Mercedes-Benz 2007 E 320 BLUETEC User manual

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Cars
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User manual
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Operator’s Manual
E-Class Sedan
Order No. 6515 1186 13 Part No. 211 584 08 97 USA Edition B 2007
E-Class Sedan
21158408972115840897
E 320 BLUETEC
E 350
E 350 4MATIC
E 550
E 550 4MATIC
E63AMG
Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demon-
stration of your trust in our company
name. Furthermore, it exemplifies your
desire to own an automobile that will be as
easy as possible to operate and provide
years of service.
Your Mercedes-Benz represents the ef-
forts of many skilled engineers and crafts-
men. To help assure your driving pleasure,
and also the safety of you and your passen-
gers, we ask you to make a small invest-
ment of time:
Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.
Please follow the recommendations
contained in this manual. They are de-
signed to acquaint you with the opera-
tion of your Mercedes-Benz.
Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and oc-
cupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Mercedes-Benz USA, LLC
A DaimlerChrysler Company
Contents
Introduction .......................................... 9
Product information................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it.................................... 14
Symbols............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle.................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
Vehicle data recording......................... 19
Information regarding electronic
recording devices........................... 19
At a glance .......................................... 21
Exterior view......................................... 22
Cockpit................................................. 24
Instrument cluster ................................ 26
Multifunction steering wheel ................ 28
Center console ..................................... 29
Upper part ...................................... 29
Lower part ...................................... 30
Overhead control panel ........................ 31
Storage compartments......................... 32
Door control panel................................ 34
Getting started ................................... 35
Unlocking ............................................. 36
Unlocking with the SmartKey ......... 36
Unlocking with KEYLESS-GO*......... 37
Starter switch positions.................. 37
Adjusting .............................................. 41
Seats .............................................. 41
Steering wheel................................ 45
Mirrors............................................ 47
Driving.................................................. 49
Fastening the seat belts ................. 49
Starting the engine ......................... 52
Parking brake ................................. 55
Driving ............................................ 55
Switching on headlamps................. 56
Turn signals .................................... 57
Windshield wipers........................... 58
Problems while driving.................... 60
Parking and locking.............................. 61
Parking brake ................................. 62
Switching off headlamps................. 63
Turning off engine........................... 63
Releasing seat belts........................ 64
Locking........................................... 64
Contents
Safety and Security ........................... 67
Occupant safety................................... 68
Air bags .......................................... 70
Occupant Classification System
(USA only) ...................................... 75
BabySmartTM air bag deactivation
system (Canada only)..................... 81
Seat belts ....................................... 82
Preventive occupant safety
(PRE-SAFE®) ................................... 86
Active head restraints .................... 87
Children in the vehicle.................... 88
Blocking of rear door window
operation........................................ 95
Panic alarm .......................................... 96
Activating ....................................... 96
Deactivating ................................... 96
Driving safety systems......................... 97
ABS ................................................ 97
BAS ................................................ 99
Adaptive Brake............................... 99
EBP............................................... 100
ESP®............................................. 100
Four wheel electronic traction
system (4MATIC) with the ESP®... 105
Anti-theft systems ............................. 106
Immobilizer .................................. 106
Anti-theft alarm system................ 106
Controls in detail ............................. 109
Locking and unlocking ....................... 110
SmartKey ..................................... 110
SmartKey with KEYLESS-GO* ...... 113
Checking batteries in the
SmartKey or SmartKey with
KEYLESS-GO* .............................. 119
Loss of the SmartKey or
SmartKey with KEYLESS-GO* ...... 119
Opening the doors from the
inside ........................................... 119
Opening the trunk ........................ 120
Closing the trunk.......................... 122
Trunk emergency release ............. 125
Valet locking ................................ 126
Automatic central locking ............ 127
Locking and unlocking from the
inside ........................................... 127
Seats ................................................ 129
Front seat active head restraints . 129
Rear seat head restraints............. 129
Lumbar support ........................... 131
Multicontour seat*....................... 131
Seat heating*............................... 132
Seat ventilation* .......................... 133
Memory function ............................... 134
Storing positions into memory ..... 135
Recalling positions from memory. 135
Storing exterior rear view mirror
parking position ........................... 136
Lighting ............................................. 137
Exterior lamp switch .................... 137
Combination switch ..................... 141
Corner-illuminating front fog
lamps* ......................................... 142
Hazard warning flasher ................ 144
Interior lighting in the front.......... 145
Interior lighting in the rear ........... 146
Door entry lamps ......................... 147
Trunk lamps ................................. 147
Contents
Instrument cluster ............................. 148
Adjusting instrument cluster
illumination .................................. 148
Coolant temperature indicator..... 149
Trip odometer .............................. 149
Tachometer.................................. 149
Outside temperature indicator ..... 150
Control system .................................. 151
Multifunction display.................... 151
Multifunction steering wheel........ 152
Menus .......................................... 154
Standard display menu ................ 157
AMG menu ................................... 157
AUDIO menu ................................ 161
NAV* menu.................................. 163
Distronic* menu........................... 163
Vehicle status message
memory menu .............................. 164
Settings menu.............................. 166
Trip computer menu..................... 179
TEL* menu ................................... 181
Automatic transmission..................... 184
Gear selector lever....................... 184
Shifting procedure ....................... 185
Gear selector lever positions ....... 186
Driving tips................................... 188
Gear ranges .................................. 189
Automatic shift program ............... 190
Gear selector lever one-touch
gearshifting................................... 191
Steering wheel gearshift control
one-touch gearshifting* ................ 192
Manual shift program E 63 AMG... 194
Emergency operation
(Limp-Home Mode) ....................... 197
Good visibility..................................... 198
Headlamp cleaning system* ......... 198
Rear view mirrors.......................... 198
Sun visors ..................................... 201
Rear window sunshade* ............... 202
Roller sunblind* in the rear doors
(Canada only)................................ 202
Rear window defroster.................. 203
Dual-zone automatic climate control.. 204
Deactivating the climate control
system .......................................... 209
Operating the climate control
system in automatic mode............ 209
Setting the temperature................ 210
Adjusting air distribution............... 211
Adjusting air volume ..................... 212
Front defroster.............................. 212
Maximum cooling MAX COOL
(USA only)..................................... 214
Air recirculation mode .................. 214
Air conditioning ............................ 217
Residual heat and ventilation
(Canada only)................................ 218
Rear passenger compartment
adjustable air vents ...................... 219
4-zone automatic climate control....... 220
Deactivating the climate control
system.......................................... 225
Operating the climate control
system in automatic mode ........... 226
Setting the temperature ............... 227
Adjusting air distribution .............. 228
Adjusting air volume ..................... 229
Front defroster ............................. 229
Maximum cooling MAX COOL
(USA only)..................................... 230
Air recirculation mode .................. 231
Air conditioning ............................ 233
Residual heat and ventilation
(Canada only)................................ 234
Rear climate control ..................... 235
Contents
Power windows.................................. 237
Opening and closing the windows 237
Synchronizing power windows ..... 239
Summer opening feature.............. 239
Convenience closing feature ........ 240
Power tilt/sliding sunroof .................. 242
Opening and closing the power
tilt/sliding sunroof ....................... 242
Synchronizing the power
tilt/sliding sunroof ....................... 244
Panorama roof with power
tilt/sliding panel* .............................. 245
Opening and closing the roller
sunblinds for the panorama roof
with power tilt/sliding panel ........ 245
Opening and closing the
panorama roof with power
tilt/sliding panel........................... 246
Synchronizing the panorama
roof with power tilt/sliding panel. 248
Driving systems ................................. 249
Cruise control............................... 249
Distronic*..................................... 252
Airmatic DC (Dual Control)
(only available on E 550,
E 550 4MATIC, E 63 AMG) ........... 265
Parktronic system
(Parking assist)*........................... 269
Loading.............................................. 273
Roof rack*.................................... 273
Ski bag* (Canada only) ................ 274
Split rear bench seat* .................. 276
Expanding the cargo area*........... 279
Loading instructions..................... 279
Cargo tie-down rings* .................. 280
Retaining hooks ........................... 281
Useful features .................................. 282
Storage compartments ................ 282
Cup holders.................................. 284
Ashtrays ....................................... 287
Cigarette lighter ........................... 288
Power outlet................................. 289
Heated steering wheel
(Canada only) ............................... 289
Floormats..................................... 290
Telephone* .................................. 291
Tele Aid ........................................ 294
Garage door opener ..................... 301
Operation ......................................... 307
The first 1000 miles (1500 km) ........ 308
Driving instructions ........................... 309
Drive sensibly – save fuel............. 309
Drinking and driving..................... 309
Pedals .......................................... 309
Power assistance ......................... 310
Brakes.......................................... 310
Driving off .................................... 312
Parking......................................... 313
Tires............................................. 313
Hydroplaning................................ 314
Tire traction ................................. 314
Tire speed rating .......................... 315
Winter driving instructions ........... 316
Standing water............................. 317
Passenger compartment.............. 317
Driving abroad ............................. 317
Control and operation of radio
transmitter................................... 318
Catalytic converter
(gasoline engine).......................... 318
Oxidation catalyst (diesel engine) 319
Emission control .......................... 319
Coolant temperature.................... 320
Contents
At the gas station .............................. 321
Refueling...................................... 321
Check regularly and before a
long trip........................................ 323
Engine compartment ......................... 325
Hood ............................................ 325
Engine oil ..................................... 327
Transmission fluid level................ 329
Coolant level ................................ 330
Battery ......................................... 331
Windshield washer system and
headlamp cleaning system*......... 332
Tires and wheels................................ 333
Important guidelines .................... 333
Tire care and maintenance........... 334
Direction of rotation..................... 336
Loading the vehicle ...................... 336
Recommended tire inflation
pressure....................................... 341
Checking tire inflation pressure ... 342
Tire labeling.................................. 350
Load identification ....................... 354
DOT, Tire Identification Number
(TIN) ............................................. 355
Maximum tire load ....................... 356
Maximum tire inflation pressure .. 357
Uniform Tire Quality Grading
Standards (U.S. vehicles).............. 357
Tire ply material ............................ 359
Tire and loading terminology......... 359
Rotating tires ................................ 362
Winter driving ..................................... 364
Winter tires ................................... 364
Block heater* (Canada only)......... 365
Snow chains.................................. 365
Maintenance....................................... 366
Maintenance service indicator
message ....................................... 366
Calling up the maintenance
service indicator display ............... 368
Resetting the maintenance
service indicator ........................... 368
Vehicle care........................................ 369
Cleaning and care of vehicle ......... 369
Practical hints .................................. 379
What to do if … ................................... 380
Lamps in instrument cluster ......... 380
Lamp in center console ................ 393
Vehicle status messages in the
multifunction display .................... 396
Where will I find ...? ............................ 432
First aid kit.................................... 432
Spare wheel.................................. 432
Luggage box ................................. 433
Vehicle tool kit.............................. 434
Vehicle jack .................................. 434
Unlocking/locking in an emergency .. 436
Unlocking the vehicle ................... 436
Locking the vehicle....................... 437
Manually unlocking the gear
selector lever................................ 438
Opening/closing in an emergency ..... 439
Power tilt/sliding sunroof or
panorama roof with power
tilt/sliding panel* ......................... 439
Resetting activated head restraints.... 440
Replacing SmartKey batteries ............ 441
SmartKey/SmartKey with
KEYLESS-GO* ............................... 441
Contents
Replacing bulbs ................................. 443
Bulbs ............................................ 443
Replacing bulbs for front lamps.... 446
Replacing bulbs for rear lamps..... 448
Replacing wiper blades ...................... 450
Placing wiper arms in vertical
position ........................................ 450
Removing wiper blades ................ 451
Installing wiper blades.................. 451
Flat tire .............................................. 452
Preparing the vehicle.................... 452
Mounting the spare wheel............ 452
Bleeding the fuel system
(diesel engine only) ............................ 459
Battery ............................................... 460
Disconnecting the battery ............ 461
Removing the battery ................... 462
Charging and reinstalling the
battery.......................................... 462
Reconnecting the battery............. 463
Jump starting ..................................... 464
Towing the vehicle ............................. 466
Installing towing eye bolt.............. 468
Fuses ................................................. 469
Fuse box in passenger
compartment ............................... 470
Fuse box in trunk ......................... 470
Technical data ................................. 473
Parts service ...................................... 474
Warranty coverage............................. 475
Loss of Service and Warranty
Information Booklet ..................... 475
Identification labels ........................... 476
Layout of poly-V-belt drive ................. 478
E 320 BLUETEC............................ 478
E 350/E 550 ............................... 478
E 63 AMG..................................... 478
Engine................................................ 479
Rims and tires.................................... 481
Same size tires............................. 482
Mixed size tires ............................ 485
Spare wheel ................................. 487
Electrical system ............................... 488
Main dimensions and weights............ 489
Main dimensions .......................... 489
Weights ........................................ 490
Fuels, coolants, lubricants etc........... 491
Capacities .................................... 491
Engine oils ................................... 495
Engine oil additives ...................... 495
Air conditioning refrigerant .......... 495
Brake fluid.................................... 495
Premium unleaded gasoline
(gasoline engine).......................... 496
Fuel requirements........................ 496
Gasoline additives
(gasoline engine).......................... 497
Coolants ...................................... 498
Windshield washer system and
headlamp cleaning system*......... 500
Index................................................. 501
9
Product information
Introduction
Product information
Please observe the following in your own
best interest:
We recommend using Genuine
Mercedes-Benz Parts as well as conversion
parts and accessories explicitly approved
by us for your vehicle model.
We have tested these parts to determine
their reliability, safety and special
suitability for Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in indi-
vidual cases an official approval or authori-
zation by governmental or other agencies
should exist. Use of such parts and acces-
sories could adversely affect the safety,
performance or reliability of your vehicle.
Please do not use them.
Genuine Mercedes-Benz Parts as well as
conversion parts and accessories
approved by us are available at your
authorized Mercedes-Benz Center where
you will receive comprehensive informa-
tion, also on permissible technical modifi-
cations, and where proper installation will
be performed.
10
Introduction
Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the in-
structions and warnings contained in this
manual. Ignoring them could result in dam-
age to the vehicle or personal injury to you
or others. Vehicle damage caused by fail-
ure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your au-
thorized Mercedes-Benz Center will be
glad to demonstrate the proper proce-
dures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, infor-
mation, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Book-
let are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:
New Vehicle Limited Warranty
Emission System Warranty
Emission Performance Warranty
California, Maine, Massachusetts,
New York, and Vermont Emission Con-
trol System Warranty
(California, Maine, Massachusetts,
New York, and Vermont only)1
State Warranty Enforcement Laws
(Lemon Laws)
1Applicable to vehicles with gasoline engine only.
11
Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and/or its au-
thorized repair or service facilities fail to fix
one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the pe-
riod of 18 months from original delivery of
the vehicle or the accumulation of
18000 miles (approximately 29000 km)
on the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following oc-
curs:
(1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have direct-
ly notified us in writing of the need for
its repair, or
(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
12
Introduction
Operator’s Manual
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to your au-
thorized Mercedes-Benz Center for ser-
vice. The service advisor will record each
service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your vehicle literature
portfolio.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.
13
Introduction
Operator’s Manual
Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:
service facilities or replacement parts
may not be readily available,
unleaded gasoline for vehicles with cat-
alytic converters may not be available;
the use of leaded fuels will damage the
catalysts,
gasoline may have a considerably low-
er octane rating, and improper fuel can
cause engine damage.
Certain Mercedes-Benz models are avail-
able for delivery in Europe under our Euro-
pean Delivery Program. For details, consult
your authorized Mercedes-Benz Center or
write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
14
Introduction
Where to find it
This Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. Each section
has its own reference color.
At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.
Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.
Safety and Security
Here you will find descriptions of the safety
and security features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.
Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.
Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.
Indexes
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:
this Operator’s Manual
the Maintenance Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.
15
Introduction
Symbols
Symbols
Registered trademarks®:
ESP® is a registered trademark of
DaimlerChrysler.
BabySmartTM is a trademark of
Siemens Automotive Corp.
HomeLink® is a registered trademark
of Prince, a Johnson Controls Compa-
ny.
The following symbols are found in this
Operator’s Manual:
* Optional equipment is identified
with an asterisk. Since standard
equipment varies between models,
the descriptions and illustrations in
this manual may differ slightly from
the actual equipment of your vehi-
cle.
This symbol points to instructions for
you to follow.
A number of these symbols appearing
in succession indicates a multiple-step
procedure.
page This symbol tells you where to
look for further information on a
topic.
컄컄 This continuation symbol marks
a warning which is continued on
the next page.
컄컄 This continuation symbol marks
a procedure which is continued
on the next page.
-> This symbol is used to indicate
cross-references to term defini-
tions.
Display
Words appearing in the multi-
function display are printed in
the type shown here.
Warning! G
Warning notices draw your attention to haz-
ards that may endanger your health or life,
or the health or life of others.
!Highlights hazards that may result in dam-
age to your vehicle.
iHelpful hints or further information you may
find useful.
16
Introduction
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:
the safety precautions in this manual
the “Technical data” section in this
manual
traffic rules and regulations
motor vehicle laws and safety stan-
dards
Warning! G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are in-
terconnected, any modifications made may
produce an undesired effect on other sys-
tems. Electronic malfunctions could seri-
ously impair the operating safety of your
vehicle.
Contact your authorized Mercedes-Benz
Center for repairs or modifications to elec-
tronic components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore nev-
er turn off the engine while driving.
Warning! G
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage to and impair the
operating safety of your vehicle. If you feel a
sudden strong vibration or ride disturbance,
or you suspect that damage to your vehicle
has occurred, you should turn on your haz-
ard warning flashers, carefully slow down,
and drive with caution to an area which is a
safe distance from the road.
Inspect the vehicle underbody and
tires/wheels for possible damage. If the ve-
hicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Center
or other qualified maintenance or repair fa-
cility for further inspection or repairs.
Warning! G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself. Re-
moval of any of these labels may cause you
and others to be unaware of certain risks
which may result in an accident and/or per-
sonal injury.
17
Introduction
Problems with your vehicle
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact an authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is
not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us
at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
18
Introduction
Reporting safety defects
For the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.
Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590. You can also
obtain other information about motor vehicle safety from http://www.safercar.gov.
19
Introduction
Vehicle data recording
Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid system,
may transmit some data in certain accidents.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.
DaimlerChrysler may access the information and share it with others
for safety research or vehicle diagnosis purposes
with the consent of the vehicle owner or lessee
in response to an official request by law enforcement or other government agency
for use in dispute resolution involving DaimlerChrysler, its affiliates or sales/service organization and/or
as otherwise required or permitted by law.
Please check the Tele Aid subscription service agreement for details regarding the information that may be recorded or transmitted
via that system.
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Mercedes-Benz 2007 E 320 BLUETEC User manual

Category
Cars
Type
User manual

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