AT&T EP5995 User manual

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User’s Manual

5.8 GHz Cordless

Telephone/Speakerphone

Answering System EP5995

with Caller ID & Call Waiting

Call toll free

1 (800) 222-3111

In Canada, call

1 (866) 288-4268

or visit our website at

www.telephones.att.com

Model No.: AT&T EP5995

Product Name: 5.8 GHz Cordless Telephone

Serial No.: SN:

(found at the bottom of the telephone base)

Purchase Date:

Place of Purchase:

Congratulations on your purchase

of this AT&T product.

Before using this telephone system,

you must

read Important safety information on

pages 75-77 of this manual.

NEED HELP?

Our representatives are here

to help you with any questions concerning the

operation of this product, available accessories,

or any other related issues.

Depending on your service subscription, you may see the caller’s num-

ber, or the caller’s name and number. This product can provide infor-

mation only if both you and the caller are in areas offering Caller ID

service, and if both telephone companies use compatible equipment.

The time and date are sent by the service provider along with the call

information.

Information about Caller ID with Call Waiting

AT&T and the Globe Design are trademarks of AT&T Corp.,

licensed to Advanced American Telephones.

This product has a Caller ID with Call Waiting feature that

works with services from your local telephone service pro-

vider.

Caller ID with Call Waiting lets you see the name of the

caller before you answer the telephone, even when you’re

on another call.

You may need to change your phone service to use

this feature. Contact your telephone service provider if:

• you have both Caller ID and Call Waiting, but as separate

services (you may need combined service).

• you have only Caller ID service, or only Call Waiting ser-

vice.

• you don’t subscribe to any Caller ID or Call Waiting ser-

vices.

You can use this product with regular Caller ID service, or

you can use this product’s other features without subscrib-

ing to either Caller ID or combined Caller ID with Call

Waiting service.

There are fees for Caller ID services, but these may not be

available in all areas.

IMPORTANT

• Use only the supplied rechargeable battery (Model 102) or AT&T replace-

ment battery (Model 103).

• Do not dispose of the battery in a fire; it could explode. Check with local

codes for special disposal instructions.

• Do not open or mutilate the battery. Released electrolyte is corrosive and

may cause damage to the eyes or skin. It may be toxic if swallowed.

• Exercise care in handling batteries in order not to create a short circuit

with conductive materials such as rings, bracelets, and keys. The battery or

conductor may overheat and cause harm.

• Charge the battery provided with or identified for use with this product

only in accordance with the instructions and limitations specified in this

manual.

• Observe proper polarity orientation between the battery and battery char-

ger.

Do not disassemble your telephone. There are no user-serviceable parts inside.

Refer to qualified service personnel for servicing.

STOP!

See page 8

for easy instructions.

You must install and

charge the battery before

using the telephone.

For customer service or product information, visit our website at

www.telephones.att.com or call 1 (800) 222-3111.

In Canada, call

1 (866) 288-4268.

Caution: To reduce the risk of fire or injury to persons or damage to the

telephone, read and follow these instructions carefully:

Add new handsets to make your telephone more versatile

(see page 65)

Your telephone can accommodate up to eight cordless handsets. You

can add new handsets (AT&T EP590-3, purchased separately) anytime,

but each must be registered with the telephone base before use.

The handset provided with your telephone is automatically registered

as Handset 1. Additional handsets will be assigned numbers in the

order they are registered (2, 3, 4, 5, 6, 7, and 8). You can register a

maximum of eight handsets.

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Handset 8Handset 7Handset 6

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Handset 1

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Handset 2

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Handset 3

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Handset 4

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Handset 5Telephone base

NOTE: A maximum of three handsets and the telephone base can be on a call at the same

time.

NOTE: The EP5995 has one pre-registered handset. You can purchase and register seven

additional handsets (EP590-3) to the telephone base of EP5995.

1

Table of Contents

Getting Started

Quick reference guide........................ 2

Parts checklist ...................................... 5

Before you begin.................................. 6

Telephone base installation................ 7

Battery installation & charging.......... 8

Wall mounting...................................... 9

Belt clip & optional headset ............10

Telephone Setup

Handset screen images.....................11

Handset sounds..................................12

Handset messages .............................14

Handset settings.................................15

Base settings .......................................19

Telephone Operation

Basic handset operation...................23

Basic base operation.........................25

Options while on calls......................27

Intercom calls .....................................28

Handset Directory

New directory entries......................30

Directory search................................32

Editing or deleting an entry.............33

Base Directory

New directory entries......................36

Directory search................................38

Editing or deleting an entry.............39

Handset Call Log and Redial

Reviewing your call log.....................42

Dialing a call log entry......................44

Reviewing your redial log.................45

Reviewing voice messages ...............47

Base Call Log & Redial

Reviewing your call log.....................49

Dialing a call log entry......................51

Reviewing your redial log.................52

Answering System Operation

Setting answering system.................55

Outgoing announcements................58

Message playback...............................59

Recording and playing memos ........60

Message window displays.................61

Remote access ...................................62

Appendix

Display screen status icons..............63

Alert tones and indicator lights......64

Adding new handsets........................65

Replacing a handset...........................66

Charging spare battery pack ...........68

Troubleshooting .................................69

Important safety information..........75

FCC Part 68 and ACTA....................78

FCC Part 15........................................80

Limited warranty ...............................81

Index.....................................................84

7HFKQLFDOVSHFLÀFDWLRQV.....................86

Remote access wallet card..............87

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User’s manual

5.8 GHz Cordless

Telephone/Speakerphone

Answering System EP5995

with Caller ID & Call Waiting

2

Quick reference guide

Getting started

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NavKey

Press the CENTER NavKey to dis-

play menus.

Press the UP or DOWN NavKey or

to navigate through menus (see

page 3).

Press the CENTER NavKey to

select a highlighted menu item.

/SPEAKER

Press to activate the handset speak-

erphone. Press again to resume nor-

mal handset use (page 23).

SOFTKEYS

Press a softkey to select a menu item

displayed just above the key.

/OFF/CANCEL

During a call, press to hang up.

While using menus, press to

cancel an operation, back up to

the previous menu, or exit the

menu display.

/PHONE/FLASH

Press to make and answer a call.

During a call, press to receive an

incoming call if Call Waiting is activated

(page 27).

Handset

CENTER

LEFT

RIGHT

UP

DOWN

STATUS LIGHT

Blinks when there is a new voice-

mail, a new message in the answer-

ing system, or a call is on hold.

/ANSWERING SYSTEM

Press to show the number of old

and new messages recorded on the

answering system.

/VOLUME

Press to increase or decrease

handset listening volume.

page 11

Pictures

3

Quick reference guide

Getting started

page 28

Intercom

Global Page

BASE

Settings

Set Time

Edit Handset Name

Show Handset Name

Language

Contrast

pages 12

Sounds

Ringer Volume

Ringer Melody

Record Ringer

Keypad Tone

Ringer Volume

SET

Pictures

page 11

Animations

SET

Main menu

Directory

page 41

Call Log

SAVE

DELETE

Alice

0-888-883-2445

Jan 9 10:39AM

Call Log

page 14

Messages

PLAY

DELETE

0 New Messages

10 Old Messages

Messages

Messages 7

STOP

DELETE

Jan 16 10:51AM

Duration 0:11

REPEAT SKIP

page 15

4

Getting started

Answering system controls (see pages 54-62)

ANNOUNCE ..........Press to listen to current outgoing announcement on the

answering system. Press to access the

ANNOUNCEMENT

menu which can also record new outgoing message or delete

the user-recorded outgoing message, and restore the fac-

tory-preset outgoing announcement.

MEMO ...................Press to record a memo on the answering system.

ANSWER ON/OFF .Press to turn the call answering feature on or off.

Quick reference guide

Telephone function keys (see pages 25-28)

INTERCOM.......... Press to locate handset(s) or to initiate an intercom

conversation.

VCID................. Press to scroll down while in menus. Press to display

Caller ID information. While entering names or numbers,

press to move the cursor to the left. (See page 49.)

SELECT/MENU.... Press to enter the base menu and select menu item

displayed on line 2 of the screen.

^DIR................. Press to scroll up while in menus. Press to display

directory entries. While entering names, press to advance

cursor. (See pages 36-38.)

CANCEL ............. Press to cancel an operation, back up to the previous menu,

or exit the menu display.

Press to make corrections when entering digits in the dialing

screen.

HOLD/PAUSE...... While on a call, press to place a call on hold. To resume the

telephone conversation, press

SPEAKER.

Press to insert a dialing pause when entering digits in the

dialing screen.

FLASH ................ During a call, press to receive an incoming call if Call

Waiting is activated.

Telephone base

Press to play or stop playing messages.

Press to repeat message. Press to skip to next

message.

Answering system

function keys

Telephone

function keys

REDIAL ........ Press to access

the redial log.

VOLUME ...... Press to adjust

listening volume on speaker-

phone.

MUTE ........... Press to silence

microphone; press again to

resume.

SPEAKER ..... Press to turn

speakerphone on or off (begin

or end a call).

DELETE ....... Press to delete

current message playing. When

idle, press to bring up menu to

delete all messages.

5

Getting Started

Parts checklist

Remember to save your sales receipt and original packaging in case it is nec-

essary to ship your telephone for warranty service. Check to make sure the

telephone package includes the following:

c. Base adapter

e. Telephone line cordd. Wall mount bracket

a. Telephone base

b. Cordless telephone handset

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f. Battery pack

g. Belt clip

a. Telephone base

b. Cordless telephone handset

c. Base adapter

d. Wall mount bracket

e. Telephone line cord

f. Battery pack

g. Belt clip

h. Battery compartment cover

6

Getting Started

Before you begin

About caller identification

(CID)

The Caller ID with Call Waiting

features in this telephone let

you see who’s calling before you

answer the phone, even when

you’re on another call. These fea-

tures require services provided by

your local telephone company.

Contact your telephone service

provider if:

• you have both Caller ID and

Call Waiting, but as separate

services (you may need com-

bined service),

• you have only Caller ID service,

or only Call Waiting service, or

• you do not subscribe to any

Caller ID or Call Waiting ser-

vices but wish to try them now.

You can use this telephone with

regular Caller ID service, and you

can use its other features without

subscribing to either Caller ID

or combined Caller ID with Call

Waiting service. There may be fees

for these services, and these ser-

vices may not be available in all

areas.

The Caller ID features will work

only if both you and the caller are

in areas offering Caller ID service,

and if both telephone companies

use compatible equipment.

Telephone operating range

This cordless telephone operates

with the maximum power allowed

by the Federal Communications

Commission (FCC). Even so, this

handset and telephone base can

communicate over only a certain

distance — which can vary with

the locations of the telephone

base and handset, the weather, and

the layout of your home or office.

If there is a call while the

handset is out of range, it might

not ring — or if it does ring, the

call might not connect well when

you press /PHONE/FLASH. Move

closer to the telephone base, then

press /PHONE/FLASH to answer

the call.

If the handset moves out of

range during a telephone con-

versation, there might be interfer-

ence. To improve reception, move

closer to the base.

If you move out of range with-

out pressing /OFF/CANCEL, the

telephone will be disconnected

after five seconds.

7

Getting Started

Telephone base installation

Install the telephone base as shown below. Choose a central location within

the home, away from any electronic equipment and appliances such as person-

al computers, computer routers, television sets, microwave ovens, and refrig-

erators. Avoid excessive heat, cold, dust or moisture.

Plug power adapter into an

electrical outlet not con-

trolled by a wall switch.

Plug the telephone

line cord into a

telephone jack.

NOTE: Use only the power adapter supplied with this product. If you need a replacement,

call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not

controlled by a wall switch.

8

Getting Started

Battery installation & charging

After installation, place the handset in the telephone base and allow the bat-

tery to charge for sixteen hours before use. You can keep battery charged by

returning the handset to the telephone base after each use. When the battery

power is fully depleted, a full recharge takes about sixteen hours.

Place handset in telephone base

to charge for at least sixteen hours

before first use.

Press tab and slide

cover away from the

battery compartment.

Insert supplied battery as indi-

cated. Insert the top edge (con-

tacts and tab) first, then push

down on the lower portion.

Caution: Use only supplied

rechargeable battery or AT&T

replacement battery Model 103

(SKU 00249).

Low battery indicator

Return handset to telephone base to

recharge when this symbol flashes.

(Handset will beep when battery is low.)

FLASH

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Replace battery compartment

cover.

12:00AM

REDIAL

CALLER ID

HANDSET 2

Low Battery

NOTE: When fully charged, the

battery in the handset can pro-

vide 5 hours of talk time or 3 days of

standby time (when idle and away from

the telephone base).

NOTE: For installation of the

spare battery into the spare bat-

tery compartment on the telephone

base, please see page 68.

1.

2.

9

Getting Started

Wall mounting

The telephone base can be installed on any standard telephone outlet as

shown below. Choose a central location within the home, away from any elec-

tronic equipment such as personal computers, computer routers, television

sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

1) Connect telephone line cord and AC

power cord to telephone jacks and wall

jacks, as shown on page 7.

2) Install wall mount bracket onto set.

(a) First put the two front wall-mount

bracket tabs into the front notches

on the bottom of the telephone base.

(b) Squeeze the rear tabs of the wall

mount bracket when inserting them into

the rear notches on the bottom of the

telephone base.

Plug the power adapter

into an electrical outlet not

controlled by a switch.

Plug telephone line

cord into telephone

wall jack.

3) Position the wall-

mount bracket over the

wall outlet mounting

pegs, then press and

slide the wall-mount

bracket down firmly so it

is held securely on the

outlet mounting pegs.

b

a

10

Getting Started

Belt clip & optional headset

Install belt clip as shown below if desired.

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Snap the belt clip into the notches on

the side of the handset. Rotate and pull

to remove.

Plug the 2.5 mm head-

set into the jack on the

side of the handset

(beneath the small rub-

ber cap).

For hands-free telephone

conversations, use any

industry standard 2.5 mm

headset (purchased sepa-

rately). For best result, use

an AT&T 2.5 mm headset.

11

Telephone Setup

Handset screen images

The Pictures and Animations settings allow you

to select an image or design as wallpaper for the

background of the handset screen.

These images can also be programmed for indi-

vidual callers in the directory so that different

images will show when different callers phone

(see page 31).

Press the CENTER NavKey to display the

menu. Use the UP or DOWN NavKey or to

highlight Animations or Pictures, then press the

CENTER NavKey again to select this option.

Browse through the options using the UP or

DOWN NavKey or , then press the softkey

SET or CENTER NavKey to select an image.

To change the wallpaper display, repeat the above

steps.

12:00AM

REDIAL

CALLER ID

HANDSET 1

Browse through

listings.

Press the softkey SET to

select the desired image.

Animations

x 1 x 2or

Pictures

SET

Animations

Pictures

12

Telephone Setup

Handset sounds

Press the CENTER NavKey to enter the main

menu, and press the UP NavKey three times

to reach the Sounds menu item, then press the

CENTER NavKey to start the menu.

After selecting any option, press the CENTER

NavKey or the softkey SET to confirm your

choice.

Ringer volume

At this menu, the default ringer volume can be set

between levels 1 and 5, or set the ringer off so

the phone does not ring at all with incoming calls.

When the ringer on the handset is turned off, the

icon

is shown on the screen of the handset.

Press the LEFT or RIGHT NavKey or to

adjust the ringer volume. Press the softkey

SET

to confirm your choice. Press /OFF/CANCEL twice

until the screen returns to the SOUNDS screen.

Ringer melody

This feature allows you to customize the ringers.

The menu includes options for eight ringer styles

and 13 musical passages. You will hear an example

of each ringer melody when scrolling through the

choices. Press the

UP or DOWN NavKey or

to change the ringer melody. Press the softkey

SET to confirm your choice.

Record ringer

You can also customize the ringer by recording

tunes or messages up to 15 seconds in length.

Press the softkey

RECORD to start recording. The

screen will show Record ringer after tone.

Press RECORD

to start recording

Remaining record

time: 0:14

Record Ringer

RECORD

Sounds

x 3

12:00AM

REDIAL

CALLER ID

HANDSET 1

Ringer Melody

Record Ringer

Keypad Tone

Sounds

Ringer Volume

13

Telephone Setup

Handset sounds

Start recording the new ringer after the tone.

When finished recording, press the softkey STOP.

Press the softkey PLAY to listen to the recorded

ringer. Then press the softkey SAVE to enter the

name of this recording using the table on page 30.

Enter up to ten alphanumeric characters for the

name of this recording (See table on page 30).

Press the softkey SAVE to save this ringer. The

recording with the programmed name will then be

added to the list of ringer melodies.

More than one record ringer can be recorded

as long as there is recording time remaining. The

total recording time can be extended if some of

the preset musical ringers are deleted.

Keypad tone

The handset is preset to beep with the pressing

of each key. The keypad tones can be turned on

or off in this menu.

Press the

UP or DOWN NavKey or to select

whether you want the keypad tone to be on or

off. Then press the softkey SET or the CENTER

NavKey to confirm.

On

Keypad Tone

Off

SET

NOTE: The microphone

used when recording a ringer

is located at the bottom of the

handset. If recording a tune,

place the microphone about

twelve inches from the music

source. If recording a mes-

sage, speak clearly from about

twelve inches.

14

Telephone Setup

Handset messages

This allows you to listen to messages on the

answering system using the cordless handset.

When there are new messages on the answer-

ing system, New Message will be displayed on the

handset screen, and the status light at the top

left corner of the handset will begin to flash. The

number in the message window of the telephone

base will also flash.

• Press the /ANSWERING SYSTEM on the

handset and the screen will show the number

of old and new messages. Press the softkey

PLAY to play all new messages.

OR

• Press the CENTER NavKey to enter the

main menu.

• Press the DOWN NavKey twice to bring out

the Messages menu.

• Press the CENTER NavKey to confirm.

• The screen will show the number of new mes-

sages and old messages.

• Press the softkey PLAY to play the new mes-

sages and memos.

The day and time the message was recorded will

be announced by the voice prompt. The screen

on the handset will show the date and time the

memo and incoming messages are recorded (but

not for telephone messages), the length of the

message, and a diagram of the NavKey illustrating

how to repeat or skip a message. If it is a memo

recorded at the answering machine, the word

Memo will be shown on the screen.

Pressing the softkey

STOP will exit to the

Messages screen. Pressing the softkey DELETE

when a message is playing will delete that particu-

lar message and advance to the next one.

When no message is being played, pressing the

softkey DELETE will bring out the question

whether you wish to delete all messages. Press

the softkey NO if you prefer to keep all messages.

Press the softkey YES if you wish to delete all

messages, including those which have not been

reviewed.

Message 7

STOP

DELETE

Jan 10 10:51AM

Duration 0:11

REPEAT SKIP

Delete all

Messages

Are you sure?

Delete All Messages

YES

NO

Messages

x 2

Messages

PLAY

DELETE

3 New Messages

19 Old Messages

NOTE: All incom-

ing telephone messages

are played in reverse

chronological order so the

newest message is played

first.

15

Telephone Setup

Handset settings

Press the CENTER NavKey to enter the main

menu, then press the UP NavKey four times to

reach the Settings menu item. Press the CENTER

NavKey to start the menu.

After selecting any option below, press the

CENTER NavKey to confirm your choice.

Set time

Select this menu to set the time displayed on

screen. You must enter four digits to input the

time (e.g. 09:23). Using the dial pad, set the cur-

rent time using the 12-hour clock format, or use

the

UP and DOWN NavKey or to enter the

time, then use the LEFT or RIGHT NavKey or

to advance to the next digit. Use the UP or

DOWN NavKey or or the 2 or 7 on the

dial pad to change the AM/PM entry. Press the

CENTER NavKey to confirm the setting and the

correct time will be displayed on the screen.

Settings

12:00AM

REDIAL

CALLER ID

HANDSET 1

x 4

Edit Handset Name

Show Handset Name

Language

Contrast

Settings

Set Time

SET

12:00

AM

Edit Handset Name

HANDSET 2

SAVE

ERASE

Edit handset name

In the Settings menu, press the DOWN NavKey

once to select this menu to set the handset

name displayed on screen. Enter up to fifteen

alphanumeric characters including spaces for the

name of this handset. Use the RIGHT NavKey

to insert a space (see page 30). After entering the

name of the handset, press the softkey SAVE or

the CENTER NavKey . A confirmation tone will

sound.

NOTE: The time is automatically set and updated with incoming

Caller ID information if you have this service (see page 6).

NOTE: The date information is not available on the handsets.

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