VA27E Series
LCD Monitor
User Guide
ii
Copyright © 2019 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
Table of contents
Notices ......................................................................................................... iv
Care & Cleaning ......................................................................................... vii
1.1 Welcome! ...................................................................................... 1-1
1.2 Package contents ......................................................................... 1-1
1.3 Assembling the monitor .............................................................. 1-2
1.4 Connect cables ............................................................................. 1-3
1.4.1 Rear of the LCD monitor ................................................. 1-3
Installaion ....................................................................................... 1-4
1.4.2 Sixsidesgure ................................................................ 1-5
1.5 Monitor introduction .................................................................... 1-6
1.5.1 UsingtheControlsbutton .............................................. 1-6
2.1 Detachingthearm/stand(forVESAwallmount) ............ 2-1
2.2 Adjusting the monitor .................................................................. 2-2
3.1 OSD (On-Screen Display) menu ................................................. 3-1
3.1.1 Howtorecongure .......................................................... 3-1
3.1.2 OSDFunctionIntroduction .............................................. 3-2
3.2 Specications ............................................................................. 3-11
3.3 Troubleshooting (FAQ) .............................................................. 3-12
3.4 Supported Timing List ............................................................... 3-13
iii
A third-party certification according to ISO 14024
Say hello
to a more sustainable product
IT products are associated with a wide range of sustainability risks
throughout their life cycle. Human rights violations are common in the
factories. Harmful substances are used both in products and their
manufacture. Products can often have a short lifespan because of poor
ergonomics, low quality and when they are not able to be repaired or
upgraded.
This product is a better choice. It meets all the criteria in TCO Certified,
the world’s most comprehensive sustainability certification for IT
products. Thank you for making a responsible product choice, that help
drive progress towards a more sustainable future!
Criteria in TCO Certified have a life-cycle perspective and balance
environmental and social responsibility. Conformity is verified by
independent and approved verifiers that specialize in IT products, social
responsibility or other sustainability issues. Verification is done both
before and after the certificate is issued, covering the entire validity
period. The process also includes ensuring that corrective actions are
implemented in all cases of factory non-conformities. And last but not
least, to make sure that the certification and independent verification is
accurate, both TCO Certified and the verifiers are reviewed regularly.
Want to know more?
Read information about TCO Certified, full criteria documents, news and
updates at tcocertified.com. On the website you’ll also find our Product
Finder, which presents a complete, searchable listing of certified
products.
Toward sustainable IT products
iv
Notices
Federal Communications Commission Statement
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubject
tothefollowingtwoconditions:
• Thisdevicemaynotcauseharmfulinterference.
• Thisdevicemustacceptanyinterferencereceivedincluding
interferencethatmaycauseundesiredoperation.
Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfora
ClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimits
aredesignedtoprovidereasonableprotectionagainstharmfulinterference
inaresidentialinstallation.Thisequipmentgenerates,usesandcan
radiateradiofrequencyenergyand,ifnotinstalledandusedinaccordance
withmanufacturer’sinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterferencewill
notoccurinaparticularinstallation.Ifthisequipmentdoescauseharmful
interferencetoradioortelevisionreception,whichcanbedeterminedby
turningtheequipmentoffandon,theuserisencouragedtotrytocorrect
theinterferencebyoneormoreofthefollowingmeasures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmenttoanoutletonacircuitdifferentfromthatto
whichthereceiverisconnected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
AsanEnergyStar® Partner,ourcompanyhasdetermined
thatthisproductmeetstheEnergyStar® guidelinesforenergy
efciency.
ThisproductqualiesforENERGYSTARinthefactorydefaultsettings
whichcanberestoredby“FactoryReset”functionintheOSDmenu.
Changingthefactorydefaultsettingsorenablingotherfeaturesmay
increasepowerconsumptionthatcouldexceedtheENERGYSTAR
speciedlimit.
Canadian Department of Communications Statement
ThisdigitalapparatusdoesnotexceedtheClassBlimitsforradio
noiseemissionsfromdigitalapparatussetoutintheRadioInterference
RegulationsoftheCanadianDepartmentofCommunications.
ThisclassBdigitalapparatuscomplieswithCanadianICES-003.
v
Safety information
• Beforesettingupthemonitor,carefullyreadallthedocumentationthat
camewiththepackage.
• Topreventfireorshockhazard,neverexposethemonitortorainor
moisture.
• Nevertrytoopenthemonitorcabinet.Thedangeroushighvoltages
insidethemonitormayresultinseriousphysicalinjury.
• Ifthepowersupplyisbroken,donottrytofixitbyyourself.Contacta
qualifiedservicetechnicianoryourretailer.
• Beforeusingtheproduct,makesureallcablesarecorrectlyconnected
andthepowercablesarenotdamaged.Ifyoudetectanydamage,
contactyourdealerimmediately.
• Slotsandopeningsonthebackortopofthecabinetareprovidedfor
ventilation.Donotblocktheseslots.Neverplacethisproductnearor
overaradiatororheatsourceunlessproperventilationisprovided.
• Themonitorshouldbeoperatedonlyfromthetypeofpowersource
indicatedonthelabel.Ifyouarenotsureofthetypeofpowersupplyto
yourhome,consultyourdealerorlocalpowercompany.
• Usetheappropriatepowerplugwhichcomplieswithyourlocalpower
standard.
• Donotoverloadpowerstripsandextensioncords.Overloadingcan
resultinfireorelectricshock.
• Avoiddust,humidity,andtemperatureextremes.Donotplacethe
monitorinanyareawhereitmaybecomewet.Placethemonitorona
stablesurface.
• Unplugtheunitduringalightningstormorifitwillnotbeusedfora
longperiodoftime.Thiswillprotectthemonitorfromdamagedueto
powersurges.
• Neverpushobjectsorspillliquidofanykindintotheslotsonthe
monitorcabinet.
• Toensuresatisfactoryoperation,usethemonitoronlywithULlisted
computerswhichhaveappropriateconfiguredreceptaclesmarked
between100~240VAC.
• Thesocket-outletshallbeinstalledneartheequipmentandshallbe
easilyaccessible
• Ifyouencountertechnicalproblemswiththemonitor,contacta
qualifiedservicer.
• Provideanearthingconnectionbeforethemainsplugisconnectedto
themains.And,whendisconnectingtheearthingconnection,besure
todisconnectafterpullingoutthemainsplugfromthemains.
vi
WARNING
Usageofotherthanspeciedhead-orearphonescanresultinhearing
lossduetoexcessivesoundpressures.
1.Donotdisposeofelectricalappliancesasunsorted
municipalwaste,useseparatecollectionfacilities.
2.Contactyourlocalgovernmentforinformationregardingthe
collectionsystemsavailable.
3.Ifelectricalappliancesaredisposedofinlandllsordumps,
hazardoussubstancescanleakintothegroundwaterandget
intothefoodchain,damagingyourhealthandwell-being.
4.Whenreplacingoldapplianceswithnewonce,theretaileris
legallyobligatedtotakebackyouroldappliancefordisposal
atleastforfreeofcharge.
vii
Care & Cleaning
• Beforeyouliftorrepositionyourmonitor,itisbettertodisconnectthe
cablesandpowercord.Followthecorrectliftingtechniqueswhen
positioningthemonitor.Whenliftingorcarryingthemonitor,graspthe
edgesofthemonitor.Donotliftthedisplaybythestandorthecord.
• Cleaning.Turnyourmonitoroffandunplugthepowercord.Cleanthe
monitorsurfacewithalint-free,non-abrasivecloth.Stubbornstains
mayberemovedwithaclothdampenedwithmildcleaner.
• Avoidusingacleanercontainingalcoholoracetone.Useacleaner
intendedforusewiththeLCD.Neverspraycleanerdirectlyonthe
screen,asitmaydripinsidethemonitorandcauseanelectricshock.
The following symptoms are normal with the monitor:
• Thescreenmayflickerduringtheinitialuseduetothenatureofthe
fluorescentlight.TurnoffthePowerSwitchandturnitonagainto
makesurethattheflickerdisappears.
• Youmayfindslightlyunevenbrightnessonthescreendependingon
thedesktoppatternyouuse.
• Whenthesameimageisdisplayedforhours,anafterimageofthe
previousscreenmayremainafterswitchingtheimage.Thescreenwill
recoverslowlyoryoucanturnoffthePowerSwitchforhours.
• Whenthescreenbecomesblackorflashes,orcannotworkanymore,
contactyourdealerorservicecentertofixit.Donotrepairthescreen
byyourself!
Conventions used in this guide
WARNING:Informationtopreventinjurytoyourselfwhentryingto
completeatask.
CAUTION:Informationtopreventdamagetothecomponents
whentryingtocompleteatask.
IMPORTANT:InformationthatyouMUSTfollowtocompletea
task.
NOTE:Tipsandadditionalinformationtoaidincompletingatask.
viii
Wheretondmoreinformation
Refertothefollowingsourcesforadditionalinformationandforproduct
andsoftwareupdates.
1. ASUS websites
TheASUSwebsitesworldwideprovideupdatedinformationonASUS
hardwareandsoftwareproducts.Refertohttp://www.asus.com
2. Optional documentation
Yourproductpackagemayincludeoptionaldocumentationthatmay
havebeenaddedbyyourdealer.Thesedocumentsarenotpartof
thestandardpackage.
1-1
ASUS LCD Monitor VA27E Series
1.1 Welcome!
ThankyouforpurchasingtheASUS®LCDmonitor!
ThelatestwidescreenLCDmonitorfromASUSprovidesacrisper,
broader,andbrighterdisplay,plusahostoffeaturesthatenhanceyour
viewingexperience.
Withthesefeatures,youcanenjoytheconvenienceanddelightfulvisual
experiencethatthemonitorbringsyou!
1.2 Package contents
Checkyourpackageforthefollowingitems:
LCD Monitor
Monitor Base
Monitorcolumn
QuickStartGuide
Warranty Card
1xPowerCord
1xHDMICable(optional)
1xVGACable(optional)
• Ifanyoftheaboveitemsisdamagedormissing,contactyourretailer
immediately.
• * AlsotheReplaceablepartsrequiredbytheTCOCertified.
1-2 Chapter 1: Product Introduction
1.3 Assembling the monitor
To assemble the monitor:
1. Placethedisplayatonaclothonthetable,Thenattachthebase
tothearmandxwiththescrewtojointhemtightly.Youcaneasily
tightenthescrewbyngers.
2. Adjustthemonitortotheanglethatismostcomfortableforyou.
1
2
-5 ~ 23
1-3
ASUS LCD Monitor VA27E Series
1.4 Connect cables
1.4.1 Rear of the LCD monitor
2
4
3
1
HDMI VGA
1. AC-INPort
2. HDMIPort
3. VGAPort
4. KensingtonLock
1-4 Chapter 1: Product Introduction
Installaion
1. Turnoffyourcomputerandunplugyourcomputer'spowercord.
2. ConnectthesignalcabletotheHDMI(optional)and/orVGA
(optional)and/orDVI(optional)inputsocketofthemonitor,and
theHDMI(optional)and/orVGA(optional)and/orDVI(optional)
outputsocketofthegraphicscardonthecomputer.Thentightenthe
thumbscrewsonthesignalcableconnector.
3. Insertthemonitorpowercableintothepowerportatthebackofthe
monitor.
4. Plugthepowercordsofyourcomputerandyourmonitorintoa
nearbyelectricaloutlet.
AC IN
D-SUB
A
B
or
HDMI
1-5
ASUS LCD Monitor VA27E Series
• POWERCORDspecificationsrefertopagev.
• Fortheinstallationofreplaceableparts,pleaserefertotheaboveinstallation
instructions.
• Usersmaygotothelocalservicenetworktoreplace/purchasethequalified
replaceableparts.
• Forlocalservicecentersandservicecontacts,pleasereferto
https://www.asus.com/support
1.4.2 Sixsidesgure
UNIT:mm(inch)
1-6 Chapter 1: Product Introduction
1.5 Monitor introduction
1.5.1 Using the Controls button
Usethecontrolbuttononthebackofthemonitortoadjusttheimage
settings.
1
2
3
4
5
1. MenuButton/Close:
• PressthisButtonentertheOSDmenu.
• ExittheOSDmenu
.
• Returntopreviousmenu.
• KeyLockedHotkey(*Note1)
2. Close/ReturnButton:
• ExittheOSDmenu
.
• Enter/selecttheicon(function)highlightedwhiletheOSDisactivated.
3. Inputsourcehotkey:
• Inputsourcehotkey
4. Brightnesshotkey:
• Brightnesshotkey
5. PowerButton:
• Poweron/offmonitorwhenmonitorispoweroff/on.
2-1
ASUS LCD Monitor VA27E Series
2.1 Detaching the arm/stand (for VESA wall
mount)
ThedetachablestandofthismonitorisspeciallydesignedforVESAwall
mount.
To detach the arm/stand
1. Disconnectpowerandsignalcables.Carefullyputthefrontofthe
monitorfacedownonacleantable.
2. Removethebase/standfromthemonitor.
• Werecommendthatyoucoverthetablesurfacewithsoftclothtoprevent
damagetothemonitor.
• TheVESAwallmountkit(100x100mm)ispurchasedseparately.
• UseonlytheULListedWallMountBracketwithminimumweight/load12kg
(Screwsize:M4x10mm).
2-2 Chapter 2: Setup
2.2 Adjusting the monitor
• Foroptimalviewing,werecommendthatyoulookatthefullfaceofthe
monitor,thenadjustthemonitortotheanglethatismostcomfortable
foryou.
• Holdthestandtopreventthemonitorfromfalling
whenyouchangeits
angle.
• Youcanadjustthemonitor’sanglefrom+23˚to-5˚.
-5 ~ 23
Itisnormalthatthemonitorslightlyshakeswhileyouadjusttheviewing
angle.
3-1
ASUS LCD Monitor VA27E Series
3.1 OSD (On-Screen Display) menu
3.1.1 Howtorecongure
Reading Mode
Darkroom Mode
Splendid
Standard Mode
Night View Mode
Theater Mode
Game Mode
Scenery Mode
sRGB Mode
Standard Mode VGA 1920x1080@60Hz
ASUS VA27E
1. PresstheMENUbuttontoactivatetheOSDmenu.
2. Pressthe and buttonstotogglebetweenoptionsinthe
Menu.Asyoumovefromoneicontoanother,theoptionnameis
highlighted.
3. ToselectthehighlighteditemonthemenupresstheCenterkey.
4. Pressthe and buttonstoselectthedesiredparameter.
5. PresstheCenterkeytoentertheslidebarandthenusethe or
buttons,accordingtotheindicatorsonthemenu,tomakeyour
changes.
3-2 Chapter 3: General Instruction
3.1.2 OSD Function Introduction
1. Splendid
Thisfunctioncontainseightsub-functionsthatyoucanselectfor
yourpreference.EachmodehastheResetselection,allowingyouto
maintainyoursettingorreturntothepresetmode.
Reading Mode
Darkroom Mode
Splendid
Standard Mode
Night View Mode
Theater Mode
Game Mode
Scenery Mode
sRGB Mode
Standard Mode VGA 1920x1080@60Hz
ASUS VA27E
• Standard Mode:Thisisthebestchoicefordocumenteditingwith
SPLENDID™VideoIntelligenceTechnology.
• sRGB Mode:Thisisthebestchoiceforviewingphotosandgraphics
fromPCs.
• Scenery Mode:Thisisthebestchoiceforsceneryphotodisplayingwith
SPLENDID™VideoIntelligenceTechnology.
• Theater Mode:Thisisthebestchoiceformoviewatchingwith
SPLENDID™VideoIntelligenceTechnology.
• Game Mode:ThisisthebestchoiceforgameplayingwithSPLENDID™
VideoIntelligenceTechnology.
• Night View Mode:Thisisthebestchoiceforplayingdark-scenegame
orwatchingdark-scenemoviewithSPLENDID™VideoIntelligence
Technology.
• Reading Mode :Thisisthebestchoiceforbookreading.
• Darkroom Mode :Thisisthebestchoiceforaweakambientlight
environmen.
• IntheStandardMode,theSaturation,SkinTone,Sharpness,andASCR
functionsarenotuser-configurable.
• InthesRGB,theSaturation,ColorTemp.,SkinTone,Sharpness,Brightness,
ContrastandASCRfunctionsarenotuser-configurable.
• IntheReadingMode,theSaturation,SkinTone,Sharpness,ASCR,contrast,
andColorTempfunctionsarenotuser-configurable.
3-3
ASUS LCD Monitor VA27E Series
2. Blue Light Filter
AdjusttheenergylevelofbluelightemittedfromLEDbacklight.
Blue Light Filter
Level 0
Level 3
Level 4
Level 2
Level 1
Standard Mode VGA 1920x1080@60Hz
ASUS VA27E
• Level 0:Nochange.
• Level 1~4:Thehigherthelevel,themorebluelightwillbereduced.
• WhenBlueLightFilterisactivated,thedefaultsettingsofStandardModewill
beautomaticallyimported.
• BetweenLevel1toLevel3,theBrightnessfunctionisuser-configurable.
• Level4isoptimizedsetting.ItiscompliancewithTUVLowBlueLight
Certification.TheBrightnessfunctionisnotuser-configurable.
Pleaserefertothefollowingtoalleviateeyestrains:
• Usersshouldtakesometimeawayfromthedisplayifworkingforlonghours.
Itisadvisedtotakeshortbreaks(atleast5mins)afteraround1hourof
continuousworkingatthecomputer.Takingshortandfrequentbreaksismore
effectivethanasinglelongerbreak.
• Tominimizeeyestrainanddrynessinyoureyes,usersshouldresttheeye
periodicallybyfocusingonobjectsthatarefaraway.
• Eyeexercisescanhelptoreduceseyestrain.Repeattheseexercisesoften.If
eyestraincontinuespleaseconsultaphysician.Eyeexercises:(1)Repeating
lookupanddown(2)Slowlyrollyoureyes(3)Moveyoureyesdiagonal.
• HighenergybluelightmayleadtoeyestrainandAMD(Age-RelatedMacular
Degeneration).Bluelightfiltertoreduce70%(max.)harmfulbluelightto
avoidingCVS(ComputerVisionSyndrome).
3-4 Chapter 3: General Instruction
3. Color
Selecttheimagecoloryoulikefromthisfunction.
Color
Brightness
Color Temp.
Skin Tone
Saturation
Contrast
Standard Mode VGA 1920x1080@60Hz
ASUS VA27E
• Brightness:Theadjustingrangeisfrom0to100.
• Contrast:Theadjustingrangeisfrom0to100.
• Saturation:Theadjustingrangeisfrom0to100.
• Color Temp.:Containsthreepresetcolormodes(Cool,Normal,Warm)
and User Mode.
• Skin Tone:ContainsthreecolormodesincludingReddish,Natural,and
Yellowish.
• IntheUserMode,colorsofR(Red),G(Green),andB(Blue)areuser-
configurable;theadjustingrangeisfrom0~100.
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