HP EliteDisplay S270c 27-in Curved Display User guide

Brand: HP

Model: EliteDisplay S270c 27-in Curved Display

Category: Flat panel accessories

Type: User guide

This manual is also suitable for

Pavilion 27c 27-in Curved Display

HP 68.6 cm/27-inch Curved Monitors

User Guide

Company, L.P.

For DTS patents, see http://

patents.dts.com. Manufactured under

license from DTS Licensing Limited. DTS,

DTS-HD, the Symbol, & DTS or DTS-HD

and the Symbol together are registered

trademarks of DTS, Inc. © DTS, Inc. All

Rights Reserved.

HDMI, the HDMI Logo and High-Definition

Multimedia Interface are trademarks or

registered trademarks of HDMI Licensing

LLC. Microsoft and Windows are U.S.

registered trademarks of the Microsoft

group of companies.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

First Edition: August 2014

Document part number: 792606-001

About This Guide

This guide provides information on monitor features, setting up the monitor, using the software and

technical specifications.

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

TIP: Text set off in this manner provides helpful hints.

This product incorporates HDMI technology.

DTS certified premium audio solution.

iii

iv About This Guide

Table of contents

1 Product features ................................................................................................................................................ 1

2 Safety and maintenance guidelines .................................................................................................................. 2

Important safety information ................................................................................................................. 2

Maintenance guidelines ........................................................................................................................ 3

Cleaning the monitor ............................................................................................................ 3

Shipping the monitor ............................................................................................................ 3

3 Setting up the monitor ....................................................................................................................................... 4

Use caution when setting up the monitor ............................................................................................. 4

Installing the stand ............................................................................................................................... 4

Rear and side components .................................................................................................................. 6

Connecting the cables .......................................................................................................................... 7

Front panel controls ............................................................................................................................ 10

Adjusting the tilt .................................................................................................................................. 11

Mounting the monitor (select models) ................................................................................................ 11

Removing the monitor stand .............................................................................................. 11

Attaching the VESA mounting bracket (select models) ..................................................... 12

Turning on the monitor ....................................................................................................................... 13

Locating the rating label ..................................................................................................................... 14

Installing a cable lock ......................................................................................................................... 15

4 Operating the monitor ..................................................................................................................................... 16

Software and utilities .......................................................................................................................... 16

The Information file ............................................................................................................ 16

The Image Color Matching file (select models) ................................................................. 16

Installing the .INF and .ICM files ........................................................................................................ 16

Installing from the disc ....................................................................................................... 16

Downloading from the Internet ........................................................................................... 17

Using My Display software (select models) ........................................................................................ 17

Installing the software ........................................................................................................ 17

Using the software ............................................................................................................. 17

Downloading the software ................................................................................................. 18

Using HP Display Assistant software (select models) ........................................................................ 18

Installing the software ........................................................................................................ 18

Using the software ............................................................................................................. 18

Downloading the software ................................................................................................. 19

Using Auto-Sleep Mode ..................................................................................................................... 19

Using the On-Screen Display (OSD) menu ........................................................................................ 20

Menu button functions ........................................................................................................................ 21

Appendix A Technical specifications .................................................................................................................. 23

Recognizing preset display resolutions .............................................................................................. 24

Entering user modes .......................................................................................................... 24

Power adapter .................................................................................................................................... 25

Appendix B Support and troubleshooting .......................................................................................................... 26

Solving common problems ................................................................................................................. 26

Button lockouts ................................................................................................................................... 26

Using the Auto-Adjustment feature (VGA analog input) ..................................................................... 27

Optimizing image performance (VGA analog input) ........................................................................... 28

Product support .................................................................................................................................. 29

Preparing to call technical support ..................................................................................................... 29

Appendix C LCD monitor quality and pixel policy .............................................................................................. 30

1 Product features

The monitor features include:

●

68.6 cm (27-inch) diagonal viewable area display with 1920 x 1080 resolution

●

Curved monitor with wide viewing angle technology for a better field of view

●

One HDMI and one MHL/HDMI video input

●

VGA (analog) video input

●

DisplayPort to HDMI adapter (select models)

●

Integrated 4-Watt speakers with DTS audio technology for a premium audio experience

●

Audio-out (headphone) jack

●

On-Screen Display (OSD) adjustments in several languages for easy setup and screen

optimization

●

My Display software or HP Display Assistant software (depending on the model) included for

adjusting monitor settings

●

Tilt capability

●

Software and documentation disc that includes monitor drivers and product documentation

●

Plug and play capability if supported by your operating system

●

HDCP (High-Bandwidth Digital Content Protection) copy protection on HDMI inputs

●

Energy saver feature to meet requirements for reduced power consumption

NOTE: For safety and regulatory information, refer to the

Product Notices

provided on your media

disc, if one is included, or in your documentation kit. To locate updates to the user guide for your

product, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and

then follow the on-screen instructions.

2 Safety and maintenance guidelines

Important safety information

A power cord is included with the monitor. If another cord is used, use only a power source and

connection appropriate for this monitor. For information on the correct power cord set to use with the

monitor, refer to the

Product Notices

provided on your media disc, if one is included, or in your

documentation kit.

WARNING! To reduce the risk of electric shock or damage to the equipment:

• Plug the power cord into an AC outlet that is easily accessible at all times.

• Disconnect power from the monitor by unplugging the power cord from the AC outlet.

• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed)

3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter.

The grounding pin is an important safety feature.

For your safety, do not place anything on power cords or cables. Arrange them so that no one may

accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the

electrical outlet, grasp the cord by the plug.

To reduce the risk of serious injury, read the

Safety and Comfort Guide

. It describes proper

workstation, setup, posture, and health and work habits for computer users, and provides important

electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/

ergo.

CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for

the computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge

protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips

provide surge protection; the power strips must be specifically labeled as having this ability. Use a

power strip whose manufacturer offers a Damage Replacement Policy so you can replace the

equipment, if surge protection fails.

Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.

WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks,

speakers, chests, or carts may fall over and cause personal injury.

Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot

be pulled, grabbed, or tripped over.

NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a

controlled luminous environment to avoid interference from surrounding light and bright surfaces that

may cause disturbing reflections from the screen.

2 Chapter 2 Safety and maintenance guidelines

Maintenance guidelines

To enhance the performance and extend the life of the monitor:

●

Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those

controls that are covered in the operating instructions. If the monitor is not operating properly or

has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.

●

Use only a power source and connection appropriate for this monitor, as indicated on the label/

back plate of the monitor.

●

Be sure the total ampere rating of the products connected to the outlet does not exceed the

current rating of the electrical outlet, and the total ampere rating of the products connected to the

cord does not exceed the rating of the cord. Look on the power label to determine the ampere

rating (AMPS or A) for each device.

●

Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping

the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.

●

Turn the monitor off when not in use. You can substantially increase the life expectancy of the

monitor by using a screen saver program and turning off the monitor when not in use.

NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.

●

Slots and openings in the cabinet are provided for ventilation. These openings must not be

blocked or covered. Never push objects of any kind into cabinet slots or other openings.

●

Do not drop the monitor or place it on an unstable surface.

●

Do not allow anything to rest on the power cord. Do not walk on the cord.

●

Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.

●

When removing the monitor stand, you must lay the monitor face down on a soft area to prevent

it from getting scratched, defaced, or broken.

Cleaning the monitor

1. Turn off the monitor and unplug the power cord from the back of the unit.

2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.

3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.

CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.

Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the

electronics.

CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene,

thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals may

damage the monitor.

Shipping the monitor

Keep the original packing box in a storage area. You may need it later if you move or ship the

monitor.

Maintenance guidelines 3

3 Setting up the monitor

To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other

attached devices, and then follow the instructions below.

Use caution when setting up the monitor

CAUTION: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure

on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this occurs

the screen will not recover to its normal condition.

CAUTION: Do not lay the monitor face down when installing the stand. Stress on the curvature of

the display panel may damage the panel if the monitor is placed face down.

Installing the stand

TIP: Consider the placement of the monitor, because the bezel might cause interfering reflections

from surrounding light and bright surfaces.

1. Lift the monitor from its box and place it

face up

on a flat surface covered by a clean, dry cloth.

CAUTION: Do not lay the monitor face down when installing the stand. Stress on the curvature

of the display panel may damage the panel if the monitor is placed face down.

2. Slide the stand into the slots in the base until it locks in place.

4 Chapter 3 Setting up the monitor

3. Lift up the bottom of the display panel (1) and insert the stand into the slot on the back of the

display panel until it clicks in place (2).

Installing the stand 5

Rear and side components

Component Function

1 Menu button Press to open the OSD menu, select a menu item from the OSD, or

close the OSD menu.

2 Menu Plus button If the OSD menu is on, press to navigate forward through the OSD

menu and increase adjustment levels.

If the OSD menu is inactive, the function depends on the active video

input and model (see Menu button functions on page 21 for details).

3 Menu Minus button If the OSD menu is on, press to navigate backward through the OSD

menu and decrease adjustment levels.

If the OSD menu is inactive, press to advance to the next active video

input.

4 Audio Plus button Increases volume level.

5 Audio Minus button Decreases volume level.

6 Headphone jack Connects the headphones to the monitor.

7 DC Power connector Connects the DC power adapter to the monitor.

8 HDMI Connects the HDMI cable from the source device to the monitor.

9 HDMI MHL Connects the HDMI or MHL cable from the source device to the

monitor.

10 VGA Connects the VGA cable from the source device to the monitor.

11 Audio In Connects the audio cable from the source device to the monitor.

NOTE: Cables included with your monitor will vary depending on model and region.

6 Chapter 3 Setting up the monitor

Connecting the cables

NOTE: The monitor ships with select cables. Not all cables shown in this section are included with

the monitor.

1. Place the monitor in a convenient, well-ventilated location near the computer.

2. Connect the video cable(s).

NOTE: The monitor will automatically determine which inputs have valid video signals. The

inputs can be selected by pressing the Next Active Input button on the right side of the monitor

or through the On-Screen Display (OSD) by pressing the Menu button and selecting Input

Control.

●

Connect a VGA cable to the VGA connector on the rear of the monitor and the other end to

the VGA connector on the source device.

Connecting the cables 7

●

Connect an HDMI cable to the HDMI port on the rear of the monitor and the other end to

the HDMI port on the source device.

●

Connect an MHL cable to the HDMI MHL port on the rear of the monitor and to the micro

USB port on an MHL-enabled source device, such as a smart phone or tablet, to stream

content from the mobile device to your monitor screen.

NOTE: The MHL video is limited to the mobile device output resolution.

NOTE: The MHL connector also charges your MHL mobile device while connected and

streaming.

NOTE: You can also connect an HDMI cable between the HDMI MHL port on the monitor

and an HDMI source device.

8 Chapter 3 Setting up the monitor

3. Connect an audio cable to the Audio-in jack on the rear of the monitor and the other end to the

Audio-out jack on the source device.

4. Connect one end of the power cord to the power supply (1) and the other end to a grounded

electrical outlet (2), and then connect the round end of the power supply cord to the monitor (3).

WARNING! To reduce the risk of electric shock or damage to the equipment:

Do not disable the power cord grounding plug. The grounding plug is an important safety

feature.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all

times.

Disconnect power from the equipment by unplugging the power cord from the electrical outlet.

For your safety, do not place anything on power cords or cables. Arrange them so that no one

may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from

the electrical outlet, grasp the cord by the plug.

Connecting the cables 9

Front panel controls

Control Function

1 Speakers Provide premium audio sound.

2 Power LED System on = white

System off = off

Sleep mode = amber

Sleep timer mode = blinking amber

3 Power Turns the monitor on or off.

10 Chapter 3 Setting up the monitor

Adjusting the tilt

Tilt the monitor panel forward or backward to set it to a comfortable eye level.

Mounting the monitor (select models)

A VESA mounting bracket is available for select models only. The mounting bracket can be used to

attach the monitor to any standard mounting system with a standard VESA 100mm x 100mm mount

pattern.

NOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket.

CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes. To attach a

third-party mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm long screws are

required. It is important to verify that the manufacturer’s mounting solution is compliant with the VESA

standard and is rated to support the weight of the monitor display panel. For best performance, it is

important to use the power and video cables provided with the monitor.

Removing the monitor stand

You can remove the monitor panel from the stand to install the panel on a wall, a swing arm, or other

mounting fixture.

CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and all

cables are disconnected.

1. Disconnect and remove all cables from the monitor.

2. Lay the monitor

face up

on a flat surface covered by a clean, dry cloth.

CAUTION: Do not lay the monitor face down when installing the stand. Stress on the curvature

of the display panel may damage the panel if the monitor is placed face down.

Adjusting the tilt 11

3. Lift up the bottom of the display panel (1), and then press the release latch (2) and slide the

stand out of the slot on the display panel (3).

Attaching the VESA mounting bracket (select models)

1. Remove the monitor stand. Refer to Removing the monitor stand on page 11.

2. Before attaching the VESA mounting bracket, connect the required cables to the rear of the

monitor. Connect the other ends of the cables to the source devices after the monitor has been

mounted.

3. Insert the tab at the bottom of the VESA bracket into the slot on the back of the display panel

until the bracket clicks in place (1), and then secure the screw on top of the bracket to the

display panel (2).

12 Chapter 3 Setting up the monitor

4. To attach the monitor to a swing arm or other mounting device, insert four mounting screws

through the holes on the mounting device and into the screw holes on the VESA mounting

bracket.

Turning on the monitor

1. Press the power button on the computer to turn it on.

2. Press the power button on the front of the monitor to turn it on.

CAUTION: Burn-in image damage may occur on monitors that display the same static image on

screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you

should always activate a screen saver application or turn off the monitor when it is not in use for a

prolonged period of time. Image retention is a condition that may occur on all LCD screens. Monitors

with a “burned-in image” are not covered under the HP warranty.

* A prolonged period of time is 2 consecutive hours of a static image.

NOTE: If pressing the power button has no effect, the Power Button Lockout feature may be

enabled. To disable this feature, press and hold the monitor power button for 10 seconds.

Turning on the monitor 13

NOTE: You can disable the power LED in the OSD menu. Press the Menu button on the right side

of the monitor, and then select Power Control > Power LED > Off.

When the monitor is powered on, a Monitor Status message is displayed for five seconds. The

message shows which input is the current active signal, the status of the auto-switch source setting

(On or Off; factory default is On), the current preset display resolution, and the recommended preset

display resolution.

The monitor automatically scans the signal inputs for an active input and uses that input for the

display.

Locating the rating label

The rating label on the monitor provides the product number and serial number. You may need these

numbers when contacting HP about the monitor model. The rating label is located on the bottom of

the monitor.

14 Chapter 3 Setting up the monitor

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HP EliteDisplay S270c 27-in Curved Display User guide

Brand: HP

Model: EliteDisplay S270c 27-in Curved Display

Category: Flat panel accessories

Type: User guide

This manual is also suitable for

Pavilion 27c 27-in Curved Display

Download PDF

report

HP EliteDisplay S270c 27-in Curved Display User guide

This manual is also suitable for

HP EliteDisplay S270c 27-in Curved Display User guide

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