Uninstall Shortcut in the Start Menu
By default, a shortcut will be created in the Windows Start menu to uninstall the software
and drivers. To disable this shortcut, set the UNINSTALL_SHORTCUT property to “NO
during the install. For example, if using msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES UNINSTALL_SHORTCUT=NO
“Connect a New Printer” Shortcut in the Start Menu
By default, a shortcut will be created in the Windows Start menu to allow the user to add a
new printer. This shortcut can be disabled by setting the
CONNECT_NEW_PRINTER_SHORTCUT to “NO” during the install. For example, if using
msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES CONNECT_NEW_PRINTER_SHORTCUT=NO
Hide the Scan to PC Activation Option
By default, and during a Network installation, the user will have the option to activate the
“Scan to Computer” option (also known as “Walk up Scan”). This will allow users to push
the scan button on the device and direct the scan to a computer. This activation option can
be disabled by setting the SCANTOPC parameter to “NO” during install. For example, if
using msiexec.exe:
msiexec.exe /i D3050X86.msi /qn SCANTOPC=NO
Installing on Windows Servers
If installing on Windows Server 2003 or 2008, some of the software and driver features
might not function properly without configuring the features of the server.
If the device being installed supports scanning, then the following must be considered for
scanning to work. Otherwise, the “Scan” icon on the desktop will appear to do nothing.
On Windows Server 2003, the Windows Image Acquisition (WIA) service is installed,
but is disabled by default. For scanning to work, the WIA service must be enabled.
On Windows Server 2003 R2, the Windows Image Acquisition (WIA) service is
installed, but is disabled by default. For scanning to work, the WIA service must be
enabled.
On Windows Server 2008, the Windows Image Acquisition (WIA) service is not
installed by default. For scanning to work, you must install the “Desktop Experience”
feature. The WIA service will then be enabled by default.
On Windows Server 2008 R2, the Desktop Experience feature must be installed
before plug and playing a USB device or installing a network printer.
On Windows Server 2012, the “Desktop Experience” feature must be installed before
plug and playing a USB device or installing a network printer.
Installing a Network Printer
This section describes the steps to install a network device on a client PC.
First, ensure the software package (MSI) is installed using the process described earlier in
this document.
The following steps describe how to install a network device:
Step 1
Make sure the device you want to install is already on the network and has a valid IP
address.
Step 2
Write down the IP address or hostname of the network device that you want to install.
Step 3
Using an administrator account, run the following command on the target PC to start the
network install process:
START /WAIT /D“C:\Program Files\HP\<Product Name>\BinDeviceSetup.exe /networkaddress <ip address or
hostname>
NOTE: On Vista and Windows 7, the above command must run from an elevated process
when UAC is enabled.
This starts a process that attempts to find and install the network device using the specified
IP address or hostname. The entire process is done silently without displaying any UI. If the
install is successful, it will return a value of 0; otherwise, it will return a non-zero error code.
Potential Issues
The following is a list of potential issues that might cause the install to fail:
A firewall could be blocking the installer from communicating with the network
device.
If the target PC is running a firewall, make sure the firewall allows the installer
process (DeviceSetup.exe) to establish a TCP connection to the network device.
See the firewall section that describes which processes need to be allowed access
through a firewall.
The hostname might not be resolving to a valid IP address.
If you are using the device hostname to install, make sure there is a name resolution
service (e.g., DNS, WINS) running on the network that can resolve the hostname to a
valid IP address.
DeviceSetup.exe could be failing on Vista/Windows7 due to UAC.
Make sure you run DeviceSetup.exe in elevated mode when UAC is enabled.
You might have entered an incorrect IP address or hostname.
Make sure you specify the correct IP address or hostname in the command line.
The printer might be turned off or off the network.
Check that the printer is plugged in and turned on. If the printer is connected to the
network over Ethernet cable, check the cable and its connection. If the printer is
connected wirelessly, ensure that the printer is still connected to the network.
Logs
Each execution of DeviceSetup.exe generates a new log file which can be found at
C:\Users\<NTUserAccount>\AppData\Local\HP\AtInstall\<execution#>\DeviceSetup.log
on Vista and Win7 and at
C:\Documents and Settings\<NTUserAccount>\Local Settings\Application
Data\HP\AtInstall\<execution#>\DeviceSetup.log
on XP.
Multicast Discovery
The normal behavior for our software is that it discovers (and rediscovers) printers on the
network using Web Services Discovery (WSD), which sends multicast UDP packets. When
installing using the UI, the software will attempt a multicast resolve and will inform the user
that rediscovery will not properly function. It allows the user to correct anything blocking the
issue and retry or to install by IP address. This will enable the software to function properly
on a network where multicast is disabled. This also results in the software being unable to
find and use the device if the IP address changes and the printer’s hostname won’t resolve
the IP address.
When installing a printer using DeviceSetup.exe on the command line (passing an IP
address), this check is not performed, and the software assumes that multicast resolves will
be able to find the printer after install.
To disable multicast discovery for a printer when the device is installed by command line, the
ini file for the printer must be modified. After installing the printer, a data file is created in
C:\ProgramData\HP\<Model Name>\NetworkDevices\<Serial Number>.ini. In the
[DeviceInfo] section, a key called MulticastEnabled will be set to “true”. This can be
changed to “false” to disable multicast rediscovery of the printer. But if the printer’s IP
address changes, the IP address in this ini file will need to be updated, or the user can run
the “Update IP Address” tool from the Start Menu.
Off-Subnet Devices
The process described in the section Installing a Network Printer is the same process to
install a printer that is on a different subnet than the PC on which it is being installed. Follow
those instructions to install such a printer. However, since the printer is installed on a
different subnet than the PC, the client PC cannot rediscover the printer if the IP address or
hostname of the printer changes. The section below describes how to update the client PC
if the IP or hostname of the printer is changed.
Updating the Software to Use a New IP Address
The IP address or hostname of a network device can change after the device has been
installed on the PC. In the case of an off-subnet device, the software cannot always detect
the new IP address or hostname of the device. This section describes the steps on how the
user can update the IP address or hostname for an installed device.
A shortcut to the tool is in the Windows Start menu:
Start -> Programs -> HP -> [device model name] -> Update IP Address
Clicking on this shortcut will open the tool. If there are multiple instances of the device
installed, you might be presented with a dialog asking you to choose which device you want
to update. After you choose the device you want to update, you will be presented with the
following screen:
Entering an IP address in the field will enable the “Search” button, which can be used to
make sure the IP address is correct. The “Save” button will also be enabled once an IP
address is entered. Clicking on this button will save the IP address in the field and the
installed software will then use the new IP address. Please note that searching and not
saving will not update the IP address. You must click “Save” to actually update the IP
address.
Command Line Tool to Update IP Address of Installed Printer
Using an administrator account, run the following command on the target PC to change the
IP address of a network installed device:
START /WAIT /D“C:\Program Files\HP\<Product Name>\Bin” DeviceSetup.exe /serialnumber <device serial
number> /changeip <new ip address>
NOTE: On Vista and Windows 7, the above command must run from an elevated process
when UAC is enabled.
This starts a process that attempts to find the network installed device with the given serial
number and change it to use the new IP address. The entire process is done silently without
displaying any UI. If the operation is successful, it will return a value of 0; otherwise, it will
return a non-zero error code.
Command Line Tool to Update Hostname of Installed Printer
Using an administrator account, run the following command on the target PC to change the
hostname of a network installed device:
START /WAIT /D“C:\Program Files\HP\<Product Name>\BinDeviceSetup.exe /serialnumber <device serial
number> /changehostname <new hostname>
NOTE: On Vista and Windows 7, the above command must run from an elevated process
when UAC is enabled.
This starts a process that attempts to find the network installed device with the given serial
number and change it to use the new hostname. The entire process is done silently without
displaying any UI. If the operation is successful, it will return a value of 0; otherwise, it will
return a non-zero error code.
Potential Issues
The following is a list of potential issues that might cause the update to fail:
DeviceSetup.exe could be failing on Vista/Windows7 due to UAC.
Make sure you run DeviceSetup.exe in elevated mode when UAC is enabled.
You might have entered an incorrect serial number.
Make sure you specify the correct serial number for the network device in the
command line.
Logs
Each execution of DeviceSetup.exe generates a new log file, which can be found at
C:\Users\<NTUserAccount>\AppData\Local\HP\AtInstall\<execution#>\DeviceSetup.log
on Vista and Win7 and at
C:\Documents and Settings\<NTUserAccount>\Local Settings\Application
Data\HP\AtInstall\<execution#>\DeviceSetup.log
on XP.
Plug and Play Suppression
The installer supports adding a registry value that will instruct Windows to ignore the serial
number when plug and playing a USB printer (for the printer model being installed). This will
allow an Enterprise to service a USB printer at a user’s desk, and return a printer with a
different serial number which, when connected to the PC, will appear as if it were the same
printer to the user.
To enable this feature, set the property IGNORE_SERIALNUM to YES. For example, if
using msiexec.exe:
msiexec.exe /i D3050x86.msi /qn ENTERPRISE=YES IGNORE_SERIALNUM=YES
Common Msiexec Command Line Parameters
This section documents some useful common parameters for msiexec.exe in order to make
it easier to configure the install of the HP MSIs.
The following document at Microsoft’s website provides more thorough documentation of
msiexec: http://technet.microsoft.com/en-us/library/cc759262(WS.10).aspx
Please refer to the Microsoft documentation for further questions. In the event that anything
described in this section conflicts with Microsoft documentation, it should be assumed that
the Microsoft documentation is correct.
Installing
Installing an MSI is done by passing the path to msiexec with the /i parameter:
msiexec.exe /i D:\D3050x86.msi
Specifying Logging
Logging can be enabled on the command line by passing the /l parameter, followed by the
logging options, and then the log filename:
msiexec.exe /i D:\D3050x86.msi /l*v C:\Logs\D3050_Install.log
*v as the log level will give a full, verbose log. For more detailed explanations of the log
levels, please see the following Microsoft Web page:
http://technet.microsoft.com/en-us/library/cc759262(WS.10).aspx
Specifying the UI Level
The UI level can be specified using the /q parameter. This will determine whether any UI is
shown and whether Windows Installer will show any prompts to the user (for reboots or error
messages, for example). There is no authored UI in the HP MSIs, so the basic UI will be
used without specifying any value. This parameter can still be used to suppress all UI and
any prompts.
Example:
msiexec.exe /i D:\D3050x86.msi /qn
Common UI Levels:
Parameter
Description
qn
No UI and no prompts
qb
Basic UI (progress bar)
qb-
Basic UI and no prompts
Reboot Suppression
Use the REBOOT property to specify how Windows Installer deals with reboots at the end of
install. Use REBOOT=ReallySuppress to suppress all reboot requests. Msiexec.exe will
still return 3010, if a reboot is required.
msiexec.exe /i D:\D3050x86.msi REBOOT=ReallySuppress
MSI Property Reference
This section summarizes the properties that are described in more detail above in the
sections Feature Selection and Common Msiexec Command Line Parameters.
Property Name
Values
Description
ENTERPRISE
YES
NO
Selects whether to
install the full
software (NO) or the
minimum software
for enterprise (YES)
PRINT
YES
NO
Selects whether to
install the driver or
not.
SCAN
YES
NO
Selects whether to
install the scan driver
or not.
If SCAN=YES and
ENTERPRISE=NO,
the scan software is
also installed.
Otherwise, scan
software is not
installed.
FAX
YES
NO
Selects whether to
install the print-to-fax
driver or not.
If FAX=YES and
ENTERPRISE=NO,
the fax software is
also installed.
Otherwise, fax
software is not
Property Name
Values
Description
installed.
STATUS
DISABLE_ALL_STA
TUS
PRINT_ONLY
If STATUS=
DISABLE_ALL_STA
TUS then no status
is shown at all, either
during printing or
normal usage.
If
STATUS=PRINT_O
NLY then status
alerts are only seen
during printing.
UNINSTALL_SHORTCUT
YES
NO
Selects whether to
install the Start menu
shortcut to uninstall
the software
CONNECT_NEW_PRINTER_SHO
RTCUT
YES
NO
Selects whether to
install the Start menu
shortcut to add a
new printer
IGNORE_SERIALNUM
YES
NO
Selects whether
Windows should
ignore the serial
number when plug
and playing the
printer
TRANSFORMS
Transform file name,
ex:
D3050x86_1055.mst
The filename or path
to the transform file
to apply
REBOOT
Force
Suppress
ReallySuppress
Sets the behavior for
what should happen
if Windows Installer
requires a reboot to
complete the install.
SCANTOPC
NO
If this property is set
then the option to
activate the scan to
computer software
will be hidden and
the user will have to
initiate scans from
their computer
instead of from the
device. If the option
is set to anything
other than NO the
option to activate the
scan to pc software
will be displayed. If
the property is not
set we default to
Property Name
Values
Description
showing the option.
Firewall Requirements
When installing a network device, the HP software and drivers must communicate with the
printer over the network. Firewall software can interfere with this communication. If so,
rules must be added to any firewall software to allow the following applications to
communicate with devices on the local subnet:
{Program Files}\HP\{Model Name}\bin\HPNetworkCommunicator.exe
Most of the data transfer between the computer and the device will be done over HTTP
(typically port 80 or port 8080). Printing also uses a TCP connection on ports 3910 and
9100. In most cases, firewalls will allow this type of traffic through without any problems. If
your firewall software does not, then a rule must be created for HP software to communicate
to the device.
We use Web Services Discovery (WSD) to find and establish communication with our
devices.
Other parts of our software communicate with the device via HTTPS (this will usually be port
443 or 8443). In most cases, firewalls will let this type of traffic through without any problem.
The applications that will be affected if this traffic is blocked are:
{Program Files}\HP\{Model Name}\bin\DigitalFaxWizard.exe (if using print to fax)
{Program Files}\HP\{Model Name}\bin\ScanToFolderWizard.exe
{Program Files}\HP\{Model Name}\bin\ScanToEmailWizard.exe
Technical Details
Web Services Discovery (WSD)
The HPNetworkCommunicator.exe uses Web Services Discovery (WSD) to communicate
with our devices during and after installation. When searching for a device, we send either
multicast or unicast UDP packets. Once the device receives the probe, it will respond to the
software on a port in Microsoft Windows’s ephemeral port range 49152-65535 with pertinent
information.
Search Protocols (UDP/TCP)
When searching for a list of devices, WSD initiates a multicast (UDP) probe to IP
239.255.255.250 at port 3702. Once the device is installed and before every device
operation, for example, print, scan, or fax, we check to see if communication can be
established. We call this action “rediscovery”; to do the rediscovery WSD sends a multicast
UDP packet to resolve the IP address of the device.
When searching for a device using the IP address, WSD creates a TCP socket over port 80.
This is usually only done under specific circumstances. See below.
Windows XP Users
Windows XP does not support the standard WSD protocol. We have developed an internal
solution that operates almost identically to the way it’s implemented for Windows Vista and
Windows 7. The main difference is when you are searching for a device by IP address. For
an IP address-initiated search under XP, we will send out unicast UDP probes.
Installing by providing an IP Address
If you are installing via the command line and you provide an IP address to the command
line, we use the IP address to find your device. However, for rediscovery purposes, we will
attempt a unicast UDP probe or a TCP connection (to port 80). Your firewall software might
block this type of activity. You will have to create a rule for the
HPNetworkCommunicator.exe for it to establish communication.
If you are installing via the graphical user interface and your device cannot be discovered
through the multicast probe method, you will have the option to install the device by
providing the IP address. If you get the option of installing by IP, it means that either your
firewall is blocking the traffic or your network does not support multicasting. From the
software’s perspective it is the same thing. If it is a firewall issue and your device is on the
same subnet as the computer, we recommend creating rules in your firewall software to
allow for multicast probes from the HPNetworkCommunicator.exe. See Multicast Discovery
for more information.
Related Topics for Network Installs
Multicast Discovery
Off-Subnet Devices
Updating the Software to Use a New IP Address
CD Image File Descriptions
This section describes the files that are on the CD image and when they are required. This
will allow an administrator to set up an image that contains only the files necessary for the
specified install.
Color Key:
Folders
File Names
Required
Optional in some configurations
Not required
Driver Files
Required
File Name
Description
i386
Folder containing 32 bit print driver files
(required for installs on all PCs 64 bit & 32
bit computers)
File Name
Description
AMD64
Folder containing 64 bit print driver files
(required for installs on all PCs 64 bit & 32
bit computers)
Hp_*.gpd
Print driver file
HPMACRONAMES.gpd
Print driver file
Hpvpl04.inf
Print driver file
Hpvpl04.ini
Print driver file
Hpvpl04.cat
Print driver file
Hpvplargb.icc
Print driver file
Locale.gpd
Print driver file
Pl.bmp
Print driver file
STDNAMES.gpd
Print driver file
Drivers\Scanner
Folder containing scan driver files
HPScanMiniDrv_*.inf
Scan driver file
HPScanMiniDrv_*.cat
Scan driver file
Required Files when Not Using Print
File Name
Description
p*_nullprint.inf
Replacement driver for Print (Required if
NOT installing printer)
p*_nullprint.cat
Replacement driver for Print (Required if
NOT installing printer)
Scan
File Name
Description
HPWia_*.inf
Scan driver file (Required if installing
Scanner)
HPWia_*[x32|x64].cat
Scan driver file (Required if installing
Scanner)
Required Files when Not Using Scan
File Name
Description
nullscan.inf
Replacement driver for Scan (Required if
NOT installing Scanner)
nullscan.cat
Replacement driver for Scan (Required if
NOT installing Scanner)
Fax
File Name
Description
Drivers\Fax
Folder containing fax driver files (Required if
installing Fax printer)
HP*_fax.inf
Fax driver file (Required if installing Fax
printer)
HP*_fax[x32|x64].cat
Fax driver file (Required if installing Fax
printer)
Required Files when Not Using Fax
File Name
Description
nullfax.inf
Replacement driver for Fax (Required if NOT
installing Fax printer)
nullfax.cat
Replacement driver for Fax (Required if NOT
installing Fax printer)
Software Installer (MSI)
File Name
Description
Utils
Folder containing required utilities
HP
Folder containing Solution Center packages
(only required if installing full software --
also required only for installs on Windows
XP or Vista)
Microsoft
Folder containing Device Stage packages
(only required if installing full software)
<ModelNumber>[x86|x64].msi
<ModelNumber>[x86|x64].cab
<ModelNumber>[x86|x64]_*.mst
Software installer MSI, cab, and language
transforms
x86 for 32 bit versions of Windows
x64 for x64 versions of Windows
Full_[x86|x64].cab
Software install cab file for full solution (only
required if installing full software)
x86 for 32 bit versions of Windows
x64 for x64 versions of Windows
ErrorReporter.exe
HPCommunication.dll
HPCommunication.X.manifest
HPeDiag.dll
HPeDiag.X.manifest
HPeSupport.dll
HPeSupport.X.manifest
HPScripting.dll
HPScripting.X.manifest
InstallMetrics.dll
InstallMetrics.X.manifest
InternetUtil.dll
InternetUtil.X.manifest
RulesEngine.dll
RulesEngine.X.manifest
Required utility files
Optional Files
File Name
Description
Toolbar
Folder containing the Microsoft Live Toolbar
and SmartPrint installers
Required\lp<ModelNumber>*
Installer for Product Help
Optional\<ModelNumber>U[x86|x64]*
“Product Improvement Study” MSI, cab, and
language transforms (x86 is 32 bit version,
x64 is 64 bit version)
Optional\HP Update*
Optional\Data1.cab
HP Update MSI, cab, and language
transforms
Optional\IrisOCR*
Optical Character Recognition software (for
scanning text)
Optional\Marketsplash_setup.msi
Marketsplash installer
Readme.chm
Readme documentation
Setup.exe
Installer (not required when installing the
MSI without UI)
HP-DQEX5.exe
Installer (not required when installing the
MSI without UI)
Compatibility with Full Software Solution
This section describes the behavior of the software that is deployed in enterprises when an
end user also has a full software CD from one of the printers.
This software solution for enterprises is simply a configuration of the full software, so the
software installer behaves as if the enterprise software is the same as the normal software
solution, specifically, if either is already installed, the software will believe that the software is
already installed.
The sections that follow list some specific scenarios and what the behavior will be.
Installing Enterprise First
1. Install Enterprise v2.0
2. Run Software CD v2.0 or earlier (v1.0)
The software CD will tell the user that the software is already installed. Any other MSI
packages that are not yet installed (Help, Customer Experience Program, MS Toolbar)
will be offered to the user.
Upgrading to Full Solution
1. Install Enterprise v2.0
2. Run Software CD v3.0
The software CD will allow the user to upgrade the solution and will install the full
software solution.
Installing Full Solution First
1. Install full Software from CD v2.0
2. Run Enterprise install v2.0 (assume simply running msiexec /i <MSI>)
The Enterprise install will return success and will not change what was installed (the full
solution will remain installed).
Attempting to Install Older Enterprise Release
1. Install full Software from CD v2.0
2. Run Enterprise install v1.0 (assume simply running msiexec /i <MSI>)
The Enterprise install will fail because a newer version of the software is already
installed.
Upgrading to Enterprise Solution
1. Install full Software from CD v2.0
2. Run Enterprise install v3.0 (assume simply running msiexec /i <MSI>)
The Enterprise install will successfully upgrade the software and will remove the full
solution and install only what is configured for the enterprise install.
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HP PageWide Pro 552dw Printer series User guide

Category
Software
Type
User guide

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