Pima Wireless AlarmView Installation guide

Brand: Pima Wireless

Model: AlarmView

Category: Touch screen monitors

Type: Installation guide

AlarmView

Wireless Intruder Alarm System with

Visual Verification

Installation Guide

System version 2.08.38

AlarmView Installation Guide

Table of contents

1 Introduction ........................................................................................... 5

1.1 Graphic conventions .................................................................................... 5

1.2 Features ..................................................................................................... 5

1.3 Specifications .............................................................................................. 6

1.3.1 Wireless network ................................................................................... 7

1.3.2 Communication ...................................................................................... 7

1.3.3 Physical and electric attributes ................................................................. 8

2 Quick Reference ..................................................................................... 9

2.1 System components .................................................................................... 9

2.2 Control Panel overview ............................................................................... 10

2.2.1 Key definition ...................................................................................... 10

2.2.2 Main LCD display .................................................................................. 11

2.2.3 Activity messages ................................................................................ 11

2.2.4 Icons .................................................................................................. 11

2.2.5 Sound indicators .................................................................................. 12

2.2.6 LED indicators ..................................................................................... 12

2.3 INFO screen - system status ....................................................................... 13

3 System Installation .............................................................................. 14

3.1 Inserting the SIM card ............................................................................... 14

3.2 Connecting the backup battery .................................................................... 14

3.3 Mounting the Control Panel ......................................................................... 15

3.4 Mounting the backplate .............................................................................. 15

3.4.1 Back tamper (order option) ................................................................... 16

3.5 Connecting external antenna (order option) .................................................. 16

3.6 Connecting the AC adapter ......................................................................... 16

3.7 Connecting standalone wired siren .............................................................. 17

3.8 Closing the Control Panel ........................................................................... 17

4 Setup and Programming ...................................................................... 18

4.1 Overview .................................................................................................. 18

4.2 The Installer menu’s map ........................................................................... 18

4.3 Accessing the menus ................................................................................. 19

4.4 Default passwords ..................................................................................... 19

4.4.1 Resetting to factory default passwords .................................................... 19

5 Options menu ....................................................................................... 20

5.1 Global settings .......................................................................................... 20

5.2 Zone bypass ............................................................................................. 20

5.3 User contacts ............................................................................................ 21

6 Event Log menu ................................................................................... 22

6.1 The log screen .......................................................................................... 22

6.1.1 Log entry examples .............................................................................. 22

7 Service menu ....................................................................................... 23

7.1 Tests ....................................................................................................... 23

7.1.1 Zone test ............................................................................................ 23

7.1.2 External Siren ...................................................................................... 24

7.1.3 Built-in siren test ................................................................................. 24

7.1.4 Communication .................................................................................... 24

7.1.5 System self-test ................................................................................... 25

7.2 Enable programming (Master user only) ....................................................... 25

7.3 Viewing the system’s version ...................................................................... 26

AlarmView Installation Guide

7.4 System reset ............................................................................................ 26

8 Passwords menu .................................................................................. 27

8.1 Installer ................................................................................................... 27

8.1.1 Access mode ....................................................................................... 27

9 Set Clock menu .................................................................................... 28

9.1 Time ........................................................................................................ 28

9.2 Date ........................................................................................................ 28

10 Programming menu ............................................................................. 29

10.1 Zones/Peripherals ..................................................................................... 29

10.1.1 Zones ................................................................................................. 29

10.1.2 Visual zones ........................................................................................ 31

10.1.3 Key fobs/wireless keypad ...................................................................... 32

10.1.4 Panic button ........................................................................................ 32

10.1.5 External siren ...................................................................................... 33

10.1.6 Built-in siren ........................................................................................ 34

10.2 User contacts ............................................................................................ 34

10.2.1 System name ...................................................................................... 35

10.2.2 Contact 1-4 ......................................................................................... 35

10.2.3 Event reporting .................................................................................... 35

10.3 CMS contacts ............................................................................................ 36

10.4 Communication (cellular operator) ............................................................... 38

10.5 System options ......................................................................................... 38

10.5.1 Entry/Exit delay ................................................................................... 38

10.5.2 Arm/Disarm ........................................................................................ 39

10.5.3 PGM output ......................................................................................... 40

10.5.4 Trigger inputs ...................................................................................... 41

10.5.5 Remote access ..................................................................................... 41

10.6 Factory defaults ........................................................................................ 42

10.6.1 Return to defaults ................................................................................ 42

10.6.2 Clear Passwords ................................................................................... 42

10.6.3 Clear zones ......................................................................................... 43

10.6.4 Initialize all ......................................................................................... 43

10.7 Local programming .................................................................................... 43

10.8 Firmware upgrade ..................................................................................... 44

11 Stop Communication menu .................................................................. 45

12 Operating Instructions ......................................................................... 46

12.1 Arming options and behavior ...................................................................... 46

12.2 Arming the system .................................................................................... 46

12.3 Disarming ................................................................................................ 46

12.4 Other arming/disarming options .................................................................. 47

12.4.1 Using a key fob .................................................................................... 47

12.4.2 Using external wireless keypad .............................................................. 47

12.4.3 Force arm ........................................................................................... 47

12.5 Operating the system remotely ................................................................... 47

12.5.1 Operating by SMS messages ................................................................. 47

12.5.2 Operating by smartphone app ............................................................... 48

AlarmView Installation Guide

Appendixes

Appendix A System layout options ........................................................... 49

A.1 The AlarmView alarm system ...................................................................... 49

A.2 The Guardian alarm system ........................................................................ 50

A.3 The AVR Alarm Visual Reporter ................................................................... 51

A.4 PIMA Wireless product comparison .............................................................. 51

Appendix B Selected Wireless Peripherals ............................................... 52

B.1 SmartView PIR/Camera .............................................................................. 52

B.2 OutView Camera ....................................................................................... 53

B.3 PIR-S Wireless PIR detector & PIR-P Wireless Pet-Immune PIR detector ........... 56

B.4 DCM Wireless magnetic door contact ........................................................... 59

B.5 KF-1/KF-2 Remote control key fobs ............................................................. 62

B.6 RWK Wireless keypad ................................................................................ 64

Appendix C Maintenance & Troubleshooting ............................................ 66

C.1 Cleaning the LCD screen ............................................................................ 66

C.2 Replacing the Control Panel’s battery ........................................................... 66

C.3 Replacing the SmartView battery ................................................................. 66

Appendix D Glossary of terms .................................................................. 67

Appendix E SMS confirmation messages .................................................. 68

Appendix F Limited Warranty .................................................................. 69

Appendix G Declaration of Conformity ..................................................... 70

Appendix H DNV Certificate of Conformity ............................................... 71

Figure index

Figure 1. The Control Panel ........................................................................................... 9

Figure 2. The Control Panel keys .................................................................................. 10

Figure 3. Control Panel’s back side................................................................................ 10

Figure 4. The LCD display and buttons .......................................................................... 11

Figure 5. INFO screen example .................................................................................... 13

Figure 6. External siren wiring scheme .......................................................................... 17

Figure 7. The AlarmView system layout ......................................................................... 49

Figure 8. Alarm Visual verification ................................................................................ 49

Figure 9. Remote Look-in ............................................................................................ 50

Figure 10. Guardian system layout ................................................................................. 50

Figure 11. AVR system layout ........................................................................................ 51

Figure 12. SmartView PIR/Camera ................................................................................. 52

Figure 13. PIR dtection range ........................................................................................ 52

Figure 14. The OutView camera ..................................................................................... 53

Figure 15. The OutView parts ........................................................................................ 54

Figure 16. Wireless PIR/Pet-Immune detector .................................................................. 56

Figure 17. Wireless magnetic door contact ....................................................................... 59

Figure 18. Remote control key fobs ................................................................................ 62

Figure 19. Remote Wireless Keypad ................................................................................ 64

Figure 20. Removing the bracket.................................................................................... 66

Figure 21. Replacing the SmartView battery .................................................................... 66

AlarmView Installation Guide

NOTICE AND DISCLAIMER

 This guide is intended to assist installers and operators in the safe and efficient

installation and use of the system described herein.

Before attempting to install and use the system, the installer must read this guide

and become familiar with all safety requirements and operating procedures.

 The system must not be used for purposes other than those for which it was designed.

 The use of the software associated with the system is subject to the terms of the

license provided as part of the purchase documents.

 PIMA Electronic Systems Ltd.’s exclusive warranty and liability is limited to the

warranty and liability statement provided in the AlarmView peripherals guide.

 This guide describes the maximum configuration of the system with the maximum

number of functions, including future options. Therefore, not all functions described

in this guide may be available in a specific system.

 Warnings are given for situations and circumstances in which a possible hazard

can arise.

 Cautions are given for situations or circumstances in which the system can possibly

be damaged.

 Notes are given for situations that require special attention, or to improve the

operating procedure.

 Incorrect operation, or failure of the operator to effectively maintain the system,

relieves the manufacturer (and seller) from all or any responsibility for consequent

noncompliance, damage, or injury.

 The text and graphics contained in the guide are for the purpose of illustration and

reference only. In no event shall manufacturer be liable for any special, direct,

indirect, incidental, consequential, exemplary or punitive damages (including,

without limitation, any and all damages from business interruption, loss of profits or

revenue, cost of capital or loss of use of any property or capital or injury).

1: Introduction

AlarmView Installation Guide

1 Introduction

This guide is designed to assist you throughout the installation of

PIMA Wireless

AlarmView

Wireless Intruder Alarm System, with the Visual Verification capability.

PIMA Wireless

products currently include the Guardian alarm system and the AVR visual add-on,

as well as their various peripherals. These systems are easy to install, plug-n-play, and provide

wireless intruder alarm capabilities, with or without visual-verification & optional remote Look-in,

with a built-in GPRS/GSM communication modem.

Suitable for residential and small business applications, they present a comprehensive solution for

security and personal safety.

The AlarmView’s unique offering is in its ability to incorporate SmartView PIR detectors/Cameras,

that combine movement detection and image capturing, as well as OutView cameras and a wide

range of regular detectors, providing a comprehensive Security and Personal safety solution.

Upon an alarm event, both the event and images are transmitted wirelessly to the system’s

Control Panel; the event code + 3 images are sent over GPRS/GSM network, directly to the

Monitoring Station and optionally to the user’s mobile phone.

1.1 Graphic conventions

Icon

Description

Note

Important note

Caution

Issues that may cause system malfunctions

Warning

Issues that may cause damage to the system or actual bodily harm

Master User

Menus accessed with the Master password

Installer

Menus accessed with the Installer password

Remote Access

Menus that can be accessed remotely

1.2 Features

The AlarmView system offers:

 A range of wireless peripherals such as movement/smoke detectors, panic buttons, remote

keypads, key fobs, door contacts, etc.

 Alarm & Visual notification to the end-user, by mobile phone or email

 Image request by (predefined) mobile phone from each camera, plus the ability to control the

system remotely

 “Matched field-of view” between detector and camera, with no dead spots

 Flash correction in low light

 High quality color images

1: Introduction

AlarmView Installation Guide

 Alarm event reporting:

 ContactID, SIA Protocols over SMS/GPRS-IP

 Images - Visual transmission over MMS/Email/GPRS

MMS (Multimedia Messaging Service) service requires Internet plan and costs

money, including text messages sent via this service.

 Full “Double report”

 End user notification by SMS & Email over MMS

 Control of the system activation and camera’s image requests, by SMS commands

 Built-in quad band GSM/GPRS communication modem with SMS text as backup

 Advanced SmartView supervised wireless visual link:

 2 Way supervised and secured radio network

 128bit encryption key

 Supervision every 10 sec

 2.4Ghz FHSS (Frequency Hopping Spread Spectrum) & Diversity receiver (2 antennas)

 Supervised 868 MHz link for standard wireless peripherals

 Graphic, user-friendly LCD display

 Easy battery replacement

 Android application for controlling the alarm system by a smartphone. The application can be

sent by PIMA to the end users.

1.3 Specifications

The specifications listed below are for the system’s Control Panel, the specifications for each of

the detectors and accessories can be found in the AlarmView peripherals guide.

Number of wireless zones

Up to 30: 23 wireless, 1 hardwired, 6 visual

Wireless Peripherals

 Up to 6 Key fobs or keypads

 Up to 6 Panic buttons

 Internal/External siren

Arming modes

Away/Home/Partial

Alarm types

Silent, siren or sounder

Built-in siren

Piezoelectric, 90dB

External siren

1 siren, wireless (indoor/outdoor)

Event log

256 events1, non-volatile, with time & date stamp

Codes

8 codes, up to 8 digits each (numeric value 1-4):

 Master user

 4 Regular users (or up to 4 digit code, numeric value 0-9, with external keypad)

 Duress code

 Limited 24H code

 Installer code

I/O

1 PGM output, 3 trigger inputs

Special functions

 Remote control by SMS from authorized mobile phones, ensuring privacy and

security.

 Remote look-in via an MMS from an authorized mobile phone, ensuring privacy

and security.

 Local USB connection for setup and firmware upgrade

1 500 events when using the Programming Tool application.

1: Introduction

AlarmView Installation Guide

Real-time clock

Time and Date stamp

1.3.1 Wireless network

Advanced wireless link for visual zones

Frequency Band

2.4 GHz ISM band

TX Power

Up to 100mW

Transmission method

 2-way communication

 GFSK

 Frequency Hopping Spread Spectrum (FHSS)

Supervision

Up to 20 seconds

Secured Wireless Network

 48 bit factory set ID code

 Built-in security using a link key (prevents unauthorized access)

 Data encryption (up to 48-bit)

Expected Range2

Up to 100 meters (indoor)

Wireless link for standard peripherals

Frequency

868.35 MHz

Supervision

Randomly, every 20 to 50 minutes

Transmission method

FM Narrow Band

Expected Range2

Up to 100 meters (indoor; can be extended using the RP-15 repeater)

1.3.2 Communication

Modem

Interface

Quad-band GSM/GPRS

Report destinations

CMS Receivers, mobile phones, Email accounts

Reporting formats

SMS/MMS/Email (by SMTP)/GPRS-IP

End User contacts

Reporting options/formats:

 GSM/GPRS, SMS/MMS/Email Notifications

 Four cellular phone numbers

 Four email accounts

CMS contacts

Reporting options/formats: GSM/GPRS, SMS/MMS/ Email notifications

 Two IP address (programmable IP address and Port)

 Two phone numbers

 Two Email accounts

2 Range is impacted by building materials and interference

1: Introduction

AlarmView Installation Guide

1.3.3 Physical and electric attributes

Physical Attributes

Dimensions

225 x 138 x 40 mm

Weight:

With Battery

Without battery

687 grams

577 grams

Casing

Plastic - PC/ABC 94/V0

Environmental Data

Operating temperature

-10ºC - +58ºC

Storage temperature

-25ºC - +70ºC

Humidity

0 to 85%, non condensing

Electrical Data

Power supply

+12VDC/1A

Current drain

100mA standby, 0.7A peak

Backup battery

+4.8 VDC,

4 x Ni-MH 2 Ah, up to 12 hours

To prevent damage to the system’s Control Panel, use only original AC

adaptor and backup battery pack from PIMA Electronic Systems.

2: Quick Reference

AlarmView Installation Guide

2 Quick Reference

2.1 System components

The AlarmView system consists of the Control Panel, 23 wireless zones, 1 hardwired zone (no. 24),

6 Visual zones and up to 36 standard 868 MHz wireless peripherals - 6 Key fobs/wireless keypads,

and 6 Panic buttons - as well as one wireless siren.

 The

Control Panel: it

is consisted of the main circuitry, GPRS/GSM communication module,

standard wireless transceiver and a visual dedicated wireless transceiver.

Figure 1. The

Control Panel

 Visual zone detectors: the SmartView supervised wireless PIR motion detectors are composed

of two types, that are combined with high-quality color cameras:

 SmartView: high quality rapid acquisition camera, with PIR detector.

 OutView: highly resistant outdoor camera, with trigger input from external sources,

e.g., detectors, door bell, etc.

 Wireless detectors: the AlarmView system supports a wide range of wireless detectors,

including door contacts, PIR and Pet-immune motion detectors, Smoke detectors, etc.

 Sirens: the Control Panel has a built-in siren; an external wireless siren and strobe, or third

party standalone DC siren with trigger activation, can also be installed.

 Key fobs/Remote controls: these can be used to arm/disarm the system.

 Panic/Medical pendant/Wrist watch: the AlarmView system can be used to transmit visual

enhanced medical emergency and duress alerts, using a wrist transmitter and/or

emergency pendant.

2: Quick Reference

AlarmView Installation Guide

2.2 Control Panel overview

The next drawings show the Control Panel’s front and back sides.

Figure 2. The Control Panel keys

Figure 3. Control Panel’s back side3

2.2.1 Key definition

The table below details the Control Panel’s key definition and functions:

Arming keys

Away

Arm to Away (full) mode

Home

Arm to Home mode

Part

Arm to Partial mode

Function keys

Left

Access the menus/Select/Insert

Right

Display the system’s status/Cancel/Delete

3 The tamper switch is an order option and is only available if specified in the original order.

Navigation/

numeral keys

LCD display

Arm Away

Indication

LEDs

Arm Home

Arm Part

Left function key Right function key

2: Quick Reference

AlarmView Installation Guide

Navigation keys

Confirm

Scroll up/alphanumeric values: A-Z, 0-9, #+,@-./space_!/numeral 1

Down

Scroll down/alphanumeric values (see above) /numeral 3

Left

Scroll left/Exit/Back/numeral 4

Right

Scroll right/Access/Duplicate previous character/numeral 2

2.2.2 Main LCD display

The LCD screen shows at any given time the system’s status, as well as the current time, GSM

service provider’s name and signal level; see the following diagram for details.

Figure 4. The LCD display and buttons

2.2.3 Activity messages

The available messages are:

 Updating - displayed after initial

startup, system reset and when

exiting the menus.

 Alarm

 Disarm

 Exit Delay

 Entry Delay

 Arm Away

 Arm Home

 Arm Part

2.2.4 Icons

The available icons are:

Transmission of SMS message

Low backup battery

GSM reception level

Battery disconnected

GSM network error

GPRS transmission

AC loss

2: Quick Reference

AlarmView Installation Guide

2.2.5 Sound indicators

Following are the sounds emitted by the system and the keypad:

Tones

Sound

Sounded when

♪

Single beep

A key is pressed

♪-♪

Two beeps

A menu timeout occurs – exits to main menu

♪-♪-♪

Three beeps

Successful command/operation

♪-♪-♪-♪…

Continuous beeps

Entry/exit delay mode

♪--------♪

Long beep

Illegal command or entry refusal



Chime

The chime is activated

2.2.6 LED indicators

The table below shows the LED color indicators and their meaning.

LED

Color

Behavior

Green

Power on

Blank

Power loss

Blue, blinking

Wireless communication is active

Green, blinking

Cellular connection - OK

Off

No cellular connection

Orange, 3 blinks

Message waiting to be processed

Red

System trouble; see LCD display for further information

White, blinking

Alarm triggered – all modes; blinking will stop when re-arming,

or entering the system log.

2: Quick Reference

AlarmView Installation Guide

2.3 INFO screen - system status

View the status of all active zones by pressing the INFO right function button (in the main screen).

The info screen consists of a table showing all active zones.

Figure 5. INFO screen example

A zone with several events will toggle between the various open events at one second intervals.

The applicable events and their indication are shown in the table below:

Display

Event

Empty field

Disabled or undefined zone

1-30

Active zone - normal condition

Open zone (“System not ready”)

Open zone tamper

Bypassed zone

Low battery

Supervision loss

Alarm

3: System Installation

AlarmView Installation Guide

3 System Installation

3.1 Inserting the SIM card

 Don’t use PIN code SIM cards

 Before inserting the card, ensure that the system power is OFF.

To insert the SIM card:

1. Slide down, open and gently lift the SIM card holder, on the back side of

the Control Panel.

2. Insert the SIM card into the holder with the card’s metal contacts

facing down.

3. Lower the SIM card holder and close it - make sure the SIM card is

properly aligned and locked in its place.

3.2 Connecting the backup battery

To connect the backup battery:

1. Unscrew and remove the battery cover from the back cover

2. Connect the battery wires’ connector to its designated terminal

3. Close the battery cover and fasten the screw.

3: System Installation

AlarmView Installation Guide

3.3 Mounting the Control Panel

After powering up the system it is recommended that you test the system’s wireless and GSM

reception levels prior to mounting the unit on the wall.

To mount the Control Panel:

1. Drill the two holes corresponding to the two elliptical mounting holes.

2. Insert masonry anchors into the drilled holes.

3. Fasten the screws to the masonry anchors, leaving a

space of about 5mm between the screw heads and wall.

4. Align the two screw heads with the two corresponding

elliptical mounting holes and slide it down as far as the

screw head will allow (about 10mm).

3.4 Mounting the backplate

To mount the backplate:

1. Using a Philips screwdriver, remove the two screws at the

bottom of the Control Panel.

2. Insert a flat head screwdriver into the opening notch,

below the location of the screws, and apply gentle pressure

to release the closure clasp and open the cover.

3. Lift and remove the top cover.

4. Remove the plastic circuit board holder from the back

cover, by applying gentle pressure on the clasps located on

both sides of it, and pull away carefully.

5. Drill six mounting holes as well (and one for a tamper, if

installed; see the next sub-section).

6. Insert masonry anchors into the drilled holes.

3: System Installation

AlarmView Installation Guide

3.4.1 Back tamper (order option)

1. If a tamper is installed, drill another hole for the tamper’s

knockout4.

2. When closing the panel, make sure the back tamper button

is pressed against the backplate’s tamper pin.

The Tamper is an order option and is only available if specified in the original order.

3.5 Connecting external antenna (order option)

The Control Panel has an internal GSM antenna; however, you can

add an external antenna for a better GSM reception. Note that this

option is only available, when the AlarmView is preordered with the

external antenna base installed.

To connect an external antenna, place its connector on the antenna

base, on top of the Control Panel and rotate it clockwise until secured.

3.6 Connecting the AC adapter

Do not plug the AC adapter into the outlet, before connecting the transformer

cable to the Control Panel.

To connect the power source:

1. Pull and remove the wiring protector from the back cover.

2. Insert the power adapter cable into the power jack.

3. Plug the transformer into the AC outlet. Make sure the

green LED power indicator on the front side of the

Control panel is illuminated and the LCD displays the

startup screen.

4 When the control panel is forcibly removed from the wall, the knockout breaks and the tamper is activated.

3: System Installation

AlarmView Installation Guide

3.7 Connecting standalone wired siren

The Control Panel has an internal siren built-in; you can also connect an external wired and or

wireless siren/strobe to it. To connect a wired siren/strobe:

1. Thread the siren’s wires through the opening in the back plate.

2. Connect the siren’s (-) to the PGM terminal.

3. Connect the siren’s (COM) to the COM terminal and the Control Panel’s (-).

4. Connect the siren’s (+) to an external power source

Figure 6. External siren wiring scheme

The external siren current consumption should not exceed 500mA

3.8 Closing the Control Panel

To close the Control Panel in order to complete the installation, follow the next steps:

1. Insert the plastic circuit board enclosure, by

gently pressing it into place.

2. Attach the front panel to the Control Panel and

push down the two clasps located on both sides

of it, until you hear an audible press.

3. Press the two parts one against each other on

the lower side, until locked.

4. Using a Philips screwdriver, replace the two

screws and tighten them at the bottom of the

Control Panel.

5. Connect the transformer to the Control Panel.

+ 12V - TR1 COM TR2 TR3 COM PGM

PGM

External power

source -

4: Setup and Programming

AlarmView Installation Guide

4 Setup and Programming

4.1 Overview

The AlarmView system has two menus: Installer, and Master user. Each menu contains its own

parameters to program and has its own password.

Full programming and parameter change can also be done remotely, by the Monitoring Station

operator, using PIMA’s remote access Programming Utility software.

Depending on the action required, some menus are accessible to both the master and installer

while others are exclusive to either one or the other.

4.2 The Installer menu’s map

Global Settings

Zone Bypass

User Account

OPTIONS

EVENT LOG

Tests

Enable Programming

Display Version

SERVICE

System Reset

Regular Users

Master User

Duress Code

Installer

24H Limited Code

PASSWORDS

SET CLOCK

Time

Date

Zones/Peripherals

PROGRAMMING

User Contacts

Communication

System Options

CMS Contacts

Factory Defaults

Local Programming

Firmware Upgrade

STOP COMM.

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Pima Wireless AlarmView Installation guide

Brand: Pima Wireless

Model: AlarmView

Category: Touch screen monitors

Type: Installation guide

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Pima Wireless AlarmView Installation guide

Pima Wireless AlarmView Installation guide

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