4
HSILGNE
1155 Southern Road
Morrow, GA 30260
770-282-8686
WARRANTY
1. TOTO® warrants its lavatory product to be free from defects in materials and workmanship during normal use when properly
installed and serviced, for a period of one (1) year from date of purchase. This limited warranty is extended only to the ORIGINAL
PURCHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser or
owner of the Product. This warranty applies only to TOTO® Product purchased and installed in North, Central, Latin and South
America.
2. TOTO® ’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO® ’s
option, of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and
serviced in accordance with instructions. TOTO® reserves the right to make such inspections as may be necessary in order to
determine the cause of the defect. TOTO® will not charge for labor or parts in connection with warranty repairs or replacements.
TOTO® is not responsible for the cost of removal, return and/or reinstallation of the Product.
3. This warranty does not apply to the following items:
4. In order for this limited warranty to be valid, proof of purchase is required. TOTO® encourages warranty registration upon
purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and
failure to register will not diminish your limited warranty rights.
5. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE OR PROVINCE TO PROVINCE.
6. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO® service facility
together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO® distributor or products
service contractor, or write directly to TOTO® U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295 8134 or (678)
466-1300, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot be returned to
TOTO® , receipt by TOTO® of written notice of the defect together with proof of purchase (original sales receipt) shall constitute
delivery. In such case, TOTO® may choose to repair the Product at the purchaser’s location or pay to transport the Product to a
service facility.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO®. REPAIR, REPLACEMENT OR OTHER
APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE ORIGINAL PURCHASER. TOTO® SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR
FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL
PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY
OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO® ’S RESPON-
SIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A
PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
WARNING! TOTO® shall not be responsible or liable for any failure of, or damage to, this plumbing product or product component
caused by either chloramines in the treatment of public water supply or in-tank bowl cleaners containing chlorine (calcium
hypochlorite). Note: The use of high concentration of chlorine or chlorine related products can seriously damage the fittings. This
damage can cause leakage and serious property damage. For more information, please call us at (888) 295-8134 or (678)
466-1300, if outside the U.S.A.
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or
maintenance of the Product.
c) Damage or loss resulting from sediments or foreign matter contained in a water system.
d) Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous
environment, or improper removal, repair or modification of the Product.
e) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO® or which
the Product is not specified to tolerate.
f) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time
due to use, cleaning practices or water or atmospheric conditions.
