Watchguard Legacy Firebox X Core & Peak User guide

WatchGuard

LiveSecurity System

User Guide

LiveSecurity System 4.1

2 WatchGuard LiveSecurity System 4.1

Disclaimer

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User Guide 3

Declaration of Conformity

WatchGuard Technologies, Inc.

316 Occidental Avenue South

Suite 200

Seattle, WA 98104

Declares the CE-marked product:

FCC Certification

This device has been tested and found to comply with limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. Operation is subject

to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interfer-

ence that may cause undesired operation.

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4 WatchGuard LiveSecurity System 4.1

CE Notice

The official CE symbol indicates compliance of this WatchGuard Technol-

ogies, Inc. product to the EMC directive of the European Community. The

CE symbol found here or elsewhere indicates that this WatchGuard prod-

uct meets or exceeds the following standards:

CSA Statement

This Class A digital apparatus meets all requirements of the Canadian

Interference-Causing Equipment Regulations.

Cet appareil numerique de la classe A respecte toutes les exigences du

Reglement sur le materiel broulleur du Canada.

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User Guide 5

LiveSecurity User

Guide

Table of Contents

Disclaimer 2

Declaration of Conformity 3

PART I

Introduction 15

Welcome to WatchGuard 15

WatchGuard LiveSecurity System Components 16

LiveSecurity Service 16

WatchGuard Control Center 17

WatchGuard Security Suite 17

WatchGuard Firebox 17

Minimum Requirements 18

Software Requirements 18

Hardware Requirements 19

What is New in WatchGuard LiveSecurity System 4.1? 20

PART II

WatchGuard LiveSecurity Services 23

CHAPTER 1 LiveSecurity Service 25

LiveSecurity Infopack Types 25

Subscribing to Types of LiveSecurity Infopacks 28

Receiving LiveSecurity Broadcasts by E-Mail 28

Using the LiveSecurity Inbox 29

Starting the LiveSecurity Inbox 30

Stopping the LiveSecurity Inbox 30

Controlling Information Packs 31

6 WatchGuard LiveSecurity System 4.1

Forcing an Information Pack Download 31

Playing an Information Pack 32

Saving the Contents of an Information Pack to a File 33

Printing an Information Pack 34

Commenting on an Information Pack to the Rapid Response Team 34

Deleting an Information Pack 35

CHAPTER 2 Technical Support 37

Accessing Frequently Asked Questions (FAQ) 38

Known Issues 38

Getting Internet Technical Support 39

Getting Telephone Technical Support 40

Training 41

LiveSecurity System Basic Course 41

Classroom Training 41

WatchGuard Interactive Training System (WITS) 41

WatchGuard Users Group 42

Online Help 43

Searching for Topics 43

Starting WatchGuard Online Help 43

Copying the Help System to Additional Platforms 44

Online Help System Requirements 44

CHAPTER 3 WatchGuard Options 45

Currently Available Options 45

VPN Manager 45

High Availability 45

Mobile User VPN 46

SpamScreen 46

WatchGuard Telecommuter 46

WatchGuard SOHO 47

Obtaining WatchGuard Options 47

PART III

Security Policy Configuration 49

CHAPTER 4 WatchGuard Control Center 51

Navigating the WatchGuard Control Center 51

Starting the Control Center 52

Changing the Display Size 53

Connecting to a Firebox 54

Changing the Polling Rate 54

Manipulating the Traffic Monitor 55

Opening WatchGuard LiveSecurity Tools 55

User Guide 7

Policy Manager 55

Changing the Policy Manager View 56

Firebox Monitors 57

LogViewer 57

HostWatch 59

Historical Reports 59

LiveSecurity Service 61

LiveSecurity Event Processor 62

CHAPTER 5

Firebox Basics 63

What is a Firebox? 63

Firebox II Description 64

Locating a Firebox Within a Network 67

Opening a Configuration File 69

Opening a Configuration from a Local Hard Drive 69

Opening a Configuration from the Firebox 70

Saving a Configuration File 70

Saving a Configuration to the Local Hard Drive 70

Saving a Configuration to the Firebox 71

Resetting Firebox Pass Phrases 71

Setting the Time Zone 72

Reinitializing a Misconfigured Firebox 72

CHAPTER 6

Configure a Network 75

Running the QuickSetup Wizard 76

Setting Up a Drop-In Network 77

Setting Up a Routed Network 78

Adding a Secondary Network 78

Defining a Network Route 80

Defining a Host Route 81

Changing an Interface IP Address 82

Setting the Default Gateway 82

CHAPTER 7

Block Sites and Ports 83

Configuring Default Packet Handling 84

Blocking a Site Permanently 85

Blocking a Port Permanently 87

Blocking Sites Temporarily with Service Settings 89

Configuring a Service to Temporarily Block Sites 89

Viewing the Blocked Sites List 89

8 WatchGuard LiveSecurity System 4.1

CHAPTER 8 Configure Services 91

Adding an Existing Service 91

Creating a New Service 93

Defining Service Properties 94

Adding Incoming Service Properties 95

Adding Outgoing Service Properties 96

Adding Addresses to Service Properties 97

Working with wg_ Icons 98

Modifying a Service 98

Deleting a Service 99

Setting Up SMTP, FTP, and HTTP Proxies 99

Configuring an SMTP Proxy Service 99

Configuring an FTP Proxy Service 103

Configuring an HTTP Proxy Service 104

CHAPTER 9 Set Up Network Address Translation 107

What is Dynamic NAT? 107

Using Simple Dynamic NAT 108

Enabling Simple Dynamic NAT 108

Adding Dynamic NAT Entries 109

Reordering Dynamic NAT Entries 109

Using Service-Based NAT 110

Enabling Service-Based NAT 110

Configuring Service-Based NAT Exceptions 111

Configuring a Service for Static NAT 112

Adding External IP Addresses 112

Setting Static NAT on a Service 113

CHAPTER 10 Set Up Logging and Notification 115

Designating Event Processors for a Firebox 117

Adding an Event Processor 117

Editing an Event Processor 118

Removing an Event Processor 118

Reordering Fail Safe Event Processors 119

Synchronizing Event Processors 119

Setting Up the LiveSecurity Event Processor 120

Installing the LSEP 120

Running the LSEP on a Windows 95/98 Event Processor 121

Running the LSEP on a Windows NT Event Processor 121

Displaying the LiveSecurity Event Processor 122

Starting and Stopping the LSEP 123

Setting the Log Encryption Key 123

Setting Global Logging and Notification Preferences 124

Setting the Interval for Log Roll Over 124

User Guide 9

Controlling Notification 125

Customizing Logging and Notification by Service or Option 126

Setting Logging and Notification for a Service 128

Setting Logging and Notification for Default Packet Handling

Options 129

Setting Logging and Notification for Blocked Sites and Ports 130

CHAPTER 11 Connect with Out-of-Band Management 131

Connecting a Firebox with OOB Management 131

Enabling the Management Station 132

Preparing a Windows NT Management Station for OOB 132

Preparing a Windows 95/98 Management Station for OOB 132

Configuring the Firebox for OOB 132

Establishing an Out-of-Band Connection 133

PART IV

Security Policy Administration 135

CHAPTER 12 Create Aliases and Implement

Authentication 137

Using Host Aliases 137

Adding a Host Alias 138

Modifying a Host Alias 140

Removing a Host Alias 140

What is User Authentication? 141

User Authentication Types 141

How User Authentication Works 142

Configuring Firebox Authentication 142

Configuring NT Server Authentication 144

Configuring RADIUS Server Authentication 146

Using SecurID Authentication 146

Configuring CRYPTOCard Server Authentication 149

Configuring Services for Authentication 151

Configuring User Authentication with Remote User VPN 151

CHAPTER 13

Block Web Surfing with WebBlocker 155

How WebBlocker Works 155

Reverting to Old WebBlocker Databases 156

Logging and WebBlocker 156

Prerequisites to Using WebBlocker 156

Configuring WebBlocker 157

Activating WebBlocker 157

Scheduling Operation and Non-Operational Hours 159

Setting Privileges 159

10 WatchGuard LiveSecurity System 4.1

Creating WebBlocker Exceptions 160

Downloading the WebBlocker Database Manually 162

CHAPTER 14

Monitor Firebox Activity 163

Firebox Monitors 164

Starting Firebox Monitors and Connecting to a Firebox 164

Setting Firebox Monitor View Properties 165

BandwidthMeter 165

ServiceWatch 166

StatusReport 167

Authentication List 171

Blocked Site List 172

HostWatch 172

Connecting to a Firebox 174

Replaying a Log File 174

Controlling the HostWatch Display 175

Modifying View Properties 176

CHAPTER 15 Review and Manipulate Log Files 179

Viewing Files with LogViewer 179

Starting LogViewer and Opening a Log File 180

Setting LogViewer Preferences 180

Searching for Information in LogViewer 181

Copying and Exporting LogViewer Data 182

LogViewer Fields and Meanings 183

Changing Display Columns in LogViewer 185

Manipulating Log Files 185

Forcing the Roll Over of Log Files 185

Copying Log Files 186

Merging Logs from Multiple Locations 187

CHAPTER 16 Generate Historical Reports 189

Starting Historical Reports 189

Creating and Editing Reports 190

Creating a New Report 190

Editing an Existing Report 191

Removing a Report 192

Using Report Filters 192

Creating a New Filter 193

Editing a Filter 193

Removing a Filter 194

Applying a Filter 194

Scheduling and Running Reports 195

Manually Running a Report 195

User Guide 11

Scheduling a Report 195

Selecting Report Sections 196

PART V

WatchGuard Virtual Private Networking 199

CHAPTER 17 Configure Branch Office Virtual Private

Networking 201

Configuration Checklist 202

Configuring WatchGuard VPN 203

WatchGuard VPN Configuration Models 203

Setting Up WatchGuard VPN 204

Changing Remote Network Entries 207

Branch Office VPN with IPSec 207

Configuring a Gateway 208

Configuring a Tunnel with Manual Security 209

Configuring a Tunnel with Dynamic Security 213

Creating an IPSec Policy 215

Changing IPSec Policy Order 217

Configuring Services to Work with Branch Office VPN 218

Verifying Successful Configuration 219

Avoiding IP Spoofing 219

CHAPTER 18 Configure the Firebox for Remote User VPN 221

Configuration Checklist 222

Entering WINS and DNS Server Addresses 223

Adding Remote Access Users 224

Adding a Member to Built-In RUVPN User Groups 224

Configuring Services to Allow Incoming Remote User VPN 226

Configuring the Firebox for Remote User PPTP 227

Activating Remote User PPTP 227

Entering IP Address for Remote User Sessions 228

Configuring the Firebox for Mobile User VPN 229

Purchasing an Mobile User VPN License 230

Entering License Keys 230

Preparing Mobile User VPN End-User Configuration Files 231

Saving the Configuration to a Firebox 235

Distributing the Software and Configuration Files 235

CHAPTER 19 Preparing a Host for Remote User VPN 237

Preparing the Remote Host 238

Remote Host Operating System 238

Windows 95/98 Platform Preparation 239

Windows NT Platform Preparation 240

12 WatchGuard LiveSecurity System 4.1

Configuring a Host for Remote User VPN with PPTP 242

Using Remote User VPN with PPTP 243

Starting Remote User PPTP 244

Running Remote User VPN with PPTP 244

User Guide 13

APPENDIX A Field Descriptions 245

Firebox Monitors 245

View Properties Dialog Box 247

Flash Disk Management Tool 248

Historical Reports 249

Report Properties Dialog Box 250

Filters Dialog Box 255

LiveSecurity Event Processor 258

LiveSecurity Event Processor File Menu 258

LSEP Log File Tab 259

LSEP Reports Tab 260

LSEP Notification Tab 261

LogViewer 262

Preferences Dialog Box 262

Find Keyphrase in Main View Dialog Box 265

Search Fields Dialog Box 266

LogUtility Dialog Box 267

Policy Manager 268

Add Address Dialog Box 268

Add Dynamic NAT 269

Add Port Dialog Box 269

Add Service Dialog Box 270

Blocked Ports Dialog Box 270

Blocked Sites Dialog Box 271

Configure Gateways Dialog Box 272

Configure Tunnel Dialog Box 273

Default Packet Handling Dialog Box 274

Define URL Dialog Box 276

FTP Proxy Dialog Box 277

Host Alias Dialog Box 278

HTTP Proxy Dialog Box 278

Incoming SMTP Properties Dialog Box 284

IPSec Configuration Dialog Box 289

IPSec Gateway Dialog Box 289

Logging and Notification Dialog Box 290

Member Access and Authentication Setup Dialog Box 291

Network Configuration Dialog Box 298

New Service Dialog Box 300

Outgoing SMTP Properties Dialog Box 300

Properties Dialog Box 304

Security Association Setup Dialog Box 305

Services Dialog Box 306

Setup Dynamic NAT 307

Setup Firebox User Dialog Box 308

WatchGuard VPN Setup Dialog Box 309

14 WatchGuard LiveSecurity System 4.1

User Guide 15

PART I

INTRODUCTION

Welcome to WatchGuard

The WatchGuard LiveSecurity System consists of a broadcast service cou-

pled with a suite of management and security software tools and a plug-

and-play network appliance called the WatchGuard Firebox. LiveSecurity

is specifically designed to guard critical corporate or organizational assets

from a continually changing barrage of threats, and keep your system up

to date.

In the past, the connected enterprise needed to assemble a complex set of

tools, systems and personnel for access control, authentication, virtual

private networking (VPN), network management, and security analysis.

These costly systems were difficult to integrate and not easy to update.

Today, the WatchGuard LiveSecurity System delivers a complete network

security solution to meet the fundamental security challenges of the mod-

ern enterprise:

• Keep network defenses current

• Protect every office connected to the Internet

• Encrypt communications to remote offices and traveling users

• Manage the security system from a single site

16 WatchGuard LiveSecurity System 4.1

WatchGuard LiveSecurity is a reliable, flexible, scalable, and inexpensive

network security solution. Its setup and maintenance costs are small, and

it supports a rich feature set. When properly configured and adminis-

tered, the LiveSecurity System reliably defends any network against

external threats.

WatchGuard LiveSecurity System Components

The WatchGuard LiveSecurity System has all of the components you

need to conduct e-business safely. It is comprised of four components:

• LiveSecurity Service

• Control Center

• Security Suite

• Hardware

LiveSecurity Service

The innovative LiveSecurity Service subscription makes it easy to main-

tain the security of a company network. The service automatically con-

nects you to WatchGuard’s team of security experts who broadcast alerts

and software updates via the Internet directly to your desktop.

User Guide 17

WatchGuard LiveSecurity System Components

WatchGuard Control Center

The WatchGuard Control Center is a toolkit of applications run from a

single location, enabling you to configure, manage and monitor your net-

work security policy. It includes:

• Policy Manager

• Firebox Monitors

• LogViewer

• HostWatch

• Historical Reports

WatchGuard Security Suite

In addition to basic security policy configuration, the Policy Manager

includes a suite of advanced software features. These include:

• User authentication

• Network address translation

• Remote user virtual private networking

• Branch office virtual private networking

• Selective Web site blocking

WatchGuard Firebox

The Firebox hardware platforms are specially designed and optimized

machines. They are small, efficient and reliable. WatchGuard software

supports only Fireboxes that contain a flash disk, thus compatible Fire-

boxes have one of the following configurations:

• Firebox II Hdmk or Firebox II >YklNHF

• Firebox II

• Firebox FB100 upgraded with the WatchGuard FB10/100 Upgrade Kit.

The FB100 contains 100Mbit Ethernet cards. The Upgrade Kit adds a

flash disk for storing Firebox configuration files.

• Firebox FB10 upgraded with the WatchGuard FB10/100 Upgrade Kit.

The FB10 contains 10Mbit Ethernet cards. The Upgrade Kit adds a

flash disk for storing Firebox configuration files.

The Firebox is a rack-mountable, low-profile component, with an indica-

tor display panel in front and physical interfaces in back. The appearance

18 WatchGuard LiveSecurity System 4.1

of the II and II Hdmk models is identical, with the exception that the II Hdmk

model sports a gold faceplate.

For detailed Firebox specifications, see the J]^]j]f[]?ma\].

Minimum Requirements

This section describes the minimum hardware and software configura-

tions necessary to successfully install, run, and administer version 4.1 of

the WatchGuard LiveSecurity System.

Software Requirements

WatchGuard LiveSecurity System 4.1 can run on Microsoft Windows 95,

Windows 98, or Windows NT 4.0 as specified below:

Windows 95 Requirements

• Microsoft Windows 95

• Service Release 2 or higher

Windows 98 Requirements

• Microsoft Windows 98

Windows NT Requirements

• Microsoft Windows NT 4.0

• Microsoft Service Pack 4 or Service Pack 5 for Windows NT 4.0

Web Browser Requirements

You need an HTML-based browser to use the online help included with

the WatchGuard LiveSecurity System. These browsers and versions have

proved to provide reliable, consistent display of WatchGuard Online

Help:

• Netscape Communicator® 4.5 or later

• Microsoft Internet Explorer® 4.x

• Microsoft Internet Explorer® 5.01 or later

User Guide 19

Minimum Requirements

Hardware Requirements

Hardware requirements at a minimum are the same as for the operating

system on which WatchGuard LiveSecurity System 4.1 runs. The recom-

mended hardware ranges are listed below:

Table 1. WatchGuard LSS 4.1 Hardware Requirements

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20 WatchGuard LiveSecurity System 4.1

What is New in WatchGuard LiveSecurity System 4.1?

If you are upgrading to the WatchGuard LiveSecurity System from previ-

ous versions, here is what’s new in Version 4.1:

Integrated Installation

The new installation process considerably streamlines and integrates

LiveSecurity Broadcast Service registration, software download, and

Firebox configuration to make the process quick and painless.

Dynamic VPN Configuration Protocol (DVCP)

WatchGuard’s new DVCP protocol designates VPN gateways as serv-

ers enabling easier setup of VPN tunnels and the ability to configure

“hub and spoke” VPN networks with WatchGuard SOHO and Tele-

commuter devices.

Time Based Log Rolling and Reports

Logs can now be rolled to a backup file based on time or size. You con-

trol the name of the backup file as well as the number of backed up

files.

Web Based Reporting

Reports are written to a file using HTML so that they can be posted to

an Intranet or Web-enabled e-mail application.

G2/RTSP Proxy Service

The new RTSP Proxy service provides the ability to incorporate

streaming of RealSystem G2 content as well as supporting QuickTime

media streaming.

SecurID Authentication

WatchGuard expands its offering of server types for user authentica-

tion to include SecurID.

Enhanced Network Address Translation

WatchGuard simplifies our implementation of dynamic outgoing net-

work address translation and incoming static NAT making it quicker

to configure and easier to troubleshoot.

Improvements in Ease of Use

A variety of improvements have been made to the Control Center soft-

ware to enhance ease of use:

- Resizable log window in the Control Center

- Fewer reboots of the Firebox

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Watchguard Legacy Firebox X Core & Peak User guide

Watchguard Legacy Firebox X Core & Peak User guide

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