Mercedes-Benz 2007 E 320 BLUETEC User manual

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Operator’s Manual

E-Class Sedan

Order No. 6515 1186 13 Part No. 211 584 08 97 USA Edition B 2007

E-Class Sedan

21158408972115840897

E 320 BLUETEC

E 350

E 350 4MATIC

E 550

E 550 4MATIC

E63AMG

Our company and staff congratulate you

on the purchase of your new

Mercedes-Benz.

Your selection of our product is a demon-

stration of your trust in our company

name. Furthermore, it exemplifies your

desire to own an automobile that will be as

easy as possible to operate and provide

years of service.

Your Mercedes-Benz represents the ef-

forts of many skilled engineers and crafts-

men. To help assure your driving pleasure,

and also the safety of you and your passen-

gers, we ask you to make a small invest-

ment of time:

앫Please read this manual carefully, then

return it to your vehicle where it will be

handy for your reference.

앫Please follow the recommendations

contained in this manual. They are de-

signed to acquaint you with the opera-

tion of your Mercedes-Benz.

앫Please pay attention to the warnings

and cautions contained in this manual.

They are designed to help improve the

safety of the vehicle operator and oc-

cupants.

We extend our best wishes for many miles

of safe, pleasurable driving.

Mercedes-Benz USA, LLC

A DaimlerChrysler Company

Contents

Introduction .......................................... 9

Product information................................ 9

Operator’s Manual ............................... 10

Service and warranty information .. 10

Important notice for California

retail buyers and lessees of

Mercedes-Benz automobiles .......... 11

Maintenance .................................. 12

Roadside Assistance ...................... 12

Change of address or ownership.... 12

Operating your vehicle outside

the USA or Canada......................... 13

Where to find it.................................... 14

Symbols............................................... 15

Operating safety .................................. 16

Proper use of the vehicle ............... 16

Problems with your vehicle.................. 17

Reporting safety defects...................... 18

Reporting safety defects ................ 18

Vehicle data recording......................... 19

Information regarding electronic

recording devices........................... 19

At a glance .......................................... 21

Exterior view......................................... 22

Cockpit................................................. 24

Instrument cluster ................................ 26

Multifunction steering wheel ................ 28

Center console ..................................... 29

Upper part ...................................... 29

Lower part ...................................... 30

Overhead control panel ........................ 31

Storage compartments......................... 32

Door control panel................................ 34

Getting started ................................... 35

Unlocking ............................................. 36

Unlocking with the SmartKey ......... 36

Unlocking with KEYLESS-GO*......... 37

Starter switch positions.................. 37

Adjusting .............................................. 41

Seats .............................................. 41

Steering wheel................................ 45

Mirrors............................................ 47

Driving.................................................. 49

Fastening the seat belts ................. 49

Starting the engine ......................... 52

Parking brake ................................. 55

Driving ............................................ 55

Switching on headlamps................. 56

Turn signals .................................... 57

Windshield wipers........................... 58

Problems while driving.................... 60

Parking and locking.............................. 61

Parking brake ................................. 62

Switching off headlamps................. 63

Turning off engine........................... 63

Releasing seat belts........................ 64

Locking........................................... 64

Contents

Safety and Security ........................... 67

Occupant safety................................... 68

Air bags .......................................... 70

Occupant Classification System

(USA only) ...................................... 75

BabySmartTM air bag deactivation

system (Canada only)..................... 81

Seat belts ....................................... 82

Preventive occupant safety

(PRE-SAFE®) ................................... 86

Active head restraints .................... 87

Children in the vehicle.................... 88

Blocking of rear door window

operation........................................ 95

Panic alarm .......................................... 96

Activating ....................................... 96

Deactivating ................................... 96

Driving safety systems......................... 97

ABS ................................................ 97

BAS ................................................ 99

Adaptive Brake............................... 99

EBP............................................... 100

ESP®............................................. 100

Four wheel electronic traction

system (4MATIC) with the ESP®... 105

Anti-theft systems ............................. 106

Immobilizer .................................. 106

Anti-theft alarm system................ 106

Controls in detail ............................. 109

Locking and unlocking ....................... 110

SmartKey ..................................... 110

SmartKey with KEYLESS-GO* ...... 113

Checking batteries in the

SmartKey or SmartKey with

KEYLESS-GO* .............................. 119

Loss of the SmartKey or

SmartKey with KEYLESS-GO* ...... 119

Opening the doors from the

inside ........................................... 119

Opening the trunk ........................ 120

Closing the trunk.......................... 122

Trunk emergency release ............. 125

Valet locking ................................ 126

Automatic central locking ............ 127

Locking and unlocking from the

inside ........................................... 127

Seats ................................................ 129

Front seat active head restraints . 129

Rear seat head restraints............. 129

Lumbar support ........................... 131

Multicontour seat*....................... 131

Seat heating*............................... 132

Seat ventilation* .......................... 133

Memory function ............................... 134

Storing positions into memory ..... 135

Recalling positions from memory. 135

Storing exterior rear view mirror

parking position ........................... 136

Lighting ............................................. 137

Exterior lamp switch .................... 137

Combination switch ..................... 141

Corner-illuminating front fog

lamps* ......................................... 142

Hazard warning flasher ................ 144

Interior lighting in the front.......... 145

Interior lighting in the rear ........... 146

Door entry lamps ......................... 147

Trunk lamps ................................. 147

Contents

Instrument cluster ............................. 148

Adjusting instrument cluster

illumination .................................. 148

Coolant temperature indicator..... 149

Trip odometer .............................. 149

Tachometer.................................. 149

Outside temperature indicator ..... 150

Control system .................................. 151

Multifunction display.................... 151

Multifunction steering wheel........ 152

Menus .......................................... 154

Standard display menu ................ 157

AMG menu ................................... 157

AUDIO menu ................................ 161

NAV* menu.................................. 163

Distronic* menu........................... 163

Vehicle status message

memory menu .............................. 164

Settings menu.............................. 166

Trip computer menu..................... 179

TEL* menu ................................... 181

Automatic transmission..................... 184

Gear selector lever....................... 184

Shifting procedure ....................... 185

Gear selector lever positions ....... 186

Driving tips................................... 188

Gear ranges .................................. 189

Automatic shift program ............... 190

Gear selector lever one-touch

gearshifting................................... 191

Steering wheel gearshift control

one-touch gearshifting* ................ 192

Manual shift program E 63 AMG... 194

Emergency operation

(Limp-Home Mode) ....................... 197

Good visibility..................................... 198

Headlamp cleaning system* ......... 198

Rear view mirrors.......................... 198

Sun visors ..................................... 201

Rear window sunshade* ............... 202

Roller sunblind* in the rear doors

(Canada only)................................ 202

Rear window defroster.................. 203

Dual-zone automatic climate control.. 204

Deactivating the climate control

system .......................................... 209

Operating the climate control

system in automatic mode............ 209

Setting the temperature................ 210

Adjusting air distribution............... 211

Adjusting air volume ..................... 212

Front defroster.............................. 212

Maximum cooling MAX COOL

(USA only)..................................... 214

Air recirculation mode .................. 214

Air conditioning ............................ 217

Residual heat and ventilation

(Canada only)................................ 218

Rear passenger compartment

adjustable air vents ...................... 219

4-zone automatic climate control....... 220

Deactivating the climate control

system.......................................... 225

Operating the climate control

system in automatic mode ........... 226

Setting the temperature ............... 227

Adjusting air distribution .............. 228

Adjusting air volume ..................... 229

Front defroster ............................. 229

Maximum cooling MAX COOL

(USA only)..................................... 230

Air recirculation mode .................. 231

Air conditioning ............................ 233

Residual heat and ventilation

(Canada only)................................ 234

Rear climate control ..................... 235

Contents

Power windows.................................. 237

Opening and closing the windows 237

Synchronizing power windows ..... 239

Summer opening feature.............. 239

Convenience closing feature ........ 240

Power tilt/sliding sunroof .................. 242

Opening and closing the power

tilt/sliding sunroof ....................... 242

Synchronizing the power

tilt/sliding sunroof ....................... 244

Panorama roof with power

tilt/sliding panel* .............................. 245

Opening and closing the roller

sunblinds for the panorama roof

with power tilt/sliding panel ........ 245

Opening and closing the

panorama roof with power

tilt/sliding panel........................... 246

Synchronizing the panorama

roof with power tilt/sliding panel. 248

Driving systems ................................. 249

Cruise control............................... 249

Distronic*..................................... 252

Airmatic DC (Dual Control)

(only available on E 550,

E 550 4MATIC, E 63 AMG) ........... 265

Parktronic system

(Parking assist)*........................... 269

Loading.............................................. 273

Roof rack*.................................... 273

Ski bag* (Canada only) ................ 274

Split rear bench seat* .................. 276

Expanding the cargo area*........... 279

Loading instructions..................... 279

Cargo tie-down rings* .................. 280

Retaining hooks ........................... 281

Useful features .................................. 282

Storage compartments ................ 282

Cup holders.................................. 284

Ashtrays ....................................... 287

Cigarette lighter ........................... 288

Power outlet................................. 289

Heated steering wheel

(Canada only) ............................... 289

Floormats..................................... 290

Telephone* .................................. 291

Tele Aid ........................................ 294

Garage door opener ..................... 301

Operation ......................................... 307

The first 1000 miles (1500 km) ........ 308

Driving instructions ........................... 309

Drive sensibly – save fuel............. 309

Drinking and driving..................... 309

Pedals .......................................... 309

Power assistance ......................... 310

Brakes.......................................... 310

Driving off .................................... 312

Parking......................................... 313

Tires............................................. 313

Hydroplaning................................ 314

Tire traction ................................. 314

Tire speed rating .......................... 315

Winter driving instructions ........... 316

Standing water............................. 317

Passenger compartment.............. 317

Driving abroad ............................. 317

Control and operation of radio

transmitter................................... 318

Catalytic converter

(gasoline engine).......................... 318

Oxidation catalyst (diesel engine) 319

Emission control .......................... 319

Coolant temperature.................... 320

Contents

At the gas station .............................. 321

Refueling...................................... 321

Check regularly and before a

long trip........................................ 323

Engine compartment ......................... 325

Hood ............................................ 325

Engine oil ..................................... 327

Transmission fluid level................ 329

Coolant level ................................ 330

Battery ......................................... 331

Windshield washer system and

headlamp cleaning system*......... 332

Tires and wheels................................ 333

Important guidelines .................... 333

Tire care and maintenance........... 334

Direction of rotation..................... 336

Loading the vehicle ...................... 336

Recommended tire inflation

pressure....................................... 341

Checking tire inflation pressure ... 342

Tire labeling.................................. 350

Load identification ....................... 354

DOT, Tire Identification Number

(TIN) ............................................. 355

Maximum tire load ....................... 356

Maximum tire inflation pressure .. 357

Uniform Tire Quality Grading

Standards (U.S. vehicles).............. 357

Tire ply material ............................ 359

Tire and loading terminology......... 359

Rotating tires ................................ 362

Winter driving ..................................... 364

Winter tires ................................... 364

Block heater* (Canada only)......... 365

Snow chains.................................. 365

Maintenance....................................... 366

Maintenance service indicator

message ....................................... 366

Calling up the maintenance

service indicator display ............... 368

Resetting the maintenance

service indicator ........................... 368

Vehicle care........................................ 369

Cleaning and care of vehicle ......... 369

Practical hints .................................. 379

What to do if … ................................... 380

Lamps in instrument cluster ......... 380

Lamp in center console ................ 393

Vehicle status messages in the

multifunction display .................... 396

Where will I find ...? ............................ 432

First aid kit.................................... 432

Spare wheel.................................. 432

Luggage box ................................. 433

Vehicle tool kit.............................. 434

Vehicle jack .................................. 434

Unlocking/locking in an emergency .. 436

Unlocking the vehicle ................... 436

Locking the vehicle....................... 437

Manually unlocking the gear

selector lever................................ 438

Opening/closing in an emergency ..... 439

Power tilt/sliding sunroof or

panorama roof with power

tilt/sliding panel* ......................... 439

Resetting activated head restraints.... 440

Replacing SmartKey batteries ............ 441

SmartKey/SmartKey with

KEYLESS-GO* ............................... 441

Contents

Replacing bulbs ................................. 443

Bulbs ............................................ 443

Replacing bulbs for front lamps.... 446

Replacing bulbs for rear lamps..... 448

Replacing wiper blades ...................... 450

Placing wiper arms in vertical

position ........................................ 450

Removing wiper blades ................ 451

Installing wiper blades.................. 451

Flat tire .............................................. 452

Preparing the vehicle.................... 452

Mounting the spare wheel............ 452

Bleeding the fuel system

(diesel engine only) ............................ 459

Battery ............................................... 460

Disconnecting the battery ............ 461

Removing the battery ................... 462

Charging and reinstalling the

battery.......................................... 462

Reconnecting the battery............. 463

Jump starting ..................................... 464

Towing the vehicle ............................. 466

Installing towing eye bolt.............. 468

Fuses ................................................. 469

Fuse box in passenger

compartment ............................... 470

Fuse box in trunk ......................... 470

Technical data ................................. 473

Parts service ...................................... 474

Warranty coverage............................. 475

Loss of Service and Warranty

Information Booklet ..................... 475

Identification labels ........................... 476

Layout of poly-V-belt drive ................. 478

E 320 BLUETEC............................ 478

E 350/E 550 ............................... 478

E 63 AMG..................................... 478

Engine................................................ 479

Rims and tires.................................... 481

Same size tires............................. 482

Mixed size tires ............................ 485

Spare wheel ................................. 487

Electrical system ............................... 488

Main dimensions and weights............ 489

Main dimensions .......................... 489

Weights ........................................ 490

Fuels, coolants, lubricants etc........... 491

Capacities .................................... 491

Engine oils ................................... 495

Engine oil additives ...................... 495

Air conditioning refrigerant .......... 495

Brake fluid.................................... 495

Premium unleaded gasoline

(gasoline engine).......................... 496

Fuel requirements........................ 496

Gasoline additives

(gasoline engine).......................... 497

Coolants ...................................... 498

Windshield washer system and

headlamp cleaning system*......... 500

Index................................................. 501

9

Product information

왔

Introduction

Product information

Please observe the following in your own

best interest:

We recommend using Genuine

Mercedes-Benz Parts as well as conversion

parts and accessories explicitly approved

by us for your vehicle model.

We have tested these parts to determine

their reliability, safety and special

suitability for Mercedes-Benz vehicles.

We are unable to make an assessment for

other products and therefore cannot be

held responsible for them, even if in indi-

vidual cases an official approval or authori-

zation by governmental or other agencies

should exist. Use of such parts and acces-

sories could adversely affect the safety,

performance or reliability of your vehicle.

Please do not use them.

Genuine Mercedes-Benz Parts as well as

conversion parts and accessories

approved by us are available at your

authorized Mercedes-Benz Center where

you will receive comprehensive informa-

tion, also on permissible technical modifi-

cations, and where proper installation will

be performed.

10

Introduction

Operator’s Manual

This Operator’s Manual contains a great

deal of useful information. We urge you to

read it carefully and familiarize yourself

with the vehicle before driving.

For your own safety and longer service life

of the vehicle, we urge you to follow the in-

structions and warnings contained in this

manual. Ignoring them could result in dam-

age to the vehicle or personal injury to you

or others. Vehicle damage caused by fail-

ure to follow instructions is not covered by

the Mercedes-Benz Limited Warranty.

Your vehicle may have some or all of the

equipment described in this manual.

Therefore, you may find explanations for

optional equipment not installed in your

vehicle. If you have any questions about

the operation of any equipment, your au-

thorized Mercedes-Benz Center will be

glad to demonstrate the proper proce-

dures.

We continuously strive to improve our

product, and ask for your understanding

that we reserve the right to make changes

in design and equipment. Therefore, infor-

mation, illustrations and descriptions in

this Operator’s Manual might differ from

your vehicle.

Optional equipment is also described in

this manual, including operating instruc-

tions wherever necessary. Since they are

special-order items, the descriptions and

illustrations herein may vary slightly from

the actual equipment of your vehicle.

If there are any equipment details that are

not shown or described in this Operator’s

Manual, your authorized Mercedes-Benz

Center will be glad to inform you of correct

care and operating procedures. The

Operator’s Manual and Maintenance Book-

let are important documents and should be

kept with the vehicle.

Service and warranty information

The Service and Warranty Information

Booklet contains detailed information

about the warranties covering your

Mercedes-Benz, including:

앫New Vehicle Limited Warranty

앫Emission System Warranty

앫Emission Performance Warranty

앫California, Maine, Massachusetts,

New York, and Vermont Emission Con-

trol System Warranty

(California, Maine, Massachusetts,

New York, and Vermont only)1

앫State Warranty Enforcement Laws

(Lemon Laws)

1Applicable to vehicles with gasoline engine only.

11

Introduction

Operator’s Manual

Important notice for California retail

buyers and lessees of Mercedes-Benz

automobiles

Under California law you may be entitled to

a replacement of your vehicle or a refund

of the purchase price or lease price, if

Mercedes-Benz USA, LLC and/or its au-

thorized repair or service facilities fail to fix

one or more substantial defects or mal-

functions in the vehicle that are covered by

its express warranty after a reasonable

number of repair attempts. During the pe-

riod of 18 months from original delivery of

the vehicle or the accumulation of

18000 miles (approximately 29000 km)

on the odometer of the vehicle, whichever

occurs first, a reasonable number of repair

attempts is presumed for a retail buyer or

lessee if one or more of the following oc-

curs:

(1) the same substantial defect or mal-

function results in a condition that is

likely to cause death or serious bodily

injury if the vehicle is driven, that de-

fect or malfunction has been subject to

repair two or more times, and you have

directly notified Mercedes-Benz USA,

LLC in writing of the need for its repair,

(2) the same substantial defect or mal-

function of a less serious nature than

category (1) has been subject to repair

four or more times and you have direct-

ly notified us in writing of the need for

its repair, or

(3) the vehicle is out of service by reason

of repair of the same or different sub-

stantial defects or malfunctions for a

cumulative total of more than

30 calendar days.

Written notification should not be sent to a

dealer, it should be addressed to

Mercedes-Benz USA, LLC

Customer Assistance Center

One Mercedes Drive

Montvale, NJ 07645-0350

12

Introduction

Operator’s Manual

Maintenance

The Maintenance Booklet describes all the

necessary maintenance work which should

be performed at regular intervals.

Always have the Maintenance Booklet with

you when you take the vehicle to your au-

thorized Mercedes-Benz Center for ser-

vice. The service advisor will record each

service in the booklet for you.

Roadside Assistance

The Mercedes-Benz Roadside Assistance

Program provides factory trained technical

help in the event of a breakdown. Calls to

the toll-free Roadside Assistance number

1-800-FOR-MERCedes (in the USA)

1-800-387-0100 (in Canada)

will be answered by Mercedes-Benz

Customer Assistance Representatives

24 hours a day, 365 days a year.

For additional information refer to the

Mercedes-Benz Roadside Assistance Pro-

gram brochure in your vehicle literature

portfolio.

Change of address or ownership

If you change your address, be sure to

send in the “Change of Address Notice”

found in the Service and Warranty Informa-

tion Booklet, or simply call the

Mercedes-Benz Customer Assistance

Center (in the USA) at

1-800-FOR-MERCedes, or Customer Ser-

vice (in Canada) at 1-800-387-0100. It is in

your own interest that we can contact you

should the need arise.

If you sell your Mercedes, please leave all

literature with the vehicle to make it avail-

able to the next operator.

If you bought this vehicle used, be sure to

send in the “Notice of Purchase of Used

Car” found in the Service and Warranty In-

formation Booklet, or call the

Mercedes-Benz Customer Assistance Cen-

ter (in the USA) at 1-800-FOR-MERCedes,

or Customer Service (in Canada) at

1-800-387-0100.

13

Introduction

Operator’s Manual

Operating your vehicle outside the USA

or Canada

If you plan to operate your vehicle in for-

eign countries, please be aware that:

앫service facilities or replacement parts

may not be readily available,

앫unleaded gasoline for vehicles with cat-

alytic converters may not be available;

the use of leaded fuels will damage the

catalysts,

앫gasoline may have a considerably low-

er octane rating, and improper fuel can

cause engine damage.

Certain Mercedes-Benz models are avail-

able for delivery in Europe under our Euro-

pean Delivery Program. For details, consult

your authorized Mercedes-Benz Center or

write to:

In the USA:

Mercedes-Benz USA, LLC

European Delivery Department

One Mercedes Drive

Montvale, NJ 07645-0350

In Canada:

Mercedes-Benz Canada, Inc.

European Delivery Department

98 Vanderhoof Avenue

Toronto, Ontario M4G 4C9

14

Introduction

Where to find it

This Operator’s Manual is designed to pro-

vide comprehensive support information

for you, the vehicle operator. Each section

has its own reference color.

At a glance

Here you will find an overview of all the

controls that can be operated from the

driver’s seat.

Getting started

Here you will find all the information you

need for your first drive. You should read

this section first if this is your first

Mercedes-Benz vehicle or if you are rent-

ing or borrowing this vehicle.

Safety and Security

Here you will find descriptions of the safety

and security features of your vehicle.

Controls in detail

Here you will find detailed information

about the equipment installed in your vehi-

cle. This section expands on the “Getting

started” section and also describes techni-

cal innovations. If you are already familiar

with the basic functions of your vehicle,

this section will be of particular interest to

you.

Operation

Here you will find all the information you

need for the proper operation of your vehi-

cle.

Practical hints

This section provides fast assistance for

dealing with problems you may encounter.

Technical data

All important technical data for your vehi-

cle can be found in this section.

Indexes

The table of contents and the index are de-

signed to help you find information quickly

and easily.

The following publications are part of your

vehicle documentation:

앫this Operator’s Manual

앫the Maintenance Booklet

Separate operating instructions will be

provided as required depending on the

equipment options installed in your vehi-

cle.

15

Introduction

Symbols

왔Symbols

Registered trademarks®:

앫ESP® is a registered trademark of

DaimlerChrysler.

앫BabySmartTM is a trademark of

Siemens Automotive Corp.

앫HomeLink® is a registered trademark

of Prince, a Johnson Controls Compa-

ny.

The following symbols are found in this

Operator’s Manual:

* Optional equipment is identified

with an asterisk. Since standard

equipment varies between models,

the descriptions and illustrations in

this manual may differ slightly from

the actual equipment of your vehi-

cle.

왘This symbol points to instructions for

you to follow.

왘A number of these symbols appearing

in succession indicates a multiple-step

procedure.

컄 page This symbol tells you where to

look for further information on a

topic.

컄컄 This continuation symbol marks

a warning which is continued on

the next page.

컄컄 This continuation symbol marks

a procedure which is continued

on the next page.

-> This symbol is used to indicate

cross-references to term defini-

tions.

Display

Words appearing in the multi-

function display are printed in

the type shown here.

Warning! G

Warning notices draw your attention to haz-

ards that may endanger your health or life,

or the health or life of others.

!Highlights hazards that may result in dam-

age to your vehicle.

iHelpful hints or further information you may

find useful.

16

Introduction

Operating safety

Proper use of the vehicle

Proper use of the vehicle requires that you

are familiar with the following information

and rules:

앫the safety precautions in this manual

앫the “Technical data” section in this

manual

앫traffic rules and regulations

앫motor vehicle laws and safety stan-

dards

Warning! G

Work improperly carried out on electronic

components and associated software could

cause them to cease functioning. Because

the vehicle’s electronic components are in-

terconnected, any modifications made may

produce an undesired effect on other sys-

tems. Electronic malfunctions could seri-

ously impair the operating safety of your

vehicle.

Contact your authorized Mercedes-Benz

Center for repairs or modifications to elec-

tronic components.

Other improper work or modifications on the

vehicle could also have a negative impact on

the operating safety of the vehicle.

Some safety systems only function while the

engine is running. You should therefore nev-

er turn off the engine while driving.

Warning! G

Heavy blows against the vehicle underbody

or tires/wheels, for example when running

over an obstacle, road debris or a pothole,

may cause serious damage to and impair the

operating safety of your vehicle. If you feel a

sudden strong vibration or ride disturbance,

or you suspect that damage to your vehicle

has occurred, you should turn on your haz-

ard warning flashers, carefully slow down,

and drive with caution to an area which is a

safe distance from the road.

Inspect the vehicle underbody and

tires/wheels for possible damage. If the ve-

hicle appears unsafe, have it towed to the

nearest authorized Mercedes-Benz Center

or other qualified maintenance or repair fa-

cility for further inspection or repairs.

Warning! G

Various warning labels are attached to your

vehicle. These warning labels are intended

to make you and others aware of various

risks. You should not remove any of these

warning labels unless explicitly instructed to

do so by information on the label itself. Re-

moval of any of these labels may cause you

and others to be unaware of certain risks

which may result in an accident and/or per-

sonal injury.

17

Introduction

Problems with your vehicle

왔Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

immediately contact an authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is

not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us

at one of the following addresses:

In the USA:

Customer Assistance Center

Mercedes-Benz USA, LLC

One Mercedes Drive

Montvale, NJ 07645-0350

In Canada:

Customer Relations Department

Mercedes-Benz Canada, Inc.

98 Vanderhoof Avenue

Toronto, Ontario M4G 4C9

18

Introduction

Reporting safety defects

For the USA only:

The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the

“National Traffic and Motor Vehicle Safety Act of 1966”.

Reporting safety defects

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform

the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it

may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,

or Mercedes-Benz USA, LLC.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);

go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590. You can also

obtain other information about motor vehicle safety from http://www.safercar.gov.

19

Introduction

Vehicle data recording

왔Vehicle data recording

Information regarding electronic

recording devices

(Including notice pursuant to California Code § 9951)

Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid system,

may transmit some data in certain accidents.

This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.

DaimlerChrysler may access the information and share it with others

앫for safety research or vehicle diagnosis purposes

앫with the consent of the vehicle owner or lessee

앫in response to an official request by law enforcement or other government agency

앫for use in dispute resolution involving DaimlerChrysler, its affiliates or sales/service organization and/or

앫as otherwise required or permitted by law.

Please check the Tele Aid subscription service agreement for details regarding the information that may be recorded or transmitted

via that system.

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Mercedes-Benz 2007 E 320 BLUETEC User manual

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