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Dell™ Color Smart Multifunction Printer | S3845cdn
User's Guide
Regulatory Model: S3845cdn
2 |
Contents
1 Before Beginning 13
Notes, Cautions, and Warnings 14
User's Guide 15
Conventions 15
Finding Information 16
Product Features 17
Graphic Symbols on the Printer and Their Meanings 19
About the Printer 20
Front and Rear Views 20
Duplex Automatic Document Feeder (DADF) 22
Control Panel 23
Additional Components 23
2 Setting Up the Printer (Printer Setup) 25
Preparing Printer Hardware 26
Space Requirements 26
Securing the Printer 26
Connecting and Setting Up Your Printer 30
Connecting to a Computer or a Network 30
Connecting to a Telephone Line 31
Turning On/Off the Printer 33
Configuring Initial Settings on the Control Panel 34
Setting Up the Printer Using Dell Printer Easy Install (Windows
®
Only) 35
Configuring the Wireless Settings 36
Setting the IP Address 42
Assigning an IP Address 42
Verifying the IP Settings 43
Installing Printer Drivers on Windows
®
Computers 44
Identifying Printer Driver Pre-install Status 44
Starting Dell Printer Easy Install 44
USB Cable Connection Setup 45
Network Connection Setup 46
Setting Up for Shared Printing 47
| 3
Installing Printer Drivers on Macintosh Computers 49
Installing the Drivers and Software 49
Installing Printer Drivers on Linux Computers (CUPS) 51
Operation on Red Hat Enterprise Linux 6 Desktop 51
Operation on SUSE Linux Enterprise Desktop 11 53
Operation on Ubuntu 12.04 LTS 56
3 Using Your Printer 59
Control Panel 60
About the Home Screen 60
Basic Operations on the Touch Panel 60
Moving, Adding or Removing the Tiles 61
Using the Keyboard Displayed on the Touch Panel 62
Changing the Language and Keyboard Layout 62
Setting the Power Saver Timers 62
About the Concurrent Jobs Feature 62
Device 63
Language 63
About 63
Notifications 64
Paper Trays 64
Supplies 64
Billing/Usage 64
General 64
Apps 67
Connectivity 69
Support 76
Resets 78
Copy 79
Quantity 79
Action Footer 79
Preset 80
Output Color 80
2-Sided 81
Paper Supply 82
Collated 82
Reduce/Enlarge 82
Original Type 83
Lighten/Darken 84
Sharpness 84
4 |
Saturation 84
Image Enhancement 84
Color Effects 84
Color Balance 85
Original Orientation 85
Edge Erase 86
Original Size 87
Image Shift 88
Book Copying 89
Page Layout 90
Sample Copy 92
ID Card Copy 93
Action Footer 93
Quantity 93
Output Color 93
Paper Supply 94
Reduce/Enlarge 94
Original Type 94
Lighten/Darken 95
Image Enhancement 95
Scan To 97
Destination Selection Screen 97
Action Footer 98
Preset 99
Preview 99
Output Color 99
2-Sided Scanning 99
Original Type 99
Lighten/Darken 100
Sharpness 100
Saturation 100
Resolution 100
Auto Background Suppression 100
Contrast 100
Original Orientation 101
Edge Erase 101
Original Size 102
Remove Blank Pages 103
Book Scanning 103
If File Already Exists 104
| 5
Email 105
Subject 105
From 105
Reply To 105
Message 105
Fax 106
Action Footer 106
Preset 107
Preview 107
2-Sided Scanning 107
Original Type 107
Lighten/Darken 108
Sharpness 108
Resolution 108
Original Size 108
Remove Blank Pages 109
Book Faxing 109
Starting Rate 110
Cover Sheet 111
Transmission Header Text 111
Delay Send 111
Priority Send 112
Manual Send 112
Polling 112
Jobs 113
Job List 113
USB 114
Supported USB 114
Supported File Formats 115
Scan to USB 115
Print from USB 116
Address Book 117
Add Contact 117
Add Group 118
Using the Contacts List 118
Dell Printer Configuration Web Tool 120
Overview 120
Setting Up the Dell Printer Configuration Web Tool 120
Starting the Dell Printer Configuration Web Tool 121
6 |
Overview of the Menu Items 121
Page Display Format 122
Home 123
Apps 128
Address Book 149
Jobs 153
Connectivity 154
Permissions 176
System 188
Print Media Guidelines 204
Supported Print Media 204
Supported Paper Weight 205
Unacceptable Print Media 206
Recommended Print Media 206
Print Media Storage Guidelines 208
Loading Print Media 209
Before Loading 209
Loading Print Media in Tray 1 and the Optional 550-Sheet Feeder 209
Loading Print Media in the Bypass Tray 212
Linking Trays 215
Loading Documents 216
Before Loading Documents in the DADF 216
Loading a Document in the DADF 216
Loading a Document on the Document Glass 217
4 Printing, Copying, Scanning and Faxing 219
Printing 220
Tips for Successful Printing 220
Sending a Job to Print 220
Canceling a Print Job 221
Duplex Printing 221
Using Stored Print 223
Print From USB 225
Printing With Wi-Fi Direct 226
Mobile Printing 228
AirPrint 228
Google Cloud Print™ 229
MopriaTM Print Service 234
Copying 235
Loading Paper for Copying 235
| 7
Selecting Paper Tray 235
Preparing a Document 235
Starting the Copy Job 235
Confirming the Copy Job in Jobs 236
Stopping the Copy Job 236
Setting Copy Options 237
Using the ID Card Copy Feature 237
Scanning 238
Scanning Overview 238
Scanning Using the Windows Image Acquisition (WIA) Driver
(USB connection not supported) 239
Scan To 240
Email 243
My Folder 245
Scan to USB 247
Scan to Desktop 250
Operations during Scanning 251
Faxing 253
Sending a Fax 253
Sending a Delayed Fax 256
Sending a Fax Directly from a Computer 257
Receiving a Fax 260
Fax Forwarding 261
Broadcast 262
Printing a Report 262
Using the Telephone 262
5 Know Your Printer 265
User Authentication and Accounting 266
Types of Users 266
Roles 266
Types of Authentication 267
Types of Account Administration 267
Authentication and Accounting Relationship 268
User Authentication Operations 268
Creating and Editing User Accounts 270
User Authentication for Accounting 271
Screen Customization 272
Customizing the Home Screen 272
Customizing App Screens 272
8 |
Address Books 274
Types of Address Books 274
Adding and Editing Entries to the Address Books 274
Using the Device Address Book 274
Using the Fax Phonebook 275
Using the Server Address Book 275
Encryption and Digital Signature Settings 276
Encryption and Digital Signature Overview 276
Configuration of HTTP Communications Encryption 277
Configuration of Encryption using IPSec 279
Configuration of E-mail Encryption/Digital Signature 280
Configuration of Wireless LAN WPA-Enterprise (EAP-TLS) 281
Configuration of Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2,
EAP-TTLS PAP, EAP-TTLS CHAP) 282
E-mail Environment Settings 283
E-mail Overview 283
Preparations 283
Installation Procedures 284
Understanding Printer Messages 286
Status Codes 286
Other Errors 351
Specifications 352
Operating System Compatibility 352
Power Supply 352
Dimensions 353
Weight 353
Memory 353
Page Description Language (PDL)/Emulation, Operating System, and Interface 354
Environment 355
Cables 355
Print Specifications 356
Copy Specifications 356
Scanner Specifications 356
Facsimile Specifications 357
Wireless Connection Specifications 358
6 Maintaining Your Printer 359
Maintaining Your Printer 360
Determining the Status of Supplies 360
Conserving Supplies 362
| 9
Ordering Supplies 362
Storing Print Media 362
Storing Consumables 362
Replacing the Toner Cartridges 362
Replacing the Drum Cartridges 364
Replacing the Waste Toner Box 370
Cleaning the Exterior 372
Cleaning the Touch Screen 373
Cleaning the Scanner 373
Cleaning the DADF Feed Rollers 375
Cleaning Inside the Printer 376
Moving the Printer 384
Adjusting Color Registration 385
Removing Options 389
Removing the Optional 550-Sheet Feeder 389
Removing the Optional Wireless Adapter 391
Removing the Optional Caster Cabinet 393
7 Troubleshooting 395
Clearing Jams 396
Avoiding Jams 396
Identifying the Location of Paper Jams 397
Clearing Paper Jams From the DADF 397
Clearing Paper Jams From the Bypass Tray 401
Clearing Paper Jams From Tray 1 403
Clearing Paper Jams From Inside the Rear Cover 404
Clearing Paper Jams From the Optional 550-Sheet Feeder 408
Basic Printer Problems 410
Display Problems 411
Printing Problems 412
Print Quality Problems 413
The output is too light 413
Toner smears or print comes off 413
Random spots/Blurred images 414
The entire output is blank 414
Dark or colored streaks appear on the output 415
Part of the entire output is black or a color (CMY) is missing 415
Dark and color dots repeating at the same interval 415
Vertical voids or lighter areas 416
Ghosting 417
10 |
Light-induced fatigue 417
Fog (background) 418
Bead-Carry-Out (BCO) 418
Jagged characters 419
Banding 419
Auger mark 420
Wrinkled/Stained paper 420
Damage on the leading edge of paper 421
Jam/Alignment Problems 422
The top and side margins are incorrect 422
Color registration is out of alignment 422
Images are skewed 423
Tray 1/Optional 550-Sheet Feeder Misfeed Jam 423
Bypass Tray Misfeed Jam 424
Regi Jam (Exit Sensor On JAM) 424
Exit Jam (Exit Sensor Off JAM) 425
Tray 1/Optional 550-Sheet Feeder Multi-feed Jam 425
Bypass Tray Multi-feed Jam 425
Noise 427
Copy and Scan Problems 428
Unable to Copy/Scan with the Machine 428
The Copy/Scan Result is not What was Expected 428
Fax Problems 430
Sending Problems 430
Receiving Problems 430
Digital Certificate Problems 432
Network-related Problems 433
When using SMB 433
When using TCP/IP 433
E-mail Features Problems 434
Internet/Intranet Connection Problems 435
IPv4 and IPv6 Connection Problems 436
Problems With Installed Optional Accessory 438
Wi-Fi Direct Problems 439
Scanner Driver/Printer Utility Problems 440
Other Problems 441
Contacting Service 442
| 11
Appendix 443
TWAIN Scanner Driver 444
TWAIN Scanner Driver Introduction 444
Launching the TWAIN Driver User Interface 445
Image Capture Application Scanner Driver 449
Image Capture Application Scanner Driver Introduction 449
Scan to Fax Server 452
Scan to Fax Server Introduction 452
SharePoint Connector 456
SharePoint Connector Introduction 456
DellTM Technical Support Policy 462
Online Services 462
Warranty and Return Policy 463
Recycling Information 463
Contacting Dell 464
About License 465
Dell Color Smart Multifunction Printer | S3845cdn 465
As for RSA BSAFE 610
ICC Profile Header 610
JPEG Library 610
Math Library 611
libtiff 611
Zlib 612
UNITED STATES GOVERNMENT RESTRICTED RIGHTS 612
12 |
| 13
1
1Before Beginning
14 | Notes, Cautions, and Warnings
Notes, Cautions, and Warnings
NOTE:
• A NOTE indicates important information that helps you make better use of your printer.
CAUTION:
• A CAUTION indicates potential damage to hardware or loss of data if instructions are not
followed.
WARNING:
• A WARNING indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
©2017 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written
permission of Dell Inc. is strictly forbidden.
Trademarks used in this text:
Dell and the DELL logo are trademarks of Dell Inc.
Microsoft, Windows, Windows Server, Windows Vista and SharePoint are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or
other countries.
Apple, Bonjour, iPhone, Macintosh, Mac OS, OS X, macOS, AirPrint, and AirPrint logo are
trademarks of Apple Inc.
Android, Google Chrome, Gmail, Google, Google Cloud Print, Google Drive, and Google
Play are either registered trademarks or trademarks of Google Inc.
Adobe, PostScript and Photoshop are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi and Wi-Fi Direct are registered trademarks of the Wi-Fi Alliance; Wi-Fi Protected
Setup, WPA, and WPA2 are trademarks of the Wi-Fi Alliance.
Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat. Inc. in the
U.S. and other countries.
SUSE is a registered trademark of Novell, Inc., in the United States and other countries.
QR Code is a registered trademark of Denso Wave Incorporated.
Box and the Box logo are including without limitation, either trademarks, service marks or
registered trademarks of Box, Inc.
RSA and BSAFE are either registered trademarks or trademarks of EMC Corporation in the
United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
NOTE:
• When you use this machine, we recommend that you change the system administrator's user ID and
passcode immediately after installing the machine.
February 2017 Rev. A02
User's Guide | 15
User's Guide
Click the links to the left for information on the features, options, and operation of your
Dell Color Smart Multifunction Printer | S3845cdn. For information on other
documentation included with your printer, see "Finding Information".
NOTE:
• In this manual, Dell Color Smart Multifunction Printer | S3845cdn is referred to as the "printer."
• In this manual, the procedures for the computer are explained using Microsoft
®
Windows
®
7 unless
stated otherwise.
Conventions
The following describe the meaning of the symbols and fonts used in this manual:
Orientation of documents or paper is described in this guide as follows:
, , Long Edge Feed (LEF): Loading the document or paper in portrait orientation when
viewed from the front of the machine.
, , Short Edge Feed (SEF): Loading the document or paper in landscape orientation
when viewed from the front of the machine.
Item Description
Bold texts • Names of hardware button on the operator panel.
• Menus, commands, windows, or dialog boxes displayed on the
computer screen.
Texts in Courier New font • Menus and messages displayed on the touch panel.
• Screen names on the touch panel.
• Characters entered from the computer.
• Directory paths.
<> • Key on the keyboard of the computer.
J • Indicates a process flow.
"" • Cross references in this manual.
• Characters entered from the operator panel.
• Messages displayed on the computer screen.
16 | Finding Information
Finding Information
What are you looking for? Find it here
• Drivers for my printer
• My User's Guide
Software and Documentation disc
The Software and Documentation disc contains documentation and drivers
for your printer. You can use the Software and Documentation disc to install
drivers or access your setup video and documentation.
Readme files may be included on your Software and Documentation disc to
provide last-minute updates about technical changes to your printer or
advanced technical reference material for experienced users or technicians.
Manuals other than the User’s Guide are included in the Manuals folder of
the Software and Documentation disc.
• How to set up my printer
• How to use my printer
Setup Guide
• Safety information
• Warranty information
Important Information
WARNING:
• Read and follow all safety instructions in the Important
Information prior to setting up and operating your printer.
• Express Service Code and
Service Tag
The Express Service Code and Service Tag are located inside the front cover
of your printer.
• Latest drivers for my
printer
• Documentation for my
printer
Go to dell.com/support.
• Answers to technical
service and support
questions
dell.com/support provides several online tools, including:
• Solutions — Troubleshooting hints and tips, articles from technicians, and
online courses
• Upgrades — Upgrade information for components, such as the printer
drivers
• Customer Care — Contact information, order status, warranty, and repair
information
• Downloads — Drivers
• Manuals— Printer documentation and product specifications
Go to dell.com/support. Select your region, and fill in the requested details
to access help tools and information.
Product Features | 17
Product Features
This chapter describes the product features and indicates their links.
Print from USB
You can print files directly from a USB flash drive
without requiring you to start your computer.
See "Print From USB".
ID Card Copy
You can copy both sides of an ID card on one side
of a single sheet of paper in its original size by
tapping ID Card Copy on the touch panel.
See "Using the ID Card Copy Feature".
Sending an E-Mail With the Scanned Image
(Email)
You can directly send the data scanned as an e-mail
attachment. You can choose destination e-mail
addresses from the address book on the printer or
server. Or, you can enter the address from the touch
panel on the printer's operator panel.
See "Email"
Scanning to a PC or Server via SMB/FTP (Scan To)
You can transfer data scanned to a PC or a server via
SMB or FTP without service software. Although prior
registration of the destination FTP server or PC on
the address book is required, it helps save your time.
See "Scan To"
Scan to USB
With the Scan to USB feature, you don't need a PC
to connect a USB memory. You can specify the USB
memory inserted into the printer's port as a data
saving location when you scan data.
See "Scan to USB".
Scanning from the document glass
You can scan the pages of a book or a brochure
from the document glass.
See "Preparing a Document".
18 | Product Features
Scanning from the Duplex Automatic Document
Feeder (DADF)
You can scan pieces of unbound paper using the
DADF.
See "Preparing a Document".
Remote Authentication Using the LDAP or
Kerberos Server
The user authentication using the LDAP or Kerberos
server is available to control the user’s login to the
printer. Only users who can access the specified
server are allowed to log in to the printer.
Security Enhancement
If a global IP address is assigned to the printer, no
one will be allowed to access the Dell Printer
Configuration Web Tool without authenticating
regardless of login settings. Furthermore, if the
administrator logs in to the Dell Printer
Configuration Web Tool with the default password
while a global IP address is assigned, a warning
message to change the password will be displayed.
See "Changing Password from the Dell Printer
Configuration Web Tool".
Graphic Symbols on the Printer and Their Meanings | 19
Graphic Symbols on the Printer and Their
Meanings
Do not use stapled or clip on paper.
Do not use folded, creased, or curled paper.
Do not use ink-jet printing paper.
Do not use OHP sheets.
Do not use paper printed or used on one side.
Caution.
Do not throw a toner cartridge into an open flame.
Do not throw a drum cartridge into an open flame.
Do not expose to light.
Do not touch.
Caution (Hot surface).
Do not disassemble the product.
Do not throw a waste toner box into an open flame.
Locking.
Unlocking.
20 | About the Printer
About the Printer
Front and Rear Views
Front View
*
USB 2.0 host port (for the Print from USB and Scan To features)
1 Duplex Automatic Document Feeder (DADF) 8 Bypass Tray (Tray 5)
2 Transfer Belt Unit 9 Toner Cartridges
3 Drum Cartridges 10 Front Cover
4 Waste Toner Box 11 Front USB Port
*
5 Right Side Cover 12 Control Panel
6 Tray 1 13 Output Tray Extension
7 Optional 550-Sheet Feeder (Tray 2) 14 Top Cover
1
2
3
4
5678
9
10 11 12 13 14
/