Multi-Link ZipLink User manual

Brand: Multi-Link

Model: ZipLink

Type: User manual



ZipLink

WirelessPhoneLine&Ethernet

Extender

UserGuidev.5

Multi‐Link,Inc.

122DeweyDrive|Nicholasville,KY|40356USA

SalesandTechSupport800.535.4651

FAX859.885.6619



StatementofConformity

Note:Thisequipmenthasbeentestedandfoundtocomplywiththe

limitsforaClassAdigitaldevice,pursuanttopart15oftheFCCRules.

Theselimitsaredesignedtoprovidereasonableprotectionagainst

harmfulinterferencewhentheequipmentisoperatedinacommercial

environment.Thisequipmentgenerates,uses,andcanradiateradio

frequencyenergyand,ifnotinstalledandusedinaccordancewiththe

instructionmanual,maycauseharmfulinterferencetoradio

communications.Operationofthisequipmentinaresidentialareais

likelytocauseharmfulinterferenceinwhichcasetheuserwillbe

requiredtocorrecttheinterferenceattheirownexpense.

ThisdevicecomplieswithIndustryCanadalicense‐exemptRSS

standard(s).Operationissubjecttothefollowingtwoconditions:(1)this

devicemaynotcauseinterference,and(2)thisdevicemustacceptany

interference,includinginterferencethatmaycauseundesiredoperation

ofthedevice.



Technical Support Contact:

1‐800‐535‐4651

techsupport@multi‐link.net



*SafetyWarningsforGroundingandRFexposure*







Inordertocomplywithelectricalcodesinmost

areas,aswellasprovideadequateprotection

fromlightning,youMUSTgroundtheZipLink

outdoorunit!

Thisdevicecontainsalowpowerradiotransmitter.Whenthisdevice

isconnectedandtransmitting,itsendsoutRadioFrequency(RF)

signals.

ThisWirelessRadiodevicehasbeenevaluatedunderFCCBulletinOET

65CandfoundtobecomplianttotherequirementsassetforthinCFR

47Sections2.1091,2.1093,and15.247(b)(4)addressingRFExposure

fromradiofrequencydevices.Theradiationoutputpowerofthis

wirelessdeviceisfarbelowtheFCCradiofrequencyexposurelimits.

Nevertheless,thisdeviceshouldbeinstalledandusedinsucha

mannerthatlimitsthepotentialforhumanexposuretodistances

greaterthan20cmor8inchesfromthedevice.

Thisdeviceshouldnotbeinstalledwithin10meters/30feetofany

otherRFtransmitter.



Contents



StatementofConformity.............................................................................2

TechnicalSupport ........................................................................................3

SafetyWarningsforGroundingandRFexposure .......................................3

Contents ......................................................................................................4

Introduction.................................................................................................5

BoxContents................................................................................................5

Cabling .........................................................................................................5

CableGlandAssembly .................................................................................6

BenchTesting ..............................................................................................8

Installation ...................................................................................................8

AssemblyTips ..............................................................................................9

ElectricalConnections ...............................................................................12

Aimingtheantennas..................................................................................14

BenchTesting ............................................................................................14

Startup/Testing ........................................................................................15

SystemDiagram.........................................................................................16

Warranty....................................................................................................19

Disclaimer ..................................................................................................19



Introduction



TheMulti‐LinkZipLinkisawirelesssystemthatcomesintwodifferent

models.TheZipLink‐1allowsonestandardanalog(POTS)phonelineand

anEthernetLAN(internet)connectiontobeextendedbetweentwo

locationsupto1mile/1.6kilometersapart.TheZipLink‐2hasidentical

functionality,butfortwophonelines.

TheZipLinkisdesignedtobequicklyandeasilyinstalled.Youwillneed

thefollowingtools:

‐ PowerDrill/Screwdriverw/Phillipsbits

‐ 10mmnutdriver/wrench

‐ Electrician’sfishline



BoxContents

TheMulti‐LinkZipLinkboxcontainsthefollowing:

‐ 2ZipLinkOutdoorRadios,Master&Remote,withoutdoorcable

‐ 2poweradapters

‐ 2AntennaMounts

‐ AccessoryKit(WhiteBox)



Cabling

EachZipLinkradiocomesequippedwith30Meters/100feetof

OUTDOORRATEDcablewhichrunsfromtheZipLinktothePower/POTS

PowerInjector,whichisusuallymountedindoors.Thecableisusedfor

thePOTSconnectionsaswellaspower.YOUMAYSHORTENTHISCABLE

IFYOUWISH,BUTYOUMAYNOTLENGTHENIT.

Keepinmindthatthiscablelengthmaximumdistanceisduetothe

maximumlengthallowableforthepowerwiresinsidethiscableonly.

ThecablelengthFROMtheMulti‐LinkpowerinjectorPOTSRJ11

connectorTOthetelcoline,PBXordesksetmaybeupto300feetintotal



usingunshieldedtwistedpairCAT3cableforthetelephonecircuitsand

CAT5EorCAT6forEthernet/data,orevengreaterdistanceswhenusing

shieldedcables.ThisallowsforalmostanyinstallationtousetheZipLink

system.

TherearetwoconnectionstotheZipLink.Theprecabledconnectionis

thePOTSline(s)andpower,thebottommiddleweatherproofconnector

isforCat5Edata.

EachoutdoorZipLinkradioshouldbeelectricallygroundedbyuseofa

groundluginstalledononeoftheboltsusedtoholdtheZipLinkonthe

polemountbracketsandruntoaproperelectricalground.Thisisnot

onlyasafetyrequirementforlightningdissipationpurposes,butalso

improvessystemradioperformance,sincetheenclosureprovidesradio

shieldingagainstunwantedradioandelectricalnoiseonthePOTSline.

AssumingthattheoutletwhichtheMulti‐LinkPowerInjectorspower

supplyisproperlyinstalledaccordingtoelectricalcodes,nofurther

groundingpointsinthesystemisrequired.Theelectricalcircuitsforthe

POTSandEthernet/DataconnectionsshouldNEVERbegrounded.This

includesallconnectionsinthepowerinjector.POTSPhoneconnections

“float”.



CableGlandAssembly

InsidetheaccessoryboxthatcamewiththeZipLink,

youwillfind2blackcableglandsthatlooklikethis:

Youshouldunscrewthetwoparts.Youshould

leavethesmallrubberO‐ringwhereitis.

YouwillnoticethattheO‐ringhasaslitinit.Thisisto

allowtheEthernetcabletobecompletelyassembledon

theground,priortoinstallingitontheradio.



Thisisthecorrectorderforthecableglandcomponentsonthecable:



Thenextstepistopushtherubberringinto

positionsothatitwillcompresswhentheglandis

assembled.YoushouldGENTLYuseasmall

screwdrivertoslideitinsidethemainbodyofthe

glandhousinguntilitisflushwiththelittleplastic

fingersatthebottomofthegland,likeshownin

thepicturetotheright:



Youcannowslidetheglandupanddownthecablewhileyoupluginthe

Ethernetconnectorintothebottomoftheradio:



Screwintheglandhousing: Andthenthebottomglandcap:



BenchTesting

WhenbenchtestingtheZipLink,youneedtoknowthefollowing:

‐ TheminimumdistancebetweentheradiosMUSTbe25feetor8

meters.IfyouhavetheMasterandRemoteZipLinkcloser

togetherthanthisduringtesting,thesystemmaynotoperate

properly,especiallyinmodemtesting.

‐ Youshouldalwaysorienttheradiossimilarlytohowtheywillbe

orientedwhentheyareinstalled.Optionally,youmaysitthem

BOTHsidewayswiththeSKYarrowpointingatthesamewallto

facilitateeasyRJ45cableinstallation.

‐ Bothunitsshouldbeelectricallygroundedontheirchassisto

ensurenoisefromlightsandmotorsinthevicinitydonotaffect

callquality.



Installation

MounttheZipLinkRadiosashighupaspossibleonbothbuildings.The

radiosmust“see”eachotherwithoutobstructionsbetweenthem,and

sincetheradiosignalstravelina“football”shapebetweenantennas,you

mustnotonlyhaveadirectpathbetweentheantennas,butthepathalso

mustbewideenough,asdeterminedbythedistancebetweentheradios:

Radioheightrequiredbydistancebetweenradios

Distance(mi./km).25/.40.5/.801/1.6

MinimumHeight(ft/m)10/314/4.319/6



Forexample,ifyouhavetwobuildingsahalfmileapart,theZipLink

radiosshouldbe14feetabovetheground,plustheheightofanything

elsethatisinbetweenthebuildings.So,iftherearevehiclesmoving

betweentheradios,theyneedtobe14abovethemaximumheightofthe

traffic,approx.30feetup.Sameruleappliesfortrees,buildings,and

otherstructures.



TherearetwoZipLinkradiosincludedineachkit.ThereisoneMaster

unitandoneRemoteunit.TheRemoteunitneedstobeconnectedtoa

Phone(orModem)atthe“remote”end.TheMasterunitneedstobe

connectedtothePBX,KeySystem,orPOTSlineatthe“main”location.

DialtoneislocallygeneratedontheRemoteunit,soifyoureversethe

radios,youwillnotgetdialtoneattheRemoteend.Thefastestwayto

checkifyouhavethecorrectradioateachendistolookatthecolorof

thecableglandontheZipLink.RemoteZipLinkradioshaveBLACKcable

glandsonthetelcocable.MasterZipLinkradioshaveBEIGEcableglands

onthetelcocable:

 



Beige(Master)Radio  Black(Remote)Radio



AssemblyTips

Therearetwoofeverything.Herearesomebasicsetuptips:

• TheradiounitsMUSTbeinstalledatcorrectendpoint.

• TheZipLinkunitthathasaBLACKcableglandontheCAT3cable

shouldplugintoaphoneormodemorfaxmachine.(Youmay

alsosaythatthisistheradiothatgoestotheREMOTEend,orthe

endthatcurrentlydoesnothavephoneservice.)

• TheZipLinkthathasaBEIGE(orWHITE)cableglandontheCAT3

cableshouldplugintoatelephoneline(thatcomesfromaphone

company,orofficePBX).



• Theothercomponentscanbeusedateitherendofthe

installation.ThisincludestheZipLinkPowerInjectors.

• Hereiswhateachendwilllooklikejustbeforeyouinstallit:



• First,attachthe

aluminumbrackettothe

backoftheZipLink.Use

the4bolts,washers,and

lockwashersthatare

alreadyonthebackof

theradio:



• Next,puttheU‐Boltsinplace.These

arealsopackagedintheAccessory

Kit,alongwithwashersandlock

washers:



• Thehardwareforthepolemountsisincludedwiththebrackets

themselves.Includedarethreebolts‐‐‐2short,square‐flanged

boltsandonelongpivotbolt‐‐‐withnuts.Hereishowyoushould

putthepiecestogetherpriortotighteninganything:



ElectricalConnections

HereisadiagramoftheZipLinkelectricalconnectivity(nottoscale):



• ThepoweradaptersmustbepluggedintothewallAFTERthe

otherconnectionshavebeenmade.Theonlydifference

(electrically)betweentheZipLink‐1andtheZipLink‐2isthatthe

ZipLink‐2hasconnectionstoextendasecondPOTSlineoverthe

radiolink.TheZipLink‐2hasasecond“dongle”thatisconnected

tothePowerInjectorforthesecondPOTScircuit(seeimage

below).Inallotherrespects,theinstallationofthesystemis

identical.

ZipLink‐2

• Itdoesnotmatterinwhatordertheradiosarepoweredup.



• TheweatherproofRJ45connectorsmaybeleftunused,aslongas

youtightenthemtoensurenomoistureorcontaminantsget

insidethem.

• TheRJ45connectionperformanceisapprox.equaltoanoffice

networkLANconnection.Itissuitableforemail,internetaccess,

VoIPgradeconnectivity.

• TheRJ‐45connectionontheMastersidemaybepluggedintoan

officerouter,etc.IfthePhone/RemoteRJ45connectionistobe

sharedbetweencomputers,itisrecommendedthatitisrouted

aswell,toensureLANtrafficbetweencomputersattheremote

enddoesnotgo“overtheair”,therebyaffectingthe

performanceofthewirelessLANconnectionbyrelaying

unnecessaryLANtraffic.

• WhenusingtheZipLinkwithdevicesotherthanstandardphones

andtelephonecompanylines,youneedtobecarefulaboutthe

polarityinuse.Somethirdpartydeviceswillnotautomatically

switchwhenthelineisreversed.

• Standardtelephonecableshavethetwoendsreversed.This

meansthatredwillbeonpin2ononeendandpin3onthe

other,andviceversaforgreen.

• Ifyouhaveaphonecablethatisastraightthroughcable,ie.Red

isalwayspin2andgreenisalwayspin3,itmaycauseanissue

withtheZipLinkoperation.StandardphonecablesreverseRed

andGreen.

• EvenifyouuseaZipLinkonlyfortheEthernetcapability,you

MUSTstillruntheprovidedCat3cableinsidetothepower

injector.TheZipLinkdoesnotsupportpoweroverEthernet.



Aimingtheantennas

Onceyouhavecompletedtheinstallation,trytogetbothradiospointing

attheotherasbestasyoucan.Itisessentialthattheradiosaremounted

insuchawaythatthecablingcomesoutthebottom(towardsthe

ground).

TheZipLinkantennasallowupto15degreesvariationinbetweenthe

RemoteandMasterunitsleft/rightandup/down.Alignmentdoesnot

havetobeperfecttohavethesystemwork.Forexample,ifyourZipLink

RemoteandMasterunitsare500yards/metersapart,andoneis

mounted5feethigherthantheother,andtheleft/rightangleisoutby3

or4degrees,youwillstillhaveagoodstablelink.

TheTUtilZipLinksoftwarecanassistyouingettingthebestsignal

possible.ContactMulti‐LinkTechSupportforthedownloadlink.



BenchTesting

WhenbenchtestingtheZipLinkpriortodoingafieldinstallation,there

areafewimportantthingstoknow.

First,theradiosaredesignedtobeatleast20feetapartwhenin

operation.Itispossibletooverdrivetheradiosiftheyareonlyafewfeet

apartandfacingeachother.

Generally,itisokaytoputbothZipLinkradiosonthebenchfacing

upwardsandafewfeetapartwhentesting.Thiswillbringthesignal

strengthdowntoareasonablelevel.

WhenusingtheZipLinkwithdevicesotherthanstandardphonesand

telcolines,youneedtobecarefulaboutthelinepolarityinuse.Some

thirdpartydeviceswillnotautomaticallyswitchwhentheline

connectionsarereversed.



Standardtelephonecableshavethetwoendsreversed.Thismeansthat

RedwillbeonPIN2ononeendandPIN3ontheother,andviceversafor

green.

Ifyouhaveatelephonecablethatisastraightthroughcable,ie.Redis

alwaysPIN2andGreenisalwaysPIN3,itmaycauseanissuewiththe

ZipLinkoperation.



Startup/Testing

Oncetheantennashavebeenaligned,youmaytestthesystembydialing

inandoutofthephoneattheremoteend.Youdonotneedtodo

anythingdifferentthanyouwouldforanyotherphonethatisonthe

system,withoneexception.Ifyourphonesystemrequiresyoutodial“9”

foranoutsideline,youneedtodialtheentirephonenumberwiththe

leading9atonetime,ie.919165551212,insteadof“9”(Waitfordial

tone),thenthenumber.Thisiscalledonestagedialing,andistheonly

methodusedwiththeZipLink.

IfyouareusingtheRJ45dataconnectionaswell,youshouldbeableto

use your computer in exactly the same way you would at the other end.



BasicTroubleshooting

• TUtilZipLinksoftwareisaprogramthatwillassistwiththe

installationandconfigurationsettingsoftheZipLinksystem.

Thelatestup‐to‐datesoftwaremaybeacquiredfromMulti‐

LinkTechnicalSupport(800‐535‐4651).Thereisnocharge

forthissoftware.

• Ifyoudonotgetadialtonewhenyoupickupthephoneat

theremoteend,itismostlikelythatyoueitherhaveno

powertotheRemoteZipLinkradio,orhaveaccidentally

installedtheMasterunitattheremoteend.Checkthatthe

RemoteispluggedintoaZipLinkunitwithtwoblackcable

glands(onesmallandonelarge),andthatthepower

adaptersLEDisilluminatingwhenpowerisapplied.

• IfyouareexperiencinganykindofAChumornoiseduringa

phonecall,thisusuallyindicatesthatoneoftheoutdoor

unitshasnotbeenproperlygrounded.Youneedtoground

theoutsidechassisoftheoutdoorunitsinordertoensurea

suitablepathtogroundinthecaseofalightningstrike,and

toreducespuriousradionoise.

• Incomingringforwardingdelayiswhathappenstocapture

callerIDonincomingcalls.Ifyoudialintotheremotesite

whileyouarerightnexttoit,youwillnoticeabouttworings

occurbeforetheremotesitephoneattheRemoteendwill

ring.ThisisrequiredbytheZipLinktocapturethecallerID

information,whichissuppliedafterthefirstringbythe

phonecompany,priortocompletingthecalltotheremote

site’sphone.Thisisnormal.



• Grounding–TheZipLinkisconsideredtobealowvoltage

device,andthereforeusuallymaybeinstalledbyanyone

withoutneedforpermitsorinspections.However,you

needtomakecertaintheoutsidecaseisgroundedfor

lightning,andyoushouldconsultyourlocalelectrical/

safetycodesinyourareapriortoperforminganykindof

permanentequipmentinstallation.Additionally,theZipLink

PowerInjectorlidcanberemovedifyouwanttoeither

permanentlyscrewittothecommunicationsroomwall,or

directlyruntelephonewiretotheunit.However,DONOT

GROUNDANYCONNECTIONSINSIDETHEZipLinkPOWER

INJECTOR.ThegreenwireinsidetheZipLinkPowerInjector

isafloatingPOTSphonesignal–thesystemwillmalfunction

ifyougroundit!

• UsewithModems–TheZipLinkhasbeentestedupto2400

bpsusingstandardmodemsandphonelines.Inmany

cases,higherdataratescanbeobtaineddueto

compressionthatisautomaticallyprovidedbythemodem

protocol.Toimprovedialupconnectiontimesand

reliability,youshouldsetthemaximumconnectspeedfora

ZipLinkconnectedremotesiteto2400bps.These

commandsmayvarybyyourparticularmodem

manufacturer.

• ZipLinksystemsthatareshippedpre‐programmedfor

operationwithmodemshaveaMODEMstickeronthe

shippingbox.IfyouareuncertainwhatkindofZipLinkyou

have,orifyouwanttochangeaZipLinkfromaVoice/Fax

unittoaModem‐optimizedunit,youwillneedtocontact

Multi‐Linktechnicalsupport@800‐535‐4651forassistance.



• ItisimportanttounderstandthateachZipLinksystemis

programmedtoONLYtalktoitself.IfyouhavetwoZipLink

systems,youcannotmixandmatchRemoteandMaster

units.

• TheZipLinkdoesnotcurrentlysupportdistinctivering.If

yourequireservicingtwoPhone/Remotenumbersfromthe

sameline,thereareaccessoryproductsthatmaybeusedin

conjunctionwiththeZipLink‐2tocreateasecondline

occurrence.PleasecontactMulti‐Linksupportfordetails.

• Ifyouareexperiencingvoiceordataperformanceproblems,

thereisapossibilitythattheZipLinkisgettinginterference

fromanotherwirelessnetworknearthesite.Tocheckif

thisisthecasedownload(nocharge)andinstallonalaptop

computeraprogramcalledinSSIDerfromthefollowinglink:

http://www.metageek.net/products/inssider/

Ifyouneed

assistance,youmaycontactyourlocalreseller,distributor,

orMulti‐Linktechnicalsupportdirectlybycontactingyour

regionaltechnicalsupportcenter,listedontheMulti‐Link

websiteunderSupport.

• Fax–TheZipLinksupportsfaxmachinereceiveandtransmit

upto14.4kbps.

• ShouldyouwishtoremovetheoriginalZipLinkstickerfrom

thefrontoftheoutdoorunitandreplaceitwithsomething

else,pleaseensurethatanythingappliedtothefrontofthe

ZipLinkradioallowshighfrequencyradiotopassthrough.

Youcannotuselabelsthathaveanykindofmetallicbased

inks,orafoillabelwithoutharmingtheZipLink,orseriously

degradingitsperformance.



Warranty

Multi‐LinkwarrantstheZipLinksystemforoneyearfromdateof

purchasebytheoriginalowner.

Multi‐Linkwillreplaceorrepair,atitsoption,anyZipLinksystem

thatfailstoperformundernormaluse,providedthatthesystemis

returned,atthecostoftheowner,toMulti‐Link.Itemsthatare

returnedforwarrantyrepairmustbeaccompaniedbyacopyofthe

originalinvoiceorproofofpurchase.Forfurtherdetailsabouthow

toreceivewarrantyorafterwarrantyserviceinformation,please

contactyourMulti‐Linkdistributor,orvisittheMulti‐Linkwebsite

atwww.Multi‐Link.net.

AnyoperationoftheZipLinkoutsideofspecifiedtemperatures,

power,environment,orinamannerspecifiedinthismanualas

harmfultothedevicewillvoidanywarranty.Additionally,any

attemptedrepairordismantlingofanyMulti‐Linkproduct,inany

way,willvoidallwarranties.

InnoeventshallMulti‐Linkliabilityexceedtheoriginalpurchase

priceoftheproductfromdirect,indirect,special,incidental,or

consequentialdamagesresultingfromtheuse,ormisuse,ofthis

product.

Disclaimer

Installationofthisequipmentmustbeinstrictaccordancewiththe

instructionsincludedinthisdocumentation.

Anychangesormodificationsmadetothisdevicethatisnotexpressly

approvedbyMulti‐Linkmayvoidtheuser’sauthoritytooperatethe

equipment.



Specifications



RadioRange    1Mile/1.6km

POTSLine  1or2regularanalog

REN8

EthernetPort    RJ45/10BTequivalent

FaxSpeed    14.4kbps

ModemSpeed(ModemVersion) Upto2400bps

OperatingTemperature‐30Fto+145F

PowerRequired120VAC/7W,(ZipLink)/10W(ZipLink2)

RadioType    5.8GHzDSSS,LicenseFree

Encryption    256BitWPA2‐PSK(AES)

RadioPower    +41dBm

RadioSensitivity   ‐89dBm@10

‐5

BER

OutdoorUnitSize   9”x9”x3.5”

(23cmx23cmx9cm)

SystemShippingWeight   23lbs/10.5kg

ShippingDimensions   24”x11”x8.75”

(61cmx28cmx22cm)

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Multi-Link ZipLink User manual

Multi-Link ZipLink User manual

Multi-Link ZipLink User manual

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