Miele W 5928 WPS EcoComfort Owner's manual

Operating instructions

for Washing machine

W 5928 WPS EcoComfort

To avoid the risk of accidents or

damage to the machine it is

essential to read these instructions

before it is installed and used for the

first time. M.-Nr. 07 642 180

en-GB

Caring for our environment .........................................6

Warning and Safety instructions .....................................7

Operating the washing machine.....................................11

Control panel .....................................................11

Display ..........................................................12

Before using for the first time.......................................14

Preparing the washing machine ......................................14

Priming the liquid detergent dispensing system ..........................15

Calibrating the load sensor to zero ..................................17

Liquid detergent dispensing........................................18

How automatic liquid detergent dispensing works ........................18

Dosage level .....................................................18

Useful tips .......................................................19

Washing environmentally and economically ..........................20

Energy and water consumption ....................................20

Detergent .....................................................20

How to wash correctly.............................................21

Extra options ....................................................28

Short............................................................28

Water plus .......................................................28

Stains 4........................................................28

Extra quiet .......................................................28

Further extras 4..................................................29

Extra rinse .....................................................29

Pre-wash ......................................................29

Soak .........................................................29

Rinse hold .....................................................29

The following extra options can be selected in addition to the programme:.....30

Contents

2

Spinning ........................................................31

Final spin speed ..................................................31

Rinse and interim spin ...........................................31

To omit the final spin (Rinse hold) ..................................31

To omit rinse and interim spin and the final spin (No spin) ...............31

Delay start.......................................................32

Programme chart .................................................33

Programme sequence .............................................37

Garment care label symbols ........................................39

Changing the programme sequence .................................40

Cancelling a programme ............................................40

Interrupting a programme ...........................................40

Changing a programme ............................................40

Adding or removing laundry after a programme has started ................41

Safety lock .......................................................41

Detergent .......................................................42

The correct detergent ..............................................42

Water softeners.................................................44

Washing with several components ..................................44

Fabric conditioners and liquid starch ..................................45

Automatic dispensing of fabric conditioner or liquid starch to laundry

at the end of a programme ........................................45

Adding fabric conditioner or starch separately ........................45

Colour run and dye removers/dyes ....................................45

Cleaning and care ................................................46

External casing and fascia panel .....................................46

Extra cleaning ..................................................46

Cleaning the detergent dispenser drawer...............................46

Cleaning the dispensing unit .........................................48

Cleaning the container and lid .....................................48

Cleaning the dispensing tube......................................48

Cleaning the filter in the water inlet ....................................49

Contents

3

Problem solving guide ............................................50

The programme does not start .......................................50

Fault messages in the display ........................................51

Problems with the load size indicator or calibrating to zero .................52

Problems with the automatic liquid detergent dispensing system ............53

General problems .................................................55

An unsatisfactory wash result ........................................56

The door will not open ..............................................57

Opening the drum door in the event of a blocked drain outlet

and/or power failure................................................58

Blocked drain outlet .............................................58

After sales service ................................................60

Future updates (PC) .............................................60

Appliance guarantee ............................................60

Optional spare parts and accessories ...............................60

Installation and connection ........................................61

Front view........................................................61

Rear view ........................................................62

Installation surface.................................................63

Transporting the washing machine to its installation site .................63

Removing the transit bars ...........................................63

Re-fitting the transit bars ............................................65

Levelling the machine ..............................................66

Screwing out and adjusting the feet .................................66

Building under a continuous worktop/in a kitchen run ...................67

Washer and Dryer stack ..........................................67

Dispensing unit ...................................................68

The Miele Waterproof system ........................................71

Connection to the water supply .......................................72

Connection to the drainage system....................................74

Electrical connection U.K. ...........................................75

Consumption data ................................................76

Notes for test institutes: ..........................................76

Contents

4

Technical data ...................................................77

Settings menu ...................................................78

To open the Settings menu........................................78

To select a setting...............................................78

To close the Settings menu .......................................78

Language !......................................................78

Time ............................................................78

Detergent dosage .................................................79

Gentle action .....................................................79

Longer pre-wash Cottons ...........................................79

Suds cooling .....................................................79

Lock code .......................................................80

Temperature unit ..................................................81

Buzzer ..........................................................81

Keypad tone .....................................................81

Brightness .......................................................81

Contrast .........................................................81

Standby display ...................................................82

Memory .........................................................82

Anti-crease.......................................................82

Load sensor ......................................................82

Optional accessories..............................................83

CareCollection ....................................................83

Contents

5

Disposal of the packing

material

The transport and protective packing

has been selected from materials which

are environmentally friendly for disposal

and can normally be recycled.

Ensure that any plastic wrappings,

bags etc. are disposed of safely and

kept out of the reach of babies and

young children. Danger of suffocation!

Rather than just throwing these

materials away, please ensure they are

offered for recycling.

Disposal of your old machine

Electrical and electronic machines

often contain materials which, if

handled or disposed of incorrectly,

could be potentially hazardous to

human health and to the environment.

They are, however, essential for the

correct functioning of your machine.

Please do not therefore dispose of it

with your household waste.

Please dispose of it at your local

community waste collection / recycling

centre or contact your Dealer for

advice. Ensure that it presents no

danger to children while being stored

for disposal.

It should be unplugged or disconnected

from the mains electricity supply by a

competent person.

Caring for our environment

6

This washing machine conforms to

current safety requirements.

Inappropriate use can, however,

lead to personal injury and damage

to property.

To avoid the risk of accidents and

damage to the washing machine,

please read these instructions

carefully before using it for the first

time. They contain important

information on its installation, safety,

use and maintenance.

Keep these instructions in a safe

place and ensure that new users are

familiar with the content. Pass them

on to any future owner.

Correct application

~This washing machine is for

domestic use only and can only be

used to wash items which are specified

by the manufacturer to be

machine-washable on the wash care

label, and textiles composed of

hand-washable wool or wool blend

fabrics as well as satin, lace, silk and

other hand-washable garments.

Any other applications may be

dangerous. Miele cannot be held liable

for damage resulting from incorrect or

improper use or operation.

~This washing machine is not

intended for use by persons (including

children) with reduced physical,

sensory or mental capabilities, or lack

of experience and knowledge, unless

they are supervised whilst using it or

have been shown how to use it by a

person responsible for their safety.

Safety with children

~Keep children away from the

washing machine at all times. It is not a

toy! To avoid the risk of injury do not

allow children to play on or near it or to

play with its controls. Supervise

children whilst you are using it.

~Older children may only use the

washing machine if its operation has

been clearly explained to them and

they are able to use it safely,

recognising the dangers of misuse.

~For machines with a 'porthole' door,

remember that the porthole glass will

be hot when washing at very high

temperatures.

Do not let children touch it.

Warning and Safety instructions

7

Technical safety

~Before setting up the washing

machine, check it for any externally

visible damage.

Do not install or use a damaged

washing machine.

~Before connecting the washing

machine, ensure that the connection

data on the data plate (voltage and

connected load) match the mains

electricity supply. If in any doubt,

consult a qualified electrician.

~The electrical safety of this washing

machine can only be guaranteed when

continuity is complete between it and

an effective earthing system which

complies with current local and national

safety regulations. It is most important

that this basic safety requirement is

present and regularly tested, and

where there is any doubt the household

wiring system should be inspected by a

qualified electrician. The manufacturer

cannot be held liable for the

consequences of an inadequate

earthing system (e.g. electric shock).

~Do not connect the washing

machine to the mains electricity supply

by an extension lead. Extension leads

do not guarantee the required safety of

the appliance (e.g. danger of

overheating).

~Faulty components must only be

replaced by genuine Miele original

spare parts. Only when these parts are

fitted can the safety standards of the

machine be guaranteed.

~Unauthorised repairs could result in

unforeseen dangers for the user, for

which Miele cannot accept liability.

Repairs should only be undertaken by a

Miele approved service technician.

Ensure current is not supplied to the

machine until after maintenance or

repair work has been carried out.

~If the connection cable is faulty it

must only be replaced by a Miele

approved service technician to protect

the user from danger.

~In the event of a fault or for cleaning

purposes, the washing machine is only

completely isolated from the electricity

supply when:

– it is switched off at the wall socket

and the plug is withdrawn, or

– it is switched off at the mains, or

– the mains fuse is withdrawn, or the

screw-out fuse is removed (in

countries where this is applicable).

~The Miele "Water protection system"

protects from water damage provided

the following conditions have been met:

–the machine is correctly plumbed in

and connected to the electricity

supply.

–if a fault has been identified, the

machine must be examined by a

competent person before further use,

and repaired if necessary.

~In countries where there are areas

which may be subject to infestation by

cockroaches or other vermin, pay

particular attention to keeping the

machine and its surroundings in a

clean condition at all times. Any

damage which may be caused by

cockroaches or other vermin will not be

covered by the machine guarantee.

Warning and Safety instructions

8

~This washing machine may only be

used in mobile installations such as

ships if a risk assessment of the

installation has been carried out by a

suitably qualified engineer.

~Do not make any alterations to the

washing machine, unless authorised to

do so by Miele.

Correct use

~Do not install your washing machine

in rooms where temperatures below

freezing may occur. Frozen hoses may

burst or split. The reliability of the

electronic control unit may be impaired

at temperatures below freezing point.

~Before using the washing machine

for the first time, check that the transit

bars at the rear of the machine have

been removed (see section on

"Installation and connection"). During

spinning, a transit bar which is still in

place may result in damage to both the

machine and adjacent furniture or

appliances.

~Turn off the stopcock if the machine

is to be left for any length of time (e.g.

holiday), especially if there is no floor

drain (gully) in the immediate vicinity.

~Flooding danger.

If hooking the drain hose into a wash

basin, check that the water can drain

off quickly enough to prevent the sink

from overflowing. Make sure the drain

hose is secure, so that the force of the

water flowing out of the hose does not

dislodge it.

~Take care to ensure that foreign

objects (e.g. nails, pins, coins, paper

clips) do not find their way into the

machine with the laundry. These may

damage components of the machine

(e.g. suds container, drum), which in

turn can result in damage to the

laundry.

~If the correct amount of detergent is

dispensed, the machine should not

need to be descaled. If, however, you

do wish to descale the machine only

use proprietary non-corrosive descaling

agents and strictly observe the

instructions on the packaging. A

special descaling agent is available to

order from the Miele Spare Parts

Department or via the internet on

www.miele-shop.com.

Warning and Safety instructions

9

~Textiles which have been

pre-treated in solvent based cleaning

agents must be thoroughly rinsed in

clean water before being washed in the

machine.

~Never use solvent based cleaning

agents, e.g. those containing benzene,

in this machine, as this may result in

damage to component parts and create

toxic fumes. Such agents also pose a

fire and explosion hazard.

~Never use solvent based cleaning

agents, e.g. those containing benzene,

to clean the outside surfaces of this

machine. They can cause damage to

plastic surfaces.

~Only use dyes specified by the

manufacturer as being suitable for use

in a domestic washing machine. Always

observe the manufacturer's instructions

carefully.

~Colour run and dye removers

contain sulphur compounds which can

cause damage such as corrosion. Do

not use these products in this machine.

~If liquid detergent comes into

contact with the eyes, rinse them

thoroughly with lukewarm water imme-

diately. If swallowed, seek medical

assistance immediately and retain the

packaging or label for reference. Those

with skin problems or sensitive skin

should avoid their skin coming into

contact with liquid detergent.

~Only remove laundry from the

washing machine once the drum has

stopped turning. Reaching into a

moving drum is extremely dangerous

and could result in injury.

Accessories

~Accessory parts may only be fitted

when expressly approved by Miele. If

other parts are used, guarantee,

performance and product liability

claims will be invalidated.

Miele cannot be held liable for

damage caused by non-compliance

with these Warning and Safety

instructions.

Warning and Safety instructions

10

Control panel

aStart/Stop button

For starting the programme selected

and cancelling a programme once it

has started.

bDisplay with X,OK and Ybuttons

See the following page for more

information.

c+button

For selecting delay start.

dPC/Optical interface

This is used by service technicians

to run diagnostic checks on your

machine and can also be used to

update programming data in the

future.

eAutomatic dispensing button

Activates the automatic dispensing

of liquid detergent.

fExtra option buttons with indicator

lights

Various extra options can be added

to the washing programmes.

gProgramme selector

For selecting a programme. The

programme selector can be turned

clockwise or anti-clockwise.

hKbutton

For switching the washing machine

on and off.

To save energy, the washing

machine will switch itself off

automatically 15 minutes after the

end of the programme/anti-crease

phase or after being switched on if

no other selection is made.

iDoor button

Opens the machine door.

Operating the washing machine

11

Display

The display is operated using the X,

OK and Ybuttons.

– Press the Xbutton

to move down to the next text or to

decrease the value highlighted in the

display.

– Press the Ybutton

to move up to the next text or to

increase the value highlighted in the

display.

–Press the OK button

to confirm the value highlighted in

the display.

Programme selection examples

To decrease or increase a value

Cottons

40°C OOFFFFM 1600 rpm

Duration: 1:59 h

Press the Xbutton to decrease the

temperature and the Ybutton to

increase the temperature.

Multiple option selection

If a value is selected, there will be a

tick 9next to it.

Further extras

8Extra quiet ;

8Extra rinse ,

Press the Xor Ybutton to scroll down

or up the options in the display. Press

the OK button to select the highlighted

value. You can now select the next

value, if you wish.

Single option selection

Here one of the values is always

selected. A tick (will appear next to

the one currently selected. The other

values are deselected automatically.

Gentle action

Off (;

On ,

Press the Xor Ybutton to scroll down

or up the options in the display. Press

the OK button to select the highlighted

value.

To come out of a sub-menu

Select Back #to come out of the

sub-menu or wait for approx. 15

seconds and the display will return to

the programme menu automatically.

Operating the washing machine

12

The following are selected via the

display

–wash temperature

–final spin speed

–the soak time

–delay start

–cancellation of a programme

–safety lock

The following are selected via

Further programmes/Settings 4

– Dark garments

– Sportswear

– Trainers

– Outerwear

– Proofing

– Soft toys

– First wash

–Pillows

–Curtains

–Starch

Operating the washing machine

13

Preparing the washing

machine

Before using the machine for the first

time ensure that it is correctly

installed and connected. See

"Installation and connection". Also

check that the drain filter is securely

tightened to prevent the risk of water

leaks during use.

This washing machine has

undergone a complete functional test

at the factory and there will be some

residual water in the drum from this

process.

^Press the Kbutton in.

If the washing machine is being

switched on for the first time, the

welcome screen will appear briefly.

The welcome screen will appear in the

display every time the machine is

switched on until a programme lasting

longer than 1 hour has been

completed.

The display for setting the language will

then appear.

Setting the language

You will be asked to select the

language you require for the display. It

is possible to select another language

at any time via Further programmes/

Settings 4in the Settings sub-menu.

Sprache

deutsch ;

english ,

^Press the Xand Ybuttons to scroll

through the options until the

language that you want is

highlighted. Press the OK button to

confirm your selection.

Setting the time (of day) (if

necessary)

The display for setting the time will then

appear.

Time

12:00

^Press the Xbutton to decrease or the

Ybutton to increase the hour.

^Confirm the hour selected with the

OK button. Then do the same to set

the minutes.

Before using for the first time

14

Reminder to remove transport bars

To avoid the risk of damage, the

transport bars must be removed

before the machine is used for the

first time. See "Installation and

connection" for instructions on how

to do this.

^After removing the transport bars (if

this has not already been done by

your fitter) press the OK button.

Reminder to remove the dispensing

unit

^Open the door and remove the

dispensing unit (liquid detergent

container).

^Confirm that you have removed the

dispensing unit by pressing the OK

button.

For safety reasons, spinning is not

possible until the machine has been

prepared for using for the first time.

To activate the spinning function you

must run a wash programme without

laundry.

This will also fill the dispensing

system tube with liquid detergent.

Priming the liquid detergent

dispensing system

See "Installation and connection -

Dispensing unit" for instructions on

how to install and connect the

dispensing unit.

,The container is designed for

liquid detergent only. Filling it with

other agents, e.g. bleaching agents

or powder detergent will damage

the washing machine and/or the

laundry.

Adding detergent

^Lift the container off of its base, if

necessary.

The container has a valve in the bottom

which closes automatically when it is

removed from its base.

^Open the lid of the container.

^Add liquid detergent up to a

maximum of 1 cm below the top rim

(approx. 5 litres).

^Close the lid so that the liquid

detergent does not dry out and to

prevent any foreign objects getting

into the container.

^Place the container back on its base

and press it down firmly to open the

valve in the bottom.

Before using for the first time

15

Filling the dispensing tube with

detergent

^Turn the programme selector to

Delicates.

Delicates

40°C 600 rpm

Duration: 0:59 h

^Press the Ybutton to increase the

temperature to 60°C.

Delicates

60°C OOOOOO 600 rpm

Duration: 1:09 h

^Press the Automatic dispensing

button.

You now need to enter the detergent

dosage. Enter a dosage of 100 ml. This

amount will fill the dispensing system

tube.

Detergent dosage

000

ml

Normal soiling

^Use the Yor Xbutton to enter the

first number. Confirm your selection

of this number by pressing the OK

button. Now enter the second

number.

^Repeat the process until all three

numbers have been entered and

confirm your entry of the last number

by pressing the OK button.

The display will change to show the

degree of soiling.

Degree of soiling

QQHHM

Normal soiling

^Press the Ybutton to increase the

level of soiling to Very heavy and

confirm your selection with the OK

button.

^Press the Start/Stop button.

The dosage you have set here only

applies to priming the liquid

detergent dispensing system. After

the system has been primed, you will

need to adjust the dosage level to

that recommended by the

manufacturer of the detergent you

are using.

At the end of the programme, the

washing machine and dispensing

system are ready for use.

There may still be air bubbles in the

dispensing tube. However these will

not affect the functioning of the

system.

^Turn the programme selector to the

Stop position.

^Switch off the washing machine.

After the washing machine and liquid

detergent dispensing system have

been prepared for use, you will need to

set the dosage level recommended by

the manufacturer of the liquid

detergent you are using. See "Liquid

detergent dispensing - Dosage level".

Before using for the first time

16

Before you can use the washing

machine, the load sensor has to be

calibrated to zero as you would with

bathroom scales.

^Switch on the washing machine.

^Open the drum door.

^Turn the programme selector to

Further programmes/Settings 4.

The following will appear in the

display:

Further programmes

Settings !;

Dark garments ,

^Confirm the selection of the

highlighted Settings !option by

pressing the OK button.

^Press the Xbutton to scroll down to:

Settings

Load sensor ;

Back #,

^Confirm selection of the highlighted

Load sensor option by pressing the

OK button.

Load sensor

Calibrate to zero ;

Back #,

^Confirm selection of the highlighted

Calibrate to zero option by pressing

the OK button.

The load sensor will now be calibrated

to zero and the following will appear in

the display:

:Zero setting OK

^Switch off the washing machine.

Calibrating the load sensor to zero

17

How automatic liquid

detergent dispensing works

If you start a programme using auto-

matic dispensing, the washing machine

will calculate how much detergent to

dispense according to the dosage level

set, the amount of laundry in the drum

and the degree of soiling specified.

This means that the correct amount of

detergent for the load will be dispensed

automatically.

If the Pre-wash extra option has been

selected, the washing machine will

automatically divide the amount of

detergent to be dispensed into the

correct proportions for the pre-wash

and the main wash. 1/3will be used for

the pre-wash and 2/3for the main wash.

Dosage level

Follow the manufacturer's

recommendation for normally soiled

laundry given on the packaging.

The water hardness level of the local

water supply must also be taken into

account.

Setting the dosage level

^Close the drum door.

^Switch on the washing machine.

^Turn the programme selector to

Further programmes/Settings 4.

The following will appear in the

display:

Further programmes

Settings !;

Dark garments ,

^Confirm the selection of the

highlighted Settings !option by

pressing the OK button.

You are now in the Settings menu.

^Press the Xor Ybutton to scroll

through the options until the setting

Detergent dosage is highlighted and

confirm your selection by pressing

the OK button.

Detergent dosage

100

ml

Normal soiling

^Now enter the dosage level required,

e.g. for 90 ml, enter the numbers 090.

^Use the Yor Xbutton to enter the

first number. Confirm your selection

of this number by pressing the OK

button. Now enter the second

number.

^Repeat the process until all three

numbers have been entered and

confirm your entry of the last number

by pressing the OK button.

Your machine has now been set up for

automatic detergent dispensing.

Liquid detergent dispensing

18

Useful tips

The correct liquid detergent

You can fill the container with any

brand of liquid detergent. However, it is

advisable to fill it with the brand you

tend to use most frequently.

Make a note of the brand name of the

liquid detergent below to remind you of

the name when you need to buy some

more.

Brand name

Refilling

If you want to continue using the same

brand of liquid detergent, you can

simply refill the container, in which case

it is not necessary to clean it out.

Filling the container with a different

brand

Do not mix brands of liquid

detergent. This can give a poor

wash result and cause the detergent

to separate.

^Clean the container as described in

"Cleaning and care".

^Make sure you alter the dosage level

if a different dosage to the previous

one set is recommended by the

manufacturer.

Degrees of soiling

Light:

No visible dirt or stains. Possibly slight

body odour.

Normal:

Visibly dirty and/or just a few slight

stains.

Heavy:

Stains and soiling clearly visible.

Very heavy:

Stains and soiling clearly visible which

have been there for a while and dried

on.

Liquid detergent dispensing

19

Energy and water consumption

–Water consumption and energy

usage are determined by the size of

the load.

To make the most out of your

machine, load the maximum dry load

for the programme you are using.

–Use the Automatic plus and

Express 20 programmes for small

loads.

–When smaller amounts of laundry are

washed using the Cottons

programme, the automatic load

recognition system will reduce the

amount of water, time and energy

used. This may mean that the time

left shown in the display is adjusted

during the course of the wash

programme.

– Using the Cottons 60°C programme

instead of the Cottons 95°C

programme will give energy savings

of between 35% and 45%. This is

sufficient for most levels of soiling.

For stubborn or old stains, use the

Soak extra option.

Detergent

–Do not exceed the amounts of

detergent recommended by the

manufacturer on the packaging.

–Adjust the dosage to the degree of

soiling of the laundry.

–Use Automatic dispensing.

Choosing the correct Extra option

(Short, Soak, Pre-wash)

Select:

–A wash programme together with the

Short extra option for light to normal

soiling where there are no obvious

marks.

– A wash programme without any extra

options for normal to heavy soiling

with visible staining.

– A wash programme together with the

Soak extra option for heavily soiled

laundry.

–The Pre-wash extra option for laundry

with large amounts of dirt (e.g. dust,

sand).

When drying with a tumble dryer

Selecting the highest possible spin

speed for the wash programme will

save energy when drying in a tumble

dryer afterwards.

Washing environmentally and economically

20

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Miele W 5928 WPS EcoComfort Owner's manual

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