Contec PC-RAS(PCI) Owner's manual

PC-HELPER

Web Monitoring RAS Board for PCI

PC-RAS(PCI)

User’s Manual

CONTEC CO.,LTD.

PC-RAS(PCI)

i

Check Your Package

Thank you for purchasing the CONTEC product.

The product consists of the items listed below.

Check, with the following list, that your package is complete. If you discover damaged or missing items,

contact your retailer.

Product Configuration List

- Board - Reset signal repeater cable…1

[PC-RAS(PCI)]…1 - Power cable…1

- User’s Manual (this booklet)…1

- FD

[PC-RAS(PCI) Software Library]…1

- LAN cross cable…1

- Serial port cable…1

- Power signal repeater cable…1

User's ManualBoard

User's Manual

FD

Serial port cable

Power signal repeater cable

Reset signal repeater cable

Power cable

LAN cross cable

ii

PC-RAS(PCI)

Copyright

No part of this document may be copied or reproduced in any form by any means without prior written

consent of CONTEC CO., LTD.

CONTEC CO., LTD. makes no commitment to update or keep current the information contained in this

document. The information in this document is subject to change without notice.

All relevant issues have been considered in the preparation of this document. Should you notice an

omission or any questionable item in this document, please feel free to notify CONTEC CO., LTD.

Regardless of the foregoing statement, CONTEC assumes no responsibility for any errors that may

appear in this document or for results obtained by the user as a result of using this product.

Trademarks

MS, Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation. Other brand and

product names are trademarks of their respective holder.

PC-RAS(PCI)

iii

Table of Contents

Copyright.....................................................................................................................................................ii

Trademarks..................................................................................................................................................ii

Table of Contents.......................................................................................................................................iii

1. BEFORE USING THE PRODUCT 1

About the Board..........................................................................................................................................1

Features.................................................................................................................................................2

Accessories (Option)..........................................................................................................................2

Customer Support.......................................................................................................................................3

Web Site................................................................................................................................................3

Limited Three-Years Warranty.................................................................................................................3

How to Obtain Service...............................................................................................................................3

Liability........................................................................................................................................................3

Safety Precautions.......................................................................................................................................4

Safety Information...............................................................................................................................4

Handling Precautions..........................................................................................................................5

Environment.........................................................................................................................................6

Inspection.............................................................................................................................................6

Storage..................................................................................................................................................6

Disposal................................................................................................................................................6

2. SETUP 7

What is Setup?.............................................................................................................................................7

Using the Board under Windows.......................................................................................................7

Using the Board under an OS Other than Windows........................................................................7

Step 1 Setting the Hardware......................................................................................................................8

Parts of the Board and Factory Defaults...........................................................................................8

Plugging the Board............................................................................................................................10

Connecting the Cables.......................................................................................................................11

Step 2 Installing the Hardware................................................................................................................15

Turning on the PC..............................................................................................................................15

Setting with the Add New Hardware Wizard.................................................................................15

Step 3 Setting the Network......................................................................................................................18

Setting the Network Parameters Such as the IP Address..............................................................18

Logging in to the Web Server..........................................................................................................22

Setup Troubleshooting..............................................................................................................................23

Symptoms and Actions.....................................................................................................................23

If your problem cannot be resolved.................................................................................................23

iv

PC-RAS(PCI)

3. EXTERNAL CONNECTION 25

Using the On-board Connector................................................................................................................25

PIO and LAN Connectors.................................................................................................................25

Connector Pin Assignment...............................................................................................................26

Relationships between General-purpose I/O Port Logical Bits and Connector Signal Pins.....27

Connecting the LAN cable...............................................................................................................27

Connecting a UPS Device................................................................................................................28

Connecting Input Signals.........................................................................................................................29

Input Circuit.......................................................................................................................................29

Output Circuit............................................................................................................................................30

Output Circuit....................................................................................................................................30

4. FUNCTION 31

Function Overview...................................................................................................................................31

Board Features and Alarms..............................................................................................................31

Alarm-unrelated Functions...............................................................................................................32

Basic Settings............................................................................................................................................32

Setting the Network...........................................................................................................................33

Mail Settings......................................................................................................................................34

User Account Settings.......................................................................................................................35

Date/Time Settings............................................................................................................................36

Log Setting.........................................................................................................................................37

Function Settings 1/2................................................................................................................................38

Alarm Action Settings.......................................................................................................................38

Thermal Monitor Settings.................................................................................................................40

Supply Voltage Monitor Settings....................................................................................................41

Fan Speed Monitor Settings.............................................................................................................43

General-purpose Input Monitor Settings.........................................................................................45

General-purpose output settings......................................................................................................47

WDT Settings.....................................................................................................................................49

RAID Status Monitor Settings.........................................................................................................50

UPS Monitor Settings.......................................................................................................................51

Power Supply Settings......................................................................................................................52

Schedule Settings...............................................................................................................................55

Timer Settings....................................................................................................................................56

Log Viewer................................................................................................................................................57

Monitoring.................................................................................................................................................58

Monitoring 1 ......................................................................................................................................58

Monitoring 2 ......................................................................................................................................58

Creating and Displaying the Monitoring Panel..............................................................................59

Logout........................................................................................................................................................75

PC-RAS(PCI)

v

Application Interface................................................................................................................................76

Serial Communication.......................................................................................................................76

Board's Notification Function..........................................................................................................80

PIO Control (General-purpose Input/Output).................................................................................81

WDT Control.....................................................................................................................................83

Startup Check Notification (PC Startup Retry Function)..............................................................83

LED Status Displays.................................................................................................................................84

5. SPECIFICATION 85

Hardware specification.............................................................................................................................85

Block Diagram...................................................................................................................................88

RAS Function Specifications...................................................................................................................89

Monitor Functions.............................................................................................................................89

Power Supply Control Functions.....................................................................................................90

Miscellaneous Control Functions....................................................................................................91

Web Server Functions.......................................................................................................................92

Alarm Functions................................................................................................................................93

Log Function......................................................................................................................................93

Mail Functions...................................................................................................................................94

PCI/COM Communication Functions.............................................................................................94

RAID Monitor Functions..................................................................................................................94

6. APPENDIX 95

F&eIT Protocol Specifications................................................................................................................95

Basic Specifications..........................................................................................................................95

Virtual Address Space.......................................................................................................................99

Log Codes................................................................................................................................................113

Temperature Sensor Connector.............................................................................................................116

vi

PC-RAS(PCI)

1. Before Using the Product

PC-RAS(PCI)

1

1.

Before Using the Product

This chapter provides information you should know before using the product.

About the Board

The PC-RAS(PCI) is a PCI-compliant RAS (*) enhancement board with Web server features.

The board provides a variety of functions, including the RAS functions (such as the PC's internal chassis

temperature monitor, peripheral device monitor, timer-dependent preventive maintenance, and

watchdog timer functions), the Web/mail-based remote functions, and the power control functions (such

as remote switches). The following functions assists the host system in improving its stability and

operation rate.

[Functions] Internal chassis temperature monitor

Chassis's fan speed monitor (slowdown/stop)

Fan operating temperature control

Supply voltage monitor

UPS signal monitor

RAID controller monitor (for MPC)

Peripheral device (digital signal input) monitor

Operating-time dependent timer alarm function

Alarm signal output to external device upon error detection

OS shutdown process start upon error detection

Mailing function

Logging

Watchdog timer function

Remote setting/monitor/operation using web browser

Remote switch function

Automatic system startup function (scheduled start/stop)

System startup check function

General-purpose I/O signals

Application support functions (log, mail)

By default, the PC-RAS(PCI) board is intended for use with the CONTEC MPC Series. Therefore the

PCs described in examples in this document assume the CONTEC MPC Series.

*: RAS stands for reliability, availability, and serviceability, a generic term for a set of functions for

improving such aspects of the system.

1. Before Using the Product

2

PC-RAS(PCI)

Features

Completely Independent Operation

The PC-RAS(PCI) board is powered by the standby power supply of the PC to operate completely

independent of the PC, so that the board is recognized as an independent node in a network.

The Web server and RAS functions of the board keep on operating and monitoring even when the

PC is not stable in operation.

Remote Monitoring and Control via a Web Browser

You can access the board from a remote PC over the network using a Web browser to set network

and RAS functions, monitor operating states, and to start up or shut down the local PC.

Real-time Operation Monitoring

The board can collect internal chassis temperature, fan speed, and supply voltage information in real

time, allowing you to use a user program and Web browser to remote reference and monitor those

parameters, respectively. You can also set the board to take action automatically upon detection of

alarms.

Automatic Action upon Alarm Detection

You can set three levels of alarm conditions for internal chassis temperature, fan speed, supply

voltage, and so on and the actions to be taken automatically upon detection of the alarm conditions.

You can use your user programs to start automatic actions, shut down the PC, and notify the

detection of an alarm by e-mail.

Rich Set of RAS Functions

The board provides assorted RAS functions, including a watchdog timer for monitoring running

programs, general-purpose digital inputs and outputs (four channels each), logging, and RAID

controller monitor (when installed in the CONTEC MPC Series).

Embedded-system Functions

The remote switch function using general-purpose digital input/output makes it easy to draw the

power switch (PWRBTN) for panel manufacture. The scheduled startup/shutdown function can

generate startup/shutdown requests at up to 16 specified times or at a specified time in minutes every

hour. The board can also monitor a startup error owing to an unstable operation at system startup to

restart the system automatically, for example, by recycling the power supply.

Application Support Functions

The PC-RAS(PCI) board can receive debugging log information on applications running on the

main unit and application system RAS related log information through a COM port on the PCI bus

and output alarm and mail messages in the same way as for the monitor items unique to the board.

Web monitoring information can be manipulated via a dedicated protocol over the LAN. This

enables the board to be used for a much larger system.

Accessories (Option)

Terminal block for general-purpose I/O : IPC-PSD-20

* Check the CONTEC’s Web site for more information on these options.

1. Before Using the Product

PC-RAS(PCI)

3

Customer Support

CONTEC provides the following support services for you to use CONTEC products more efficiently and

comfortably.

Web Site

Japanese http://www.contec.co.jp/

English http://www.contec.com/

Chinese http://www.contec.com.cn/

Latest product information

CONTEC provides up-to-date information on products.

CONTEC also provides product manuals and various technical documents in the PDF.

Free download

You can download updated driver software and differential files as well as sample programs available in

several languages.

Note! For product information

Contact your retailer if you have any technical question about a CONTEC product or need its price,

delivery time, or estimate information.

Limited Three-Years Warranty

CONTEC Interface boards are warranted by CONTEC CO., LTD. to be free from defects in material and

workmanship for up to three years from the date of purchase by the original purchaser.

Repair will be free of charge only when this device is returned freight prepaid with a copy of the original

invoice and a Return Merchandise Authorization to the distributor or the CONTEC group office, from

which it was purchased.

This warranty is not applicable for scratches or normal wear, but only for the electronic circuitry and

original boards. The warranty is not applicable if the device has been tampered with or damaged through

abuse, mistreatment, neglect, or unreasonable use, or if the original invoice is not included, in which case

repairs will be considered beyond the warranty policy.

How to Obtain Service

For replacement or repair, return the device freight prepaid, with a copy of the original invoice. Please

obtain a Return Merchandise Authorization Number (RMA) from the CONTEC group office where you

purchased before returning any product.

* No product will be accepted by CONTEC group without the RMA number.

Liability

The obligation of the warrantor is solely to repair or replace the product. In no event will the warrantor

be liable for any incidental or consequential damages due to such defect or consequences that arise from

Safety Precautions. Understand the following definitions and precautions to use the product safely.

1. Before Using the Product

4

PC-RAS(PCI)

Safety Precautions

Understand the following definitions and precautions to use the product safely.

Safety Information

This document provides safety information using the following symbols to prevent accidents resulting in

injury or death and the destruction of equipment and resources. Understand the meanings of these labels

to operate the equipment safely.

DANGER

DANGER indicates an imminently hazardous situation, which, if not avoided, will

result in death or serious injury.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could

result in death or serious injury.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may

result in minor or moderate injury or in property damage.

1. Before Using the Product

PC-RAS(PCI)

5

Handling Precautions

DANGER

Do not use the product where it is exposed to flammable or corrosive gas. Doing so may result in an

explosion, fire, electric shock, or failure.

CAUTION

- There are switches on the board that need to be set in advance. Be sure to check these before

installing the board.

- Only set the switches and jumpers on the board to the specified settings.

Otherwise, the board may malfunction, overheat, or cause a failure.

- Do not strike or bend the board. Doing so could damage the board.

Otherwise, the board may malfunction, overheat, cause a failure or breakage.

- Do not touch the board's metal plated terminals (edge connector) with your hands.

Otherwise, the board may malfunction, overheat, or cause a failure.

If the terminals are touched by someone's hands, clean the terminals with industrial alcohol.

- Do not install or remove the board to or from the slot while the computer's power is turned on.

Otherwise, the board may malfunction, overheat, or cause a failure.

Doing so could cause trouble. Be sure that the personal computer or the I/O expansion unit power is

turned off.

- Make sure that your PC or expansion unit can supply ample power to all the boards installed.

Insufficiently energized boards could malfunction, overheat, or cause a failure.

- The specifications of this product are subject to change without notice for enhancement and quality

improvement.

Even when using the product continuously, be sure to read the manual and understand the contents.

- Do not modify the product. CONTEC will bear no responsibility for any problems, etc., resulting

from modifying this product.

- Regardless of the foregoing statements, CONTEC is not liable for any damages whatsoever

(including damages for loss of business profits) arising out of the use or inability to use this

CONTEC product or the information contained herein.

1. Before Using the Product

6

PC-RAS(PCI)

Environment

Use this product in the following environment. If used in an unauthorized environment, the board may

overheat, malfunction, or cause a failure.

Operating temperature

0 to 60°C

Operating humidity

10 to 90%RH (No condensation)

Corrosive gases

None

Floating dust particles

Not to be excessive

Inspection

Inspect the product periodically as follows to use it safely.

- Check that the board has

no dust or foreign matter adhering.

- Check that the bus connector

of the board and its cable have

been plugged correctly.

- The gold-plated leads of the bus connector

have no stain or corrosion.

Storage

When storing this product, keep it in its original packing form.

(1) Put the board in the storage bag.

(2) Wrap it in the packing material, then put it in the box.

(3) Store the package at room temperature at a place free from direct sunlight, moisture, shock,

vibration, magnetism, and static electricity.

Disposal

When disposing of the product, follow the disposal procedures stipulated under the relevant laws and

municipal ordinances.

2. Setup

PC-RAS(PCI)

7

2.

Setup

This chapter explains how to set up the board.

What is Setup?

Setup means a series of steps to take before the product can be used.

Using the Board under Windows

The PC-RAS(PCI) board is compatible with Windows XP/2000. When used under Windows XP,

however, the board requires the system patched with Windows XP Service Pack 1 (SP1).

Take the following steps described in this chapter before the board can be used:

Step 1 Setting the Hardware

Step 2 Installing the Hardware

Step 3 Setting the Network

If the board fails to be set up normally, see "Setup Troubleshooting" in this chapter.

For use under any version of Windows other than Windows XP/2000, you should consult CONTEC.

Contact your local sales representative of CONTEC.

Using the Board under an OS Other than Windows

The PC-RAS(PCI) board is compatible with Windows XP/2000. Although the hardware interface is not

intended for use under Windows, CONTEC will not support the use of the board under any OS other than

Windows.

If you use the board under any other OS, check the operations of the board sufficiently in advance based

on case studies on the use under Windows at your own risk and consult your local sales representative of

CONTEC.

2. Setup

8

PC-RAS(PCI)

Step 1 Setting the Hardware

This section describes how to set the board and plug it on your PC.

Leave the on-board switches factory-set when using the board. Be sure to check that the on-board

switches are as factory-set before plugging the board into an expansion slot. To plug the board into the

expansion slot, connect the on-board connectors, and to connect a UPS device to the board, follow the

relevant procedures described later in this section.

The board has its MAC address labeled on the surface. Write down the MAC address before plugging

the board as the MAC address is used to calculate the IP address factory-set for the board.

Parts of the Board and Factory Defaults

Figure 2.1 below shows the names of major parts of the board. Note that the on-board switches are

shown as factory-set. Table 2.1 lists the connectors and switches. The factory setting of SW1 is 0; that

of SW2 is OFF at all of the bits.

0

1

2

3

4

5

6

7

9

A

B

C

D

E

F

8

1 2 3 4 5 6 7 8

ON

CN1

CN2

CN3

JP4

JP5

JP6

JP7

SW1

CN6CN5CN4

CN11

CN10

CN8

CN7

SW2

CN9

LED2 (Red)

LED1 (Green)

- Setting SW1 - Setting SW2

Figure 2.1. Component Locations

2. Setup

PC-RAS(PCI)

9

Table 2.1. Connectors and Switches

Connector No. Function Remarks

CN1

LAN

conntector

See P.26.

CN2

LAN

conntector

See P.26.

CN3 PIO conntector See P.26.

CN4

FAN

conntector

See P.13.

CN5

FAN

conntector

See P.13.

CN6 Thermal sensor connector See P.116. *1

CN7 UPS COM port conntector See P.14.

CN8

RAID COM

port conntector

*2

CN9 Power conntector See P.11.

CN10 FAN conntector See P.13.

CN11 FAN conntector See P.13.

SW1

Rotary swtch

See P.8.

SW2

DIP switch

See P.8.

JP4 Power switch/PWRBTN (Chassis) See P.12.

JP5 Reset switch (Chassis) See P.12.

JP6

Power swtch/PWRBTN (PC

)

See P.12.

JP7 Reset switch (PC) See P.12.

*1 The thermal sensor connector is provided for future extension; it is not currently available.

*2 The RAID COM port connector accepts only a CONTEC MPC product. When using one with this connector, refer to

the manual for the MPC product.

2. Setup

10

PC-RAS(PCI)

Plugging the Board

(1) Before plugging the board, shut down the system, unplug the power code of your PC. (The board is

powered by the PC's standby power supply. Before plugging or unplugging the board, therefore,

unplug the power cable from the wall outlet.)

(2) Remove the main unit of the PC from the chassis (remove the PC cover if the PC case is an ATX

chassis) so that the board can be installed.

(3) Plug the board into an expansion slot (make sure that the rotary switch "SW1" and DIP switch

"SW2" are as factory-set). Note that, depending on the host system, it may be difficult to connect

some on-board connectors after plugging the board. If this is the case, see "Connecting the

Connectors" to connect the required parts to the connectors before plugging the board.

(4) To monitor signals from the UPS device, plug the bundled serial port cable into an expansion slot.

(The serial port cable does not have to be plugged if the UPS device's signals are not monitored.)

(5) Fasten the board bracket to the PC using the screw removed. When you plug the serial port cable,

fasten its bracket using the screw as well.

CAUTION

- The board is always operating with the standby power supply. Pay due attention to the design of the

capacity of the standby power supply. If the power capacity is insufficient, output may not be

available depending on the power supply.

- The board is equipped with a CF card to save logs and store firmware. The CF card cannot be

plugged or unplugged with the power on. The board does not operate with the CF card unplugged.