ProBook 6540b Notebook PC

HP ProBook 6540b Notebook PC, ProBook 6440b Notebook PC, ProBook 6445b Notebook PC, ProBook 6545b Notebook PC User guide

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HP ProBook 6545b Notebook PC,
HP ProBook 6540b Notebook PC,
HP ProBook 6445b Notebook PC, and
HP ProBook 6440b Notebook PC
Maintenance and Service Guide
Document Part Number: 570786-003
October 2011
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
© Copyright 2011 Hewlett-Packard Development Company, L.P.
AMD Athlon, AMD Sempron, and AMD Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation.
Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Third Edition: October 2011
Document Part Number: 570786-003
Safety warning notice
Å
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Maintenance and Service Guide iv
Contents
1 Product description
2 External component identification
Identifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Buttons and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15
Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–17
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–18
3 Illustrated parts catalog
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18
Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19
Battery Latch Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–21
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–25
v Maintenance and Service Guide
Contents
4 Removal and replacement procedures
Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Mass storage device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
Expansion memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25
Primary memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30
RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32
Switch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33
Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35
Palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36
TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–38
Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39
Heat sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–43
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–45
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–59
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–62
ExpressCard assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–63
Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–66
Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–68
Bluetooth module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–70
Card reader/USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–72
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–74
Serial connector and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–78
Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–80
Battery eject latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–82
Contents
Maintenance and Service Guide vi
5 Computer Setup
Computer Setup in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Computer Setup in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9
Computer Setup in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
6 Specifications
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
15.6-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
14.0-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
DVD-ROM Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9
7 Screw listing
Phillips PM2.5×13.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Phillips PM2.0×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Phillips PM3.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3
Phillips PM2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4
Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6
Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7
Slotted Torx T8M2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10
Phillips PM2.5×9.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14
Slotted Torx T8M2.5×11.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15
Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17
Hex HM5.0×10.0 screw lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–18
vii Maintenance and Service Guide
Contents
8 Backup and recovery
Backup and recovery in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6
Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9
Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–10
9 Connector pin assignments
1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3
RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3
Serial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
10Power cord set requirements
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2
11Recycling
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Index
Maintenance and Service Guide 1–1
1
Product description
Category Description
HP ProBook 6545b
Notebook PC
HP ProBook 6540b
Notebook PC
HP ProBook 6445b
Notebook PC
HP ProBook 6440b
Notebook PC
Processors
AMD® Turion™ II Ultra M620
2.5-GHz processor (35W, 2-MB L2
cache)
99
AMD Turion II Ultra M600 2.3-GHz
processor (35W, 2-MB L2 cache)
99
AMD Turion II M540 2.4-GHz
processor (35W, 1-MB L2 cache)
99
AMD Turion II M520 2.2-GHz
processor (35W, 1-MB L2 cache)
99
AMD Athlon™ II M340 2.2-GHz
processor (35W, 1-MB L2 cache)
99
AMD Athlon II M320 2.1-GHz
processor (35W, 1-MB L2 cache)
99
AMD Sempron™ M120 2.1-GHz
processor (25W, 512-KB L2 cache)
99
AMD Sempron M100 1.9-GHz
processor (25W, 512-KB L2 cache)
99
Intel Core i7 720QM 1.60-GHz
processor (turbo up to 2.80-GHz;
6-MB L3 cache, 8 threads, 45W)
99
Intel Core i7 620M 2.66-GHz
processor (turbo up to 3.33-GHz;
4-MB L3 cache, 4 threads, 35 W)
99
Intel Core i5 540M 2.53-GHz
processor (turbo up to 3.06-GHz;
3-MB L3 cache, 4 threads, 35W)
99
Intel Core i5 520M 2.40-GHz
processor (turbo up to 2.93-GHz;
3-MB L3 cache, 4 threads, 35W)
99
Intel Core i5 430M 2.26-GHz
processor (turbo up to 2.53-GHz;
3-MB L3 cache, 4 threads, 35W)
99
Intel Core i3 350M 2.26-GHz
processor (turbo up to 2.40-GHz;
3-MB L3 cache, 4 threads, 35W)
99
Intel Core i3 330M 2.13-GHz
processor (turbo up to 2.33-GHz;
3-MB L3 cache, 4 threads, 35W)
99
Chipset Northbridge: AMD RS880M
99
Southbridge: AMD SB710
99
Intel Ibex Peak HM57 storage
99
(Continued)
1–2 Maintenance and Service Guide
Product description
Graphics ATI Mobility Radeon™ HD 4200
Universal Memory Architecture (UMA)
graphics
99
ATI Mobility Radeon HD 4550 discrete
graphics
99
Intel Graphics Media Accelerator HD
UMA graphics
99
Supports dual-display ports through
docking station
99 9 9
Panel Supports HP Privacy Filter
99 9 9
Supports 16×9 aspect ratio
display panels
99 9 9
15.6-in, high-definition+ (HD+),
light-emitting diode (LED),
WVA (1600×900) with webcam and
2 WWAN antennas
99
15.6-in, HD+, LED, WVA
(1600×900) with
2 WWAN antennas
99
15.6-in, HD, LED, WVA (1600×900)
with webcam and 2 WWAN
antennas
99
15.6-in, HD, LED, WVA (1600×900)
with 2 WWAN antennas
99
15.6-in, HD+, LED, AntiGlare
(1366×768) with webcam
99
15.6-in, HD+, LED, AntiGlare
(1366×768)
99
15.6-in, HD, LED, AntiGlare
(1366×768) with webcam
99
15.6-in, HD, LED, AntiGlare
(1366×768)
99
14.0-in, HD, LED, AntiGlare
(1366×768) with webcam and 2
WWAN antennas
99
14.0-in, HD, LED, AntiGlare
(1366×768) with webcam
99
14.0-in, HD, LED, AntiGlare
(1366×768) with
2 WWAN antennas
99
14.0-in, HD, LED, AntiGlare
(1366×768) with webcam
99
14.0-in, HD+, LED, SVA, AntiGlare
(1600×900) with webcam
99
14.0-in, HD+, LED, SVA, AntiGlare
(1600×900) with webcam
99
14.0-in, HD+, LED, SVA, AntiGlare
(1600×900) with webcam
99
14.0-in, HD+, LED, SVA, AntiGlare
(1600×900) with webcam
99
(Continued)
Category Description
HP ProBook 6545b
Notebook PC
HP ProBook 6540b
Notebook PC
HP ProBook 6445b
Notebook PC
HP ProBook 6440b
Notebook PC
Product description
Maintenance and Service Guide 1–3
Memory 2 customer-accessible/
upgradable memory module slots (both
slots are customer-accessible)
99 9 9
Supports the following DDR2,
PC2-6400 configurations at 800-MHz
in all supported countries and regions:
8192-MB total system memory
(4096 × 2)
4096-MB total system memory
(4096 × 1)
4096-MB total system memory
(2048 × 2)
3072-MB total system memory
(2048 + 1024)
2048-MB total system memory
(2048 x 1)
2048-MB total system memory
(1024 × 2)
1024-MB total system memory
(1024 × 1)
99 9 9
Mass storage
devices
Supports 9.50-mm, 6.35-cm (2.50-in)
hard drives and solid-state drives
99 9 9
Customer-accessible
99 9 9
Supports HP 3D DriveGuard
99 9 9
Supports the following hard drives:
500-GB, 7200-rpm
320-GB, 7200-rpm
250-GB, 7200-rpm
160-GB, 7200-rpm
99 9 9
Supports 128-GB solid-state drive
99
Supports 128-GB solid-state drive
99 9 9
Optical drives Single screw removal
99 9 9
Customer-accessible
99 9 9
Supports 12.7-mm, optical drives
99 9 9
Supports no drive option in optical
drive bay with slot bezel
99 9 9
Supports the following optical drives:
Blu-ray ROM with LightScribe
DVD±RW SuperMulti
Double-Layer Drive
DVD±RW and CD-RW SuperMulti
Double-Layer Drive
DVD-ROM Drive
99 9 9
Supports a 500-GB, 7200-rpm hard
drive with cradle
99 9 9
Microphone Integrated dual-array digital
microphone only on computer models
equipped with a webcam
99 9 9
Integrated mono digital microphone
only on computer models not equipped
with a webcam
99 9 9
Audio IDT 92HD75B high-definition audio
99 9 9
Stereo speakers (2)
99 9 9
(Continued)
Category Description
HP ProBook 6545b
Notebook PC
HP ProBook 6540b
Notebook PC
HP ProBook 6445b
Notebook PC
HP ProBook 6440b
Notebook PC
1–4 Maintenance and Service Guide
Product description
Webcam Integrated 2-megapixel camera with
macro focus
99 9 9
Modem 56k v.92 MDC data/fax modem
99 9 9
Modem cable not included
99 9 9
Ethernet Marvell 88E8072 10/100/1000 network
interface card (NIC)
99 9 9
NIC Power Down technology
99 9 9
S3/S4/S5 wake on LAN (AC mode
only)
99 9 9
Ethernet cable not included
99 9 9
Wireless Integrated wireless local-area network
(WLAN) options via half MiniCard:
99 9 9
2 WLAN antennas built into the
display assembly
99 9 9
Broadcom 43224 802.11 a/g/n
Broadcom 4312G 802.11 b/g
99 9 9
Intel Centrino
Advanced-N 6200 AGN
Intel Wi-Fi Link 1000, 802.11b/g/n
99
Supports no-WLAN option
99 9 9
Integrated wireless wide-area network
(WWAN) options via Mini PCI module:
99 9 9
High-speed packet access (HSPA),
evolution-data optimized (EV-DO)
WWAN module
99 9 9
WWAN security provided by
subscriber identity module (SIM),
user-accessible behind battery
99 9 9
2 WWAN antennas (worldwide,
5-band) built into the
display assembly
99 9 9
Integrated wireless personal-area
network (WPAN) options via
Bluetooth® module
99 9 9
External media
cards
ExpressCard/54 slot
99 9 9
Media Card Reader supporting the
following optional digital card formats:
Memory Stick
Memory Stick Pro
Memory Stick Duo
(adapter required)
Memory Stick Duo Pro (adapter
required)
MultiMediaCard
MultiMediaCard Plus
Secure Digital (SD) Memory Card
Secure Digital (SD) High Capacity
Memory Card
micro Secure Digital (SD) Memory
Card (adapter required)
xD-Picture Card
99 9 9
(Continued)
Category Description
HP ProBook 6545b
Notebook PC
HP ProBook 6540b
Notebook PC
HP ProBook 6445b
Notebook PC
HP ProBook 6440b
Notebook PC
Product description
Maintenance and Service Guide 1–5
Docking Docking supported through the HP
Advanced 230W Docking Station,
HP Advanced 120W Docking Station,
HP 230W Docking Station,
and HP 90W Docking Station
99 9 9
Ports 1394a
99 9 9
Accessory battery connector
99 9 9
DisplayPort (Dsub 15-pin) supporting
1600 × 1200 external resolution at 75
Hz
99 9 9
Docking connector
99 9 9
Multi-pin AC power
99 9 9
RJ-11 (modem)
99 9 9
RJ-45 (Ethernet, includes link and
activity lights)
99 9 9
Serial
99 9 9
Stereo headphone
99 9 9
Stereo microphone
99 9 9
USB v. 2.0
99 9 9
Keyboard/
pointing devices
Full-sized keyboard with
spill-resistant design and drains
99 9 9
Supports dual-point (pointing stick and
TouchPad) and TouchPad-only
configurations
99 9 9
Numeric keypad
99 9
Supports 2-way scroll with legend
99 9 9
Taps enabled as default
99 9 9
Power
requirements
90-W PFC HP Smart Adapter
99 9 9
Supports multi-pin AC connector and
3-wire plug (with ground pin)
99 9 9
Supports 9-cell Lithium Ion (Li Ion)
battery (93 WH) and 6-cell Li Ion
battery (55 WH)
99 9 9
Supports 8-cell Extended Life Battery
99 9 9
Supports 12-cell Ultra Capacity Battery
99 9 9
Supports HP Fast Charge Technology
99 9 9
Security Security cable slot
99 9 9
Trusted platform module (TPM) 1.2
and TPM enhanced drive lock
99 9 9
Optional HP fingerprint reader
99 9 9
Optional active integrated Smart Card
Reader (SCM)
99 9 9
Full volume encryption
99 9 9
Preboot authentication (password and
smart card)
99 9 9
(Continued)
Category Description
HP ProBook 6545b
Notebook PC
HP ProBook 6540b
Notebook PC
HP ProBook 6445b
Notebook PC
HP ProBook 6440b
Notebook PC
1–6 Maintenance and Service Guide
Product description
Operating
system
Preinstalled without Microsoft®
Office:
Windows® 7 Home Premium 64
Windows 7 Home Premium 32
Windows 7 Pro 64
Windows 7 Pro 32
Windows Vista® Business 32
Windows Vista Home Basic 32
Windows XP Pro 32 with Windows
7 Pro downgrade
Free DOS
99 9 9
Preinstalled with Microsoft Office:
Windows 7 Home Basic 32
Windows 7 Home Premium 64
Windows 7 Home Premium 32
Windows 7 Pro 64
Windows 7 Pro 32
Windows Vista Home Basic 32
Windows Vista Business 32
Windows XP Pro 32 with Windows
7 Pro downgrade
99 9 9
Restore Media (OSDVD):
Windows 7 Home Basic 32
Windows 7 Home Premium 64
Windows 7 Home Premium 32
Windows 7 Pro 64
Windows 7 Pro 32
Windows Vista Business 32
Windows Vista Home Basic 32
Windows XP Pro 32 with Windows
7 Pro license
99 9 9
Restore media (DRDVD):
Windows 7 DRDVD with Windows
DVD
Windows 7 DRDVD without
Windows DVD
Windows Vista DRDVD
Windows XP DRDVD
99 9 9
Office restore media: Microsoft Office
ready restore DVD
99 9 9
Certified:
SuSE Linux
Microsoft Logo (Windows 7 and
Windows Vista Premium)
99 9 9
Web-only support:
Windows 7 Enterprise 64
Windows 7 Enterprise 32
Windows 7 Ultimate 64
Windows 7 Ultimate 32
Windows Vista Enterprise 32
Windows Vista Enterprise 64
99 9 9
(Continued)
Category Description
HP ProBook 6545b
Notebook PC
HP ProBook 6540b
Notebook PC
HP ProBook 6445b
Notebook PC
HP ProBook 6440b
Notebook PC
Product description
Maintenance and Service Guide 1–7
Serviceability End-user replaceable parts:
AC adapter
99 9 9
Battery (system)
99 9 9
Bluetooth module
99 9 9
Hard drive
99 9 9
Memory module
99 9 9
Optical drive
99 9 9
SIM
99 9 9
Solid-state drive
99 9 9
WLAN module
99 9 9
WWAN module
99 9 9
Category Description
HP ProBook 6545b
Notebook PC
HP ProBook 6540b
Notebook PC
HP ProBook 6445b
Notebook PC
HP ProBook 6440b
Notebook PC
1–8 Maintenance and Service Guide
Product description
Maintenance and Service Guide 2–1
2
External component identification
Identifying hardware
Components included with the computer may vary by region and model. The illustrations in this chapter identify
the standard features on most computer models.
To see a list of hardware installed in the computer, follow these steps:
For Windows 7 and Windows Vista:
1. Select Start > Computer > System Properties.
2. In the left pane, click Device Manager.
You can also add hardware or modify device configurations using Device Manager.
Windows includes the User Account Control feature to improve the security of your computer. You may be
prompted for your permission or password for tasks such as installing applications, running utilities, or changing
Windows settings. Refer to Help and Support for more information.
For Windows XP:
1. Select Start > My Computer.
2. In the left pane of the System Tasks window, click View system information.
3. Select Hardware tab > Device Manager.
You can also add hardware or modify device configurations using Device Manager.
2–2 Maintenance and Service Guide
External component identification
Top components
Display components
Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide-area
networks (WWAN).
(2) Internal microphones (1 or 2, varying
by computer model)†
Record sound.
If there is a microphone icon next to each microphone opening,
your computer has internal microphones.
(3) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area
networks (WLAN).
(4) Webcam light (select models only) On: The webcam is in use.
(5) Webcam (select models only) Records audio and video and captures still photographs.
(6) Internal display switch Turns off the display or initiates the Sleep state (Windows 7 and
Windows Vista) or Standby (Windows XP) if the display is closed while the
power is on.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
†Only computers equipped with a webcam are equipped with 2 microphones. Computers not equipped with a webcam are
equipped with only one microphone.
External component identification
Maintenance and Service Guide 2–3
Keys
Refer to the illustration that most closely matches your computer.
Item Component Description
(1)
esc key Displays system information when pressed in combination with the fn key.
(2)
fn key Executes frequently used system functions when pressed in combination with
a function key or the
esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in combination with
the
fn key.
2–4 Maintenance and Service Guide
External component identification
Item Component Description
(1)
esc key Displays system information when pressed in combination with the fn key.
(2)
fn key Executes frequently used system functions when pressed in combination with
a function key or the
esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in combination with
the
fn key.
/