Patton SN5300/4B4G/EUI User manual

SmartNode™ 5300 Series

Enterprise Session Border

Controller (eSBC)/Integrated

Access Device (IAD)

User Manual

Sales Office: +1 (301) 975-1000

Technical Support: +1 (301) 975-1007

E-mail: support@patton.com

WWW: www.patton.com

Part Number: 07MSN5300-UM, Rev. E

Revised: January 25, 2019

This is a Class A device and is not intended for use in a residential environment.

REGULATORY MODEL NUMBER: 13269D4-001

Start Installation

For Quick

Patton Electronics Company, Inc.

7622 Rickenbacker Drive

Gaithersburg, MD 20879 USA

Tel: +1 (301) 975-1000

Fax: +1 (301) 869-9293

Support: +1 (301) 975-1007

Web: www.patton.com

E-mail: [email protected]

Trademark Statement

The terms SmartNode and SmartWare are trademarks of Patton Electronics Company.

All other trademarks presented in this document are the property of their

respective

owners.

The information in this document is subject to change without notice. Patton Elec-

tronics assumes no liability for errors that may appear in this document.

Warranty Information

The software described in this document is furnished under a license and may be used

or copied only in accordance with the terms of such license. For information about the

license, see

Appendix G, "End User License Agreement" on page 57 or go to

www.patton.com.

Patton Electronics warrants all SmartNode components to be free from defects, and

will—at our option—repair or replace the product should it fail within one year from

the first date of the shipment.

This warranty is limited to defects in workmanship or materials, and does not cover

customer damage, abuse or unauthorized modification. If the product fails to perform

as warranted, your sole recourse shall be repair or replacement as described above.

Under no condition shall Patton Electronics be liable for any damages incurred by the

use of this product. These damages include, but are not limited to, the following: lost

profits, lost savings and incidental or consequential damages arising from the use of or

inability to use this product. Patton Electronics specifically disclaims all other warran

ties, expressed or implied, and the installation or use of this product shall be deemed

an acceptance of these terms by the user.

Summary Table of Contents

1 General Information ..........................................................................................................................................13

2 Applications Overview ............................................................

...........................................................................19

3 SmartNode Installation........................

..............................................................................................................21

4 Initial Configuration..........................................................................................

................................................26

5 Contacting Patton for Assistance...................................................

.....................................................................32

A Compliance Information .............................

......................................................................................................35

B Specifications .................................................................................................

...................................................37

C Cabling ...............................................

..............................................................................................................41

D Port Pin-outs ..........................................................................................

..........................................................44

E SmartNode SN5300 Series Factory Configuration .......................................

......................................................47

F Reset Button Functions ............................................

.........................................................................................53

G End User License Agreement .........

....................................................................................................................57

Table of Contents

About This Guide ........................................................................................................................................................ 8

Audience................................................................................................................................................................. 8

Structure................................................................................................................................................................. 8

Precautions ............................................................................................................................................................. 9

Safety when working with electricity ................................................................................................................. 9

Deutsch ..........................................................................................................................................................10

General observations .......................................................................................................................................11

Typographical conventions used in this document ................................................................................................12

1 General Information ............................................................................

..............................................................13

SmartNode SN5300 Series Overview ....................................................................................................................14

SmartNode SN5300 Series Model Codes ........................................................................................................15

SmartNode SN5300 Series Rear Panel ..................................................................................................................15

SmartNode SN5300 Rear Panel (non G.SHDSL.bis models) .........................................................................15

SmartNode SN5300 Rear Panel (G.SHDSL.bis models) ................................................................................16

SmartNode SN5300 Series Front Panels................................................................................................................16

SmartNode SN5300 Front Panel (non G.SHDSL.bis models) ........................................................................16

SmartNode SN5300 Front Panel (G.SHDSL.bis models) ...............................................................................17

2 Applications Overview .....................

..................................................................................................................19

Introduction..........................................................................................................................................................20

Typical applications...............................................................................................................................................20

3 SmartNode Installation................................................................................

......................................................21

Planning the Installation........................................................................................................................................22

Site Log ...........................................................................................................................................................22

Network Information ......................................................................................................................................22

Network Diagram ...........................................................................................................................................22

IP Related Information ...................................................................................................................................22

Software Tools ................................................................................................................................................23

AC Power Mains .............................................................................................................................................23

Location and Mounting Requirements ...........................................................................................................23

Installing the SmartNode.......................................................................................................................................23

Placing the SmartNode ...................................................................................................................................23

Installing Cables ..............................................................................................................................................23

Connecting the 10/100 Base-T Ethernet LAN and WAN cables ...............................................................24

Installation cable requirements ..................................................................................................................24

Connecting the power supply ....................................................................................................................24

External AC Power Supply .................................................................................................................24

4 Initial Configuration.....

.....................................................................................................................................26

Introduction..........................................................................................................................................................27

Connecting the SmartNode to Your Laptop PC....................................................................................................27

SmartNode 5300 User Manual Table of Contents

Connecting the SmartNode to Your Laptop PC via Console Access ......................................................................28

Configuring the Desired IP Address ......................................................................................................................29

Factory-default IP Settings ..............................................................................................................................29

Login ..............................................................................................................................................................29

Changing the WAN IP Address ......................................................................................................................29

Connecting the SmartNode to the Network..........................................................................................................30

Loading the Configuration (optional)....................................................................................................................30

Additional Information .........................................................................................................................................31

5 Contacting Patton for Assistance...............................................................................

.........................................32

Introduction..........................................................................................................................................................33

Contact information..............................................................................................................................................33

Contacting Patton Technical Services for Free Support ...................................................................................33

Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................33

Warranty coverage ..........................................................................................................................................33

Out-of-warranty service .............................................................................................................................34

Returns for credit ......................................................................................................................................34

Return for credit policy .............................................................................................................................34

RMA numbers ................................................................................................................................................34

Shipping instructions ................................................................................................................................34

A Compliance Information ...........................

........................................................................................................35

Compliance ...........................................................................................................................................................36

EMC ...............................................................................................................................................................36

Safety ..............................................................................................................................................................36

Radio and TV Interference (FCC Part 15) ............................................................................................................36

EC Declaration of Conformity ..............................................................................................................................36

Authorized European Representative .....................................................................................................................36

B Specifications ...............................................................................

.....................................................................37

Data Connectivity .................................................................................................................................................38

Voice Processing (signaling dependent) .................................................................................................................38

Fax and Modem Support.......................................................................................................................................38

Voice Signaling......................................................................................................................................................38

IP Services .............................................................................................................................................................38

Management .........................................................................................................................................................38

Physical .................................................................................................................................................................39

WAN Interface (if applicable)................................................................................................................................39

Identification of the SmartNode Devices via SNMP..............................................................................................40

C Cabling ....

.........................................................................................................................................................41

Introduction..........................................................................................................................................................42

Console .................................................................................................................................................................42

Ethernet ................................................................................................................................................................42

D Port Pin-outs ......................................

..............................................................................................................44

Introduction..........................................................................................................................................................45

SmartNode 5300 User Manual Table of Contents

Console Port..........................................................................................................................................................45

Ethernet ................................................................................................................................................................45

G.SHDSL-EFM/ATM Port ..................................................................................................................................46

E SmartNode SN5300 Series Factory Configuration ........................................................................................

.....47

Introduction..........................................................................................................................................................48

F Reset Button Functions ..........................................................................................

...........................................53

Introduction..........................................................................................................................................................54

Resetting the SmartNode device when it is operating and the Power LED is lit.....................................................54

Resetting the SmartNode device when it is initially powered off............................................................................55

Very exceptional case—minimal config recovery .............................................................................................55

G End User License Agreement ..............................................

...............................................................................57

End User License Agreement .................................................................................................................................58

1. Definitions ..................................................................................................................................................58

2. Title ............................................................................................................................................................58

3. Term ...........................................................................................................................................................58

4. Grant of License ..........................................................................................................................................58

5. Warranty ....................................................................................................................................................59

6. Termination ................................................................................................................................................59

7. Notices

.......................................................................................................................................................59

8. Other Licenses ............................................................................................................................................59

9. Unenforceable Provisions ............................................................................................................................60

10. Governing Law .........................................................................................................................................60

11. Waiver ......................................................................................................................................................60

List of Figures

1 SmartNode SN5300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 SmartNode SN5300 rear panel (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3 SmartNode SN5300 rear panel (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4 SmartNode SN5300 front panel (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5 SmartNode SN5300 front panel (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6 SmartNode SN5300 typical application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

7 SmartNode SN5300 typical application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

8 SmartNode SN5300 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

9 SmartNode SN5300 Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

10 Connecting the SmartNode to your laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

11 Connecting SmartNode to Laptop via console access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

12 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

13 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

14 Typical Ethernet straight-through cable diagram for 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

15 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

16 SN5300 Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

17 Reset button periods (in seconds) for performing actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

List of Tables

1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2 SmartNode SN5300 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3 SmartNode SN5300 rear panel ports (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4 SmartNode SN5300 rear panel ports (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5 SmartNode SN5300 Front panel LEDs (non G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6 SmartNode SN5300 Front panel LEDs (G.SHDSL.bis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

7 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

8 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

9 G.SHDSL Interface Specifications (G.SHDSL.bis only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

10 SmartNode Models and their Unique sysObjectID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

11 Ethernet RJ45 socket 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

12 G.SHDSL-EFM/ATM Port RJ-45 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

13 Results from pressing the Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

14 Using the Reset button to switch to a backup image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

15 Using the Reset button to switch to erase flash memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

About This Guide

This guide describes the SmartNode SN5300 hardware, installation and basic configuration. For detailed soft-

ware configuration information refer to the Trinity Software Configuration Guide and the available Configu-

ration Notes in the Patton Support Knowledgebase.

Audience

This guide is intended for the following users:

• Operators

• Installers

• Maintenance technicians

Structure

This guide contains the following chapters and appendices:

• Chapter 1, starting on page 13, provides information about SmartNode features and capabilities

• Chapter 2, starting on page 19, contains an overview describing SmartNode operation and applications

• Chapter 3, starting on page 21, provides hardware installation procedures

• Chapter 4, starting on page 26, provides quick-start procedures for configuring the SmartNode

• Chapter 5, starting on page 32, contains information on contacting Patton technical support for assistance

• Appendix A, starting on page 35, contains compliance information for the SmartNode

• Appendix B, starting on page 37, contains specifications for the SmartNodes

• Appendix C, starting on page 41, provides cable recommendations

• Appendix D, starting on page 44, describes the SmartNode’s ports and pin-outs

• Appendix E, starting on page 47, lists the factory configuration settings for the SmartNode SN5300 Series

• Appendix F, starting on page 53, describes the Reset button functions

• Appendix G, starting on page 57, provides license information that describes acceptable usage of the soft-

ware provided with the SmartNode SN5300 Series

For best results, read the contents of this guide before you install the SmartNode.

SmartNode 5300 User Manual

Precautions

Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you

become aware of potential problems. Warnin gs are intended to prevent safety hazards that could result in per

sonal injury. Cautions are intended to prevent situations that could result in property damage or

impaired

functioning.

Note A note presents additional information or interesting sidelights.

Safety when working with electricity

The alert symbol and IMPORTANT heading calls attention to

important information.

The alert symbol and CAUTION heading indicate a potential haz-

ard. Strictly follow the instructions to avoid property damage.

The shock hazard symbol and CAUTION heading indicate a

potential electric shock hazard. Strictly follow the instructions to

avoid property damage caused by electric shock.

The alert symbol and WARNING heading indicate a poten-

tial safety hazard. Strictly follow the warning instructions

to avoid personal injury.

The shock hazard symbol and WARNING heading indicate

a potential electric shock hazard. Strictly follow the warn

ing instructions to avoid injury caused by electric shock.

The SmartNode device contains no user serviceable parts, and is not be opened

by the user. The equipment shall be returned to Patton Electronics for repairs or

repaired by qualified service personnel.

Mains Voltage: In systems without a power switch, line voltages are present in the

power supply when the power cord is connected. The mains outlet used to power

the SmartNode device shall be within 10 feet (3 meters) of the device, be easily

accessible, and protected by a circuit breaker.

IMPORTANT

CAUTION

WARNING

SmartNode 5300 User Manual

Deutsch

Warnhinweise:

For AC powered units, ensure that the power cable used meets all applicable stan-

dards for the country in which it is to be installed, and that it is connected to a wall

outlet which has earth ground.

For units with an external power adapter, the adapter shall be a listed Limited

Power Source.

Hazardous network voltages are present in WAN ports regardless of whether

power to the SmartNode is ON or OFF. To avoid electric shock, use caution when

near WAN ports. When detaching the cables, detach the end away from the Smart

Node first.

Before handling the device, disconnect the telephone network cables to avoid

contact with telephone line voltages. When detaching the cables, detach the end

away from the SmartNode device first.

Do not work on the system or connect or disconnect cables during periods of

lightning activity.

Dieses Gerät ist NICHT für den Anschluss an das Telefonnetz (PSTN) bestimmt

und auch NICHT dafür zugelassen. Es ist nur für den Anschluss an Endgeräte

beim Kunden vorgesehen.

WARNING

SmartNode 5300 User Manual

General observations

• Clean the case with a soft slightly moist anti-static cloth

• Place the unit on a flat surface and ensure free air circulation

• Das Gerät entält keine austauschbaren Komponenten und ist vom Benutzer nicht zu

öffnen. Bei Systemen ohne Netzschalter und ohne externes Netzteil liegt Netzspan

nung im Gerät an, wenn das Netzkabel angeschlossen ist.

• Bei Geräten mit externem Netzteil muss das Netzteil die Anforderungen an eine zuge-

lassene Stromquelle mit begrenzter Leistung erfüllen. Die Steckdose, die für die

Stromversorgung des Gerätes verwendet wird, sollte höchstens 3 Meter vom Gerät

entfernt und leicht zugänglich sein sowie durch einen den örtlichen regulatorischen

Anforderungen entsprechenden Schutzschalter abgesichert sein.

• Für mit Wechselstrom betriebene Geräte muss sichergestellt sein, dass das verwen-

dete Netzkabel alle gültigen Normen des Landes erfüllt, in dem es eingesetzt werden

soll.

• Für mit Wechselstrom betriebene Geräte, die 3-polige Netzstecker haben (L1, L2 u.

GND oder Phase, Neutralleiter u. Schutzleiter), muss die Steckdose geerdet sein.

• Für mit Gleichstrom betriebene Geräte muss sichergestellt sein, dass die Verbindung-

skabel für Spannung, Strom, erwartete Temperatur, Entflammbarkeit und mecha-

nische Wartbarkeit geeignet sind.

• WAN-, LAN- u. PSTN-Ports (Anschlüsse) können unter gefährlicher Spannung ste-

hen, unabhängig davon, ob das Gerät ein- oder ausgeschaltet ist. PSTN bezieht sich

auf Schnittstellen wie Telefon, FXS, FXO, DSL, xDSL, T1, E1, ISDN, Voice, usw. Diese

sind als „gefährliche Netzwerkspannungen“ bekannt. Um einen elektrischen Schlag

zu vermeiden, muss in der Nähe dieser Anschlüsse mit Vorsicht gearbeitet werden.

Werden Kabel von diesen Anschlüssen getrennt, zuerst das Kabel am anderen Ende

herausziehen.

• Während eines Gewitters darf nicht am Gerät gearbeitet werden und es dürfen keine

Kabel angeschlossen oder vom Netz getrennt werden.

In Übereinstimmung mit den Anforderungen der Richtlinie 2002/96/EG über Elektro- und

Elektronik-Altgeräte (WEEE) muss sichergestellt sein, dass Altgeräte von anderem Abfall

und Schrott getrennt werden und dem Sammel- und Verwertungssystem für Elektro- und

Elektronik-Altgeräte in Ihrem Land zum Recycling zugeführt werden.

Do not stack multiple SmartNode devices directly on top of one another, and do not place

items on top of the device. If you will be installing equipment above the SmartNode device,

leave at least 2 inches (5 cm) of clearance between the devices.

Furthermore, leave at least 2 inches (5 cm) to the left, right, front, and rear of the SmartNode

device for proper ventilation.

In accordance with the requirements of council directive 2002/96/EC on Waste of Electri-

cal and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product

from other waste and scrap and deliver to the WEEE collection system in your country for

recycling.

WARNING

CAUTION

Typographical conventions used in this document 12

SmartNode 5300 User Manual

• Avoid exposing the unit to direct sunlight and other heat sources

• Protect the unit from moisture, vapors, and aggressive liquids

Typographical conventions used in this document

Procedures described in this manual use the following text conventions:

Table 1. General conventions

Convention Meaning

Garamond blue type

Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section

heading. Clicking on the hyperlink jumps you to the reference. When you have finished

reviewing the reference, click on the Go to Previous View button

in the Adobe®

Acrobat® Reader toolbar to return to your starting point.

Helvetica bold type Commands and keywords are in boldface font.

Helvetica bold-italic type Parts of commands, which are related to elements already named by the user, are in

boldface italic font.

Italicized Helvetica type Variables for which you supply values are in italic font

Helvetica type Indicates the names of fields or windows.

Garamond bold type Indicates the names of command buttons that execute an action.

< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>, <C>,

and so on.

[ ] Elements in square brackets are optional.

{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated by ver-

tical bars ( | )

blue screen Information you enter is in blue screen font.

screen Terminal sessions and information the system displays are in screen font.

node The leading IP address or nodename of a SmartNode is substituted with node in bold-

face italic font.

SN The leading SN on a command line represents the nodename of the SmartNode

# An hash sign at the beginning of a line indicates a comment line.

Chapter 1 General Information

Chapter contents