COMPRO IP540 User manual

IP540/IP540P

IP540(P) User’s Manual

may be copied or reproduced in any form or by any means without the prior

written consent of Compro Technology, Inc.

Compro, VideoMate, Poladyne, Play with Power, and the Compro logo are

trademarks of Compro Technology, Inc. Other names and marks are

trademarks of their respective owners.

COMPRO makes no warranties with respect to this documentation and

disclaims any implied warranties of merchantability, quality, or fitness for any

particular purpose. The information in this document is subject to change

without notice. COMPRO reserves the right to make revisions to this

publication without obligation to notify any person or entity of any such

changes.

Compro Technology, Inc.

www.comprousa.com

Tel. +886 2 2918 0169, Fax +886 2 2915 2389

4/F, No.12, Alley 6, Lane 45, Pao Shin Road Hsintein City, Taipei, Taiwan.

Support e-mail: [email protected]

IP540(P) User’s Manual

Table of Contents

Important Safety Notice............................................................................... 4

Product Overview ........................................................................................ 5

Package Contents ....................................................................................... 5

Product Description ..................................................................................... 6

Key Features .............................................................................................. 7

Specifications .............................................................................................. 8

System Requirements ................................................................................. 9

Hardware Installation ................................................................................ 10

Hardware Overview (Name of Each Part) ................................................. 10

Connect Your IP Camera .......................................................................... 11

Wireless Connection ................................................................................. 12

Mounting on the Wall or Ceiling ............................................................... 14

Software Installation .................................................................................. 15

Controls the IP camera in Internet Explorer .............................................. 29

Configuring the IP camera ........................................................................ 32

Access the IP Camera via iPhone/mobile device .................................... 49

Access the IP Camera via 3GPP Mobile Phone ....................................... 50

The Internet Setting ................................................................................... 51

DDNS Setup and Port Forwarding ............................................................ 52

Firmware Update........................................................................................ 56

Troubleshooting ........................................................................................ 57

Initial Hardware / Software Setup .............................................................. 57

Trouble with the ActiveX Client ................................................................. 59

Remote Viewing via Internet Explorer ....................................................... 62

IP540(P) User’s Manual

Important Safety Notice

Please follow the steps below to protect your IP camera:

 Please place the IP camera on a level surface and out of direct sun shine.

 Please keep the IP camera inside house and away from water, dust,

humidity or magnetic products.

 Please do not drop the IP Camera body to the floor; it may cause the

damage to main parts.

 Please do not disassemble or remodel the product, it may cause damage

or fire.

 Do not shake, move or disturb the IP camera when it is in operation, as

such actions may result in the malfunction of the device.

 Power off the IP Camera as soon as it is found smoking or smelt unusual.

 Please do not place the IP Camera around the heat sources, such as

television or microwave oven.

Please do not rotate your IP camera by hand. It may cause the damage of the

IP camera.

IP540(P) User’s Manual

Product Overview

Package Contents

Please check the package contents on your hand, if anything is missing,

please do not hesitate to contact with your local distributor.

Please do not use the adaptor that not from Compro technology, it may cause

damage of your IP camera.

IP540(P)

Network Camera

RJ-45 LAN

Cable

Power Adaptor

(12V, 2A)

Installation CD

Installation Guide

Screw for Ceiling Mount x 3

Screw Mount x 3

Camera pad x4

Wall plate

Power Cable

IP540(P) User’s Manual

Product Description

Compro IP540(P) camera series offers an advance 340-degree panning with

100-degree tilting mechanical design for continuous movement, ideal for live

monitoring locations need to follow a person or objects such as home,

warehouse, small business or restaurant lobby area.

Pan/Tilt with 10X digital zoom

IP540(P) delivers simultaneous H.264 and MPEG-4 or MJPEG video stream,

together with high performance megapixel sensor allowing for optimization in

image quality and network bandwidth. The camera provides 30 preset

positions and 1 preset sequence to monitor specific areas. Provided with

digital zoom feature, users can magnify any area on the real-time video

display by a maximum factor of 10

Day & Night Support for Any Lighting Condition

IP540(P) features an unique design of its class integrating a professional class

of light sensor IR solution for 24 hours 7 days surveillance under any lighting

condition. A light sensor will turn on an array of IR LEDs to illuminate the

scene automatically when the lighting condition is dark for image clarity and

switch off the IR LEDs when the lighting condition turns normal.

Two-way Audio Support

IP540(P) provides two-way audio support of a build-in microphone with an

audio jack for external speaker, allowing remote listening of the area via direct

voice communication or pre-recorder audio clips.

Easy Wireless Network Installation

802.11 b/g/n wireless LAN is supported via the WL150 USB upgrade module

with a simple and easy wireless installation process. (Optional Accessory)

Total Surveillance Solution for Home and Business

IP540(P) bundles a full range of applications to provide an intelligent

surveillance total solution - iWizard is a smart installer to turn the complicated

network camera installation to a simple and fast process; WebVUer is an

intuitive IE based video management software includes all the key features for

trouble-free monitoring home surveillance; ComproView is a powerful feature

rich 32 channels professional grade multi-camera video management solution

for business surveillance.

IP540(P) User’s Manual

PTZ I/O Alarm Expansion Box (Optional)

IP540(P) provides up to 6 alarm Inputs/Outputs function with an optional PTZ

I/O Alarm Expansion Box.

Power over Ethernet (PoE)

The Power-over-Ethernet technology is now supported. PoE technology

allows network camera to harness electrical power over Ethernet cable while

using it to carry data in/out of the camera, eliminating the need for a power

cable and adaptor when AC power outlet is not available or inconvenient on

site. *Note: only applicable to models containing P designation.

Key Features

 1/3" CMOS progressive scan sensor

 Pan, Tilt, 10x digital zoom

(Pan of 340 degrees, Tilt of 100 degrees)

 Day and night functionality with mechanical IR cut filter switching

 Built-in IR LEDs x12

 Supports real-time H.264, MPEG-4 and MJPEG compression (Triple

Codec)

 Supports dual streams simultaneously

 Image frame rate is up to 30 frames per second at 640x480 resolution

 Smart motion detection

 Two way audio with built-in MIC (External speaker not supplied)

 Support UPnP (Universal plug and play)

 Support 10/100 802.3/Ethernet

 Optional 802.11b/g/n WLAN upgrade module

 Supports local storage (MicroSD/SDHC)

 Easy to Install with IP Cam Wizard

 Remote Monitoring from 3GPP Mobile

 Bundle with powerful 32-channel IP video management software ---

ComproView

 Optional Digital I/O box for External Sensor and Alarm (3 In/3 Out)

 Supports Power-over-Ethernet (540P only)

IP540(P) User’s Manual

Specifications

Image Sensor

1/3" CMOS sensor

Lens

 Focal Length: 4.0 mm

 Max Aperture Ratio: F1.5

 Fixed iris

Pan range

-170° ~ +170° total of 340 degree

Tilt Range

-10° ~ +90° total of 100 degree

Max Speed

Pan 90°/Sec., Tilt 70°/Sec.

Zoom

10x digital zoom

Angle of View

60° horizontal

Focusing Range

0.5m ~ INF

Minimum

Illumination

 IR Mode: 0 lux; using built-in IR light in darkness

up to 15m

 Color Mode: 1.0 lux

Shutter Time

1/5 ~ 1/16000 Sec

Video

Compression

 H.264 (MPEG-4 Par t10)

 Motion JPEG

 MPEG-4 Part 2

Resolutions

160x120, 320 x 240, 640 x 480, 1280 x 1024

Frame Rate

 Up to 30 frames at 640 x 480

 Up to15 frames at 1280 x 1024

Video Streaming

Dual H.264, MJPEG or MPEG-4 video streams

Image Settings

 Adjustable image size and quality

 AGC, AWB, AES

 Configurable brightness, saturation and

sharpness

Audio

Communication

Two-way audio with built-in MIC

(S/N ratio 58 dB, 50-10000hz )

Audio

compression

G.711 PCM 64Kbit/sec

Audio input /

output

MIC input / Audio out

Security

User ID / Password protection

Supported

DDNS (iDDNS) / PPPoE / HTTP Server / DHCP

IP540(P) User’s Manual

Protocols

Client /NTP Client /DNS Client / FTP Client / SMTP

Client / ARP / ICMP/IPV4/ UDP / TCP/IP

Firmware

 Support UPnP

 Support online firmware update

ComproView

 Multiple channel management

 iDDNS service for dynamic IP and desktop

shortcut creation

 Recording search and playback

 Scheduled and event driven management

 Smart Detection

Internet Explorer

(ActiveX)

 Monitor the current condition of the monitor area

via Internet Explorer

 Capture a still image and save it in JPG format on

PC

 Alarm and event management: FTP, I/O alarm,

server notification and email

Supported devices

 PC, Laptop, Nettop, MID with IE/ActiveX support.

 Mobile phone, iPhone/iPod, PDA support in

MJPEG mode.

MJPEG Mode

Viewing of camera image via phone browsers

3GPP Mode

Viewing of camera image via 3G phones

(3GPP Streaming)

Operating

Condition

5 °C ~ 40 °C

Power Supply

PoE (802.3af PoE Class3) for 540P, DC 12V/2A

Dimensions

105 x 125.5 x 128.6 mm

System Requirements

 Computer with 1.7GHz processor and 512 MB memory or above

 Supported Operating Systems : Windows XP SP3, Vista SP1, Windows 7

x86/x64

 Supported Web Browsers (ActiveX): Internet Explorer 6 or later

IP540(P) User’s Manual

Hardware Installation

Hardware Overview (Name of Each Part)

Lens

IP Lamp

(Left)

Light Sensor

IP Lamp

(Right)

Microphone

LED

Light

Wireless

Adaptor

Connector

(USB type)

LAN

Port

MicroSD/SDHC Card

Slot

Microphon

e Input

Power

Conne

ctor

Audio Output

I/O Box Connector

Reset Button

IP540(P) User’s Manual

Connect Your IP Camera

The picture below shows the basic connection of IP540 camera:

1. LAN cable from hub/router to PC: If your LAN cable from PC has been

connected to the Cable/ADSL MODEM before, please re-connect it to the

LAN port of your hub/router.

2. LAN port on camera: Using the bundled RJ-45 LAN cable to connect IP

camera with the LAN port of your hub/router.

3. Wireless adaptor (Optional accessory): If you have purchase the

Compro USB wireless adaptor for wireless connection upgrade, please

plug it into the USB port of IP camera for wireless reception.

4. Power: Attach the power adaptor to the camera’s power socket and

connect it to the power outlet.

Please do not use the power adaptor that not from Compro Technology in the

IP camera.

IP540(P) User’s Manual

Connect Your Camera with PoE Feature

The illustrations below show how to set up your PoE-capable camera.

Connecting to a

PoE-capable LAN

switch

Connecting to a LAN switch

through a midspan

IP540(P) User’s Manual

Wireless Connection

With the IP540(P) wireless adaptor, you also have the option of using the

wireless connection method. Please keep in mind that you can only have one

active connection only, via LAN or wireless.

If user connects the IP camera on the intranet, then the same group of user

can share that IP camera to use. Please ensure that the wireless adaptor had

been securely fastened, otherwise it could lead to unstable connection.

1. The operation of the IP540(P) wireless network may be interfered should

there be other 2.4GHz devices working in the vicinity, e.g. microwave oven,

digital cordless camera, etc. You may experience slow frame rate or drops

in connection; up on such situation, we suggest that you try to move the IP

camera around the area or try to shut off other appliances.

2. Since wireless cameras cause interferences during transmission, you may

encounter erratic behaviors when there are more than 10x operating in

close proximity.

3. The default wireless connection method is via 802.11n standard and you

should experience a stable connection of up to 20 meters between the

access point and the camera unit. Your wireless performance may vary

depending on the operating environment, building material, etc.

IP540(P) User’s Manual

Mounting on the Wall or Ceiling

Tighten the ceiling plate with screws

Put the IP camera on the ceiling plate

Insert the fasten bracket into the camera

Make sure the fasten bracket is complete

insert to the camera

Push the fasten bracket to the right side

Use screwdriver to tighten the screw on the

fasten bracket.

IP540(P) User’s Manual

Software Installation

Before Compro software installation, user has to make sure the IP Camera is

beside you. The wizard of ComproView Installer on the installation CD will help

you to step-by-step install IP camera hardware and software on your system.

1. Insert the Compro software

installation CD to CD-ROM drive,

the installer will automatic start for

installation, please select the

display language at first.

2. Please click “IP Camera Setup”

and select IP540 / IP540P to install

your IP camera. Also, you can

select other icons to open the

related documents, browse CD

contents, or exit.

3. Step1: Connect your camera as the

picture shown, or you can click to

watch the tutorial video. After

connect all the network and power

cables, please click “Next”.

If you already connect your IP

camera cables, you can skip this

step and click “Next” to continue.

IP540(P) User’s Manual

4. Check the LED light of IP camera is

working properly. And click “Next” to

searching your camera.

5. If you see the Windows Security Alert

while searching your camera, please

click “Unblock”.

6. Step2: The wizard will search all the

available cameras from your local

network.

7. You can select your camera from the

list on the left side, and it will display

video live view and camera

information on the right side.

(You can double check the device

name with the MAC ID, the MAC ID

will be print in the serial number

sticker on the back side of IP camera

or in the package box)

IP540(P) User’s Manual

8. Step3: We recommend you input

the new password to protect your

system. Or you can click “Next” to

pass this process.

(The default password is “admin”)

9. Please check the camera name, date

and time settings.

10. Select your IP address configuration

by DHCP (Obtain IP address

automatically) or you can manually

input IP address information, allows

iWizard to auto configuration your

firewall, setup connection port, and

frequency of your local power.

11. Select the orientation of your IP

camera in Standard Position or

Ceiling Mount.

IP540(P) User’s Manual

12. Step4: If you already connect the

Compro wireless adaptor on your IP

camera, please click “Yes” and it will

search for the available SSID of

wireless AP/router, please select the

AP/router you want.

13. (For Wireless connection only.) Select

the encryption method and input

passphrase, then select the IP

address configuration.

14. Step5: If you want to use iDDNS

service, please click “Yes” and input

the address name you desire, then

click “Check Availability” to check

the input address name is not being

used by others. When it successes,

you can click “Create Shortcut” to

create the shortcut on your desktop

for more convenient use.

IP540(P) User’s Manual

The iDDNS is a free DDNS (Dynamic Domain Name Service) service from

Compro. If you are using floating IP, you need to apply the DDNS service to

create a hostname that points to your home or office IP address, and provides

easy-to-remember URL for quick access in anytime, anywhere. After

succeeded create the iDDNS address name, you only need to using http://xxx

(input by yourself).iddns.org to access your IP camera from browser.

If your local LAN and router have setup firewall to prevent attack from outside,

you have to setup the http port from your router.

For example, if you are setting the http port “2001” for your IP camera, your IP

camera address will be

http://xxx (input by yourself).iddns.org:2001

15. Step6: Here will display the old and

new settings, if ok, please click “Next”,

or click ”Previous” back to previous

settings.

16. Step7: System will save and reload

the new settings on your camera.

IP540(P) User’s Manual

17. Step8: The iWizard will running

network diagnostics on your network

settings and warning the inappropriate

settings. (In the picture below shows

the RTSP port is not correct setup, you

have to setup the same port as your

router for using the RTSP service.)

18. Step9: You can click the link on the

screen to direct access the web page

of your IP camera, and if you want to

setup another IP camera, please click

“Yes”, or click “No” to install the

ComproView software.

19. You can click “Install ComproView”

to install ComproView software on

your system or you can click “Main

Menu” to exit installation.

20. Select your language for

ComproView software installation.

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