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Warranty Policy

 If you have a warranty issue, please contact our Customer Service Team about your product

issue and how to best handle your problem. Warranty returns should be sent to Tetra Online

Returns, UPG, 555 International Parkway, Daleville, VA 24083, but you must call before

sending in your product in order to get authorization and further directions.

http://www.tetra-fish.com/tetra-fish-customer-service/tetra-warranty-registration.aspx

Attn: Tetra

Spectrum Brands - Pet, Home and Garden Division

3001 Commerce St.

Blacksburg, VA 24060-6671

techsupport@tetra-fish.com

1.800.322.1266

Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the

product, where the product was purchased, or who you purchased the product from. Please

review the warranty carefully, and contact the manufacturer if you have any questions.