LG 5803941 User manual

Available applications and services are subject to change at any time.

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Sprint User Guide

A downloadable, printable guide to your LG G5 and its

features.

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Table of Contents

GETTING STARTED 1

Introduction 2

Set Up Your Phone 3

PartsandFunctions 3

BatteryUse 4

RemovetheBattery 5

InserttheBattery 6

ChargetheBattery 7

NanoSIMCard 8

microSDCard 9

InsertamicroSDCard 9

UnmountthemicroSDCard 10

RemovemicroSDCard 10

FormatmicroSDCard 10

TurnYourPhoneOnandOff 11

UsetheTouchscreen 12

ActivateYourPhone 15

CompletetheSetupScreens 16

Basic Operations 18

Basics 18

HomeScreenandApplications 18

PhoneSettingsMenu 19

PortraitandLandscapeScreenOrientation 19

CaptureScreenshots 20

Applications 20

LaunchApplications 20

PreinstalledApps 21

PhoneNumber 22

AirplaneMode 23

EnterText 23

TouchscreenKeyboards 23

QWERTYKeyboard 24

PhoneKeyboard 25

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TipsforEditingText 25

GoogleAccount 28

CreateaGoogleAccount 28

SignintoYourGoogleAccount 29

GooglePlayStore 30

FindandInstallanApp 30

RequestaRefundforaPaidApp 31

UpdateanApp 31

UninstallanApp 32

GetHelpwithGooglePlay 32

LockandUnlockYourScreen 32

UnlockYourScreenUsingtheKnockCodeFeature 33

UpdateYourPhone 34

UpdateYourPhoneSoftware 34

UpdateYourProfile 37

UpdateYourPRL 37

Your Phone's Home Screen 38

HomeScreenBasics 38

HomeScreenLayout 38

ExtendedHomeScreens 39

StatusBarandNotificationPanel 39

StatusBar 39

NotificationPanel 41

CustomizetheHomeScreen 42

ChangetheWallpaper 42

AddWidgetstotheHomeScreen 43

AddFolderstotheHomeScreen 43

MAKING CONNECTIONS 45

Phone Calls and Voicemail 46

PlaceandAnswerCalls 46

CallUsingthePhoneDialer 46

CallEmergencyNumbers 47

AnswerPhoneCalls 48

In-CallScreenLayoutandOperations 49

PlaceaCallfromContacts 50

CallfromCallLogs 51

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Voicemail 51

VoicemailSetup 51

VisualVoicemailSetup 52

ReviewVisualVoicemail 53

ListentoMultipleVoicemailMessages 54

VisualVoicemailOptions 54

ConfigureVisualVoicemailSettings 54

OptionalCallingServices 56

Wi-FiCalling 56

CallerIDBlocking 57

CallWaiting 57

ConferenceCalling 57

CallForwarding 58

CallSettingsMenu 58

Contacts 62

AddaContact 62

ViewContacts 63

ContactsScreenLayout 64

EditaContact 65

DeleteaContact 65

ShareaContact 65

ImportContacts 66

BackUpContacts 66

Messaging 67

TextandMultimediaMessaging 67

SendaTextMessage 67

SendaMultimediaMessage(MMS) 68

SaveandResumeaDraftMessage 69

NewMessagesNotification 70

ManageMessageConversations 70

TextandMMSOptions 72

Gmail 74

CreateandSendaGmailMessage 74

CheckReceivedGmailMessages 75

UseGmailLabels 76

ArchiveGmailThreads 76

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MuteGmailThreads 76

DeleteGmailThreads 76

SearchGmailMessages 77

ReportSpam 77

AddAnotherGoogle(Gmail)Account 77

SwitchingbetweenGmailAccounts 78

GmailSettings 78

Email 78

SetUpanEmailAccount 79

AddanEmailAccount 79

AddanExchangeAccount 80

ComposeandSendEmail 81

OpenEmailMessages 81

DeleteanEmailAccount 82

ManageYourEmailInbox 82

MicrosoftExchangeEmailFeatures 83

Internet and Social Networking 85

DataServicesGeneralInformation(4GLTEand3GNetworks) 85

4GLTE 85

YourUserName 86

DataConnectionStatusandIndicators 86

ChromeBrowser 86

UsetheBrowser 86

AddaBookmark 87

ViewBrowserHistory 87

OpenNewBrowserTabs 87

BrowserSettings 88

Facebook 88

InstalltheFacebookApponYourPhone 88

UseFacebook 89

Twitter 89

InstalltheTwitterApponYourPhone 89

TweetonTwitter 89

Hangouts 90

Global Services 91

ActivateSprintWorldwideServiceonYourAccount 91

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YourPhone’sSIMCardforInternationalGSMRoaming 91

EnableGlobalRoamingMode 92

SettheCommunicationsMethodforGlobalUse 92

SelectaCarrier 92

MakeandReceiveWorldwideCalls 93

SprintInternationalVoicemailService 93

SetUpYourVoicemailAccessNumberforInternationalUse 94

AccessYourVoicemailInternationally 94

InternationalDataRoaming 95

AccessEmailandDataServicesInternationally 95

ContactSprintforAssistancewithInternationalService 96

Connectivity 98

TransferFilesBetweenYourPhoneandaComputer 98

Wi-Fi 99

TurnWi-FiOnandConnecttoaWirelessNetwork 99

ConfigureWi-FiSettings 100

DisconnectWi-Fi 100

Wi-FiDirect 100

Hotspot 101

Tethering 102

Bluetooth 102

BluetoothInformation 102

EnabletheBluetoothFeature 102

PairBluetoothDevices 103

ConnecttoaPairedBluetoothDevice 104

SendInformationUsingBluetooth 104

ReceiveInformationviaBluetooth 105

ContentSharing 105

PlayingContent 105

SendingorReceivingFiles 106

UsingNearbyDevices 106

ViewingContentfromYourCloud 107

APPS AND ENTERTAINMENT 108

Camera and Video 109

CameraOverview 109

ConfiguringCameraOptions 110

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SwitchingbetweenCameras 111

SwitchtoDualCamera 111

Wide-angleLens 112

ConnectingwithLGFriendsCameras 112

TakePicturesandRecordVideos 112

TakePictures 113

RecordVideos 113

SimpleMode 114

ManualMode 114

BurstShot 115

TakingSelfies 115

GestureShot 115

IntervalShot 115

TakingAuto-selfies 116

GestureView 116

ViewPicturesandVideosUsingGallery 117

EditPictures 118

SharePicturesandVideos 119

SendPicturesorVideosbyEmail 119

SendaPictureorVideobyMultimediaMessage 120

SendPicturesorVideosUsingBluetooth 120

SharePicturesorVideosviaAdditionalAppsorSocialMedia 121

ShareVideosonYouTube 121

CameraSettings 122

SwitchCameras 122

SetCameraFunctions 122

Productivity 124

Calendar 124

AddanEventtotheCalendar 124

ViewCalendarEvents 125

SyncCalendars 125

SynchronizeanMicrosoftExchangeCalendar 126

NavigationApps 126

GoogleMaps 126

Scout 127

GoogleSearch 127

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UseGoogleSearch 127

UseGoogleVoiceSearch 128

Calculator 129

Clock 129

SetAlarms 130

AdditionalClockFeatures 130

Capture+ 131

QuickMemo+ 133

Weather 133

FileManager 133

VoiceRecorder 134

RecentlyUninstalledApps 134

LGHealth 135

QuickRemote 136

Entertainment and Activities 137

Music 137

GooglePlayMusic 137

MusicPlayer 137

SprintMusicPlus 138

BackUpYourDownloadedMusicFiles 140

YouTube 140

ViewYouTubeVideos 140

PostaVideotoYouTube 140

SprintZone 141

SETTINGS 142

Basic Settings 143

Networks Settings 145

AirplaneMode 145

Wi-FiSettings 145

BluetoothSettings 145

MobileDataSettings 146

CallSettings 146

RoamingSettings 146

Share&Connect 148

TetheringSettings 150

MoreSettings 151

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VirtualPrivateNetworks(VPN) 152

PrepareYourPhoneforVPNConnection 152

SetUpSecureCredentialStorage 152

AddaVPNConnection 152

ConnecttoorDisconnectFromaVPN 152

Sound Settings 154

SoundProfile 154

Volume 155

Ringtone 155

RingtoneID 156

VibrationStrength 156

SoundwithVibration 156

VibrateType 157

DoNotDisturb 157

LockScreen 157

Apps 157

NotificationLED 158

MoreSettings 158

Display Settings 160

HomeScreen 160

LockScreen 162

HomeTouchButtons 165

FontType 165

FontSize 166

BoldText 166

Brightness 166

Always-onDisplay 166

Auto-RotateScreen 167

ScreenTimeout 167

MoreSettings 167

General Settings 168

Language&Keyboard 169

Location 170

Accounts&Sync 170

Cloud 170

Accessibility 171

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ShortcutKey 173

GoogleServices 173

Fingerprints&Security 173

SmartSettings 175

Date&Time 175

Storage&USB 175

Battery&PowerSaving 175

Memory 176

SmartCleaning 176

ActivatethisDevice 176

SystemUpdates 176

Apps 176

Tap&Pay 177

Backup&Reset 177

AboutPhone 178

RegulatoryandSafety 178

GETTING HELP 179

For Assistance 180

SprintAccountInformationandHelp 180

SprintAccountPasswords 180

ManageYourAccount 180

SprintSupportServices 181

Anti-TheftGuide 182

CopyrightInformation 182

TypeC-HDMI 183

RegulatoryandSafety 183

INDEX 184

Getting Started 1

Getting Started

Thetopicsinthissectionwillintroduceyoutoyourphone,helpyougetsetupwithservice,provide

anoverviewofthephonescreen,andgetyoustartedwithbasicphoneoperations.

Getting Started Introduction 2

Introduction

Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.

About the User Guide

ThankyouforpurchasingyournewLGG5.Thefollowingtopicsexplainhowbesttousethisguideto

getthemostoutofyourphone.

Before Using Your Phone

ReadtheGetStartedguideandImportantInformationbookletthatwerepackagedwithyourphone

thoroughlyforproperusage.

Accessibleservicesmaybelimitedbysubscriptioncontractconditions.

Descriptions in the User Guide

Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.

Unlessotherwisenoted,instructionsbeginfromthephone'shomescreen,whichisdisplayedby

tappingtheHome key .Someoperationdescriptionsmaybesimplified.

Screenshots and Key Labels

Screenshotsintheuserguidemayappeardifferentlyonyourphone.Keylabelsintheuserguideare

simplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.

Other Notations

Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A

microSD™ormicroSDHC™cardisreferredtoasan"SDCard"ora"memorycard."

Getting Started Set Up Your Phone 3

Set Up Your Phone

Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice

forthefirsttime.

Parts and Functions

Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.

Note:Yourphone'sscreensandappslayoutsaresubjecttochange.Thisuserguideusessample

imagesonly.

Phone Layout

Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandbuttons.

Part Description

Front-Facing Camera Lens Allowsyoutotakepicturesandvideoofyourself.Alsoletsyou

participateinvideochats.

Proximity/Ambient Light

Sensor

Sensesproximitytowardsotherobjects(suchasyourhead)so

thattouchcommandsarenotaccidentallyactivatedduringacall.

Note:Pleasebecarefulnottocoverthesensorswitha

protectivefilm,pouch,oraprotectivecasenotauthorizedbyLG.

Getting Started Set Up Your Phone 4

Part Description

Touchscreen Displaysalltheinformationneededtooperateyourphone,such

astheapplications,callstatus,theContactslist,thedateand

time,andthesignalandbatterystrength.

Back Key

Returnstothepreviousscreen.Italsoclosespop-updisplay

itemssuchasmenusanddialogboxes.

Home Key

ReturnstotheHomescreen.Ifyou'realreadyviewingoneof

extensioncanvases,itopensthecentralHomescreen.Touch

andholdtoaccessGoogleNow.

OverviewKey

Allowsyoutoaccessrecently-usedapps.Touchandholdto

accesstheavailableoptions.

Earpiece Letsyouhearthecallerandautomatedprompts.

3.5mm Headset Jack Allowsyoutopluginaheadsetforconvenient,hands-free

conversations.

Power/Lock Button, Finger

Print Sensor

Locksthescreen.Pressandholdtoopenthephoneoptions

menuforthefollowingoptions:Poweroff,Poweroffandrestart,

andTurnon/offAirplanemode.

Microphone Transmitsyourvoiceforphonecallsorrecordsyourvoiceor

ambientsoundsforvoicerecordingsandvideos.

Charger/USB Port AllowsyoutoconnectthephonechargeroranoptionalUSB

cable.

Volume Buttons Allowyoutoadjusttheringerandmediavolumes,ortoadjustthe

in-callvolumeduringacall.

Back-Facing Camera Lens Allowsyoutotakepicturesandrecordvideos.

Flash Helpsyoutakepicturesandvideoindimlighting.

CAUTION!Insertinganaccessoryintotheincorrectjack/portmaydamagethephone.

Battery Use

Thefollowingtopicsexplainhowtoinsertandremoveyourphone’sbattery.

Precautions When Using the Module

n FailuretofollowtheinstructionsprovidedinyourUserGuidemayresultindamagetoyour

productorpersonalinjury.

n Whenreplacingthebattery,takeextracaretoensurethatnoforeignsubstanceorwaterenters

thedevice.

n Donotexposeyourdevicetomoistureorhotandhumidenvironments.

Getting Started Set Up Your Phone 5

n Donotexposetheinsideofyourdevicetowateranddonotinsertforeignobjectsintothebattery

compartment.

n Afterremovingthemodule,putitbackintothedeviceassoonaspossibletoavoiddamagetothe

device’sinterior.

n Donotforcefullyseparatethemodulewithoutpressingthemoduleejectkey.

n Neverremovethemodulewhenthedeviceisinuse.

n Donotinsertamodulefromanotherdevicethatisnotcompatiblewithyourdevice’sservice

providerandservicearea.

n Followtheinstructionscontainedinyourdevicemanualstoensurethebatteryandmoduleare

insertedcorrectly.Failuretoinsertthebatteryandmodulecorrectlymayresultindamagetothe

deviceordevicemalfunction.

n OnlyusetheUSBcableandchargerprovidedwithyourdevice.TheuseofthirdpartyUSB

accessoriesmaydamagethedeviceandvoidthemanufacturer’slimitedwarranty.

Battery Cautions

Storage:Avoidstoringorleavingbatterywithnochargeremaining.Savedinformationand

settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix

monthsbeforestoringorleavingunusedforalongperiod.

Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect

safety.

Replacing Battery:Thebatteryisaconsumableitem.Itneedstobereplacedifoperatingtime

shortensnoticeably.Purchaseanewbattery.

Cleaning:Cleansoiledterminalsbetweenbatteryandphonewithaclean,drycottonswab.

Soiledterminalscanresultinapoorconnectionandpreventcharging,etc.

Remove the Battery

Followtheseinstructionstoremoveyourphone’sbattery.Alwayspowerthephoneoffbefore

removingthebattery.

1. Pressthemoduleejectkeytoejectthebatterymoduleandthenpulloutthemoduletoseparateit

fromthedevice.

Getting Started Set Up Your Phone 6

2. Grabthemiddleoftheejectedmoduleandpullitoutfromthedevice.

3. Holdthebatteryandmodulewithbothhandsandseparatethemfromoneanotherinanoutward

arc(asindicatedbelow)todisconnectthebatteryterminals.

Note:Thisdeviceissuppliedwiththebatteryinserted.Whenusingthedeviceforthefirsttime,

checkthebatterylevelandfullychargethebatterybeforeusingthedeviceifnecessary.

Insert the Battery

Followtheseinstructionstoinsertyourphone’sbatterysafelyandproperly.

1. Pressthemoduleejectkeytoejectthemoduleandthenpulloutthemoduletoremoveitfromthe

device.

Getting Started Set Up Your Phone 7

2. Firmlyinsertthebatterytothemoduleusingthearrowstocorrectlyorientthebattery.

3. Pushthebatterymoduleallthewayintothedevice.

Note:Neverpressthemoduleejectkeywheninsertingthemoduleintothedevice.

Note:Wheninsertingthebatteryintothedevice,makesurethebatteryisattachedtothemodule.

Charge the Battery

YourphoneisequippedwithaLi-Ionbattery.Itallowsyoutorechargeyourbatterybeforeitisfully

drained.Thebatteryprovidesupto26.0hoursofcontinuousdigitaltalktime.

Youcanchargeyourphone’sbatteryusingeithertheincludedACadapterorviaaUSBconnection

withyourcomputer.

Charge Using the AC Adapter

1. PlugtheUSBconnectorintothecharger/USBportatthebottomofyourphone.

2. PlugtheotherendoftheUSBcableintotheACadapter.

3. PlugtheACadapterintoanelectricaloutlet.

l Theindicatorlightilluminateswhenchargingstarts.Thelightgoesoffwhenthebatteryis

fullycharged.Fullychargingabatterymaytakeuptothreehours.

4. Aftercharging,disconnectthephonefromthecharger.

Getting Started Set Up Your Phone 8

l UnplugtheACadapterfromtheoutlet,andremovethemicroUSBcablefromthephone

andtheACadapter.

Note:Alwaysunplugthechargerfromthewallsocketafterthephoneisfullychargedtosave

unnecessarypowerconsumptionofthecharger.

Charge Using a PC Connection

BeforeusingaPCconnectiontochargeyourphone,ensurethatthecomputeristurnedon.

Dependingonthetypeofconnection,yourphone’sbatterymaynotcharge.

1. InsertthesmallendoftheUSBcordintothecharger/USBportatthebottomofyourphone.

2. InsertthelargeendofthemicroUSBcordintoanexternalUSBportonyourcomputer.

3. Aftercharging,removethemicroUSBcablefromboththephoneandthecomputer.

Nano SIM Card

TheNanoSIMcardisanIC(IntegratedCircuit)cardcontainingphonenumberandothercustomer

information.

Handling the Nano SIM Card

KeepthefollowinginmindwhenhandlingaNanoSIMcard.

n CustomerisresponsibleforanydamagecausedbyinsertingNanoSIMcardinanother-brand

ICcardreader,etc.Sprintisnotresponsibleinsuchcase.

n AlwayskeeptheICchipclean.

n Wipecleanwithadry,softcloth.

n Avoidapplyinglabels.MaydamagetheNanoSIMcard.

n SeeinstructionsincludedwiththeNanoSIMcardforhandling.

n TheNanoSIMcardisthepropertyofSprint.

Getting Started Set Up Your Phone 9

n TheNanoSIMcardisreplaceable(atcost)incaseofloss/damage.

n ReturntheNanoSIMcardtoSprintwhencancellingyoursubscription.

n ReturnedNanoSIMcardsarerecycledforenvironmentalpurposes.

n NotethatNanoSIMcardspecificationsandperformancemaychangewithoutnotice.

n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredontheNanoSIM

card.Sprintisnotresponsiblefordamagesfromstoredinformationthatislost.

n AlwaysfollowemergencyprocedurestosuspendserviceifyourNanoSIMcardorphone(Nano

SIMcardinserted)islost/stolen.Fordetails,contactCustomerService.

n Alwayspoweroffthephonebeforeinserting/removingaNanoSIMcard.

microSD Card

YourphonesupportstheuseofanoptionalmicroSDcard(notincluded)toexpanditsstorage

capacity.Somecardsmaynotoperateproperlywithyourphone.

microSD card Cautions

Data:InformationstoredonthemicroSDcardcanbecomelostorchangedaccidentlyorasa

resultofdamage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.Sprintis

notresponsiblefordamagesfromdatathatislostorchanged.

Reading/Writing Data:Neverpowerofforremovethebatterywhilereadingorwritingdata.

Handling microSD card:Use/storemicroSDcardsawayfromthereachofinfants.Maycause

chokingifswallowed.

Insert a microSD Card

FollowthesestepstoinsertanoptionalmicroSDcard(notincluded).Makesuretopoweryour

phoneoffbeforeinsertingorremovingamicroSDcard.

1. Gentlyinserttheejectionpinintotheholeonthecardtrayandthenpullouttheejectedtray.

2. Placethememorycardintothecorrectsectionofthetray,withthearrowsorientedcorrectly.

l WheninsertingtheSIMcard,makesurethatthemetalliccontactsfacedown.

3. Insertthecardtraybackintotheslot.

Getting Started Set Up Your Phone 10

Note:AlwaysuseagenuineNano-SIMcardsuppliedbytheoperator.

Unmount the microSD Card

AlwaysunmountthemicroSDcardbeforeremovingitfromyourphone.

1.

Tap >Tools >Settings >Generaltab.

2. TapStorage & USB.

3.

Tap .

Remove microSD Card

FollowtheseinstructionstoremoveamicroSDcard.

1.

Tap >Tools >Settings >Generaltab.

2. TapStorage & USB.

3.

Tap .

4. Gentlyinserttheejectionpinintotheholeonthecardtrayandthenpullouttheejectedtray.

5. RemovethemicroSDcardfromthetray.

6. Insertthecardtraybackintotheslot.

Format microSD Card

WhenyouinsertanoptionalmicroSDcardforthefirsttime,itisrecommendedthatyouformatiton

yourphone.

1.

Tap >Tools >Settings >Generaltab.

2. TapStorage & USB.

3. TapSD card.

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