RAM 2021 3500 Owner's manual

OWNERS.MOPAR.CA

CANADA

MOPAR.COM/OM

U.S.

2021 RAM 2500/3500

OWNER’S MANUAL

2021 RAM 2500/3500

THIRD EDITION

21_DJD2_OM_EN_USC

Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.

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RADIO AND WARRANTY BOOKS

Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing

what steps to take following an accident or scheduling your next appointment, we know you will find the app an important

extension of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app,

go directly to the App Store

®

or Google Play

®

Store and enter the search keyword “ram toolbox” (U.S. residents only).

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway

motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,

phthalates, and lead, which are known to the State of California to cause cancer and birth defects

or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the

engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash

your hands frequently when servicing your vehicle. For more information go to

www.P65Warnings.ca.gov/passenger-vehicle.

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and

personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road.

Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving

is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself

unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular

telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.

This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common

questions.

Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit

mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.

DRIVING AND ALCOHOL

Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired

with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated

non-drinking driver, call a cab, a friend or use public transportation.

This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may

also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and

equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/

or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.

With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.

If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling

1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.

This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect

manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting

www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.

WARNING

Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and

your judgment is impaired when you have been drinking. Never drink and then drive.

TABLE OF CONTENTS

1

2

3

4

5

6

7

8

9

10

11

1 INTRODUCTION..............................................................................................................................9

2 GETTING TO KNOW YOUR VEHICLE ................................................................................. 16

3 GETTING TO KNOW YOUR INSTRUMENT PANEL ..................................................... 104

4 STARTING AND OPERATING .............................................................................................. 140

5 MULTIMEDIA .............................................................................................................................. 267

6 SAFETY ........................................................................................................................................320

7 IN CASE OF EMERGENCY ....................................................................................................389

8 SERVICING AND MAINTENANCE .......................................................................................414

9 TECHNICAL SPECIFICATIONS ........................................................................................... 504

10 CUSTOMER ASSISTANCE ......................................................................................................519

11 INDEX .............................................................................................................................................524

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INTRODUCTION

Symbols Key........................................................... 10

VAN CONVERSIONS/CAMPERS .......................... 10

VEHICLE MODIFICATIONS/ALTERATIONS.......... 10

Symbol Glossary.................................................... 11

GETTING TO KNOW YOUR VEHICLE

KEYS ....................................................................... 16

Key Fob .............................................................16

SENTRY KEY ........................................................... 19

IGNITION SWITCH ................................................. 20

Keyless Enter-N-Go Ignition .............................20

REMOTE START — IF EQUIPPED (GASOLINE) ... 21

How To Use Remote Start................................22

To Exit Remote Start Mode..............................22

Remote Start Front Defrost Activation —

If Equipped........................................................23

Remote Start Comfort Systems —

If Equipped........................................................23

Remote Start Abort Message ..........................24

REMOTE START— IF EQUIPPED (DIESEL) ........... 24

How To Use Remote Start................................24

VEHICLE SECURITY SYSTEM — IF EQUIPPED..... 25

To Arm The System ..........................................25

To Disarm The System .....................................25

Rearming Of The System .................................26

Security System Manual Override...................26

DOORS ................................................................... 26

Manual Door Locks ..........................................26

Power Door Locks — If Equipped ....................27

Power Side Steps — If Equipped ...................27

Keyless Enter-N-Go — Passive Entry

(If Equipped) ....................................................28

Automatic Unlock Doors On Exit —

If Equipped........................................................30

Automatic Door Locks —

If Equipped .......................................................30

Child-Protection Door Lock .............................30

STEERING WHEEL ..................................................31

Tilt Steering Column ........................................31

Heated Steering Wheel —

If Equipped .......................................................32

UCONNECT VOICE RECOGNITION ........................32

Introducing Voice Recognition.........................32

Basic Voice Commands ...................................33

Get Started .......................................................33

Additional Information .....................................34

DRIVER MEMORY SETTINGS —

IF EQUIPPED ..........................................................34

Programming The Memory Feature ................35

Linking And Unlinking The Remote

Keyless Entry Key Fob To Memory..................35

Memory Position Recall ...................................35

SEATS ....................................................................36

Manual Front Seat Adjustment .......................36

Manual Rear Seat Adjustment........................37

Power Driver Seat Adjustment —

If Equipped........................................................38

Heated Seats — If Equipped............................39

Ventilated Seats — If Equipped .......................40

Head Restraints .............................................41

DRIVER ADJUSTABLE PEDALS —

IF EQUIPPED .......................................................... 43

MIRRORS ............................................................... 44

Inside Rearview Mirror.....................................44

Illuminated Vanity Mirror —

If Equipped .......................................................45

Outside Mirrors ................................................46

Power Mirrors — If Equipped ..........................47

Power Folding Outside Mirrors For

Standard And Trailer Tow —

If Equipped .......................................................47

Power Convex Mirror Switch —

If Equipped .......................................................48

Trailer Towing Mirrors —

If Equipped ......................................................48

Heated Mirrors — If Equipped ........................49

Tilt Side Mirrors In Reverse —

If Equipped .......................................................49

UNIVERSAL GARAGE DOOR OPENER

(HOMELINK®) — IF EQUIPPED ............................ 49

Before You Begin Programming

HomeLink® ......................................................50

Erasing All The HomeLink® Channels............50

Identifying Whether You Have A Rolling

Code Or Non-Rolling Code Device...................50

Programming HomeLink® To A Garage

Door Opener .....................................................51

Programming HomeLink® To A

Miscellaneous Device......................................52

Reprogramming A Single HomeLink®

Button ...............................................................52

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Canadian/Gate Operator Programming .........52

EXTERIOR LIGHTS ................................................. 53

Headlight Switch...............................................53

Multifunction Lever ..........................................54

Daytime Running Lights (DRLs) —

If Equipped .......................................................54

High/Low Beam Switch....................................54

Automatic High Beam Headlamp Control —

If Equipped........................................................54

Flash-To-Pass ...................................................55

Automatic Headlights — If Equipped ..............55

Directional LED Headlamp System —

If Equipped........................................................55

Parking Lights And Panel Lights......................55

Automatic Headlights With Wipers..................55

Headlight Delay ................................................56

Lights-On Reminder..........................................56

Front Fog Lights — If Equipped .......................56

Turn Signals ....................................................56

Lane Change Assist — If Equipped..................56

Cargo Lights/Trailer Spotter Lights With

Bed Lights — If Equipped .................................57

Battery Saver ....................................................57

INTERIOR LIGHTS .................................................. 58

Courtesy Lights.................................................58

Illuminated Entry .............................................59

WINDSHIELD WIPERS AND WASHERS ............. 59

Windshield Wiper Operation ...........................59

Rain Sensing Wipers — If Equipped ...............60

CLIMATE CONTROLS ............................................ 61

Automatic Climate Control Descriptions

And Functions...................................................61

Manual Climate Control Descriptions

And Functions ..................................................65

Automatic Temperature Control (ATC) ...........67

Climate Voice Recognition...............................67

Operating Tips .................................................67

INTERIOR STORAGE AND EQUIPMENT ...............69

Storage..............................................................69

USB/AUX Control ............................................75

Electrical Power Outlets ..................................77

Power Inverter — If Equipped .........................78

Wireless Charging Pad —

If Equipped .......................................................80

WINDOWS ..............................................................81

Power Windows ...............................................81

Automatic Window Features ...........................81

Reset Auto-Up ..................................................82

Window Lockout Switch...................................82

Power Sliding Rear Window —

If Equipped .......................................................82

Manual Sliding Rear Window —

If Equipped........................................................82

Wind Buffeting .................................................83

POWER SUNROOF — IF EQUIPPED ......................83

Single Pane Power Sunroof —

If Equipped........................................................83

HOOD ......................................................................84

To Open The Hood ...........................................84

To Close The Hood ...........................................85

TAILGATE ................................................................ 85

Opening.............................................................85

Closing ..............................................................86

Tailgate Removal..............................................86

Bed Step — If Equipped ...................................88

PICKUP BOX .......................................................... 89

Cargo Camera — If Equipped...........................90

Bed Rail Tie-Down System —

If Equipped ......................................................91

RAMBOX — IF EQUIPPED...................................... 93

Locking And Unlocking RamBox......................93

RamBox Cargo Storage Bins ...........................93

RamBox Safety Warning..................................95

Bed Divider — If Equipped ...............................96

SLIDE-IN CAMPERS .............................................. 97

Camper Applications........................................97

TRI-FOLD TONNEAU COVER —

IF EQUIPPED........................................................... 98

Tri-Fold Tonneau Cover Removal ....................98

Tri-Fold Tonneau Cover Installation ............. 100

Tri-Fold Tonneau Cover Cleaning ................. 103

GETTING TO KNOW YOUR

INSTRUMENT PANEL

BASE / MIDLINE INSTRUMENT CLUSTER —

GAS ENGINE .........................................................104

Base / Midline Instrument Cluster

Descriptions — Gas Engine........................... 105

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PREMIUM INSTRUMENT CLUSTER —

GAS ENGINE .........................................................107

Premium Instrument Cluster

Descriptions — Gas Engine........................... 108

BASE INSTRUMENT CLUSTER —

DIESEL ENGINE ...................................................109

Base Instrument Cluster Descriptions —

Diesel Engine................................................. 110

PREMIUM INSTRUMENT CLUSTER —

DIESEL ENGINE ....................................................112

Premium Instrument Cluster

Descriptions — Diesel Engine ....................... 113

INSTRUMENT CLUSTER DISPLAY .....................114

Instrument Cluster Display Controls ............ 114

Oil Life Reset ................................................. 115

Display Menu Items ...................................... 116

Diesel Messages And Warnings — 6.7L

Cummins® Diesel Engine............................. 121

Battery Saver On/Battery Saver Mode

Message — Electrical Load Reduction

Actions — If Equipped .................................. 126

WARNING LIGHTS AND MESSAGES .................127

Red Warning Lights ....................................... 127

Yellow Warning Lights ................................... 130

Yellow Indicator Lights .................................. 134

Green Indicator Lights................................... 136

White Indicator Lights ................................... 137

Blue Indicator Lights ..................................... 138

ONBOARD DIAGNOSTIC SYSTEM —

OBD II ................................................................... 138

Onboard Diagnostic System

(OBD II) Cybersecurity ................................... 138

EMISSIONS INSPECTION AND

MAINTENANCE PROGRAMS ............................. 139

STARTING AND OPERATING

STARTING THE ENGINE —

GASOLINE ENGINE ............................................. 140

Automatic Transmission ............................... 140

Tip Start Feature .......................................... 140

Keyless Enter-N-Go — Ignition ...................... 141

Normal Starting Using ENGINE

START/STOP Button .................................... 141

AutoPark — Rotary Shifter and

Eight-Speed Transmission Only.................... 142

Cold Weather Operation

(Below –22°F Or −30°C) ............................ 144

After Starting ................................................. 144

STARTING THE ENGINE —

DIESEL ENGINE .................................................. 144

Automatic Transmission ............................... 144

Keyless Enter-N-Go — Ignition ...................... 145

Extreme Cold Weather .................................. 147

Normal Starting Procedure —

Engine Manifold Air Temperature

Above 66° F (19° C)..................................... 147

Starting Procedure — Engine Manifold Air

Temperature 0°F

To 66°F (–18°C to 19°C)............................ 148

Starting Procedure — Engine Manifold Air

Temperature Below 0°F (-18°C) ................. 149

Starting Fluids ............................................... 150

NORMAL OPERATION — DIESEL ENGINE .........151

Cold Weather Precautions............................ 151

Engine Idling ................................................. 153

Noise.............................................................. 154

Stopping The Engine..................................... 154

Idle Shutdown ............................................... 155

Programmable Maximum Vehicle Speed .... 155

Operating Precautions.................................. 155

Cooling System Tips...................................... 155

ENGINE BLOCK HEATER — IF EQUIPPED..........156

ENGINE BREAK-IN RECOMMENDATIONS —

GASOLINE ENGINE ..............................................156

ENGINE BREAK-IN RECOMMENDATIONS —

DIESEL ENGINE....................................................157

PARKING BRAKE ................................................157

DIESEL EXHAUST BRAKE —

ENGINE BRAKING (IF EQUIPPED) .....................159

AUTOMATIC TRANSMISSION ............................160

Ignition Park Interlock................................... 161

Brake/Transmission Shift Interlock (BTSI)

System .......................................................... 161

Eight-Speed Automatic Transmission —

If Equipped .................................................... 162

Six-Speed Automatic Transmission —

If Equipped .................................................... 167

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AUXILIARY SWITCHES — IF EQUIPPED .............173

ACTIVE NOISE CANCELLATION ..........................173

FOUR-WHEEL DRIVE OPERATION —

IF EQUIPPED ........................................................173

Electronically Shifted Transfer Case

(Eight Speed Transmission) —

If Equipped .................................................... 174

Electronically Shifted Transfer Case

(Six Speed Transmission) —

If Equipped .................................................... 177

Manually Shifted Transfer Case —

If Equipped..................................................... 181

AIR SUSPENSION SYSTEM —

IF EQUIPPED.........................................................183

Description..................................................... 183

Air Suspension Modes .................................. 184

Instrument Cluster Display Messages ......... 184

Operation ....................................................... 184

AXLE LOCKER SYSTEM — POWER WAGON

MODELS ONLY (IF EQUIPPED) ...........................185

STABILIZER/SWAY BAR SYSTEM —

POWER WAGON ONLY .......................................186

SAFE OFF-ROAD DRIVING —

POWER WAGON ONLY .......................................188

Off-Road Driving Tips And Vehicle

Characteristics .............................................. 188

Driving In Snow, Mud And Sand................... 189

Crossing Obstacles

(Rocks And Other High Points) ..................... 190

Hill Climbing................................................... 191

Driving Through Water .................................. 193

Airing Down For Off-Road Driving................. 194

Vehicle Recovery ........................................... 195

After Driving Off-Road ................................... 197

LIMITED-SLIP DIFFERENTIAL ............................ 197

WINCH USAGE — POWER WAGON ONLY

(IF EQUIPPED) ..................................................... 198

Things To Know Before Using

Your Winch..................................................... 198

Understanding The Features Of

Your Winch..................................................... 199

Winch Accessories ....................................... 199

Operating Your Winch .................................. 200

Rigging Techniques ...................................... 206

FUEL SAVER TECHNOLOGY —

GASOLINE ENGINE (IF EQUIPPED).................... 207

CRUISE CONTROL SYSTEMS —

IF EQUIPPED ....................................................... 207

Cruise Control — If Equipped ....................... 207

Adaptive Cruise Control (ACC) —

If Equipped ................................................... 209

PARKSENSE FRONT/REAR PARK ASSIST —

IF EQUIPPED ....................................................... 220

ParkSense Sensors....................................... 221

ParkSense Warning Display ......................... 221

ParkSense Display ........................................ 221

Enabling And Disabling Front And/Or

Rear ParkSense............................................. 224

Service The ParkSense Front/Rear

Park Assist System........................................ 225

Cleaning The ParkSense System ................. 225

ParkSense System Usage Precautions........ 225

LANESENSE — IF EQUIPPED ..............................226

LaneSense Operation ................................... 226

Turning LaneSense On Or Off....................... 227

LaneSense Warning Message...................... 227

Changing LaneSense Status ........................ 229

PARKVIEW REAR BACK UP CAMERA ...............229

AUX Camera — If Equipped .......................... 231

SURROUND VIEW CAMERA SYSTEM —

IF EQUIPPED ........................................................232

AUX Camera — If Equipped .......................... 238

ENGINE RUNAWAY — DIESEL ENGINE..............239

REFUELING THE VEHICLE —

GASOLINE ENGINE .............................................239

Loose Fuel Filler Cap Message ................... 240

REFUELING THE VEHICLE —

DIESEL ENGINE ...................................................240

Diesel Exhaust Fluid ..................................... 241

VEHICLE LOADING .............................................244

Gross Vehicle Weight Rating (GVWR) ......... 244

Payload .......................................................... 244

Gross Axle Weight Rating (GAWR)................ 244

Tire Size ......................................................... 244

Rim Size......................................................... 245

Inflation Pressure.......................................... 245

Curb Weight................................................... 245

Loading .......................................................... 245

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TRAILER TOWING ...............................................245

Common Towing Definitions......................... 245

Trailer Hitch Type and Maximum

Trailer Weight................................................. 250

Trailer Towing Weights (Maximum

Trailer Weight Ratings) ................................ 251

Trailer And Tongue Weight ........................... 251

Towing Requirements .................................. 251

Towing Tips ................................................... 257

SNOWPLOW ........................................................258

Before Plowing............................................... 258

Snowplow Prep Package Model

Availability...................................................... 258

Over The Road Operation With Snowplow

Attached......................................................... 259

Operating Tips ............................................... 259

General Maintenance ................................... 259

RECREATIONAL TOWING

(BEHIND MOTORHOME) .....................................260

Towing This Vehicle Behind Another

Vehicle............................................................ 260

Recreational Towing — Two-Wheel

Drive Models.................................................. 261

Recreational Towing — Four-Wheel

Drive Models.................................................. 261

DRIVING TIPS .......................................................264

Driving On Slippery Surfaces ....................... 264

Driving Through Water ................................. 265

Off-Road Driving Tips .................................... 266

MULTIMEDIA

UCONNECT SYSTEMS ........................................ 267

CYBERSECURITY ................................................ 267

UCONNECT SETTINGS......................................... 268

Customer Programmable Features.............. 269

UCONNECT INTRODUCTION ............................... 288

System Overview .......................................... 288

Safety And General Information .................. 290

UCONNECT MODES............................................. 291

Steering Wheel Audio Controls ................... 291

Radio Mode .................................................. 292

Media Mode .................................................. 301

Phone Mode ................................................. 304

RADIO OPERATION AND MOBILE

PHONES ............................................................... 316

Regulatory And Safety Information .............. 316

OFF-ROAD PAGES — IF EQUIPPED.................... 317

Off-Road Pages Status Bar........................... 317

Vehicle Dynamics .......................................... 318

Accessory Gauge........................................... 318

Pitch & Roll .................................................... 319

Forward Facing Camera................................ 319

SAFETY

SAFETY FEATURES.............................................. 320

Anti-Lock Brake System (ABS) ..................... 320

Electronic Brake Control (EBC) System ....... 321

AUXILIARY DRIVING SYSTEMS ..........................328

Blind Spot Monitoring (BSM) —

If Equipped ................................................... 328

Forward Collision Warning (FCW)

With Mitigation — If Equipped ...................... 335

Tire Pressure Monitoring System

(TPMS) ......................................................... 338

OCCUPANT RESTRAINT SYSTEMS ...................346

Occupant Restraint Systems Features ....... 346

Important Safety Precautions ...................... 346

Seat Belt Systems ........................................ 347

Supplemental Restraint Systems (SRS) ...... 356

Child Restraints ............................................ 366

SAFETY TIPS .......................................................385

Transporting Passengers.............................. 385

Transporting Pets ........................................ 385

Safety Checks You Should Make Inside

The Vehicle ................................................... 385

Periodic Safety Checks You Should

Make Outside The Vehicle............................ 387

Exhaust Gas ................................................. 388

Carbon Monoxide Warnings ........................ 388

IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS ........................389

ASSIST AND SOS SYSTEM — IF EQUIPPED .....390

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JACKING AND TIRE CHANGING ........................394

Preparations For Jacking .............................. 394

Jack Location................................................. 395

Removal Of Jack And Tools........................... 395

Removing The Spare Tire.............................. 397

Jacking Instructions ...................................... 398

To Stow The Flat Or Spare ........................... 402

Reinstalling The Jack And Tools................... 403

Hub Caps/Wheel Covers —

If Equipped .................................................... 403

JUMP STARTING ..................................................404

Preparations For Jump Start......................... 405

Jump Starting Procedure .............................. 406

GEAR SELECTOR OVERRIDE ..............................407

6–Speed Transmission ................................ 407

MANUAL PARK RELEASE ...................................408

8–Speed Transmission................................. 408

IF YOUR ENGINE OVERHEATS ...........................409

FREEING A STUCK VEHICLE ..............................410

TOWING A DISABLED VEHICLE .........................411

Two-Wheel Drive Models............................... 412

Four-Wheel Drive Models.............................. 413

Emergency Tow Hooks — If Equipped .......... 413

ENHANCED ACCIDENT RESPONSE SYSTEM

(EARS) ..................................................................413

EVENT DATA RECORDER (EDR).........................413

SERVICING AND MAINTENANCE

SCHEDULED SERVICING —

GASOLINE ENGINE ............................................. 414

Maintenance Plan — Gasoline Engine ......... 415

SCHEDULED SERVICING — DIESEL ENGINE .... 419

Oil Change Indicator System —

Cummins® Diesel ......................................... 420

Perform Service Indicator —

Cummins® Diesel ......................................... 420

Maintenance Plan —

Cummins® Diesel Engine ............................ 421

ENGINE COMPARTMENT.................................... 428

6.4L Engine .................................................. 428

6.7L Diesel Engine —

Six-Speed 68RFE .......................................... 429

6.7L Diesel Engine — Six-Speed

AS69RC HD.................................................... 430

Checking Oil Level......................................... 431

Adding Washer Fluid .................................... 431

Maintenance-Free Battery ........................... 432

Pressure Washing ......................................... 432

VEHICLE MAINTENANCE ................................... 432

Engine Oil ...................................................... 433

Engine Oil Filter ............................................ 434

Engine Air Cleaner Filter .............................. 434

Air Conditioner Maintenance ...................... 436

Accessory Drive Belt Inspection................... 439

Draining Fuel/Water Separator Filter —

Diesel Engine ................................................ 440

Engine Mounted Fuel Filter

Replacement — Diesel Engine...................... 441

Underbody Mounted Fuel Filter

Replacement — Diesel Engine...................... 442

Priming If The Engine Has Run Ou

t Of Fuel — Diesel Engine.............................. 443

Intervention Regeneration Strategy —

Message Process Flow ................................ 444

Diesel Exhaust Fluid ..................................... 445

Body Lubrication .......................................... 445

Windshield Wiper Blades ............................. 445

Exhaust System ............................................ 447

Cooling System ............................................. 449

Charge Air Cooler — Inter-Cooler ................. 452

Brake System ............................................... 452

Automatic Transmission ............................... 453

Rear Axle And 4x4 Front Driving Axle

Fluid Level ................................................... 456

Transfer Case ............................................... 457

Noise Control System Required

Maintenance & Warranty ............................ 457

FUSES ............................................................ 461

BULB REPLACEMENT ................................... 470

TIRES.....................................................................477

Tire Safety Information ............................... 477

Tires — General Information ........................ 485

Tire Types....................................................... 489

Spare Tires — If Equipped ............................ 490

Wheel And Wheel Trim Care ....................... 492

Snow Traction Devices ................................. 493

Tire Rotation Recommendations ................ 496

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DEPARTMENT OF TRANSPORTATION

UNIFORM TIRE QUALITY GRADES ....................497

Treadwear...................................................... 497

Traction Grades............................................. 498

Temperature Grades..................................... 498

STORING THE VEHICLE .....................................498

BODYWORK..........................................................498

Protection From Atmospheric Agents ......... 498

Body And Underbody Maintenance.............. 499

Preserving The Bodywork ............................. 499

INTERIORS ...........................................................501

Seats And Fabric Parts.................................. 501

Plastic And Coated Parts .............................. 502

Leather Surfaces........................................... 503

Glass Surfaces .............................................. 503

TECHNICAL SPECIFICATIONS

VEHICLE IDENTIFICATION NUMBER (VIN).........504

BRAKE SYSTEM ..................................................504

Hydraulic Brake Assist —

If Equipped..................................................... 504

WHEEL AND TIRE TORQUE

SPECIFICATIONS ................................................ 504

Torque Specifications .................................. 505

FUEL REQUIREMENTS —

GASOLINE ENGINE ............................................. 506

6.4L Engine ................................................... 506

Reformulated Gasoline .............................. 506

Materials Added To Fuel .............................. 506

Gasoline/Oxygenate Blends ........................ 506

Do Not Use E-85 In Non-Flex Fuel

Vehicles.......................................................... 507

CNG And LP Fuel System Modifications ...... 507

Methylcyclopentadienyl Manganese

Tricarbonyl (MMT) In Gasoline...................... 507

Fuel System Cautions ................................... 507

FUEL REQUIREMENTS – DIESEL ENGINE ........ 508

Fuel Specifications ....................................... 508

Biodiesel Fuel Requirements ....................... 509

FLUID CAPACITIES ............................................ 511

ENGINE FLUIDS AND LUBRICANTS .................. 513

CHASSIS FLUIDS AND LUBRICANTS .............. 517

CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE

FOR YOUR VEHICLE ............................................519

Prepare For The Appointment ...................... 519

Prepare A List ................................................ 519

Be Reasonable With Requests..................... 519

IF YOU NEED ASSISTANCE ................................519

FCA US LLC Customer Center....................... 520

FCA Canada Inc. Customer Center .............. 520

Mexico............................................................ 520

Puerto Rico And US Virgin Islands ............... 520

Customer Assistance For The Hearing

Or Speech Impaired

(TDD/TTY) ...................................................... 520

Service Contract ........................................... 520

WARRANTY INFORMATION ................................521

MOPAR® PARTS .................................................521

REPORTING SAFETY DEFECTS ..........................521

In The 50 United States And

Washington, D.C............................................ 521

In Canada ...................................................... 522

PUBLICATION ORDER FORMS ..........................522

General Information............................................523

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INTRODUCTION

Dear Customer,

Congratulations on the purchase of your new Ram vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.

This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and

maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the

two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited

for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls,

particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your

driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome

the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to

operate this vehicle correctly may result in loss of control or a collision Ú page 264.

This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance

of your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC

offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications

carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help

ensure safe and enjoyable operation of your vehicle.

This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated

in the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content

introduced throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”.

All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement

of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For

further information, contact an authorized dealer.

When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians, genuine Mopar® parts, and care

about your satisfaction.

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10

SYMBOLS KEY

If you do not read this entire Owner’s Manual, you may miss important

information. Observe all Cautions and Warnings.

VAN CONVERSIONS/CAMPERS

The New Vehicle Limited Warranty does not apply to body modifications or

special equipment installed by van conversion/camper manufacturers/

body builders. US residents refer to the Warranty Information, Section

2.1.C. Canadian residents refer to the “What Is Not Covered” section of

the Warranty Information. Such equipment includes video monitors, DVD/

Blu-Ray™, heaters, stoves, refrigerators, etc. For warranty coverage and

service on these items, contact the applicable manufacturer.

Operating instructions for the special equipment installed by the

conversion/camper manufacturer should also be supplied with your

vehicle. For any additional instructions, please contact your conversion/

camper manufacturer.

To obtain dimensional and technical specifications for your vehicle, refer

to the Body Builder’s Guide at https://www.ramtrucks.com/

ram-commercial/body-builders-guide.html.

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

These statements are against operating

procedures that could result in a collision,

bodily injury and/or death.

CAUTION!

These statements are against procedures that

could result in damage to your vehicle.

NOTE:

A suggestion which will improve installation,

operation, and reliability. If not followed, may

result in damage.

TIP:

General ideas/solutions/suggestions on easier

use of the product or functionality.

PAGE REFERENCE

ARROW

Follow this reference for additional information

on a particular feature.

FOOTNOTE

Supplementary and relevant information

pertaining to the topic.

WARNING!

Any modifications or alterations to this vehicle could seriously affect its

roadworthiness and safety and may lead to a collision resulting in

serious injury or death.

21_DJD2_OM_EN_USC_t.book Page 10

11

SYMBOL GLOSSARY

Some car components have colored labels with symbols indicating

precautions to be observed when using this component. It is important to

follow all warnings when operating your vehicle. See below for the

definition of each symbol Ú page 127.

Red Warning Lights

Seat Belt Reminder Warning Light

Ú page 127

Air Bag Warning Light

Ú page 127

Brake Warning Light

Ú page 128

Hood Open Warning Light

Ú page 128

Vehicle Security Warning Light — If Equipped

Ú page 129

Engine Coolant Temperature Warning Light

Ú page 129

Battery Charge Warning Light

Ú page 129

Oil Pressure Warning Light

Ú page 129

Oil Temperature Warning Light

Ú page 129

Electronic Throttle Control (ETC) Warning Light

Ú page 129

Trailer Brake Disconnected Warning Light

Ú page 130

Transmission Temperature Warning Light — If Equipped

Ú page 130

Door Open Warning Light

Ú page 130

Red Warning Lights

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12

Yellow Warning Lights

Adaptive Cruise Control (ACC) Fault Warning Light —

If Equipped

Ú page 130

Air Suspension Fault Warning Light — If Equipped

Ú page 130

Engine Check/Malfunction Indicator Warning Light (MIL)

Ú page 130

Electronic Stability Control (ESC) Active Warning Light —

If Equipped

Ú page 131

Electronic Stability Control (ESC) OFF Warning Light —

If Equipped

Ú page 131

LaneSense Warning Light — If Equipped

Ú page 132

Service LaneSense Warning Light — If Equipped

Ú page 132

Low Washer Fluid Warning Light

Ú page 132

Low Fuel Warning Light

Ú page 132

Low Coolant Level Warning Light

Ú page 132

Loose Fuel Filler Cap Warning Light — If Equipped

Ú page 132

Trailer Merge Assist Indicator Light — If Equipped

Ú page 132

Tire Pressure Monitoring System (TPMS) Warning Light

Ú page 132

Anti-Lock Brake System (ABS) Warning Light

Ú page 133

Rear Axle Locker Fault Indicator Light — If Equipped

Ú page 134

Yellow Warning Lights

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Service Forward Collision Warning (FCW) Light —

If Equipped

Ú page 134

Service 4WD Warning Light — If Equipped

Ú page 134

Cruise Control Fault Warning Light

Ú page 134

Sway Bar Fault Warning Light

Ú page 134

Yellow Indicator Lights

Forward Collision Warning (FCW) Off Indicator Light —

If Equipped

Ú page 134

Air Suspension Payload Protection Indicator Light —

If Equipped

Ú page 134

TOW/HAUL Indicator Light

Ú page 134

Yellow Warning Lights

Cargo Light — If Equipped

Ú page 135

Cold Ambient Derate Mode Indicator Light — If Equipped

Ú page 135

Diesel Exhaust Brake Indicator Light — If Equipped

Ú page 135

Sway Bar Indicator Light — If Equipped

Ú page 135

Snowplow Mode Indicator Light — If Equipped

Ú page 135

Air Suspension Alternate Trailer Height Indicator Light —

If Equipped

Ú page 135

Air Suspension Bed Lowering Mode Indicator Light —

If Equipped

Ú page 135

Air Suspension Ride Height Raising Indicator Light —

If Equipped

Ú page 135

Yellow Indicator Lights

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Air Suspension Ride Height Lowering Indicator Light —

If Equipped

Ú page 135

Front And Rear Axle Lock Indicator Light

Ú page 135

Rear Axle Lock Indicator Light

Ú page 135

4WD Lock Indicator Light

Ú page 135

4WD Low Indicator Light — If Equipped

Ú page 136

4WD High Indicator Light — If Equipped

Ú page 136

NEUTRAL Indicator Light — If Equipped

Ú page 136

Low Diesel Exhaust Fluid (DEF) Indicator Light —

If Equipped

Ú page 136

Yellow Indicator Lights

Wait To Start Light — If Equipped

Ú page 136

Water In Fuel Indicator Light — If Equipped

Ú page 136

Green Indicator Lights

Adaptive Cruise Control (ACC) Set With Target Light —

If Equipped

Ú page 136

Adaptive Cruise Control (ACC) Set With No Target Detected

Indicator Light — If Equipped

Ú page 136

Automatic Diesel Exhaust Brake Indicator Light —

If Equipped

Ú page 136

ECO Mode Indicator Light — If Equipped

Ú page 136

Park/Headlight On Indicator Light

Ú page 137

Yellow Indicator Lights

21_DJD2_OM_EN_USC_t.book Page 14

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LaneSense Indicator Light — If Equipped

Ú page 137

Front Fog Indicator Light — If Equipped

Ú page 137

Turn Signal Indicator Lights

Ú page 137

Cruise Control Set Indicator Light — If Equipped

Ú page 137

Green Indicator Lights White Indicator Lights

Adaptive Cruise Control (ACC) Ready Light — If Equipped

Ú page 137

Cruise Control Ready Indicator Light

Ú page 137

Hill Descent Control (HDC) Indicator Light — If Equipped

Ú page 137

LaneSense Indicator Light — If Equipped

Ú page 137

Blue Indicator Lights

High Beam Indicator Light

Ú page 138

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GETTING TO KNOW YOUR VEHICLE

KEYS

KEY FOB

Your vehicle is equipped with a key fob which

supports Passive Entry, Remote Keyless Entry

(RKE), Keyless Enter-N-Go (if equipped), and

Remote Start (if equipped). The key fob allows

you to lock or unlock all doors, tailgate, and the

RamBox (if equipped). It can also activate the

Panic Alarm from distances up to approximately

66 ft (20 m). The key fob does not need to be

pointed at the vehicle to activate the system.

The key fob also contains an emergency key,

which is stored in the rear of the key fob.

NOTE:

 The key fob’s wireless signal may be blocked

if the key fob is located next to a mobile

phone, laptop, or other electronic device.

This may result in poor performance.

 If your vehicle is equipped with a Wireless

Charging Pad, the key fob may not be found if

it is placed within 15 cm (150 mm) of the pad

Ú page 80.

 With the ignition in the ON position and the

vehicle moving at 2 mph (4 km/h), all RKE

commands are disabled.

Key Fob

1 — LED Indicator Light

2 — Unlock

3 — Tailgate Release (If Equipped)

4 — Remote Lowering (If Equipped)

5 — Lock

6 — Remote Start

7 — PANIC

8 — Emergency Key

21_DJD2_OM_EN_USC_t.book Page 16

GETTING TO KNOW YOUR VEHICLE 17

In case the ignition switch does not change with

the push of a button, the key fob may have a low

or fully depleted battery. A low key fob battery

can be verified by referring to the instrument

cluster, which will display directions to follow.

NOTE:

A low key fob battery condition may be indicated

by a message in the instrument cluster display,

or by the LED light on the key fob. If the LED key

fob light no longer illuminates from key fob

button pushes, then the key fob battery requires

replacement Ú page 523.

To Lock/Unlock The Doors And Tailgate

Push and release the unlock button on the key

fob once to unlock the driver’s door, or, twice

within five seconds to unlock all doors, the

tailgate and the RamBox (if equipped). To lock

all the doors and the tailgate, push the lock

button once.

When the doors are unlocked, the turn signals

will flash and the illuminated entry system will

be activated. When the doors are locked, the

turn signals will flash and the horn will chirp.

All doors can be programmed to unlock on the

first push of the unlock button. The horn chirp

when the lock button is pushed can be

programmed on/off within Uconnect Settings

Ú page 268.

Replacing The Battery In The Key Fob

The replacement battery model is one CR2450

battery.

NOTE:

 Customers are recommended to use a

battery obtained from Mopar®. Aftermarket

coin battery dimensions may not meet the

original OEM coin battery dimensions.

 Perchlorate Material — special handling may

apply. See www.dtsc.ca.gov/hazard-

ouswaste/perchlorate for further informa-

tion.

 Do not touch the battery terminals that are

on the back housing or the printed circuit

board.

 Do not replace the coin battery if the LED on

the key fob above the top row buttons blinks

when a button is pressed. The coin battery

should last a minimum of three years with

normal vehicle usage.

1. Remove the emergency key (1) by pushing

the emergency key release button (2) on

the side of the key fob, and pulling the

emergency key out with your other hand.

Emergency Key Removal

2. Hold the key fob with the button side facing

down, and locate the small rectangular gap

on the left side between the housing and

the back cover of the key fob. Use a small

screw driver (or similar tool) to pry open the

left side of the fob cover while applying

pressure until the cover snaps open.

1 — Emergency Key

2 — Emergency Key Release Button

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18 GETTING TO KNOW YOUR VEHICLE

3. Next, locate the gap on the right side of the

key fob, which is positioned further to the

edge than the left side gap. Pry open the

right side, and remove the back cover.

4. Remove the battery by using your thumb to

slide the battery downward and back

toward the key ring.

Key Fob Battery Location

NOTE:

When replacing the battery, ensure the (+) sign

on the battery is facing upward. Avoid touching

the new battery with your fingers. Skin oils may

cause battery deterioration. If you touch a

battery, clean it with rubbing alcohol.

5. Replace the battery by using your thumb to

push down and slide the battery under the

small lip on the top edge of the opening.

Key Fob Battery Replacement

6. To assemble the key fob case, line up the

top edge of the back cover with the top of

the fob, and press the edges into the

interlocking hinges until all edges snap

together with no large visual gaps.

7. Reinsert the emergency key until it locks

into place.

NOTE:

The key fob battery should only be replaced by

qualified technicians. If the battery requires

replacement, see an authorized dealer.

WARNING!

 The integrated key fob contains a coin cell

battery. Do not ingest the battery; there is a

chemical burn hazard. If the coin cell

battery is swallowed, it can cause severe

internal burns in just two hours and can

lead to death.

 If you think a battery may have been swal-

lowed or placed inside any part of the body,

seek immediate medical attention.

 Keep new and used batteries away from

children. If the battery compartment does

not close securely, stop using the product

and keep it away from children.

21_DJD2_OM_EN_USC_t.book Page 18

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