AT&T CL84102 User manual

My phone will not disconnect from the line.

Tip 1

If the handset is not responding normally, you may need to reset your

telephone system. Complete the following steps to reset the telephone

system:

Step 1: Disconnect the power to the telephone base.

Step 2: Disconnect the handset battery(s).

Step 3:Wait a few minutes and then reconnect the power to the telephone

base.

Step 4: Reconnect the handset battery(s).

Step 5: Wait about one minute for the handset to re-establish a link with

the telephone base and then test the phone again.

Tip 2

To determine if this phone or other equipment is causing this issue, unplug

this phone from the line. If service is not restored, then unplug all

equipment that uses the phone line. You can reconnect the equipment one

piece at a time to help isolate the problem unit.

Tip 3

Take the phone to another jack and test it. If you the phone works, there

may be an issue with the original jack. If it still does not work, try another

phone, preferably a corded phone. If you do not have a different phone,

test your unit at another location, such as a friend's or neighbor's home. If

the problem persists, your phone may have a malfunction. If the unit

functions, you may have line or wiring problem. Contact your telephone

company.

Tip 4

Ensure you press the OFF key or that the handset is sitting in the base or

charger properly and that the CHARGE light is on. The display will read

ENDED when a call is properly terminated. If the phone is not sitting

properly, the call may not have ended.

Tip 5

You may have a defective telephone cord. Try replacing cord between the

jack and telephone base.