Classic Flame 18MM6075-PI14S Specification

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Twin-Star International, Inc; Delray Beach, FL 33445

Made in China • Printed in China • Fabricado en China • Impreso en China • Fabriqué en China • Imprimé en Chine

www.tsicustomerservice.com

1-866-661-1218

Français P.20

Español P.11

MODELS/ MODELOS/ MODÈLES :

18EF026FGT, 23EF026FGT

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SAVE THESE INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of re, electrical shock, and injury to

persons including the following:

1. Read all instructions before using this appliance.

2. DANGER – High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct

the front of this heater. WARNING: In order to avoid overheating, do not cover the heater.

3. CAUTION: Never leave the heater operating unattended. Extreme caution is necessary if unsupervised children or invalids are

nearby.

4. e appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience

and knowledge, unless they have been given supervision or instruction.

5. Always unplug this appliance when not in use.

6. Do not operate any heater with a damaged cord or plug or aer the appliance malfunctions, or if it has been dropped or damaged

in any manner.

7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied persons in order to

avoid a hazard.

8. Do not use outdoors.

9. is heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it

may fall into a bathtub or other water container.

10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from trac areas and

where it will not be tripped over.

11. To disconnect this appliance, turn controls to the o position, then remove plug from outlet.

12. is product is equipped with a polarized plug (one blade is wider than the other blade). To reduce the risk of electrical shock, this

plug will t into a polarized outlet only one way. is is a safety feature. Never use with an extension cord or relocatable power tap

(outlet/power strip).

13. is appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with

the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical Code,

ANSI/NFPA NO.70.

14. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or re, or

damage the appliance.

15. To prevent a possible re, do not block air intakes or exhaust in any manner. Do not use on so surfaces, like a bed, where opening

may become blocked.

16. is appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or ammable liquids are

used or stored. is replace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be

hung in the area of it.

17. Use this appliance only as described in the manual. Any other use not recommended by the manufacturer may cause re, electric

shock or injury to persons.

IMPORTANT INSTRUCTIONS

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1. Remove the product identication sticker from the front of the insert.

2. Attach the Product Identication Sticker to the Manual below for future reference. is information is

used for product registration and also is necessary for customer service.

3. Go to www.tsicustomerservice.com for product warranty registration. If you are unable to complete

registration save your proof of purchase for warranty purposes.

Model / Modèle / Modelo: 18EF026FGT

SN #: AB-12345-A

Keep this number for service!

Gardez ce numéro pour le service!

Mantega este número para servicio!

Attach Product Identication Sticker Here

Product Identication

Sticker

VOLTAGE 120VAC, 60 Hz

AMPS 11.7 Amps

WAT T S 1400 Watts

GETTING STARTED

PRODUCT SPECIFICATIONS

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PACKING CONTENT

Part Description Quantity

EA Fireplace Insert 1

EB Front Frame 1

EC Emberbed with logset 1

ED Transparent Tray Assembly 1

EF Crystals Varies

EA

EB EC ED EF

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INSTALLATION INSTRUCTION

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INSTALLATION INSTRUCTION

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Control

Panel

OPERATION INSTRUCTIONS

e power switch supplies power to all of the functions

of the replace.

e replace consists of a fan-forced wire-element-type

heater.

e heater switch turns the heater ON and OFF.

FUNCTION

POWER

ICON DESCRIPTION

HEATER

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TROUBLESHOOTING

Problem Root Cause Corrective Action

Switches do not work.

Defective Switch, broken, no

longer toggles, loose.

Contact customer service to replace the switch(s).

Heater Blower Motor.

Blower is very noisy when ames

are o.

Contact customer service to replace the heater/blower assembly.

Blows cold air.

Blower runs but does not

produce heat.

Blower does not come on at all.

Heater does not turn on. Manual reset needed.

Turn the POWER to “OFF” and unplug the unit from the wall outlet for 5

minutes. Aer 5 minutes plug the unit back into wall outlet, and operate

as normal. If the problem persist contact customer service.

Fireplace has Noise with

ames on and heater o.

Spinner Motor Noisy.

Contact customer service to replace the ame generator drive motor.

Defective ame generator drive

motor.

Dented back panel.

Power cord gets warm. Normal operation.

Check your heater cord and plug connections. Faulty wall outlet

connections or loose plugs can cause the outlet or plug to overheat.

Be sure the plug ts tight in the outlet. Heaters draw more current

than small appliances, overheating of the outlet may occur even if

it has not occurred with the use of other appliances. During use

check frequently to determine if your plug outlet or faceplate

is HOT! If so, discontinue use of the heater and have a qualied

electrician check and/or replace the faulty outlet(s).

Heater emits an odor. Normal operation.

It is common for a heater to emit an odor for a brief period aer the

heater is initially turned on. e heater is burning o any dust

accumulated during manufacturing, operation or storage.

Flames stay on but do

not move.

Flames stay in one position. Contact customer service to replace the Flame Generator Drive Motor.

No power at all.

Unit not plugged in. Check that unit is plugged into a standard 120-V outlet.

Defective Main Power Switch Contact customer service to replace the Main Power Switch.

Emberbed Damaged. Emberbed Cracked. Contact customer service to replace the emberbed.

Flame

Flame does not light up or no

ame eect.

Contact customer service to replace the ame circuit board.

No Manual Needs Manual

Go to www.tsicustomerservice.com and use the follow the manual link on

the bottom right portion of the page to download the manual.

Heater Specs

What size room does this heater

heat up to?

Provides supplemental heat up to 400 square feet.

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Note, the scale and size of your parts may be dierent depending on your exact model.

EXPLODED VIEW

CARE AND MAINTENANCE

Part Part Name 18EF026FGT 23EF026FGT

1 Crystals

Y16-S211-CRYS Y16-S212-CRYS

2 Tray

Y16-S211-TY Y16-S212-TY

3 Logset

Y16-S211-P02 Y16-S212-P02

4

Front Flame Circuit Board Y16-S211-P40F Y16-S212-P40F

5 Back Flame Circuit Board

Y16-S211-P40B Y16-S212-P40B

6

Power Circuit Board Y16-S211-P15 Y16-S212-P15

7

Flame Generator Drive Motor P10-Q-S P10-Q-S

8

Main Power Switch P06-E26 P06-E26

9 Heater/Blower Assembly

Y06-C89-P01 Y06-C89-P01

10

Front Panel with Frame Y16-S211-P27 Y16-S212-P27

• e motors used on the fan and the ame generator assembly are pre-lubricated for extended bearing life and require no

further lubrication. However, we recommend periodic cleaning/vacuuming of the fan/heater.

• Clean the trim using a so cloth, slightly dampened with citrus oil based product and bu with a clean so cloth.

DO NOT use brass polish or household cleaners as these products will damage the metal trim. Citrus oil based products

can be obtained at supermarkets or hardware stores.

• Make sure the unit is turned OFF and unplugged before cleaning the heater or replace.

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e manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period

of one year from date of puchase, subject to the following conditions and limitations.

1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the

product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify

this warranty.

2. is warranty is non-transferable, and is made to the original owner, provided that the purchase was made through

an authorized supplier of the product.

3. e warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,

provided that such part(s) have been subjected to normal conditions of use and service, aer said defect is conrmed

by the manufacturer’s inspection.

4. e manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding

the wholesale price of the defective part(s).

5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),

repair, replacement, or othewise of same, will not be covered by this warranty, nor shall the manufacturer assume

responsibility for same.

6. e owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or

damage arising out of the use, or inability to use the product, except as provided by law.

7. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any

obligations/liabilities on the part of the manufacturer are hereby expressly excluded.

8. e manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with

respect to the sale of the product.

9. e warranties as outlined within this document do not apply to non-accessories used in conjunction with the

installation of this product.

10. is warranty gives you specic legal rights, and you may also have other rights which vary from state to state.

is warranty is void if:

a. e replace is subjected to prolonged periods of dampness or condensation.

b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.

c. You do not have the original receipt of purchase.

www.tsicustomerservice.com

For Customer Service Call 1-866-661-1218

Questions? Our experts are standing by to assist you at our Toll-Free help line. We can help you with assembly

and, if necessary, replace damaged/missing parts. Assistance is available 7 days a week/24 hours a day/

365 days per year.

IMPORTANT:

Before contacting Customer Service please have this information available:

• Serial Number

• Model Number

• Sales Receipt or Proof of Purchase

1-YEAR LIMITED WARRANTY

CUSTOMER SERVICE

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PACKING CONTENT

Pieza Descripción Cantidad

EA Chimenea Inserto 1

EB Marco Frontal 1

EC Base con Incrustado de Troncos 1

ED Conjunto de Bandeja Transparente 1

EF Cristales Varies

EA

EB EC ED EF

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INSTRUCCIONES DE OPERACIÓN

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INSTRUCCIONES DE OPERACIÓN

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PACKING CONTENT

Pièce Description Quantité

EA Foyer 1

EB Cadre Avant 1

EC El Lecho De Brasas Con Registro 1

ED Assemblage Du Bac Transparent 1

EF Cristaux Varies

EA

EB EC ED EF

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INSTRUCTIONS D’INSTALLATION

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INSTRUCTIONS D’INSTALLATION

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Classic Flame 18MM6075-PI14S Specification

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