Contec PT-970 Owner's manual

Type
Owner's manual
IPC Series
Desktop PANEL-PC 970 Series
Fanless, Atom E3845, 10.1" WXGA
HDD, DC input, UPS
Users Manual
CONTEC CO., LTD.
PT-970 User’s manual
i
Check Your Package
Thank you for purchasing the CONTEC product.
The product consists of the items listed below.
Check, with the following list, that your package is complete. If you discover damaged or missing items,
contact your retailer.
Product Configuration List
PT-970W10WDT-DC
xxxxxx
[OS PreInstallModel]
Name
Pcs.
PC
1
AC adapter
1
AC cable *1*2
1
Rubber foot
4
M4 screw
1
M3 screw
4
Serial Number Label
1
Product guide (this sheet)
1
IPC Precaution List
1
Warranty Certificate
1
*1 This AC power cable is for the voltage of the 100VAC or less.
In the case that the voltage that this cable uses do not match you need to prepare other cable particularly.
*2 Do not use this AC power cable with any devices except for an attached AC adapter.
Product Configuration Image
* See the Product Configuration List to check if all the components are included for the specified number of units.
Product
guide
AC cable
Royalty consent
contract (OS)
Setup
Procedure Document
AC adapter Rubber foot
IPC
Precaution
List
Warranty
Certificate
Serial Number
Label
Setup
Procedure
Document
Royalty
consent
contract
Recovery Media
M4 screw M3 screwPC
Warranty CertificateProduct guide IPC Precaution
List
x 4 x 4
ii
PT-970 User’s manual
Copyright
Copyright 2017 CONTEC CO., LTD. ALL RIGHTS RESERVED.
No part of this document may be copied or reproduced in any form by any means without prior written
consent of CONTEC CO., LTD.
CONTEC CO., LTD. makes no commitment to update or keep current the information contained in this
document.
The information in this document is subject to change without notice.
All relevant issues have been considered in the preparation of this document. Should you notice an
omission or any questionable item in this document, please feel free to notify CONTEC CO., LTD.
Regardless of the foregoing statement, CONTEC assumes no responsibility for any errors that may
appear in this document or for results obtained by the user as a result of using this product.
Trademarks
Intel, Intel Atom, Intel Core and Celeron are registered trademarks of Intel Corporation. MS, Microsoft
and Windows are trademarks of Microsoft Corporation. Other brand and product names are trademarks
of their respective holder.
PT-970 User’s manual
iii
Table of Contents
Check your package ..................................................................................................................................... i
Copyright ..................................................................................................................................................... ii
Trademarks .................................................................................................................................................. ii
Table of Contents ....................................................................................................................................... iii
1. INTRODUCTION 1
About the Product........................................................................................................................................ 1
Features ................................................................................................................................................. 2
Supported OS ....................................................................................................................................... 2
Customer Support ........................................................................................................................................ 3
Web Site................................................................................................................................................ 3
How to Obtain Service ................................................................................................................................ 3
Liability ........................................................................................................................................................ 3
Safety Precautions ....................................................................................................................................... 4
Safety Information ............................................................................................................................... 4
Caution on the PT-970 Series ............................................................................................................. 4
2. SYSTEM REFERENCE 9
Specifications............................................................................................................................................... 9
Power Management Features ................................................................................................................... 12
Power Requirements ................................................................................................................................. 13
Power Consumption........................................................................................................................... 13
Physical Dimensions ................................................................................................................................. 14
3. HARDWARE SETUP 15
Before Using the Product for the First Time .......................................................................................... 15
Hardware Setup ......................................................................................................................................... 16
Attaching the FG ................................................................................................................................ 16
Installation Requirements.................................................................................................................. 17
4. BIOS SETUP 21
Introduction ................................................................................................................................................ 21
Starting Setup ............................................................................................................................................ 21
Using Setup ................................................................................................................................................ 22
Getting Help ....................................................................................................................................... 22
In Case of Problems ........................................................................................................................... 22
A Final Note About Setup ................................................................................................................. 22
Main Menu ................................................................................................................................................. 23
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PT-970 User’s manual
Setup Items ......................................................................................................................................... 23
Main............................................................................................................................................................ 24
Advanced ................................................................................................................................................... 25
Trusted Computing ............................................................................................................................ 26
ACPI Settings ..................................................................................................................................... 28
Super IO Configuration ..................................................................................................................... 29
H/W Monitor ...................................................................................................................................... 31
CPU Configuration ............................................................................................................................ 32
PPM Configuration ............................................................................................................................ 33
SATA Configuration ......................................................................................................................... 34
CSM Configuration ........................................................................................................................... 35
Chipset........................................................................................................................................................ 36
North Bridge ....................................................................................................................................... 37
Intel IGD Configuration .................................................................................................................... 38
LCD Control ....................................................................................................................................... 40
South Bridge Configuration .............................................................................................................. 42
Azalia HD Audio Configuration....................................................................................................... 43
USB Configuration ............................................................................................................................ 44
Security ...................................................................................................................................................... 46
Boot Configuration ................................................................................................................................... 48
Save & Exit ................................................................................................................................................ 50
5. EACH COMPONENT FUNCTION 51
Component Name ...................................................................................................................................... 51
Operation / Display section ............................................................................................................... 52
2.5 inch drive slot .............................................................................................................................. 52
Component Function ................................................................................................................................. 53
LED: POWER, ACCESS, STATUS ................................................................................................ 53
DC Power Input Connector: DC-IN ................................................................................................. 53
Power Switch: POWER SW ............................................................................................................. 54
USB2.0 Port: USB2.0 ........................................................................................................................ 54
Giga bit-Ethernet: LAN A, B ............................................................................................................ 55
Serial Port Interface: SERIAL A, B, C ............................................................................................ 56
6. ABOUT UPS 57
UPS Function ............................................................................................................................................. 57
7. APPENDIX 59
POST Codes............................................................................................................................................... 59
SERIAL I/O Address and Register Function .......................................................................................... 62
Watch-Dog-Timer ..................................................................................................................................... 68
Battery ........................................................................................................................................................ 72
PT-970 User’s manual
v
Lithium Battery .................................................................................................................................. 72
Ni-MH Battery ................................................................................................................................... 73
8. LIST OF OPTIONAL PRODUCTS 75
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PT-970 User’s manual
1. Introduction
PT-970 User’s manual
1
1.
Introduction
About the Product
This product is a liquid crystal integrated all-in-one computer, equipped with a 10.1-inch (WXGA 1280 ×
800) touch panel display. It can be used for a wide range of applications, including as a control panel for
medical devices or test equipment instead of a PC, or as a desk-mounted touch-type reception or
authentication terminal.
This product is equipped with a built-in UPS battery that can operate for 5 minutes or more in the case of
power failure such as a power outage and momentary blackout, contributing to improved system stability
and reliability by being able to automatically shut down the OS using the included utility software.
Additionally, the angle of the display can be adjusted, and if pressed forward 90° the display can be
closed completely, much like a laptop computer. In addition to desktop mounting using rubber feet
(included), the product can be screwed to a device, fixing it like an embedded computer.
This product is available in the following 1 models:
- OS-installed model with Intel Atom Processor E3845 1.91GHz
PT-970W10WDT-DC712211 (Memory 4GB, ECC, Windows 7 Professional for Embedded Systems
32bit (Japanese), HDD 500GB)
PT-970W10WDT-DC 711724 (Memory 4GB, ECC, Windows 10 IoT Enterprise LTSB 2016 64bit
(Japanese, English,Chinese, Korean), HDD 500GB)
1. Introduction
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PT-970 User’s manual
Features
Installable computer with desktop-type touch panel
A panel computer equipped with a 10.1-inch (WXGA 1280 × 800) touch panel display that can either be
mounted on a desktop using rubber feet (included) or screwed to a device, fixing it like an embedded
computer. The angle of the display can be adjusted, and it is possible to close the display like a laptop
computer by pressing forward 90°.
Safe even if power is interrupted. UPS backup power supply, OS automatic shutdown function
A backup power supply (nickel-metal hydride secondary battery) is built-in to the computer, protecting
the system from sudden shutdown caused by unintended power interruption such as a power outage and
momentary blackout. OS automatic shutdown utility software is also included.
Abundant expansion interface matched with device incorporation
Equipped with an abundant interface, including USB2.0 × 5, LAN × 2, and COM (RS-232C) × 3.
Peripheral equipment for professional use, such as barcode readers or thermal printers, can be connected
directly. Storage can also be easily exchanged from the side.
- Slitless/fanless design that reduces maintenance work
There is no need to worry about the intrusion of dust or foreign objects, and the use of parts that degrade
over time is minimized to facilitate maintenance.
- Remote power management function to reduce operation tasks
Supports system startup by external device over network (Wake-on-LAN), by general purpose input
(power on by GPI), and by modem reception (power on by ring). It encourages significant labor saving in
operation.
- A wide range of power supplies (10.8 - 31.2VDC) supported
As the product supports a wide range of power (10.8 - 31.2VDC), it can be used in a variety of power
environments. The separately available AC adapter adds support for 100 - 240VAC power.
Supported OS
- Windows 7 Professional for Embedded Systems 32bit (Japanese)
- Windows 10 IoT Enterprise LTSB 2016 64bit (Japanese, English,Chinese, Korean)
1. Introduction
PT-970 User’s manual
3
Customer Support
CONTEC provides the following support services for you to use CONTEC products more efficiently and
comfortably.
Web Site
https: //www.contec.com/
Latest product information
CONTEC provides up-to-date information on products.
CONTEC also provides product manuals and various technical documents in the PDF.
Free download
You can download updated driver software and differential files as well as sample programs available in
several languages.
Note! For product information
Contact your retailer if you have any technical question about a CONTEC product or need its price,
delivery time, or estimate information.
How to Obtain Service
For replacement or repair, return the device freight prepaid, with a copy of the original invoice. Please
obtain a Return Merchandise Authorization number (RMA) from the CONTEC group office where you
purchased before returning any product.
* No product will be accepted by CONTEC group without the RMA number.
Liability
The obligation of the warrantor is solely to repair or replace the product. In no event will the warrantor be
liable for any incidental or consequential damages due to such defect or consequences that arise from
inexperienced usage, misuse, or malfunction of this device.
1. Introduction
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PT-970 User’s manual
Safety Precautions
Understand the following definitions and precautions to use the product safely.
Safety Information
This document provides safety information using the following symbols to prevent accidents resulting in
injury or death and the destruction of equipment and resources. Understand the meanings of these labels
to operate the equipment safely.
DANGER indicates an imminently hazardous situation which, if not avoided, will
result in death or serious injury.
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injury or in property damage.
Caution on the PT-970 Series
Handling Precautions
- Always check that the power supply is turned off before connecting or disconnecting power cables.
- Do not modify the product.
- Always turn off the power before inserting or removing circuit boards or cables.
- This product is not intended for use in aerospace, space, nuclear power, medical equipment, or other
applications that require a very high level of reliability. Do not use the product in such applications.
- If using this product in applications where safety is critical such as in railways, automotive, or
disaster prevention or security systems, please contact your retailer.
- Do not attempt to replace the battery as inappropriate battery replacement poses a risk of explosion.
- For battery replacement, contact your retailer as it must be performed as a process of repair.
- When disposing of a used battery, follow the disposal procedures stipulated under the relevant laws
and municipal ordinances. For details on replacing the battery, refer to the appendix.
DANGER
WARNING
C
AU
T
IO
N
W
ARNING
1. Introduction
PT-970 User’s manual
5
- Do not use or store this product in a location exposed to high or low temperature that exceeds range
of specification or susceptible to rapid temperature changes.
Example: - Exposure to direct sun
- In the vicinity of a heat source
- Do not use this product in extremely humid or dusty locations. It is extremely dangerous to use this
product with its interior penetrated by water or any other fluid or conductive dust. If this product
must be used in such an environment, install it on a dust-proof control panel, for example.
- Avoid using or storing this product in locations subject to shock or vibration that exceeds range of
specification.
- Do not use this product in the vicinity of devices that generate strong magnetic force or noise. Such
products will cause this product to malfunction.
- Do not use or store this product in the presence of chemicals.
- To clean this product, wipe it gently with a soft cloth dampened with either water or mild detergent.
Do not use chemicals or a volatile solvent, such as benzene or thinner, to prevent pealing or
discoloration of the paint.
- This products case may become hot. To avoid being burned, do not touch that section while this
product is in operation or immediately after turning off the power. Avoid installation in a location
where people may come into contact with that section.
- CONTEC does not provide any guarantee for the integrity of data on HDD.
- Always remove the power cable from the power outlet before mounting or removing an expansion
board and before connecting or disconnecting a connector.
- Always remove the power cable from the power outlet before connecting or disconnecting a
connector.
- As for the product with a D-SUB connector, the appropriate tightening torque for the cable connector
is less than 2 kgf·cm.
- To prevent corruption of files, always shutdown the OS before turning off this product.
- CONTEC reserves the right to refuse to service a product modified by the user.
- In the event of failure or abnormality (foul smells or excessive heat generation), unplug the power
cord immediately and contact your retailer.
- To connect with peripherals, use a grounded, shielded cable.
- Do not use any sharp-pointed object such as a mechanical pencil to touch the touch panel. Doing so
may scratch the touch panel, resulting in malfunctions.
- Do not subject the touch panel to shock as doing so may break it.
- When the surface or frame of the touch panel has become dirty, wipe it with neutral detergent. Do not
wipe the touch panel with thinner, alcohol, ammonia, or a strong chlorinated solvent. Use a protective
sheet (available as an option) if the touch panel is used where it can easily collect dust and dirt.
- It is a characteristic of analog touch panels that their resistance may vary with changes to the ambient
environment (temperature and humidity) and with their own aging, resulting in the deviation of the
detection point. If this is the case, calibrate the touch panel again to re-set calibration data.
- As for the product with a D-SUB connector, the appropriate tightening torque for the cable connector
is less than 2 kgf cm.
- LCD may have a few bright spots that are always on or a few black spots that are always off. Color
irregularity may also occur depending on the viewing angle. This however is due to the structural
characteristics of the LCD; therefore, it is not a product fault.
- Burn-in on TFT Display
“Burn-in” may occur if the same display is retained for a long time. Avoid this by periodically
switching the display so that the same display is not maintained for a long time.
1. Introduction
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PT-970 User’s manual
* Burn-In : Phenomenon characterized by a TFT display as a result of long-time display of the
same screen where a shadow-like trace persists because electric charge remains in the
LCD element even after the patterns are changed.
- The HDD connector doesn't support hot plug. The pulling out opening of the HDD cannot be done in
the state of power supply ON. Please neither pulling out opening of HDD in the state of power supply
ON of this product nor come in contact with HDD. This product may malfunction or cause a failure.
- This product's specifications allow the device to be rebooted from the BIOS screen during startup.
This has no effect on operation after the OS boots
- Component Life:
(1) Battery (Primary battery) --- The internal calendar clock and CMOS RAM are backed by a
Lithium primary battery.
The backup time at a temperature of 25°C with the power
disconnected is 10 years or more.
(2) HDD ------------ A hard disk is used for the OS storage area.
The average failure time is 20,000 hours (powered time) or five years, whichever
comes first.
* With the motor on 333 hours per month or less, 11 hours a day or less, and a
disk access time of 20% or less
(3) Backlight ------ The backlight rated life is 25,000 hours or more.
* Ambient temperature 25°C ±5°C, IF = 19 mA, reduced to 50% initial
brightness
(4) Touchpanel ---- The keystroke life is over 1 million uses.
* Load 3N or 5N, speed 30 - 60 times per minute, tip shaped silicone rubber
(5) Battery (Secondary battery) --- A nickel-metal hydride secondary battery is used to prevent
shutdowns in the case of a power outage.
Life expectancy: Approximately 4 years (Ambient temperature:
25°C, Backup time: 5 minutes, Backup frequency: Once a month)
* The battery life will vary greatly depending on the ambient
temperature. Even if it is within the specified temperature, if used
or stored in a high temperature environment for a long period of
time, the life span may be shortened considerably.
(6) AC adapter ---- The life expectancy of the AC adapter is 12,000 hours at the maximum load for
an ambient temperature of 25°C.
* Replacement of expendables is handled as a repair (there will be a charge).
* The service life for consumable parts are reference values and are not guaranteed values.
* If the AC adapter fails, CONTEC will replace it with an equivalent product (a charge may be
applied to the replacement). Also, note that we cannot provide analyses of failure causes.
1. Introduction
PT-970 User’s manual
7
FCC PART15 Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
NOTE
FCC WARNING
Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
1. Introduction
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PT-970 User’s manual
2. System Reference
PT-970 User’s manual
9
2.
System Reference
Specifications
Table 2.1. Functional Specifications < 1 / 2 >
Model
PT-970W10WDT-DCxxxxxx
CPU Intel
®
Atom™ Processor E3845 1.91GHz
BIOS BIOS (mfd. by AMI)
Memory 4GB, PC3-10600(DDR3L 1333) ECC, On Board
Graphic Intel
®
HD Graphics (built-in CPU)
LCD type LCD type 10.1-inch TFT color LCD, WXGA (1280 x 800)
Backlight LED method, The ON/OFF software can control.
Touch panel Resolution WXGA (1280 x 800)
Detection
method
Resistive-film analog type
Connection Internal serial port
Audio HD Audio compliant
Speaker Internal piezoelectric speaker (monaural)
SATA 1 slot (2.5” SATA HDD bay)
PT-970W10WDT-DC71xxxx : Built-in HDD (500GB, 1 partition) *1
LAN *2 Intel I210IT Controller
1000BASE-T/100BASE-TX/10BASE-T 2 port (Wake On LAN support)
USB USB 2.0 compliant 5 port
Serial I/F RS-232C (general-purpose) : 5port (two of the ports is used for internal)
Baud rate : 50 - 115,200bps
Hardware monitoring Monitoring CPU temperature, power voltage
Watchdog timer Software programmable ,255
level (1sec - 255sec)
Time up allows reset
RTC/CMOS Lithium backup battery life: 10 years or more.
The real-time clock is accurate within ±3 minutes (at 25°C) per month
Power Management Power management setup via BIOS, Power On by Ring / Wake On LAN,
Supports PC98/PC99 ACPI Power management
Secutity (TPM) TCG TPM2.0
*1: The capacity of CFast is a value when 1GB is calculated by 1 billion bytes. The capacity that can be recognized from
OS might be displayed fewer than an actual value.
2. System Reference
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PT-970 User’s manual
Table 2.1. Functional Specifications < 2 / 2 >
Model
PT-970W10WDT-DCxxxxxx
Interface
Audio
Internal piezoelectric speaker (monaural)
SATA 1 slot (2.5” SATA HDD bay),
PT-970W10WDT-DC712211: Built-in HDD (500GB, 1 partition) *1
LAN
2 port (RJ-45 connector)
USB USB2.0 compliant 5port (TYPE-A connector x 5)
RS-232C
3 port (9pin D-SUB connector [male])
Power supply
Rated input voltage
12 - 24VDC
Range of input
voltage
10.8 - 31.2VDC
Power consumption
12V 3.2A, 24V 1.6A
External device power
supply capacity
SATA I/F : +5VDC 1A
USB2.0 I/F : +5V : 2.5A (500mA x 5) *2
UPS Battery
Type Ni-MH battery
Nominal voltage
6V
Nominal capacity
1,000mAh
Backup time
Over 5 minutes
Physical dimensions
(mm)
254.0(W) x 130.0(D) x 228.6(H) (No protrusions)
Weight
About 2.0kg
*2: When the battery is operated, the power supply to the rear 4 USB ports is stopped.
2. System Reference
PT-970 User’s manual
11
Table 2.2. Installation Environment Requirements
Model
PT-970W10WDT-DCxxxxxx
Ambient
specifications
Operating temperature
*3
0 - 35°C
Storage temperature *4
-10 - 50°C (within 30 days)
-10 - 40°C (within 90 days)
-10 - 30°C (within 1year)
Humidity
10 - 85%RH (No condensation)
Floating dust particles
Not to be excessive
Corrosive gases
None
Line-noise
resistance
Line noise
AC line / ±2kV *5,
Signal line / ±1kV (IEC61000-4-4 Level 3, EN61000-4-4 Level 3)
Static
electricity
resistance
Contact discharge / ±4kV (IEC61000-4-2 Level 2, EN61000-4-2 Level 2)
Atmospheric discharge / ±8kV (IEC61000-4-2 Level 3, EN61000-4-2 Level 3)
Vibration
resistance
Sweep
resistance
10 - 50Hz/0.5G
25 min. each in x, y, and z directions
(JIS C60068-2-6compliant, IEC68-2-6-compliant)
Impact resistance
10G, half-sine shock for 11 ms in x, y, and z directions
(JIS C0041-compliant, IEC68-2-27-compliant)
Grounding
Class D grounding, SG-FG / continuity
Standard
VCCI Class A, FCC Class A,
CE Marking (EMC Directive Class A, RoHS Directive)
*3: For more details on this, please refer to chapter 3, Installation Requirements”.
*4: Storing in high temperature environments for long periods of time greatly affects the life of the nickel-metal hydride
secondary battery. Make sure to store at the lowest temperature possible.
Table 2.3. AC Adapter specifications
Requirement Description
Power supply space
Rated input voltage
100VAC to 240VAC (continuous input), 50 to 60Hz
Permissible input voltage
90VAC to 264VAC (continuous input), 50 to 60Hz
Input current
1.7A Max. (AC IN 90V)
Rated output voltage
+19VDC
±
5%
Rated output current 3.42A (Max.)
Permissible momentary blackout
5ms or less
Dielectric strength (between Input P and S)
3.0kVAC for one minute
Insulation resistance (between P and S)
Greater than 20M
(500VDC)
Construction
Length of cable
AC Power cable: 1.8m, DC cable: 1.2m
Input Plug Shape
AC Code : IEC60320-C5
AC Inlet : IEC60320-C6
External dimensions (mm)
46 (W) x 108 (D) x 30 (H) (not include projection of cable)
Weight Main body: 210g, AC power cable: 180g
MTBF *5
100,000H (temperature 25 °C)
*5: Estimates of MTBF and Longevity are not guaranteed but are for reference only.
2. System Reference
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PT-970 User’s manual
Display Optical Specifications
Table 2.4. Display Optical Specifications
Parameter
Condition
Min.
Typ.
Visual angle
(vertical)
CR10
φ = 180°
Display.
Monochro
me
80deg
85deg
φ = 0°
80deg
85deg
Visual angle
(horizontal)
φ
= +90°
80deg
85deg
φ
= -90°
80deg
85deg
Surface brightness (at center)
Display in white
255cd/m
2
300cd/m
2
* “Surface brightness” represents a numerical value per display. The expected brightness through a touch panel is
about 80% lower than the above value.
Figure 2.1. Definition of viewable range
The above optical specification data shows optical characteristics of the liquid crystal in the display;
the data does not represent the actual view on the display or its viewing angles.
Power Management Features
- Support both ACPI (Advanced Configuration and Power Interface).
- ACPI v2.0 compliant
- Hardware automatic wake-up
Co
ntrast ratio (CR) =
Brightness at screen center with white displayed
Brightness at screen center with black displayed
Left
( φ = 90o )
Z
Y
X
Top
( φ = 180
*
o )
Right
( φ = 90
o )
Bottom
( φ = 0
o
)
( θ = 0
o )
Measurement direction
θ
Module
φ
CAUTION
2. System Reference
PT-970 User’s manual
13
Power Requirements
Your system requires a clean, steady power source for reliable performance of the high frequency CPU on
the product, the quality of the power supply is even more important.
When using a power supply other than the provided AC adapter, make sure that the power supply is in the
range of 10.8 VDC to 31.2 VDC.
Power Consumption
For typical configurations, the CPU card is designed to operate with at least a 60W power supply. The
power supply must meet the following requirements:
- Rise time for power supply: 2 ms - 30 ms
The following table lists the power supply’s tolerances for DC voltages:
Table 2.5. DC voltage tolerance
DC Voltage
Acceptable Tolerance
+ 12V - 24V
+ 10.8V - 31.2V
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Contec PT-970 Owner's manual

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