Polycom VVX 601 Quick User Manual

Brand: Polycom

Model: VVX 601

Category: Telephones

Type: Quick User Manual

This manual is also suitable for

VVX 501

Polycom VVX 601 offers a range of features to enhance your business communication experience. Make and receive calls with crystal-clear audio using the handset, speakerphone, or a compatible headset. Utilize the four main views: Home, Calls, Active Call, and Lines to easily navigate and manage your calls. Access your contacts from the Contact Directory and save frequently called numbers as Favorites for quick dialing. Customize ringtones for incoming calls and individual contacts. Adjust the volume levels to suit your preference.

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

VVX501



VVX600



Polycom

VVX

501and

Polycom

VVX

601

QuickUserGuide

ForusewithPolycom®UCSoftware4.1.2

Theinformationinthisguideappliestoboththe

Polycom®VVX®501andPolycom®VVX®600Business

MediaPhones.Notethatconfigurationsvaryandthe

screendisplaysusedinthisguidemaynotreflectthose

onyourphone.Seeyoursystemadministratorformore



information.Fordetailedinformationonhowtouseyour

phone,seethePolycomVVX501andPolycomVVX600

BusinessMediaPhonesUserGuide,availableby

navigatingtoyourphone’sSupportpagefromthe

BusinessMediaPhonesSupportpage.



www.polycom.com|1725‐44639‐001Rev.A|Nov2012

©2012,Polycom,Inc.Allrightsreserved.POLYCOM®,the

Polycomlogoandthenamesandmarksassociatedwith

Polycom’sproductsaretrademarksand/orservicemarksof

Polycom,Inc.andareregisteredand/orcommonlawmarksin

theUnitedStatesandvariousothercountries.Allother

trademarksarepropertyoftheirrespective

owners.Noportion

hereofmaybereproducedortransmittedinanyformorbyany

means,foranypurposeotherthantherecipient’spersonaluse,

withouttheexpresswrittenpermissionofPolycom.

About the Touchscreen

Taptoselectandhighlightscreenitems.Toscroll,touch

thescreen,andswipeyourfingerup,down,right,orleft.

Togobacktoapreviousscreen,tapBack.

Phone Views

YourphonehasfourmainViews:Home,Calls,

ActiveCall,andLinesview(thedefault).Youcanaccess

Home

andLinesviewatanytime.Ifyourphonehasone

ormorecalls,youcanalsoaccessCallsorActiveCall

view.

TochangeViews:

 ForHomeview,press .

 FromHomeview,presstoalternatebetween

HomeandLinesview,or,ifyouhaveoneormore

calls,betweenHomeandeitherCallsorActiveCall

view.

 ToswitchbetweenLinesandeitherCallsorActiveCall

view,swipethescreen.

Home View

Homeviewdisplaysiconsyoucantaptoaccessphone

functions.TouchandholdthePageIndicator(shown

next)todisplaymoreorfewericons.

Youcanalsoswipe

thescreentodisplaymoreicons.



FromHomeview,tapthephoneLinetodisplayyour

phoneLinesandFavorites(shownnext).Togoback,

tapClose(shownnext).



Lines View

LinesviewdisplaysphoneLines,Favorites,andsoftkeys.



Ifyourphoneisidle,youcan:

 TapthephoneLinetoaccesstheDialer.

 SwipetoswitchbetweenLinesviewandtheBrowser

(ifenabledonyourphone).

Active Call View

Ifyourphoneonlyhasonecall—andit’sactive—youcan

accessActiveCallview.



Calls View

Ifyourphonehasmultiplecalls,oroneheldcall,youcan

accessCallsview.



Callcolorindicatesstatus:

 Darkgreen—Activecall

 Darkblue—Incomingandheldcalls

 Brightgreen—Activecallishighlighted

 Brightblue—Incomingorheldcallishighlighted

Tapacalltohighlightit.Thesoftkeyscontrolthe

highlightedcall.

Entering Data

Usetheonscreenkeyboardorthedialpad

keystoenter

information.Tobackspace,tap .

Tousetheonscreenkeyboard,tap .

Totypewiththedialpadkeys,pressadialpadkey

repeatedlytoviewthecharacteroptionsandstopto

select.Totypeothercharacters,tapEncodingorMode.

Whenusingthedialpadkeys,usethe1,*,0,and#keys.

About Calls

Onlyonecallcanbeactiveatonetime.

Youcanusethehandset,speakerphone,orheadsetfor

calls.Duringacall,youcanchangemodesbypickingup

thehandset,orbypressingor .



Tip:ReturningtoYourCalls

Ifyounavigateawayfromyourcall(s),tap

toseeActiveCallorCallsviewagain.



Note:AboutHeadsets



Yourphonesupportswiredandwireless

headsets,includingelectronichookswitch(EHS)

headsets.VVX600phonesalsosupport

Bluetoothheadsets.Forconnectiondirections,

refertoyourheadsetdocumentation.Formore

information,seeUsingHeadsetswithPolycom

Phones,availablefrom

http://support.polycom.com/UCEngAdvisories.



Placing Calls

Pickupthehandset,orpressor .Enterthe

phonenumber,andtap .

FromLinesview:TapthephoneLine,enterthephone

number,andtap .

FromHomeview:TapNewCall,enterthephone

number,andtap .



Timesaver:PlacingCallsQuickly

TaparecentcallorFavorite,ortapacontact’s

phonenumberintheContactDirectory.

VVX501

VVX600



Answering Calls

Toanswerwiththespeakerphone,pressortap

Answer.Toanswerwiththehandset,pickupthe

handset.Toanswerwithaheadset,press .

Toansweranewcallwhileonanactivecall,tapAnswer.

Thecurrentcallwillbeheld.

Ending Calls

Toendanactivecall,replace

thehandset,press ,or

press .Or,tapEndCall.

Toendaheldcall,navigatetoCallsviewandhighlight

theheldcall.TapResume,andtapEndCall.

Holding Calls

FromLines,Calls,orActiveCallview,tapHold.Ifyou’re

inCallsview,remembertohighlight

thecallfirst.

Toresumeaheldcall,tapResumefromeitherLinesor

Callsview.

Transferring Calls

FromLines,Calls,orActiveCallview,tapTransfer,and

calltheotherparty.Whenyouheartheringbacksound,

orafteryoutalkwiththeotherparty,tapTransfer.

Forwarding Calls

Toenable

callforwarding,tapForwardfromHomeor

Linesview.Taptheforwardingtypetoenable,typea

forwardingnumber,andtapEnable.

Todisablecallforwarding,tapForwardfromHomeor

Linesview,taptheforwardingtypetodisable,andtap

Disable.

Toenableper‐callforwarding:Asyourphone

rings,tap

Forward,entertheforwardingnumber,andtap

Forward.

Placing Conference Calls

Callthefirstparty,andafterthecallconnects,tap

Confrnc.Then,dialandconnectwiththesecondparty

andtapConfrncagain.

FromLinesorCallsview,youcan:

 TapHoldtoholdallparticipants.

 Tap

EndCalltoremoveyourselffromthecall,but

keeptheotherparticipantsconnected.

 TapManagetomanageeachparticipant.

 TapSplittoendtheconferenceandholdall

participants.



Timesaver:PlacingConferenceCalls

Ifyouhaveanactiveandheldcall,tapJointo

setupaconference.

Favorites

Favoritesareyourcontactsyouwantquickaccessto.

YourFavoriteslistdisplaysallyourFavorites.Asmaller

numberofFavoritesdisplaysinLinesview,andwhenyou

tapthephoneLinefromHomeview.

 ToviewyourFavoriteslist—TapNewCallfrom

Homeview,andtapFavorites.

 TomakeacontactaFavorite—Navigatetoyour

ContactDirectoryandtapthecontact.TapAddto

Favorites,andtapYestoconfirm.

 TodialaFavorite—TaptheFavoritefromHomeor

Linesview,orfromyourFavoriteslist.

 ToreorderyourFavoriteslist—Updatethecontact’s

FavoriteIndexnumberintheContactDirectory.



Tip:WhatDoesaGreenStarMean?

Agreenstar, ,indicatesaFavorite.

Viewing Recent Calls

ToviewyourRecentCallslist,tapDirectoriesfrom

Homeview,andtapRecentCalls.

FromtheRecentCallslist,taptosortandordercalls,

taptodisplayonlycertaincalls,ortapacall

record

tocalltheperson.



Timesaver:ViewingRecentCalls

Tap(shownnext)fromLines,Calls,or

ActiveCallview.



Tip:SavingRecentCallerstoYourDirectory

FromyourRecentCallslist,tapnexttothe

call,andtapSave.Enteradditionalinformation

andtapSave.

Contact Directory

 ToviewyourDirectory—TapDirectoriesfrom

Homeview,andtapContactDirectory.

 Toaddacontact—NavigatetoyourContactDirectory

andtap .Typethecontact’sinformation,andtap

Save.TomakeacontactaFavorite,entera

FavoriteIndexnumber.

 Toupdatecontactinformation—Navigatetoyour

ContactDirectoryandtapthecontact.Tap ,

updatethecontact’sinformation,andtapSave.

 Todeleteacontact—Navigate

toyour

ContactDirectoryandtapthecontact.Tap ,and

tapYestoconfirm.

 Tosearchforacontact—Navigatetoyour

ContactDirectoryandtapSearch.Entersearch

criteria,andtapSearch.

 TodialacontactfromyourDirectory—Navigateto

yourContactDirectoryandtap

thecontact.Fromthe

contact’sinformationscreen,tapthecontact’sphone

number.

Listening to Voice Mail

TapMessagesfromHomeview,andtap

MessageCenter.TapConnectandfollowtheprompts.



Timesaver:AccessingYourMessageCenter

Tap(shownnext)fromLines,Calls,or

ActiveCallview.

Muting the Microphone

Duringacall,presssootherpartiescan’thearyou.

TodisableMute,pressagain.

Using Do Not Disturb

IfyourservicesupportsDoNotDisturb,youcanenable

ordisableringing.Toenableordisableringing,tapDND



fromHomeorLinesview.WhenDoNotDisturbis

enabled,theDNDicon, ,displaysinthestatusbar.

IfyouhaveaVVX600,youcantap todisableDND.

Adjusting Volume

Tochangecallvolume,pressduringacall.To

changetheringervolume,presswhenthe

phoneisidleorringing.

Updating Ringtones

Tochangetheincomingcallringtone,tapSettingsfrom

Homeview,andtapBasic>RingType.Taptheringtone

youwant.

Tosetaringtoneforacontact,navigatetoyour

ContactDirectoryandtapthecontact.Tap ,update

thecontact’sRingType,andtapSave.

Blind Transfer

Totransferacallwithoutnotificationtorecepient,select

TransferKeywhileonthecall.PressBlindSoftKey.

Whenyouheardialtone,entertheextension,oryou

mayalsoselectbypressingtheLineKey.PressDial

Call Park

Toputacallonholdatone

phoneandcontinuethe

conversationfromanotherphone,presstheHoldKey

thenpressNewCallPress*68#andfollowtheprompts.

Dialthedesiredextensionnumberfollowedbythe(#)

Key.Toparkthecallpressthe(#)Key.Whenyoureach

thedestinationofthephonewhere

thecallwasparked,

press*88#andfollowtheprompts.Entertheextention

ofthecalldestinationandPressDial



Polycom VVX 601 Quick User Manual

Brand: Polycom

Model: VVX 601

Category: Telephones

Type: Quick User Manual

This manual is also suitable for

VVX 501

Download PDF

report

Polycom VVX 601 Quick User Manual

This manual is also suitable for

Polycom VVX 601 Quick User Manual

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