Philips S231C4AFD/69 User manual

www.philips.com/welcome

EN User manual 1

Customer care and warranty 31

Troubleshooting & FAQs 37

S231C4

Table of Contents

1. For Your Safety .......................................1

1.1 Precautions.........................................................1

1.2 Cleaning ...............................................................2

1.3 Special notes on SMART All-in-One ..2

1.4 Disposal of product and packing

material ................................................................3

2. Setting up the monitor .........................4

2.1 Installation ...........................................................4

2.2 Operating the monitor ...............................6

2.3 Detach the hinge for VESA .......................8

2.4 SMART All-in-One Operation ............10

3. Image Optimization .............................16

3.1 SmartImage .....................................................16

 7HFKQLFDO6SHFLÀFDWLRQV ......................18

4.1 Resolution & Preset PC Modes ..........20

5. Regulatory Information .....................21

6. Customer care and warranty ...........31

6.1 Philips’ Flat Panel Monitors Pixel

Defect Policy ..................................................31

6.2 Customer Care & Warranty .................34

7. Troubleshooting & FAQs ..................37

7.1 Troubleshooting ...........................................37

7.2 General FAQs ...............................................38

7.3 SMART All-in-One FAQs .......................40

1

. For your safet

y

1. For Your Safety

Before operating the SMART All-in-One, please

read this manual thoroughly. This manual should

be retained for future reference.

FCC Class B Radio Frequency Interference

Statement

WARNING: (FOR FCC CERTIFIED MODELS)

NOTE:

This equipment has been tested and found

to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable

protection against harmful interference in a

residential installation. This equipment generates,

uses and can radiate radio frequency energy,

and if not installed and used in accordance with

the instructions, may cause harmful interference

to radio communications. However, there is

no guarantee that interference will not occur

in a particular installation. If this equipment

does cause harmful interference to radio or

television reception, which can be determined

by turning the equipment off and on, the user is

encouraged to try to correct the interference

by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the

equipment and receiver.

3. Connect the equipment into an outlet on

a circuit different from that to which the

receiver is connected.

4. Consult the dealer or an experienced

radio/TV technician for help.

NOTICE:

1. The changes or modiÀcations not expressly

approved by the party responsible for

compliance could void the user’s authority

to operate the equipment.

2. Shielded interface cables and AC power

cord, if any, must be used in order to

comply with the emission limits.

3. The manufacturer is not responsible

for any radio or TV interference caused

by unauthori]ed modiÀcation to this

equipment. It is the responsibilities of the

user to correct such interference.

WARNING:

To prevent Àre or shock ha]ard, do not expose

the monitor to rain or moisture. Dangerously

high voltages are present inside the monitor.

Do not open the cabinet. Refer servicing to

qualiÀed personnel only.

1.1 Precautions

 Do not use the SMART All-in-One near

water, e.g. near a bathtub, washbowl,

kitchen sink, laundry tub, swimming pool or

in a wet basement.

 Do not place the SMART All-in-One

on an unstable cart, stand, or table. If

the SMART All-in-One falls, it can injure

a person and cause serious damage to

the appliance. Use only a cart or stand

recommended by the manufacturer or sold

with the SMART All-in-One.

 Slots and openings in the back and

bottom of the cabinet are provided for

ventilation. To ensure reliable operation of

the SMART All-in-One and to protect it

from overheating, be sure these openings

are not blocked or covered. Do not

place the SMART All-in-One on a bed,

sofa, rug, or similar surface. Do not place

the SMART All-in-One near or over a

radiator or heat register. Do not place

the SMART All-in-One in a bookcase

or cabinet unless proper ventilation is

provided.

 The SMART All-in-One should be

operated only from the type of power

source indicated on the label. If you are not

sure of the type of power supplied to your

home, consult your dealer or local power

company.

2

1

. For your safet

y

 The SMART All-in-One is equipped with

a three-pronged grounded plug, a plug

with a third (grounding) pin. This plug will

fit only into a grounded power outlet as

a safety feature. If your outlet does not

accommodate the three-wire plug, have an

electrician install the correct outlet, or use

an adapter to ground the appliance safely.

Do not defeat the safety purpose of the

grounded plug.

 Unplug the unit during a lightening

storm or when it will not be used for

long period of time. This will protect the

SMART All-in-One from damage due to

power surges.

 Do not overload power strips and

extension cords. Overloading can result in

fire or electric shock.

 Never push any object into the slot

on the SMART All-in-One cabinet. It

could short circuit parts causing a fire or

electric shock. Never spill liquids on the

SMART All-in-One.

 Do not attempt to service the

SMART All-in-One by yourself; opening

or removing covers can expose you to

dangerous voltages and other hazards.

Please refer all servicing to qualified service

personnel.

 To ensure satisfactory operation, use

the SMART All-in-One only with UL

listed computers which have appropriate

configured receptacles marked between

100 - 240V AC, Min. 5A.

 The wall socket shall be installed near the

equipment and shall be easily accessible.

 For use only with the attached power

adapter (Output 19V DC) which have UL,

CSA listed licensed (only for monitor with

power adapter).

Model: ADPC1965

Manufacturer: TPV ELECTRONICS

(FUJIAN) CO., LTD.

Model: ADS-65LSI-19-1 19065G

Manufacturer: SHENZHZEN HONOR

ELECTRONIC CO., LTD.

1.2 Cleaning

 Clean the cabinet regularly with cloth. You

can use soft-detergent to wipe out the

stain, instead of strong-detergent which will

cauterize the product cabinet.

 When cleaning, make sure no detergent is

leaked into the product. The cleaning cloth

should not be too rough as it will scratch

the screen surface.

 Please disconnect the power cord before

cleaning the product.

1.3 Special notes on

SMART All-in-One

The following symptoms are normal with

SMART All-in-One and do not indicate a

problem.

Note

 Due to the nature of the fluorescent light,

the screen may flicker during initial use. Turn

off the Power Switch and then turn it on

again to make sure the flicker disappears.

 You may find slightly uneven brightness

on the screen depending on the desktop

pattern you use.

 The LCD screen has effective pixels of

99.99% or more. It may include blemishes

of 0.01% or less such as a missing pixel or a

pixel lit all of the time.

 Due to the nature of the LCD screen, an

afterimage of the previous screen may

remain after switching the image when the

same image has been displayed for a long

time. The SMART All-in-One will slowly

recover from this.

 When the screen becomes black or

flashing, or cannot illuminate any more,

contact your dealer or service center to

replace parts. Don’t repair the screen by

yourself!

3

1

. For your safet

y

1.4 Disposal of product and packing

material

Waste Electrical and Electronic Equipment-

WEEE

This marking on the product or on its

packaging illustrates that, under European

Directive 2012/19/EU governing used electrical

and electronic appliances, this product may

not be disposed of with normal household

waste. You are responsible for disposal of

this equipment through a designated waste

electrical and electronic equipment collection.

To determine the locations for dropping off

such waste electrical and electronic, contact

your local government ofÀce, the waste disposal

organization that serves your household or the

store at which you purchased the product.

Your new monitor contains materials that can

be recycled and reused. Specialized companies

can recycle your product to increase the

amount of reusable materials and to minimize

the amount to be disposed of.

All redundant packing material has been

omitted. We have done our utmost to make the

packaging easily separable into mono materials.

Please Ànd out about the local regulations on

how to dispose of your old monitor and packing

from your sales representative.

Taking back/Recycling Information for

Customers

Philips establishes technically and economically

viable objectives to optimize the environmental

performance of the organization's product,

service and activities.

From the planning, design and production

stages, Philips emphasizes the important of

making products that can easily be recycled. At

Philips, end-of-life management primarily entails

participation in national take-back initiatives

and recycling programs whenever possible,

preferably in cooperation with competitors,

which recycle all materials (products and related

packaging material) in accordance with all

Environmental Laws and taking back program

with the contractor company.

Your display is manufactured with high quality

materials and components which can be

recycled and reused.

To learn more about our recycling

program please visit: http://www.philips.

com/sites/philipsglobal/about/sustainability/

ourenvironment/productrecyclingservices.page.

4

2. Setting up the monito

r

2. Setting up the monitor

2.1 Installation

Package contents

AC/DC Adapter

VGA Cable (Optional)Audio Cable (Optional)

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Philips and the Philips’ Shield Emblem are registered trademarks of

Philips N.V.

Koninklijke Philips N.V. and are used under license from Koninklijke

Monitor drivers

SmartControl software

User’s Manual

SMART All-in-One

Note

 Use only the AC/DC adapter provided by

Philips.

 Do not install the SMART All-in-One in a

location near heat sources such as radiators

or air ducts, or in a place subject to direct

sunlight, or excessive dust or mechanical

vibration or shock.

 Save the original shipping carton and

packing materials, as they will come in

handy if you ever have to ship your

monitor.

 For maximum protection, repackage your

monitor as it was originally packed at the

factory.

 To keep the SMART All-in-One looking

new, periodically clean it with a soft cloth.

Stubborn stains may be removed with

a cloth lightly dampened with a mild

detergent solution. Never use strong

solvents such as thinner, benzene, or

abrasive cleaners, since these will damage

the cabinet. As a safety precaution, always

unplug the SMART All-in-One before

cleaning it.

 Do not scratch the screen with hard things,

it may cause permanent damage.

 Don’t leak liquid into monitor which will

result in the damage of component.

5

2. Setting up the monito

r

Connection

11

10 8 7

8

6 5 4

3

2 1

9

1

VGA Input (D-Sub)

2

HDMI Input

3

DC Power Input

4

SDHC Card Slot

5

USB Upstream (Type-B)

6

LAN Port (RJ-45)

7

Earphone Output (3.5 mm Stereo)

8

Audio Input (3.5 mm Stereo)

9

USB Downstream (Type-A)

10

Micro-USB (Mini-A)

11

Kensington Anti-theft Lock

Insert your SD card

1. Disconnect the power cord.

2. Insert your SDHC card to the card slot.

Connect for VGA/HDMI input

1. Connect with VGA or HDMI cable

from your PC or AV device to

SMART All-in-One.

2. Connect power cord to SMART All-in-One

Àrmly and press the power button on.

3. The SMART All-in-One turns on and

enters the previous source input selected.

4. Press the input button

to select VGA or

HDMI source.

Connect to either WiFi or Ethernet for

SMART All-in-One input

1. Connect RJ-45 LAN cable to your LAN

port for wired connection.

2. Connect power cord to SMART All-in-One

Àrmly and press the power button on.

3. The SMART All-in-One turns on and

enters the previous source input selected.

4. Press the input button

to select

Android source.

5. Turn on the WiFi or Ethernet function in

the Android system settings screen.

6

2. Setting up the monito

r

Adjusting viewing angle

For optimal viewing, it is recommended to look

at the full face of the SMART All-in-One, then

adjust the SMART All-in-One’s angle to your

own preference.

The SMART All-in-One's tilted angle is

adjustable from 12° to 57.5°.

12° 57.5°

Note

 Do not touch the LCD screen when you

adjust the angle. It may cause damage or

break the LCD screen.

 Careful attention is required not to catch

your fingers or hands when you adjust the

angle.

 It is recommended to stabilize with a fixed

point in order to lock the stand if the tilted

angle is equal to or over 12°.

 Do not adjust the tilt angle less than 12°.

The monitor may fall caused by instability.

 For displays with glossy bezels the user

should consider the placement of the

display as the bezel may cause disturbing

reflections from surrounding light and

bright surfaces.

2.2 Operating the monitor

SMART All-in-One allows you to either use it

as a stand-alone SMART All-in-One in Android

system without any PC connection required, or

as a normal PC monitor when connecting with

PC.

Front control

4

56 2 1378

91011

7

2. Setting up the monito

r

1

Power indicator

2

Press to turn

SMART All-in-One’s power ON

or OFF

.

3

Press to access the OSD menu

for VGA and HDMI input.

In the OSD menu, press to

conÀrm the OSD adjustment.

4

In the OSD menu, adjust the

OSD menu.

5

H

otkey for

internal speakers

volume control.

6

Press to select the input source:

VGA, HDMI, or Android.

7

In the OSD menu, return to

previous OSD layer.

8

H

otkey for

SmartImage

selection.

9

1.0 Megapixel Webcam

10

Webcam activity light

11

Microphone

Description of the On Screen Display

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all

Philips SMART All-in-One. It allows user to

adjust screen performance or to select functions

of the monitor directly through an on-screen

instruction window.

To enter OSD menu

1. Press the hotkey

on the front bezel.

2. Press buttons to select the menu

options.

3. Press button to conÀrm the OSD

selection

.

4. Press button to return to previous OSD

layer

.

5. Press button several times to exit the

OSD menu

.

A user-friendly OSD menu is shown below:

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8

2. Setting up the monito

r

The OSD menu tree

Here is an overall view of the OSD structure

for your reference to work your way around

the different adjustments.

Input

Picture

Audio

Color

Language

OSD Settings

Setup

Main menu Sub menu

VGA

MHL-HDMI

Android

Picture Format

Brightness

Contrast

SmartKolor

SmartTxt

SmartResponse

SmartContrast

Gamma

Pixel Orbiting

Over Scan

Volume

Mute

Audio Source

Color Temperature

sRGB

User Define

English, Deutsch, Español, Ελληνική, Français, Italiano,

Maryar, Nederlands, Português, Português do Brazil,

Polski, Русский, Svenska, Suomi, Türkçe, Čeština,

Українська, ৿࿒፩ၭ, , ᣣᧄ⺆, 㷼ᄙⱥ

Horizontal

Vertical

Transparency

OSD Time Out

Auto

H.Position

V.Position

Phase

Clock

Resolution Notification

S.Power on sync

Reset

Information

Wide Screen, 4:3

0~100

On, Off

Off, Fast, Faster, Fastest

On, Off

1.8, 2.0, 2.2, 2.4, 2.6

On, Off

0~100

On, Off

Audio In, HDMI In

5000K, 6500K, 7500K,

8200K,9300K,11500K

Red: 0~100

Green: 0~100

Blue: 0~100

0~100

Off, 1, 2, 3, 4

5s, 10s, 20s, 30s, 60s

0~100

On, Off

Yes, No

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This monitor is designed for optimal

performance at its native resolution,

1920×1080@60Hz.

Display of the native resolution alert can be

switched off from Setup in the OSD menu.

2.3 Detach the hinge for VESA

Before you start detaching the hinge, please

follow the instructions below to avoid any

possible damage or injury.

1. Place the monitor face down on a smooth

surface. Pay attention not to scratch or

damage the screen.

2. Use your Àngers to squeeze the hinge

cover gently till the hook slip out of the

slot.

3. Use a screwdriver to loosen 4 screws.

4. Remove the stand from the monitor body.

9

2. Setting up the monito

r

Note

This monitor accepts a 75mm x 75mm VESA-

Compliant mounting interface.

75mm

10

2. Setting up the monito

r

2.4 SMART All-in-One Operation

Philips SMART All-in-One bundles with Android system which applies touch panel technology for

users to use it as a stand-along PC. It does not require any PC connections and can be controlled with

Àgures ² touching the panel for selection and conÀrmation.To enter the Android Home screen, press

the hotkey

on the front bezel, and select Android as the input source.

2.4-1 Home screen

The Home screen is composed of Àve screen panels. By tapping and sliding on the screen, you can

move left or right across the central Home screen, and look for more widgets, shortcuts, or other items

located on each screen panel.

You can also add shortcuts, widgets or change the desktop wallpaper on each screen panel.

1

32 4 5 76

No. Icon Descriptions

1 Short cut for Google Search

2

Back to previous page

3

Back to Android Home Screen

4

Display recently used application

5

Snap for screen shot

6

Application Gallery

7

NotiÀcation / Local Time / Settings

11

2. Setting up the monito

r

2.4-2 Customizing your Home Screen

Adding application icons, shortcuts, or widgets to the home screen as your preference. You can also

change the wallpaper.

Add an item to the Home Screen:

1. Tap on the icon in the ststem bar to enetr the APPS gallery screen.

2. Select [APPS] or [WIDGETS].

3. Tap and hold the item until it enlarged. Drag the item to the place you preferred on the Home

Screen.

Move an item on the Home Screen:

1. tap and hold the item until it enlarged.

2. Drag the item to the place you preferred on the Home Screen.

Remove an item from the Home Screen:

1. Tap and hold the item until it enlarged. The Trash Can icon displayed.

2. Drag the item to the Trash Can icon to remove the item from the Home Screen.

Change the wallpaper:

1. Make a long tap (click and hold) on an empty space on the Home Screen.

2. A [Choose wallpaper from] conÀguration screen will appear.

3. Click one of the wallpaper sources among [Gallery], [Live Wallpapers], [Select], or [Wallpapers].

4. In the selected wallpaper source screen, select one and click [Set wallpaper] to change the

wallpaper. Or right-click to exit the wallpaper source screen and go back to Home screen.

5. Some wallpapers allow changing the wallpaper color, such as [Magic Smoke]. If a [Settings…]

prompt displays on screen, tap on it, a [Tap to change] prompt displays on the top of screen. Tap

on the screen to conÀgure and cycle through the different colors.

6. You can click the

button to go back previous screen without renewing any changed settings.

Note

 All five Home Screen panels share the same background. You cannot set different wallpapers for

each of them.

12

2. Setting up the monito

r

2.4-3 Google Search

1. Click on the icon in the Home screen. The on-screen keyboard displayed.

2. Type a keyword or text in the URL box. As you type, the search results that fully or partially match

the text being typed appear.

3. Scroll the listed search results and clcik the desired result.

4. The matching application or the browser with matching web links opens.

5. Click the desired link if you want to view a web page.

Note

 The serch engine may differ depanding on countries.

13

2. Setting up the monito

r

2.4-4 APPS Gallery

1. Click on the icon in the system bar to enter the APPS gallery screen.

2. Click on the application icon to open it.

3. Click on the

icon to return to the Home Screen, or click on the icon to return to

the previous screen.

14

2. Setting up the monito

r

2.4-5 Android system settings

Click the icon

Settings

in the central Android Home screen.

Main Menu Sub Menu Item Description

WIRELESS &

NETWORKS

Wi-Fi Set up Wi-Fi

Bluetooth Bluetooth settings

Ethernet Ethernet conÀguration

More Set up VPN & portable hotspot

DEVICE Sound Set the volume level.

Display Set the wallpaper, sleep timer, and font size for the

SMART All-in-One.

Storage Display the storage information.

Apps Manage the Apps installed.

Users add user

PERSONAL Location access Access to my location and LOCATION SOURCES.

Security Disable and set the safety security function.

Language & input Select and set the language option.

Backup & reset Recover to the factory default settings.

ACCOUNTS Add account Add your account.

15

2. Setting up the monito

r

SYSTEM Date & time Set up the system date and time.

Accessibility

Developer options The internet data is used after clicking the option

About Display the information for the SMART All-in-One.

Note

 The graphics are for illustration purpose only, they may differ depanding on the countries. Please

refer to the actual products.

16

3

. Image Optimizatio

n

3. Image Optimization

What is it?

SmartImage provides presets that optimize

display for different types of content, dynamically

adjusting brightness, contrast, color and

sharpness in real time. Whether you're working

with text applications, displaying images or

watching a video, Philips SmartImage delivers

great optimized monitor performance.

Why do I need it?

You want a monitor that delivers optimized

display all your favorite types of content,

SmartImage software dynamically adjust

brightness, contrast, color and sharpness in

real time to enhance your monitor viewing

experience.

How does it work?

SmartImage is an exclusive, leading edge Philips

technology that analyzes the content displayed

on your screen. Based on a scenario you select,

SmartImage dynamically enhances the contrast,

color saturation and sharpness of images to

enhance the contents being displayed - all in

real time with the press of a single button.

3.1 SmartImage

1. Press hotkey to launch the SmartImage

OSD.

2. Press or button to select one of the

SmartImage settings.

3. The SmartImage OSD will remain on

screen for 5 seconds, or you can also press

button to conÀrm.

4. When SmartImage is enabled, the sRGB

scheme is disabled automatically. To use

sRGB, you need to disable select {Off} for

the SmartImage.

There are seven modes to select: Text, OfÀce,

Photo, Movie, Game, Economy and Off.

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 Text: Helps improve reading of text

based application like PDF ebooks. By

using a special algorithm which increases

the contrast and boundary sharpness

of text content, the display is optimized

for a stress-free reading by adjusting the

brightness, contrast and color temperature

of the monitor.

 Office: Enhances text and dampens

brightness to increase readability and

reduce eye strain. This mode significantly

enhances readability and productivity when

you’re working with spreadsheets, PDF files,

scanned articles or other general office

applications.

 Photo: This profile combines color

saturation, dynamic contrast and sharpness

enhancement to display photos and other

images with outstanding clarity in vibrant

colors - all without artifacts and faded

colors.

 Movie: Ramped up luminance, deepened

color saturation, dynamic contrast and

razor sharpness displays every details in

darker areas of your videos without color

washout in brighter areas maintaining a

dynamic natural values for the ultimate

video display.

17

3

. Image Optimizatio

n

 Game: Turn on over drive circuit for best

response time, reduce jaggy edges for fast

moving objects on screen, enhance contrast

ratio for bright and dark scheme, this

profile delivers the best gaming experience

for gamers.

 Economy: Under this profile, brightness,

contrast are adjusted and backlighting

finetuned for just right display of everyday

office applications and lower power

consumption.

 Off: No optimization by SmartImage.

18

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4. Technical Specifications

Picture/Display

LCD Panel Type IPS

Backlight Type WLED system

Panel Size 23 inch / 58.4 cm

Effective Viewing Area 509.184 (H) x 286.416 (V) mm

Aspect Ratio 16:9

Optimum Resolution Android: 1080p, PC: 1920 x 1080 @ 60 Hz

Response Time (Typ.) 14 ms

SmartResponse 5 ms

Brightness 250 cd/m²

Viewing Angle 178º (H) / 178º (V), @ C/R > 10

Picture Enhancement SmartImage

Display Colors 16.7 M

Operation system

Android Android 4.2

Processor Quad core, nVidia Tegra [email protected]

Sound

Built-in Audio 2.0W x 2

Video/Audio Playback

Video Format MPEG4,H.264,MPEG2

Audio Format MP2,MP3,AAC, Vorbis, AMR-NB

Photo Format JPEG

Storage Media

Bulit-in memory capacity 2GB DDR3 , 8GB EMMC Flash

External memory

expansion

Optional external SDHC card, or USB Áash drive upto 64GB

Connectivity

USB 2.0 2x USB Downstream (Type-A)

1x USB Upstream (Type-B)

1x Micro-USB (Mini-A)

Signal Input VGA, HDMI, RJ-45

SD/MMC Card SDHC Card Slot

Wireless connections Wi-Fi (Built-in), Wireless LAN 802.11a/b/g/n+ Bluetooth Card

Audio In/Out PC Audio-in, Headphone Jack

Convenience

Built-in Webcam 1.0 megapixel camera with microphone and LED indicator

User Convenience

Preloaded Applications Google Play, Youtube, Brower, Email, Gallery, Music, Camera, Setting

OSD Languages English, Deutsch, Espaxol, ƆƫƫƧƭƩƪƞ, Franoais, Italiano, Maryar,

Nederlands, Portugurs, Portugurs do Brazil, Polski, ǝȀǾǾǷǵǶ, Svenska,

Suomi, Trkoe, ćeåtina, ǠǷǽǭȓǺǾȉǷǭ,

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Philips S231C4AFD/69 User manual

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