Contec PT-970W10WA NEW is a versatile panel computer with a 10.1-inch WXGA (1280 x 800) resistive or capacitive touch screen, powered by an Intel Atom® Processor E3845 1.91GHz and 4GB of DDR3L 1333 ECC memory. It features Intel® HD Graphics and a range of connectivity options including 1000BASE-T Ethernet, USB 2.0, and audio ports. The PT-970W10WA NEW is ideal for various applications such as industrial automation, digital signage, and point-of-sale systems.
Contec PT-970W10WA NEW is a versatile panel computer with a 10.1-inch WXGA (1280 x 800) resistive or capacitive touch screen, powered by an Intel Atom® Processor E3845 1.91GHz and 4GB of DDR3L 1333 ECC memory. It features Intel® HD Graphics and a range of connectivity options including 1000BASE-T Ethernet, USB 2.0, and audio ports. The PT-970W10WA NEW is ideal for various applications such as industrial automation, digital signage, and point-of-sale systems.
CONTEC CO., LTD.
3-9-31, Himesato, Nishiyodogawa-ku, Osaka 555-0025, Japan
http://www.contec.com/
No part of this document may be copied or reproduced in any form by any means
without prior written consent of CONTEC CO., LTD.
NA07138 (LYXU512) [03042020] March 2020 Edition
Product Guide
Panel Computer
PT-970 A/B Series
Thank you for purchasing this product. The product you have purchased consists of the
following items.
Check, with the following list, that your package is complete.
If you find any item either missing or damaged, please contact the sales representative you
purchased the product from.
For appropriate usage, be certain to read the Reference Manual before using this product.
Visit our website for downloading free other software tools.
The following manuals come with this product. Visit our website and download them by
entering the model type in "Downloads". Read them before using the product.
Before using the product, be certain to read the following guide, manual, and driver soft-
ware. They can be downloaded from Contec website.
Name
Contents
How to get
Product Guide (This sheet)
This lists the product configuration and
describes the precautions.
Included in the pack-
age (Printed matter)
Reference Manual
This describes the hardware aspects
such as functions and settings.
Download (PDF)
Pre-installed type OS Manual
This describes OS basic information, the
setup procedure, and the recovery
procedure.
Download (PDF)
Download
https://www.contec.com/download/
1. About the Product
This product is the “All-in-One” type PC, which has a10.1-inch size (WXGA 1280×800) LCD
touch screen integrated.
Since only selected interfaces such as 1000BASE-T, USB 2.0, and Audio are provided, the
product can be installed in a smaller space comparing to our earlier panel integrated com-
puters.
Embedded-type CPU has been adopted. The use of readily available parts ensures the prod-
uct to be applied easily. In addition, the use of Contec-customized BIOS allows support to
be provided at the BIOS level.
2. Product Configuration
This product consists of the items listed below.
Check, with the following list, that your package is complete. If you discover damaged or
missing items, contact your retailer.
Product...1
Power Connector
Set (Connector… 1,
Contact… 2,
Returner… 1)
Spacer…4
Hollow Spacer…4
Product Guide...1
IPC Precaution
List...1
Warranty
Certificate...1
Serial Number
Label...1
Royalty consent
contract*1...1
Recovery
Media*1...1
*1 Only packed in the product with the OS installed model.
3. Safety Precautions
Understand the following definitions and precautions to use the product safely.
Safety Information
This document provides safety information using the following symbols to prevent acci-
dents resulting in injury or death and the destruction of equipment and resources. Under-
stand the meanings of these labels to operate the equipment safely.
DANGER
DANGER indicates an imminently hazardous situation
which, if not avoided, will result in death or serious injury.
WARNING
WARNING indicates a potentially hazardous situation
which, if not avoided, could result in death or serious in-
jury.
CAUTION
CAUTION indicates a potentially hazardous situation
which, if not avoided, may result in minor or moderate in-
jury or in property damage.
Handling Precautions
WARNING
Always check that the power supply is turned off before connecting or disconnecting
power cables.
Do not use the product in locations exposed to a flammable or corrosive gas. It may
cause explosion, fire, electrical shock, or malfunction.
Do not touch metal parts (edge connector) with your hands. Otherwise, the product may
malfunction, or cause failure.
When transporting the product, pack it in the same condition as delivered from the Con-
tec or in equal packing condition to avoid applying shock, vibration, or static electricity
directly to the product.
Do not modify the product.
Always turn off the power before inserting or removing the cables.
This product is not intended for use in aerospace, space, nuclear power, medical equip-
ment, or other applications that require a very high level of reliability. Do not use the
product in such applications.
If using this product in applications where safety is critical such as in railways, automotive,
or disaster prevention or security systems, please contact your retailer.
Do not attempt to replace the battery as inappropriate battery replacement poses a risk
of explosion.
For battery replacement, contact your retailer as it must be performed as a process of
repair.
When disposing of a used battery, follow the disposal procedures stipulated under the
relevant laws and municipal ordinances. For details on replacing the battery, refer to the
appendix.
This product is not suitable for use in locations where children are likely to be present.
CAUTION
Do not use or store this product in a location exposed to high or low temperature that
exceeds range of specification or susceptible to rapid temperature changes.
e.g. - Exposure to direct sun - In the vicinity of a heat source
Do not use this product in extremely humid or dusty locations. It is extremely dangerous
to use this product with its interior penetrated by water or any other fluid or conductive
dust. If this product must be used in such an environment, install it on a dust-proof con-
trol panel, for example.
Avoid using or storing the product in locations subject to shock or vibration that exceeds
range of specification.
Do not use this product in the vicinity of devices that generate strong magnetic force or
noise. Such products will cause this product to malfunction.
Do not use or store this product in the presence of chemicals.
To clean this product, wipe it gently with a soft cloth dampened with either water or mild
detergent. Do not use chemicals or a volatile solvent, such as benzene or thinner, to
prevent pealing or discoloration of the paint.
CONTEC does not provide any guarantee for the integrity of data on storage.
This product's case may become hot. To avoid being burned, do not touch that section
while this product is in operation or immediately after turning off the power. Avoid in-
stallation in a location where people may come into contact with that section.
Always remove the power cable from the power outlet before connecting or disconnect-
ing a connector.
Do not touch metal parts or terminals with your hands when the product is in operation.
Otherwise, the product may malfunction, or cause failure.
To prevent corruption of files, shutdown the OS and always wait for five seconds or longer,
then turn off the power of this product.
CONTEC reserves the right to refuse to service a product modified by the user.
In the event of failure or abnormality (foul smells or excessive heat generation), unplug
the power cord immediately and contact your retailer.
Use the power cable that matches the power supply voltage and outlet plug that you are
using.
Always turn off the power before replacing storage. It is not hot-swappable. Removing
the storage during the operation may results in system damages.
CONTEC does not guarantee for a 24-hour continuous operation of the product or con-
tinuous current application to the product.
Do not use any sharp-pointed object such as a mechanical pencil to touch the touch
panel. Doing so may scratch the touch panel, resulting in malfunctions.
It is a characteristic of touch screens that their resistance may vary with changes to the
ambient environment (temperature and humidity) and with their own aging, resulting in
the deviation of the detection point.
Resistive-film touch screen --- Calibrate the touch screen again to re-set calibration data
Capacitive touch screen --- Do not calibrate the touch screen. Doing so may result in
malfunctions.
LCD may have a few bright spots that are always on or a few black spots that are always
off. Color irregularity may also occur depending on the viewing angle. This however is
due to the structural characteristics of the LCD; therefore, it is not a product fault.
Burn-in on TFT Display
"Burn-in" may occur if the same display is retained for a long time. Avoid this by period-
ically switching the display so that the same display is not maintained for a long time.
* Burn-In : Phenomenon characterized by a TFT display as a result of long-time display
of the same screen where a shadow-like trace persists because electric charge remains
in the LCD element even after the patterns are changed.
The storage within the product doesn't support hot plug. The pulling out opening of the
HDD cannot be done in the state of power supply ON. Please neither pulling out opening
of HDD in the state of power supply ON of this product nor come in contact with HDD.
This product may malfunction or cause a failure.
This product's specifications allow the device to be rebooted from the BIOS screen during
startup. This has no effect on operation after the OS boots.
Component Life
M.2 --- The assumed life is about 3,000 times. For details on the life estimation, refer to
Appendix.
Battery --- The internal calendar clock and CMOS RAM are backed by a Lithium primary
battery. The backup time at a temperature of 25°C with the power disconnected is 7 years.
* Replacement of expendables is handled as a repair (there will be a charge).
* The service life for consumable parts are reference values and are not guaranteed val-
ues.
4. Specifications
Function Specifications
Item
Description
PT-970W10WA
PT-970W10WB
CPU
Intel Atom® Processor E3845 1.91GHz
BIOS
BIOS (mfd. by AMI)
Memory
4GB, PC3-10600(DDR3L 1333) ECC, On Board
Graphics Controller
Intel
®
HD Graphics (CPU integrated)
LCD type
LCD type
10.1-inch TFT color LCD, WXGA (1280 x 800)
Backlight
LED method, The ON/OFF software can control.
Touch
panel
Resolution
WXGA (1280 x 800)
Detection
method
Resistive-film analog type
Capacitive type
Connection
Internal serial port
Internal USB port
Audio
HD Audio compliant, LINE OUT x 1
3.5φ stereo minijack, Full-scale output level 1.2Vrms (Typ.)
LAN
Intel I210IT controller
1000BASE-T/100BASE-TX/10BASE-T
RJ-45 connector x 1 (supports Wake On LAN)
USB
Type-A controller
USB 2.0-compliant x 1 port
SATA
M.2 32GB (MLC) built-in *1
TPM
TCG TPM2.0
Hardware monitoring
Monitoring CPU temperature, board temperature, power volt-
age
Watchdog timer (WDT)
Software programmable, 255 level (1sec - 255sec),
Time up allows reset shutdown or external output.
RTC/CMOS
Lithium backup battery life: 10 years or more
The real-time clock is accurate within ±3 minutes (at 25°C) per
month (CPU built-in RTC).
Power Management
Power management setup via BIOS
Power On by Ring/Wake On LAN
Supports ACPI Power management
Rated input voltage
5VDC (50/60Hz)
Range of input voltage
5VDC±5%
Power consumption (Max.)
4.2A
4.4A
External device power supply
capacity
USB2.0 I/F: +5V: 0.5A x 1
Physical dimensions (mm)
254(W) x 22(D) x 166(H)
(Not including the attachment
fitting or protrusions)
259(W) x 23(D) x 169(H)
(Not including the attachment
fitting or protrusions)
Weight
650g approx.
700g approx.
*1 It is already built in the product. The capacity that can be recognized from OS might be dis-
played fewer than an actual value.
Environment Requirements
Item
Description
Operating ambient
temperature
0 - +40°C *2
Non-operating ambient
temperature
-10 - +50°C
Operating ambient humidity
10 - 80%RH (No condensation)
Floating dust particles
Not to be excessive
Corrosive gases
None
Line-noise
resistance
Line noise
AC line / ±2kV, Signal line / ±1kV
(IEC61000-4-4 Level 3, EN61000-4-4 Level 3)
Static
electricity
resistance
Contact discharge : ±4kV
(IEC61000-4-2 Level 2, EN61000-4-2 Level 2)
Atmospheric discharge : ±8kV
(IEC61000-4-2 Level 3, EN61000-4-2 Level 3)
Vibration
resistance
Sweep
resistance
10 - 50Hz/0.5G 25 min. each in x, y, and z directions
(JIS C60068-2-6compliant, IEC68-2-6-compliant))
Shock resistance
10G half-sine shock for 11ms in X, Y, and Z directions
(JIS C 60068-2-27 –compliant, IEC 60068-2-27 -compliant)
Standard
VCCI Class A, FCC Class A,
Item
Description
CE Marking (EMC Directive Class A, RoHS Directive)
Grounding
Class D grounding, SG-FG / continuity
*2 Derating occurs due to the way of installation. For more details on this, refer to “Installation
Requirements”.
5. Specifications
PT-970W10WA
PT-970W10WB
-
1
Contec PT-970W10WA NEW is a versatile panel computer with a 10.1-inch WXGA (1280 x 800) resistive or capacitive touch screen, powered by an Intel Atom® Processor E3845 1.91GHz and 4GB of DDR3L 1333 ECC memory. It features Intel® HD Graphics and a range of connectivity options including 1000BASE-T Ethernet, USB 2.0, and audio ports. The PT-970W10WA NEW is ideal for various applications such as industrial automation, digital signage, and point-of-sale systems.
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