Chapter6.Recoveryinformation...79
RecoveryinformationfortheWindows7operating
system..................79
Creatingandusingrecoverymedia.....79
Performingbackupandrecoveryoperations.80
UsingtheRescueandRecoveryworkspace.81
Creatingandusingarescuemedium....82
Reinstallingpreinstalledapplicationsand
devicedrivers.............83
Reinstallingsoftwareprograms......84
Reinstallingdevicedrivers........84
Solvingrecoveryproblems........84
RecoveryinformationfortheWindows8or
Windows8.1operatingsystem........85
Refreshingyourcomputer........85
Resettingyourcomputertothefactorydefault
settings................85
Usingtheadvancedstartupoptions....85
RecoveringyouroperatingsystemifWindows
8orWindows8.1failstostart.......86
RecoveryinformationfortheWindows10operating
system..................86
Chapter7.UsingtheSetupUtility
program................89
StartingtheSetupUtilityprogram.......89
Viewingandchangingsettings........89
UsingBIOSpasswords...........89
Passwordconsiderations.........90
Power-OnPassword..........90
AdministratorPassword.........90
HardDiskPassword...........90
Setting,changing,anddeletingapassword.90
Erasinglostorforgottenpasswords(clearing
CMOS)................91
Enablingordisablingadevice........91
Selectingastartupdevice..........91
Selectingatemporarystartupdevice....92
Selectingorchangingthestartupdevice
sequence...............92
EnablingErPLPScompliancemode......92
ICEperformancemode...........93
ICEthermalalert..............93
ExitingfromtheSetupUtilityprogram.....94
Chapter8.Updatingsystem
programs...............95
Usingsystemprograms...........95
UpdatingtheBIOS.............95
RecoveringfromaPOST/BIOSupdatefailure..95
Chapter9.Preventingproblems...97
Keepingyourcomputercurrent........97
Gettingthelatestdevicedriversforyour
computer...............97
Gettingthelatestsystemupdates.....97
Cleaningandmaintenance..........98
Basics................98
Cleaningyourcomputer.........98
Goodmaintenancepractices.......99
Movingyourcomputer...........100
Chapter10.Troubleshootingand
diagnostics.............103
Basictroubleshooting............103
Troubleshootingprocedure..........104
Troubleshooting..............105
Audioproblems............105
CDproblems.............106
DVDproblems.............107
Intermittentproblems..........109
Keyboard,mouse,orpointingdevice
problems...............109
Monitorproblems............111
Networkingproblems..........112
Optionproblems............115
Performanceandlockupproblems.....116
Printerproblems............117
Serialportproblems...........118
Softwareproblems...........118
USBproblems.............119
LenovoSolutionCenter...........120
Chapter11.Gettinginformation,help,
andservice.............121
Informationresources............121
Windowshelpsystem..........121
SafetyandWarranty...........121
LenovoWebsite............121
LenovoSupportWebsite.........122
Helpandservice..............122
Usingthedocumentationanddiagnostic
program...............122
Callingforservice............122
Usingotherservices..........123
Purchasingadditionalservices......123
AppendixA.Notices.........125
Trademarks................126
AppendixB.Regulatory
information.............127
Exportclassificationnotice..........127
Televisionoutputnotice...........127
Electronicemissionsnotices.........127
iiThinkCentreM73UserGuide