User Manual
Air Conditioner
GJC15BY-A6NRNC5A
IMPORTANT : Please read this manual
carefully before running this unit, and
save it for future reference.
© Copyright, Gree Canada, 2021
042021
3
TABLE OF CONTENT
FOREWORD
SAFETY INSTRUCTIONS
Warnings and cautions.............................................................................................................................4 - 5
Electrical informations ...................................................................................................................................6
MAIN COMPONENTS .....................................................................................................................................7
INSTALLATION GUIDE
Location recommendations ..........................................................................................................................8
Window requirements ...................................................................................................................................8
Installation procedure .............................................................................................................................9 - 17
OPERATION GUIDE
Control panel overview ...............................................................................................................................18
Remote control overview ............................................................................................................................19
Button functions ................................................................................................................................... 20 - 21
Battery replacement ....................................................................................................................................22
Directional airow adjustment ..................................................................................................................... 22
CARE & MAINTENANCE
Cleaning the appliance ...............................................................................................................................23
Post-season storage ...................................................................................................................................24
TROUBLESHOOTING
Common issues .................................................................................................................................. 25 - 26
Malfunction codes .......................................................................................................................................26
WARRANTY .................................................................................................................................................... 27
Air conditioners, heat pumps and dehumidiers are products of high value. ln order to ensure your lawful
rights and interests, if you are not familiar with the installation of this type of appliance, please have a
have a professional install the product for you. This instruction manual is the universal-purpose version
for this product manufactured by Gree Canada. The appearance of the unit that you have purchased
may differ from the ones seen in this manual, however it does not change the basic guidelines on how to
operate this appliance.
To ensure satisfactory operation for many years to come, this manual should be read carefully before
using the appliance. After reading, store in a safe place. Please refer to the manual for questions on use
or in the event that any irregularities occur.
Electrical products should be properly disposed.
Please recycle where facilities exist.
Check with your local authority or retailer for recycling.
4
SAFETY INSTRUCTIONS
WARNINGS AND CAUTIONS
Read the following safety instructions before installing the unit or doing service work.
DANGER This symbol indicates an imminently hazardous situation that,
if not avoided, will cause severe personal injury, death, or
substantial property damage.
NOTE This is used to communicate installation, operation, maintenance
or servicing information that is important but not hazard related.
This symbol indicates a potentially hazardous situation that, if not
avoided, can cause severe personal injury, death, or substantial
property damage.
WARNING
This symbol indicates a potentially hazardous situation that, if
not avoided, will or can cause minor personal injury or property
damage.
CAUTION
NEVER DO THIS. ALWAYS DO THIS.
WARNING
Properly connect the plug to
the power socket.
Not doing so may cause electric
shock or re due to excess heat
generation.
Do not operate or stop the unit by
inserting or pulling out the power
plug.
It may cause electric shock or re
due to heat generation.
Always install a circuit breaker
and a dedicated power circuit.
Incorrect installation may cause re
and electric shock.
Do not modify the length of the
power cord or share the outlet
with other appliances.
It may cause electric shock or re
due to heat generation.
Do not operate the appliance
with wet hands or in a damp
environment.
It may cause electric shock.
Do not direct the airow at the
occupants of the room.
This could damage your health.
Always ensure effective
grounding.
Improper grounding may cause
electric shock.
Do not allow water to run into the
electric parts.
It may cause failure of the product or
electric shock.
Do not open the unit during
operation.
It may cause electric shock.
If strange sounds, burning
smell, or smoke comes from
the unit, immediately unplug it.
Not doing so may cause re and
electric shock.
Do not use the power socket if it is
loose or damaged.
It may cause re and electric shock.
Do not connect the air
conditioner to a multipurpose
socket.
It may cause re hazard.
Do not step on the appliance or
put heavy objects on top of it.
It may cause damage or personal
injury.
Do not place the power cord in
close proximity of to heating
appliances.
It may cause re and electric shock.
Do not use the power cord near
ammable gas or combustibles,
such as gasoline, benzene,
thinner, etc.
It may cause an explosion or re.
Ventilate the room before
operating the air conditioner
if there has been a recent gas
leak from another appliance.
It may cause explosion, re and
burns.
Do not repair or disassemble the
appliance yourself.
It may cause failure and electric
shock.
Always install the appliance in
accordance with national wiring
regulations.
Incorrect installation may cause
electric shock.
5
SAFETY INSTRUCTIONS
Do not, under any
circumstances, cut, remove, or
bypass the grounding prong.
It may cause failure of the product
or electric shock.
Do not use an extension cord or
an adapter.
It may cause failure of the product.
Do not remove the power plug
or move the unit by yanking the
cord.
It may cause failure of the product
or electric shock.
Plug the appliance into a
3-prong, grounded power
outlet.
Not doing so may
cause failure
of the product or electric shock.
Do not use a damaged or an
unspecied power cord.
If the power cord is damaged, it must
be replaced by the manufacturer or
an authorized service center in order
to avoid hazard.
Do not spray water on the air
conditioner.
It may cause electric shock or
malfunction, personal injury or
damage.
Do not insert ngers or any
objects into the air outlet and
inlet
It may cause personal injury or
damage.
Servicing must be performed by
qualied professionals.
Attempting to do it yourself may
cause personal injury or damage.
CAUTION
When the air lter is to be
removed, avoid touching the
metal parts of the unit.
It may cause an injury.
Do not clean the air conditioner
with water.
Water may enter the unit and
degrade the insulation. It may
cause an electric shock.
Keep the room well ventilated
if used in close proximity to a
stove or other sources of heat.
An oxygen shortage may occur.
When the unit is to be cleaned,
turn the unit off and unplug the
cord from the power socket.
Do not clean the unit while the
power is on as it may cause re,
electric shock or injury.
Do not put a pet or house plant
where it will be exposed to direct
airow.
This could harm the pet or plant.
Do not use the appliance for
special purposes.
Do not use this air conditioner to
preserve precision devices, food,
pets, plants, and art objects. It may
cause deterioration of quality, etc.
Stop operation and close the
window in storm or hurricane.
Operation with windows opened
may cause wetting of indoor and
soaking of household furniture.
Hold the power plug by the head
when disconnecting it the power
outlet.
Not doing so may cause electric
shock and damage.
Turn off the main power switch
when not expecting to use the
unit for a long period of time.
Not doing so may cause failure of
product or re.
Do not allow children to
operate or clean the appliance
without supervision.
Because of inexperience, they
may injure themselves or cause
damage to the appliance.
Ensure that the installation
bracket of the outdoor section of
the appliance is not damaged due
to prolonged exposure.
If the bracket is worn, there is risk of
the unit falling and getting damaged.
Always insert the air lters
securely. Clean the lter once
every two weeks.
Operation without lters may
cause failure.
Do not use strong detergent
such as wax or thinner for
cleaning.
The surface and colour of the
unit may deteriorate.
Do not place heavy object on the
power cord and ensure that the
power cord is not pressed.
There is danger of re or electric
shock.
Do not drink the condensed
water from the air conditioner.
It contains contaminants and
could make you sick.
Do not spill water on the
remote control.
The remote control may fail.
Do not block the air outlet or inlet.
It may cause failure of product.
Ensure children do not play with
the unit or climb on top of it.
They may injure themselves or
cause damage to the appliance.
6
SAFETY INSTRUCTIONS
ELECTRICAL INFORMATIONS
The complete electrical rating of your new room air conditioner is stated on the serial plate. Refer to the
rating when checking the electrical requirements.
To minimize the risk of electric shock, make sure the air conditioner is properly grounded. The power
cord of the unit is equipped with a 3-prong grounding plug that must be plugged into a matching
grounded outlet. If an adequate outlet is not available, it is the responsibility of the customer to :
▪ To contact a qualied electrician to have a 3-prong, grounded outlet properly installed.
▪ To assure that the electrical installation is adequate and in conformance with National Electrical Code,
ANSI/NFPA 70 (latest edition), and all local codes and ordinances.
► Wiring Requirements
Some models require a 115/120 V AC, 60 Hz grounded outlet, protected by a
15-amp time-delay fuse or circuit breaker.
Some models require 230/208 V AC, protected by a time-delay fuse or circuit
breaker. These models must be installed on their own single branch circuit
to obtain the best performance and avoid overloading the house's electrical
circuits, which couId cause re hazard in the event of overheating of the wires.
► Power Supply Cord
The power supply cord contains a current device that senses
damage to the power cord. To test your power supply cord do the
following :
1. Plug the power supply cord.
2. The power supply cord will have 2 buttons on the plug
head. Press the "TEST" button. You will notice a click as the
"RESET" button pops out.
3. Press the "RESET" button. Again you will notice a click as the
button engages.
4. The power supply cord is now supplying electricity to the unit
(on some devices this is indicated by a light on the plug head).
NOTES :
▪ Do not use this device to turn the unit on or off.
▪ Always make sure the "RESET" button is pushed in for correct operation.
▪ The power supply cord must be replaced if it fails to reset when either the "TEST" button is pushed,
or it cannot be reset. A new one can be obtained from the product manufacturer.
▪ If the power supply cord is damaged, it CANNOT be repaired. It MUST be replaced by one
obtained from the product manufacturer.
▪ The power supply cord contains no user serviceable parts. Opening the tamper-resistant case
voids all warranty and performance claims.
FIG. 1 – Power supply plug
(appearance may differ)
Reset button
Test button
7
MAIN COMPONENTS
FRONT VIEW
2
3
1
5
4
6
7
8
Type A
screw (10)
Type B
screw (2)
Type C
screw (4)
Type E bolt
and nut (4)
Type F bolt
and nut (2)
Flexible side panel
(left and right)
V-frame bracket (2) Sill bracket (2) Sash lock (2) Side mounting rail (2) Top mounting rail
1 Outdoor air vents 4 Air outlet 7 Air inlet
2 Control panel 5
Swinging louvers
8 Power cord and plug
3 Bottom mounting rail 6
Directional airow adjustment knob
Sponge stripAdhesive foam
weatherstripping (2)
(long)
Non-adhesive foam
weatherstripping
Adhesive foam
weatherstripping (2)
(short)
Insulation foam
board (2)
8
INSTALLATION GUIDE
LOCATION RECOMMENDATIONS
Proper installation is your responsibility, therefore make sure the location where you have chosen to
install your new room air conditioner satises the following conditions :
▪ A grounded electrical outlet within 4 ft (122 cm) of where the power cord exits the air conditioner.
▪ Enough free space to allow air circulation in the room to be cooled.
▪ A large enough window opening for the air conditioner.
▪ A wall that can withstand the weight of the air conditioner. This air conditioner can weigh between
51 lbs (23 kg) and 65 lbs (29.5 kg).
▪ A location where the condensation water can be drained easily and without affecting other people.
▪ A location where noise and outowing air emitted by the unit will not disturb the neighbourhood.
▪ A location out of reach of children, animals and plants. If unavoidable, please add fencing for safety.
NOTES :
▪ The outdoor air vents must not be obstructed. Air must be able to circulate freely in and out of the
air vents for the air conditioner to work efciently.
▪ Keep away from uorescent lamps.
WINDOW REQUIREMENTS
► Double-Hung Window
▪ These instructions are for a standard double-hung window.
You will need to modify them for other types of windows.
▪ All supporting parts must be secured to rm wood,
masonry or metal.
▪ The window opening should be 737 to 1041 mm wide
(29 to 41 in) and 489 mm high (19-1/4 in).
► Storm Window
A storm window frame will not allow the air conditioner to tilt toward the outside and will prevent proper
draining. To adjust for this, x a piece of wood to the window sill in order to elevate the air conditioner
above the frame. The wood piece should be 59 mm deep (2 in) and large enough to t inside the
window frame. It should be thick enough to clear the storm window frame (or vinyl frame if one is
present) by 13 mm (1/2 in). Fix the wood piece securely to the sill with nails or screws (not provided).
FIG. 3 – Clearing the storm window frame
Wood piece
Window Sill
Storm window frame
13 mm (1/2 in)
FIG. 4 – Clearing the vinyl frame
13 mm (1/2 in)
Wood piece
Window Sill
Vinyl frame
FIG. 2 – Minimum and maximum opening
737 to 1041 mm
(29 to 41 in)
489 mm
(19-1/4 in)
9
INSTALLATION GUIDE
INSTALLATION PROCEDURE
NOTES :
▪ Installation of this appliance requires basic mechanical skills.
▪ Completion time : approximately 1 hour. We recommend that two people install this product.
▪ Proper installation is the responsibility of the installer.
▪ Product malfunction due to improper installation is not covered under the warranty.
▪ You MUST use all supplied parts and use proper installation procedures as described in these
instructions when installing this air conditioner.
► Required Tools
Phillips-head screwdriver Pencil Level
Flat-head screwdriver Ruler or measuring tape Scissors or x-acto knife
► STEP 1 : Removing the Main Unit out of the Outer Case
1. While holding the clasps on the sides of the panel, pull out the front panel to a certain angle then lift
it upwards to remove it. Once the front panel is removed, take out the air lter.
FIG. 5 – Removing the front panel
Front panel
FIG. 6 – Removing the air lter
Air lter
TIP : On some models, the front panel need to be pulled from the bottom then lifted upwards to
be removed.
10
INSTALLATION GUIDE
2. Unfasten the four screws securing the front case. Pull out the bottom of the front case, then lift it
upwards to remove it.
FIG. 8 – Removing the front case
2
1
FIG. 7 – Unfastening the front case
Screws
Front case
3. Unfasten the screws securing the control panel.
FIG. 9 – Unfastening the control panel
Screws
4.
Unfasten the two screws at the top of the outer case and the two grounding screws on the sides, then
pull out the main unit. It is advised that two persons handle this operation, one person holding the outer
case and the other holding the clasp of the main unit and pulling it out.
FIG. 10 – Unfastening the main unit
Screws Outer case
Grounding screw
FIG. 11 – Removing the main unit
Main unit
11
INSTALLATION GUIDE
5. Tear off the strap holding the protective foam and remove both pieces.
FIG. 12 – Removing the foam and strap
Protective
foam
Strap
► STEP 2 : Installing the Top Mounting Rail
1. Making sure both pieces are aligned, rmly stick the sponge strip under the top mounting rail.
2. Use four type A screws to x the top mounting rail to the outer case.
FIG. 13 – Sticking the sponge strip to the top mounting rail
Sponge strip
Top mounting rail
FIG. 14 – Fixing the top mounting rail
Top rail
Screws
► STEP 3 : Installing the Flexible Side Panels
1. Slide the exible panel onto the side mounting rail. Repeat this same step for the other panel.
FIG. 15 – Assembling the side panel
Flexible panel
Side mounting rail
12
INSTALLATION GUIDE
2. Stick a short adhesive foam weatherstripping to the side of the exible panel frame that will be
meeting the window frame. Repeat this same step for the other panel.
FIG. 16 – Sticking foam weatherstripping to the exible side panels
3. Slide the top and bottom ends of the exible side panels onto the outer case’s mounting rails.
FIG. 17 – Inserting the panels onto the mounting rails
4. Fix the exible panels to the outer case using six type A screws. The way this is accomplished
is different from model to model. See the illustrations below and use the method matching your
situation.
FIG. 18 – A. Tighten the screws from the inside of the case FIG. 19 – B. Tighten the screws from the outside of the case
13
INSTALLATION GUIDE
► STEP 4 : Window Preparation
Stick a long adhesive type foam weatherstripping to
the bottom of the window frame and another piece
under the window sash.
► STEP 5 : Installing the Outer Case in the Window
1. Place the outer case into the window with the bottom mounting rail resting on the window sill. Close
the window so the the top mounting rail can rest on the bottom part of the window sash. Center the
outer case in the window opening and adjust the exible side panels to the correct length. Once
everything is correctly positioned, x the outer case to the window sill with two type C screws.
FIG. 21 – Fixing the outer case to the window sill
Screws
2. Fix the sill bracket to the V-frame bracket using a type F bolt and nut. Repeat this same step for the
second bracket. Clamp the sill brackets to the exterior window sill underneath the unit, then x the
V-frame brackets to the outer case with type E bolts and nuts.
FIG. 22 – Fixing the sill brackets to the V-frame brackets
Type F
bolt and nut
Sill bracket
Left V-frame
bracket
Right V-frame
bracket
FIG. 20 – Sticking foam weatherstrippings
Adhesive foam
weatherstripping
14
OUTDOOR REAR
SECTION
Outer case
V-frame
bracket
Type E
bolt and nut
FIG. 23 – Fixing the V-frame brackets to the outer case
3. Adjust the vertical position v-frame brackets in order to obtain a slight inclination of the outer case.
Tighten the bolt once you are done with adjustments.
TIP : The outer case should be positioned horizontally or slightly inclined outwards.
FIG. 24 – Vertical adjustments of the V-frame brackets
3°
Inclination
SIDE VIEW
Can be
adjusted
vertically
4. Fix the exible side panels to the window sash using two type C screws.
Screws
FIG. 25 – Fixing the exible side panels to the window sash
INSTALLATION GUIDE
15
► STEP 6 : Finalizating the Installation in the Window
1. Fasten the sash locks to the window sash and frame (or upper sash).
FIG. 26 – Fixing the sash locks to the window sash
Window
frame
Window
sash
2. Insert the non-adhesive type foam weatherstripping in-between window sashes.
Foam weatherstripping
FIG. 27 – Window sash insulation
► STEP 7 : Reassembling the Main Unit
1. Push the main unit slowly into the outer case. We recommend a second person be there for
assistance.
FIG. 28 – Re-inserting the main unit
INSTALLATION GUIDE
16
2. Fasten the grounding screws on the sides of the outer case. Also x the screws of the control panel.
FIG. 29 – Fastening the grounding screws and control panel screws
3. Reinstall the front case by rst fastening the upper part to the outer case, and then pushing in the
bottom part. Fix the front case with 4 screws.
FIG. 30 – Replacing the front case
1
2
FIG. 31 – Securing the front case with screws
4. Put the air lter back into the appliance and cover with the front panel.
FIG. 32 – Replacing the lter and front panel
INSTALLATION GUIDE
17
► STEP 8 : Installing the Insulation Foam Boards
1. Measure the width between the outer case of air conditioner and the window frame.
L
FIG. 33 – Measuring the needed length
2. Take one the the foam insulation board. Cut the board to the length previously measured. Repeat
this same step for the second board.
L
FIG. 34 – Cutting the board to the correct lrnght
3. Stick the boards evenly over the exible side panels.
FIG. 35 – Sticking the boards to the exible side panels
INSTALLATION GUIDE
18
OPERATION GUIDE
CONTROL PANEL OVERVIEW
Control Panel Buttons
1 Power 4 Set timer
2 Mode selection 5 Filter reminder reset
3 Fan speed selection 6 Increase / Decrease
Control Panel Indicators
1 Display screen 4 Setting mode
2 Filter cleaning reminder 5 Operation modes
3 Timer 6 Fan speeds
1
2
3
5
4
1 2 3
6
5
4
6
SET
19
REMOTE CONTROL OVERVIEW
Remote Control Buttons
1 Power ON / OFF
2 Mode selection
3 Increase / Decrease
4 Fan speed selection
5 Sleep mode
6 I Feel function
7 Set timer
Remote Control Indicators
1 Operation modes
2 Switch-on timer
3 Switch-off timer
4 I Feel function
5 Sleep mode
6 Button lock
7 Fan speeds
8 Temperature unit
9 Temperature / Hour
OPERATION GUIDE
OPER
˚F
˚C
AUTO
1 2
6
7
3
4
5
OPER
˚F
˚C AUTO
1
9
4
2 3
5
6
7
8
20
OPERATION GUIDE
POWER ON / OFF
Press this button to turn the air conditioner on or off.
TIP : When turned on, the unit will operate in Energy Saving mode. If the unit
is powered on after a power failure, the unit will resume operation according
to the settings used prior to the power failure.
INCREASE / DECREASE
Press these keys to change the set temperature or time value as follows :
▪ When setting a temperature, each press of the ▲ or ▼ buttons will increase or
decrease the desired temperature by one degree. The temperature can be set
between 16 – 30 °C (61 – 86 °F).
▪ When setting a switch-on or switch off timer, use the the ▲ or ▼ buttons to
increase or decrease the desired time value.
Pressing both buttons simultaneously will activate the button lock function. The
Lock indicator of the remote control display screen will light up. While this function
is activate, the remote control buttons cannot to be used to make setting changes.
To deactivate this function, simply press both buttons simultaneously again.
MODE SELECTION
While the unit is running, press this button to switch between operation modes :
Automatic, Cooling (
), Energy Saving (
), Fan (
) or Drying (
). The
corresponding indicator will light up on the control panel (Automatic mode
corresponds to all the operation mode indicators off).
▪ Automatic : The unit will operate according to factory settings. The temperature
is automatically set and cannot be adjusted.
▪ Cooling : The unit will cool the room to adequately maintain a desired
temperature, while allowing you to set the fan speed.
▪ Energy Saving : The unit will operate in power saving mode. Fan speed can be
set by the user.
▪ Fan : The unit will begin using the fan to promote air circulation, but will not cool
the room. The temperature cannot be adjusted. Fan speed can be set by the user
(Automatic speed is not available in this mode).
▪ Drying : The unit will begin removing moisture from the air. Fan speed is
automatically set and cannot be adjusted.
FAN SPEED SELECTION
In Cooling, Energy Saving or Fan modes, press this key to select a fan speed :
Automatic (
), Low (
), Medium (
) or High (
).
BUTTON FUNCTIONS
Functions are the same when using the remote control and control panel, unless otherwise stated.
CONTROL
PANEL
REMOTE
CONTROL
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