Completingthepartsreplacement.....67
Chapter6.Recoveryinformation...69
Creatingandusingrecoverymedia......69
Creatingrecoverymedia.........69
Usingrecoverymedia..........70
Performingbackupandrecoveryoperations...70
Performingabackupoperation......70
Performingarecoveryoperation......71
UsingtheRescueandRecoveryworkspace...71
Creatingandusingarescuemedium......72
Creatingarescuemedium........72
Usingarescuemedium.........73
Reinstallingpreinstalledapplicationsanddevice
drivers..................73
Reinstallingsoftwareprograms........74
Reinstallingdevicedrivers..........75
Solvingrecoveryproblems..........75
Chapter7.UsingtheSetupUtility
program................77
StartingtheSetupUtilityprogram.......77
Viewingandchangingsettings........77
Usingpasswords..............77
Passwordconsiderations.........78
Power-OnPassword..........78
AdministratorPassword.........78
HardDiskPassword...........78
Setting,changing,anddeletingapassword.78
Erasinglostorforgottenpasswords(clearing
CMOS)................79
Enablingordisablingadevice........79
Selectingastartupdevice..........80
Selectingatemporarystartupdevice....80
Selectingorchangingthestartupdevice
sequence...............80
EnablingErPcompliancemode........80
ExitingfromtheSetupUtilityprogram.....81
Chapter8.Updatingsystem
programs...............83
Usingsystemprograms...........83
Updating(ashing)theBIOSfromadisc....83
Updating(ashing)theBIOSfromyouroperating
system..................84
RecoveringfromaPOST/BIOSupdatefailure..84
Chapter9.Preventingproblems...87
Keepingyourcomputercurrent........87
Gettingthelatestdevicedriversforyour
computer...............87
Updatingyouroperatingsystem......87
UsingSystemUpdate..........88
Cleaningandmaintenance..........88
Basics................88
Cleaningyourcomputer.........89
Goodmaintenancepractices.......90
Movingyourcomputer...........90
Chapter10.Troubleshootingand
diagnostics..............93
Basictroubleshooting............93
Troubleshootingprocedure..........94
Troubleshooting..............94
Audioproblems............95
CDproblems.............96
DVDproblems.............97
Intermittentproblems..........99
Keyboard,mouse,orpointingdevice
problems...............99
Monitorproblems............101
Networkingproblems..........102
Optionproblems............105
Performanceandlockupproblems.....106
Printerproblems............108
Serialportproblems...........109
Softwareproblems...........109
USBproblems.............110
Diagnosticprograms............110
LenovoSolutionCenter.........111
LenovoThinkVantageToolbox.......111
PC-DoctorforDOS...........111
Chapter11.Gettinginformation,help,
andservice.............113
Informationresources............113
LenovoThinkVantageTools........113
LenovoWelcome............113
HelpandSupport............113
SafetyandWarranty...........113
LenovoWebsite(http://www.lenovo.com)..113
LenovoSupportWebsite.........114
Helpandservice..............114
Usingthedocumentationanddiagnostic
programs...............114
Callingforservice............114
Usingotherservices..........115
Purchasingadditionalservices......115
AppendixA.Notices.........117
Trademarks................118
iiThinkCentreUserGuide