Ford Flex Owner's manual

Category
Cars
Type
Owner's manual

This manual is also suitable for

Owner’s Guide.
2012
November 2011
Second Printing
Owner’s Guide
FORD Flex
Litho in USA
fordowner.com
www.ford.ca
2012
Owner’s Guide.
CA8J 19A321 AB
Introduction 5
Instrument Cluster 14
Warning lights and chimes 14
Gauges 18
Message center 20
Entertainment Systems 30
AM/FM stereo with CD/MP3 30
Auxiliary input jack (Line in) 39
USB port 41
Satellite radio information 44
Family entertainment system 48
Navigation system 68
SYNC 68
Climate Controls 69
Manual heating and air conditioning 69
Dual electronic automatic temperature control 72
Navigation system based climate control 75
Rear window defroster 81
Lights 82
Headlamps 82
Turn signal control 86
Interior lamps 86
Bulb replacement 87
Driver Controls 92
Windshield wiper/washer control 92
Steering wheel adjustment 93
Power windows 102
Mirrors 103
Speed control 105
Moonroof 109
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Locks and Security 122
Keys 122
Locks 128
Anti-theft system 139
Seating and Safety Restraints 145
Seating 145
Personal Safety System™ 167
Safety belt system 170
Airbags 181
Child restraints 195
Tires, Wheels and Loading 214
Tire information 216
Tire inflation 218
Tire Pressure Monitoring System (TPMS) 231
Vehicle loading 236
Trailer towing 243
Recreational towing 247
Driving 249
Starting 249
Brakes 254
AdvanceTrac 257
Transmission operation 265
Reverse sensing system 271
Rear-view camera system 273
All wheel drive 280
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Roadside Emergencies 287
Getting roadside assistance 287
Hazard flasher control 288
Fuel pump shut-off 288
Fuses and relays 289
Changing tires 297
Wheel lug nut torque 303
Jump starting 305
Wrecker towing 308
Customer Assistance 310
Reporting safety defects (U.S. only) 316
Reporting safety defects (Canada only) 317
Cleaning 318
Maintenance and Specifications 326
Engine compartment 328
Changing the wiper blades 331
Engine oil 332
Battery 336
Engine coolant 338
Fuel information 345
Air filter(s) 363
Part numbers 366
Maintenance product specifications and capacities 367
Engine data 371
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Accessories 375
Ford Extended Service Plan 378
Scheduled Maintenance 382
Normal scheduled maintenance and log 388
Index 400
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2011
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CONGRATULATIONS
Congratulations on acquiring your new Ford. Please take the time to get
well acquainted with your vehicle by reading this handbook. The more
you know and understand about your vehicle, the greater the safety and
pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
In the United States: www.ford.com
In Canada: www.ford.ca
In Australia: www.ford.com.au
In Mexico: www.ford.com.mx
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on this Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
WARNING: Fuel pump shut-off: In the event of an accident
this feature will automatically cut off the fuel supply to the
engine. It can also be activated through sudden vibration (e.g. collision
when parking). To restart your vehicle, refer to Fuel pump shut-off in
the Roadside Emergencies chapter.
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SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury to yourself or others? In
this guide, answers to such questions are contained in comments
highlighted by the warning triangle symbol. These comments should be
read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps toward this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA PROPOSITION 65 WARNING
WARNING: Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
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PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, safety belt
pretensioners, and button cell batteries may contain Perchlorate Material
Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towing in the Tires, Wheels and Loading chapter.
Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. See Engine oil in the
Maintenance and Specifications chapter for more information on oil
usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to the Warranty
Guide that is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING: Please read the section Airbag Supplemental
Restraint System (SRS) in the Seating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING: Front seat mounted rear-facing child or infant seats
should NEVER be placed in front of an active passenger airbag.
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DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See your SYNC supplement for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating;
Whether or not the driver and passenger safety belts were
buckled/fastened;
How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
How fast the vehicle was travelling; and
Where the driver was positioning the steering wheel.
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This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNC supplement for more
information.
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Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC
supplement for more information.
CELL PHONE USE
The use of mobile communications equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of your vehicle.
We recommend against the use of any handheld device while driving
and that you comply with all applicable laws.
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EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE
SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this Owner’s Guide. A market unique supplement may
be supplied that complements this book. By referring to the market
unique supplement, if provided, you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This
Owner’s Guide is written primarily for the U.S. and Canadian Markets.
Features or equipment listed as standard may be different on units built
for Export. Refer to this Owner’s Guide for all other required
information and warnings.
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These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety Belt Airbag - Front
Airbag - Side
Child Seat Lower
Anchor
Child Seat Tether
Anchor
Brake System
Anti-Lock Brake System Parking Brake System
Brake Fluid -
Non-Petroleum Based
Parking Aid System
Stability Control System Speed Control
Master Lighting Switch Hazard Warning Flasher
Fog Lamps-Front Fuse Compartment
Fuel Pump Reset Windshield Wash/Wipe
Windshield
Defrost/Demist
Rear Window
Defrost/Demist
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Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/Unlock
Interior Luggage
Compartment Release
Panic Alarm Engine Oil
Engine Coolant
Engine Coolant
Temperature
Do Not Open When Hot Battery
Avoid Smoking, Flames,
or Sparks
Battery Acid
Explosive Gas Fan Warning
Power Steering Fluid
Maintain Correct Fluid
Level
MAX
MIN
Service Engine Soon Engine Air Filter
Passenger Compartment
Air Filter
Jack
Check Fuel Cap
Low Tire Pressure
Warning
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WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause extensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulbs work. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
Service engine soon: The service
engine soon indicator light
illuminates when the ignition is first
turned to the on position to check
the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, the service engine soon
light will stay on until the engine is cranked, then turn itself off if no
malfunctions are present. However, if after 15 seconds the service engine
soon light blinks eight times, it means that the vehicle is not ready for
I/M testing. See the Readiness for Inspection/Maintenance (I/M)
testing in the Maintenance and Specifications chapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II) in the Maintenance and Specifications
chapter. If the light is blinking, engine misfire is occurring which could
damage your catalytic converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
E
F
C
H
RPM x 1000
2
0
1
3
4
5
6
7
60
100
MPH
20
40
60
80
0
180
160
140
120
0
20
40
80
100
120
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WARNING: Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Powertrain malfunction/reduced
power: Illuminates when a
powertrain or a AWD fault has been
detected. Contact your authorized
dealer as soon as possible.
Brake system warning light: To
confirm the brake system warning
light is functional, it will
momentarily illuminate when the
ignition is turned to the on position
when the engine is not running, or in a position between on and start, or
by applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, seek service immediately from your authorized dealer. Illumination
after releasing the parking brake indicates low brake fluid level or a
brake system malfunction and the brake system should be inspected
immediately by your authorized dealer.
WARNING: Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking
performance may occur. It will take you longer to stop the vehicle.
Have the vehicle checked by your authorized dealer. Driving extended
distances with the parking brake engaged can cause brake failure and
the risk of personal injury.
Anti-lock brake system: If the
ABS light stays illuminated or
continues to flash, a malfunction has
been detected, have the system
serviced immediately by your
authorized dealer. Normal braking is still functional unless the brake
warning light also is illuminated.
P!
BRAKE
ABS
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Airbag readiness: If this light fails
to illuminate when the ignition is
turned to on, continues to flash or
remains on, have the system
serviced immediately by your authorized dealer. A chime will sound if
there is a malfunction in the indicator light.
Safety belt: Reminds you to fasten
your safety belt. A Belt-Minder
chime will also sound to remind you
to fasten your safety belt. Refer to
the Seating and Safety Restraints
chapter to activate/deactivate the Belt-Minder chime feature.
Charging system: Illuminates when
the battery is not charging properly.
If it stays on while the engine is
running, there may be a malfunction
with the charging system. Contact your authorized dealer as soon as
possible. This indicates a problem with the electrical system or a related
component.
Engine oil pressure: Illuminates
when the oil pressure falls below the
normal range, refer to Engine oil in
the Maintenance and
Specifications chapter.
Engine coolant temperature:
Illuminates when the engine coolant
temperature is high. Stop the
vehicle as soon as possible, switch off the engine and let cool. Refer to
Engine coolant in the Maintenance and Specifications chapter.
WARNING: Never remove the coolant reservoir cap while the
engine is running or hot.
AdvanceTrac/traction control:
Illuminates when the
AdvanceTrac/traction control is
active. If the light remains on, have
the system serviced immediately, refer to the Driving chapter for more
information.
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AdvanceTrac/traction control
off: Illuminates when the
AdvanceTrac/traction control has
been turned off. Refer to the
Driving chapter for more
information.
Low tire pressure warning:
Illuminates when your tire pressure
is low. If the light remains on at
start up or while driving, the tire
pressure should be checked. Refer
to Inflating your tires in the Tires, Wheels and Loading chapter. When
the ignition is first turned to on, the light will illuminate for three
seconds to ensure the bulb is working. If the light does not turn on or
begins to flash, have the system inspected by your authorized dealer. For
more information on this system, refer to Tire pressure monitoring
system (TPMS) in the Tires, Wheels and Loading chapter.
Speed control: Illuminates when
the speed control is engaged. Turns
off when the speed control system
is disengaged.
Overdrive cancel and grade
assist (if equipped): Illuminates
when the overdrive function of the
transmission has been turned off
and the grade assist function has
been turned on, refer to the Driving chapter.
Anti-theft system: Flashes when
the SecuriLock Passive Anti-theft
System has been activated.
Door ajar: Illuminates when the
ignition is in the on position and any
door is not completely closed.
OFF
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Turn signal: Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators flash faster, check for a burned out bulb.
High beams: Illuminates when the
high beam headlamps are turned on.
Key-in-ignition warning chime: Sounds when the key is left in the
ignition in the off or accessory position and the driver’s door is opened.
Headlamps on warning chime: Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is not in the ignition) and the
driver’s door is opened.
Parking brake on chime: Sounds when the parking brake is left on and
the vehicle is driven. If the warning stays on after the park brake is off,
contact your authorized dealer as soon as possible.
Message center activation chime: Sounds when some warning
messages appear in the message center display for the first time.
GAUGES
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Speedometer: Indicates the
current vehicle speed.
Engine coolant temperature
gauge: Indicates engine coolant
temperature. At normal operating
temperature, the needle will be in
the normal range (between “H” and
“C”). If the needle moves close to
the “H” range, the engine is
overheating. For more information,
refer to Engine fluid temperature management and What you should
know about fail-safe cooling in the Maintenance and Specifications
chapter.
WARNING: Never remove the coolant reservoir cap while the
engine is running or hot.
Fuel gauge: Indicates
approximately how much fuel is left
in the fuel tank (when the ignition
is in the on position). The fuel
gauge may vary slightly when the
vehicle is in motion or on a grade.
The fuel icon and arrow indicates
which side of the vehicle the fuel
filler door is located.
Refer to Filling the tank in the Maintenance and Specifications
chapter for more information.
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Ford Flex Owner's manual

Category
Cars
Type
Owner's manual
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