Poly OTX 300 User guide

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Software Version 3.0.3 | October 2011 | 3725-63211-002/A
Polycom
®
Immersive
Telepresence (ITP) User’s Guide
© 2011, Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing
includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the
software contained within its products. The software is protected by United States copyright laws and international
treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound
recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.
ii
Trademark Information
POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are
trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United
States and various other countries.
All other trademarks are property of their respective owners.
Patent Information
The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.
iii
About this Guide
The Polycom Immersive Telepresence (ITP) User’s Guide introduces you to the
Polycom Immersive Telepresence (ITP) systems, including the Polycom
RealPresence™ Experience (RPX™) Series, Polycom Open Telepresence
Experience™ (OTX™) solutions, and Polycom Telepresence Experience®
(TPX®) solutions. This guide explains how to use the Polycom Touch Control,
describes what you can expect to see on the displays during meetings in the
ITP room, and provides general guidelines for conducting successful
meetings.
This guide is intended for all users of the Polycom RPX 400 Series, RPX 200
Series, OTX 300 system, OTX 100 system, and TPX 306 system, version 3.0.3. If
you have a Polycom Architected Telepresence™ (ATX™) system with a
Polycom Touch Control, most of the information in this guide pertains to you
as well.
For quick reference information about ITP systems, refer to the Polycom
Immersive Telepresence (ITP) and the Polycom Touch Control Quick Tips document.
This document describes how to use the Polycom Touch Control to perform
common user tasks, such as making and ending calls, controlling audio, and
sharing content.
Additional Polycom documentation is available at the Polycom web site,
http://www.polycom.com/support/video/index.html.
For support or service, please contact your Polycom distributor or go to
Polycom Support at http://support.polycom.com.
Polycom Immersive Telepresence (ITP) User’s Guide
iv
Contents
Polycom, Inc. v
Contents
1 Introducing the Polycom ITP Systems . . . . . . . . . . . . . . . . . 1-1
Key Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Key Features and Benefits of the Polycom RPX Solutions . . . . . . . . . 1–3
Key Features and Benefits of the Polycom OTX Systems . . . . . . . . . . 1–5
Key Features and Benefits of the Polycom TPX HD System . . . . . . . 1–7
2 Using the Polycom Touch Control . . . . . . . . . . . . . . . . . . . . 2-1
Powering the Polycom Touch Control On and Off . . . . . . . . . . . . . . . . . . 2–2
Accessing the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Understanding the Polycom Touch Control Indicators . . . . . . . . . . . . . . . 2–5
Calling and Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Calling by Entering a Name or Number . . . . . . . . . . . . . . . . . . . . 2–9
Calling by Entering a SIP Address . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Calling from the Favorites Screen . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
Calling from the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13
Making Calls Using Meeting Composer . . . . . . . . . . . . . . . . . . . . . . . 2–13
Selecting Sites Using Meeting Composer . . . . . . . . . . . . . . . . . . 2–13
Selecting a Site Using Manual Dial. . . . . . . . . . . . . . . . . . . . . 2–14
Selecting a Site Using Favorites . . . . . . . . . . . . . . . . . . . . . . . 2–16
Selecting a Site Using the Directory . . . . . . . . . . . . . . . . . . . 2–17
Placing a Call Using Meeting Composer . . . . . . . . . . . . . . . . . . . 2–20
Ending a Call Using Meeting Composer . . . . . . . . . . . . . . . . . . . 2–21
Using the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–22
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24
Adjusting the Volume at Your Site . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24
Adjusting the Polycom Touch Control Volume . . . . . . . . . . . . . . . . . 2–24
Muting the Microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–25
Understanding Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–25
Calling the Help Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–25
Polycom Immersive Telepresence (ITP) User’s Guide
vi Polycom, Inc.
3 Viewing People and Content . . . . . . . . . . . . . . . . . . . . . . . 3-1
Viewing People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Viewing People in an RPX Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Viewing People in an OTX or TPX Room . . . . . . . . . . . . . . . . . . . . . . . 3–6
Viewing Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Accessing the Content Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Accessing the Content Monitors in RPX Suites . . . . . . . . . . . . . 3–10
Accessing the Content Monitors in OTX Rooms . . . . . . . . . . . . 3–10
Accessing the Content Monitors in OTX 300 Rooms . . . . . 3–10
Accessing the Content Monitors in Standard OTX 100
Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
Accessing the Content Monitor in OTX 100 Compact
Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
Using a Laptop in the Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
Using a Laptop with People+Content IP . . . . . . . . . . . . . . . . . . . . . . 3–13
Using a Document Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16
Using an Integrated PC (RPX Suites Only) . . . . . . . . . . . . . . . . . . . . . 3–18
Using a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19
4 Conducting Successful Meetings . . . . . . . . . . . . . . . . . . . . . 4-1
Meeting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Video Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
RPX Suites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
OTX Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
TPX Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Audio Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Document Camera Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Meeting Coordinator Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Reserving a Polycom ITP Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
List of Figures
Polycom, Inc. vii
List of Figures
Figure 1-1 Polycom RPX 418M Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Figure 1-2 Polycom OTX 300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Figure 1-3 Polycom TPX 306M Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Figure 2-1 Home Screen Page One (Without Directory Server Registration) . . 2-3
Figure 2-2 Home Screen Page One (With Directory Server Registration) . . . . . 2-3
Figure 2-3 Home Screen Page Two . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Figure 2-4 Home Screen Page Three . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Figure 2-5 Call Screen (In a Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Figure 2-6 Call Participants Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Figure 2-7 Call Screen (In an OTX 300 Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Figure 2-8 OTX 300 Close Up View and Wide Shot View Screen . . . . . . . . . . . . 2-7
Figure 2-9 Keypad Screen (In a Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Figure 2-10 Keypad Screen (Not in a Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Figure 2-11 Keypad Screen (Not in a Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Figure 2-12 Alphanumeric Keyboard Screen (Not in a Call) . . . . . . . . . . . . . . . . 2-10
Figure 2-13 Favorites Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Figure 2-14 Directory Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Figure 2-15 Keypad Screen Using Meeting Composer (With No Participants) . 2-14
Figure 2-16 Alphanumeric Keyboard Screen Using Meeting Composer
(With No Participants) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Figure 2-17 Keypad Screen Using Meeting Composer (With Participants) . . . . 2-15
Figure 2-18 Favorites Screen Using Meeting Composer (With No Participants) 2-16
Figure 2-19 Favorites Screen Using Meeting Composer (With Participants) . . . 2-17
Figure 2-20 Directory Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Figure 2-21 Directory Screen Using Meeting Composer . . . . . . . . . . . . . . . . . . . . 2-18
Figure 2-22 Search Field on the Directory Screen Using Meeting Composer . . 2-19
Figure 2-23 Call Screen (In an OTX 300 Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Figure 2-24 Meeting Composer Hang Up Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Figure 2-25 Calendar Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Figure 2-26 Join Button on the Calendar Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Figure 2-27 Calendar Details Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Figure 2-28 Help Desk Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Figure 3-1 Example of an Adjusted Display in an RPX Suite . . . . . . . . . . . . . . . . 3-8
Figure 3-2 Example of an Adjusted Display in an OTX Room . . . . . . . . . . . . . . . 3-8
Figure 3-3 Content on Three Displays in an OTX 300 Room . . . . . . . . . . . . . . . . 3-9
Polycom Immersive Telepresence (ITP) User’s Guide
viii Polycom, Inc.
Figure 3-4 Laptop Button on the Show Content Screen in an RPX Suite . . . . . 3-12
Figure 3-5 Laptop Stop Button on the Show Content Screen in an RPX Suite . 3-13
Figure 3-6 People+Content IP Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Figure 3-7 Start Button on the People+Content IP Toolbar . . . . . . . . . . . . . . . . . 3-14
Figure 3-8 Stop Button on the People+Content IP Toolbar . . . . . . . . . . . . . . . . . 3-14
Figure 3-9 People+Content IP Button on the Show Content Screen . . . . . . . . . 3-15
Figure 3-10 People+Content IP Stop Button on the Show Content Screen . . . . . 3-15
Figure 3-11 Doc Cam Button on the Show Content Screen . . . . . . . . . . . . . . . . . . 3-16
Figure 3-12 Document Camera Controls on the Show Content Screen . . . . . . . . 3-16
Figure 3-13 Document Camera Spotlight Location on the RPX 400 Main Table 3-17
Figure 3-14 Connecting the USB Drive to the Polycom Touch Control . . . . . . . 3-19
Figure 3-15 Viewing a File on the Polycom Touch Control . . . . . . . . . . . . . . . . . 3-20
1–1
1
Introducing the Polycom ITP Systems
Imagine walking into a comfortable professional meeting environment, taking
a seat, and starting a conversation with your counterparts located across the
world. Without technology in the way, you can focus on the business at hand.
Welcome to immersive telepresence with the Polycom RealPresence
Experience (RPX), Polycom Open Telepresence Experience (OTX) solutions,
and Polycom Telepresence Experience (TPX) solutions.
The Polycom RPX solutions offer unprecedented video in a cinematic view,
extraordinary StereoSurround™ audio, and high resolution content in a truly
immersive meeting environment. The Polycom RPX solutions provide the
ultimate meeting experience for executives in any organization, linking sites
around the globe.
Figure 1-1 Polycom RPX 418M Suite
Polycom Immersive Telepresence (ITP) User’s Guide
1–2
The Polycom OTX system offers Polycom’s Ultimate High Definition video
with true-to-life people dimensions. This real-size video, coupled with
Polycoms superb audio, will enable you to pick up minute facial expressions
and gestures, and clearly hear every bit of conversation. Before long, the
extraordinary realism will make you feel as if your colleagues were sitting
across the table from you rather than being miles away.
Figure 1-2 Polycom OTX 300 System
Introducing the Polycom ITP Systems
1–3
The TPX HD offers Polycom’s Ultimate High Definition video with true-to-life
people dimensions. This real-size video, coupled with Polycom’s superb
audio, will enable you to pick up minute facial expressions and gestures, and
clearly hear every bit of conversation. Before long, the extraordinary realism
will make you feel as if your colleagues were sitting across the table from you
rather than being miles away.
Figure 1-3 Polycom TPX 306M Suite
Key Features and Benefits
The key features and benefits of the Polycom ITP solutions are listed below.
Key Features and Benefits of the Polycom RPX Solutions
The key features and benefits of the Polycom RPX solutions include:
Feature Benefit
High definition
video
Polycom’s Ultimate HD high definition video on large-as-life
displays enables you to experience unprecedented video.
Superior audio
quality
With Polycom’s Ceiling Microphone Arrays, 22 kHz
StereoSurround audio, and a professional grade sound
system, the RPX solutions offer an extraordinary sensory
experience.
Polycom Immersive Telepresence (ITP) User’s Guide
1–4
Easy content
sharing
You can present content at a moment’s notice (whether you
are on or off a video call) by simply plugging a cable into your
laptop. All participants can easily view the content on the
tabletop content monitors.
Polycom Touch
Control and
updated user
interface
The Polycom Touch Control integrates with the rest of the
Polycom product line creating a consistent user interface. The
Polycom Touch Control enables you to manage your
conference by placing video and audio calls, hanging up calls,
adjusting the volume, showing content, and selecting options.
Multipoint
capability
Multipoint capability provides you with the flexibility of
connecting to multiple telepresence rooms as well as
traditional video conferencing systems at the same time.
Multipoint calls can be initiated by the Video Network
Operations Center (VNOC) or they can be user initiated using
the Polycom Meeting Composer™ feature.
Multi-purpose
room
When not used for telepresence conferencing, participants can
be seated on both sides of the main table. In this way, the
room can also be used as a training room, conference room, or
board room — maximizing its use for your organization. The
main table has content displays on both sides of the table so
everyone can see the content being shared in this
configuration.
Seamless video
displays
Large format, seamless video display walls allow for viewing of
continuous video across approximately either 8 feet (for RPX
200 Series solutions) or 16 feet (for RPX 400 Series solutions).
Interoperability The Polycom RPX solutions are interoperable with all
standards-based video conferencing products including other
telepresence solutions, such as the Polycom OTX 300 system,
the OTX 100 system, the Polycom Telepresence Experience
®
(TPX
®
) 306M system, and the Polycom Architected
Telepresence Experience (ATX) system, as well as traditional
(standalone) video conferencing equipment, such as Polycom
HDX™ solutions. RPX systems can now also interoperate with
Cisco Telepresence Interoperability Protocol (TIP) endpoints.
TIP is a proprietary protocol created by Cisco for deployment
with Cisco TelePresence systems.
Transparent
technology
With the cameras hidden behind the displays, the
microphones suspended from the ceiling cloud, the sound
system out of view, and no remote controls on the table, the
technology is hidden. Therefore, instead of spending time
learning how to use the system, you can focus on the business
at hand.
Feature Benefit
Introducing the Polycom ITP Systems
1–5
Key Features and Benefits of the Polycom OTX Systems
The key features and benefits of the Polycom OTX systems include:
All inclusive
environment
Polycom RPX suites include all the furnishings, studio lighting,
acoustic cloud and walls, and electronics. Multiple, flexible
room configurations allow you to choose the solution that suits
your application.
Room mobility The RPX suite is a true room-within-a-room. Because it is
modular and does not attach to the physical room, it installs
easily and can be moved to a new location, leaving the original
room intact.
Feature Benefit
Feature Benefit
Appealing design The OTX room has been designed with a fresh look and feel
that provides broader global appeal and a more consistent
meeting experience. Critical tools and connections are within
easy reach. Additionally, with the optional Complete
Experience Kit (available with the OTX 300 and standard OTX
100 systems), which includes the rear wall and lighting, you
can enhance your telepresence experience with a finished
look and bold lighting. The OTX 300 Complete Experience Kit
also includes signage.
High resolution
content monitors
The OTX 300 and standard OTX 100 systems provide large
21.5-inch high definition tabletop content monitors that rise
automatically on motorized lifts when content is available for
viewing. When not in use, they retract for expanded tabletop
usability.
Optimized
bandwidth
The Polycom OTX system leverages the power of H.264 High
Profile, a standards-based video compression technology that
delivers full HD quality while lowering your bandwidth
requirements by up to 50 percent.
Superior audio
and video quality
Combining Polycom UltimateHD™ technology with Polycom’s
history of providing leading audio solutions, the OTX solution
delivers superior visual quality and 22 kHz StereoSurround
audio. When meeting participants can pick up every nuance of
a conversation, see facial expressions, make eye contact, and
read body language, your organization can improve team
communications and collaboration.
High definition
video quality
Polycom HDX and Ultimate HD video solutions enable you to
experience the highest quality video possible on the large
65-inch LCD displays. The Polycom HDX codecs support
1080p at 30 fps and 720p at 60 fps.
Polycom Immersive Telepresence (ITP) User’s Guide
1–6
New Polycom
Touch Control
and updated
user interface
The Polycom Touch Control integrates with the rest of the
Polycom product line creating a consistent user interface. The
Polycom Touch Control enables you to manage your
conference by placing video and audio calls, hanging up calls,
adjusting the volume, showing content, and selecting options.
Interoperability The Polycom OTX system is interoperable with all
standards-based video conferencing products including other
telepresence solutions, such as the Polycom RPX 400 and
200 Series, the TPX
306M system, the ATX system, as well as
traditional video conferencing products, such as Polycom HDX
solutions. OTX systems can now also interoperate with Cisco
Telepresence Interoperability Protocol (TIP) endpoints. TIP is a
proprietary protocol created by Cisco for deployment with
Cisco TelePresence systems.
Improved
camera
Experience striking 1080p video resolution with Polycom
EagleEye III cameras. Their sharp focus and clear, crisp,
natural colors provide the ultimate HD images.
Unobtrusive
technology
With the cameras concealed, the microphones suspended
from the ceiling, the sound system out of view, and a 7-inch
color Polycom Touch Control to control the conference, the
technology is transparent and easy to use, so you can focus
on your meeting.
Multipoint
capability
Multipoint capability provides you with the flexibility of
connecting to multiple telepresence rooms as well as
traditional video conferencing systems at the same time.
Multipoint calls can be initiated by the Video Network
Operations Center (VNOC) or they can be user initiated using
the Meeting Composer feature.
Multi-purpose
room
When not used for telepresence conferencing, participants can
be seated on both sides of the table. In this way, the room can
also be used as a training room, conference room, or board
room — maximizing its use for your organization. The main
table has content displays on both sides of the table so
everyone can see the content being shared in this
configuration.
Feature Benefit
Introducing the Polycom ITP Systems
1–7
Key Features and Benefits of the Polycom TPX HD System
The key features and benefits of the Polycom TPX HD system include:
Feature Benefit
High definition
video
Polycom’s Ultimate HD high definition video on large-as-life
displays enables you to experience unprecedented video.
Three displays are included for TPX HD 306M rooms.
Superior audio
quality
With Polycom’s Ceiling Microphone Arrays, 22 kHz
StereoSurround audio, and a professional grade sound
system, the TPX HD solutions offer an extraordinary sensory
experience.
Easy content
sharing
You can present content at a moment’s notice (whether you
are on or off a video call) by simply plugging a cable into your
laptop. All participants can easily view the content on the
tabletop content monitors.
Polycom Touch
Control and
updated user
interface
The Polycom Touch Control integrates with the rest of the
Polycom product line creating a consistent user interface. The
Polycom Touch Control enables you to manage your
conference by placing video and audio calls, hanging up calls,
adjusting the volume, showing content, and selecting options.
Multipoint
capability
Multipoint capability provides you with the flexibility of
connecting to multiple telepresence rooms as well as
traditional video conferencing systems at the same time.
Multipoint calls can be initiated by the Video Network
Operations Center (VNOC) or they can be user initiated using
the Polycom Meeting Composer™ feature.
Multi-purpose
room
When not used for telepresence conferencing, participants can
be seated all around the TPX HD table. In this way, the room
can also be used as a training room, conference room, or
board room — maximizing its use for your organization.
Seamless video
displays
Large format, seamless video display walls allow for viewing of
continuous video.
Interoperability The Polycom TPX HD solutions are interoperable with all
standards-based video conferencing products including other
telepresence solutions, such as the Polycom RPX 400 and
200 Series, the Polycom OTX 300 system, the OTX 100
system, and the Polycom Architected Telepresence
Experience (ATX) system, as well as traditional (standalone)
video conferencing equipment, such as Polycom HDX™
solutions. TPX HD systems can now also interoperate with
Cisco Telepresence Interoperability Protocol (TIP) endpoints.
TIP is a proprietary protocol created by Cisco for deployment
with Cisco TelePresence systems.
Polycom Immersive Telepresence (ITP) User’s Guide
1–8
Transparent
technology
With the cameras in the credenza, the microphones
suspended from the ceiling, the sound system out of view, and
no remote controls on the table, the technology is hidden.
Therefore, instead of spending time learning how to use the
system, you can focus on your meeting.
Network options When it comes to setting up your network, you can section off
bandwidth from your existing infrastructure or you can install a
separate network to support telepresence.
Feature Benefit
2–1
2
Using the Polycom Touch Control
The Polycom Touch Control is your interface to the Polycom Immersive
Telepresence experience. It enables you to place video and audio calls, hang up
calls, adjust the volume, show content, and select options. The Polycom Touch
Control is located on the table within easy reach of the center seats at the table.
The procedures in this chapter pertain to the Polycom Touch Control in both
RPX suites and OTX and TPX rooms. Any differences between the RPX, OTX,
and TPX solutions are noted within the procedures. If you have an ATX room
with a Polycom Touch Control, then most of the Polycom Touch Control
functionality also applies to your system.
To use the Polycom Touch Control:
Touch the Polycom Touch Control screen to select an item.
Drag your finger across the screen to scroll.
Touch Back to go to the previous screen.
Touch Home to go to the Home screen.
Most buttons on the Polycom Touch Control will either immediately visually
depress or change color when touched. If a button indicates a state (such as
mute), it may take up to a second for the button to visually indicate the
changed state. If the response time is consistently longer than this or if you
receive no response, contact the Help Desk as described in the Getting Help
section on page 2-25.
If your organization has signed up for Video Network Operations Center (VNOC)
services, the VNOC may handle many or all of the telepresence conferencing tasks
for you. If so, you may not need to use the Polycom Touch Control.
Polycom Immersive Telepresence (ITP) User’s Guide
2–2
Powering the Polycom Touch Control On and Off
To power on the Polycom Touch Control:
>> Connect the Ethernet cable to the underside of the Polycom Touch
Control.
The Home button lights up when the device is powered on.
To power off the Polycom Touch Control:
1 From the Home screen, touch User Settings.
2 Scroll to the Power section.
3 Select Touch Control Power.
4 In the menu that appears, select Power Off the Touch Control.
Polycom recommends allowing the Polycom Touch Control to go to sleep
rather than powering it off. Note that if you choose to power off the
Polycom Touch Control, you must disconnect and reconnect the Ethernet
cable to power it on again.
To wake up the Polycom Touch Control:
>> The Polycom Touch Control goes to sleep after two minutes of inactivity.
Touch the screen to wake it up.
Accessing the Home Screen
The first screen you see on the Polycom Touch Control is the first page of the
Home screen. Each of the three Home screens contains three launcher buttons.
Drag your finger across the screen to view the other buttons.
From page one of the Home screen, you can:
Touch Place a Call to place an audio or video call.
Touch Favorites to display a list of favorite sites (if you are not
registered with a directory server).
Touch Search the Directory to view and search the directory (if you
are registered with a directory server).
Touch Show Content to show content using a laptop, Polycom
People+Content™ IP, an optional document camera (RPX suites only), or
an integrated PC (RPX suites only).
Using the Polycom Touch Control
2–3
Figure 2-1 Home Screen Page One (Without Directory Server Registration)
Figure 2-2 Home Screen Page One (With Directory Server Registration)
From page two of the Home screen, you can:
Touch Audio to mute or adjust the volume of the audio at your site.
Touch Calendar to display the meeting calendar.
Touch System to display system information for all codecs
including:
IP address, model, software version, and system name
Transmit/receive call speed and format statistics
Polycom Immersive Telepresence (ITP) User’s Guide
2–4
Software version for the System Controller paired with the Polycom
Touch Control
Figure 2-3 Home Screen Page Two
From page three of the Home screen, you can:
Touch User Settings to display Polycom Touch Control settings
including brightness, volume, and power.
Touch Administration to display administration settings. Contact
your system administrator if you require any changes to the
administration settings.
Touch Call for Help to get help.
Figure 2-4 Home Screen Page Three
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