ZyXEL UAG2100 User guide

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Type
User guide

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User’s Guide
UAG Series
UAG2100 / UAG4100 / UAG5100
Unified Access Gateway
Copyright © 2017 Zyxel Communications Corporation
LAN IP Address 1 http://172.16.0.1
LAN IP Address 2 http://172.17.0.1
User Name admin
Password 1234
Version 4.18 Edition 1, 03/2017
UAG Series User’s Guide
2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots
and graphics in this book may differ slightly from your product due to differences in your product
firmware or your computer operating system. Every effort has been made to ensure that the information
in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the UAG and access the Web Configurator.
• Web Configurator Online Help
Click the help icon in any screen for help in configuring that screen and supplementary information.
•More Information
Go to support.zyxel.com to find other information on the UAG
.
Contents Overview
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Contents Overview
Introduction ........................................................................................................................................... 20
Hardware Installation and Connection ............................................................................................. 36
Printer Deployment ............................................................................................................................... 42
Installation Setup Wizard ...................................................................................................................... 50
Quick Setup Wizards ............................................................................................................................. 64
Dashboard ............................................................................................................................................ 80
Monitor ................................................................................................................................................... 92
Licensing .............................................................................................................................................. 136
Wireless ................................................................................................................................................. 141
Interfaces ............................................................................................................................................. 169
Trunks .................................................................................................................................................... 210
Policy and Static Routes .................................................................................................................... 218
DDNS .................................................................................................................................................... 229
NAT ....................................................................................................................................................... 234
VPN 1-1 Mapping ............................................................................................................................... 241
HTTP Redirect ....................................................................................................................................... 246
SMTP Redirect ..................................................................................................................................... 250
ALG ....................................................................................................................................................... 254
UPnP ..................................................................................................................................................... 256
IP/MAC Binding ................................................................................................................................... 263
Layer 2 Isolation .................................................................................................................................. 268
IPnP ....................................................................................................................................................... 272
Web Authentication ........................................................................................................................... 274
Security Policy ..................................................................................................................................... 302
Billing .................................................................................................................................................... 316
Printer ................................................................................................................................................... 334
Free Time ............................................................................................................................................. 344
SMS ....................................................................................................................................................... 348
IPSec VPN ............................................................................................................................................ 350
Bandwidth Management .................................................................................................................. 377
Application Patrol ............................................................................................................................... 387
Content Filtering ................................................................................................................................. 392
Zones .................................................................................................................................................... 406
User/Group .......................................................................................................................................... 410
AP Profile .............................................................................................................................................. 425
MON Profile ......................................................................................................................................... 441
Application .......................................................................................................................................... 446
Addresses ............................................................................................................................................ 453
Service ................................................................................................................................................. 458
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Schedules ............................................................................................................................................ 464
AAA Server .......................................................................................................................................... 470
Authentication Method ..................................................................................................................... 475
Certificates .......................................................................................................................................... 478
ISP Accounts ........................................................................................................................................ 494
System .................................................................................................................................................. 497
Log and Report ................................................................................................................................... 545
File Manager ....................................................................................................................................... 560
Diagnostics .......................................................................................................................................... 570
Packet Flow Explore ........................................................................................................................... 584
Reboot ................................................................................................................................................. 593
Shutdown ............................................................................................................................................. 594
Troubleshooting .................................................................................................................................. 595
Table of Contents
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Table of Contents
Contents Overview .............................................................................................................................3
Table of Contents.................................................................................................................................5
Chapter 1
Introduction ........................................................................................................................................20
1.1 Overview ......................................................................................................................................... 20
1.2 Default Zones, Interfaces, and Ports ............................................................................................ 21
1.3 Management Overview ................................................................................................................ 21
1.4 Web Configurator ........................................................................................................................... 22
1.4.1 Web Configurator Access .................................................................................................... 23
1.4.2 Web Configurator Screens Overview ................................................................................. 23
1.4.3 Navigation Panel .................................................................................................................. 27
1.4.4 Tables and Lists ...................................................................................................................... 32
1.5 Stopping the UAG .......................................................................................................................... 35
Chapter 2
Hardware Installation and Connection ...........................................................................................36
2.1 Rack-mounting (UAG5100) ........................................................................................................... 36
2.2 Wall Mounting (UAG2100 and UAG4100) .................................................................................... 37
2.3 Front Panel ...................................................................................................................................... 38
2.3.1 Front Panel LEDs .................................................................................................................... 39
2.4 Rear Panel ....................................................................................................................................... 40
2.4.1 UAG2100 or UAG4100 ........................................................................................................... 40
2.4.2 UAG5100 ................................................................................................................................ 41
Chapter 3
Printer Deployment............................................................................................................................42
3.1 Overview ......................................................................................................................................... 42
3.2 Attach the Printer to the UAG ....................................................................................................... 42
3.3 Set up an Internet Connection on the UAG ............................................................................... 42
3.4 Allow the UAG to Monitor and Manage the Printer ................................................................... 43
3.5 Turn on Web Authentication on the UAG .................................................................................... 46
3.6 Generate a Free Guest Account ................................................................................................. 47
Chapter 4
Installation Setup Wizard...................................................................................................................50
4.1 Welcome Screen ........................................................................................................................... 50
4.2 Internet Settings ............................................................................................................................. 50
4.2.1 Internet Settings: Ethernet ................................................................................................... 52
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4.2.2 Internet Settings: PPPoE ........................................................................................................ 53
4.2.3 Internet Settings: PPTP .......................................................................................................... 54
4.2.4 Internet Settings - Second WAN Interface ......................................................................... 55
4.3 Wireless Settings ............................................................................................................................. 56
4.3.1 Wireless and Radio Settings ................................................................................................. 56
4.4 Web Authentication Settings ........................................................................................................ 57
4.5 Printer Settings ................................................................................................................................ 58
4.5.1 Printer List and Printout Settings ........................................................................................... 59
4.6 Billing Settings ................................................................................................................................. 59
4.6.1 Billing Profile .......................................................................................................................... 60
4.6.2 Account Generator Settings ............................................................................................... 61
4.7 Free Time Settings .......................................................................................................................... 62
4.8 Device Registration ...................................................................................................................... 63
Chapter 5
Quick Setup Wizards..........................................................................................................................64
5.1 Quick Setup Overview ................................................................................................................... 64
5.2 WAN Interface Quick Setup .......................................................................................................... 65
5.2.1 Choose an Ethernet Interface .............................................................................................65
5.2.2 Select WAN Type ................................................................................................................... 65
5.2.3 Configure WAN IP Settings ................................................................................................... 66
5.2.4 ISP and WAN Connection Settings ...................................................................................... 66
5.2.5 Quick Setup Interface Wizard: Summary ........................................................................... 68
5.3 VPN Setup Wizard ........................................................................................................................... 70
5.3.1 Welcome ................................................................................................................................ 70
5.3.2 VPN Setup Wizard: Wizard Type .......................................................................................... 71
5.3.3 VPN Express Wizard - Scenario ............................................................................................ 71
5.3.4 VPN Express Wizard - Configuration ................................................................................... 72
5.3.5 VPN Express Wizard - Summary ........................................................................................... 72
5.3.6 VPN Express Wizard - Finish .................................................................................................. 73
5.3.7 VPN Advanced Wizard - Scenario ..................................................................................... 74
5.3.8 VPN Advanced Wizard - Phase 1 Settings ........................................................................ 75
5.3.9 VPN Advanced Wizard - Phase 2 ....................................................................................... 76
5.3.10 VPN Advanced Wizard - Summary .................................................................................. 77
5.3.11 VPN Advanced Wizard - Finish ......................................................................................... 78
Chapter 6
Dashboard..........................................................................................................................................80
6.1 Overview ......................................................................................................................................... 80
6.1.1 What You Can Do in this Chapter ....................................................................................... 80
6.2 The Dashboard Screen .................................................................................................................. 80
6.2.1 The CPU Usage Screen ......................................................................................................... 86
6.2.2 The Memory Usage Screen ..................................................................................................87
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6.2.3 The Active Sessions Screen .................................................................................................. 87
6.2.4 The VPN Status Screen .......................................................................................................... 88
6.2.5 The DHCP Table Screen ........................................................................................................ 89
6.2.6 The Number of Login Users Screen ...................................................................................... 90
Chapter 7
Monitor................................................................................................................................................92
7.1 Overview ......................................................................................................................................... 92
7.1.1 What You Can Do in this Chapter ....................................................................................... 92
7.2 The Port Statistics Screen ............................................................................................................. 93
7.2.1 The Port Statistics Graph Screen ......................................................................................... 94
7.3 The Interface Status Screen .......................................................................................................... 95
7.4 The Traffic Statistics Screen ............................................................................................................ 98
7.5 The Session Monitor Screen ........................................................................................................ 100
7.6 The DDNS Status Screen ............................................................................................................... 102
7.7 The IP/MAC Binding Monitor Screen ..........................................................................................102
7.8 The Login Users Screen ................................................................................................................ 103
7.9 The Dynamic Guest Screen ........................................................................................................ 104
7.10 The UPnP Port Status Screen ..................................................................................................... 106
7.11 The USB Storage Screen ............................................................................................................. 107
7.12 The Ethernet Neighbor Screen .................................................................................................. 108
7.13 The AP List Screen ...................................................................................................................... 110
7.13.1 Station Count of AP More Information ......................................................................... 111
7.13.2 Config AP ........................................................................................................................... 113
7.14 The Radio List Screen ................................................................................................................. 117
7.14.1 AP Mode Radio Information ............................................................................................ 119
7.15 The Station List Screen ............................................................................................................... 120
7.16 Detected Device ....................................................................................................................... 121
7.17 The Printer Status Screen ........................................................................................................... 123
7.18 The VPN 1-1 Mapping Status Screen ........................................................................................ 123
7.18.1 VPN 1-1 Mapping Statistics ..............................................................................................124
7.19 The IPSec Monitor Screen .......................................................................................................... 125
7.19.1 Regular Expressions in Searching IPSec SAs ................................................................... 126
7.20 TheApp Patrol Screen ................................................................................................................ 126
7.21 The Content Filter Screen .......................................................................................................... 128
7.22 The Log Screen ........................................................................................................................... 129
7.22.1 View AP Log ...................................................................................................................... 132
7.22.2 Dynamic Users Log ............................................................................................................ 134
Chapter 8
Licensing...........................................................................................................................................136
8.1 Overview ....................................................................................................................................... 136
8.1.1 What You Can Do in this Chapter ..................................................................................... 136
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8.1.2 What you Need to Know ....................................................................................................136
8.2 Registration Screen ...................................................................................................................... 137
8.3 Service Screen .............................................................................................................................. 137
8.4 App Patrol Signature Update Screen ....................................................................................... 138
Chapter 9
Wireless.............................................................................................................................................141
9.1 Overview ....................................................................................................................................... 141
9.1.1 What You Can Do in this Chapter ..................................................................................... 141
9.1.2 What You Need to Know ................................................................................................... 141
9.2 Controller Screen ......................................................................................................................... 142
9.3 AP Management Screen ............................................................................................................ 143
9.3.1 Add/Edit AP List .................................................................................................................. 145
9.3.2 Port Setting Edit ................................................................................................................... 148
9.3.3 VLAN Add/Edit .................................................................................................................... 148
9.3.4 AP Policy .............................................................................................................................. 150
9.3.5 AP Group ............................................................................................................................. 151
9.3.6 AP Group Add/Edit ............................................................................................................. 152
9.3.7 Firmware ............................................................................................................................... 158
9.4 MON Mode ................................................................................................................................... 160
9.4.1 Add/Edit Rogue/Friendly List .............................................................................................. 161
9.5 Auto Healing ................................................................................................................................. 162
9.6 RTLS ................................................................................................................................................. 163
9.6.1 Before You Begin ................................................................................................................. 164
9.7 Technical Reference .................................................................................................................... 165
9.7.1 Dynamic Channel Selection .............................................................................................. 165
9.7.2 Disassociating and Delaying Connections ...................................................................... 166
9.7.3 Load Balancing ................................................................................................................... 167
Chapter 10
Interfaces..........................................................................................................................................169
10.1 Interface Overview .................................................................................................................... 169
10.1.1 What You Can Do in this Chapter ................................................................................... 169
10.1.2 What You Need to Know ................................................................................................. 169
10.2 Port Role Screen ......................................................................................................................... 171
10.3 Ethernet Screen .......................................................................................................................... 172
10.3.1 Ethernet Edit ...................................................................................................................... 174
10.3.2 Object References ............................................................................................................ 180
10.3.3 Add/Edit DHCP Extended Options ................................................................................. 181
10.4 PPP Interfaces ............................................................................................................................. 183
10.4.1 PPP Interface Summary .................................................................................................... 184
10.4.2 PPP Interface Add or Edit ................................................................................................ 185
10.5 VLAN Interfaces ......................................................................................................................... 189
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10.5.1 VLAN Interface Summary Screen .................................................................................... 190
10.5.2 VLAN Interface Add/Edit ................................................................................................191
10.6 Bridge Interfaces ........................................................................................................................ 196
10.6.1 Bridge Interface Summary ............................................................................................... 198
10.6.2 Bridge Interface Add/Edit ............................................................................................... 199
10.7 Virtual Interfaces ......................................................................................................................... 204
10.7.1 Virtual Interfaces Add/Edit ............................................................................................... 204
10.8 Interface Technical Reference ................................................................................................. 206
Chapter 11
Trunks ................................................................................................................................................210
11.1 Overview ..................................................................................................................................... 210
11.1.1 What You Can Do in this Chapter ................................................................................... 210
11.1.2 What You Need to Know ................................................................................................. 210
11.2 The Trunk Screen ......................................................................................................................... 213
11.2.1 Configuring a User-Defined Trunk ................................................................................... 214
11.2.2 Configuring the System Default Trunk ............................................................................ 216
Chapter 12
Policy and Static Routes..................................................................................................................218
12.1 Policy and Static Routes Overview ........................................................................................... 218
12.1.1 What You Can Do in this Chapter ................................................................................... 218
12.1.2 What You Need to Know ................................................................................................. 218
12.2 Policy Route Screen .................................................................................................................. 220
12.2.1 Policy Route Add/Edit Screen ......................................................................................... 222
12.3 IP Static Route Screen ................................................................................................................ 226
12.3.1 Static Route Add/Edit Screen .......................................................................................... 226
12.4 Policy Routing Technical Reference ........................................................................................227
Chapter 13
DDNS .................................................................................................................................................229
13.1 DDNS Overview ........................................................................................................................... 229
13.1.1 What You Can Do in this Chapter ................................................................................... 229
13.1.2 What You Need to Know ................................................................................................. 229
13.2 The DDNS Screen ........................................................................................................................ 230
13.2.1 The Dynamic DNS Add/Edit Screen ................................................................................ 231
Chapter 14
NAT....................................................................................................................................................234
14.1 NAT Overview ............................................................................................................................. 234
14.1.1 What You Can Do in this Chapter ................................................................................... 234
14.1.2 What You Need to Know ................................................................................................. 234
14.2 The NAT Screen ........................................................................................................................... 235
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14.2.1 The NAT Add/Edit Screen .................................................................................................236
14.3 NAT Technical Reference .......................................................................................................... 239
Chapter 15
VPN 1-1 Mapping.............................................................................................................................241
15.1 VPN 1-1 Mapping Overview ...................................................................................................... 241
15.1.1 What You Can Do in this Chapter ................................................................................... 241
15.1.2 What You Need to Know ................................................................................................. 242
15.2 The VPN 1-1 Mapping General Screen .................................................................................... 242
15.2.1 The VPN 1-1 Mapping Edit Screen .................................................................................. 243
15.3 The VPN 1-1 Mapping Profile Screen ........................................................................................244
Chapter 16
HTTP Redirect....................................................................................................................................246
16.1 Overview ..................................................................................................................................... 246
16.1.1 What You Can Do in this Chapter ................................................................................... 246
16.1.2 What You Need to Know ................................................................................................. 246
16.2 The HTTP Redirect Screen .......................................................................................................... 247
16.2.1 The HTTP Redirect Add/Edit Screen ................................................................................ 248
Chapter 17
SMTP Redirect...................................................................................................................................250
17.1 Overview ..................................................................................................................................... 250
17.1.1 What You Can Do in this Chapter ................................................................................... 250
17.1.2 What You Need to Know ................................................................................................. 250
17.2 The SMTP Redirect Screen ......................................................................................................... 251
17.2.1 The SMTP Redirect Edit Screen ........................................................................................ 252
Chapter 18
ALG....................................................................................................................................................254
18.1 ALG Overview ............................................................................................................................. 254
18.1.1 What You Can Do in this Chapter ................................................................................... 254
18.1.2 What You Need to Know ................................................................................................. 254
18.1.3 Before You Begin ............................................................................................................... 255
18.2 The ALG Screen .......................................................................................................................... 255
Chapter 19
UPnP...................................................................................................................................................256
19.1 Overview ..................................................................................................................................... 256
19.2 What You Need to Know ........................................................................................................... 256
19.2.1 NAT Traversal ..................................................................................................................... 256
19.2.2 Cautions with UPnP ........................................................................................................... 257
19.3 UPnP Screen ................................................................................................................................ 257
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19.4 Technical Reference .................................................................................................................. 258
19.4.1 Using UPnP in Windows XP Example ................................................................................ 258
19.4.2 Web Configurator Easy Access ....................................................................................... 260
Chapter 20
IP/MAC Binding................................................................................................................................263
20.1 IP/MAC Binding Overview ......................................................................................................... 263
20.1.1 What You Can Do in this Chapter ................................................................................... 263
20.1.2 What You Need to Know ................................................................................................. 263
20.2 IP/MAC Binding Summary Screen ............................................................................................ 264
20.2.1 IP/MAC Binding Edit .......................................................................................................... 265
20.2.2 Static DHCP Edit ................................................................................................................ 266
20.3 IP/MAC Binding Exempt List ....................................................................................................... 266
Chapter 21
Layer 2 Isolation...............................................................................................................................268
21.1 Overview ..................................................................................................................................... 268
21.1.1 What You Can Do in this Chapter ................................................................................... 268
21.2 Layer-2 Isolation General Screen ............................................................................................. 269
21.3 White List Screen ........................................................................................................................ 269
21.3.1 Add/Edit White List Rule ................................................................................................... 270
Chapter 22
IPnP....................................................................................................................................................272
22.1 Overview ..................................................................................................................................... 272
22.1.1 What You Can Do in this Chapter ................................................................................... 272
22.2 IPnP Screen .................................................................................................................................. 273
Chapter 23
Web Authentication.........................................................................................................................274
23.1 Overview ..................................................................................................................................... 274
23.1.1 What You Can Do in this Chapter ................................................................................... 274
23.1.2 What You Need to Know ................................................................................................. 275
23.2 Web Authentication ................................................................................................................... 275
23.2.1 General Screen ................................................................................................................. 275
23.2.2 User-aware Access Control Example ............................................................................. 279
23.2.3 Authentication Type Screen ........................................................................................... 285
23.2.4 Custom Web Portal / User Agreement File Screen ...................................................... 290
23.2.5 Facebook Wi-Fi Screen ..................................................................................................... 291
23.3 Walled Garden .......................................................................................................................... 294
23.3.1 General Screen ................................................................................................................. 294
23.3.2 URL Base Screen ............................................................................................................... 295
23.3.3 Domain/IP Base Screen ................................................................................................... 297
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23.3.4 Walled Garden Login Example ....................................................................................... 299
23.4 Advertisement Screen .............................................................................................................. 299
23.4.1 Adding/Editing an Advertisement URL .......................................................................... 300
Chapter 24
Security Policy..................................................................................................................................302
24.1 Overview ..................................................................................................................................... 302
24.1.1 What You Can Do in this Chapter ................................................................................... 302
24.1.2 What You Need to Know ................................................................................................. 303
24.2 Security Policy Control Screen .................................................................................................. 304
24.2.1 Configuring the Security Policy Control Screen ............................................................ 305
24.2.2 Add/Edit Policy Control Rule .......................................................................................... 307
24.3 Session Control Screen ............................................................................................................... 309
24.3.1 Add/Edit a Session Limit Rule ..........................................................................................311
24.4 Security Policy Configuration Example .................................................................................... 312
24.5 Security Policy Example Applications ......................................................................................314
Chapter 25
Billing.................................................................................................................................................316
25.1 Overview ..................................................................................................................................... 316
25.1.1 What You Can Do in this Chapter ................................................................................... 316
25.1.2 What You Need to Know ................................................................................................. 316
25.2 The General Screen .................................................................................................................. 316
25.3 The Billing Profile Screen ............................................................................................................ 318
25.3.1 The Account Generator Screen ...................................................................................... 320
25.3.2 The Account Redeem Screen ......................................................................................... 323
25.3.3 The Billing Profile Add/Edit Screen ................................................................................... 325
25.4 The Discount Screen .................................................................................................................. 326
25.4.1 The Discount Add/Edit Screen ......................................................................................... 328
25.5 The Payment Service General Screen .................................................................................... 328
25.5.1 The Payment Service Desktop View / Mobile View Screen ........................................ 330
Chapter 26
Printer ................................................................................................................................................334
26.1 Overview ..................................................................................................................................... 334
26.1.1 What You Can Do in this Chapter ................................................................................... 334
26.2 The General Setting Screen ...................................................................................................... 334
26.2.1 Add/Edit Printer Rule ......................................................................................................... 336
26.3 The Printout Configuration Screen ........................................................................................... 337
26.4 The Printer Manager Screen ..................................................................................................... 338
26.4.1 Edit Printer Manager ......................................................................................................... 339
26.4.2 Reports Overview .............................................................................................................. 340
26.4.3 Key Combinations ............................................................................................................. 340
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26.4.4 Daily Account Summary .................................................................................................. 340
26.4.5 Monthly Account Summary ............................................................................................. 341
26.4.6 Account Report Notes ..................................................................................................... 342
26.4.7 System Status ..................................................................................................................... 342
Chapter 27
Free Time...........................................................................................................................................344
27.1 Overview ..................................................................................................................................... 344
27.1.1 What You Can Do in this Chapter ................................................................................... 344
27.2 The Free Time Screen ................................................................................................................. 344
Chapter 28
SMS....................................................................................................................................................348
28.1 Overview ..................................................................................................................................... 348
28.1.1 What You Can Do in this Chapter ................................................................................... 348
28.2 The SMS Screen ........................................................................................................................... 348
Chapter 29
IPSec VPN .........................................................................................................................................350
29.1 Virtual Private Networks (VPN) Overview ................................................................................. 350
29.1.1 What You Can Do in this Chapter ................................................................................... 350
29.1.2 What You Need to Know ................................................................................................. 351
29.1.3 Before You Begin ............................................................................................................... 351
29.2 The VPN Connection Screen ..................................................................................................... 352
29.2.1 The VPN Connection Add/Edit Screen .......................................................................... 353
29.3 The VPN Gateway Screen ........................................................................................................ 359
29.3.1 The VPN Gateway Add/Edit Screen .............................................................................. 360
29.4 IPSec VPN Background Information ......................................................................................... 366
Chapter 30
Bandwidth Management................................................................................................................377
30.1 Overview ..................................................................................................................................... 377
30.1.1 What You Can Do in this Chapter ................................................................................... 377
30.1.2 What You Need to Know ................................................................................................ 377
30.2 The Bandwidth Management Screen ...................................................................................... 381
30.2.1 The Bandwidth Management Add/Edit Screen ............................................................ 383
Chapter 31
Application Patrol............................................................................................................................387
31.1 Overview ..................................................................................................................................... 387
31.1.1 What You Can Do in this Chapter ................................................................................... 387
31.1.2 What You Need to Know ................................................................................................ 387
31.2 Application Patrol Profile ........................................................................................................... 388
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31.2.1 Add/Edit Application Patrol Profile ................................................................................ 389
31.2.2 Add/Edit Application Patrol Profile Rule Application ................................................... 390
Chapter 32
Content Filtering...............................................................................................................................392
32.1 Overview ..................................................................................................................................... 392
32.1.1 What You Can Do in this Chapter ................................................................................... 392
32.1.2 What You Need to Know ................................................................................................. 392
32.1.3 Before You Begin ............................................................................................................... 393
32.2 Content Filter Profile Screen ...................................................................................................... 394
32.2.1 Add/Edit Content Filter Profile .........................................................................................396
32.3 Content Filter Trusted Web Sites Screen ................................................................................. 402
32.4 Content Filter Forbidden Web Sites Screen ............................................................................ 403
32.5 Content Filter Technical Reference ......................................................................................... 404
Chapter 33
Zones.................................................................................................................................................406
33.1 Zones Overview .......................................................................................................................... 406
33.1.1 What You Can Do in this Chapter ................................................................................... 406
33.1.2 What You Need to Know ................................................................................................. 407
33.2 The Zone Screen ......................................................................................................................... 407
33.2.1 Add/Edit Zone ................................................................................................................... 408
Chapter 34
User/Group.......................................................................................................................................410
34.1 Overview ..................................................................................................................................... 410
34.1.1 What You Can Do in this Chapter ................................................................................... 410
34.1.2 What You Need To Know ................................................................................................. 410
34.2 User Summary Screen ................................................................................................................ 412
34.2.1 User Add/Edit Screen ........................................................................................................ 413
34.3 User Group Summary Screen .................................................................................................... 416
34.3.1 Group Add/Edit Screen .................................................................................................... 416
34.4 User/Group Setting Screen ....................................................................................................... 417
34.4.1 Default User Settings Edit Screens ................................................................................... 420
34.4.2 User Aware Login Example .............................................................................................. 421
34.5 MAC Address Screen ................................................................................................................ 422
34.5.1 Add/Edit MAC Address ....................................................................................................423
34.6 User /Group Technical Reference ............................................................................................ 423
Chapter 35
AP Profile...........................................................................................................................................425
35.1 Overview ..................................................................................................................................... 425
35.1.1 What You Can Do in this Chapter ................................................................................... 425
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35.1.2 What You Need To Know ................................................................................................. 425
35.2 Radio Screen .............................................................................................................................. 426
35.2.1 Add/Edit Radio Profile ...................................................................................................... 428
35.3 SSID Screen ................................................................................................................................. 432
35.3.1 SSID List ............................................................................................................................... 432
35.3.2 Add/Edit SSID Profile ......................................................................................................... 433
35.3.3 Security List ......................................................................................................................... 435
35.3.4 Add/Edit Security Profile ................................................................................................... 436
35.3.5 MAC Filter List ..................................................................................................................... 439
35.3.6 Add/Edit MAC Filter Profile ............................................................................................... 439
Chapter 36
MON Profile.......................................................................................................................................441
36.1 Overview ..................................................................................................................................... 441
36.1.1 What You Can Do in this Chapter ................................................................................... 441
36.1.2 What You Need To Know ................................................................................................. 441
36.2 MON Profile ................................................................................................................................. 441
36.2.1 Add/Edit MON Profile ....................................................................................................... 442
36.3 Technical Reference .................................................................................................................. 444
Chapter 37
Application.......................................................................................................................................446
37.1 Overview ..................................................................................................................................... 446
37.1.1 What You Can Do in this Chapter ................................................................................... 447
37.2 Application Screen ..................................................................................................................... 447
37.2.1 Add Application Rule ....................................................................................................... 448
37.3 Application Group Screen ....................................................................................................... 451
37.3.1 Add Application Group Rule ........................................................................................... 452
Chapter 38
Addresses.........................................................................................................................................453
38.1 Overview ..................................................................................................................................... 453
38.1.1 What You Can Do in this Chapter ................................................................................... 453
38.1.2 What You Need To Know ................................................................................................. 453
38.2 Address Summary Screen .......................................................................................................... 453
38.2.1 Address Add/Edit Screen .................................................................................................454
38.3 Address Group Summary Screen ..............................................................................................455
38.3.1 Address Group Add/Edit Screen ..................................................................................... 456
Chapter 39
Service ..............................................................................................................................................458
39.1 Overview ..................................................................................................................................... 458
39.1.1 What You Can Do in this Chapter ................................................................................... 458
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39.1.2 What You Need to Know ................................................................................................. 458
39.2 The Service Summary Screen .................................................................................................... 459
39.2.1 The Service Add/Edit Screen ........................................................................................... 460
39.3 The Service Group Summary Screen ....................................................................................... 461
39.3.1 The Service Group Add/Edit Screen ............................................................................... 462
Chapter 40
Schedules.........................................................................................................................................464
40.1 Overview ..................................................................................................................................... 464
40.1.1 What You Can Do in this Chapter ................................................................................... 464
40.1.2 What You Need to Know ................................................................................................. 464
40.2 The Schedule Summary Screen ................................................................................................ 465
40.2.1 The One-Time Schedule Add/Edit Screen ..................................................................... 466
40.2.2 The Recurring Schedule Add/Edit Screen ...................................................................... 467
40.3 The Schedule Group Summary Screen ................................................................................... 468
40.3.1 The Schedule Group Add/Edit Screen ........................................................................... 468
Chapter 41
AAA Server .......................................................................................................................................470
41.1 Overview ..................................................................................................................................... 470
41.1.1 RADIUS Server .................................................................................................................... 470
41.1.2 What You Can Do in this Chapter ................................................................................... 470
41.1.3 What You Need To Know ................................................................................................. 470
41.2 RADIUS Server Summary ............................................................................................................. 471
41.2.1 Adding/Editing a RADIUS Server ..................................................................................... 471
Chapter 42
Authentication Method ...................................................................................................................475
42.1 Overview ..................................................................................................................................... 475
42.1.1 What You Can Do in this Chapter ................................................................................... 475
42.1.2 Before You Begin ............................................................................................................... 475
42.2 Authentication Method Objects .............................................................................................. 475
42.2.1 Creating an Authentication Method Object ................................................................ 476
Chapter 43
Certificates .......................................................................................................................................478
43.1 Overview ..................................................................................................................................... 478
43.1.1 What You Can Do in this Chapter ................................................................................... 478
43.1.2 What You Need to Know ................................................................................................. 478
43.1.3 Verifying a Certificate ...................................................................................................... 480
43.2 The My Certificates Screen ........................................................................................................ 481
43.2.1 The My Certificates Add Screen ..................................................................................... 482
43.2.2 The My Certificates Edit Screen ....................................................................................... 484
Table of Contents
UAG Series User’s Guide
17
43.2.3 The My Certificates Import Screen ................................................................................. 487
43.3 The Trusted Certificates Screen ................................................................................................ 488
43.3.1 The Trusted Certificates Edit Screen ............................................................................... 489
43.3.2 The Trusted Certificates Import Screen .......................................................................... 492
Chapter 44
ISP Accounts.....................................................................................................................................494
44.1 Overview ..................................................................................................................................... 494
44.1.1 What You Can Do in this Chapter ................................................................................... 494
44.2 ISP Account Summary ................................................................................................................ 494
44.2.1 ISP Account Add/Edit ...................................................................................................... 495
Chapter 45
System...............................................................................................................................................497
45.1 Overview ..................................................................................................................................... 497
45.1.1 What You Can Do in this Chapter ................................................................................... 497
45.2 Host Name ................................................................................................................................... 498
45.3 USB Storage ................................................................................................................................. 498
45.4 Date and Time ............................................................................................................................ 499
45.4.1 Pre-defined NTP Time Servers List ..................................................................................... 502
45.4.2 Time Server Synchronization ............................................................................................ 502
45.5 Console Port Speed ................................................................................................................... 503
45.6 DNS Overview ............................................................................................................................. 504
45.6.1 DNS Server Address Assignment ...................................................................................... 504
45.6.2 Configuring the DNS Screen ............................................................................................ 504
45.6.3 Address Record ................................................................................................................ 507
45.6.4 PTR Record ......................................................................................................................... 507
45.6.5 Adding an Address/PTR Record ...................................................................................... 507
45.6.6 CNAME Record ................................................................................................................. 508
45.6.7 Adding a CNAME Record ................................................................................................ 508
45.6.8 Domain Zone Forwarder ................................................................................................. 509
45.6.9 Adding a Domain Zone Forwarder ................................................................................. 509
45.6.10 MX Record ...................................................................................................................... 510
45.6.11 Adding a MX Record ...................................................................................................... 510
45.6.12 Adding a DNS Service Control Rule .............................................................................. 511
45.7 WWW Overview .......................................................................................................................... 512
45.7.1 Service Access Limitations ............................................................................................... 512
45.7.2 System Timeout .................................................................................................................. 512
45.7.3 HTTPS ................................................................................................................................... 512
45.7.4 Configuring WWW Service Control ................................................................................. 513
45.7.5 Service Control Rules ........................................................................................................ 516
45.7.6 Customizing the WWW Login Page ................................................................................ 517
45.7.7 HTTPS Example ................................................................................................................... 522
Table of Contents
UAG Series User’s Guide
18
45.8 SSH ............................................................................................................................................. 529
45.8.1 How SSH Works .................................................................................................................. 530
45.8.2 SSH Implementation on the UAG .................................................................................... 531
45.8.3 Requirements for Using SSH ..............................................................................................531
45.8.4 Configuring SSH ................................................................................................................. 531
45.8.5 Secure Telnet Using SSH Examples .................................................................................. 532
45.9 Telnet ........................................................................................................................................... 534
45.9.1 Configuring Telnet ............................................................................................................. 534
45.10 FTP .............................................................................................................................................. 535
45.10.1 Configuring FTP ................................................................................................................ 535
45.11 SNMP ......................................................................................................................................... 536
45.11.1 Supported MIBs ............................................................................................................... 537
45.11.2 SNMP Traps ....................................................................................................................... 538
45.11.3 Configuring SNMP ........................................................................................................... 538
45.12 Authentication Server .............................................................................................................. 539
45.12.1 Add/Edit Trusted RADIUS Client .................................................................................... 541
45.13 Language ................................................................................................................................. 542
45.14 Zyxel One Network (ZON) Utility ............................................................................................. 542
45.14.1 Zyxel One Network (ZON) System Screen .................................................................... 543
Chapter 46
Log and Report.................................................................................................................................545
46.1 Overview ..................................................................................................................................... 545
46.1.1 What You Can Do In this Chapter .................................................................................. 545
46.2 Email Daily Report ....................................................................................................................... 545
46.3 Log Settings Screens .................................................................................................................. 547
46.3.1 Log Settings Summary ...................................................................................................... 548
46.3.2 Edit System Log Settings .................................................................................................. 549
46.3.3 Edit Log on USB Storage Setting ..................................................................................... 553
46.3.4 Edit Remote Server Log Settings ..................................................................................... 554
46.3.5 Log Category Settings Screen ......................................................................................... 556
Chapter 47
File Manager ....................................................................................................................................560
47.1 Overview ..................................................................................................................................... 560
47.1.1 What You Can Do in this Chapter ................................................................................... 560
47.1.2 What you Need to Know .................................................................................................. 560
47.2 The Configuration File Screen ................................................................................................... 562
47.3 The Firmware Package Screen ................................................................................................ 566
47.4 The Shell Script Screen .............................................................................................................. 567
Chapter 48
Diagnostics.......................................................................................................................................570
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UAG Series User’s Guide
19
48.1 Overview ..................................................................................................................................... 570
48.1.1 What You Can Do in this Chapter ................................................................................... 570
48.2 The Diagnostics Screen .............................................................................................................. 570
48.2.1 The Diagnostic Collect on AP Screen ............................................................................. 571
48.2.2 The Diagnostics Files Screen ............................................................................................572
48.3 The Packet Capture Screen ...................................................................................................... 573
48.3.1 The Packet Capture Files Screen .................................................................................... 576
48.4 The Core Dump Screen ............................................................................................................. 577
48.4.1 The Core Dump Files Screen ............................................................................................ 577
48.5 The System Log Screen .............................................................................................................. 578
48.6 The Network Tool Screen ........................................................................................................... 579
48.7 The Wireless Frame Capture Screen ........................................................................................580
48.7.1 The Wireless Frame Capture Files Screen ...................................................................... 582
Chapter 49
Packet Flow Explore ........................................................................................................................584
49.1 Overview ..................................................................................................................................... 584
49.1.1 What You Can Do in this Chapter ................................................................................... 584
49.2 The Routing Status Screen ......................................................................................................... 584
49.3 The SNAT Status Screen .............................................................................................................. 589
Chapter 50
Reboot...............................................................................................................................................593
50.1 Overview ..................................................................................................................................... 593
50.1.1 What You Need To Know ................................................................................................. 593
50.2 The Reboot Screen ..................................................................................................................... 593
Chapter 51
Shutdown..........................................................................................................................................594
51.1 Overview ..................................................................................................................................... 594
51.1.1 What You Need To Know ................................................................................................. 594
51.2 The Shutdown Screen ................................................................................................................ 594
Chapter 52
Troubleshooting................................................................................................................................595
52.1 Resetting the UAG ...................................................................................................................... 601
52.2 Getting More Troubleshooting Help .........................................................................................601
Appendix A Customer Support ..................................................................................................... 602
Appendix B Legal Information....................................................................................................... 608
Index.................................................................................................................................................621
UAG Series User’s Guide
20
CHAPTER 1
Introduction
1.1 Overview
This User’s Guide covers the following models: UAG2100, UAG4100 and UAG5100.
The UAG is a comprehensive service gateway. The UAG combines an IEEE 802.11n wireless access point,
router, 4-port switch and service gateway in one box. If you have a "statement printer", such as SP350E,
you can connect it directly to the UAG, allowing you to easily print subscriber statements. The UAG is
ideal for offices, coffee shops, libraries, hotels and airport terminals catering to subscribers that seek
Internet access. You should have an Internet account already set up and have been given usernames,
passwords etc. required for Internet access.
You can use web authentication to allow guests to access the network only after they authenticate with
the UAG through a specifically designated login web page. You can also forward the authenticated
client's e-mail messages to a specific SMTP server.
Table 1 UAG Series Comparison Table
FEATURES UAG2100 UAG4100 UAG5100
SMS Service Subscription
V
IPSec VPN (Site-to-Site) V
Content Filtering V
Application Patrol V
Local AP (Built-in Wireless LAN Module) V V
Drop-in Mode V
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ZyXEL UAG2100 User guide

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