HP ProOne 400 G4 23.8-inch Non-Touch All-in-One Business PC Reference guide

Brand: HP

Model: ProOne 400 G4 23.8-inch Non-Touch All-in-One Business PC

Type: Reference guide

This manual is also suitable for

Hardware Reference Guide

HP ProOne 600 G4 21.5-inch All-in-One Business PC

HP ProOne 400 G4 23.8-inch All-in-One Business PC

HP ProOne 400 G4 20-inch All-in-One Business PC

L.P.

Windows is either a trademark or registered

trademark of Microsoft Corporation in the

United States and/or other countries.

The information contained herein is subject to

change without notice. The only warranties for

HP products and services are set forth in the

express warranty statements accompanying

such products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable for

technical or editorial errors or omissions

contained herein.

This document contains proprietary

information that is protected by copyright. No

part of this document may be photocopied,

reproduced, or translated to another language

without the prior written consent of HP

Development Company.

First Edition: June 2018

Document part number: L20661-001

About This Book

This guide provides basic information for upgrading this computer model.

WARNING! Text set o in this manner indicates that failure to follow directions could result in bodily harm or

loss of life.

CAUTION: Text set o in this manner indicates that failure to follow directions could result in damage to

equipment or loss of information.

NOTE: Text set o in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Product features ........................................................................................................................................... 1

Overview ................................................................................................................................................................ 1

HP ProOne 600 and HP ProOne 400 23.8-inch components ................................................................................ 2

Front components ............................................................................................................................... 2

Side components ................................................................................................................................. 3

Rear components ................................................................................................................................ 4

Bottom components ............................................................................................................................ 4

HP ProOne 400 20-inch components .................................................................................................................... 5

Front components ............................................................................................................................... 5

Side components ................................................................................................................................. 5

Rear components ................................................................................................................................ 6

Bottom components ............................................................................................................................ 6

Keyboard features ................................................................................................................................................. 7

Labels ..................................................................................................................................................................... 8

2 Setup ............................................................................................................................................................ 9

Overview ................................................................................................................................................................ 9

Attaching and removing a stand ............................................................................................................................ 9

Attaching and removing a xed-height stand .................................................................................... 9

Attaching a xed-height stand ......................................................................................... 9

Removing a xed-height stand ...................................................................................... 10

Attaching and removing an adjustable height stand ........................................................................ 10

Attaching an adjustable height stand ............................................................................ 10

Removing an adjustable height stand ............................................................................ 11

Attaching the computer to a mounting xture ................................................................................................... 12

Connecting and disconnecting cables ................................................................................................................. 13

Connecting cables ............................................................................................................................. 13

Connecting a display ......................................................................................................................... 13

Disconnecting cables ......................................................................................................................... 14

Removing and installing the rear port cover ....................................................................................................... 14

Removing the rear port cover ........................................................................................................... 14

Installing the rear port cover ............................................................................................................ 15

Positioning the computer .................................................................................................................................... 15

Adjusting a xed-height stand .......................................................................................................... 15

Adjusting an adjustable height stand ............................................................................................... 16

Installing a security cable .................................................................................................................................... 17

Connecting and disconnecting power ................................................................................................................. 17

Connecting power .............................................................................................................................. 17

Disconnecting power ......................................................................................................................... 18

Webcam ............................................................................................................................................................... 18

Webcam operation ............................................................................................................................ 18

Setting up Windows Hello ................................................................................................................. 18

Synchronizing the optional wireless keyboard and mouse ................................................................................ 19

3 Hardware repair and upgrade ....................................................................................................................... 21

Warnings and cautions ........................................................................................................................................ 21

Additional information ........................................................................................................................................ 21

Removing batteries from the optional wireless keyboard or mouse ................................................................. 22

Locating internal components ............................................................................................................................ 23

Removing and installing memory ....................................................................................................................... 23

Memory module specications ......................................................................................................... 23

Populating memory module slots .................................................................................................... 24

Installing memory modules .............................................................................................................. 25

Replacing the RTC Battery ................................................................................................................................... 26

Replacing drives ................................................................................................................................................... 27

Replacing a hard drive ....................................................................................................................... 27

Removing a hard drive .................................................................................................... 27

Installing a 2.5 inch hard disk drive ................................................................................ 27

Installing the optical disc drive ......................................................................................................... 28

Appendix A Electrostatic discharge .................................................................................................................. 29

Preventing electrostatic damage ........................................................................................................................ 29

Grounding methods ............................................................................................................................................. 29

Appendix B Computer operating guidelines, routine care, and shipping preparation ............................................ 30

Computer operating guidelines and routine care ............................................................................................... 30

Optical disc drive precautions ............................................................................................................................. 31

Shipping preparation ........................................................................................................................................... 31

Appendix C Accessibility ................................................................................................................................. 32

Supported assistive technologies ....................................................................................................................... 32

Contacting support .............................................................................................................................................. 32

Index ............................................................................................................................................................. 33

1 Product features

Overview

NOTE: For the latest manuals on this product, go to http://www.hp.com/support. Select Find your product,

and then follow the on-screen instructions.

Overview 1

HP ProOne 600 and HP ProOne 400 23.8-inch components

Front components

Component Component

1 Webcam microphones (2) (optional) 4 Webcam/IR lens (optional)

2 IR LED (optional) 5 IR LED (optional)

3 Webcam LED (optional) 6 Speakers (2) (optional)

2 Chapter 1 Product features

Side components

Component Component

1 Optical disc drive (optional) 5 USB 3.1 Type-C port

2 Optical disc drive light (optional) 6 USB 3.1 Type-A (charging) port

3 Optical disc drive eject button (optional) 7 USB 3.1 Type-A port

4 SD card reader (optional) 8 Audio-out (headphone)/Audio-in (microphone) combo jack

HP ProOne 600 and HP ProOne 400 23.8-inch components 3

Rear components

Component Component

1 DisplayPort port (optional)

– or –

HDMI port (optional)

– or –

Serial port (optional)

4 RJ-45 (network) jack

2 USB 3.1 Type-A ports (2) 5 Power connector

3 DisplayPort port 6 Security cable slot

Bottom components

Component Component

1 Power button 3 Hard drive activity light

2 Power light

4 Chapter 1 Product features

HP ProOne 400 20-inch components

Front components

Component Component

1 Webcam LED 3 Webcam microphone

2 Webcam lens 4 Speakers (2) (optional)

Side components

Component Component

1 Optical disc drive (optional) 5 USB 3.1 Type-C port

2 Optical disc drive light (optional) 6 USB 3.1 Type-A (charging) port

3 Optical disc drive eject button (optional) 7 USB 3.1 Type-A port

4 SD card reader (optional) 8 Audio-out (headphone)/Audio-in (microphone) combo jack

HP ProOne 400 20-inch components 5

Rear components

Component Component

1 DisplayPort port (optional)

– or –

HDMI port (optional)

– or –

Serial port (optional)

4 RJ-45 (network) jack

2 USB 3.1 Type-A ports (2) 5 Power connector

3 DisplayPort port 6 Security cable slot

Bottom components

Component Component

1 Power button 3 Hard drive activity light

2 Power light

6 Chapter 1 Product features

Keyboard features

Your keyboard and mouse may be dierent.

Component Component

1 Sleep 6 Mute Volume

2 Fast Reverse 7 Decrease Volume

3 Play/Pause 8 Increase Volume

4 Stop 9 Function

5 Fast Forward

Keyboard features 7

Labels

The labels axed to the computer provide information you may need when you troubleshoot system

problems or travel internationally with the computer.

IMPORTANT: All labels described in this section will be located under the stand or axed to the bottom of

the computer.

1. Microsoft® Certicate of Authenticity label (select models only prior to Windows 8)—Contains the

Windows Product Key. You may need the Product Key to update or troubleshoot the operating system.

HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a

Digital Product Key electronically installed.

NOTE: This Digital Product Key is automatically recognized and activated by Microsoft Operating

Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP-approved recovery

methods.

2. Service label—Provides important information to identify your computer. When contacting support, you

will probably be asked for the serial number, and possibly for the product number or the model number.

Locate these numbers before you contact support.

Component

(1) Serial number

(2) Product number

(3) Warranty period

3. Serial number label

8 Chapter 1 Product features

2 Setup

Overview

Set up the computer in the following order:

● Attach a stand. See Attaching and removing a stand on page 9.

Attach the computer to a mounting xture. See Attaching the computer to a mounting xture

on page 12.

● Connect the cables for peripherals and power. See Connecting and disconnecting cables on page 13.

● Connect an additional display, if desired. See Connecting a display on page 13.

● Install and secure the rear port cover. See Installing the rear port cover on page 15.

● Select a comfortable computer position and viewing angle. See Positioning the computer on page 15.

● Install a security cable for security. See Installing a security cable on page 17.

● Turn on the power. See Connecting power on page 17.

● The mouse and keyboard are synchronized at the factory. Should you ever need to synchronize the

mouse and keyboard again, see Synchronizing the optional wireless keyboard and mouse on page 19.

Attaching and removing a stand

Two stands are available for the computer:

●

Attaching and removing a xed-height stand

●

Attaching and removing an adjustable height stand

Attaching and removing a xed-height stand

Attaching a xed-height stand

To install the stand:

1. Place the computer facedown on a soft at surface. HP recommends that you set down a blanket, towel,

or other soft cloth to protect the bezel and screen surface from scratches or other damage.

2. Engage the hooks in the top of the stand in the two large holes in the upper part of the back of the

computer (1).

Overview 9

3. Rotate the stand down until it clicks into place (2).

Removing a xed-height stand

To remove the stand:

1. Remove all removable media, such as optical discs or USB ash drives, from the computer.

2. Turn o the computer properly through the operating system, then turn o any external devices.

3. Disconnect the AC power cord from the AC outlet and disconnect any external devices.

4. Place the computer facedown on a soft at surface. HP recommends that you set down a blanket, towel,

or other soft cloth to protect the bezel and screen surface from scratches or other damage.

5. Press the stand release latch.

6. Rotate the stand away from the computer (1).

7. Slide the stand hooks out of the computer (2).

Attaching and removing an adjustable height stand

Attaching an adjustable height stand

To install the stand:

1. Place the computer facedown on a soft at surface. HP recommends that you set down a blanket, towel,

or other soft cloth to protect the bezel and screen surface from scratches or other damage.

2. Engage the hooks in the top of the stand in the two large holes in the upper part of the back of the

computer (1).

10 Chapter 2 Setup

3. Rotate the stand down until it clicks into place (2).

Removing an adjustable height stand

To remove the stand:

1. Remove all removable media, such as optical discs or USB ash drives, from the computer.

2. Turn o the computer properly through the operating system, then turn o any external devices.

3. Disconnect the AC power cord from the AC outlet and disconnect any external devices.

4. Place the computer facedown on a soft at surface. HP recommends that you set down a blanket, towel,

or other soft cloth to protect the bezel and screen surface from scratches or other damage.

5. Press the stand release latch.

6. Rotate the stand away from the computer (1).

7. Slide the stand hooks out of the computer (2).

Attaching and removing a stand 11

Attaching the computer to a mounting xture

The computer can be attached to a wall, swing arm, or other mounting xture.

NOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket.

1. Insert the VESA mount bracket in the two large holes in the upper part of the back of the computer (1),

and then rotate it down.

2. Secure the VESA mount bracket with two screws (2).

3. Press the supplied VESA trim plate onto the VESA opening until it snaps into place (3).

12 Chapter 2 Setup

4. To attach the computer to a swing arm (sold separately), insert the four 20 mm screws that are supplied

with the computer through the holes on the swing arm plate and into the mounting holes on the

computer.

CAUTION: This computer supports the VESA industry standard 100 mm mounting holes. To attach a

third-party mounting solution to the computer, four 4 mm, 0.7 pitch, and 20 mm long screws are

required. These screws are supplied with the computer. Longer screws must not be used because they

may damage the computer. It is important to verify that the manufacturer’s mounting solution is

compliant with the VESA standard and is rated to support the weight of the computer. For best

performance, it is important to use the power and other cables provided with the computer.

To attach the computer to other mounting xtures, follow the instructions included with the mounting

xture to ensure that the computer is safely attached.

Connecting and disconnecting cables

Connecting cables

1. Connect the peripheral cables to the appropriate ports.

2. Connect the power cord to the power connector on the rear of the computer.

Connecting a display

The ports on the rear of the computer allow you to connect up to two displays to the computer.

If you are adding a display that has a DisplayPort port, then no video adapter is required. If you are adding a

display that does not have a DisplayPort port, you can purchase a video adaptor from HP for your

conguration.

DisplayPort adapters and video cables are purchased separately. HP oers the following adapters:

● DisplayPort to VGA adapter

● DisplayPort to DVI adapter

To connect a display:

1. Turn o power to the computer and to the display that you are connecting to the computer.

2. If your display has a DisplayPort connector, connect a DisplayPort cable directly between the

DisplayPort connector on the rear of the computer and the DisplayPort connector on the display.

Connecting and disconnecting cables 13

3. If your display does not have a DisplayPort connector, connect a DisplayPort video adapter to the

DisplayPort connector of the computer. Then connect a cable (VGA or DVI, depending on your

application) between the adapter and a display.

4. Turn on power to the computer and the display.

NOTE: Use the graphics card software or the Windows Display Settings to congure the display as a

mirrored image of the computer display or an extension of the computer display.

Disconnecting cables

1. You may need to remove the security cable, if one is installed on the rear of the computer.

2. Disconnect the cables from the ports.

Removing and installing the rear port cover

Removing the rear port cover

1. Place the computer facedown on a soft at surface. HP recommends that you set down a blanket, towel,

or other soft cloth to protect the bezel and screen surface from scratches or other damage.

2. Remove the four screws securing the back cover (1), and then lift the back cover from any cavity to

remove it from the computer (2).

14 Chapter 2 Setup

Page is loading ...

HP ProOne 400 G4 23.8-inch Non-Touch All-in-One Business PC Reference guide

Brand: HP

Model: ProOne 400 G4 23.8-inch Non-Touch All-in-One Business PC

Type: Reference guide

This manual is also suitable for

Download PDF

report

HP ProOne 400 G4 23.8-inch Non-Touch All-in-One Business PC Reference guide

This manual is also suitable for

HP ProOne 400 G4 23.8-inch Non-Touch All-in-One Business PC Reference guide

Related papers

Other documents