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If you would like to add your device to another system, then you will need to reset the device per
the manufacturer’s instructions. You can use the general exclusion for resetting devices as well
under Settings > Devices > Go to your smart home hub > Select advanced settings, and then
click General Exclusion.
Removing a failed node:
If you are attempting to remove a device that is no longer active in the Z-Wave network, you can
instruct the smart home hub to remove the device. Navigate to the advanced Z-Wave settings
page for the failed device and press “Remove Failed Device”. The smart home hub will proceed
to remove the device from the Z-Wave network. Note: If your device comes back online after it
has been removed via Removed Failed Device, you will need to reset your device in order to re-
add it. Use “General Device Exclusion” to do this.
Replacing a device:
To replace a device, go to Settings > Devices > Choose Your Device and then select Replace
Device. You will first be prompted to click on the device you are replacing. If it is not on the
network you will be prompted to remove the failed device. After the first device is removed, you
will be prompted to add your new device by following the manufacturer’s instructions to add a
device. Once the replace is confirmed, then your device will then work as your other device did
with rules. If you attempt to replace a device with a different type of device, for example
replacing a light with a lock, then your rules will no longer work for that device.
Adding your smart home hub to another network:
If you would like to add the smart home hub into another Z-Wave network, you must first delete
all Z-Wave devices from the smart home hub before proceeding. Once all devices have been
deleted, follow the instructions on the other controller to put it into add mode. Once the other Z-
Wave controller is in add mode, you can place the smart home hub into learn mode by navigating
to Settings > Devices > Choosing your smart home hub > Opening Advanced Options.
From this menu, select Z-Wave Learn Mode to put the smart home hub into learn mode. Follow
the instructions on the other controller to complete the add process. Once the add is complete, the
smart home hub will request a copy of the other Z-Wave network configuration, and the network
devices will appear on the Blue by ADT iOS, Android, and web applications.
When the smart home hub is included in another Z-Wave network, it will ignore Basic Z-Wave
commands that are sent to it.
Copying your Z-Wave network information to another controller:
If you would like to copy your network information to another controller, you must add the
controller to the Z-Wave network using the normal device add process. Once the controller has
been successfully added to the Z-Wave network, all network configuration will be automatically
transferred to the new controller.
Resetting your Z-Wave network:
If this controller is the primary controller for your network, resetting it will result in the nodes in
your network being orphaned and it will be necessary after the reset to exclude and re-include all
of the nodes in the network. If this controller is being used as a secondary controller in the