Kenmore Elite 11016972500 User manual

Brand: Kenmore Elite

Model: 11016972500

Category: Washing machines

Type: User manual

E L ! T E

Three-Speed Automatic Washers

with TRIPLE SMART TMDispenser

Lavadoras autombticas con tres velocidades

y Depbsito TRIPLE SMART TM

Laveuses automatiques & trois vitesses avec

distributeurs TRIPLE SMART _i

Models/Modelos/Mod61es 110.24975, 24985, 24995

= color number, nt_mero de color, num6ro de couleur

Sears Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com

8537204 Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca

TABLE OF CONTENTS

PROTECTION AGREEMENTS ....................................................... 2

in the U.S.A ................................................................................... 2

in Canada ..................................................................................... 3

WARRANTY ..................................................................................... 3

WASHER SAFETY ........................................................................... 4

INSTALLATION REQUIREMENTS ................................................ 5

Tools and Parts ............................................................................ 5

Location Requirements ................................................................ 5

Drain System ................................................................................ 6

Electrical Requirements................................................................ 6

INSTALLATION INSTRUCTIONS .................................................. 7

Before You Start ........................................................................... 7

Remove Shipping Strap ............................................................... 7

Connect Drain Hose ..................................................................... 8

Connect the Inlet Hoses ............................................................... 8

Secure the Drain Hose ................................................................. 9

Level the Washer .......................................................................... 9

Complete Installation ................................................................. 10

FEATURES AND BENEFITS ....................................................... 10

WASHER USE .............................................................................. 11

Starting Your Washer ................................................................ 11

Selecting Wash/Spin Speeds .................................................... 12

Selecting a Cycle and Time ....................................................... 13

Rinse and Spin .......................................................................... 13

Drain and Spin ........................................................................... 13

Understanding Washer Cycles .................................................. 13

Normal Sounds .......................................................................... 14

LAUNDRY TIPS ............................................................................ 14

Loading ...................................................................................... 14

WASHER CARE ........................................................................... 15

Cleaning Your Washer ............................................................... 15

Water Inlet Hoses ...................................................................... 15

Vacation, Storage, and Moving Care ........................................ 15

TROUBLESHOOTING .................................................................. 15

PROTECTION

AGREEMENTS

Master Protection Agreements

Congratulations on making a smart purchase. Your new

Kenmore ®appliance is designed and manufactured for years of

dependable operation. But like all products, it may require

preventive maintenance or repair from time to time. That's when

having a Master Protection Agreement can save you money and

aggravation.

Purchase a Master Protection Agreement now and protect

yourself from unexpected hassle and expense.

The Master Protection Agreement also helps extend the life of

your new appliance. Here's what's included in the Agreement:

=/Expert service by our 12,000 professional repair specialists

=/Unlimited service and no charge for parts and labor on all

covered repairs

=/"No-lemon" guarantee - replacement of your covered

product if four or more product failures occur within twelve

months

=/Product replacement if your covered product can't be fixed

=/Annual Preventive Maintenance Check at your request - no

extra charge

=/Fast help by phone - phone support from a Sears technician

on products requiring in-home repair, plus convenient repair

scheduling

=/Power surge protection against electrical damage due to

power fluctuations

=/Rental reimbursement if repair of your covered product takes

longer than promised

Once you purchase the Agreement, a simple phone call is all that

it takes for you to schedule service. You can call anytime day or

night, or schedule a service appointment online.

Sears has over 12,000 professional repair specialists, who have

access to over 4.5 million quality parts and accessories. That's

the kind of professionalism you can count on to help prolong the

life of your new purchase for years to come. Purchase your

Master Protection Agreement today!

Some limitations and exclusions apply. For prices and

information, call 1-800-827-6655.

Sears Installation Service

For Sears professional installation of home appliances, garage

door openers, water heaters, and other major home items, in the

U.S.A. call f-8OO-4-MY-HOME ®.

Maintenance Agreements

Your purchase has added value because you can depend on

Sears HomeCentraf _for service. With over 2,400 Service

Technicians and access to over 900,000 parts and accessories,

we have the tools, parts, knowledge and skills to back our

pledge: We Service What We Sell.

Your Kenmore ®appliance is designed, manufactured and tested

to provide years of dependable operation. Yet any major

appliance may require service from time to time. The Sears

Maintenance Agreement offers you an outstanding service

program, affordably priced.

The Sears Maintenance Agreement

• Guarantees tomorrow's service at today's price.

• Eliminates repair bills resulting from normal wear and tear.

• Covers non-technical and instructional service calls.

• Provides an annual Preventive Maintenance Check, at your

request, to ensure that your appliance is in proper running

condition.

Some limitations apply. For information concerning Sears

Home Central ®Maintenance Agreements, call

1-800-361-6665.

KENMORE ELITEe

WASHER WARRANTY

Limited Lifetime Warranty on White Porcelain Basket

For the lifetime of the washer from the date of purchase, Sears

will replace the white porcelain wash basket if it chips or rusts

due to defective material or workmanship. After the first year, you

will be charged for labor.

Limited 10-Year Warranty on Plastic Tub*

For the second through tenth year from the date of purchase,

Sears will replace the plastic tub if it is defective in material or

workmanship. After the first year, you will be charged for labor.

Limited 5-Year Warranty on Gearcase Parts*

For the second through fifth year from the date of purchase,

Sears will replace any gearcase parts that are defective in

material or workmanship. After the first year, you will be charged

for labor.

Limited 2-Year Warranty on SENSOR SMART TM

Control Board

For two years from the date of purchase, Sears will replace the

SENSOR SMART TM control board if it is defective in material or

workmanship. You will be charged for labor after the first year.

Full 1-Year Warranty on Mechanical and Electrical Parts

For one year from the date of purchase, when this washer is

installed and operated according to the instructions that come

with it, Sears will repair or replace any of its mechanical or

electrical parts if they are defective in material or workmanship.

Service must be provided by a Sears Service Department in the

United States or Canada or an authorized agent.

Warranty Restriction

If this washer is operated for any purpose other than private

family use, all warranty coverage is restricted to 90 days from the

date of purchase.

Travel or transportation expenses for customers who reside in

remote areas are not covered by this warranty.

Warranty Service

Warranty service is available by contacting the nearest Sears

Service Center in the United States or Canada. This warranty

applies only while the product is in use in the United States or

Canada.

This warranty gives you specific legal rights and you may also

have other rights which vary from state to state or province to

province.

For Sears warranty information or to contact a Sears Service

Center, please reference the service numbers located on the

back page of this manual.

Sears, Roebuck and Co.

D/817WA, Hoffman Estates, IL 60179

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2B8

* In Canada a different warranty may apply.

Product Record

In the space below, record your complete model number, serial

number, and purchase date. You can find this information on the

model and serial number label, as shown.

Have this information available to help you quickly obtain

assistance or service when you contact Sears concerning your

appliance.

Model number 110

Serial number

Purchase date

Save these instructions and your sales receipt for future

reference.

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all

safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or

"WARNING." These words mean:

You can be killed or seriously injured if you don't

immediately follow instructions.

You can be killed or seriously injured if you don't

follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you

what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic

precautions, including the following:

• Read all instructions before using the washer. •

• Do not wash articles that have been previously

cleaned in, washed in, soaked in, or spotted with

gasoline, dry-cleaning solvents, other flammable, •

or explosive substances as they give off vapors

that could ignite or explode.

• Do not add gasoline, dry-cleaning solvents, or

other flammable, or explosive substances to the

wash water. These substances give off vapors •

that could ignite or explode.

• Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been

used for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. If the hot water system has not

been used for such a period, before using the

washing machine, turn on all hot water faucets

and let the water flow from each for several

minutes. This will release any accumulated

hydrogen gas. As the gas is flammable, do not

smoke or use an open flame during this time.

Do not allow children to play on or in the washer. Close

supervision of children is necessary when the washer is

used near children.

Before the washer is removed from service or discarded,

remove the door or lid.

Do not reach into the washer if the drum, tub or agitator

is moving.

Do not install or store the washer where it will be

exposed to the weather.

Do not tamper with controls.

Do not repair or replace any part of the washer or

attempt any servicing unless specifically recommended

in this manual or in published user-repair instructions

that you understand and have the skills to carry out.

See "Electrical Requirements" for grounding instructions.

SAVE THESEINSTRUCTIONS

INSTALLATION

REQUIREMENTS

Assemble the necessary tools and supplies before beginning the

washer installation. The parts supplied are in the washer basket.

Tools needed for connecting the drain hose and

water inlet hoses:

• Pliers that open to 19/16in. (3.95 cm)

• Flashlight (optional)

Parts supplied:

3 4 5

1. Drain hose

2. Silver, double-wire hose clamp

(for the bottom of the drain hose)

3. Yellow, single-wire hose clamp

(for the top of the drain hose)

4. Water inlet hoses (2)

5. Flat water inlet hose washers (4)

Tools needed for securing the drain hose and

leveling the washer.

• Adjustable or open endwrench %6in. (14 mm)

• Level

• Wood block

• Ruler or measuring tape

Parts supplied:

1 2

1. Shipping strap with fastener

2. Front leveling feet with nuts (2)

Alternate Parts

Parts listed are available from your local Sears store or Sears

Service Center. For further information, please call 1-800-4-MY-

HOME ®(1-800-469-4663}.

If You Have: You Will Need to Buy:

Laundry tub or Sump pump system (if not already

standpipe taller available)

than 96 in. (2.4 m)

1 in. (2.5 cm) 2 in. (5 cm) diameter to 1 in. (2.5 cm)

diameter diameter standpipe adapter, Part No.

standpipe 3363920

Overhead sewer Standard 20 gaL (76 L) 39 in. (99 cm) tall

drain tub or utility sink, sump pump and

connectors (available from local

plumbing suppliers)

Floor drain Siphon break, Part Number 285320;

additional drain hose, Part Number

3357090 and connector kit,

Part Number 285442

Water faucets 2 longer water fill hoses:

beyond reach of 6 ft (1.8 m) Part Number 76314,

fill hoses 10 ft (3.0 m) Part Number 350008

Drain hose too Drain hose, Part No. 388423 and hose

short kit, Part No. 285442

Drain hose that is Hose kit, Part No. 285442

too long

Lint clogged drain Drain protector, Part No. 367031

Selecting the proper location for your washer improves

performance and minimizes noise and possible washer "walk."

Your washer can be installed in a basement, laundry room,

closet, or recessed area. (See "Drain System.")

IMPORTANT: Do not install or store the washer where it will be

exposed to the weather.

Proper installation is your responsibility.

You will need:

• A water heater set to deliver 120°F (49°C) water to the

washer.

A grounded electrical outlet located within 4 ft (1.2 m) of

where the power cord is attached to the back of the washer.

(See "Electrical Requirements.")

Hot and cold water faucets located within 4 ft (1.2 m) of the

hot and cold water fill valves, and water pressure of 5-100 psi

(34.5-690 kPa). Washers with triple dispensers require

26-100 psi (138-690 kPa) for best performance.

A level floor with a maximum slope of 1 in. (2.5 cm) under

entire washer. Installing the washer on carpeting is not

recommended.

• A sturdy floor to support the washer weight (washer, water

and load) of 315 Ibs (143 kgs).

Do not store or operate your washer in temperatures at or below

32°F (0°C). Some water can remain in the washer and can cause

damage in low temperatures. See "Washer Care" for winterizing

information.

Recessed area or closet installation

The dimensions shown are for the recommended spacing

allowed, except the closet door ventilation openings. The

dimensions shown for the closet door ventilation openings are

the minimum required.

1 2

1. Front view

2. Side view

3. Closet door with vents

• Additional spacing should be considered for ease of

installation and servicing.

• Additional clearances may be required for wall, door and floor

moldings.

• Additional spacing of 1 in. (2.5 cm) on all sides of the washer

is recommended to reduce noise transfer.

If a closet door is installed, the minimum air openings in the

top and bottom of the door are required. Louvered doors with

air openings in the top and bottom are acceptable.

Companion appliance spacing should also be considered.

The washer can be installed using the standpipe drain system

(floor or wall), the laundry tub drain system, or the floor drain

system. Select the drain hose installation method you need. See

"Alternate Parts."

U =

(m©m)

Standpipe drain system - wall or floor (view I & 2)

The standpipe drain requires a minimum diameter standpipe of

2 in. (5 cm). The minimum carry-away capacity can be no less

than 17 gaL (64 L) per minute. A 2 in. (5 cm) diameter to 1 in.

(2.5 cm) diameter standpipe adapter kit is available. See

"Alternate Parts."

The top of the standpipe must be at least 39 in. (99 cm) high and

no higher than 96 in. (244 cm) from the bottom of the washer.

Laundry tub drain system (view 1)

The laundry tub needs a minimum 20 gal. (76 L) capacity. The top

of the laundry tub must be at least 39 in. (99 cm) above the floor

and no higher than 96 in. (244 cm) from the bottom of the washer.

Floor drain system (view 2)

The floor drain system requires a siphon break that may be

purchased separately. See "Alternate Parts."

The siphon break must be a minimum of 28 in. (71 cm) from the

bottom of the washer. Additional hoses might be needed.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in

death, fire, or electrical shock.

A 120-volt, 60-Hz., AC-only, 15- or 20-ampere, fused

electrical supply is required. Time-delay fuse or circuit

breaker is recommended. It is recommended that a separate

circuit serving only this appliance be provided.

This washer is equipped with a power supply cord having a 3

prong grounded plug.

To minimize possible shock hazard, the cord must be

plugged into a mating, 3 prong, ground-type outlet, grounded

in accordance with local codes and ordinances. If a mating

outlet is not available, it is the personal responsibility and

obligation of the customer to have the properly grounded

outlet installed by a qualified electrician.

• If codes permit and a separate ground wire is used, it is

recommended that a qualified electrician determine that the

ground path is adequate.

• Do not ground to a gas pipe.

• Check with a qualified electrician if you are not sure the

washer is properly grounded.

• Do not have a fuse in the neutral or ground circuit.

1.3 prong grounding plug

2. 3 prong grounding-type outlet

3. Ground prong

4. Power supply cord

INSTALLATION

INSTRUCTIONS

To prevent floor damage, set the washer onto cardboard

before moving across floor.

Move the washer to within approximately 3 ft (90 cm) of the

final location.

GROUNDING INSTRUCTIONS

For a grounded, cord-connected washer:

This washer must be grounded. In the event of a mal-

function or breakdown, grounding will reduce the risk

of electrical shock by providing a path of least resist-

ance for electric current. This washer is equipped with

a cord having an equipment-grounding conductor and

a grounding plug.The plug must be plugged into an

appropriate outlet that is properly installed and ground-

ed in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment-

grounding conductor can result in a risk of electric

shock. Check with a qualified electrician or serviceman

if you are in doubt as to whether the appliance is prop-

erly grounded.

Do not modify the plug provided with the appliance -

if it will not fit the outlet, have a proper outlet installed

by a qualified electrician.

For a permanently connected washer:

This washer must be connected to a grounded metal,

permanent wiring system, or an equipment grounding

conductor must be run with the circuit conductors and

connected to the equipment-grounding terminal or lead

on the appliance.

Removing the shipping strap is necessary for smooth operation.

If the shipping strap is not removed, the washer will make

excessive noise.

1. Do not cut yellow strap. Pull yellow strap firmly, until

completely removed from washer. Depending on your model,

there will be either two or three cotter pins on the end of the

shipping strap when it is pulled out of the washer. The

electrical plug is attached to this shipping strap.

2. Pull firmly to remove the end of the shipping strap that

remains pinned to the back of the washer. This will release the

rear self-leveling feet.

3. Cuttheshippingstrapabout16in.(41cm)fromplugend.

Lookforthewords"CUTHERE."Discardendwiththecotter

pins.Slideremainderofshippingstrapfromthepowercord.

Youwillusetheremainderoftheshippingstraplaterto

securethedrainhose.

16=

(41 cm)

Proper connection of the drain hose will protect your floors from

damage due to water leakage. To prevent the drain hose from

coming off or leaking, it must be installed per the following

instructions.

IMPORTANT: To ensure proper installation, this procedure must

be followed exactly.

1. Check the drain hose to see if it is the proper length.

2. Wet the inside of the straight end of the drain hose with tap

water. DO NOT USE ANY OTHER LUBRICANT.

3. Squeeze ears of silver, double-wire clamp with pliers to open.

Place clamp over the straight end of the drain hose 1/4in.

(6 mm) from the end.

_1/4"

(6 ram)

4. Open clamp. Twist hose back and forth while pushing down

onto drain connector at the bottom of the washer. Continue

until hose contacts the ribbed stop on the cabinet.

5. Place clamp over area marked "CLAMR" Release clamp.

1/4"

(6 mm)

For standpipe or laundry tub drain systems:

1. Open yellow, single-wire clamp with pliers and slide over

hooked end of drain hose to secure the rubber and

corrugated sections together.

1. Hooked end

2. Drain hose

2. Put hooked end of drain hose into laundry tub or standpipe.

Rotate hook to eliminate kinks.

To prevent drain water from going back into the washer:

• Do not straighten hooked end of drain hose. Do not force

excess drain hose into standpipe. Hose should be secure,

but loose enough to provide a gap of air.

• Do not lay excess drain hose in bottom of laundry tub.

For floor drain installation, see kit number required under

"Alternate Parts."

1. Insert new flat washers (supplied) into each end of the inlet

hoses. Firmly seat the washers in the couplings.

1 2

1. Coupling

2. Washer

Connect the inlet hoses to the water faucets

Make sure the washer basket is empty.

2. Attach the hose with the red coupling to the hot water faucet.

Screw on coupling by hand until seated on the washer.

3. Attach the hose with the blue coupling to the cold water

faucet. Screw on coupling by hand until seated on the

washer.

(6 mm)

1. Drain Hose 3. Ribbed Stop

2. Clamp 4. Cabinet

4. Using pliers, tighten the couplings with an additional two-

thirds turn.

NOTE: Do not overtighten. Damage to the valves can result.

Clear the water lines

5. Run water through both faucets and inlet hoses, into abucket

or laundry tub, to get rid of particles in the water lines that

might clog the inlet valve screens.

Connect the inlet hoses to the washer

6. Attach the hose with the red coupling to the HOT (bottom)

inlet valve. Attaching the red coupling first makes it easier to

tighten connection with pliers. Screw on coupling by hand

until seated on the washer. Using pliers, tighten the couplings

with an additional two-thirds turn.

NOTE: Do not overtighten. Damage to the valves can result.

1. Drape the power cord over the console.

2. Remove any cardboard used to move washer.

3. Locate the remaining portion of shipping strap (not the end

with the cotter pins) from step 3 of "Remove Shipping Strap."

Remaining portion of Shipping Strap

4. Wrap the drain hose to the laundry tub leg or standpipe with

the tie strap. Push fastener into the nearest hole in the

shipping strap. (See illustration 1 or 2.)

If the washer faucets and the drain standpipe are recessed,

put the hooked end of the drain hose in the standpipe. Tightly

wrap the tie strap around the water inlet hoses and the drain

hose. (See illustration 3.)

1. Cold water inlet valve (blue)

2. Hot water intet valve (red)

NOTE: The inlet valve may be on the right or the left side of

the washer, depending on your model.

7. Attach the hose with the blue coupling to the COLD water

(top) inlet valve. Screw on coupling by hand until seated on

the washer. Using pliers, tighten the couplings with an

additional two-thirds turn.

NOTE: Do not overtighten. Damage to the valves can result.

Check for leaks

8. Turn on the water faucets and check for leaks. A small

amount of water might enter the washer. You will drain this

later.

NOTE: Replace inlet hoses after 5 years of use to reduce the

risk of hose failure. Record hose installation or replacement

dates for future reference.

Ifyou connect only one water hose, you must cap off the

remaining water inlet port.

Periodically inspect and replace hoses if bulges, kinks,

cuts, wear, or leaks are found.

Properly leveling your washer prevents excessive noise and

vibration.

Install the front leveling feet

1. Prop up the front of the washer about 4 in. (10.2 cm) with a

wood block or similar object. The block needs to support the

weight of the washer.

2. Screw the lock nut onto each foot to within 1 in. (2.5 cm) of

the base.

(2.5 cm)

a. Screw the feet into the correct holes at the front corner of the

washer until the nuts touch the washer.

NOTE: Do net tighten the nuts until the washer is level.

4. Tilt the washer back and remove the wood block. Gently

lower the washer to the floor.

5. Slide to final location.

6. Tilt the washer forward until the rear of the washer is at least

4 in. (10.2 cm) off the floor. You may hear the self-adjusting

rear feet click into place. Lower the washer to the floor.

7. Check the levelness of the washer by placing a level on the

top edges of the washer, first side to side, then front to back.

8. Ifthewasherisnotlevel,movethewasheroutslightly,tip

back,propupthefrontofthewasherwiththewoodblock

andadjustthefeetupordownasnecessary.Repeatsteps

5through8untilwasherislevel.

9. Afterthewasherisinthefinallocationandlevel,usea%ein.

(14mm)open-endwrenchtoturnthenutsonthefeettightly

againstthewashercabinet.

Ifthenutsarenottightagainstthewashercabinet,the

washermayvibrate.

1. Checktheelectricalrequirements.Besurethatyouhavethe

correctelectricalsupplyandtherecommendedgrounding

method.(See"ElectricalRequirements.")

2. Checktobesureallpartsarenowinstalled.Ifthereisan

extrapart,gobackthroughthestepstoseewhichstepwas

skipped.

3. Check to be sure you have all of your tools.

4. Check to be sure that the yellow shipping strap was removed

from the back of the washer and used to secure the drain

hose.

5. Dispose/recycle all packaging materials.

6. Check to be sure the water faucets are on.

7. Check for leaks around faucets and inlet hoses.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in

death, fire, or electrical shock.

8. Plug into a grounded 3 prong outlet.

9. Remove the protective film on the console and any tape

remaining on the washer.

10. Read "Washer Use" in the Washer User Instructions.

11. To test your washer, measure 1/2 of the normal

recommended amount of powdered or liquid detergent and

pour it into the washer basket or detergent dispenser (on

some models). Close the lid. Select any cycle, and then press

START. Allow it to complete one whole cycle.

BENEFITS

Your new washer has many special features that contribute to

proper cleaning and fabric care. Here are descriptions of the

features and their benefits:

TOTAL CARE TM Agitator

The TOTAL CARE TM Agitator moves in three directions to ensure

proper cleaning. At the bottom of your washer the agitator vanes

move back and forth to flex the fabric, loosening the soil. The

upper portion of the agitator has vanes that push the clothes

down in a spiraling pattern to the area of best cleaning action. A

"rollover" motion displaces the clothes already at the bottom. For

your largest loads, the TOTAL CARETM Agitator responds with a

vertical motion that senses the "large load" and guides items to

the bottom.

KING SIZE TM Capacity

Your washer can handle full-sized loads of heavy work clothes,

towels, or mixed items (see "Loading"). Loads with only a few

items can have a lower water level setting and they need less

wash time.

Ultra Rinse System

You can adjust your wash cycle with a five-position rinse Options

control. First, set the Cycle Selector Control (Timer) knob where

you want the cycle to start. Then, set the rinse Options control

knob where you want the cycle to stop. In addition, you can add

an automatic second rinse to the Ultra Clean cycle and to the

Permanent Press II cycle.

QUIET PAK TM III System

The QUIET PAKTM Ill System is designed to reduce water sounds

and ringing noises. The cabinet is insulated with sound-damping

materials. A sound-absorbing blanket under the motor and

gearcase also helps to insulate the washer to reduce vibration

noise.

TRIPLE SMART TM Dispensers

The Triple Smart TM dispenser ensures that detergent, bleach, and

fabric softener are introduced into the washer at the proper time

and are properly diluted. The dispenser makes your washer truly

automatic by making it unnecessary for you to return to the

washer during the cycle to put in detergent, bleach, or fabric

softener.

Wash/Spin Speeds

Six combinations of speeds are provided for wash action (of

agitator) and spin motion (of basket). A Speeds selector control

knob lets you select a wash/spin speed for different types of

fabrics and soil levels.

Water Level and Temperature

A Water Level control gives you the flexibility to save water when

washing small loads. Another control knob lets you select a wash

and rinse water temperature setting based on the type of load

you are washing. The settings for Automatic Temperature Control

(ATC) take away the worry of undissolved detergent and ensure

consistent cleaning results from season to season with warm and

cold washes.

WASHER USE

PERMANENT

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Fire Hazard

Never place items in the washer that are

dampened with gasoline or other flammable

fluids,

No washer can completely remove oil.

Do not dry anything that has ever had any type of

oil on it (including cooking oils).

Doing so can result in death, explosion, or fire.

WARNING: To reduce the risk of fire, electric shock, or injury to

persons, read the IMPORTANT SAFETY INSTRUCTIONS before

operating this appliance.

The following is a guide to starting your washer. Periodic

references to other sections of this manual provide more detailed

information.

1. Drop a load of sor[ed clothes loosely into the washer.

• Load evenly to maintain washer balance. Mix large and

small items.

• Items should move easily through the wash water.

Overloading can cause poor cleaning.

• To reduce wrinkling of permanent press clothes and some

synthetic knits, use a large load setting to provide more

space (see step 6).

2. Pour measured powdered or liquid detergent into the

detergent dispenser.

NOTE: You can add color-safe bleach (powered or liquid) to

this dispenser. Be sure to match powdered color-safe bleach

with powdered detergent or match liquid color-safe bleach

with liquid detergent.

3. Pour measured liquid chlorine bleach into the liquid chlorine

bleach dispenser, if desired. Bleach is diluted and

automatically dispensed during the wash cycle.

• Never use more than 1 cup (250 mL) for a full load. Use

less for a smaller load size.

• Follow the manufacturer's directions for safe use.

• To avoid spilling, use a cup with a pouring spout. Do not

let bleach splash, drip, or run down into the washer

basket.

• Use only liquid chlorine bleach in this dispenser.

4. Pour measured liquid fabric softener into the fabric softener

dispenser, if desired.

• Do not overfill. The dispenser holds 3 oz (94 mL), or a

standard capful of fabric softener.

• The fabric softener is dispensed in the final rinse.

• Do not spill or drip any fabric softener on the clothes.

• Use only liquid fabric softener in this dispenser.

5. Close the washer lid.

6. Turn the Water Level selector to the correct setting for your

wash load and the type of fabric being washed.

• Choose a water level that allows the load to move freely

for best fabric care. See "Loading."

• You may change to a higher level setting after the washer

has started filling by turning the knob to a different

setting.

7. Set the Water Temperature selector to the correct setting for

the type of fabric and soils being washed. Use the warmest

water safe for fabric. Follow garment label instructions.

Water Temp Use for

Hot Whites and pastels

Heavy soils

Warm Bright colors

Moderate to light soils

Cold Colors that bleed or fade

Light soils

NOTE: In wash water temperatures colder than 70°F (21°C),

detergents do not dissolve well. Soils can be difficult to

remove. Some fabrics can retain wear wrinkles and have

increased pilling (the formation of small lint-like balls on the

surface of garments).

(OPTIONAL) An Automatic Temperature Control (ATC)

electronically senses and maintains a uniform water

temperature by regulating incoming hot and cold water.

• Even in cold wash, some warm water is let into the

washer to maintain a minimum temperature of

approximately 65°F (19°C).

• Warm wash is maintained at approximately 95°F (35°C).

• Warm rinse is maintained at approximately 70°F (21°C) for

all warm rinse settings.

8. (RINSE OPTIONS) You can customize your wash by adding

rinse Options to your cycle selections. A cycle will "start"

where you set the Cycle Selector Control (Timer) knob. See

"Selecting a Cycle and Time." The cycle will "stop" where you

set the Options Control knob. This knob has settings for:

• One Rinse. Use this option for one rinse after a basic

wash cycle, Rinse & Spin, and Drain & Spin.

• 2nd Rinse. A 2nd Rinse can be added to the Ultra Clean

cycle and to the Permanent Press II cycle.

• Soak Only. Use this option for set-in stains and soil that

need extra time for removal.

• Soak & Prewash. Select the prewash option to ensure

thorough cleaning of your heavily soiled and stained

loads.

• Auto Advance after Prewash. This setting will save your

detergent from Prewash and automatically start the Ultra

Clean cycle. Expect a 2-minute pause between cycles.

NOTE: The Prewash cycle and Soak & Prewash Only option

should be followed by a main wash cycle with additional

detergent added. The Soak Only option should be followed

by a main wash cycle without additional detergent.

9. Set the Speeds Control knob according to the type of fabric

in the load. See "Selecting Wash/Spin Speeds."

10. Push in the Cycle Selector Control (Timer) knob and turn it

clockwise to the wash cycle you want. Reduce the wash time

when using a small load size setting. See "Selecting a Cycle

and Time."

Pull out the Cycle Selector Control (Timer) knob to start the

washer.

To stop or restart your washer

• To stop the washer at any time, push in the Cycle Selector

Control (Timer) knob.

• To restart the washer, close the lid (if open) and pull out

the Cycle Selector Control (Timer) knob.

This section describes the wash/spin speeds you can select with

the Speeds control. Each speed setting is designed for different

types of fabric and soil levels.

DELICATE NORMAL

SLOWI SLOW SLOWI FAST

HANDWASH / / _-"/_ HEAVYDUW

CASUAL _ _ o FASTIFAST

EX_A SLOW/ SLOW

I) 41D

HANDWASHPLUS HANGDRY

FINEDEUCATES

INIERMITIENT

13(_A SLOWI SLOW

FASt / SLOW

Speeds Selector knob

Normal speed

This speed setting is for normally soiled cottons and linens.

Setting combines slow speed agitation and fast spin speeds to

shorten drying time.

Heavy Duty speed

This speed setting is for sturdy or heavily soiled loads. Setting

combines fast speed agitation and fast spin speeds.

Hang Dry speed

This speed setting is for sturdy permanent press fabrics that will

be line dried. Setting combines fast speed agitation and slow

spin speeds to reduce wrinkling.

Handwash Plus Fine Delicates speed

Use this speed setting for hand washable and special-care items.

The wash action has repeating periods of extra-slow speed

agitation and soaking. Slow spin speeds help reduce wrinkling.

NOTE: Do not use this cycle for large items such as blankets.

Some "Hand Wash" items, particularly wool, naturally shrink

when washed. When still wet, block these items by gently

stretching to original measurements. Allow the items to dry flat.

Handwash/Casual speed

This speed setting is for lingerie and loosely knit items. Setting

combines extra-slow speed agitation for gentle soil removal and

slow spin speeds to reduce wrinkling.

Delicate speed

This speed setting is for washable knit fabrics and permanent

press fabrics. Setting combines slow speed agitation for gentle

soil removal and slow spin speeds to reduce wrinkling.

This section describes the available wash cycles and will help

you make the best cycle selections for your wash loads. Each

cycle is designed for different types of fabric and soil levels.

• The washer pauses briefly throughout each cycle. These

pauses are normal. Refer to "Normal Sounds" to learn more

about the sounds you may hear during a wash cycle.

• Refer to "Understanding Washer Cycles" to learn what

happens during a wash cycle.

NOTE: Use the control to choose agitation time and to start the

washer. For heavy soil and sturdy fabrics, use the full time. Use

less time for light soil and delicate fabrics.

PERMANENT

2ND RINSE PRESSII

SHORT-- B

ULTRACLEAN 10

AUTOSOAI

EXPRESSWASH

Cycle Selector Control (Timer) knob

Permanent Press II cycle

This cycle includes a load-cooling process that reduces wrinkling

compared to other cycles. Select up to 10 minutes of wash time.

NOTE: When the timer reaches Pause, the washer will drain and

pause for no more than two minutes while some of the wash

water is drained and replaced with rinse water.

Ultra Clean cycle

Use this cycle for most loads to get between 6 and 16 minutes of

wash time.

Prewash cycle

Use this cycle to get several extra minutes of agitation to help

remove heavy soils and stains that need pretreatment. Add

detergent to washer basket for this cycle. When the prewash is

complete, the washer will drain and spin. Add detergent and set a

new wash cycle.

Auto Soak cycle

This cycle is designed to help remove heavy soils and stains that

need pretreatment. This cycle features brief periods of agitation

and soak, ending in unlimited soak time. Reset to a Spin setting

to remove the water. Ifwater is removed, add detergent and set

washer to a desired wash cycle. If water is not removed, select a

new wash cycle (do not add additional detergent).

NOTE: Hot water is not recommended for soaking. It may set

some stains.

Auto Soak and Prewash Combined

Use this cycle to combine the features of Auto Soak and Auto

Prewash. Add detergent to dispenser after setting Water Level

and Water Temperature. Set the Options control to Soak &

Prewash Only. Set the Cycle Selector Control (Timer) knob to

Auto Soak, then pull out the knob to start washer. The washer will

complete the Auto Soak cycle and automatically start the Auto

Prewash cycle.

NOTE: Hot water is not recommended for soaking. It may set

some stains.

Express Wash

Use this cycle to wash small loads of lightly soiled garments that

are needed in a hurry. This cycle combines fast speed tumbling, a

shortened wash time, and extra high speed spin to shorten

drying time.

After using extra detergent in a cycle for heavily soiled clothes, or

when washing special-care items, you may find that an extra

rinse and spin is needed.

1. Set the controls for Water Level, Water Temperature, Options

(to One Rinse), and Speeds.

2. Push in the Cycle Selector Control (Timer) knob and turn it

clockwise to any of the rinse settings.

3. Pull out the Cycle Selector Control (Timer) knob. The washer

fills to the selected water level, agitates, drains, and spins.

A drain and spin may help shorten drying times for some heavy

fabrics or special-care items by removing excess water.

1. Set Options Control (to One Rinse).

2. Set Speeds Control:

• For fast spin, use the Heavy Duty setting.

• For slow spin, use the Delicate setting.

3. Push in the Cycle Selector Control (Timer) knob and turn it

clockwise to any of the Spin settings.

4. Pull out the Cycle Selector Control (Timer) knob. The washer

drains, then spins.

When the Cycle Control knob is set to a number and pulled out,

the washer fills (to the selected load size) before agitation and

timing start. The washer begins agitating immediately after filling;

agitation occurs with the washer lid down.

During agitation, the agitator creates a continuous rollover action

that provides a thorough cleaning of the wash load.

After agitation starts, the Cycle Control knob turns clockwise until

it points to an OFF area and the cycle ends.

NOTE: The washer pauses briefly throughout each cycle. These

pauses are normal for washer operation.

WASH RINSE

1.Fill _ 1.Fill

2. Washselected _ 2. Rinse

time

_J 3. Drain_No _ 3. Drain No

agitation agitation

_j 5. Spin

ThePermanent Presscycle L_J 6. Off

partially drains, fills, agitates

briefly,and drains.

Your new washer may make sounds your old one didn't. Because

the sounds might be unfamiliar, you may be concerned about

them. These sounds are normal.

During washing

When you select a small load size setting, your washer has a

lower water level. This can cause a clicking sound from the upper

part of the agitator.

During drain

If water is drained quickly from your washer (depending on your

installation), you may hear air being pulled through the pump

during the end of draining.

After drain and before spin

When the cycle changes from draining to spinning, you may hear

gears engaging.

LAUNDRY TIPS

Preparing clothes for washing

Follow these recommendations to help you prolong the life of

your garments.

• Close zippers, snaps, and hooks to avoid snagging other

items. Remove pins, buckles, and other hard objects to avoid

scratching the washer interior. Remove non-washable trim

and ornaments.

• Empty pockets and turn them inside-out.

• Turn down cuffs; brush away lint and dirt.

• Turn synthetic knits inside-out to avoid pilling.

• Tie strings and sashes so they will not tangle.

• Mend tears, loose hems, and seams.

• Treat spots and stains.

• Stained or wet garments should be washed promptly for best

results.

Sorting

• Separate heavily soiled items from lightly soiled ones, even if

they would normally be washed together. Separate lint-givers

(towels, chenille) from lint-takers (corduroy, synthetics,

permanent press). When possible, turn lint-givers inside-out.

• Separate dark colors from light colors, colorfast items from

noncolorfast items.

• Sort by fabric and construction (sturdy cottons, knits, delicate

items).

Unloading

• Remove clothes from washer after the cycle is completed.

Metal objects such as zippers, snaps, and buckles may rust if

left in the washer basket for a long time.

Loading suggestions (maximum size loads)

KING SIZE TM Capacity Plus Washer

Heavy Work Clothes

4 jeans 2 sweatpants

4 workpants 2 sweatshirts

4 workshirts

Towels

10 bath towels 14 washcloths

10 hand towels

Mixed Load

3 sheets (1 king, 2 twin) 9 T-shirts

4 pillowcases 9 shorts

3 shirts 10 handkerchiefs

3 blouses

WASHER CARE

Cleaning the exterior

Use a soft. damp cloth or sponge to wipe up any spills such as

detergent or bleach. Occasionally wipe the outside of your

washer to keep it looking new.

Cleaning the interior

To clean your washer interior, add 1 cup (250 mL) of chlorine

bleach and 1scoop or capful of detergent into your dispenser,

and run the washer through the Normal cycle using hot water.

Repeat this process if necessary.

NOTE: Remove any hard water deposits using only cleaners

labeled as washer safe.

Replace inlet hoses after five years of use to reduce the risk of

hose failure. Periodically inspect and replace inlet hoses if

bulges, kinks, cuts, wear or leaks are found.

When replacing your inlet hoses, mark the date of replacement

on the label with a permanent marker.

Install and store your washer where it will not freeze. Because

some water may stay in the hoses, freezing can damage your

washer. If storing or moving your washer during freezing weather,

winterize it.

Non-use or vacation care:

Operate your washer only when you are at home. Ifyou will be on

vacation or not using your washer for an extended period of time,

you should:

• Unplug washer or disconnect power.

• Turn off the water supply to the washer. This helps avoid

accidental flooding (due to a water pressure surge) while you

are away.

To winterize washer.

1. Shut off both water faucets.

2. Disconnect and drain water inlet hoses.

3. Put 1 qt (1 L) of R.'7-type antifreeze in the basket.

4. Run washer on a cycle with extra spin time.

5. Unplug washer or disconnect power.

To use washer again:

1. Flush water pipes and hoses.

2. Reconnect water inlet hoses.

3. Turn on both water faucets.

4. Plug in washer or reconnect power.

5. Run the washer through any cycle with _/;_the normal

recommended amount of detergent to clean out the

antifreeze.

To transport the washer.

1. Shut off both water faucets.

2. Disconnect and drain water inlet hoses.

3. If washer will be moved during freezing weather, put in 1 qt (1

L) of R.V.-type antifreeze in the basket. Run washer on an

Extended Spin cycle.

4. Disconnect the drain from the drain system.

5. Unplug the power cord.

6. Place the inlet hoses into the basket.

7. Drape the power cord and drain hose over edge into the

basket.

8. Place the expanded foam plug retained from the washer's

shipping material into basket opening. Close the lid and put a

piece of tape over the lid and down to the front of the washer.

Reinstalling the washer

1. Follow the "Installation Instructions" to locate, level and

connect the washer.

2. Run the washer through any cycle with _/;_the normal

recommended amount of detergent to clean out the

antifreeze, if used.

TROUBLESHOOTING

First try the solulons suggested here and possibly avoid

the cost of a service call...

Washer won't fill, rinse or wash

• Does the water level seem too low, or does the washer _

appear to not fill completely?

The top of the agitator is much higher than the highest water

level. This creates a perception that the washer is not filling

completely. This is normal.

• Checkthe following:

Is the power cord plugged into a grounded 3 prong outlet?

Is there power at the plug? Check electrical source or call

electrician.

Are the hot and cold water faucets turned on?

Is the water inlet hose kinked?

Are the water inlet valve screens clogged?

Washer stops

• Checkthe following:

Is the power cord plugged into a grounded 3 prong outlet?

Are the hot and cold water faucets turned on?

Is the water inlet hose kinked?

Are the water inlet valve screens clogged?

• Is there power at the plug?

Check electrical source or call electrician.

Has a fuse blown or has the circuit breaker tripped?

If problem continues, call electrician.

Are you using an extension cord?

Do not use an extension cord.

• Isthe lid closed?

The washer will not agitate or spin with the lid open.

• Are you washing items with metal snaps, buckles or

zippers?

You may hear metal items touching the basket. This is normal.

Is the Cycle Selector Control (Timer) knob lined up and •

pulled out?

Turn Cycle Selector Control 0-imer) knob to cycle and pull out

to start washer. Ifwasher still doesn't start, push knob back •

in, turn slightly to the right and pull out again.

Is the washer overloaded?

Wash smaller loads. See "Starting Your Washer" for

maximum load size.

Washer won't drain or spin

Is the drain hose clogged, or the end of the drain hose

more than 96 in. (244 cm) above the floor?

See "Installation Instructions" for proper installation of drain

hose.

Is the lid open?

The lid must be closed during operation. The washer will not

agitate or spin with the lid open.

Is there excessive sudsing?

Always measure detergent. Follow manufacturer's directions.

If you have very soft water, you may need to use less

detergent.

Is your voltage low?

Check electrical source or call electrician. Do not use an

extension cord.

Washer continues to fill or drain, or the cycle seems

stuck

Does the drain hose fit too tightly in the standpipe, or is it

taped to the standpipe?

The drain hose should be loose yet fit securely. Do not seal

the drain hose with tape. The hose needs an air gap. (See

"Installation Instructions.")

Washer makes noise

• Is the load balanced and the washer level?

The wash load should be balanced. See "Starting Your

Washer" for maximum load size.

The washer must be level. The front feet should be properly

installed and the nuts tightened. Reset the rear leveling legs if

needed. (See "Installation Instructions.")

Are the self-adjusting rear feet installed?

Can you hear water spraying? This is part of the wash action.

If water is drained quickly from the washer, you may hear air

being pulled through the pump. This happens during the end

of draining. It is normal.

When the cycle changes from washing to draining or

spinning, you may hear a noise as the drive system shifts.

This is normal.

Are you washing a small load?

You will hear more splashing sounds when washing small

loads. This is normal.

• Is the washer installed on a solid floor?.

Refer to the "installation Instructions" for flooring

requirements.

Washer leaks

Check the following:

Are the fill hoses tight? Are the fill hose washers properly

seated? Is the drain hose clamp properly installed? (See

"installation Instructions.")

Is the sink or drain clogged?

Sink, floor drain and standpipe must be able to handle 17 gal.

(64 L) of water per minute.

Is water bouncing off the tub ring or the load?

The wash load should be balanced and not overloaded. If

not, the fill or spray rinses can bounce off the load.

The washer must be level. The front and rear feet should be

properly installed and the nuts tightened. Reset the self-

adjusting rear feet if needed. (See "Installation Instructions.")

Did you pull the drain hose from the washer cabinet and

install it in a standpipe or laundry tub?

See "Installation Instructions."

• Check household plumbing for leaks.

Washer basket is crooked

• Is the load balanced and the washer level?

The wash load should be balanced.

The washer must be level. The front feet should be properly

installed and the nuts tightened. Reset the rear leveling legs,

if needed. (See "installation Instructions.")

Dispensers clogged or leaking

• Are the laundry products in the correct dispenser?.

Add the correct amounts of detergent (powder or liquid),

liquid chlorine bleach, or fabric softener to the correct

dispenser. You can add powder or liquid color safe bleach to

the detergent dispenser. Be sure to match powdered color-

safe bleach with powdered detergent or match liquid color-

safe bleach with liquid detergent. Use only liquid chlorine

bleach in the bleach dispenser.

Load too wet

• Did you use the right cycle for the load being washed?

Select a control setting with a higher spin speed.

• Did you use a cold rinse?

Cold rinses leave loads wetter than warm rinses. This is normal.

Residue or lint on load

• Did you add detergent to the dispenser?.

For best results, use the dispenser to dissolve the detergent.

• Didyou sort properly?

Sort lint givers (towels, chenille) from lint takers (corduroy,

synthetics). Also sort by color.

• Did you overload the washer?.

The wash load must be balanced. See "Starting Your Washer"

for maximum load size. Lint can be trapped in the load if

overloaded. Wash smaller loads.

• Was paper or tissue left in pockets?

• Didyou use enough detergent?

Follow manufacturer's directions. Use enough detergent to

hold the lint in the water.

• Is your water colder than 7O°F (21°0)?

Wash water colder than 70°F (21°C) may not completely

dissolve the detergent.

• Are you using a gentle wash cycle?

Consider using liquid detergent for slow speed cycles such

as Handwash, Casual or Delicate.

Stains on load

• Did you add detergent to the dispenser?.

For best results, use the dispenser to dissolve the detergent.

• Didyou use enough detergent?

Use enough detergent to remove soil and hold it in suspension.

Add the manufacturer's recommended amounts.

• Did you add fabric softener directly to the load?

Use your fabric softener dispenser. Do not drip fabric softener

on clothes.

• Is there above average iron (rust) in water?.

You may need to install an iron filter.

• Did you properly sort the load?

Sort dark clothes from whites and lights.

• Did you unload the washer promptly?

To avoid dye transfer, unload the washer as soon as it stops.

• Did you use a fabric softener dispensing ball?

Use the fabric softener dispenser provided with the washer.

Dispensing balls will not operate correctly with this washer.

• Did you use powder detergent in a low speed cycle?

Consider using liquid detergent.

• Did you add detergent, chlorine bleach or fabric softener

too late in the cycle?

Detergent, chlorine bleach, and fabric softener should be

added to the dispensers before starting the washer.

Load is wrinkled

• Did you unload the washer promptly?

Unload the washer as soon as it stops.

• Did you use the right cycle for the load being washed?

Use the Delicate cycle or another cycle with a low spin speed

to reduce wrinkling.

• Did you overload the washer?

The wash load must be balanced and not overloaded. Loads

should move freely during washing.

• Are the hot and cold water hoses reversed?

Check to be sure the hot and cold water hoses are connected

to the right faucets. (See "Installation Instructions.")

Load is tangled or twisted

• Did you overload the washer?

See "Starting Your Washer" for maximum load size. Loads

should move freely during washing.

Gray whites, dingy colors

• Did you properly sort the load?

Dye transfer can occur when mixing whites and colors in a

load. Sort dark fabrics from whites and lights.

• Was the wash temperature too low?

Use hot or warm washes if safe for the load. Make sure your

hot water system is adequate to provide a hot water wash.

Did you use enough detergent, or do you have hard

water?

Use more detergent for washing heavy soils in cold or hard

water. Water temperature should be at least 70°F (21°C) for

soap to dissolve and work properly.

Garment damage

• Checkthe following:

Were sharp items removed from pockets before washing?

Empty pockets, zip zippers, snap or hook fasteners before

washing.

Were strings and sashes tied to prevent tangling?

Were items damaged before washing?

Mend rips and broken threads in seams before washing.

Did you overload the washer?

See "Loading" for maximum load size.

Did you properly add chlorine bleach?

Do not pour chlorine bleach directly on load. Use your liquid

chlorine bleach dispenser. Wipe up bleach spills. Undiluted

bleach will damage fabrics. Do not place load items on top of

the bleach dispenser when loading and unloading the washer.

• Did you follow the manufacturer's care label instructions?

Wash temperature is not what I selected

• Are the hot and cold water inlet hoses reversed?

As washing progresses, the wash temperature will decrease

slightly for hot and warm washes. This is normal.

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Kenmore Elite 11016972500 User manual

Brand: Kenmore Elite

Model: 11016972500

Category: Washing machines

Type: User manual

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