Insight Managed 28-Port and
52-Port Gigabit Ethernet Smart
Cloud Switch with 2 SFP 1G &
2 SFP+ 10G Fiber Ports
Hardware Installation Guide
Models
GC728X
GC728XP
GC752X
GC752XP
May 2018
202-11868-01
350 E. Plumeria Drive
San Jose, CA 95134
USA
Support
Thank you for purchasing this NETGEAR product.You can visit www.netgear.com/support to register your
product, get help, access the latest downloads and user manuals, and join our community.We recommend that
you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR
trademarks are used for reference purposes only.
2
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Contents
Chapter 1 Introduction
Overview................................................................................................................5
Features.................................................................................................................6
Safety Instructions and Warnings..........................................................................8
Chapter 2 Hardware Overview
Hardware Description..........................................................................................11
Front Panel Models GC728X and GC728XP..................................................11
Front Panel Models GC752X and GC752XP..................................................12
Status LEDs....................................................................................................13
Back Panel......................................................................................................15
Switch Hardware Interfaces.................................................................................16
RJ-45 Ports for 10/100/1000M BASE-T Ethernet Connectivity.......................16
SFP and SFP+ Ports for Fiber Connectivity....................................................17
USB Port.........................................................................................................17
Console Port....................................................................................................18
Multifunction Reset Button..............................................................................18
Chapter 3 Installation
Step 1: Prepare the Site.......................................................................................20
Step 2: Protect Against Electrostatic Discharge...................................................20
Step 3: Unpack the Switch...................................................................................21
Step 4: Install the Switch......................................................................................22
Install the Switch in a Rack.............................................................................22
Install the Switch on a Flat Surface.................................................................23
Optional Step 5: Install SFP Transceiver Modules...............................................23
Step 6: Connect Devices to the Switch................................................................24
Step 7: Check the Installation..............................................................................24
Step 8: Apply Power and Check the LEDs...........................................................24
Step 9: Manage the Switch..................................................................................25
Chapter 4 Applications
Aggregation and Backbone Switching.................................................................27
PoE Overview......................................................................................................28
Aggregation and Backbone Switching With PoE..................................................29
Chapter 5 Troubleshooting
Troubleshooting Chart..........................................................................................31
PoE Troubleshooting Suggestions.......................................................................32
Additional Troubleshooting Suggestions..............................................................32
3
1
Introduction
This hardware installation guide is for the following NETGEAR switch models:
• Insight Managed 28-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP 1G & 2 SFP+ 10G Fiber Ports,
Model GC728X
• Insight Managed 28-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP 1G & 2 SFP+ 10G Fiber
Ports, Model GC728XP
• Insight Managed 52-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP 1G & 2 SFP+ 10G Fiber Ports,
Model GC752X
• Insight Managed 52-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP 1G & 2 SFP+ 10G Fiber
Ports, Model GC752XP
The switch provides 24 or 48 Gigabit Ethernet RJ-45 copper ports, 2 dedicated Gigabit SFP fiber ports, and 2
dedicated 10G SFP+ fiber ports.
Models GC728XP and GC752XP support Power over Ethernet Plus (PoE+) on all 24 or 48 RJ-45 copper ports
so that you can let the switch provide power to PoE-capable devices such as WiFi access points, VoIP phones,
and IP security cameras.These models can supply up to 30W PoE (IEEE 802.3at) to each port. Model GC728XP
provides a maximum PoE power budget of 390W across all active PoE+ ports. Model GC752XP provides a
maximum PoE power budget of 505W across all active PoE+ ports.
This hardware installation guide complements the installation guide that came with your switch.
This chapter serves as an introduction to the switch and includes the following sections:
• Overview
• Features
• Safety Instructions and Warnings
For more information about the topics that are covered in this manual, visit the support website
at netgear.com/support.
Note
For technical specifications, see the data sheet at
netgear.com/business/products/switches/insight-managed-smart-cloud/gigabit-switch.aspx#tab-resources.
For switch documentation, visit downloadcenter.netgear.com.
Note
4
Overview
The switch provides 24 or 48 Gigabit Ethernet copper ports, 2 dedicated Gigabit SFP fiber ports, and 2
dedicated 10G SFP+ fiber ports. All copper ports use RJ-45 connectors.The SFP ports require a standard
small form-factor pluggable (SFP) gigabit interface converter (GBIC, also referred to as a transceiver module),
which is sold separately from the switch.The switch integrates full-duplex, nonblocking switch fabric that
provides full-wire speed for all packet sizes.
The PoE+ models supports PoE on all copper ports with a maximum PoE power budget of 390W (model
GC728XP) or 505W (model GC752XP) across all active PoE+ ports.
For information about application examples, see Applications on page 26.Note
The switch provides management options that let you discover the switch on the network and configure,
monitor, and control the switch:
• NETGEAR Insight app. Using the NETGEAR Insight app, you can discover the switch on the network
and add the switch to the NETGEAR Insight app so that you can set up the switch in the network and
manage and monitor the switch remotely from your smartphone.You can choose from four methods to
add the switch to the NETGEAR Insight app:You can scan your network for the switch, scan the QR
code or the barcode of the switch, or add the serial number of the switch. For more information, see the
NETGEAR knowledge base articles at netgear.com/support.
• Insight Cloud portal. Using the NETGEAR Insight Cloud portal, you can set up the switch in the network,
perform advanced remote management, monitor the switch, analyze the switch and network usage,
and, if necessary, troubleshoot the switch and the network.
• Local browser–based management interface. By default, the management mode of the switch is set
to NETGEAR Insight App.With this setting you can manage the switch using the Insight app or the
Insight Cloud portal. For complex tasks such as integrating with an existing network of devices that are
not managed through Insight, and for debugging purposes, you can change the management mode of
the switch to PC Web-browser and access the local browser interface. In this mode, you can change
the settings of the specific device, but we recommend that you do not use this mode to change settings
that are Insight manageable because they would not be synchronized with Insight or to the network
location and other devices to which you assigned the switch.
Changes to Insight-manageable settings from the local browser interface might also
create conflicts with the rest of the Insight-managed network to which the device is
connected.While you manage the switch with the local browser interface, you cannot
use the Insight app or Insight Cloud portal.To reenable management of the device
remotely or through the cloud, you can return the management mode to NETGEAR
Insight App at any time so that you can manage the switch with the Insight app or
Insight Cloud portal.
Note
For more information about the local browser interface, see the user manual, which you can download
from downloadcenter.netgear.com.
Introduction
5
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
The switch is designed for management by the NETGEAR Insight app on a smartphone
or tablet. Alternatively, you can manage the switch from the Insight Cloud portal that
is available from a web browser on your Windows-based computer, Mac, or tablet.
By default, the local browser interface is disabled and you cannot use it while the
switch is managed by the NETGEAR Insight app or Insight Cloud portal.
Note
You can install the switch freestanding (on a desktop) or in a standard 19-inch rack, using the included
rack-mount kit.The switch is IEEE compliant and offers low latency. All ports can automatically negotiate
to the highest speed, which makes the switch very suitable for a mixed environment with Gigabit Ethernet
and Fast Ethernet.
For Gigabit Ethernet connections, use Category 5 (Cat 5) or higher-rated Ethernet cables terminated with
RJ-45 connectors.
Features
The switch includes the following key hardware features:
• Twenty-four (models GC728X and GC728XP) or forty-eight (models GC752X and GC752XP) Gigabit
Ethernet ports.
• Two dedicated Gigabit SFP fiber ports.
• Two dedicated 10G SFP+ fiber ports.
• One USB port (for configuration files, firmware updates, and debug logs).
• One micro USB console and debug port. (Use this port only as directed and assisted by technical
support.)
• PoE+ on copper ports (models GC728XP and GC752XP):
- Twenty-four (model GC728XP) or forty-eight (model GC752XP) ports PoE+ (IEEE 802.3at)
- Total PoE power budget of 390W (model GC728XP) or 505W (model GC752XP)
• MAC table size of 16K entries.
• Switch fabric full-duplex nonblocking.
• Includes the following mounting hardware:
- Four rubber footpads for tabletop installation
- Rack-mount kit (brackets and screws) for rack installation
• Full NETGEAR Smart Managed Pro Switch features and functionality.
• Full compatibility with IEEE standards:
- IEEE 802.3 Ethernet
- IEEE 802.3u 100BASE-T
- IEEE 802.3ab 1000BASE-T
Introduction
6
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
- IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX
- IEEE 802.3ae 10-Gigabit Ethernet Over Fiber (10GBASE-SR, 10GBASE-LR, 10GBASE-LRM,
10GBASE-ER, 10GBASE-LX4)
- IEEE 802.3aq 10-Gigabit over Fiber (10GBASE-LRM)
- IEEE 802.1Q VLAN tagging
- IEEE 802.3x Full-duplex flow control
- IEEE 802.3ad Link aggregation (LAG with LACP)
- IEEE 802.1ab LLDP
- IEEE 802.1p Class of Service (QoS)
- IEEE 802.1D Spanning Tree Protocol (STP)
- IEEE 802.1s Multiple Spanning Tree Protocol (MSTP)
- IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)
- IEEE 802.1x RADIUS network access control
- IEEE 802.3az Energy Efficient Ethernet (EEE)
- IEEE 802.3af (PoE) (models GC728XP and GC752XP)
- IEEE 802.3at (PoE+) (models GC728XP and GC752XP)
• AutoSensing and autonegotiating capabilities for all ports.
• Auto Uplink™ technology is supported on all ports.
• Automatic address-learning function to build the packet-forwarding information table.The table contains
up to 16K Media Access Control (MAC) addresses.
• Store-and-forward transmission to remove bad packets from the network.
• Active flow control to minimize packet loss and frame drops.
• Half-duplex backpressure control.
• Per-port status LEDs and system status LEDs:
- System Power LED
- Cloud Connection LED
- PoE Max or Fault LED (models GC728XP and GC752XP)
- Fan LED
- Per-port link, speed, and activity LED for copper ports
- Per-port PoE status LED for copper ports (models GC728XP and GC752XP)
- Per-port link and activity LED for SFP and SFP+ fiber ports
• NETGEAR green power-saving features:
- Energy efficiency mode that fully conforms to the IEEE 802.3az standard
- Per-port automatic change to a lower power mode when the port link is down
Introduction
7
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Safety Instructions and Warnings
Use the following safety guidelines to ensure your own personal safety and to help protect your system from
potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following
precautions:
• This product is designed for indoor use only in a temperature-controlled (0–50°C) and humidity-controlled
(90 percent maximum relative humidity, noncondensing) environment.
Any device that is located outdoors and connected to this product must be properly grounded and surge
protected.
To the extent permissible by applicable law, failure to follow these guidelines can result in damage to
your NETGEAR product, which might not be covered by NETGEAR’s warranty.
• Observe and follow service markings:
- Do not service any product except as explained in your system documentation.
- Opening or removing covers that are marked with the triangular symbol with a lightning bolt can
expose you to electrical shock.We recommend that only a trained technician services components
inside these compartments.
• If any of the following conditions occur, unplug the product from the electrical outlet and replace the part
or contact your trained service provider:
- The power cable, extension cable, or plug is damaged.
- An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
- The product does not operate correctly when you follow the operating instructions.
• Keep your system away from radiators and heat sources. Also, do not block cooling vents.
• Do not spill food or liquids on your system components, and never operate the product in a wet
environment. If the system gets wet, see the appropriate section in your troubleshooting guide, or contact
your trained service provider.
• Do not push any objects into the openings of your system. Doing so can cause fire or electric shock by
shorting out interior components.
• Use the product only with approved equipment.
• Allow the product to cool before removing covers or touching internal components.
• Operate the product only from the type of external power source indicated on the electrical ratings label.
If you are not sure of the type of power source required, consult your service provider or local power
company.
• To avoid damaging your system, be sure that the voltage selection switch (if provided) on the power
supply is set to match the power at your location:
Introduction
8
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
- 115V, 60 Hz in most of North and South America and some Far Eastern countries such as South
Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
- 230V, 50 Hz in most of Europe, the Middle East, and the Far East
• Be sure that attached devices are electrically rated to operate with the power available in your location.
• Use only the supplied DC power adapter. If you were not provided with a DC power adapter, contact
your reseller.
• To help prevent electric shock, plug the system and peripheral power cables into properly grounded
electrical outlets.
• The peripheral power cables are equipped with three-prong plugs to help ensure proper grounding. Do
not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable,
use a three-wire cable with properly grounded plugs.
• Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products
plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings limit
for the extension cable or power strip.
• To help protect your system from sudden, transient increases and decreases in electrical power, use a
surge suppressor, line conditioner, or uninterruptible power supply (UPS).
• Position system cables and power cables carefully. Route cables so that they cannot be stepped on or
tripped over. Be sure that nothing rests on any cables.
• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site
modifications.
• Always follow your local and national wiring rules.
Introduction
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Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Hardware Description
The following sections describe the switch hardware features.
Front Panel Models GC728X and GC728XP
Model GC728X provides 24 10/100/1000BASE-T RJ-45 ports, 2 dedicated Gigabit SFP fiber ports, and 2
dedicated 10G SFP+ fiber ports
Model GC728XP provides 24 10/100/1000BASE-T RJ-45 PoE+ ports, 2 dedicated Gigabit SFP fiber ports,
and 2 dedicated 10G SFP+ fiber ports.
The following figures show the front panels.
Figure 1. Front panel model GC728X
Figure 2. Front panel model GC728XP
Table 1. Front panel components
DescriptionNumber
Cloud Connection LED1a
Power LED1b
PoE Max or Fault LED for model GC728XP only1c
Fan LED1d
Recessed multifunction Reset button (see Multifunction Reset Button on page 18)2
One micro USB console and debug port. Use this port only as directed and assisted by technical
support.
3
USB 2.0 port (see USB Port on page 17)4
Hardware Overview
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Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Table 1. Front panel components (Continued)
DescriptionNumber
Model GC728X.Twenty-four independent 10/100/1000BASE-T RJ-45 ports, numbered 1 through 24.
Each port provides one LED that functions as the combined speed and activity LED.
Model GC728XP.Twenty-four independent 10/100/1000BASE-T RJ-45 PoE+ ports, numbered 1
through 24. Each port provides a left LED that functions as the combined speed and activity LED and
a right LED that indicates the PoE status.
5
Two dedicated Gigabit SFP fiber ports, numbered 25F and 26F, that can accept optional transceiver
modules. Each port provides a single LED that functions as the combined link and activity LED.
6
Two dedicated 10G SFP fiber ports, numbered 27F+ and 28F+, that can accept optional transceiver
modules. Each port provides a single LED that functions as the combined link and activity LED.
7
For information about the LEDs, see Status LEDs on page 13.
For information about optional transceiver modules, see SFP and SFP+ Ports for Fiber Connectivity on page
17.
Front Panel Models GC752X and GC752XP
Model GC752X provides 48 10/100/1000BASE-T RJ-45 ports, 2 dedicated Gigabit SFP fiber ports, and 2
dedicated 10G SFP+ fiber ports
Model GC752XP provides 48 10/100/1000BASE-T RJ-45 PoE+ ports, 2 dedicated Gigabit SFP fiber ports,
and 2 dedicated 10G SFP+ fiber ports.
The following figures show the front panels.
Figure 3. Front panel model GC752X
Figure 4. Front panel model GC752XP
Hardware Overview
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Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Table 2. Front panel components
DescriptionNumber
Cloud Connection LED1a
Power LED1b
PoE Max or Fault LED for model GC752XP only1c
Fan LED1d
Recessed multifunction Reset button (see Multifunction Reset Button on page 18)2
One micro USB console and debug port. Use this port only as directed and assisted by technical
support.
3
USB 2.0 port (see USB Port on page 17)4
Model GC752X. Forty-eight independent 10/100/1000BASE-T RJ-45 ports, numbered 1 through 48.
Each port provides one LED that functions as the combined speed and activity LED.
Model GC752XP. Forty-eight independent 10/100/1000BASE-T RJ-45 PoE+ ports, numbered 1
through 48. Each port provides a left LED that functions as the combined speed and activity LED and
a right LED that indicates the PoE status.
5
Two dedicated Gigabit SFP fiber ports, numbered 49F and 50F, that can accept optional transceiver
modules. Each port provides a single LED that functions as the combined link and activity LED.
6
Two dedicated 10G SFP fiber ports, numbered 51F+ and 52F+, that can accept optional transceiver
modules. Each port provides a single LED that functions as the combined link and activity LED.
7
For information about the LEDs, see Status LEDs on page 13.
For information about optional transceiver modules, see SFP and SFP+ Ports for Fiber Connectivity on page
17.
Status LEDs
This section describes the status LED designations of the switch.
Table 3. LEDs on the front panel of models GC728X and GC752X
DescriptionLED
Solid blue.The switch is connected to the cloud server and is set up to be managed
by the NETGEAR Insight app and Insight Cloud portal.
Off.The switch is not connected to the cloud server or is set up to be managed by
the local browser interface.
Cloud Connection LED
Solid green.The switch is powered on.
Solid amber.The switch is starting.
Off. Power is not supplied to the switch.
Power LED
Hardware Overview
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Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Table 3. LEDs on the front panel of models GC728X and GC752X (Continued)
DescriptionLED
Solid green.The fan is operating normally.
Solid amber. A problem occurred with the fan.
Fan LED
Off. No link is established.
Solid green. A valid 1 Gbps link is established.
Blinking green.The port is transmitting or receiving packets at 1 Gbps.
Solid amber. A valid 10 Mbps or 100 Mbps link is established.
Blinking amber.The port is transmitting or receiving packets at 10 Mbps or 100
Mbps.
RJ-45 LED
Link, speed, and activity for
Ethernet ports 1 to 24 (model
GC728X) or 48 (model GC752X)
Off. No SFP module link is established.
Solid green. A valid 1 Gbps link is established.
Blinking green.The SFP fiber port is transmitting or receiving packets at 1 Gbps.
Link/ACT LED
Link and activity for SFP fiber ports
25F and 26F (model GC728X) or
49F and 50F (model GC752X)
Off. No SFP+ module link is established.
Solid amber. A valid 1 Gbps link is established.
Blinking amber.The SFP+ fiber port is transmitting or receiving packets at 1 Gbps.
Solid green. A valid 10 Gbps link is established.
Blinking green.The SFP+ fiber port is transmitting or receiving packets at 10 Gbps.
Link/ACT LED
Link and activity for SFP+ fiber
ports 27F+ and 28F+ (model
GC728X) or 51F+ and 52F+
(model GC752X)
Table 4. LEDs on the front panel of model GC728XP and GC752XP
DescriptionLED
Solid blue.The switch is connected to the cloud server and is set up to be managed
by the NETGEAR Insight app and Insight Cloud portal.
Off.The switch is not connected to the cloud server or is set up to be managed by
the local browser interface.
Cloud Connection LED
Solid green.The switch is powered on.
Solid amber.The switch is starting.
Off. Power is not supplied to the switch.
Power LED
Off. Sufficient (more than 7W of) PoE power is available.
Solid amber. Less than 7W of PoE power is available.
Blinking amber. At least once during the previous two minutes, less than 7W of PoE
power was available.
PoE Max/Fault LED
Solid green.The fan is operating normally.
Solid amber. A problem occurred with the fan.
Fan LED
Hardware Overview
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Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Table 4. LEDs on the front panel of model GC728XP and GC752XP (Continued)
DescriptionLED
Off. No link is established.
Solid green. A valid 1 Gbps link is established.
Blinking green.The port is transmitting or receiving packets at 1 Gbps.
Solid amber. A valid 10 Mbps or 100 Mbps link is established.
Blinking amber.The port is transmitting or receiving packets at 10 Mbps or 100
Mbps.
RJ-45 Left LED
Link, speed, and activity for
Ethernet ports 1 to 24 (model
GC728XP) or 48 (model
GC752XP)
Off.The port is not delivering PoE power.
Solid green.The port is delivering PoE power.
Solid amber. A PoE fault occurred.
RJ-45 right LED
Off. No SFP module link is established.
Solid green. A valid 1 Gbps link is established.
Blinking green.The SFP fiber port is transmitting or receiving packets at 1 Gbps.
Link/ACT LED
Link and activity for SFP fiber ports
25F and 26F (model GC728XP) or
49F and 50F (model GC752XP)
Off. No SFP+ module link is established.
Solid amber. A valid 1 Gbps link is established.
Blinking amber.The SFP+ fiber port is transmitting or receiving packets at 1 Gbps.
Solid green. A valid 10 Gbps link is established.
Blinking green.The SFP+ fiber port is transmitting or receiving packets at 10 Gbps.
Link/ACT LED
Link and activity for SFP+ fiber
ports 27F+ and 28F+ (model
GC728XP) or 51F+ and 52F+
(model GC752XP)
Back Panel
The back panel contains a Kensington lock for an optional security cable and an AC power connector. All
models integrate an internal power supply, require AC power, and come with a power cord.
The back panels for models GC728X, GC728XP, and GC752X are identical.
The maximum current draw varies between the models from 1A to 10A.Note
Figure 5. Back panel models GC728X, GC728XP, and GC752X
Hardware Overview
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Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
The back panel for model GC752XP differs from the other models.
Figure 6. Back panel model GC752XP
Switch Hardware Interfaces
The following sections describe the hardware interfaces on the switch.
RJ-45 Ports for 10/100/1000M BASE-T Ethernet Connectivity
All RJ-45 copper ports support autosensing.When you insert a cable into an RJ-45 port, the switch
automatically ascertains the maximum speed (10 Mbps, 100 Mbps, or 1 Gbps) and duplex mode (half-duplex
or full-duplex) of the attached device. All ports support a Category 5e (Cat 5e) cable (or higher-rated Ethernet
cable) terminated with an 8-pin RJ-45 connector.
To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink technology.This
technology allows attaching devices to the RJ-45 ports with either straight-through or crossover cables.
When you insert a cable into the switch’s RJ-45 port, the switch automatically performs the following actions:
• Senses whether the cable is a straight-through or crossover cable.
• Determines whether the link to the attached device requires a normal connection (such as when you
are connecting the port to a computer) or an uplink connection (such as when you are connecting the
port to a router, switch, or hub).
• Automatically configures the RJ-45 port to enable communications with the attached device.The Auto
Uplink technology compensates for setting uplink connections while eliminating concern about whether
to use crossover or straight-through cables when you attach devices.
All RJ-45 copper ports on model GC728XP and model GC752XP support Power over Ethernet (PoE+).
Hardware Overview
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Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
SFP and SFP+ Ports for Fiber Connectivity
To enable fiber connections on the switch, SFP and SFP+ fiber ports accommodate standard small form-factor
pluggable (SFP) gigabit interface converters (GBICs, also referred to as transceiver modules). GBICs are
sold separately from the switch.
The switch supports the NETGEAR SFP and SFP+ transceiver modules that are listed in the following table.
Table 5. Supported SFP and SFP+ transceiver modules
DescriptionModelSpeed and Medium
SFP transceiver 1000BASE-SXAGM731F1G Ethernet short-reach fiber
SFP transceiver 1000BASE-LXAGM732F1G Ethernet long-reach fiber
SFP transceiver 1000BASE-TAGM7341G Ethernet copper
SFP+ transceiver 10GBASE-SR multimodeAXM76110GBASE short-reach fiber
SFP+ transceiver 10GBASE-LR single modeAXM76210GBASE long-range fiber
SFP+ transceiver 10GBASE-LRM
multimode
AXM76310GBASE long-range fiber
SFP+ transceiver 10GBASE-LR Lite single
mode
AXM76410GBASE long-range fiber lite
SFP+ Transceiver 10GBASE-TAXM76510GBASE copper
SFP+ DAC cable, 3 feet (1 meter)AXC76110G Ethernet copper
SFP+ DAC cable, 9 feet (3 meters)AXC76310G Ethernet copper
For more information about NETGEAR SFP and SFP+ transceiver modules, visit
netgear.com/business/products/switches/modules-accessories.
If you use a third-party passive direct-attach cable (DAC), the length of the cable must
not exceed 16.4 feet (5 meters).
Note
USB Port
The switch provides one USB 2.0 port that lets you upload firmware, upload or download (back up) the
configuration settings file, and download a memory dump (for debugging purposes) using a USB storage
device.
The USB storage device that you attach to the USB port must comply with the following requirements:
• The USB device must support USB 2.0.
• The USB device must support the FAT32 or VFAT file type.The NTFS file type is not supported.
Hardware Overview
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Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Console Port
The switch provides one micro USB port for console access and debug purposes. Use this port only as
directed and assisted by technical support.
Multifunction Reset Button
The switch provides a recessed multifunction Reset button on the front panel so that you can either restart
the switch, reset the switch to the most recently saved cloud-managed configuration, or return the switch
to its factory default settings, causing all custom settings to be erased.The factory default settings function
of the Reset button is available only after you use the NETGEAR Insight app to remove the switch from
your network.
To restart or reset the switch or return the switch to its factory default settings:
1. Insert a device such as a straightened paper clip into the opening.
2. Do one of the following:
• Restart the switch. Press the Reset button for about two seconds. (Do not press the button for
more than five seconds!)
The switch restarts but retains its custom settings. During this process, the Power LED lights amber.
• Reset the switch to the most recently saved cloud-managed configuration. Press the Reset
button for at least five seconds.
The switch restarts and returns to the most recently saved cloud-managed configuration. During
this process, the Power LED lights amber.
• Return the switch to its factory default settings. After you use the NETGEAR Insight app to
remove the switch from your network, press the Reset button for at least five seconds.
The switch restarts and returns to its factory default settings. During this process, the Power LED
lights amber.
Hardware Overview
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Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
3
Installation
This chapter describes the installation procedures for the switch. Switch installation involves the steps described
in the following sections:
• Step 1: Prepare the Site
• Step 2: Protect Against Electrostatic Discharge
• Step 3: Unpack the Switch
• Step 4: Install the Switch
• Optional Step 5: Install SFP Transceiver Modules
• Step 6: Connect Devices to the Switch
• Step 7: Check the Installation
• Step 8: Apply Power and Check the LEDs
• Step 9: Manage the Switch
19
Step 1: Prepare the Site
Before you install the switch, make sure that the operating environment meets the site requirements that
are listed in the following table.
Table 6. Site requirements
RequirementsCharacteristics
Desktop installations. Provide a flat table or shelf surface.
Rack-mount installations. Use a 19-inch (48.3-centimeter) EIA standard equipment rack
that is grounded and physically secure.You also need the rack-mount kit that is supplied
with the switch.
Mounting
Locate the switch in a position that allows you to access the front panel ports, view the front
panel LEDs, and access the power connector on the back panel.
Access
Use the AC power cord that is supplied with the switch. Make sure that the AC outlet is not
controlled by a wall switch, which can accidentally turn off power to the outlet and the switch.
Power source
Route cables to avoid sources of electrical noise such as radio transmitters, broadcast
amplifiers, power lines, and fluorescent lighting fixtures.
Cabling
Temperature. Install the switch in a dry area with an ambient temperature between 32ºF
and 122ºF (0ºC and 50ºC). Keep the switch away from heat sources such as direct sunlight,
warm-air exhausts, hot-air vents, and heaters.
Operating humidity.The maximum relative humidity of the installation location must not
exceed 90 percent, noncondensing.
Ventilation. Do not restrict airflow by covering or obstructing air inlets on the sides of the
switch. Keep at least 2 inches (5.08 centimeters) free on all sides for cooling.The room or
wiring closet in which you install the switch must provide adequate airflow.
Operating conditions. Keep the switch at least 6 feet (1.83 meters) away from the nearest
source of electromagnetic noise, such as a photocopy machine.
Environmental
Step 2: Protect Against Electrostatic Discharge
WARNING:
Static electricity can harm delicate components inside your system.To prevent
static damage, discharge static electricity from your body before you touch
any of the electronic components, such as the microprocessor.You can do
so by periodically touching an unpainted metal surface on the switch.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
Installation
20
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
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