Cleaning the appliance after each use
1. Food containing sugar, plastics, tin foil residues should be removed at once using a
scraper. Place a scraper on the glass ceramic surface at an angle and remove residues
by sliding the blade over the surface. Wipe the appliance with a damp cloth and a little
washing up liquid. Finally, rub the appliance dry using a clean cloth.
2. Limescale rings, water rings, fat splashes, shiny metallic discolorations should be re-
moved after the appliance has cooled down using cleaner for glass ceramic or stainless
steel.
What to do if ...
Problem/Display Possible Cause Remedy
The cooking zones cannot be
switched on or are not operat-
ing
More than 10 seconds have
passed since the appliance was
switched on
Switch the appliance on again.
The lock is switched on
Switch off the lock (See the
section “Locking/unlocking the
control panel”)
The child safety device is
switched on
Deactivate child safety device
(see the section "Child safety
device")
Several sensor fields were
touched at the same time
Only touch one sensor field
Automatic switch-off has been
triggered
Remove any objects (pans, etc.)
that are lying on the control
panel. Switch appliance on
again
There is water on the control
panel or the control panel is
covered with fat splashes
Wipe the control panel
STOP+GO is activated
Switch off STOP+GO
Display is switching between
two heat settings
Power management is reduc-
ing the power of this cooking
zone
See the section “Switching the
power function on and off”
The residual heat indicator is
not displaying anything
The cooking zone was only on
for a short time and is therefore
not hot
If the cooking zone is supposed
to be hot, call your local Service
Force Centre.
lights up
Unsuitable cookware Use suitable cookware
No cookware on the cooking
zone
Put cookware on zone
Diameter of the base of the
cookware is too small for the
cooking zone
Move to smaller cooking zone
Use suitable cookware
14
What to do if ...