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Kia, THE COMPANY
Thank you for becoming the owner of a new Kia vehicle.
As a global car manufacturer focused on building high-quality vehi-
cles with exceptional value, Kia Motors is dedicated to providing you
with a customer service experience that exceeds your expectations.
All information contained in this Owner’s Manual was accurate at the
time of publication. However, Kia reserves the right to make changes
at any time so that our policy of continual product improvement can
be carried out.
This manual applies to all trims of this vehicle and includes images,
descriptions, and explanations of optional as well as standard equip-
ment. As a result, some material in this manual may not be applicable
to your specific Kia vehicle. Some images are shown for illustration
only and may show features that differ from those on your vehicle.
Drive safely and enjoy your Kia!
i
Thank you for choosing a Kia vehicle.
When you require service, remember that your Kia dealer
knows your vehicle best. Your dealer has factory-trained tech-
nicians, recommended special tools and genuine Kia replace-
ment parts. It is dedicated to your complete customer satisfac-
tion.
Because subsequent owners require this important information
as well, this publication should remain with the vehicle if it is
sold.
This manual will familiarize you with operational, mainte-
nance and safety information about your new vehicle. It is sup-
plemented by a Warranty and Consumer Information manual
that provides important information on all warranties regarding
your vehicle.
We urge you to read these publications carefully and follow the
recommendations to help assure enjoyable and safe operation
of your new vehicle.
Kia offers a great variety of options, components and features
for its various models. Therefore, some of the equipment
described in this manual, along with the various illustrations,
may not be applicable to your particular vehicle.
The information and specifications provided in this manual
were accurate at the time of printing. Kia reserves the right to
discontinue or change specifications or design at any time
without notice and without incurring any obligation. If you
have questions, always check with your Kia dealer.
We assure you of our continuing interest in your motoring
pleasure and satisfaction in your Kia vehicle.
© 2020 Kia Canada Inc.
All rights reserved. Reproduction by any means, electronic or
mechanical, including photocopying, recording, or by any
information storage and retrieval system or translation in
whole or part is not permitted without written authorization
from Kia Canada Inc..
Printed in Korea
Foreword
ii
Foreword
We want to help you get the greatest
possible driving pleasure from your
vehicle. Your Owner’s Manual can
assist you in many ways. We strong-
ly recommend that you read the
entire manual. In order to minimize
the chance of death or injury, you
must read the WARNING and CAU-
TION sections in the manual.
Illustrations complement the words
in this manual to best explain how to
enjoy your vehicle. By reading your
manual, you will learn about fea-
tures, important safety information,
and driving tips under various road
conditions.
The general layout of the manual is
provided in the Table of Contents.
Use the index when looking for a
specific area or subject; it has an
alphabetical listing of all information
in your manual.
Sections: This manual has nine sec-
tions plus an index. Each section
begins with a brief list of contents so
you can tell at a glance if that section
has the information you want.
You will find various WARNINGs,
CAUTIONs, and NOTICEs in this
manual. These WARNINGs were pre-
pared to enhance your personal safe-
ty. You should carefully read and follow
ALL procedures and recommenda-
tions provided in these WARNINGs,
CAUTIONs and NOTICEs.
✽✽ NOTICE
A NOTICE indicates interesting or
helpful information is being provided.
HOW TO USE THIS MANUAL
WARNING
A WARNING indicates a situa-
tion in which harm, serious bod-
ily injury or death could result if
the warning is ignored.
CAUTION
A CAUTION indicates a situation
in which damage to your vehicle
could result if the caution is
ignored.
table of contents
1
2
3
4
5
6
7
8
I
Introduction
Your vehicle at a glance
Safety features of your vehicle
Features of your vehicle
Driving your vehicle
What to do in an emergency
Maintenance
Specifications, Consumer information and
Reporting safety defects
Index
HEV (HYBRID ELECTRIC VEHICLE) SYSTEM / H2
PHEV (PLUG-IN ELECTRIC VEHICLE) SYSTEM / H3
CHARGING THE PLUG-IN HYBRID VEHICLE / H4
DRIVING THE HYBRID/PLUG-IN HYBRID VEHICLE / H28
ENERGY FLOW / H36
PLUG-IN HYBRID ENERGY FLOW / H38
STARTING THE HYBRID/PLUG-IN HYBRID VEHICLE (SMART KEY) / H40
COMPONENTS OF THE HYBRID/PLUG-IN HYBRID VEHICLE / H42
Hybrid System Overview
H2
HEV (HYBRID ELECTRIC VEHICLE) SYSTEM
The Kia Hybrid Electric Vehicle (HEV) uses both the gasoline engine and the electric motor for power. The electric
motor is run by a 240V high-voltage HEV battery.
Depending on the driving conditions, the HEV computer selectively operates between the engine and the electric
motor or even both at the same time.
Fuel efficiency increases when the engine is at idle, or when the vehicle is driven by the electric motor with the HEV
battery.
The HEV battery charge must be maintained because, at times, the engine may come on even at idle to act as a gen-
erator. Charging also occurs when decelerating or by regenerative braking.
ODEP057140L
Startup/Low speed
cruise Acceleration High speed cruise Deceleration Stop
Electric motor Electric motor+Engine Engine+
Motor or Motor Charging Engine OFF
H3
PHEV (PLUG-IN ELECTRIC VEHICLE) SYSTEM
The Kia Plug-in Hybrid Electric Vehicle (PHEV) shares the characteristics of both a conventional hybrid electric vehi-
cle and an all-electric vehicle.
When used as a conventional hybrid electric vehicle, the HEV computer selectively operates between the engine and
the electric motor or even both at the same time.
When it is operating in the electric vehicle mode, the vehicle is driven only using the electric motor over a certain dis-
tance until the hybrid battery becomes low. The driving distance in EV mode depends on customer driving style and road
conditions. Aggressive driving maneuvers may at times temporarily enable the engine to operate for maximum power.
The hybrid battery can be fully charged by connecting a plug to an external electric power source.
The engine can be turned on based on a number of factors such as heater usage and a frequent operation of the
accelerator pedal by a driver in Charge Depleting mode.
ODEP057141L
Electric Vehicle Mode
Start up/Low speed
Acceleration High speed Deceleration External charging
Electric motor
CD (Charge Depleting) Mode CS (Charge Sustaining) Mode Charging
Motor Engine+Motor Engine+Motor
or Motor Charging Battery charging
6
H4
Charging Information
• AC Charger: The plug-in hybrid
vehicle is charged by plugging into
a AC Charger installed in your
home or a public charging station.
(For further details, refer to the 'AC
Charge'.)
• Trickle Charger: The plug-in hybrid
vehicle can be charged by using
household electricity.
The electrical outlet in your home
must comply with regulations and
can safely accommodate the
Voltage / Current (Amps) / Power
(Watts) ratings specified on the
trickle charge. Use only as a back-
up charger.
Charging Time
• AC Charger: Takes about 2 hours
15 minutes at room temperature
(Can be charged to 100%.).
Depending on the condition and
durability of the high-voltage bat-
tery, charger specifications, and
ambient temperature, the time
required for charging the high-volt-
age battery may vary.
• Trickle Charger: For charging at
home. Please note that the Trickle
Charger is slower than the AC
Charger.
CHARGING THE PLUG-IN HYBRID VEHICLE
Charging Types
• Depending on the condition and durability of the high voltage battery, charger specifications, and ambient temper-
ature, the time required for charging the high voltage battery may vary.
• Actual charger image and charging method may vary in accordance with the charger manufacturer.
Category Charging Inlet
(Vehicle) Charging Connector Charging Outlet Charging Method Charging Time
AC Charger
AC Charger
installed in homes
or public charging
stations
Approximately 2 hours
15 minutes (to fully
charge the plug-in
hybrid,100%)
Trickle
Charger Household current
For charging at home.
The included Trickle
charger takes about 9
hours at room tempera-
ture (Can be charged to
100%.).
ODEPQ017018 ODEPQ017019
ODEPQ017019 OAEEQ016024
OJFHPQ016021L
ODEPQ017018
H5
Charging Status
You can check the charging status
from the outside of vehicle when
charging or using (it is not driving
status) the high-voltage battery.
➀: Charging indicator lamp
Charging Connector
AUTO/LOCK Mode
You may select when the charging
connector can be locked and
unlocked in the charging inlet.
Press the button to change
between AUTO mode and LOCK
mode.
ODEP047020N
ODEPQ019021L
Operation of
Charging Indicator
Lamp (1)
Charging Status
Turns on (Green) Charging in
progress
Turns off Not Charging or
fully charged
Slowly blinks
(Green) and then
turns off (repeat
for 3 minutes)
Reserved charging
is operating (turns
OFF after 3 min-
utes) or interrup-
tions that temporari-
ly prevent charging
(e.g. power failure)
Quickly
blinks(Green) and
then turns off
(repeats during
operation)
Aux. Battery Saver
+ operating in
progress
Slowly blinks (Red) Malfunction
H6
When the Charging Connector
is Locked
AUTO/LOCK mode button indi-
cator
AUTO/LOCK mode button indica-
tor
• LOCK mode (button indicator off) :
The connector locks when the
charging connector is plugged into
the charging inlet. The connector is
locked until all doors are unlocked
by the driver. This mode can be used
to prevent charging cable theft.
- If the charging connector is
unlocked when all doors are
unlocked, but the charging cable
is not disconnected within 15 sec-
onds, the connector will be auto-
matically locked again.
- If the charging connector is
unlocked when all doors are
unlocked, but all doors are locked
again, immediately, the connector
will be automatically locked again.
• AUTO mode (button indicator on) :
The connector locks when charg-
ing starts. The connector unlocks
when charging is complete. This
mode can be used when charging
in a public charging station.
If the connector does not unlock
automatically after the charging is
completed in AUTO mode, the con-
nector will unlock when all the
doors are unlocked.
❈❈Charging connector
AUTO/LOCK mode
When the charging connector is
plugged into the charging inlet, the
connector lock timing varies with the
modes selected by pressing the but-
ton.
• LOCK mode : The connector locks
automatically when the charging
connector is connected normally.
• AUTO mode : The connector locks
when charging and automatically
unlocks when charging is complet-
ed.
❈For more details, refer to the
“Charging connector AUTO/LOCK
mode”.
❈Locking/unlocking the charging
door
CHARGING THE PLUG-IN HYBRID VEHICLE (CONT.)
LOCK AUTO
Before charging O X
While charging O O
Finished charging O X
LAMP OFF LAMP ON
LOCK mode AUTO mode
H7
The charging door lock/unlock func-
tion works only when the following
conditions are satisfied with the
charging door closed.
If the unlock function does not work,
use the emergency charging door
unlock method to unlock the charg-
ing door. (For more details, refer to
the “Unlock charging door in emer-
gency”)
1. Conditions for lock :
➀: When locking doors from out-
side the vehicle with the
charging door closed.
➁: When locking the driver’s door
using a mechanical key
➂: When locking doors using a
smart key
➃: When pressing the door
lock/unlock button on the front
door outside handle while the
smart key is detected and
doors are unlocked
➄: When locking all vehicle doors
with the charging door closed.
(When locking doors with
functions such as spare key,
smart key, door lock button on
the outside door handle, cen-
tral door lock switch, auto door
lock.)
2. Conditions for unlock :
➀: When unlocking doors from
outside the vehicle with the
charging door closed.
➁: When unlocking the driver’s
door using a mechanical key
➂: When unlocking doors using a
smart key
➃: When pressing the door
lock/unlock button on the front
door outside handle while the
smart key is detected and
doors are locked
➄: When unlocking all vehicle
doors with the charging door
closed. (When unlocking doors
with functions such as spare
key, smart key, door lock but-
ton on the outside door han-
dle, central door lock switch,
auto door lock.)
H8
Scheduled Charging
(if equipped)
• You can set reserved charging
using the Infotainment System.
Refer to the Infotainment System
for detailed information about set-
ting reserved charging.
• Scheduled charging can only be
done when using a AC Charger or
the portable charging cable (ICCB:
In-Cable Control Box).
• When scheduled charging is set
and the AC Charger or the portable
charging cable (ICCB: In-Cable
Control Box) is connected for
charging, the indicator lamp blinks
(for 3 minutes) to indicate that
scheduled charging is set.
• When scheduled charging is set,
charging is not initiated immediate-
ly when the AC Charger or
portable charging cable (ICCB: In-
Cable Control Box) is connected.
• If charging is required immediately,
turn off the scheduled charge
using the Infotainment System or
UVO eco smartphone application
or press the vehicle's scheduled
charge release button( ).
• When the scheduled charge is set,
the charge start time is calculated
by itself. In some cases, charging
may start immediately after con-
necting the charger.
CHARGING THE PLUG-IN HYBRID VEHICLE (CONT.)
ODEPQ017023
H9
• If you press the scheduled charging
deactivation ( ) button to immedi-
ately charge the battery, charging
must be initiated 3 minutes after the
charging cable has been connected.
When you press the scheduled
charging deactivation ( ) button
for immediate charging, the sched-
uled charge setting is not com-
pletely deactivated. If you need to
completely deactivate the sched-
uled charge setting, use the
Infotainment System to finalize the
deactivation.
Refer to "AC Charge or Trickle
Charge" for details about connect-
ing the AC Charger and the
portable charger (ICCB: In-Cable
Control Box).
Charging Precautions
ODEPQ019022
OJFHPQ016021L
■AC Charger
WARNING
- Fires caused by dust or
water
Do not connect the charging
cable connector plug to the vehi-
cle if there is water or dust on the
charging inlet. Connecting while
there is water or dust on the
charging cable connector and
plug may cause a fire or electric
shock.
H10
• Comply with the following in order
to prevent electrical shock when
charging:
- Use a waterproof charger
- Make sure to not touch the charg-
ing connector and charging plug
when your hand is wet
- Do not charge when there is light-
ning
- Do not charge when the charging
connector and plug is wet
WARNING
- Interference with electron-
ic medical devices
When using medical electric
devices such as an implantable
cardiac pacemaker, make sure to
ask the medical team and manu-
facturer whether charging your
electric vehicle will impact the
operation of the medical
devices. In some instances, elec-
tromagnetic waves that are gen-
erated from the charger can seri-
ously impact medical electric
devices such as an implantable
cardiac pacemaker.
WARNING
- Touching the charging
connector
Do not to touch the charging
connector, charging plug, or the
charging inlet when connecting
the charger connecting cable to
the charging outlet and the
charging inlet on the vehicle.
Doing so may result in electro-
cution.
WARNING
- Old or Worn out Electric
Outlets
Do not use old or worn out elec-
tric outlets to charge your vehi-
cle. There may be a risk of fire
and injury when using old worn
out public electrical outlets.
CHARGING THE PLUG-IN HYBRID VEHICLE (CONT.)
WARNING - Charging
cable
• Immediately stop charging
when you discover abnormal
symptoms (smell, smoke).
• Replace the charging cable if
the cable coating is damaged
to prevent electrical shock.
• When connecting or removing
the charging cable, make sure
to hold the charging connec-
tor handle.
(Continued)
H11
• Always keep the charging connec-
tor and charging plug clean and
dry. Be sure to keep the charging
cable in a condition where there is
no water or moisture.
• Before charging the battery, turn
the vehicle OFF.
• Be careful not to drop the charging
connector. The charging connector
can be damaged.
• Always inspect the charging con-
nector terminals for damage or
overheating. Do not use if dam-
aged, as this may damage the
vehicle side charge connector and
is not a warrantable repair.
AC Charge
You can charge your vehicle by plug-
ging into a public charger at a charg-
ing station.
WARNING - Cooling fan
Do not touch the cooling fan
while vehicle is charging. When
the vehicle is switched OFF
while charging, the cooling fan
inside the engine compartment
or interior rear seat may auto-
matically operate.
OJFHPQ016021L
OAEEQ016028
■AC Charger
■AC Charger cable
WARNING
Make sure to use the designat-
ed charger for charging the
vehicle.Using any other charger
may cause failure or lead to
electric shock or fire.
(Continued)
If you pull the cable itself
(without using the handle), the
internal wires may disconnect
or get damaged.This may lead
to electric shock or fire.
H12
How to Connect to an AC charger
1. Depress the brake pedal and
apply the parking brake.
2. Turn OFF all switches, move the
shift lever to P (Park), and turn
OFF the vehicle.
3. After unlocking doors, open the
charging door by pressing it.
4. Open the charging door by press-
ing circle mark (o) area on the
right edge of the charging door.
If the vehicle doors are locked, the
charging door will not open.
✽✽NOTICE
The charging door does not open if
the door are locked/theft alarm sys-
tem is armed.
5. Remove any dust on the charging
connector and charging inlet.
6. Hold the charging connector han-
dle. Then, insert it into the charg-
ing inlet, until you hear a click
sound. If it is not fully connected, a
bad connection between the
charging connector and the charg-
ing terminals may cause a fire.
CHARGING THE PLUG-IN HYBRID VEHICLE (CONT.)
ODEPQ019025
ODEPQ017026
H13
7. Check if the charging cable con-
nection indicator of the high volt-
age battery in the instrument clus-
ter is turned ON.
Charging does not occur when the
indicator is OFF. When the charg-
ing connector is not connected
properly, reconnect the charging
cable to charge.
✽✽NOTICE
• Charging is in progress only when
the shift lever is in P (Park).
Charging the battery with the
Engine Start/Stop button in the
ACC position is possible. However,
it may discharge the 12-V battery.
Thus, if possible, charge the bat-
tery with the Engine Start/Stop
button in the OFF position.
• The charging process is interrupt-
ed temporarily when the shift lever
is moved from P (Park) to Not P(R
(Reverse)/N (Neutral)/D (Drive))
during charging. To resume(restart)
charging, move the shift lever to the
P (park) position. Then, the charging
process is resumed(restarted).
8. After charging has started, the
estimated charging time is dis-
played on the instrument cluster
for about 1 minute. It is also dis-
played, when the driver’s door is
opened with charging in progress.
When scheduled charging is set,
the estimated charging time is dis-
played as “--” .
ODEPQ017028L
ODEPQ019027
ODEPQ019125
■Type A
■Type B
H14
Unlock Connector in Emergency
If the charging connector does not
unlock for some reason, open the
hood and slightly pull the emergency
cable as shown above. The charging
door will then open.
If the charging door does not opened
immediately after pulling the emer-
gency cable in, press the charging
door lightly and pull the emergency
cable again.
The charging cable lock may not
work properly when foreign materials
such as dust enter the cable or the
cable is encrusted with ice.
In that case, the charging cable may
not be disconnected or locked, or the
vehicle may not be charged. If this
happens, open the hood and pull the
emergency cable lightly 2 to 3 times
and then try to disconnect the charg-
ing cable or start recharging.
Charging Status
Checking Charging Status
You can check the charging status
from outside of vehicle when charg-
ing the high-voltage battery.
CHARGING THE PLUG-IN HYBRID VEHICLE (CONT.)
ODEPQ017029
ODEP047020N
H15
How to Disconnect an AC charger
1.The vehicle must be in the AUTO
mode or the doors must be
unlocked in order to be able to dis-
connect the charging connector. A
lock system prevents charger
cable disconnection when the vehi-
cle's doors are locked.
2.While holding the charging con-
nector, pressing the locking
release button (1) and then pull it
out.
To prevent charging cable theft, the
charging connector cannot be dis-
connected from the inlet when the
doors are locked. Unlock all doors
to disconnect the charging connec-
tor from the inlet.
However, if the vehicle is in the
charging connector AUTO mode,
the charging connector automati-
cally unlocks from the inlet when
charging is completed.
ODEPQ017031
CAUTION
In order to disconnect the
charging connector, unlock the
doors to unlatch the charging
connector lock system. If not,
the charging connector and the
vehicle's charging inlet may be
damaged.
Operation of
Charging Indicator
Lamp (1)
Charging Status
Turns on (Green) Charging in
progress
Turns off Not Charging or
fully charged
Slowly blinks
(Green) and then
turns off (repeat
for 3 minutes)
Waiting for sched-
uled charging
(turns off after 3
minutes)
Quickly
blinks(Green) and
then turns off
(repeats during
operation)
Aux. Battery Saver
+ operating in
progress
Slowly blinks (Red) Malfunction
/