Preparing Your Room for the
Polycom® Open Telepresence
Experience
™
(OTX
™
) 300
Installation
OTX 300 Hardware Version A | Software Version 2.7
3725-09853-001/A | September 2010
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 2 of 32
Trademark Information
Polycom®, the Polycom "Triangles" logo, and the names and marks associated with Polycom's products are
trademarks and/or service marks of Polycom, Inc. and are registered and/or common-law marks in the United
States and various other countries.
All other trademarks are property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.
© 2010, Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing
includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the
software contained within its products. The software is protected by United States copyright laws and
international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a
book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 3 of 32
Table of Contents
About This Document ................................................................................................................. 4
Will the OTX 300 Fit in My Selected Room? .............................................................................. 5
Physical Room Requirements .................................................................................................... 6
Ceiling Requirements ............................................................................................................ 6
Height ................................................................................................................................ 6
Color .................................................................................................................................. 6
Lighting .............................................................................................................................. 6
Front Wall Requirements ....................................................................................................... 9
Color .................................................................................................................................. 9
LAN Jacks ........................................................................................................................ 10
Analog Phone Jack .......................................................................................................... 10
Microphones .................................................................................................................... 10
Power Outlets .................................................................................................................. 10
Camera Bracket ............................................................................................................... 11
Obstructions..................................................................................................................... 11
Side Wall Requirements ...................................................................................................... 12
Color ................................................................................................................................ 12
Rear Wall Requirements ..................................................................................................... 12
Color ................................................................................................................................ 12
Obstructions..................................................................................................................... 13
Floor Requirements ............................................................................................................. 13
Material and Color ........................................................................................................... 13
Floor Support ................................................................................................................... 14
Levelness ......................................................................................................................... 14
Obstructions..................................................................................................................... 14
General Room Requirements .............................................................................................. 14
Windows .......................................................................................................................... 14
Doors ............................................................................................................................... 14
Chairs .............................................................................................................................. 15
Noise ................................................................................................................................ 15
Vibration ........................................................................................................................... 15
Power and Cooling .......................................................................................................... 16
Thermostat ....................................................................................................................... 16
Obstructions..................................................................................................................... 16
Delivery Requirements ............................................................................................................. 17
Network Requirements ............................................................................................................. 18
Summary Checklist of Room Requirements ............................................................................. 19
Appendix: OTX 300 Placement Plans ...................................................................................... 22
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 4 of 32
About This Document
The Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
document is intended for Polycom customers who have purchased an OTX 300 and are in the
process of preparing their room for the OTX installation. This document defines the room
characteristics (such as the room size, wall color, and power outlets), delivery requirements, and
network requirements needed to successfully deploy the Polycom OTX 300 telepresence solution.
Before you begin reviewing the installation requirements described in this document, you must first
know the answer to these questions:
• Are you planning to install the optional OTX Complete Experience Kit, which includes the OTX
rear wall and the lighting?
• Are you planning to install the standard Polycom Ceiling Microphone Arrays or the optional
tabletop microphones?
If you do not know the answer to these questions, refer to the Polycom OTX Technical Specifications
document at
http://support.polycom.com, speak to your Polycom sales representative, or speak to
your Polycom Project Manager (if one has been assigned to you).
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 5 of 32
Will the OTX 300 Fit in My Selected Room?
The first step in preparing for an OTX 300 installation is to make sure that the OTX will properly fit
into the room you selected. The following table can help you make that determination.
With Complete Experience Kit
(Includes OTX Rear Wall and Lights)
Without Complete Experience Kit
(Does Not Include OTX Rear Wall and
Lights)
Recommended
Room Size
22 ft 4½ in (6.82 m) wide x 15 ft 6 in
(4.72 m) deep x 8 ft 8 in (2.64 m) high
22 ft 4½ in (6.82 m) wide x 15 ft 6 in
(4.72 m) deep x 8 ft 8 in (2.64 m) high
Minimum Room
Size
22 ft 4½ in (6.82 m) wide x 15 ft 6 in
(4.72 m) deep x 8 ft 0 in (2.43 m) high
19 ft 0 in (5.79 m) wide x 13 ft 9 in (4.19
m) deep x 8 ft 0 in (2.43 m) high
Room Width
Considerations
If your room is wider than 22 ft 4½ in
(6.82 m) side-to-side, Polycom
recommends that you install the OTX in
the center of the room.
If your room is narrower than 22 ft 4½ in
(6.82 m) side-to-side but still meets the
minimum dimensions, the corners of the
room may be visible onscreen during
video calls.
Room Depth
Considerations
If your room is deeper than 15 ft 6 in
(4.72 m) front-to-back, Polycom
recommends that you install the OTX
against the front wall of the room as
shown on page 23 and leave unused
space behind the OTX rear wall.
If your room is shorter than 15 ft 6 in
(4.72 m) front-to-back but still meets the
minimum dimensions, the chairs may
not fit comfortably in the room.
If your room is deeper than 15 ft 6 in
(4.72 m) front-to-back, Polycom
recommends that you purchase the
Complete Experience Kit.
Room Height
Considerations
The maximum ceiling height is 14 ft 0 in
(4.26 m).
The maximum ceiling height is 14 ft 0 in
(4.26 m).
Placement Plans
See page 23 for the room placement
plan.
See page 24 for the room placement
plan.
• If your room does fit the size requirements listed in the table, continue through the rest of this
document to determine the other OTX room requirements.
• If your room does not meet the size requirements, you can modify the room or select a new one,
you can call your Polycom sales representative for assistance, or you can speak to your Polycom
Project Manager (if one has been assigned to you).
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 6 of 32
Physical Room Requirements
This section provides information about the:
• Ceiling requirements
• Front wall requirements
• Side wall requirements
• Rear wall requirements
• Floor requirements
• General room requirements
Ceiling Requirements
Height
• Recommended ceiling height: 8 ft 8 in (2.64 m)
• Maximum ceiling height: 14 ft (4.26 m)
• Minimum ceiling height: 8 ft (2.43 m)
These ceiling heights apply to rooms with or without the Complete Experience Kit. For more
information about room size requirements, see the previous page.
If you are planning to use the Polycom Ceiling Microphone Arrays:
• To obtain the best acoustics, the ceiling should be a suspended ceiling (also known as a dropped
ceiling); however, structural ceilings are also supported.
• If your ceiling is higher than 10 ft (3.04 m) and lower than 14 ft (4.26 m), you must order three
optional 6-foot (1.82 m) drop cables (part number 2457-26765-072) from your Polycom sales
representative. Be sure to order one drop cable for each Ceiling Microphone Array.
For more information about the Ceiling Microphones, see the Ceiling Microphone Array placement
plan on page 28 and the OTX Side View on page 31.
Color
• If your ceiling can be painted, paint it white or a light color that is as close to white as possible.
• If your ceiling is suspended (also known as a dropped ceiling) and the ceiling tiles and grid are
damaged, grayed, or yellowed, you should replace the old suspended ceiling with a new one.
Lighting
This section describes how to ensure proper lighting in the OTX room:
• If you are planning to install the OTX Complete Experience Kit
• If you are not planning to install the OTX Complete Experience Kit
• If your room is larger than the recommended room size (whether or not you are planning to install
the OTX Complete Experience Kit)
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 7 of 32
If you are planning to install the OTX Complete Experience Kit:
The OTX Complete Experience kit includes the OTX rear wall and the ceiling lights. Your Polycom
Certified Project Manager will work with you and your electrician to prepare for the installation of the
lights. Note that it is the customers’ responsibility to purchase and install the ceiling lights in
accordance with all local building and electrical codes.
For more information about the OTX Complete Experience kit lighting requirements:
• See the lighting plans on pages 28 and 29 and the OTX 300 side view on page 31.
• See the specification sheet for the lights:
o For Zumtobel Lighting VAETROS™ lights, which are available in North America, go
to
http://www.zumtobel.us/PDB/specsheet/EN/ZSLI_VTR_2_SPEC.pdf.
o For Zumtobel Lighting VAERO-H™ lights, which are available in Europe and other 220V
regions, go to
http://www.zumtobel.com/COM/EN/product_f.htm, select Surface-mount
and pendant luminaries, and then select VAERO.
If you are not planning to install the OTX Complete Experience Kit:
If you are not planning to install the OTX Complete Experience Kit, you will not receive the Polycom
lighting; therefore, you must provide your own lighting. Polycom recommends using a lighting
designer and having the lighting professionally installed. The room should have evenly dispersed
ambient light driven from electronic ballast florescent lights (not magnetic ballast).
To ensure proper lighting, you must measure the lighting at seats 1 through 6 in the room.
1
2
3 4
5
6
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 8 of 32
To measure the lighting:
• Place a light meter (such as a Sekonic® L-758C) 50” (127 cm) above the floor.
50" (127 cm)
OVERHEAD
LIGHTS
LIGHTS REFLECTED
TO CAMERA
• Place the light meter perpendicular to the light sensor (since this is what the camera sees).
• Check that the light meter dome is fully retracted.
• Use a tripod to maintain height consistency.
The lighting should meet the following requirements:
• The light levels for the participants seated at seats 1 through 6 should be between 30 and
70 foot candles, with an ideal measurement of 45 foot candles. The difference in light levels
between any two participants must be less than 10 foot candles.
• The lighting temperature should be between 3200K and 4500K, with an ideal measurement
of 4100K.
The OTX Complete Experience Kit lighting plan is shown on page 28. You may want to refer to this
plan as a reference when choosing and installing your own lighting. For additional information to help
you choose lighting that is comparable to the OTX Complete Experience Kit lighting, see the
specification sheet for the lights:
• For Zumtobel Lighting VAETROS™ lights, which are available in North America, refer
to
http://www.zumtobel.us/PDB/specsheet/EN/ZSLI_VTR_2_SPEC.pdf
.
• For Zumtobel Lighting VAERO-H™ lights, which are available in Europe and other 220V
regions, go to
http://www.zumtobel.com/COM/EN/product_f.htm, select Surface-mount and
pendant luminaries, and then select VAERO.
If your room is larger than the recommended room size:
If your room is larger than 22 ft 4½ in (6.82 m) wide x 15 ft 6 in (4.72 m) deep x 8 ft 8 in (2.64 m)
high, any lighting in the room that is outside of the OTX footprint could cause interference with the
OTX lighting. (Note that this pertains to rooms with and without the OTX Complete Experience Kit,
although Polycom does recommend that all rooms that are deeper than 15 ft 6 in (4.72 m) front-to-
back should include a Complete Experience Kit.)
To reduce the probability of interference from other lights in the room:
• Remove any lights within 4 ft (1.21 m) of the sides or back of the OTX footprint. This “keep-
out” area is shown in blue in the following illustration.
• Check that there are no lights within the 70° field of view of the cameras. This area is also
shown in the following illustration.
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 9 of 32
Your room may have lights in the area outside of the “keep-out” area; however these lights must
have the same temperature as the OTX lighting. Additionally, to minimize stray light, Polycom
recommends that these lights be downward-facing, such as recessed can lights.
Front Wall Requirements
Note that the front wall referred to in this section is the front wall of the room, which is located behind
the OTX video wall.
Color
• Recommended Option: Paint the front wall, including the baseboards, Behr® Ultra Pure White
interior satin enamel 7050.
• Second Option: Paint the front wall, including the baseboards, with a pure white interior satin
paint from another manufacturer.
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 10 of 32
LAN Jacks
Fifteen Fast Ethernet (100BASE-T) or Gigabit Ethernet (1000BASE-T) connections must be located
on the front wall as specified on pages 25 and 26. For more information about the network
requirements, see page 18.
Analog Phone Jack
To support the audio add-on feature, an analog phone line must be located on the front wall as
specified on pages 25 and 26.
Microphones
If you are planning to use the Polycom Ceiling Microphone Arrays:
To prepare for the installation of the Ceiling Microphone Arrays, an electrician must do the following:
• Install a single gang junction box in the front wall of the room as specified on page 26.
• Install a conduit in the front wall of the room. The conduit should extend in a straight run from
the junction box to the plenum space in the ceiling, and should be at least 1.2 in (30 mm) in
diameter.
• Stub up the conduit (that is, bend it approximately 90º) into the plenum area.
For more information, see the Ceiling Microphone Array placement plan on page 28 and the OTX
side view on page 31.
If you are planning to use the tabletop microphones:
If you choose to install tabletop microphones rather than the standard Ceiling Microphone Arrays,
you must purchase two HDX tabletop microphone array kits (Polycom part number 2215-23327-001).
Each kit contains one microphone array and one 25-foot (7.6 m) cable. (Note that the microphone
cabling is limited to this length.)
Power Outlets
If you are in a 120V region (such as North America):
Three dedicated 15 amp (minimum) circuits must power four quad AC boxes, which must be located
on the front wall as specified on pages 25 and 26.
If you are in a 220V region (such as Europe):
Three dedicated 10 amp (minimum) circuits must power the four quad AC boxes, which must be
located on the front wall as specified on pages 25, 26, and 27.
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 11 of 32
For all regions:
You must refer to the following table and determine which voltage, outlet type, and image correspond
to your country:
Camera Bracket
During the installation of the OTX 300, the installers must attach the camera bracket to the front wall
of the room. To prepare for the installation of this bracket, you must drill mounting holes in the front
wall in accordance with the placement plan on page 30. Ensure that you use the recommended
hardware for your type of wall.
Obstructions
The OTX video wall is often installed close to the front wall of the room. As a result, you may find it
difficult to reach or see any thermostats, fire strobes, fire alarms, light switches, or other devices
located on that wall. Therefore, if any of these devices are present on the front wall of the room, you
should move them to a side wall. Fire strobes and alarms should never be blocked from view by the
OTX 300.
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 12 of 32
Side Wall Requirements
Color
• Recommended Option: Paint the side walls, including the baseboards, Behr Ultra Pure White
interior satin enamel 7050.
• Second Option: Paint the side walls, including the baseboards, Behr Pewter Mug interior satin
enamel 770E-3.
• Third Option: Paint the side walls, including the baseboards, Benjamin Moore® November
Skies eggshell finish 2128-50.
• Fourth Option: Paint the side walls, including the baseboards, with an equivalent to one of
these three colors from another manufacturer.
Rear Wall Requirements
Color
If you are planning to install the OTX Complete Experience Kit:
• Recommended Option: Paint the rear wall, including the baseboards, Behr Ultra Pure White
interior satin enamel 7050.
• Second Option: Paint the rear wall, including the baseboards, with a pure white interior satin
paint from another manufacturer.
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 13 of 32
If you are not planning to install the OTX Complete Experience Kit:
• Recommended Option: Paint the rear wall, including the baseboards, Benjamin Moore
November Skies eggshell finish 2128-50.
• Second Option: Paint the rear wall, including the baseboards, Behr Pewter Mug interior satin
enamel 770E-3.
• Third Option: Paint the rear wall, including the baseboards, with an equivalent to one of these
two colors from another manufacturer.
Obstructions
The rear wall of the OTX Complete Experience Kit is often installed close to the rear wall of the room.
As a result, you may find it difficult to reach or see any thermostats, fire strobes, fire alarms, light
switches, or other devices located on the rear wall of the room. Therefore, if any of these devices are
present on the rear wall of the room, you should move them to a side wall. Fire strobes and alarms
should never be blocked from view by the OTX 300.
Floor Requirements
Material and Color
• To obtain the best acoustics, use a room in which the floor is carpeted or have carpeting installed
in the room.
• Polycom recommends that you install a black carpet made of tiles similar to the following:
InterfaceFLOR™ Tectonics/Binary (Style Number 14137/Color Number 100060). Install the
floor with the lines aligned and as closely matched as possible; do not quarter-turn the tiles.
For more information, see
http://www.interfaceflor.com/.
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 14 of 32
Floor Support
Ensure that your room can accommodate the weight of the components listed in the following table
plus the weight of the chairs and other furniture and equipment you expect to have installed in the
room. You must also factor in the weight of the people who might enter the room.
Component Weight Area Lb/Ft
2
(kg/m
2
)
Video Wall (Includes Equipment
Rack and Displays)
1216 lbs (553.2 kg) 26 ft
2
(2.4 m
2
) 47 lb/ft
2
(229 kg/m
2
)
Table 656 lbs (298.1 kg) 81 ft
2
(7.5 m
2
) 8 lb/ft
2
(40 kg/m
2
)
OTX Rear Wall (Part of Complete
Experience Kit)
843 lbs (382.9 kg) 17 ft
2
(1.5 m
2
) 50 lb/ft
2
(248 kg/m
2
)
Levelness
The maximum deflection for levelness is approximately 1” (2.54 cm) across 20 ft (6.1 m) inclusive.
You can use this variance whether you measure front-to-back, side-to-side, from a corner of the
suite, or from the center of the suite.
Obstructions
As shown on pages 23 and 24, the floor area in which the OTX will be installed must be clear of any
architectural elements that would restrict access, lessen usable space, or prevent people from easily
and safely walking around the room. Examples include room columns and soffits on the walls.
General Room Requirements
Windows
Because natural light from windows varies, it can affect the quality of the video as well as the
conferencing experience. In addition, windows on the side or back wall may be visible from the
cameras.
• If there are windows on any of the walls, you should have them removed. If you cannot remove
them, you must cover them with blackout curtains or blinds that block out all natural light.
Choose coverings that are the same color as the wall.
• If the windows cover more than 20% of the wall, choose acoustical window treatments to avoid
audio reverberation.
Doors
The door to the room should be located on one of the side walls and aligned to the center of the table
as specified on the placement plans on pages 23 and 24.
Polycom highly recommends that you do not locate the door on the front wall or the rear wall of the
room because the width of the room would have to be greatly expanded to accommodate access
around the OTX video wall or the rear wall of the OTX Complete Experience Kit. In addition, a door
located on the rear wall of the room may be visible from the cameras.
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 15 of 32
Chairs
Chairs to accompany the OTX 300 are to be supplied by the customer. Polycom recommends the
Herman Miller® Eames® Aluminum Group Executive chair
(see
http://www.hermanmiller.com/Products/Eames-Aluminum-Group-Chairs). This chair
complements the décor of the OTX 300 in both style and size. If you do not purchase these chairs,
Polycom highly recommends that you purchase chairs that are the same size, color, and shape to
maintain the integrity of the room.
Noise
• The NC rating for the room should be under 30 NC. An SPL meter reading of 43 dBA or better is
acceptable.
• Sounds from adjacent rooms (such as meeting rooms, offices, kitchens, reception areas,
restrooms, or data centers) may interfere with the audio during conferences. If the room does not
meet the NC rating listed in the previous bullet, you should consider another room or consult with
an architect to help you determine ways to reduce noise within the room.
• Keep in mind that Heating, Ventilation, and Air Conditioning (HVAC) equipment can introduce
noise that can be picked up by the Ceiling Microphone Arrays. Polycom recommends at least a
4-foot (1.2 m) separation between any HVAC equipment (particularly the air conditioning
equipment) and the Ceiling Microphone Arrays. Your room may require a greater distance
depending on the noise level of your HVAC.
Vibration
Excessive room or wall vibration can negatively affect the OTX 300 video performance, resulting in
camera movement or jitter that may be noticeable by the far-end participants. Room or wall vibration
may be caused by many factors, such as HVAC equipment mounted nearby, heavy machinery in use
nearby, high-rise structural vibrations, building sway or movement, and even trains or subways
passing nearby or underneath the building.
To reduce vibration, Polycom recommends mounting the OTX cameras securely to a stable load-
bearing wall, and not to free-standing partition walls.
Consult the building manager, an architect, and/or the contractor to determine optimal placement for
the wall-mounted camera bracket. This bracket requires that you drill holes in the room wall and
attach the bracket directly to the wall. If this is an issue, please contact your Polycom sales
representative or speak to your Polycom Project Manager prior to the OTX 300 installation.
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 16 of 32
Power and Cooling
The following table lists the power and cooling requirements:
Power and Cooling
Total Power
(Watts)
BTUs/Hour Cooling in Tons
With OTX in Standby
(All components off except for rack
components and cameras)
300 1025 .09
With OTX in Use
(Using maximum call rate and content
sharing)
2000 6824 .57
For Complete Experience Kit Lighting
810 2764 .23
Maximum
2500 8530 .71
Note that this table includes only the OTX components and not the participants, laptops, and lighting.
Thermostat
Polycom recommends installing an independently controlled thermostat on a side wall in the room.
The operating temperature for the OTX equipment should be within 41° to 86° F (5° to 30° C).
Obstructions
As shown on pages 23 and 24, the room in which the OTX will be installed must be clear of any
architectural elements that would restrict access, lessen usable space, or prevent people from easily
and safely walking around the room. Examples include room columns and soffits on the walls or
ceiling.
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 17 of 32
Delivery Requirements
You must ensure that the following delivery requirements are met:
• Access is available to a loading bay or designated area that is protected from inclement
weather and from excessive heat and cold.
• The loading bay can accommodate a full-size 53 ft (16.1 m) trailer truck.
• The delivery is coordinated with the shipping carrier and any required labor union or security
office.
• Access is available to an equipment lift or other equipment needed to move the pallets from the
delivery truck to the desired installation room or storage area.
• Access is available to an 11 ft x 8 ft (3.3 m x 2.4 m) locked storage area.
• The path from the delivery truck to the desired installation room or storage area is planned and
cleared of potential obstacles, such as small doorways, thresholds, stairs, ramps, and so forth.
If desired, floor protection should also be used.
• A safe exit per local fire and safety regulations can be maintained.
• The delivery location can accommodate the OTX pallets listed in the following table:
Component Crate or Pallet Size Weight
Table Top One crate
96” W x 48” D x 18” H
(243 cm x 121 cm x 45 cm)
476 lbs (215 kg)
Table Base One crate
66” W x 43” D x 34” H
(167 cm x 109 cm x 86 cm)
307 lbs (139 kg)
Electronics/Cables One crate
66” W x 43” D x 34” H
(167 cm x 109 cm x 86 cm)
405 lbs (183 kg)
Rear Wall Panels One crate
92.25” W x 67.25” D x 12” H
(234 cm x 171 cm x 30 cm)
595 lbs (270 kg)
Rear Wall Frame and
Supports
One crate
90” W x 39” D x 12” H
(228 cm x 99 cm x 30 cm)
613 lbs (278 kg)
Displays
Three displays
on one pallet
65.75” W x 41.34” D x 43.96” H
(167 cm x 105 cm x 111 cm)
509 lbs (230 kg)
Ceiling Microphone
Arrays
One box
18” W x 12” D x 9” H
(45 cm x 30 cm x 22 cm)
10 lbs (5 kg)
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 18 of 32
Network Requirements
Polycom recommends the following bandwidth for HD resolution calls:
Frame Rate Minimum Recommended Maximum
1080p30 High Profile 4.5 Mbps per suite 9 Mbps per suite 18 Mbps per suite
720p60 High Profile 4.5 Mbps per suite 9 Mbps per suite 18 Mbps per suite
Your network must meet these requirements:
• End-to-end packet loss of less than 0.1%.
• Latency of less than 150 ms.
• Packet jitter of less than 40 ms.
In addition, you should:
• Review the network switch plan on pages 26 and 27.
• Review your Wide Area Network (WAN) connectivity. You must have sufficient bandwidth to
support HD video as well as capacity for your existing data traffic.
• Review your Quality of Service (QoS) settings. If you are using Diffserv, you can use Polycom’s
Diffserv markings to fit into your current QoS schema.
• Review the following Polycom documents, which will assist you in meeting the network
requirements needed to properly deploy the OTX 300:
o Polycom Open Telepresence Experience Technical Specifications available at
http://www.polycom.com/products/telepresence_video/telepresence_solutions/immersi
ve_telepresence/otx300.html.
o Supporting Real-time Traffic, Preparing Your IP Network for Video Conferencing,
available at
http://www.polycom.com/products/resources/white_papers/index.html.
o Preparing Your IP Network for High Definition Video Conferencing, available at
http://www.polycom.com/global/documents/services/
professional_services/high_definition_readiness_services/
whitepaper_preparing_your_ip_network_for_hd_video_conferencing.pdf
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 19 of 32
Summary Checklist of Room Requirements
Review the following checklist prior to the OTX installation. In order to achieve the optimal OTX
telepresence experience, you should answer yes to most of the questions listed.
Ceiling Requirements Check if Yes
Height
Is ceiling height within the minimum 8 ft (2.43 m) and 14 ft (4.26 m)
range?
If Ceiling Microphone Arrays are used, is ceiling suspended?
If Ceiling Microphone Arrays are used and ceiling is higher than 10
ft (3.1 m), have optional 6-foot (1.8 m) drop cables been ordered?
Color Is ceiling painted white or a light color that is close to white?
Lighting
If OTX Complete Experience Kit is being installed, has electrician
installed lights?
If OTX Complete Experience Kit is not being installed, are light
levels between 30 and 70 candles (preferably 45 foot candles)?
If OTX Complete Experience Kit is not being installed, is lighting
temperature between 3200K and 4500K (preferably 4100K)?
If room is larger than recommended size, are other lights in room
outside of OTX footprint and camera field of view?
Front Wall Requirements Check if Yes
Color Is front wall painted white?
LAN Jacks Are LAN jacks installed according to recommendations?
Analog Phone
Jack
Is analog phone jack installed according to recommendations?
Microphones
If Ceiling Microphone Arrays are used, has electrician prepared for
their installation?
If tabletop microphones are used, have microphone kits and cables
been ordered?
Power Outlets
Is OTX located in 120V region?
Is OTX located in 220V region?
Refer to the table on page 11, and check the box next to the
voltage, outlet type, and image that correspond to your country:
North America (USA, Canada, Mexico)
United Kingdom, Ireland, Hong Kong, Singapore
France, Belgium
Switzerland
Continental Europe (Germany, Austria, the Netherlands,
Sweden, Norway, Finland, Russia, Afghanistan)
Preparing Your Room for the Polycom Open Telepresence Experience (OTX) 300 Installation
Page 20 of 32
Power Outlets
(continued)
India
Italy
Australia, New Zealand
Camera Bracket
Are mounting holes drilled according to wall and placement plan on
page 30?
Obstructions Are all devices, such as thermostats, removed from front wall?
Side Wall Requirements Check if Yes
Color Are side walls painted one of recommended colors?
Rear Wall Requirements Check if Yes
Color
If OTX Complete Experience Kit is being installed, is rear wall of
room painted white?
If OTX Complete Experience Kit is not being installed, is rear wall of
room painted one of recommended colors?
Obstructions Are all devices, such as thermostats, removed from rear wall?
Floor Requirements Check if Yes
Material and
Color
Is floor carpeted?
Is carpeting black?
Floor Support Can floor accommodate weight of OTX components?
Levelness
Is maximum deflection for levelness approximately 1” (2.54 cm)
across 20 ft (6.1 m)?
Obstructions Is floor clear of any obstructing architectural elements?
General Room Requirements Check if Yes
Windows Are windows removed and/or covered?
Doors
If door was located on front wall or rear wall of room, has it been
moved to side wall?
Chairs Are Herman Miller (or comparable) chairs ordered?
Noise
Is NC rating less than 30 NC/40 dBA?
Is HVAC at least 4 ft (1.2 m) away from Ceiling Microphone Arrays?
Vibration
Is room free from excessive room or wall vibrations?
Is OTX camera bracket mounted to a stable load-bearing wall?
Power and
Cooling
Are power and cooling below maximum of 2500 watts, 8530
BTUs/hour, and .71 cooling tons?
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
/