Rheem RTG-95XLN-3 User guide

With Installation Instructions for the Installer

Noncondensing 199,900 Btu/h, 180,000 Btu/h,

and 160,000 Btu/h Models

Do not destroy manual. Please read carefully and

keep in a safe place for future reference.

CERTIFIED

R

Print 2D

Bar Code

Here

www.ahridirectory.org

ULTRA

Low NOx

Emissions

SCAQMD Rule 1146.2

WARNING:

If the information in these instructions is not

followed exactly, a ﬁre or explosion may result,

causing death, personal injury, or property dam-

age.

For Your Safety!

• Do not store or use gasoline or other ﬂammable

vapors and liquids in the vicinity of this or

any other appliance. To do so may result in an

explosion or ﬁre.

• Installation and service must be performed by

a qualified installer, service agency, or the gas

supplier.

D

E

S

I

G

N

C

E

R

T

I

F

I

E

D

®

HIGH-EFFICIENCY NON-CONDENSING

TANKLESS WATER HEATER

USE AND CARE MANUAL

What to Do If You Smell Gas

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use

any phone in your building.

• Immediately call your gas supplier from a

neighbor’s phone. Follow the gas supplier’s

instructions.

• If you cannot reach your gas supplier, call the

fire department.

• Do not return to your home until authorized by

the gas supplier or fire department.

AP22009 Rev 04

Safety

Important Safety Information

Safety Precautions �� 2 – 8

Product Information

Product Information �� 8

Specifications �� 9, 10

Flow Rate vs Pressure Drop RTGH-Series-3 ��11

General Descriptions ��12, 13

Installation Instructions

Standards Compliance ��15

Choosing a Location �� 15, 16

Product Inspection �� 17

Water Heater Installation �� 17 – 20

Venting and High-Altitude Adjustments �� 21 – 34

Water Quality/Supply �� 35 – 39

Gas Supply �� 39 – 44

Electrical Wiring ��45

Remote Control Selection and Location ��46

Remote Control Installation ��47

WiFi Remote Installation ��48, 49

Insulation Blankets and Installation Precautions ��50

Installation Checklist ��51

Using Your Water Heater

Activating the Water Heater ��52

Operating Instructions ��53

Setting the Water Temperature ��54 – 58

WiFi Set-up �� 58

Piping for Space Heaters ��59

Recirculation Pump Control �� 60 – 63

Water Saving Control Option ��64, 65

Caring for Your Water Heater

Water Heater Inspections �� 66, 67

Care and Cleaning ��68, 69

Preventive Maintenance �� 70

Draining the Water Heater ��71 – 72

Freeze Protection �� 73

Vacation and Extended Shutdown �� 74

Troubleshooting Chart�� 74, 75

Service Error Code Chart �� 76, 77

Call for Assistance ��77

Maintenance Notice Option ��78, 79

If You Need Service

Parts Ordering ��80, 81

Warranty Information��82, 83

2

CONTENTS

READ THE SAFETY INFORMATION

Your safety and the safety of others are very important. There

are many important safety messages in this manual and on

your appliance. Always read and obey all safety messages.

This is the safety alert symbol. Recognize this

symbol as an indication of Important Safety

Information! This symbol alerts you to potential

hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol

and either the word “DANGER,” “WARNING,” “CAUTION,”

or “NOTICE.”

These words mean:

IMPORTANT SAFETY INFORMATION

!

WARNINGS:

• Improper installation, adjustment, alteration, service,

or maintenance can cause death, personal injury, or

property damage. Follow the instructions in this manual.

READ ALL INSTRUCTIONS

BEFORE USING.

Be sure to read and understand the entire Use and Care Manual

before attempting to install or operate this water heater� It may

save you time and money� Pay particular attention to the Safety

Instructions� Failure to follow these warnings could result

in death or serious bodily injury� Should you have problems

understanding the instructions in this manual, or have any

questions, STOP and get help from a qualified service technician

or the local gas utility�

!

DANGER:

NOTICE:

!

CAUTION:

!

WARNING:

!

An imminently hazardous

situation that will result in

death or serious injury.

A potentially hazardous

situation that can result in

death or serious injury and/or

damage to property.

A potentially hazardous

situation that may result in

minor or moderate injury.

Attention is called to observe a

specified procedure or maintain

a specific condition.

Safety

3

DANGER

FLAMMABLES

Flammable Vapors

Water heater has a main

burner flame.

The main burner flame:

1. which can come on

at any time and

2. will ignite flammable

vapors.

Vapors:

1. cannot be seen,

2. are heavier than air,

3. go a long way on the

floor and

4. can be carried from

other rooms to the

main burner flame by

air currents.

Vapors from flammable

liquids will explode and

catch fire causing death or

severe burns.

Do not use or store flammable

products such as gasoline,

solvents or adhesives in the

same room or area near the

water heater.

Keep flammable products:

1. far away from heater,

2. in approved containers,

3. tightly closed and

4. out of children's reach.

Installation:

Do not install water heater

where flammable products will

be stored or used unless the

main burner flame is at least

18" above the floor. This will

reduce, but not eliminate, the

risk of vapors being ignited

by the main burner flame.

Read and follow water heater warnings and instructions. If

owners manual is missing, contact the retailer or manufacturer.

Water Heater Venting Safety

!

DANGER:

• Failure to install and properly vent the water

heater to the outdoors as outlined in the

“Venting” section of the Installation Instructions

in this manual will result in death from fire,

explosion, or asphyxiation from carbon

monoxide. NEVER operate this water heater

unless it is properly vented and has an adequate

air supply for proper operation.

• Be sure to inspect the vent terminal, the air intake, and

the coaxial vent system on the water heater for proper

installation at initial start-up and at least annually thereafter.

Refer to the “Care and Cleaning” section of this manual for

more information regarding coaxial vent system inspection.

!

WARNINGS:

• Gasoline and other flammable liquids, materials,

and vapors (including paint thinners, solvents,

and adhesives) are extremely dangerous.

DO NOT handle, use, or store gasoline or other

flammable or combustible materials anywhere

in the vicinity of a water heater or any other

appliance. Be sure to read and follow the labels

on the water heater, as well as the warnings

printed in this manual. Failure to do so can result

in death, bodily injury, or property damage.

• Combustible construction refers to adjacent

walls and ceilings and should not be confused

with combustible or flammable products and

materials. Combustible materials, such as

clothing, cleaning materials, or flammable

liquids, should never be stored in the vicinity of

this or any gas appliance. Fire or explosion can

occur causing death, personal injury, and/or

product damage. See page 16 for clearances to

combustible materials.

• Follow vent manufacturer’s instructions for

venting installation, including additional

clearances from combustibles, to avoid

conditions that can lead to death, personal

injury, and/or property damage.

• Use tankless water heater manufacturer-

approved Category III Stainless Steel vent

material only. No other vent material is

permitted.

• Moisture in the flue gas will condense as it

leaves the vent terminal. In cold weather this

condensate can freeze on the exterior wall,

under the eaves, and on surrounding objects.

Some discoloration to the exterior of the building

is to be expected. However, improper location or

installation can result in severe damage to the

structure or exterior finish of the building.

• For multiple-unit installation, a minimum

distance between vent terminations must be

maintained to prevent recirculation of vent gases.

Maintain a center-to-center distance between

vent terminations of 19 in. (48 cm) for two-unit

installation. Maintain a center-to-center distance

between vent terminations of 21 in. (53 cm) for

installation of three or more units.

!

CAUTIONS:

• Ensure that the appliance vent is securely

attached to the water heater collar.

• Condensate must drain away from the water

heater and should not be allowed to drain back

into any part of the vent system.

• DO NOT operate without the condensate trap

connected to the vent and routed to the proper

drain.

• Follow the vent manufacturer’s installation

instructions because the design might vary from

manufacturer to manufacturer.

IMPORTANT SAFETY INFORMATION

Safety

4

IMPORTANT SAFETY INFORMATION

!

DANGER

HOT

BURN

Water temperature over 125°F (52°C)

can cause severe burns instantly or

death from scalds.

Children, disabled and elderly are at

highest risk of being scalded.

See instruction manual before

setting temperature at water heater.

Feel water before bathing or

showering.

Temperature limiting valves are

available, see manual.

!

CAUTIONS:

• This water heater must only be

used with the following water

supply system conditions:

– With clean, potable water

free of corrosive chemicals,

sand, dirt, or other

contaminants.

– With inlet water

temperatures above 32°F

(0°C), but not exceeding

120°F (49°C).

– DO NOT reverse the hot and

cold water connections. The

water heater will not operate.

• Even when drained properly,

a small amount of water will

remain in the water heater.

In cold weather conditions,

this water can freeze. If this

happens, allow the defrost

protection on the heater at least

30 minutes to melt the frozen

water or the water heater may

not work properly.

Time/Temperature Relationship in Scalds

120°F (49°C) More than 5 minutes

125°F (52°C) 1 1/2 to 2 minutes

130°F (54°C) About 30 seconds

135°F (57°C) About 10 seconds

140°F (60°C) Less than 5 seconds

145°F (63°C) Less than 3 seconds

150°F (66°C) About 1 1/2 seconds

155°F (68°C) About 1 second

Table courtesy of Shriners Burn Institute

Water Time to Produce

Temperature a Serious Burn

Water Supply Safety

!

DANGERS:

• WATER TEMPERATURE

SETTINGS – Safety and energy

conservation are factors to be

considered when selecting the

water temperature setting of a

water heater’s remote control.

Water temperatures above

125°F (52°C) can cause death

or severe burns from scalding.

Be sure to read and follow

the warnings outlined on the

pictured label.

• There is a hot water scald

potential if the water

temperature is set too high.

Households with small children,

the disabled, or elderly persons

may require a 120°F (49°C) or

lower temperature setting to

prevent contact with “HOT”

water.

• Before manually operating the

relief valve, make certain no one

will be exposed to the danger

of the hot water released by

the valve. The water may be

hot enough to create a scald

hazard. The water should be

released into a suitable drain

to prevent injury or property

damage.

• Failure to perform the

recommended Routine Preventive Maintenance

can harm the proper operation of this water

heater, which can cause carbon monoxide

dangers, excessive hot water temperatures, and

other potentially hazardous conditions.

!

WARNINGS:

• IMPORTANT: DO NOT apply heat to the HOT or

COLD water connections. If sweat connections

are used, sweat tubing to adapter before fitting

adapter to the water connections on heater.

Any heat applied to the water supply fittings will

permanently damage the internal components of

the water heater.

• In case the pipe insulation is not rated for the

appropriate weather conditions, install electric

heat tracing or equivalent to prevent freezing of

the pipes. DO NOT insulate or block the drain

valve on the hot outlet fitting. If the pipes are

allowed to freeze, the water heater and the pipes

may malfunction or leak due to freezing water.

• Failure to drain the water heater as described

on Draining the Water Heater can cause serious

personal injuries from scalding and/or damage

the water heater.

Temperature Conversion Chart °F/°C

100 102 104 106 108 110 112 °F

38 39 40 41 42 43 44 °C

114 116 118 120 125 130 140 °F

46 47 48 49 52 54 60 °C

5

!

WARNINGS:

• The installation of gas piping must conform to

local utility company requirements and/or in the

absence of local codes, use the latest edition of

National Fuel Gas Code (NFGC), ANSI Z223.1/

NFPA 54, or CAN/CSA B149.1, Natural Gas and

Propane Installation Code.

• If inlet gas pressure is out of allowable range

[4.0” w.c. (1.0kPa) – 10.5” w.c. (2.6kPa)] for

Natural Gas, or [8.0” w.c. (2.0kPa) – 13.0” w.c.

(3.2kPa)] for LP gas, a gas pressure regulator

must be installed to maintain the allowable inlet

gas pressure.

• Should overheating occur or the gas supply fail

to shut off, turn off the manual gas control valve

to the water heater.

!

CAUTIONS:

• DO NOT attempt repair of electrical wiring, gas

piping, remote control, burners, vent connectors,

or other safety devices. Refer repairs to qualified

service personnel.

• Turn off the manual gas shut-off valve if the water

heater has been subjected to overheating, fire,

flood, physical damage, or if the gas supply fails

to shut off.

• DO NOT turn on the water heater unless the

water and gas supplies are completely opened.

NOTICE:

• The factory setting allows operating

temperatures between 100°F (38°C) and 120°F

(49°C). Only qualified service personnel should

perform this adjustment. Only factory-authorized

remote control(s) should be used.

Natural Gas and Liqueﬁed Petroleum Safety

!

DANGERS:

• Never attempt to convert the water heater from

one gas type to another. The water heater should

only use the fuel type in accordance with listing

on data plate—natural gas for natural gas units

and LP for LP units. Any other fuel usage will

result in death or serious personal injury from

fire and/or explosion. This water heater is not

certified for any other fuel type.

• Both natural gas and propane (LP) have an

odorant added to aid in detecting a gas leak.

Some people may not physically be able to smell

or recognize this odorant. If you are unsure or

unfamiliar with the smell of natural gas or LP,

ask the gas supplier. Other conditions, such

as “odorant fade,” which causes the odorant

to diminish in intensity, can also hide or

camouflage a gas leak.

• Water heaters using LP gas are different from

natural gas models. A natural gas water heater

will not function safely on LP and vice versa.

• LP water heaters should not be installed below

grade (for example, in a basement) if such

installation is prohibited by federal, state, and/or

local laws, rules, regulations, or customs.

• LP must be used with great caution. It is heavier

than air and will collect first in lower areas,

making it hard to detect at nose level.

• Before attempting to light the water heater,

make sure to look and smell for gas leaks. Use

a soapy solution to check all gas fittings and

connections. Bubbling at a connection indicates

a leak that must be corrected. When smelling to

detect a gas leak, be sure to also sniff near the

floor.

• Gas detectors are recommended in LP and

natural gas applications and their installation

should be in accordance with the detector

manufacturer’s recommendations and/or local

laws, rules, regulations, or customs.

• Combustible materials, such as clothing,

cleaning materials, or flammable liquids, must

not be placed in the vicinity of the water heater.

• If a gas leak is present or suspected:

– DO NOT attempt to find the cause yourself.

– Never use an open flame to test for gas

leaks. The gas can ignite resulting in death,

personal injury, or property damage.

– Follow the steps listed under “What to Do If

You Smell Gas” found on the front cover of

this manual.

Safety

IMPORTANT SAFETY INFORMATION

6

IMPORTANT SAFETY INFORMATION

Before operating this water heater, be sure to read

and follow the instructions on the label pictured below

and all other labels on the water heater, as well as the

warnings printed in this manual. Failure to do so can

result in unsafe operation of the water heater, resulting

in death, personal injury, or property damage. Should

you have any problems reading or following the

instructions in this manual, STOP and get help from a

qualified service technician.

WARNING : If you do not follow these instructions exactly, a fire or explosion may result

causing property damage, personal injury or loss of life.

FOR YOUR SAFETY READ BEFORE OPERATING

1.STOP! Read the safety information above on this label.

2.Turn off all electric power to the appliance.

3.Do not attempt to light the burner by hand.

4.Turn the Gas Shutoff Valve located on the outside of the unit

clockwise to the "OFF" position.

5.Wait five (5) minutes to clear out any gas. If you then smell gas, STOP! Follow "B" in

the safety information above on this label. If you don't smell gas, go to the next step.

6.Turn the Gas Shutoff Valve located on the outside of the unit counterclockwise to

the "ON" position.

7.Turn on all electric power to the appliance.

8.If the appliance will not operate, follow the instructions "To Turn Off Gas To Appliance"

and call your service technician or gas supplier.

TO TURN OFF GAS TO APPLIANCE

1

.

Turn off all electric power to the appliance if service is to be performed.

2

.

Turn

the

Gas

Shutoff

Valve

located

on

the

outside

of

the

unit

clockwise to

the

"OFF"

position.

GAS SHUTOFF

VALVE

OPEN CLOSE

OPERATING INSTRUCTIONS

Safety

7

Electrical Safety

!

DANGER:

• Shock Hazard – Make sure the electrical power

to the water heater is off to avoid electric shock

that will result in death or serious personal

injury.

!

WARNINGS:

• For your safety, the information in this manual

must be followed to minimize the risk of fire,

explosion, or electric shock that can result in

death, personal injury, and/or property damage.

• Field wiring connections and electrical

grounding must comply with local codes or,

in the absence of local codes, with the latest

edition of the National Electrical Code, ANSI/

NFPA 70, or in Canada, Canadian Electrical

Code, CAN/CSA C22.1, Part 1.

!

CAUTIONS:

• Label all wires prior to disconnecting for service.

Wiring errors can cause dangerous and improper

operation. Verify correct operation after

servicing.

• For your safety, burner inspection and cleaning

should be performed only by qualified service

personnel.

• Make certain the power to the water heater

is OFF before removing the unit cover panel.

Exposed electrical components and moving

parts can cause personal injuries.

• For your safety, DO NOT attempt repair of

electrical wiring, gas piping, remote control,

burners, vent connectors, or other safety

devices. Refer repairs to qualified service

personnel.

California law requires that water heaters must be

braced, anchored, or strapped to resist falling or

horizontal displacement due to earthquake motions.

For water heaters up to 52-gallon capacity, a brochure

with generic earthquake bracing instructions can be

obtained from: Office of the State Architect, 1102 Q

Street, Suite 5100, Sacramento, CA 95814, or you

may call 916-445-8100 or ask a water heater dealer.

However, applicable local codes shall govern

installation. For residential water heaters of a capacity

greater than 52 gallons or tankless-style, consult the

local building jurisdiction code for acceptable bracing

procedures.

FOR INSTALLATIONS IN THE STATE OF CALIFORNIA

Safety

IMPORTANT SAFETY INFORMATION

8

IMPORTANT SAFETY INFORMATION

General Installation and Maintenance Safety

!

WARNINGS:

• This water heater must be installed in

accordance with these instructions, local

codes, utility company requirements and/or

in the absence of local codes, use the latest

edition of the American National Standard/

National Fuel Gas Code (NFGC), ANSI Z223.1

and National Fire Protection Association,

NFPA 54, or in Canada, CAN/CSA B149.1,

Natural Gas and Propane Installation Code,

and the latest edition of the National Electrical

Code, ANSI/NFPA 70, or in Canada, Canadian

Electrical Code, CAN/CSA C22.1, Part 1.

• If local codes require the application of

external insulation blanket kits, carefully follow

the manufacturer’s installation instructions

included with the kit. Only use blanket kits that

are approved for use with your water heater.

• For your safety, DO NOT attempt to

disassemble this water heater for any reason.

Improper adjustments, alterations, service, or

maintenance can cause death, personal injury,

or property damage. SAVE THESE

INSTRUCTIONS

SAFETY PRECAUTIONS:

• Read this manual entirely before installing and/

or operating the water heater.

• Use this water heater only for its intended

purpose as described in this Use and Care

Manual.

• Have the installer show you the location of

the gas shut-off valve and how to shut it off if

necessary. Turn off the manual shut-off valve

if the water heater has been subjected to

overheating, fire, flood, physical damage, or if

the gas supply fails to shut off.

• Be sure your water heater is properly installed in

accordance with local codes and the provided

installation instructions.

• DO NOT attempt to repair or replace any part

of your water heater unless it is specifically

recommended in this manual. All other servicing

should be referred to a qualified service

technician.

PRODUCT INFORMATION

Read This Manual

Inside you will find many helpful hints on how to use and

maintain your water heater properly� A little preventive care on

your part can save you time and money over the life of your

water heater�

You’ll find many answers to common problems in the

Troubleshooting Chart in this Use and Care Manual� Always refer

to this chart before calling for service� Referring to this chart

before calling may answer your question(s) and eliminate the

need for service�

Preoperating Checklist

Is the main gas valve to the water heater turned on?

Is the fuse in place or is the breaker turned on?

Does the water heater’s electronic ignition light?

Is the water temperature set to a safe temperature?

Is the water heater connected to a floor drain?

Is the water heater properly vented to the outside?

Is the water heater installed in a safe location away

from flammable materials and/or freezing conditions?

SafetyProduct Information

For Your Records

Write down and save the following product

information along with the original sales slip and/or

cancelled check.The model and serial numbers can

be found on the top label on the right side of the

water heater.

MODEL NUMBER:

SERIAL NUMBER:

DATE OF INSTALLATION:

INSTALLING COMPANY/PHONE NUMBER:

PLUMBING CONTRACTOR/PHONE NUMBER:

See page 77 for additional service information.

9

PRODUCT INFORMATION

Product Information

Speciﬁcations – Direct-Vent Models

Speciﬁcations – Outdoor Models

6.831 in

(174 mm)

10.268 in (261 mm)

7.531 in (191 mm)

6.508 in (165 mm)

5.563 in (141 mm)

3.177 in (81 mm)

0

1.925 in (49 mm)

1.634 in (42 mm)

8.374 in (213 mm)

12.106 in (307 mm)

13.661 in (347 mm)

0

2.551 in (65 mm)

4.209 in (107 mm)

7.197 in (183 mm)

8.594 in (218 mm)

5.465 in (139 mm)

3.945 in (100 mm)

27.520 in

(699 mm)

24.213 in

(615 mm)

5.661 in

(144 mm)

1.957 in

(50 mm)

1.555 in

(39 mm) 13.504 in

(343 mm)

2.957 in

(75 mm)

1.803 in

(46 mm)

APPROVED

9.441 in

(240 mm)

13.504 in

(343 mm)

22.732 in

(577 mm)

20.748 in

(527 mm)

1.555 in

(39 mm)

9.441 in (240 mm)

7.492 in (190 mm)

6.429 in (163 mm)

4.362 in (111 mm)

2.843 in (72 mm)

2.075 in (53 mm)

1.634 in (42 mm)

1.925 in (49 mm)

2.551 in (65 mm)

4.209 in (107 mm)

7.197 in (183 mm)

8.374 in (213 mm)

12.106 in (307 mm)

13.661 in (347 mm)

0

10

Speciﬁcations

PRODUCT INFORMATION

Product Information

Rating Label

Indoor Outdoor

The following product information can be found from the

rating label on this water heater:

A Model Number

B Serial Number

C Data Bar Code

D Heater Type

E Installation Type

F Type of Gas

G Max Inlet Gas Pressure

H Min Inlet Gas Pressure

J Recovery Rating

K Max BTU Input Rating

L Min BTU Input Rating

M Manifold Gas Pressure

N Certification Stamp

P Alternate Approval Stamp

Q Clearances

11

Product Information

The graphic below illustrates the pressure drop across the water heater. Please ensure ample water supply pressure

is available to ensure the best performance.

PRODUCT INFORMATION

70 80 90 100 110

Water Heater Flow Rate Curves

0

1

2

3

4

5

6

7

8

9

10

0 10 20 30 40 50 60

70

Water Flow Rate (GPM)

Delta T - Temperature Rise (°F)

Water Heater Flow Rate Curves

RTG-95DVL-3

RTG-84DVL-3

RTG-70DVL-3

0

5

10

15

20

25

30

35

0 1 2

Pressure Drop (PSI)

0

10

20

30

40

50

60

70

80

3 4 5 6 7 8 9

Pressure Drop (� of head)

Water Flow Rate (GPM)

Pressure Drop Curve

12

PRODUCT INFORMATION

General Descriptions

Typical Direct-Vent Water Heater

(Venting Required)

Product Information

Water Filter

Built-In

Display

Manual Gas

Shut-Off Valve

Union

Power

Supply

Cord

Sediment Trap

Service Valve

To

Suitable

Drain

Valve

To Hot Water

Faucet(s)

Relief

Valve

Cold Water Supply

Shut-Off Valve

Cap

Manual Gas

Supply Line

Shut-Off Valve

To Drain: Dispose of

condensate in accordance

with local codes.

Condensate

Collector

13

PRODUCT INFORMATION

Typical Outdoor Water Heater

(No Venting Required)

This water heater is for OUTDOOR installation only.

!

DANGER:

DO NOT install this water heater indoors or in a confined area. It is designed for outdoor installation

only. Any other type of installation will result in death or serious personal injury.

Product Information

Relief

Valve

Water Filter

Air Inlet

Flue Terminal

Manual Gas

Shut-Off Valve

Union

Power

Supply

Cord

Sediment Trap

Service Valve

To

Suitable

Drain

Valve

To Hot Water

Faucet(s)

Relief

Valve

Cold Water Supply

Shut-Off Valve

Cap

Manual Gas

Supply Line

Shut-Off Valve

WiFi Control

& Harness

(included on

some models)

Remote Control

With Power Switch

(Installed Indoor)

INSTALLATION

INSTRUCTIONS

FOR THE CONTRACTOR

15

INSTALLATION INSTRUCTIONS

Coaxial Vent Pipe

and Air Intake

0" min.

(0 mm)

0" min.

(0 mm)

0" min.

(0 mm)

This water heater must be installed in accordance

with these instructions, local codes, and utility

company requirements.

In the United States where local codes are not

available, use the latest edition of the American

National Standard/National Fuel Gas Code. A

copy of the Fuel Gas Code can be purchased

from either the American Gas Association, 400

North Capitol Street Northwest, Washington, DC

20001, as ANSI standard Z223.1, or National Fire

Protection Association, 1 Batterymarch Park, MA

02269 as NFPA 54.

In Canada, use the latest edition of the CAN/

CSA B149.1 Natural Gas and Propane Installation

Code and the Canadian Electrical Code, CAN/CSA

C22.1, Part 1.

Choosing a Location

WARNING:

Fire Hazard – Combustible construction refers

to adjacent walls and ceilings and should not be

confused with combustible or flammable products

and materials. Combustible materials, such as

clothing, cleaning materials, or flammable liquids,

must not be placed against or next to the water

heater. Fire or explosion could occur causing death,

personal injury, and/or product damage.

A gas-fired water heater should never be installed

in a space or room where liquids with flammable

vapors are used or stored. Such liquids include

gasoline, LP gas (butane or propane), paint,

adhesives and their thinners, solvents, or removers.

Flammable vapors carry long distances from where

they are used or stored. The open flame of the

water heater’s main burner can ignite these vapors

causing an explosion or fire.

NOTICE:

Elevating a gas-fired water heater will reduce but

NOT eliminate the possibility of lighting the vapor of

flammable liquids which may be improperly stored

or accidentally spilled.

NOTICE:

DO NOT connect power until venting installation is

complete. See "Venting."

NOTICE:

This water heater should not be located in an

area where leakage of the heat exchanger or

connections will result in damage to the area

adjacent to it or to lower floors of the structures.

When such areas cannot be avoided, install a

suitable catch pan with an adequate drain under

the water heater. This drain pan must not restrict

the combustion airflow.

The following requirements will ensure a safe

installation:

The water heater must be located in an area where

it won’t sustain damage from moving vehicles,

flooding, etc. If the water heater is installed in a

storage garage, the direct ignition system and

main burner should be no less than 18 in. (45 cm)

above the garage floor.

If the water heater is installed in a repair garage or

in a private garage, the direct ignition system and

main burner should be no less than 4.5 ft. (1400

mm) above the garage floor.

The water heater should be installed as close as

possible to the vent termination. This minimizes

the vent length and the number of elbows and

joints required for venting.

The water heater should be installed with the

proper venting and exhaust materials suitable for

Category III venting.

Standards Compliance

General

16

INSTALLATION INSTRUCTIONS

Every vent pipe penetration of a floor or ceiling

that is not in a fire-rated shaft requires a fire stop

plate.

Failure to install and properly vent the water heater

to the outdoors as outlined on "Venting" can result

in unsafe operation.

Long hot water lines should be insulated to

conserve water and energy.

The water heater and water lines should be

protected from exposure to freezing temperatures.

General

• DO NOT install the water heater in

areas prohibited by National Fuel Gas

Code in U�S� installation or CAN/CSA

B149�1 in Canada installation�

• DO NOT install the water heater where

it is subject to vibrations�

• DO NOT install the water heater in

a recreational vehicle, boat, or other

watercraft�

• DO NOT install the water heater

near vents for heating and cooling�

If necessary, maintain a minimum

clearance of 4 ft� (1�2 m)�

Minimum water heater clearances from

combustible and noncombustible construction are

as follows:

– 1/2 in. (1.3 cm) for sides and front

– 0 in. (0 cm) for rear with support bracket(s)

– 12 in. (30 cm) from the bottom and top

NOTICE:

Preferred maintenance clearance is 24 in. (61 cm)

from top, bottom, and front of unit.

Minimum clearance around the coaxial vent pipe should

meet the specifications listed on the instruction/warning

label on the water heater� If no label is found, use

the vent manufacturer’s specifications or a minimum

clearance of 0 in� (0 cm) around the vent pipe�

0" min.

(0 mm)

Choosing a Location

Fire Stop Plate

(as required)

12" min.

(300 mm)

0" min.

(0 mm)

1/2" min.

(13 mm)

1/2" min.

(13 mm)

12" min.

(300 mm)

17

INSTALLATION INSTRUCTIONS

Visually inspect the water heater for any possible

damage.

Check the rating plate on the water heater to make

sure the water heater was designed to be used

with the supplied type of gas (natural or LP).

Verify that all included supplied parts are present

as shown.

General

Product Inspection

Water Heater Installation

Corrosive Atmosphere

NOTICE:

The water heater should not be installed near an air

supply containing halogenated hydrocarbons.

Avoid installing a water heater in any of the following

locations: beauty shops, dry-cleaning establishments,

photo processing labs, and storage areas for liquid and

powdered bleaches or swimming pool chemicals� These

locations often contain such halogenated hydrocarbons�

The air supply containing halogenated hydrocarbons is

safe to breathe, but when passed through a gas flame,

corrosive elements are released that will shorten the life

of any gas-burning appliance�

Propellants from common spray cans or gas leaks from

A/C and refrigeration equipment are highly corrosive after

passing through a flame�

NOTICE:

The water heater warranty is void when the failure

is due to operation in corrosive conditions.

Remote Control Cable

WiFi Display / Wall Mount

(outdoor models only)

Screws

Washers

Pressure Relief Valve

(Some models only)

Mounting Stays

18

General

INSTALLATION INSTRUCTIONS

NOTICE:

The National Fuel Gas Code (NFGC) and CAN/CSA B149.1 mandate a manual gas

shut-off valve. See NFGC/B149.1 for complete instructions. Local codes or plumbing authority

requirements may vary from the instructions or diagrams provided and take precedence over

these instructions.

Typical Installation of Direct-Vent Water Heater (Venting Required)

Water Heater Installation

1/4" Per Foot Downward

Slope (recommended)

Wall Plate

90° Elbow

Vent Termination

With Protective

Screen

Built In Condensate Collector

Condensate

Trap

Manual Gas Supply

Line Shut-Off Valve

Union

Sediment Trap

Cap

Cold Water Supply

Shut-Off Valve

Manual Gas

Shut-Off Valve

Water

Filter

Power

Supply

Cord

To Hot Water

Faucet(s)

Union

Service

Valve

Relief

Valve

Drain

Valve

6"(150 mm)

Air Gap

Discharge Line (To Suitable Drain)

Outside Wall

To Drain: Dispose of condensate in

accordance to local codes.

19

INSTALLATION INSTRUCTIONS

Water Heater Installation

Typical Installation of Outdoor Water

Heater (No Venting Required)

This water heater is for OUTDOOR installation only.

!

WARNING:

DO NOT install this water heater indoors or in a

confined area. It is designed for outdoor installation

only. Any other type of installation can result in

death, personal injury, and/or damage to the product

or property.

Alternate Water Piping Arrangement

With Preferred Valve Kit

A valve kit is available and can be used with all models�

See “Water Supply Connections” on page 35 for

installation instructions�

General

Relief

Valve

Water Filter

Air Inlet

Flue Terminal

Manual Gas

Shut-Off Valve

(Supplied)

Union

Sediment Trap

Service Valve

Discharge Line (To

Suitable Drain)

6" (150 mm)

Air Gap

Drain

Valve

To Hot Water

Faucet(s)

Relief

Valve

Hard-

Wire

Cold Water Supply

Shut-Off Valve

Cap

Manual Gas

Supply Line

Shut-Off Valve

Cold Water

Service Valve

Hot Water

Service Valve

Relief Valve

Water Outlet

Drain

Water

Inlet

20

Mounting the Water Heater

!

CAUTION

Reinforcement of the wall is required in case the

wall is not strong enough to hold the water heater.

Failure to do so could result in personal injury and/

or product or property damage.

The mounting location for the water heater should allow

for easy access and operation�

The water heater is designed to be installed either inside

the wall cavity, between the wall studs, or outside the wall

cavity� Either installation requires the water heater to be

supported with a wooden support brace between the wall

studs or a piece of wood that is equal in size to the water

heater and securely attached to the wall studs before the

water heater is attached to it� This piece of wood can be

installed inside or outside the wall� Use wood screws to

secure brackets to the wall� If mounting to a concrete

wall, use lag bolts designed for concrete�

Make sure the proper electrical outlet or supply (120

VAC/60 Hz) is available and located near the unit� Direct-

vent models come with a 6-ft� (1�8-m) power cord, while

the outdoor models require hard-wiring or the addition of

a plug�

Position the upper mounting bracket and partially install

the center mounting screw� The clearance between the

screw head and the wall should be about 1/8 in� (0�3 cm)�

Hang the upper bracket on the screw�

NOTICE:

The image above may differ in appearance from

your water heater.

Using two mounting screws and washers, secure the

lower mounting bracket to the wall� Then, secure the

upper mounting bracket to the wall with two mounting

screws and washers�

Position the water heater and tighten the adjustment

screws to complete the installation� The rear of the water

heater can be positioned anywhere between 3/8 in� (0�95

cm) and 1 1/2 in� (3�8 cm) from the wall (indoor model

only)�

"If additional clearance is needed to the back wall in order

to to attach venting, utilize the mounting stays included

with the heater� Attach the stays to the heater mounting

brackets using the included screws, then follow the above

steps to attach the heater to the wall� The mounting

stays add 1 3/16in� (3cm) of clearance�

INSTALLATION INSTRUCTIONS

1

5

General

4

6

3

2

3/8"- 1 1/2" min.

(9.5 - 30mm)

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